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Club Factory Complaints & Reviews

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Last updated Sep 17, 2023
Complaints 5546
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Club Factory reviews & complaints page 9

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B
Bhăwnå Síñgh
Aug 11, 2020
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Order is stuck at custom clearance

Address: Dwarka, Delhi, India

I have ordered some clothing on july 19, 2020 and the order was split in 2 packages.. One has already been arrived but the other package is stuck at clearance since 31 july 2020. Its 11th august today. Kindly complete the custom clearance process soon and deliver my product asap....
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J
Jayee Mitra
Aug 11, 2020
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Order no. SO29024658363759

Hi,

I ordered so[protected] product from club factory. It went custome clearence on 13th july 2020. Still i did not get my order. It is almost 30 days now.

Please deliver my product as soon as possible or initiate refund. It is too late...
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M
Malti Pagar
Aug 11, 2020
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Order stuck in customs clearance

My club factory order stuck in custome clearance since 7the july. When i get my parcel. I want it urgent...
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R
Ramidi Manasa
Aug 11, 2020
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Lehenga choli ordered from club factory

Hi,

I ordered yellow color lehenga choli from club factory but i received different black color lehenga choli as i applied for refund on the same day & is approved on 2 jul 2020 further it is not accepting my pickup request. As, i have been trying to contact customer service till now, but no response. Even, chat and phone service is also no longer available. Either send the correct product or refund my amount. Plz, help me...
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J
Jadeja krutiraj
Aug 10, 2020
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In custom clearance

Address: C-88, pushpak township near gaytri petrol pump,undera, vadodara 391330

My order is so[protected]
The status is showing in custom clearance. I placed a 2 month ago.
Plz give me my product....
+1 photos
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M
Mandeep prajapat
Aug 10, 2020
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My product is stuck in consumer clearance when I got it

Address: China

I order the tatoo machine kit from. Club factory no so[protected] on 19 june but till now i not get it...
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N
Naresh Kumar Gujju
Aug 10, 2020
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Baby boy suit stuck

I ordered a parcel of club factory on 4th july, and it was strucked custom clearence on 16th july 12:29pm...
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A
Aanchal Rawat
Aug 10, 2020
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Custom clearance from more than one month

Order stuck in custom clearance from 7 july.. You return my money aur deliver my package as soon as possible ... I used to daily mail u bt nobody reply... Don't cheat customers...
Order id- SO[protected]...
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Address: Rajbari dharmanagar Radharamn automobile dharmanagar north Tripura pin number 799250

I book order on 27 pending due to customer clearance on 30 June but so far I am not received product what is my status my order number is SO:-[protected]...
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U
Uttarakulkarni709
Aug 9, 2020
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Unable to withdraw money

Address: Pune
Website: Clubfactory

I'm not able to withdraw money from club factory wallet. The app is banned in india and i want to withdraw the available wallet balance. Please help...
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R
Rajathsinopec
Aug 9, 2020
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Refund for cancelled purchase not done

I have purchased a watch from club factory on june 2020, by july 1 i got a call from seller saying the product is not available so you need to cancel the order. Later from their side they have canceled the order. But the refund is not yet done. The total amount is 1298inr
Attaching the refund id below and status
Refund id: sor[protected]...
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M
Mayank Tak saini
Aug 9, 2020
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For delivery of my product

Address: 44/1876 naya ghar gulab bari near tejaji temple gulab bari Ajmer
Website: M.clubfactory.com

I had purchased contrast fresh small backpack bag order id - so[protected]
Date[protected]

My order was shipped on[protected]

And recently they cancel my order i want to know what is wrong with them.
I want my product back...
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S
snehal sonawane
Aug 9, 2020
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Cancelled my order by their own

Address: Hanuman tekdi, santoshi nagar military guest house And airforce station SantaCruz east mumbai-400055, Maharashtra

Club factory has cancelled my order by thier own, i was waiting for this order so eagerly and sunddenly suddenly they cancelled my order, my order no:-so[protected], plzz sent me this order i have been waiting for this from so long i can re-order it but then the price of the product will change......
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Website: Club factory

I have placed order on club factory before it was banned in india on[protected] and still has not been delivered yet. It was a prepaid order. On tracking its status, it shows that the product has reached the indian warehouse and now it has been cancelled without any reason. I want refund as soon as possible....
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K
Kavitha Aravind
Aug 8, 2020
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Aarav

Dear team,

I have order a bag on july 4th. The order so[protected] is still in customs clearance from july 15th. I have cancelled my order. Pls let me know when my refund will be done...
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My product number is-so[protected]
Order date - june 18 2020
At custom clearance - june 30 2020
Hlo sir,
I want to tell that i ordered the product from clubfactory and sir it was ordered on june 18 and on june 30 it came into custom clearance and from then till today it was showing in custom clearance only nd now my product is cancelled when i opened the app it is showing canceling order but i didn't cancel...
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Order no... So[protected]
I placed an order from club factory on 29/6/2020 and it has been stuck at custom clearance from 11/7/20 to till now
No estimated time is showing and no further processing, its because of the ban on the app in india i want my refund or my product as soon as possible i cant wait more for it......
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S
Sonal Sonawane
Aug 7, 2020
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club factory cancelled my order my own i want my orders to be delivered

I did not cancel my order but the order status is showing cancel i want my orders to be delivered please look into it and please don't cancel my order
I am very disappointed with club factory.
Os[protected]
Os[protected]
Os[protected]
So[protected]
Please deliver my orders and dont cancel it i am waiting form so long for the order i don't understand why club factory has cancelled my order...
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O
Oddbodd
Aug 7, 2020
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Cancelling order without my request

Website: Club factory

I had placed an order on 18 of july, my order is in custom clearance, now club factory is cancelling my order without my consent, i dont want the order to be cancelled, please help...
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P
Paneet Chan
Aug 7, 2020
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Order cancelled and no refund initiated.

My order was cancelled without my cancellation request after it reached customs and no refund initiated. Very bad!...
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