Club Factory Complaints & Reviews

Address: Sonipat, Haryana, 131001

I order two earphones from club factory on 5 October 2019 and it's delivery date is 23 October 2019 but in the tracking info it shows that order is delivered but in reality My order is not delivered and in the tracking info it shows that the order is delivered but I don't get the order so I just want that my amount of that order which I pay by credit card should be refunded.

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I have applied for return of my product on 25th september and still my product had not been picked up. When i contacted club factory they always said they have send a message for pickup to ecom express but when i contacted ecom they said the message had not been arrived. Its been 1 month today and my product pickup is delayed. Order no. Son[protected]
Please help🙏

Oct 28, 2019

Updated by Roshni Biswa Please help

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Ashok rathok

from Mumbai, Maharashtra

Oct 29, 2019

Pls cancel my order because may not ready money so pls cancel my order and I request

return pickup delayed. - Comment #3572410 - Image #0

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Address: Geeta colony block 11/288 geeta colony near happy english school delhi-110031, New Delhi, Delhi, 110031

I ordered a watch, i received my order but when i opened the box it was empty and it didn't have a watch
For the first time, i ordered something from here and look at such a poor experience at first.

Contacted many times, nothing happened, he said that we will do solve but nothing happens
It's been two weeks...
Please help me

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Prathamesh Kaddi

from Mumbai, Maharashtra

Oct 29, 2019

I want my order before 27th of October 2019.
I had order two parcel
I had received only one,
One is remaining
I request you to deliver it before 27th please my tracking no. Is [protected]

empty box received - Comment #3572379 - Image #0

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Address: Chennai, Tamil Nadu

I have ordered a sony earphones in club factory, the product was not original so i returned and as per their company (Club factory) terms and condition refund has to be initiated in next 10 to 12 working days, now its been 45 days my refund has not initiated, i have raised complain and inquiry to the respective company but there respond is not as solvent, yet the problem has not solved and no support from the company side now i have filed a complaint against club factory

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Saneesh28

from Mumbai, Maharashtra

Oct 29, 2019

I have not received my order Since I ordered the date24, sep..2019, it has been 30 days since then, I have not received my order while they had asked to give it in 15 to 20 days. I want my money back.

refund amount not initiated - Comment #3572380 - Image #0

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Vijay Janasena Madnoor

from Mumbai, Maharashtra

Oct 29, 2019

Your package for your order (SO[protected]The total amount is INR 996.32. Your tracking number is ([protected]).
plz my vodar return plz not charge my power Bank plz contact my number plz
[protected] plz call me

refund amount not initiated - Comment #3572416 - Image #0

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Vijay Janasena Madnoor's reply, Oct 25, 2019

plz 7396984838

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I got a message from clubfactory i won ist prize of tata safari storme, rs12, 60, 000/-... And a call received from the online shopping executive the number is [protected], he offered me to choose if you want car or prize.. If i choose anyone i should give my bank account details to above mentioned phone number with in half an hour... Is this fake... We didn't except this from club factory, we give our personal number and other details for the site only when we trust them.. But i lose the trust.. Please take a necessary action against the fraud people... Kindly do the needful

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samba kattoju

from Hubli, Karnataka

Oct 28, 2019

I recently purchased sand disk 128 gb memory card...through mobile number [protected]...on 16th october...It arrived current location Vijia nagaram..my own town on 24th october...This is 27th october still product not handed over...Let my product be hand over to me...

club factory lucky draw winner - Comment #3571996 - Image #0

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Rahul Makani

from Mumbai, Maharashtra

Oct 29, 2019

No

club factory lucky draw winner - Comment #3572441 - Image #0

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Rahul Makani's reply, Oct 24, 2019

No edjest

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Address: 500020

My order is stuck in under clearance and it has been 6 days since its been in custom clearance. I ordered on 16/10/19 worth rs1350 club factory if you see this then resolve it fast. There are many other customer with same problem. Its your responsibility to take care till the product is delivered to customer. The expected delivery of my product is 30/10/19. Try to deliver it soon and dont break your customers trust.

Nov 3, 2019

Complaint marked as Resolved

Club factory delivered my order on november 2. Happy abt it that they resolved it within 1 week

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Vijay Janasena Madnoor

from Mumbai, Maharashtra

Oct 29, 2019

My order solar power Bank
not chargeing And hit hot plz Response
plz Returns my power bank plz
[protected]

regarding custom clearance - Comment #3572418 - Image #0

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I have ordered product in club factory. Product tracking was available for first 3 days. Now my ordered product has got disappeared from paid list and it shows order owner error when i try to track my owner via link... My order no is so[protected] and my email address which have been registered is [protected]@ gmail.com... Please assist me to be on track with my order.
Thankyou

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Address: 403602

I placed a guest order for soccer shoes on the website and haven't received any confirmation email but amount debited from my account.. Any idea where i will get my order no.?

