Submit a Complaint
Claimed

Cognizant Complaints & Reviews

www.cognizant.com
1
Updated: Sep 5, 2025
Complaints 2269
Resolved
355
Unresolved
1914
So far, so good. Cognizant is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cognizant will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Cognizant

Having problems with Cognizant?

File a complaint and get it resolved by Cognizant customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Job & Career
Cognizant

Cognizant reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prudhvi Raj Madhu
May 10, 2023
May 10, 2023
This thread was updated on May 10, 2023
Report
Copy

Experience Letter

I have not received my experience letter to my personal mail id after my last working day. I have repeatedly mailed the HRs of cognizant but there is no reply.

Here is my employee Id: 510002
Please resolve this ASAP...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sivaiah Batta
May 9, 2023
Report
Copy

This Sivaiah Batta and my Emp id 2166649. My last working day in cognizant Mar 06th 2023 till now i haven't received Experience documents, pay slips and Full & Final Settlement. i have mailed to ExithelpdeskIndia they told you will login Always cognizant portal and download document but I'm tried to login it shows signing issue. finally I'm unable to login Always cognizant portal.
Please resolve my issue as soon as possible.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shravani_more
    from Mumbai, Maharashtra
    May 7, 2023
    Resolved
    Report
    Copy
    Resolved

    I was in cognizant from last one year.
    I want payslip for my next job, please provide my as soon as possible it's urgency
    May 7, 2023
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sourab 01
      from Gurdaspur, Punjab
      May 5, 2023
      Report
      Copy

      Hi i am been suffered a lot by clearance part of full and final settlement though i have submitted my IT assest but still have not recieved my full and final settlement including severance pay

      Associate I'd 2170204
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kola Nishitha
        May 1, 2023
        Report
        Copy

        Microsoft Authenticator login issue

        Address: hyderabad

        I am not able to login to one cognizant portal as i changed my phone and didn't add mobile number to 2FA due to which im stuck and not able to check my onboarding details. And to login i need to approve the login request through Microsoft Authenticator from which i have been logged out.
        From 4 days onwards i was trying to login but asking to approve in a mobile authenticator app. But i lost that application and I was trying to register...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        K
        Kola Nishitha
        May 1, 2023
        Report
        Copy

        Address: hyderabd

        Hi Team,

        I am nishitha here.

        I am a new joinee of cognizant. Previously I registered my authenticator for 1oneboarding cognizant portal. but unfortunately that application is lost in my mobile. I need to proceed with my formalities. From 4 days onwards i was trying to login but asking to approve in a mobile authenticator app. But i lost that application and I was trying to register again but showing error. unable to log in. my DOJ is 29/04/2023. but i am unable to join due to this error. again i have a joining date on 2/5/203. Could you please fix the issue.
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pawantaro
          Apr 26, 2023
          May 30, 2023
          This thread was updated on May 30, 2023
          Report
          Copy

          I m unable to login into one cognizant portal since I factory reset my phone a week ago. Unfortunately, I didn't backup it to the cloud and it's showing my user account doesn't exist in tenant cognizant . I raised a query regarding this four days back yet my issue hasn't been solved .It would be helpful if you help with my login issue
          +1 photos
          View replies
          Hi,

          How did you resolve this?
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            srikanthvarma1690
            from Hyderabad, Telangana
            Apr 25, 2023
            Mar 28, 2024
            This thread was updated on Mar 28, 2024
            Report
            Copy

            Address: Hyderabad

            Some people joined your company by panel management and fake certificates, I have their data, they are taking money saying that they will give jobs to some others, a person named Naveen Bodasu joined with fake experience and fake documents by their cousin brother, in Cognizant. How easy is it to fake?
            View replies
            is any action taken on this complaint
            Reply
            Helpful
            2 other people found this review helpful
            2 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              HarphoolSingh1995
              from Mathura, Uttar Pradesh
              Apr 25, 2023
              Report
              Copy

              Hi Team,

              I have raised Form 31 claim on EPFO Portal on 6th April, 2023, But it is under process from last more than 15 days.

              As per my analysis for Online Claims it takes hardly 15-20 form complete settlement.

              Would you please suggest and confirm the time estimation for settlement of claim Number: [protected].

              Thanks,
              Harphool Singh
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anjali Tiwari1996
                from Nautanwa, Uttar Pradesh
                Apr 24, 2023
                Report
                Copy

                Hi,

                I am not able to login into always cognizant portal because for multifactor authentication I have uaed authentication app, and I don't know how but authentication app got uninstalled and now I am not able to get those security code and because of this I am not able to login.Please help me in it
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jhakundan007
                  Apr 24, 2023
                  Apr 29, 2023
                  This thread was updated on Apr 29, 2023
                  Report
                  Copy

                  Cognizant exit helpdesk/experience letter required with job details

                  I have been trying to get my experience letter with job details from exithelpdesk for a almost 2 months. Nobody responds to my emails.

