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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Updated: May 5, 2023
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Compare DTH / Vserve Ecommerce Sales & Service reviews & complaints page 3

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L
Loki001
from Delhi, Delhi
Jul 30, 2019
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Address: Vpo-Nareda, kotputli, Jaipur, Jaipur, Rajasthan, 303105
Website: www.comparedth.com

Hi, i had made online payment to https://www.comparedth.com/ as per instructions of the sales executive for an offer of installation and delivery of dish tv d2h on 14th nov 2018. I have been trying to reach them out for the last 3 months to refund my money but they are not refunding. Please help me out in refunding my money regards, lokendra rajput.
You have my 576 rupees to recharge in my tata sky account. Please contact me and help me.
My contact no is [protected]
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    G
    ganeshmal ojha
    from Surat, Gujarat
    Jul 25, 2019
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    Address: 11 no.rangeeela park society arvat patia, Surat, Gujarat, 395010

    Vc. No.[protected]
    Mob. No.[protected]
    Alternet no.[protected]
    6 jully ko shoes ka currier charges bhejne ke baad bhi shoes ko del. Abhi tk nahi mili. Dish liya tb bola gaya the ki dish activet hone ke 15_25 days m apko shoes del. Ho jayega. Ab contect krta hu to koi rey nahi he mere saath chiting huwa h. Online no. Sb wrong h. Koi call rec. Nahi krta h. Kb tk mil jayenge shoe reply kre.
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      P
      Prabhu Dayal singh
      from Mumbai, Maharashtra
      Jul 24, 2019
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      Address: Labhuani, Bankat, Hazaribagh, Jharkhand, 802206

      I have to book airtel dth through compare dth on mobile no. [protected] exclusive priya raghav. And pay rs 550/ through credit card. Till date no response, i am asking my insulation or refund but company exclusive disconnect my call. All executive are trained playing with me. No response. Kindely help.

      My booking mobile no with compare dth [protected].
      My contact number - [protected]
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        D
        dakshsunil
        from Karnal, Haryana
        Jul 23, 2019
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        Address: Sadhu Sah Nagar, Rewari, Rewari, Haryana, 123401

        Hello.
        I booked a Tata sky on 20 July 2019 and 599 Rs payment done online but till now product not received.
        I try connect to customer care but no not connected.
        my order no. CDT[protected]
        during booking time customer care told me that within 4 hour product deliver but till now not receive.
        please don't book any item from this site.
        I want to refund my money.
        please help.
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          A
          ajayshrivastav2403
          from Bengaluru, Karnataka
          Jul 22, 2019
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          Address: 27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden Delhi New Delhi District Delhi India - 110095, New Delhi, Delhi, 560099

          While searching on google for comparing the best dth company and there services with packages, i found comparedth.com and suddenly i got the call from comparedth.com, ms. Soni on line and she offering me new dish tv hd stb installation at www.comparedth.com on 20/07/2019 and she assisted me placing the order and said that the installation will be done within 4 hrs. With one offer, which is she offering me one sport shoe and voucher of rs. 2000/-. I have done my transaction of rs. 3099/- for new dish tv hd stb with six month free subscription from my PhonePay wallet, but till date dish tv hd stb with one six month free subscription now is not installed. They are not responding on their given numbers when I call them. They respond after trying to call them for continuous two hours and immedialy disconnect the call abruptly. They have made my life hell as it seems they are a fraud company. My mobile nu is: [protected]. Order details are: name: Ajay Kumar Shrivastav phone: [protected] email: [protected]@gmail.com
          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
          I have been purchased AIRTEL HD DTH connection from your web side.
          Your agent given me assurance that you will get gift voucher and shoe's worth rs 1400₹. But till I have not received any mail or sms from your side.
          Kindly revert back me.

          comparedth.com is not providing dish tv hd set top box - Comment #3493051 - Image #0
          Dear Ajay,

          Hope you are doing good.

          We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

          Regards,
          Online Team
          DishTV
          DishTV Customer Care's response, Aug 1, 2019
          Dear Ajay,

          Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

          Regards,
          Online Team
          DishTV
          Hi,

          I have attached the payment receipt that I made to https://www.comparedth.com/.
          No one is responding from their customer care and neither from their service center.
          It's really frustrating. I don't know if I payment is secure or not. Please respond to me and provide me the connection ASAP.

