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Cognizant Complaints & Reviews

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Updated: Dec 1, 2025
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Cognizant reviews & complaints page 7

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B
Buvanya
from Coimbatore, Tamil Nadu
May 28, 2023
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Hi,
I got the offer letter from the cognizant on 24 may, 2023. I'm unable to sign in the onecognizant portal. And also I cannot submit the acceptance of offer letter and background verification too. I also send the issue mail at may 25, 2023 to [protected]@cognizant.com. But till now there is no response. Repeatedly it shows like follow:

Sorry, but we’re having trouble with signing you in.

AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
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Request Id: beca6689-0ede-4eb5-b687-8016ca279c00
Correlation Id: 623a5d[protected]f-9104-6ad67f6af9c2
Timestamp:[protected]T12:58:57Z
Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
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Request Id: beca6689-0ede-4eb5-b687-8016ca279c00
Correlation Id: 623a5d[protected]f-9104-6ad67f6af9c2
Timestamp:[protected]T12:58:57Z
Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Please give the resolution.
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    I
    Ishwarlal03
    from Indore, Madhya Pradesh
    May 21, 2023
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    Website: Congnuzant company

    I got msg on linked from HR harshita desai - about recruitment for medical transcriptionist, i m a medical transcriptionist but neither i mentioned it on my profile nor i follows or liked some medical transcription related stuff.
    I was interested.
    She asked for resume i send it to her.
    After few minutes i got call from some of hime team member (siranjeevi) he in general talked to me asked about some details in that he asked for Pan no. I denied to provide pan no and i asked for process or why do you need it now i ll provide these docs after getting Appointment letter, he told that its a process point of there company. I said i ll let him know i need to think i asked that if would be yes, provide me the incoming no i ll call by myself siranjeevi said this no is available ([protected]) .
    After few minutes i didn’t get time to thoughts about is cause i m working professional, i got his call again for same (pan no) i denied, siranjeevi said i m texting you for it so say no there so that i can remove your details from hiring list or provide than i ll forward it for next round.
    I was thinking and i got msg from HR harshita dessai, i felt safe to provide her here on Linked in profile . I provided my pan no.

    After that i got mail in that mentioned that need to upload your live picture here, but for next siranjeevi told me that he is gonna share some link and i need to give some test for typing and for medical terminology stuff. But there was nothing like.

    I didn’t do anything, I got another msg on linked from another HR Raghavendra Thiyagrajan
    Hi ———-
    I noticed your LinkedIn profile and would like to get in touch with you. Reading your profile it looks like there could be a match between your ambitions and our opportunities.
    I do not know if you are open for a career switch at this time.
    But if you are open and want to know more I suggest to set up a short 15 minutes phone meeting as a start between you and me.

    Kind regards,
    Ragavan
    Ragavendran.[protected]@cognizant.com

    Ragavendran Thiyagarajan
    HR
    (This was his msg on linked)

    I was worried about some fraudulent activities cause taking Pan no or than live picture can lead me to harm or for any fraud.
    In some of the cases, people just need it to create database of resume and pan card which they can show the client to prove your workforce.

    I didn’t understand this hiring process yet, I actually wants to get this job but i m feeling safe.
    I would definitely prefer to visit cognizant that is available in my city if i ll get call for it.

    I have experience in this.

    Just let me know if it is safe, than also for that i would prefer to do it offline, on cognizant’s office
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      A
      Affannizam4
      from Uppala, Kerala
      May 20, 2023
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      Address: Affan Manzil,MK Apartment, Railway Station Road, Uppala, Kasaragod,Kerala

      Few days back I missed a call from berribot.When i tried to chat with them it said we already called you 2 times, thank you.How do i reach them back?.What should I do?
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        A
        Aj2204
        May 18, 2023
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        Download of Relieving Letter

        Hi, myself Anju Kumari, an ex-employee of cognizant, employee id-873943, had not recieved my relieving letter from the company after the full and final process and I require the same uregently.So kindly resolve my issue.Also I have no access to Alwayscognizant portal from where the same can be downloded....
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        N
        Nasrin Kamroon
        from Chennai, Tamil Nadu
        May 17, 2023
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        Resolved

        Hi
        I am Nasrin. I received a call last friday from berribot but missed the call.
        Please tell me if I missed something like interview call or date and if i did so please rearrange a call for me ASAP.
        May 17, 2023
        Complaint marked as Resolved 
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          B
          May 12, 2023
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          My name is balaji [protected] this is my mobile number. I received a call from recruitment team from cognizant (mobile number+[protected] .I am not able to pick the call.I received a message from berribot (from cognizant). The link which is presented in that message is not working
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            R
            rainasingh02
            May 12, 2023
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            I was asked by cognizant to leave company on 20 March due to high bench period. Post that I had submitted all assets and have yet not got my experience letter and my settlement salary. Its been mire that 55 days now since Then I am following up with the exit team for my experience letter by no response. I have offers in hand but since I dont have experience letter I am unable to join the company.
            Struggling a lot due to this
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              P
              Prudhvi Raj Madhu
              May 10, 2023
              May 10, 2023
              This thread was updated on May 10, 2023
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              Experience Letter

              I have not received my experience letter to my personal mail id after my last working day. I have repeatedly mailed the HRs of cognizant but there is no reply.

