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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Sep 17, 2023
Complaints 5546
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1154
Unresolved
4392
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Club Factory reviews & complaints page 9

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B
Bhăwnå Síñgh
Aug 11, 2020
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Address: Dwarka, Delhi, India

I have ordered some clothing on july 19, 2020 and the order was split in 2 packages.. One has already been arrived but the other package is stuck at clearance since 31 july 2020. Its 11th august today. Kindly complete the custom clearance process soon and deliver my product asap.
+2 photos
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    J
    Jayee Mitra
    Aug 11, 2020
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    Hi,

    I ordered so[protected] product from club factory. It went custome clearence on 13th july 2020. Still i did not get my order. It is almost 30 days now.

    Please deliver my product as soon as possible or initiate refund. It is too late
    +1 photos
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      M
      Malti Pagar
      Aug 11, 2020
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      My club factory order stuck in custome clearance since 7the july. When i get my parcel. I want it urgent
      +1 photos
      Aug 11, 2020
      Updated by Malti Pagar       Stuck club factory order in custome clearance

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        R
        Ramidi Manasa
        Aug 11, 2020
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        Hi,

        I ordered yellow color lehenga choli from club factory but i received different black color lehenga choli as i applied for refund on the same day & is approved on 2 jul 2020 further it is not accepting my pickup request. As, i have been trying to contact customer service till now, but no response. Even, chat and phone service is also no longer available. Either send the correct product or refund my amount. Plz, help me to resolve my issue asap..
        +3 photos
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          J
          Jadeja krutiraj
          Aug 10, 2020
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          Address: C-88, pushpak township near gaytri petrol pump,undera, vadodara 391330

          My order is so[protected]
          The status is showing in custom clearance. I placed a 2 month ago.
          Plz give me my product.
          +1 photos
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            M
            Mandeep prajapat
            Aug 10, 2020
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            Address: China

            I order the tatoo machine kit from. Club factory no so[protected] on 19 june but till now i not get it
            +1 photos
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              N
              Naresh Kumar Gujju
              Aug 10, 2020
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              I ordered a parcel of club factory on 4th july, and it was strucked custom clearence on 16th july 12:29pm
              +1 photos
              Aug 10, 2020
              Updated by Naresh Kumar Gujju               Since I have not received my parcel please clearence the problem
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                A
                Aanchal Rawat
                Aug 10, 2020
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                Order stuck in custom clearance from 7 july.. You return my money aur deliver my package as soon as possible ... I used to daily mail u bt nobody reply... Don't cheat customers...
                Order id- SO[protected]
                +1 photos
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                  A
                  Anusree Deb Rox
                  Aug 9, 2020
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                  Address: Rajbari dharmanagar Radharamn automobile dharmanagar north Tripura pin number 799250

                  I book order on 27 pending due to customer clearance on 30 June but so far I am not received product what is my status my order number is SO:-[protected]
                  +1 photos
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                    U
                    Uttarakulkarni709
                    Aug 9, 2020
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                    Address: Pune
                    Website: Clubfactory

                    I'm not able to withdraw money from club factory wallet. The app is banned in india and i want to withdraw the available wallet balance. Please help
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                      R
                      Rajathsinopec
                      Aug 9, 2020
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                      I have purchased a watch from club factory on june 2020, by july 1 i got a call from seller saying the product is not available so you need to cancel the order. Later from their side they have canceled the order. But the refund is not yet done. The total amount is 1298inr
                      Attaching the refund id below and status
                      Refund id: sor[protected]
                      +1 photos
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                        M
                        Mayank Tak saini
                        Aug 9, 2020
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                        Address: 44/1876 naya ghar gulab bari near tejaji temple gulab bari Ajmer
                        Website: M.clubfactory.com

                        I had purchased contrast fresh small backpack bag order id - so[protected]
                        Date[protected]

                        My order was shipped on[protected]

                        And recently they cancel my order i want to know what is wrong with them.
                        I want my product back
                        +1 photos
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                          S
                          snehal sonawane
                          Aug 9, 2020
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                          Resolved

                          Address: Hanuman tekdi, santoshi nagar military guest house And airforce station SantaCruz east mumbai-400055, Maharashtra

                          Club factory has cancelled my order by thier own, i was waiting for this order so eagerly and sunddenly suddenly they cancelled my order, my order no:-so[protected], plzz sent me this order i have been waiting for this from so long i can re-order it but then the price of the product will change...
                          +2 photos
                          Aug 10, 2020
                          Complaint marked as Resolved 
                          Club factory has not taken any action order no:-SO29033816934242 I have mailed them but they have not replied me yet it has been 5 days
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                            M
                            Muskan Norke
                            Aug 8, 2020
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                            Website: Club factory

                            I have placed order on club factory before it was banned in india on[protected] and still has not been delivered yet. It was a prepaid order. On tracking its status, it shows that the product has reached the indian warehouse and now it has been cancelled without any reason. I want refund as soon as possible.
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                              K
                              Kavitha Aravind
                              Aug 8, 2020
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                              Dear team,

                              I have order a bag on july 4th. The order so[protected] is still in customs clearance from july 15th. I have cancelled my order. Pls let me know when my refund will be done
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                                A
                                Aryan Techno
                                Aug 8, 2020
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                                My product number is-so[protected]
                                Order date - june 18 2020
                                At custom clearance - june 30 2020
                                Hlo sir,
                                I want to tell that i ordered the product from clubfactory and sir it was ordered on june 18 and on june 30 it came into custom clearance and from then till today it was showing in custom clearance only nd now my product is cancelled when i opened the app it is showing canceling order but i didn't cancel it sir please i want my product or else give me refund sir it's a request to you sir please
                                Thank you for your time and consideration sir please help me in this
                                +2 photos
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                                  A
                                  anushasengar
                                  Aug 7, 2020
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                                  Order no... So[protected]
                                  I placed an order from club factory on 29/6/2020 and it has been stuck at custom clearance from 11/7/20 to till now
                                  No estimated time is showing and no further processing, its because of the ban on the app in india i want my refund or my product as soon as possible i cant wait more for it...
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                                    S
                                    Sonal Sonawane
                                    Aug 7, 2020
                                    Resolved
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                                    Resolved

                                    I did not cancel my order but the order status is showing cancel i want my orders to be delivered please look into it and please don't cancel my order
                                    I am very disappointed with club factory.
                                    Os[protected]
                                    Os[protected]
                                    Os[protected]
                                    So[protected]
                                    Please deliver my orders and dont cancel it i am waiting form so long for the order i don't understand why club factory has cancelled my order
                                    +2 photos
                                    Aug 9, 2020
                                    Complaint marked as Resolved 
                                    The order is showing cancel and I never canceled the order I want my orders to be delivered as soon as possible
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                                      O
                                      Oddbodd
                                      Aug 7, 2020
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                                      Website: Club factory

                                      I had placed an order on 18 of july, my order is in custom clearance, now club factory is cancelling my order without my consent, i dont want the order to be cancelled, please help
                                      +1 photos
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                                        P
                                        Paneet Chan
                                        Aug 7, 2020
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                                        My order was cancelled without my cancellation request after it reached customs and no refund initiated. Very bad!
                                        +1 photos
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