Cognizant
Cognizant
Customer satisfaction rating: 18%
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1330
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Cognizant Customer Care

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Address
Kandhanchavadi
Chennai
Chennai District
Tamil Nadu
India - 600000
Landmarks:Lifeline Hospital Opposite

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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18%
Complaints
1330
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0
Resolved
240
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat Closed
Sun Closed

Cognizant Complaints & Reviews

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I have completed the 1C registration and as I try to sign in I'm having trouble.
Can anyone please help me with this...
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While filling up personal details for bgv, I was facing some interface issues and by mistake my marital status got updated as 'Married'. As a result, I am unable to change it now as it is greyed out. I am also not able to update dependent details as a result, as am I being asked for "Spouse Details". So I am unable to proceed with pre joining formalities.

Kindly advise me how to change marital status in bgv personal details from 'Married' to 'Unmarried'.
I am facing similar issues. neither the HR nor the onboarding team is replying. i am following up since last 1 month
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    AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant'...
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    Hi sir/medam, Iam not able to access my cognizant portal getting an error message as below. Can you please help me out on...
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    Request Id: 2ed03fe3-d36e-406b-81b8-bf622dfe0600
    Correlation Id: ca7530ed-3116-4b90-a8d7-edc42dd91e5e
    Timestamp:...
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    Request Id: 62541b6a[protected]ee-33a1c1d60a00
    Correlation Id: 690174d7-3f2d-48b1-9dcf[protected]bad4
    Timestamp:...
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    Today is my 1st day of joining and in induction program the onboarding team and my point of contact told me to you will be getting you employee id today but till now I have not received yet.
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      It was regarding offer letter ref no:14568027 dated 27-may-2021 to Ms. Prangya Panda as Programmer Analyst .As per the letter the applicant has shown 29 months of work experience which is completely fake.
      Even the applicant has been offered compensation based on that fake experience which is against the ethics of the company.
      Kindly do strict background check for the applicant so that such illegal and unethical things doesn't hamper the reputation the brand of cognizant.
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        I have received pre joining formalities email. I have logged in into the portal and I have accepted the offer letter but couldn't able to upload the documents and my ID proof
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          I left the company in 2018 on medical grounds and did not serve my notice period. On May 21 2021 i paid Cognizant 44000 in order to release my service letter. Now it's almost one month and the company keeps on delaying the process saying wait for 3 more days from past 20 days. My recent employeer is asking me for the service letter.
          According to their mails it states that i am suppose to get the service letter in 4 -5 working days after making the payment but its been almost a month and they don't even care to reply to my emails.
          Kindly help.
          Emp_id : 666659
          Hi Prateek, I also need my experience letter and I am stuck with this issue. I am clueless how to reach cognizant as I left CTS in 2007 but did not serve the notice period due to heath issues. Pls ket me know whom to contact on CTS and how to proceed further. This will be of great help to me.
          Thanks in advance. Pls help
          Sowmya
          Kssowmya's reply, Jun 22, 2021
          Pls check your DM. I am ready to pay money too to get my relieving letter. Pls let me know whom you contacted.
          prateek9934's [Complaint's author] reply, Jun 23, 2021
          Hi Kssowmya, you need to send mail to the following :
          1. [email protected]
          2. [email protected]
          3. [email protected]
          4. [email protected]

          ******
          First mail the exithelpdeskIndia with your employee number that you want to get experience letter, they will send you a link to make the payment. After making the payment, wait for 4 -5 days and then send the email to the other 3 emails.
          *******

          After sending the mail, call on this number : 1800 208 6999 ( Cognizant India ), and give them your employee number and tell them to forward your email on priority to the team leads of the respective teams. Please attach the payment receipt from online banking in every mail. Hopefully you will get your salary slips and experience letter in a month time ( max ) during covid. All the best for your future. If you have issues feel free to email me on : [email protected]
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            I'm not able to login to one cognizant portal, it's displayed as 'sorry trouble In singing you' and in March I have received...
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            Have got an internship offer via college now that I have to accept the job offer and uploading documents through the respected...
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            Person name Princy jerose has mailed us for interview process and you are selected for the post from JerosePrince.[protected]@cognizant.combr...
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            Hi Team,

            I am not able to login into 1C Onboarding portal.

            Kindly please help me
            to move further, this is my issue
            Candidate I'd 15613898
            Mail id [protected]@gmail.com
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              Sir I am unable to login in one cognizant website It shows access denied. I sent so mails to the cognizant but there is no perfect resposnse. Please help me to solve this issue sir.
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                I had cleared my CTS exam through Amcat and my interview was scheduled. But on the day of interview my interviewer didn't join the meeting. I didn't receive any mail regarding this for their inconvenience. Will my interview be rescheduled?
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                  I've received my DOJ, but I'm not able to login to the OneC portal and due to this I'm unable to accept the joining and complete...
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                  Dear team,

                  Yesterday I had got two mail.first was from talent acquisition team and another was from Mamatha.[protected]@cognizant.com for interview at 06 pm. So I had filled in the form and joined the interview at time with the first mail code given to me. So no one has attended that interview. After that I got to know this that in both the mail's the joining code was different. So I tried to join for another code but at that time it was not connected.so it's a humble request to kindly reschedule my interview once again as it was done by mistake.i have already mailed to the HR
                  Mamatha.[protected]@cognizant.com but no response has came from her side.
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                    Hii Sir I got only Text message about tomorrow's interview metting but I don't get any mail or link for tomorrow metting . Please give me reply urgently because tomorrow my interview .
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                      I left Cognizant in 2021 January. After 2 months, I have decided to withdraw full amount. Due to incorrect IFSC code and Father's...
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