              Here is my employee Id: 510002
              Please resolve this ASAP...
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              S
              Sivaiah Batta
              May 9, 2023
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              This Sivaiah Batta and my Emp id 2166649. My last working day in cognizant Mar 06th 2023 till now i haven't received Experience documents, pay slips and Full & Final Settlement. i have mailed to ExithelpdeskIndia they told you will login Always cognizant portal and download document but I'm tried to login it shows signing issue. finally I'm unable to login Always cognizant portal.
              Please resolve my issue as soon as possible.
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                S
                shravani_more
                from Mumbai, Maharashtra
                May 7, 2023
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                Resolved

                I was in cognizant from last one year.
                I want payslip for my next job, please provide my as soon as possible it's urgency
                May 7, 2023
                Complaint marked as Resolved 
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                  S
                  Sourab 01
                  from Gurdaspur, Punjab
                  May 5, 2023
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                  Hi i am been suffered a lot by clearance part of full and final settlement though i have submitted my IT assest but still have not recieved my full and final settlement including severance pay

                  Associate I'd 2170204
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                    K
                    Kola Nishitha
                    May 1, 2023
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                    Microsoft Authenticator login issue

                    Address: hyderabad

                    I am not able to login to one cognizant portal as i changed my phone and didn't add mobile number to 2FA due to which im stuck and not able to check my onboarding details. And to login i need to approve the login request through Microsoft Authenticator from which i have been logged out.
                    From 4 days onwards i was trying to login but asking to approve in a mobile authenticator app. But i lost that application and I was trying to register...
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                    Kola Nishitha
                    May 1, 2023
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                    Address: hyderabd

                    Hi Team,

                    I am nishitha here.

                    I am a new joinee of cognizant. Previously I registered my authenticator for 1oneboarding cognizant portal. but unfortunately that application is lost in my mobile. I need to proceed with my formalities. From 4 days onwards i was trying to login but asking to approve in a mobile authenticator app. But i lost that application and I was trying to register again but showing error. unable to log in. my DOJ is 29/04/2023. but i am unable to join due to this error. again i have a joining date on 2/5/203. Could you please fix the issue.
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                      P
                      Pawantaro
                      Apr 26, 2023
                      May 30, 2023
                      This thread was updated on May 30, 2023
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                      I m unable to login into one cognizant portal since I factory reset my phone a week ago. Unfortunately, I didn't backup it to the cloud and it's showing my user account doesn't exist in tenant cognizant . I raised a query regarding this four days back yet my issue hasn't been solved .It would be helpful if you help with my login issue
                      Hi,

                      How did you resolve this?
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                        S
                        srikanthvarma1690
                        from Hyderabad, Telangana
                        Apr 25, 2023
                        Mar 28, 2024
                        This thread was updated on Mar 28, 2024
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                        Address: Hyderabad

                        Some people joined your company by panel management and fake certificates, I have their data, they are taking money saying that they will give jobs to some others, a person named Naveen Bodasu joined with fake experience and fake documents by their cousin brother, in Cognizant. How easy is it to fake?
                        is any action taken on this complaint
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                          H
                          HarphoolSingh1995
                          from Mathura, Uttar Pradesh
                          Apr 25, 2023
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                          Hi Team,

                          I have raised Form 31 claim on EPFO Portal on 6th April, 2023, But it is under process from last more than 15 days.

                          As per my analysis for Online Claims it takes hardly 15-20 form complete settlement.

                          Would you please suggest and confirm the time estimation for settlement of claim Number: [protected].

                          Thanks,
                          Harphool Singh
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                            Anjali Tiwari1996
                            from Nautanwa, Uttar Pradesh
                            Apr 24, 2023
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                            Hi,

                            I am not able to login into always cognizant portal because for multifactor authentication I have uaed authentication app, and I don't know how but authentication app got uninstalled and now I am not able to get those security code and because of this I am not able to login.Please help me in it
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                              J
                              Jhakundan007
                              Apr 24, 2023
                              Apr 29, 2023
                              This thread was updated on Apr 29, 2023
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                              Cognizant exit helpdesk/experience letter required with job details

                              I have been trying to get my experience letter with job details from exithelpdesk for a almost 2 months. Nobody responds to my emails.

                              Ticketid: EEQM[protected]...
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                              Mayank_roy
                              Apr 24, 2023
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                              Resolved

                              Microsoft Authenticator login issue

                              I am not able to login to one cognizant portal as i changed my phone and didn't add mobile number to 2FA due to which im stuck and not able to check my onboarding details. And to login i need to approve the login request through Microsoft Authenticator from which i have been logged out....
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                              DeborahMurali
                              from Mumbai, Maharashtra
                              Apr 19, 2023
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                              Hi Team,

                              I'm the ex employee of CTS. I tried to get my experience letter and sent the email with the Job description to [protected]@cognizant.com. It is more than 2 weeks and there is no response from them inspite of me asking for the status multiple time. I mean literally no response at all. I don't even know whether they are operating.
                              TICKETID:EEQM[protected]
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