Club Factory Complaints & Reviews

Address: Plot No.249,250 GIDC PHASE 2 DARED JAMNAGAR, Jamnagar, Gujarat, 361005

Dear sir,
i can't need this product, beacause of i only trying this and automatically placed order and please return my product.
and i needed airpods but order confirmed so please take my product return and give my amount return please and collect your products return i don't need this product
i will orderd airdrops in club factory first you give return this product please...

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Address: 411047

I was ordering a bag on club factory. I had balance credit of 1 USD which was applied which checkout. Due to some reason, the online payment was unsuccessful and the product was settled in unpaid section and now I have 0 credits left. Now please tell me how to cancel that incomplete order so that I can get my credit point and I can order the product again ?

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Address: 807,b4,greenhive society,, Harpale wasti,fursungi road, Pune, Maharashtra, 412308

Sorry to inform u i will order 1pc dress, My Order No. SO[protected] which i placed on 02/10/2019 Rs.460.79 total Amount i already paid by debit card there was mention my address & delivery Date 20/10/2019. Till today i did not received any parcel from your side,
In my order there was no any tracking details also...I m helpless now bcoz of no any response...clubfactory is well known website so they need to response...
so please dispatch my courier & which date i will received please inform me.

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Address: 380051

Respected sir,

Sorry to inform u i will order 1pc saree, my order no. So[protected] which i placed on 26/09/2019 rs.999.27 total amount i already paid by debit card there was mention my address & delivery date 4/10/2019. Till today i did not received any parcel from your side,
In my order there was mention delivered by gati, when i check on gati website it will be shipped but dont received till today,
So please dispatch my courier & which date i will received please inform me.
Otherwise refund my invoice amount,

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Oct 21, 2019

Updated by Nitika Dave Sorry to inform u i will order 1pc Saree, My Order No. SO[protected] which i placed on 26/09/2019 Rs.999.27 total Amount i already paid by debit card there was mention my address & delivery Date 4/10/2019. Till today i did not received any parcel from your side,
In my order there was mention delivered by Gati, when i check on Gati Website it will be Shipped but dont received Till today,
so please dispatch my courier & which date i will received please inform me.
otherwise refund my Invoice amount,

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M

Mahipal Singh Rdx

from Delhi, Delhi

Oct 22, 2019

What are the reason to stop my product
2 days in don't receive my products never i Police report on your fraud your i advance paying payment for all products ok i Warning you and you [censored]ing man and woman

did not received delivery - Comment #3566947 - Image #0

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A

aman Mujahid

from Kolkata, West Bengal

Oct 22, 2019

I ordered a product. the order number is SO[protected] .but it is a damage product. I applied for return. but it also cancelled by club factory. please return my money.

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Pushkar Ambilkar

from Mumbai, Maharashtra

Oct 22, 2019

I want to cancel the order on club factory! But it is already shipped it was placed order by mistakely. N i am sorry for that please cancel my order

did not received delivery - Comment #3566959 - Image #0

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T

theresa dominic

from Noida, Uttar Pradesh

Oct 22, 2019

I have paid the money for the item online and it shows as paid in the paid category. But iam receving this message of paying ₹330. [Club Factory] Ready for Dispatch: Your package for your order (SO[protected] will be delivered in the next 3 days. Please be available on phone. The total amount is INR 330.20. Your tracking number is ([protected]).

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D

Dino AmAñ

from Mumbai, Maharashtra

Oct 22, 2019

I ordered on 30th September, whose delivery date was 18th October which has not come yet. Please refund my money

Please deliver me or refund my money please.

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Dino AmAñ's reply, Oct 19, 2019

Please delivery my order😭😭😭😭😭🙏🙏🙏🙏🙏🙏🙏🙏

Dino AmAñ's reply, Oct 19, 2019

My order number :- SO154768960
My contact number :- 7903631855

P

Prathamesh Kaddi

from Mumbai, Maharashtra

Oct 22, 2019

I want my order before 27th of October I have ordered the clothes on 18th October
Please give my order before before 27th of October thank you

did not received delivery - Comment #3567066 - Image #0

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A

Arshied bhat

Oct 22, 2019

I have ordered a glass necklace from club factory with order no:SO[protected] and date:29/9/2019.17/10/2019 was the last date of recieving my product but can't because of their bad shipping procedure.so i request to please deliver my order as soon as possible otherwise refund the same amount i paid.