          With the current service and false promiss by https://www.comparedth.com/ I want to rate them with -ve rating. It's frustrating...!!!

          Thanks,
          Ajay

          comparedth.com is not providing dish tv hd set top box - Comment #3494821 - Image #0
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            M
            Mks1100
            from Mumbai, Maharashtra
            Jul 21, 2019
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            Address: Panchkula, Haryana

            Compare dth provide fake packages earlier but at the time of delivery we received totally different and there is no response after payment i called them 100 times they are only referring no body gives a response... I think there services are fake because first of all they didn't pick a call easily atleast they will take 10 minutes after that they are not giving proper resolution... So please provide a solution as soon as possible...
            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
            Aug 01, 2019
            Updated by Mks1100
            My order is cancelled but my money is not refunded yet please provide that as soon as possible not received any kind of reply yet my complaint is registered on 21st july...So provide solution as soon as possible
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              D
              Dharmesh Purani
              from Basti, Uttar Pradesh
              Jul 18, 2019
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              Address: Rajkot, Rajkot, Gujarat, 360004

              I have purchased airtel dth with reference order no cdt[protected].. Committed time of installation is passed.

              Very bad experience with [protected] complaint number did not contacted after 15min thrice.. Call continuously

              Not installed as per commitment bad answer from [protected] / 1

              If we select option 1 on instance pick up phone but option 2 not pick up...

              Very bad behaviour... Suggested do not purchase from this site
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                B
                Bablesh Kumar Mahala
                from Mumbai, Maharashtra
                Jul 16, 2019
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                Address: Jodhpur, Rajasthan

                I purchase Tata sky HD connections with shoes offer after installation I received a link through mail and enter the size and also pay 199 rs through credit card. For deliverey/consolidated charge and maximum delivery time given 15 days but not delivered till date and also not response from customers care. When I call customer care i wants to about it but without hearing my complaint cut the phone .so pls help
                +1 photos
                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                I am a bengali and have not got any bangla channels with the free pack(Super Family) provided with new installation.
                And also the secondary connection installation is due . Please help me to provid the Super Family Bangla pack.
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                  B
                  Bablesh Kumar Mahala
                  from Mumbai, Maharashtra
                  Jul 16, 2019
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                  Address: Jodhpur, Rajasthan

                  I purchase Tata sky HD box from compare dth it delivered and also install by engineer during purchasing time company providing shoes offer a d after installation a get a link through mail and enter shoes no and pay 199 for shoes delivery and consolidated charges . It's time about 20 days but shoes didn't delevered till date and no responese received from customers care please give me feedback about it
                  +1 photos
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                    S
                    Sumay
                    from Mumbai, Maharashtra
                    Jul 16, 2019
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                    Address: Shatabdi nagar (raipur), 492001

                    Main compare dth service se a airtel the digital connection order kiya tha jiske liye maine 450 rupay online par bhi kar diye the compare compare dth ke executive rohan ne mujhe 4 ghante ke andar delivery pehchane ka vada kiya thalekin iske bad nahi mere paas koi call aaya hai aur na hi mere ghar mein setup box laga hai jab main customer care mein call kiya tha unka kehna hai ki aap ki ghar mein subah 11 baje tak ke set top box lag jaega, lekin in jab main airtel ki service centre mein apni customer id darj ki to usne invalid id bataya, so compare dth service agar kal subah sade gyarah baje tak mere ghar mein digital connection nahi laga to main consumer forum ke through aap par case darj karaunga.
                    +2 photos
                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                    Merchant ref no:CDT[protected]
                    EBS payment ID[protected]
                    Free gifts not received
                    1)sports shoes
                    2) gift vouchers.
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                      A
                      Ashokrashmi
                      from Bhubaneshwar, Odisha
                      Jul 12, 2019
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                      Address: S3 10B ANNAPURNA COLONY GANESH NAGAR, Gautam Buddh Nagar, Uttar Pradesh, 495004

                      I have booked airtel set top box through online paid an amount rs. 550/- and rest amount to be paid after providing set top box, payment id is[protected], order no. Is cdt [protected], and compare dth exexutive told that set top box to be commissioned on 11.07.19 between 6.30 pm to 7.30 pm but today 12.07.19, 11.45 am no comunication was made neither by compare dth services nor airtel dth services.
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                        K
                        Kapil Kush
                        from Mumbai, Maharashtra
                        Jul 11, 2019
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                        Address: next to vijay sales dilshad garden near metro station, Dilshad Garden, New Delhi, Delhi, New Delhi, Delhi, 110095