I don't usually order through websites as it is difficult to track but i got a good deal so i placed the order. I would really appreciate it if anybody could help me with it.

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Address: 803 A golden perl, nr gnfc township, Bharuch, Gujarat, 392015

Website: clubfactory

I have ordered for noise x5 earnuds on clubfactory order no so[protected] but i received bose sports earbuds dublicate in my order details it is still showing preparing so i am unable to return the product i have tried to contact customer care but did not receive satisfactory answer form any one i have also went to xpressbees office but they are saying it is clubfactory matter do needful as soon as possible.

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Address: 106, Bromsgrove Road, b974sp

I am chasing club factory since 24 oct'19 days with zero response from their end which is frustrating.

My order number is so[protected] and i ordered leather jacket men thick inner wool pu coat casual thermal stand collar faux warm with size xl but instead 4xl was delivered to me.

I need replacement for this immediately and in case replacement cannot be done. Kindly initiate refund and take your product back

Please find the screenshot for your reference.

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Nov 04, 2019

Updated by ashishkaul What is the status of my complaint that I have filed. can anyone respond ????????????????????????????????????????????????????

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Sreenu pspk

from Noida, Uttar Pradesh

Oct 28, 2019

Really waste application please do not install the club factory care less about customers I ordered shirt in one month back but I didn't received my shirt and refund also

wrong item shipped - Comment #3571846 - Image #0

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Rajapinku

from Mumbai, Maharashtra

Oct 28, 2019

I ordered for one pant of RS 1657.30 on 05/10/19 bearing no.SO[protected] and paid via BHIM app. On 16/10/19 my item was cancelled but no refund done to my bank account. Customer care executives are not entertaining my issue.

wrong item shipped - Comment #3571871 - Image #0

wrong item shipped - Comment #3571871 - Image #1

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Address: Nerul, Mumbai City, Maharashtra, 400706

I had ordered 2 parcels on 3/10/19 out of which it took 15-20 days to deliver 1st parcel and they delivered wrong color for my shirt.. Which i returned but still not received my refund. My 2nd parcel was supposed to be delivered between 11-21oct but its 27oct and still not received my parcel.. And when i spoke to customer service.. Customer service also cannot track that order. So guyz club factory is an # company. Never order.. Never download this application.

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Address: D-33, Jaypee Rewa Plant Township, Jaypee Nagar, Rewa, Madhya Pradesh - 486450, Rewa, Madhya Pradesh, 486450

Men's business casual leather shoes (9 (Uk), black was returned on 11.10.2019 i. E. Pick up date) return reason: quality is not as expected. Tough it is notified in your app " it is expected to arrive at the return warehouse from oct. 19th - 26th and estimated refunded time : oct 25th - nov. 04th. But the refunded balance still showing 0.00. Please look into the same. Notify exact date of refund.

Regards,
Ritesh kumar biswal
Cell# [protected]

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Address: 233104

I have bout the combo pack of shirts but when shirts have reached me their colour are too different and it is too long so i return this order and when it is delivered to akur enterprises (My dress seller) then i saw he cancelled my return and write return rejected and my money is not given me by your seller please solve my problem quickly. Your refund service is very very very bad.

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Pankajmishra87

from Mumbai, Maharashtra

Oct 28, 2019

Placed order on 30th sept 2019, it's 27 days passed no sign of delivering the prepaid product. How can we trust club factory. Please confirm or cancel my order no.SO[protected].

my refund money is not given me - Comment #3571866 - Image #0

my refund money is not given me - Comment #3571866 - Image #1

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Mitul Dadhania

from Mumbai, Maharashtra

Oct 28, 2019

I have ordered headphone on 14th Oct 2019 and it showing that it will deliver on 22nd Oct 2019 but still I not get my order. I have did payment online. Your support are also displaying in queue all the time. If you are unable to deliver my order then please cancel and give me refund.
Order No- SO[protected]

my refund money is not given me - Comment #3571896 - Image #0

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Address: MRL lab, hydrogen building, IIT Indore, simrol 453552, Indore, Madhya Pradesh, 453552

I want to return my order no. So[protected].
I don't have any other information rather than this order number. Please tell me the procedure what to do next and i am also unable to find guest order details.
Whenever i enter my mobile no to get verification code, it always shows that number is not registered. How is that possible, i have received call only on that number.
I request you to consider my request and give appropriate solution to my problem.