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Address: Aligarh, Uttar Pradesh, 202001

A product (Ladies suit) was delivered to me on 17-oct.
But the quality of fabric is very poor so i want to place a return request
The problem is that the order is not visible in my ordered list. I have called their customer care but they don't know what to do. Customer care doesn't know why it is not coming in my list.
Order number is so[protected]

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R

Rajshekar Roy

from Delhi, Delhi

Oct 22, 2019

Delivery pendinh
Tracking pending

order is not visible in account to place a return request - Comment #3566896 - Image #0

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Pt Prashant Shukla

from Lar, Uttar Pradesh

Oct 22, 2019

I applied first return on 12oct it canceled automatically on 14oct then I applied again for return on 14 Oct it canceled on 16oct then I contact to customer care and he told me apply again then I applied again but it canceled on 18oct and apply for return on 18oct but it canceled on 20oct

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A

aman Mujahid

from Kolkata, West Bengal

Oct 22, 2019

I was ordered a product. the order number is SO[protected]. but is not delivered to a long time. please give me my ordered iteme or money.

order is not visible in account to place a return request - Comment #3566956 - Image #0

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Address: Ratan's cottage Tallital Nainital, Nainital, Uttarakhand, 263002

Last sunday 13 october i received two packages from club factory one of earrings n one of kids girls pant first parcel was ok with earrings but the second parcel with girls pants was an empty package i m highly disappointed i m a regular customer of club factory since couple of years n first time they have cheated me
Plz soon refund my money of kids girls pant i paid
Thankyou

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स

सौरव तोमर

from Mumbai, Maharashtra

Oct 22, 2019

We was ordered a 256 memory card . cash on delivery not available then doing payment by card (1300 ripped).but memory card not delivered . my address - vill=kishanpur baral, city = baraut, District= Baghpat, Pin=250623

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C

chitrashree B R

from Bengaluru, Karnataka

Oct 22, 2019

Sir/Madam
I have paid money for my order through phone pay, transaction is successful but I didn't get order confirmation. Please help with this.

about received an empty package - Comment #3566992 - Image #0

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Address: 16, Alamelumanga Puram I main road, Madipakkam, Chennai, Tamil Nadu, 6000101

Order not received but status shows delivered club factory
Tracking :[protected]
Courier :xpressbees
Oct. 18
05:31 pm
Delivered
Your order has been delivered. Hope to see you again soon.

But i dint get the product help me pls,

Address
1, east main road, anna nagar western extn johnson lift pvt ltd behind anna nagar bus depot,
Tamil nadu, chennai,
India,
600101
Phone number: +91 [protected]
Email: j. [protected]@gmail.com

Oct 21, 2019

Updated by aadhav i got my product thanku so much

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A

aadhav

from Delhi, Delhi

Oct 21, 2019

Thanks i got my product today.

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R

Rahul@0403

from Mumbai, Maharashtra

Oct 22, 2019

Sir mere account se fraud kr k 7999 rs nikal liye the mene online shopping kri thi to usko return krna tha to me customer care se bat kri to jiske dwara mere account se fraud krk 7999 rs nikal liye gye.so plz help me to return my money.thanx

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Rahul@0403's reply, Oct 21, 2019

Sir mene club factory se online shopping ki thi jo item mene return krna tha to unhone bola k customer care se bat kro to fir mene bat ki to unhone fraud krk mere account se 7999 rs nikal diye

S

Sushmita Dewangan

from Mumbai, Maharashtra

Oct 22, 2019

My order no is SO[protected]
I have order this on 16 september 2019 and its took 32 days but yet not recieve my order.