                        Excuse me sir, Maine aapke compere dth se ek setup box book Kiya tha jo ki airtel HD setup box tha jishka price 2399 rupay tha jishme Maine 449 ka pay online kR chuka ho ushki slip bhi h mere pass. but sir ush airtel HD box ushki delevery abhi tak nhi ho payi h. 22/06/2019 ko booking ki thi. ager sir ish complaint ka solution nhi kiya to mujhe ish company k khilaf claim karna padega. please ishka jaldi se mere problem ka solution Kare 2 din k ander.
                        +1 photos
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                        Jul 11, 2019
                        Updated by Kapil Kush
                        Excuse me sir, Maine aapke compere dth se ek setup box book Kiya tha jo ki airtel HD setup box tha jishka price 2399 rupay tha jishme Maine 449 ka pay online kR chuka ho ushki slip bhi h mere pass. but sir ush airtel HD box ushki delevery abhi tak nhi ho payi h. 22/06/2019 ko booking ki thi. ager sir ish complaint ka solution nhi kiya to mujhe ish company k khilaf claim karna padega. please ishka jaldi se mere problem ka solution Kare 2 din k ander.

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                          V
                          vipul gurav
                          from Mumbai, Maharashtra
                          Jul 10, 2019
                          Resolved
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                          Resolved

                          While searching on google for comparing the best d2h company and there services with packages, i found comparedth.com and suddenly i got the call from comparedth.com, ms. Komal on line and she offering me new dish tv hd stb installation at www.comparedth.com on 08/07/2019 and she assisting me placing the order said that the installation will be done within 4 hrs. With one offer, which is she offering me one sport shoe and voucher of rs. 2000/-. I have done my transaction of rs. 1699/- for new dish tv hd stb with one month free subsription from my credit card, but till date dish tv hd stb with one month free subsriptionnow is not installed. They are not responding on their given numbers at the time of transaction. They respond after trying to call them for continuous two hours and immedialy disconnect the call abruptly. They have made my life hell as it seems they are a fraud company. My mobile nu is: [[protected]]. Order details are: name: vipul gurav phone: [[protected]] email: vip. [protected]@gmail.com
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                          Dear Vipul,

                          We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                          Regards,
                          Online Team
                          DishTV
                          Hi,

                          This is to inform you that I have paid D2H connection amount but couldn't able to get the connection due to some problem. I have raised customer service to refund my amount but till now I have not received it. Kindly look into it and resolve it urgently.
                          Dear Vipul,

                          Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                          Regards,
                          Online Team
                          DishTV
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                            S
                            suman sahni
                            from Mumbai, Maharashtra
                            Jul 5, 2019
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                            Address: N.h 8 behind kunal marble opp. Laxmi engineering sukher, 313001

                            I booked online airtel dth on that there were offer that if you book in 1 hour u got rs.1300 shoes and 2000 voucher but she did't tell me that they charge extra delivery charge. She said is totally free it is some how cheat customer they did't tell overall picture. I feel that they cheat me. If they tell before booking then i'm think before purchase.
                            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                            मुझसे कहा गया था कि नये एचडी कनेक्शन पर 511 चैनल एक महीने तक फ्री मिलेंगे बोले थे लेकीन हर एक चैनल के लिए मुझे पे करना पड़ रहा है कृप्या मेरे ऑफर को एक्टीवेट करें। mera id- [protected]

                            don't tell full details about gift. mislead customer - Comment #3480681 - Image #0
                            Compare DTH - Shoes not delivered by company available with bundled offer
                            I 'm purchase a airtel dth on compare dth on 29 june 2019 my shoe voucher and shopping voucher did not provide me i requested to you please provide my offer given in purchasing time my order no.is CDT[protected]

                            name. vinit
                            mobile no.[protected]

                            e-mail [protected]@gmail.com

                            don't tell full details about gift. mislead customer - Comment #3481030 - Image #0
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                              A
                              ananyaja
                              from Mumbai, Maharashtra
                              Jul 5, 2019
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                              Address: Cuttack, Odisha, 753008

