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Cognizant Complaints & Reviews

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Updated: Mar 27, 2026
Complaints 2279
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357
Unresolved
1922
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Cognizant reviews & complaints page 7

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K
Kanishka Selvam
Dec 11, 2021
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Not able to login in my account in one cognizant portal

I have accepted the offer letter on the superset platform but still now i haven't received my pre joining formalities
letter mail but yesterday I received call regarding background verification . I not able to login with my mail id in one cognizant portal. Kindly help me with these issues. I tried to login with my email id but it is showing as Sorry, but we’re having trouble with signing you in.

AADSTS90072: User account...
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D
dudur
from Bengaluru, Karnataka
Nov 25, 2021
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I am not unable to open onecognizant portal

Address: Bangalore

ENT_onecognizantexternal_SAML_PROD
Sorry, but we’re having trouble signing you in.

AADSTS50105: The signed in user 'viswaprabha9743_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'bb557c9c-73c3-4026-9da2-0b57ec4204b4'(ENT_onecognizantexternal_SAML_PROD).
Troubleshooting details
If you contact your administrator, send this info to them.
Copy info to...
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N
Nivehemu
Nov 17, 2021
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Not getting any mail after TR interview

I completed my assessments on 30 Oct through superset platform. My TR interview is scheduled on Nov 8 but its is rescheduled to Nov 11, I have completed the interview successfully and It was good.After, still not received any selected or rejection mail. (COGNIZANT GENC OFF CAMPUS 2021)...
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N
neelamadhab pan
Nov 16, 2021
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Unable to login in to cognizant 1C portal

Request Id: bc2048b[protected]a-a6df-c65834ab5700
Correlation Id: 128bfbe7-1a3b-41b3-907d-b615637e0bac
Timestamp:[protected]T07:31:42Z
Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be...
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A
AkashBPatil
from Pune, Maharashtra
Nov 12, 2021
Resolved
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Delayed Offer Letter

Hi Team,

I am Akash Patil. I have attended two rounds of technical interviews on 8th October and 14th October 2021.After that I have submitted all the necessary documents on 18th Oct.

Later on 2 Nov 2021, I got HR call and discussed about my package and prefer location, after that HR confirmed that they will release my offer letter in next week, but still I haven't got my offer letter and also no updates.br...
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I
igaurrrav
Nov 2, 2021
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Regarding delay in receiving offer letter

Hi Team,

I am Gaurav Patkar. I have attended one round of technical interview on 9th October 2021 and got confirmation mail saying that I got selected and to submit the CIS form to proceed further, then I have submitted the CIS form with required details and replied back.

Later on 21st October 2021, I got HR call and discussed about my package and designation, after that HR confirmed that they will release my...
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T
Tharun Torati
Oct 22, 2021
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Onboarding Pass is not issued

22nd October 2021 is my joining in CTC but I didn't receive onboarding pass and any communication from CTC...
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S
sarfraj mech
Oct 14, 2021
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How many days take to update new doj joining

My DOJ was 7th Oct but I got my onboarding pass on 7th Oct evening and I didn't get any induction mail. when I tried to raise a query they said I have to wait for update DOJ.
anyone knows how long they will take for this...
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M
marchanarv
from Hyderabad, Telangana
Sep 27, 2021
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Unable to access always cognizant portal.

Address: Hyderabad, Hyderabad, Telangana

Hi,

I am an ex-employee when I try to access always cognizant portal it says "Sorry we have trouble logging you" and throws the below error. I need to download my documents urgently .

AADSTS90072: User account '[protected]@outlook.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantbcazrapps.cognizant.com'(ENT_onecognizantbcazrapps_SAML_PRO...⇄
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R
Raj Khatri
from Bengaluru, Karnataka
Sep 21, 2021
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Not received full and final settlement and service letter

Address: B 182 Indra Vihar Near Global School Kota

Hi
Kindly go through my ticket
TICKETID:EEQM[protected]

Please help and provide me the immediate resolution

Regards
Raj
[protected]...
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S
Sonia bm
Sep 4, 2021
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Genc test mail not yet received

I succesfully applied for Genc via superset but haven't received my test link....
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I
itcodertech
from Kolkata, West Bengal
Sep 1, 2021
Resolved
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Resolved

HR is not responding

L1 happened on 19th Aug 2021.
On 23rd, HR called me and informed me that I've cleared L1 and L2 is scheduled on 24th Aug 2021.
L2 happened on 24th Aug 2021.
On 25th HR again called me to inform me that I've clear L2 and I need to send duly filled CIS form with PAN, Aadhaar, Payslips and Form 16. Salary discussion and location preferences were also done on the same day.
In the document sharing mail, they had mentioned...
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R
rahulyk
Sep 1, 2021
Resolved
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Resolved

I'm unable to login in one cognizant portal it show error

I got mail from cognizant regrading to complete per joining formalities. But I am unable to login into 1C portal. please resolve problem as soon as possible thank you.
Request Id: 9ca0072e-ab53-4b14-8ad6-807137c91700
Correlation Id: 0ff4ee66-9ee8-493f-b64f-4c22987ea5fa
Timestamp:[protected]T07:05:48Z
Message: AADSTS50105: The signed in user 'tammallarahul_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned...
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S
Sandhiya sakthivel
Aug 31, 2021
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I am unable to log in to my account on OneCognizant.

I have received my pre-joining formalities mail but I am unable to log in to my portal on OneCognizant.

It shows the error as (The signed-in user 'sandhiyasakthi14_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'bb557c9c-73c3-4026-9da2-0b57ec4204b4'(ENT_onecognizantexternal_SAML_PROD)).

Kindly rectify my issue and update me,...
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Y
Yogesh Tehare
Aug 19, 2021
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Unable to login to 1Cognizant portal anymore

Hello Team,

I(Reference id[protected] am unable to login to 1Cognizant portal anymore. I am getting below error. Please help.

AADSTS90072: User account 'yogesh.[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added...
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H
Harshini199
Aug 18, 2021
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Unable to login to cognizant portal to submit my documents

I am not able to login to one cognizant portal.

Getting below error message
AADSTS90072: User account 'nandish.[protected]@GMAIL.COM' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_...⇄ in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign...
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10 other people found this review helpful
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B
Bharath290
Aug 18, 2021
Jul 1, 2023
This thread was updated on Jul 1, 2023
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1C Onboarding portal login issue.

Hi All,

Could you please advice anyone for below login error as I am not able to login to One Cognizant.

And getting below error.

User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_...⇄ in that tenant. The account needs to be added as...
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P
Pervala Srikanth
Aug 13, 2021
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Sign in Sorry, but we're having trouble signing you in.

Address: Warangal

Am getting the below error pop up while login into the Cognizant Portal.
AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with...
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V
Valorant Game
Aug 12, 2021
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Onboarding pass issue

Im a campus selected candidate.
I had completed all BGV and pre-joining formalities on1C portal, it was showing completed.
I was having doj on 12th Aug, ob pass was not generate 3 days prior to doj as mentioned by them. So i didn't get any meeting link for further process.
On doj at 2pm ob pass was available at 1c portal, which is of no use at that time and its valid on that day only.
I don't know what to do now....
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H
hariharan.K RA1711003020649
Jul 27, 2021
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Missed my aptitude test

Address: Chennai

Hi Careers team,

Subject: Rescheduling of interview / Request to reschedule the interview

This is to inform you that due to a sudden emergency at my house, I was unable to attend the interview for the job title (job title name) scheduled for ( date). Please accept my sincere apologies for the inconvenience caused.

I was looking forward to attending the interview and discussing the opportunity...
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