141696191049213 order not delivered but status of tracking says it's delivered - Comment #3567249 - Image #0

141696191049213 order not delivered but status of tracking says it's delivered - Comment #3567249 - Image #1

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Address: No:45,Jeshwanth Nagar, Mogappair West, Chennai, Tamil Nadu, 600037

Hi i made a purchase on club factory on (06-oct-2019). The quality of product was very poor, so i applied for return. Its been so long since i made my request. I contacted the customer support through app. They made it a case, my case number is #542727. They told the case will be solved in three days. But it’s been more than that, now i’m trying to contact the customer support, but they are trying to avoid me. I have been waiting politely but for more than 2hours it’s been connecting for me. I want this to be solved. Take this issue as serious.

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S

Siva Satya Prasad

from Mumbai, Maharashtra

Oct 22, 2019

T-shirt order Amount paid by phone pay option, but the website shows payment failed, amount debited but product not placed.
Please check the details and refund my amount or process the order placed successful.

return issue and poor customer support - Comment #3566931 - Image #0

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K

Kishore124

from Mumbai, Maharashtra

Oct 22, 2019

I ordered a boAt headphone from clubfactory and got it yesterday.But one of the ear piece is not working at all.when the cord slightly twisted a faint sound is heard.Now i wants to return the product and wants my MONEY back.please tell me what to do.

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B

Babychu

from Vadodara, Gujarat

Oct 22, 2019

I ordered a bootcut jeans from this app. And haven't got it delivered the estimated time period is also lapsed. I do not want to have this product anymore. Kindly help asap.

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S

Sayema Hasan

from Bhagalpur, Bihar

Oct 22, 2019

I received the new item instead of the item I ordered, so I want to reorder this order, please refund me and accept my request.i was ordered cd drive but I got some wipes look in image.

SO[protected]this is my order number

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Sayema Hasan's reply, Oct 19, 2019

I received the new item instead of the item I ordered, so I want to reorder this order, please refund me and accept my request.i was ordered cd drive but I got some wipes look in image.

SO139823096--this is my order number

J

Jordan Pereira

from Mumbai, Maharashtra

Oct 22, 2019

Item was supposed to be delivered by September 30, but not received yet today's date is 19th of October

return issue and poor customer support - Comment #3567101 - Image #0

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R

Ranber Jaswal

from Mumbai, Maharashtra

Oct 22, 2019

Dear sir
Culb factory order করছিলাম কিনতু derevary করে নি order I'd SO[protected]
Biking date 10/02/2019 payment

I Tariful khan mobile no [protected]

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P

patel pammy

from Mumbai, Maharashtra

Oct 22, 2019

By mistake order place three times so please two times order is cancel

return issue and poor customer support - Comment #3567228 - Image #0

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I have made a order in club factory - globemax shorts.
I have made a payment - in the club factory website, it showed 'payment successful'
But order number was not generated, cannot able to track the order.
I didn't receive any email or sms about the order which i placed.
I only detail i have is the transaction i made to globemax, that i attached with this complaint.

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My order in club factory has to deliver on 18th october 2019 but till now it’s not delivered. When will i get my products? There is no other way to inform you. On the delivery date the order was under the clearance of the customs. How to contact the carrier man? It’s my first experience from the club factory in this way. My order number is so[protected] and my tracking number is [protected]. Please give me reply.

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Address: Gulbarga, Karnataka, 585103

Club factory is a useless app. You are cheating people by your fake sales. Just show me a proof that you have given someone a mobile or something for 1rs. You just know how to cheat people. You are cheating people in the name of sales. I followed your 9 rupees sale. I didn't get anything. How can 3000 products be sold in just 1 second? I ordered every time within a second and it shows that stocks are out. You are just trying to fool people. You show everyone that stocks are out and not sell anyone anything for that low price. Club factory is the worst app. I would literally ban your app if i get a chance to do so.

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Address: Hosamane karntaka, Shimoga, Karnataka, 577201

I have order (Prepaid) for a ear phone dated oct 6, 2019 (Order #s[protected]). But i got msg that i have rejected the product. However, i reconfirmed that i have not cancelled the product and the same was re-ordered.in app shows dispatched on oct 14 and will deliver on oct 14 (Approximately). I am not still not received the product and also i tried to call carrier seller but it is not responding... Please as soon as possible solve this issue.