                  Ticketid: EEQM[protected]...
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy
                  M
                  Mayank_roy
                  Apr 24, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Microsoft Authenticator login issue

                  I am not able to login to one cognizant portal as i changed my phone and didn't add mobile number to 2FA due to which im stuck and not able to check my onboarding details. And to login i need to approve the login request through Microsoft Authenticator from which i have been logged out....
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  D
                  DeborahMurali
                  from Mumbai, Maharashtra
                  Apr 19, 2023
                  Report
                  Copy

                  Hi Team,

                  I'm the ex employee of CTS. I tried to get my experience letter and sent the email with the Job description to [protected]@cognizant.com. It is more than 2 weeks and there is no response from them inspite of me asking for the status multiple time. I mean literally no response at all. I don't even know whether they are operating.
                  TICKETID:EEQM[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kodali Bhavya sri
                    Apr 19, 2023
                    May 2, 2023
                    This thread was updated on May 2, 2023
                    Report
                    Copy

                    Not Releasing offer letter from cognizant

                    Address: Hyderabad

                    Hi,

                    I have attended the interview on 30/Mar/2023 and received a call that i have cleared interview on 31/Mar/2023. On same day (31/Mar/2023) received mail for document submission. I have submitted all the necessary documents. HR arranged a Microsoft teams call on 03/Apr/2023 to explain how to send documents with instructions. I have received a call from HR regarding salary discussion on 06/Apr/2023. No response received regarding...
                    +6 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    K
                    Kodali Bhavya sri
                    Apr 19, 2023
                    Apr 25, 2023
                    This thread was updated on Apr 25, 2023
                    Report
                    Copy

                    Issue offer letter

                    Have attended the interview on 30/Mar/2023 and received mail for document submission on 03/Apr/2023. I have received a call from HR regarding salary discussion on 06/Apr/2023. No response received regarding the status of offer letter after 06/Apr/2023.

                    Please confirm the status of the offer letter It is very unfair to keep already selected people to keep waiting these many days without any update regarding the status. It would...
                    +4 photos
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy
                    V
                    Vato Demilo
                    Apr 18, 2023
                    Aug 25, 2023
                    This thread was updated on Aug 25, 2023
                    Report
                    Copy

                    Berribot on behalf of Cognizant

                    Hi (name) This message is from Berribot on behalf of Cognizant. Our Speechbot will reach you shortly through [protected] to gather information for Cognizant recruitment purposes. We request you to answer your phone call in a silent environment, and a clear audible voice would help us capture your information accurately. The expected call duration is around 2 minutes. Thank you for your time.

                    Regards,
                    Berribot( On behalf...
                    Helpful
                    39 other people found this review helpful
                    39 found this helpful
                    4 Comments
                    Report
                    Copy
                    S
                    Suryam Sarikonda
                    Apr 18, 2023
                    Report
                    Copy

                    Please Provide the Experience Letter and relieving letter

                    Address: Hyderabad

                    Hi team,

                    I was relieved from CTS on 29th of March 2023. Still I didn't get reliving letters and experience letters as well. Even I don't have any information about F & F Settlement. Please check and do the needful. thanks.

                    EmpID: 2204363
                    Location: Hyderabad.

                    Regards.
                    Suryam Sarikonda....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    P
                    pkbhatsirsi
                    from Bengaluru, Karnataka
                    Apr 17, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Not getting service letter

                    Address: Bengaluru

                    Hi,

                    I was made to resign from Cognizant and was told that I would get the service letter and notice pay, I served my LWD on 31/03/2023, and have the resignation acceptance letter too.

                    But now Exithelpdesk is saying I'm not eligible for service letter. How can they lie plainly when making employees resign? I really need the experience letter. Please help me with this.

                    Role - SA
                    Emp Id -...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    A
                    altamash3321
                    from Jamshedpur, Jharkhand
                    Apr 15, 2023
                    Report
                    Copy

                    I am unable to login "https://onecognizantexternal.cognizant.com" I have to get my experience letter quickly but unable to login I am attaching the screenshot of the error I am trying to login from the same email where I receive all cognizant related emails but unable to do now was able to login in month of january
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Subash Chandar A
                      Apr 10, 2023
                      Report
                      Copy

                      I have submitted my assets and ID card everything to cognizant and acknowledgment. But it has not been processed yet on cognizant side and I have been trying to reach the respective POC's and toll free number. But no one is responding and looks like they are completely ignoring all the mail sent to them.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        Related businesses

                        Naukri Pro
                        1
                        (61)
                        ONGC
                        1.3
                        (257)
                        MultiPlast Polymer
                        5
                        (3)