Submit a Complaint
Claimed

Cognizant Complaints & Reviews

www.cognizant.com
1
Updated: Mar 27, 2026
Complaints 2279
Resolved
357
Unresolved
1922
So far, so good. Cognizant is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cognizant will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Cognizant

Having problems with Cognizant?

File a complaint and get it resolved by Cognizant customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Job & Career
Cognizant
Rank #1-20

Cognizant reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Niddee
Jul 25, 2021
Report
Copy

Incorrect Service letter

I left cognizant 3 months ago and my last working day was 30th March. It was a one day resign because of a family emergency as they were calling me to office in covid times and said I have no option. After giving my resignation it was a long thread of emails going with my HR, separations teams and exithelpdesk of cognizant. My HR Informed me that all approvals are now given and I might need to pay out for the 2 months notice period which...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ankur12012
Jul 23, 2021
Report
Copy

Showing offer revoked candidate id 16918588

Address: saraswati appartment shri ram vihar colony dewa road lucknow pin 226028

Sir, my name is ANKUR SINGH Candidate id 16918588, i had completed all my pre joining formalities. After accepting the offer
and i also got the acknowledgement mail about the confirmation.
but on login it is showing that my offer is revoked. please it's a request to the higher authorities to please take a look on it.
I have also done the NSR registration.
Sir, please response to my email or call me possibly at...
Helpful
11 other people found this review helpful
11 found this helpful
Write a comment
Report
Copy
M
MKavya96
Jul 19, 2021
Resolved
Report
Copy
Resolved

Regarding delay in receiving the offer letter from Cognizant

Hi Team,

I am Kavya Madiraju. I have attended two rounds of technical interviews on 29th May and 1st June 2021 and got confirmation mail saying that I got selected and to submit the CIS form to proceed further, then I have submitted the CIS form with required details and replied back.

Later on 11th June 2021, I got HR call and discussed about my package and designation, after that HR confirmed that they will...
Helpful
136 other people found this review helpful
136 found this helpful
14 Comments
Report
Copy
M
mukunth saranga rathinam
Jul 19, 2021
Report
Copy

Offer letter release delay

I had 2 rounds of interview on 23rd and 29th June. On 6th of July I got a call from HR and salary negotiation was completed and HR confirmed the offer letter will be released in 2 days.Post discussion CIS document was filled and sent to Priyadarshini.[protected]@cognizant.com.

After 6th July I didn't get any update via mail or call from HR and I tried replying to mail id but no response . Suddenly on 15th July I got call from...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
satishitech
Jul 16, 2021
Report
Copy

After Cleared My Two Round Interview - Not receive any call from HR

I had two round of Interview ( June 23th and June 25th, 2021 ) and then HR congratulated me and asked me to fill candidate information sheet & few documents to shared on 30th June and still now not receive any call from HR discussion.
Till now no call, no mail nothing. its been 10 days and no mail's came, i tried to call her and sent mail but no reply.
Please help me to solve my issue....
Helpful
Found this helpful?
5 Comments
Report
Copy
S
seetharam 123
Jul 14, 2021
Report
Copy

Hiyamee pvt ltd

Cognizant is associating vendors, which are not paying salaries, due to pandemic, they are firing employees without any reason.

One of the consultancy is Himayee pvt ltd, it has staff which doesn't have any ethics, CTS has to look into their vendors....
Helpful
Found this helpful?
Write a comment
Report
Copy
I
ishan.sharma63
Jun 29, 2021
Report
Copy

Asset clearance is pending

My last working day in Cognizant was 15th April but I have not still received my relieving letter and experience letter. when I open onecognizantexternal portal i see my Asset/NSS approval is still showing pending. I have already returned my asset(Laptop) through the Vendor and it is also received at Cognizant office but still my NSS approval is pending. When I mail to NSS approval team they don't reply. I mail them daily but i don't receive...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AparajitaSen516
Jun 26, 2021
Oct 5, 2023
This thread was updated on Oct 5, 2023
Report
Copy

No response from HR after clearing 2 rounds of interview and submitting documents

I had appeared for the technical and managerial rounds of interview for Salesforce Testing role in the month of March. In april, the HR asked me for all my documents including payslips and other documents to prepare for the HR round but after that I didn't get any response from the HR. I tried mailing her and even called her a lot of times but no response. Today again when I tried mailing her, I got a auto response saying she has blocked...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
C
chandu56
from Hyderabad, Telangana
Jun 19, 2021
Report
Copy

Regarding cognizant onboarding portal login issue

Address: Cognizant Technology Solutions India Private Limited, hyderabad

Hi sir/medam, Iam not able to access my cognizant portal getting an error message as below. Can you please help me out on this issue.My date of joining is 14/06/2021 still no response from my hr team. I already releaved from my previous organization. I facing financial difficulties. So please help me out on this issue. Getting an error message like

Request Id: 6716d845-1eb9-40c3-9f55-b76ab21d4301
Correlation Id: f69dbbfa-9442-4a18-847c-49704ae0f921br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SUDHARRSUN N D
Jun 18, 2021
Report
Copy

Not able to log in into onecognizant platform

Address: Chennai

Request Id: 2ed03fe3-d36e-406b-81b8-bf622dfe0600
Correlation Id: ca7530ed-3116-4b90-a8d7-edc42dd91e5e
Timestamp:[protected]T06:07:23Z
Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manasa GKR
Jun 13, 2021
Report
Copy

Issue in Logging to one cognizant portal

Have got an internship offer via college now that I have to accept the job offer and uploading documents through the respected link sent by cognizant
for past many days its showing that
"Sorry, but we’re having trouble signing you in.

AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD)...⇄
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanka Madireddy
May 22, 2021
Report
Copy

Could not upload documents

I could not able to upload my documents such as aadhar etc in pre-joining formalities and my date of joining is 26 May 2021. Still I could not complete my onboarding pre-joining formalities due to this step. Kindly look into the issue asap....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
[email protected]
May 9, 2021
Report
Copy

Unable to login into 1C portal

Hi team,

Good day.
I got offer from CTS and accepted it by completing documents upload and pre - joining formalities.
But unfortunately from today facing issue on 1c portal login issue, please find the errror message as below.

Kindly help on it.

Request Id: 59f011fc-d5cd-472b-afac-2cb4337b1d00
Correlation Id: 1a3096c0-e478-43d3-a3e7-d2eadce24f3d
Timestamp:[protected]T15:15:06Zbr...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Shishir248
May 9, 2021
Report
Copy

Unable to login to 1C portal 09-05-2021

I am unable to login to 1C portal. I am getting an error. This is happening since yesterday. My email is [protected]@gmail.com

Request Id: 15f9546c-47f9-476a-ba8b-752029a23e02
Correlation Id: b5de5cd[protected]df-aa4e-20f26820aff5
Timestamp:[protected]T14:17:13Z
Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohd Uzair Qureshi
May 4, 2021
Report
Copy

Incorrect name on oneC portal

I am a fresh campus recruit at cognizant and my onboarding process is under progress. My point of concern is that the name mentioned on oneC portal is incorrect as my first name and the middle name is being merged into a single name. So kindly guide me how to get my name corrected on the portal as it may cause hindrance in further steps of onboarding....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinupamula Vasudha
May 2, 2021
Report
Copy

I can't upload the documents

Address: Hyderabad

Request Id: 08faffc6-dc76-45bc-a5c1-478ca5a4f600
Correlation Id: 83eea[protected]d-51a3c4a4ce2d
Timestamp:[protected]T18:13:49Z
Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
KEERTHANA SEEVAGAN
May 1, 2021
Report
Copy

1C portal login issue

Hi Team,

I am not able to login into 1C Onboarding portal.

Kindly please help me
to move further, this is my issue

Request Id: ca335fc1-8727-4fcf-b4e8-9a112f4bec00
Correlation Id: d2cfb808-3ed7-4bc1-be85-819c64276119
Timestamp:[protected]T04:24:05Z
Message: AADSTS750054: SAMLRequest or SAMLResponse must be present as query string parameters in HTTP request for SAML...
Helpful
7 other people found this review helpful
7 found this helpful
3 Comments
Report
Copy
P
Poornesh k
Apr 28, 2021
Report
Copy

Fraud

Address: [email protected]

Vinod V
Apr 27, 2021, 11:46 PM (11 hours ago)
to Vinod, bcc: me

Hello !

My name is VINOD and this is regarding openings in the software industry towards which I can process your resume.

Reply me with your updated resume. Same time go through the entire email and reply with your confirmation.

Following are the details regarding requirements and process.
br...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
R
Rithi Siva
Apr 27, 2021
Report
Copy

Portal is not working

Myself Dharani, I am
Not able to login to 1C onboarding portal

I am unable to login into 1C onboarding portal. please resolve the issue as soon as possible.

I am getting this Message:

"Request Id: b53315c6-329a-4227-a7ec-d4c8cd428400
Correlation Id: 8b4256ac-e31c-42e1-ab70-29ff150679ae
Timestamp:[protected]T05:22:39Z
Message: AADSTS90072: User account '[protected]@gmail.com'...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mazhar14
Apr 26, 2021
Report
Copy

Not able to login to 1C onboarding portal and my DOJ was 16th Apr 2021

Hi,
Myself Mohd Mazharuddin, Candidate Id: 15607060.
Not able to login to 1C onboarding portal and my DOJ was 16th Apr 2021.

I got mail from cognizant regrading to upload pending Documents. But I am unable to login into 1C onboarding portal. please resolve the issue as soon as possible.

I am getting this Message:

"Request Id: b53315c6-329a-4227-a7ec-d4c8cd428400
Correlation...
Helpful
1 other people found this review helpful
1 found this helpful
7 Comments
Report
Copy

Related businesses

Rise India Enterprises Manpower
1
(29)
Careergrommer
1.3
(8)
Stepwheel Outsourcing
3.4
(3)