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Address: Devi kripa, 6/822b,behind ymca, Kozhikode, 673001

Name jamuna menon, devi kripa, 6/822b, near bharathan memorial trust, behind ymca, kozhikode, 673001. Mob [protected], email [protected]@gmail.com
I had ordered frw items from club fact, few items were delivered, then i got a message stating your address is not traceable.
My order nos[protected]
Kindly send me the consignment or refund
Stainless steel leaking rack anti oil drain steamer 26×13 cm rs210
Fried egg pan cake cookware rs128
Tracking id [protected]

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I have placed 2 orders on club factory, 15 days ago on 5th october.. Order ids are so[protected] and so[protected]. Payment already made via netbanking. I received the tracking ids for the two orders in the app. The courier is delhivery. When i track using the given ids, both the orders show that the item/package "shipment has not been received from seller". This update was a week ago on 11th and 13th october for the respective orders

Tried calling ccare but response is pathetic and i cannot connect to an agent via chat also. 15-20 mins waiting time. There is no option to cancel my order as well.

Where is my order? Give me a resolution asap or allow me to cancel.

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Oct 26, 2019

Updated by Prakash Khundrakpam Please respond to my complaint.

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My order number is so[protected]. It is a paid order but i cannot see it under the account section for orders. There are 5 items in this order and it is paid. The order was placed on 13th october and the total paid amount is 804 inr. The last message that i received was that the order is being processed in the factories. But now i cannot view it in my orders

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I want to cancel order so[protected] immediately as it was placed by mistake using my account. I cannot pay for it and cannot receive it as i won't be available. I am unable to cancel it through the app. I tried contacting customer care through the number provided. But the number isn't working. So please cancel the order as soon as possible.

Regards
Divya

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Hey, i want to cancel my two orders so[protected] and so[protected]. It was accidentally ordered by my little niece. I tried to cancel my orders as soon as i saw that. But i couldn't cancel through app. I really don't need those products. I kindly request you to cancel those orders as soon as possible in order to avoid inconvenience of company and mine too.

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Address: JAI BHARAT CHOWK NEAR YADAV HOSPITAL YAVATMAL, Yavatmal, Maharashtra

Hi there! I thought this company was helping us out to get a better earphones with cheap prices but when comes to money transaction... It really went onto disaster... When paid through paytm, the transaction failed but the money was already depited from my account so can you please help resolve the problem to why my payments were failed but they have already depited my account. I'd be very grateful if my transaction gets done.
Thank you

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Dear sir/mam,
A smart watch has been ordered on october 10th and it is supposed to be delivered between oct 11th to oct 15th. Our money has not been returned and the item is not delivered. We want the item as fast as we can. The item costs more than 1300rs and it is a great loss to us. So please either return the money which can be transferred to my bank account or deliver the item in 3 days. Thr track number is [protected].

Oct 19, 2019

Updated by Sachu Sani The watch has been ordered october 7th and the message from the company says that it has been picked up by ecom(courier service) but ecom hasnt delivered it to us. It should be delivered on october 15th

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Address: Ghaziabad, Uttar Pradesh, 201005

Hey!
This is not exclusively about a fraud from club factory. I actually received a call from[protected] claiming thrmselves to be customer care executive of the club factory. They told me that i have won a car worth 14 lacs in a lucky draw stating the order no of my last order from the app amd asled to pay the registration charges of the car or in case to take the said amount by cash, to deposit the yax and service charge. I denied to the same. I tried reporting the same to club factory but they donoy have any active numbers. Fraudster like this are trying to hamper the goodwill of the company. Please take strict actions and preventive measures for the same to protect other customers who are unaware of such frauds.

Club Factory Complaints & Reviews

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Club Factory reviews & complaints page 86

I didn't need this product

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unpaid product

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I'm complaining about didn't get my parcel

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did not received delivery

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order is not visible in account to place a return request

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about received an empty package

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141696191049213 order not delivered but status of tracking says it's delivered

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return issue and poor customer support

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payment successful but no order number generated

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order is late

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useless sale

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not received product

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non deliverance of consignment

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delhivery states that "shipment not received from seller"

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I cannot see my order number in the account section

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club factory cancel order so171122264

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to cancel my orders so174775566 and so174775565

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boat rockerz 255

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did not deliver ordered item

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a fraud call regarding lucky draw

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