                              They do a lot of advertisement through https website. I thought everything is fine. A person abhishek (As he told) called me from mobile number [protected] and told me to pay in comparedth site. Of course initially, i saw the ad on google. I called the company. Then the call came. He told that if i book the dth through the site then i will get a sports shoe and i will get the connection within 4 hours. Now the company website contacts, all displayed phone number including abhishek's number is not receiving any call. This is a fraud site. I am surprised about how people can do this? I wish some strong action must be taken.
                              +1 photos
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                                G
                                ganeshmal ojha
                                from Surat, Gujarat
                                Jul 5, 2019
                                Resolved
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                                Resolved

                                Address: 11 no.rangeeela park society arvat patia, Surat, Gujarat, 395010

                                Payment paid but not received shoes.
                                Dish activate hone ke 15 days. Ke baad shoes mil jayenge esa bola the. But 6 june ko shoes ka delivery charge paid kr dene ke baad bhi aaj 30 days ho gaya h phir bhi abhi tk shoes nahi mile h. Or jitne bhi complain no h sb pr phone kiya but koi bhi no. Right nahi h. Sb wrong no bola raha h. Mujhe shoes kb tk milenge.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                Dear Ganeshmal,

                                Hope you are doing good.

                                We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                Regards,
                                Online Team
                                DishTV
                                DishTV Customer Care's response, Jul 16, 2019
                                Dear Ganeshmal,

                                Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

                                Regards,
                                Online Team
                                DishTV
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                                  K
                                  kg90
                                  from Gurgaon, Haryana
                                  Jul 3, 2019
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                                  Address: 110092

                                  This is regarding my new connection order no. CDT[protected] I have place an order yesterday around 11-12 am, But still I did not get my connection they told me that it will take 4-6 hrs in total process so I already paid 450 rupees in advance.
                                  Now I am calling your customer support team they are not picking my call,

                                  As I have received customer id and airtel dth connection provider detail I have called him he said we are unable to provide you a dth connection request received from comparedth call them and tell them that I have already a connection request before from same mobile number and name first cancel the same or book connection from another name or number please help or arrange a call back asap.
                                  +1 photos
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                                    M
                                    Mangesh k Sonawane
                                    from Mumbai, Maharashtra
                                    Jul 2, 2019
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                                    Address: New Delhi, Delhi, 421201

                                    Comparedth.com through I booked tatasky connection with payment 899 on 7th may 2019, through my paytm no [protected] after 3 day company decline connection request for cable operator issue & assure me return payment within 7 day but after 2 month I trying several time contact complaint no but they not attending call

                                    Also I contact to tatasky customer care & they already refund amount 499 rupee to comparedth.com
                                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                    Please my dth connection we have order yesterday morning 11 pm but not received yet please send on urgent

                                    payment returns not received from 2 months - Comment #3483004 - Image #0
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                                      A
                                      ayushcon1
                                      from Noida, Uttar Pradesh
                                      Jul 2, 2019
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                                      Address: Dilshad garden delhi, New Delhi, Delhi

                                      I booked a airtel dth connection from compare dth. They will convinced me to connection will be installed and activated in 4hrs. But after 2dats they will be installed my airtel dth and take the full payment and ensure me to connection will be activated in 1/2 to 1hr.
                                      But after a day my connection is not activated and if i call to customer care they will not respond and disconnect the no after listening my problem.

                                      I am totally exhaust it's a fake and ground company. Can any one help me in this regards.
                                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                      Jul 03, 2019
                                      Updated by ayushcon1
                                      Still not resolved
                                      And they didn't give any response
                                      I am pramod i pay bth payment but nhi delivery and no any call no information
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                                        R
                                        Ravindra dwivedi
                                        from Mumbai, Maharashtra
                                        Jul 1, 2019
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                                        Address: Collector ganj, Barabanki, Uttar Pradesh

                                        I booked dth through this site, and deposited the amount, but due to delay in installation i cancelled my booking, but refund is not generated yet, almost 20 days past away. Payment id[protected]. And mobile number is [protected]. My order no. I tried my times ro contact complaints cell but no one is picking my calls, and sometimes if they picked not responsing about the refund sratus.
                                        +1 photos
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                                        I want my connection now or refund my money back in my account

                                        regarding refund - Comment #3474520 - Image #0
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