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shubham gupta12

from Lucknow, Uttar Pradesh

Oct 28, 2019

I want to return my purchase product

return my order with only order no information - Comment #3571828 - Image #0

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Address: Kalavad Naka bahar hapa road Rangmati society Huseni chowk Jamnagar

I had ordered hoodie suit but i got too small, after that i applied for return, the service man took the product also. I want refund as soon as possible so when if will be refunded. They show refund time very long and also on the club factory account, people like us dont know about the use of balance on cf. I have paid 1010 for the product including shipping charges so in that case the full amount should be refund to the customers. And refund must be within 2 to 3 days. You are putting your customers in problem they trust on you and you don't work according to their needs. I it very disappointing for all the customers like me...

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Address: Gf1 may flower height dollars colony btm layout 2nd stage Banglore, 560076

My order is not received but i got a message as delivered neither i received it nor the watchman and i didn't even get a call as club factory but in my club factory app it's updated as delivered and the cash is paid online please reply as soon as possible and also let me know what is going on with my order i need a refund or my order as i didn't receive anything

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SATISH NAMOTRA BHAGAT

from Hisar, Haryana

Oct 26, 2019

I order a Bluetooth earphone from CF on[protected] & my order no. is SO[protected] & it is parcel to me by CF on[protected] but till the date it is not delivered to me. I call customer care of CF many time but they said me to wait for a day every time I call.Kindly Please send my product within 2-3 days or otherwise I have to take a step against CF.

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Address: No 13 marri amman koil street mangadu chennai 600122, 600122

Website: Www. Clubfactory.com

I the parcel there is no item in the box, the box is empty
So kindly note the complaint
And take the action on it
And refund my amount
Kindly ti the parcel there is no item in the box, the box is empty so kindly note the complaint and take the action on it and refund my amounthe sevier action in the fake so we want our money himeditly to take the assunus possible make my amount in the 3 to 4 business days to i the parcel there is no item in the box, the box is empty so kindly note the complaint and take the action on it and refund my amounti the parcel there is no item in the box, the box is empty so kindly note the complaint and take the action on it and refund my amount

Oct 26, 2019

Updated by Raj Dille I the parcel there is no item in the box, the box is empty so kindly note the complaint and take the action on it and refund my amount

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Address: Rapthap cottage lummawrie laitumkhrah, East Khasi Hills, Meghalaya, 793003

I placed my order n paid through netbanking and the amount from my account has been deducted whereas in the clubfactory cart my orders is still unpaid. The following message is the prove of my payment-

"otp to approve transaction of rs. 4112.82 from your a/c no. Ending 6006 to pasfar technologies private limited is 60295641. Do not share with anyone."

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Address: Mumbai City, Maharashtra

I ordered 2 product same brand t-shirt for medium size. One firing is okay and second t-shirt size is too large.

I request for refund and club factory charged 90 rs for refund, which is not right. Because of seller issue i have to pay.

I called to support team and they were not able to help due to there policy.

But i am not satisfied as it was the fault of seller not mine.

Order which refunded is so[protected]

If this the case in future i will not trust product of club factory and i will not use club factory.

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Nov 08, 2019

Updated by mukeshdsingh What is the resolution status.. waiting for the reply..

Nov 08, 2019

Updated by mukeshdsingh Totally fraud seller and unethical company automatic making status as resolved without providing solution

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My order no. Is so[protected] by mistake i put my address wrong i wanted club factory to change my address or as soon as possible. If its not possible it will be my last order with club factory. If they not have any policy regarding that they should make one. I want you to resolve the issue as soon as possible. I have trust on you and i place a order... I am not expecting from you on this way... There is no response on customer care number or helpline number??? Ring is going on by five minutes... And there is no one answer my ring... Even though i call two times i not get any response from u guys

Club Factory Complaints & Reviews

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Club Factory reviews & complaints page 83

my order is not delivered and order charges are also not refunded

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return pickup delayed.

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empty box received

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refund amount not initiated

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club factory lucky draw winner

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regarding custom clearance

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tracking error

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not received order confirmation email

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product refund related

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wrong item shipped

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provides wrong parcel and takes huge long time more than a month for delivery

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amount of rs. 1005/- has not been refunded (return id: son19101010203424135)

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my refund money is not given me

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return my order with only order no information

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refund as early as possible

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my order is not received but it's been updated as delivered

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I horder the jbl j30 headset the boss is empty

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jacket and shawl

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ordered product is not good quality and size, for same product with different color

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changing of my address

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