Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

I have purchased one dish tv on 19.11.2018. (Dish tv hd next) where there was a free offer (Pair of shoe), paying rs. 199/- as a shipping charges against above on merchant website : comparedth.com. Order# cdt-shoe-[protected] (Order no. Cdt[protected]). The payment has been made successfully from my side. Have made several calls but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.

I have tried calling their customer care number. Either the call is disconnected halfway or there will be no response at all.
Based on one of your executives call & explanation of a special offer on DISH TV from your website. I bought a Dish Tv connection on 20-11-18 via online payment of Rs 3300 from your website. (I have attached the Payment receipt)

Prior to purchase of connection it was explained to me that, the connection comes with a HD+ settop back & 12 month free subscription for 165+ channels. I got connection on 20th Nov 2018. But now after about a month. I am getting reminder from Dish TV saying that the balance is about to get over & to recharge before the connection is disconnected.

I am attaching the snapshot of my order No & Payment id.

Looking forward for Quick & corrective response at the earliest.

Please check website www.comparedth.com..all fooling people

New dth connections... No response their side...

Once taking amount from custome..

Please check block website... Public in loose...

Fooling people fraud.. And fake www.comparedth.com &

Vserve ecommerce sales and service pvt. Ltd

Saturday (08/12/2018) on I payed rs - 550/- through online as per their request of airtel DTH booking. One of their employ call me from this number - [protected] and they told me airtel digital tv offers and today(08/12/2018) there's an offer going on, you can get airtel dth on Rs - 1990/-. First you need to pay rs - 550/- through online and balance will be paid to technician that'll come to my house tomorrow(09/12/2018) to set up the dth. Now it's already 2 days. There's no response from them. I tried to contact the same number[protected]st time she attended the call but when ask about the dth she disconnected the call. After called her many times (different times) she is not picking the call from my number.

Sir, my name is mohammad ashraf, i purchased a tata sky connection on 16 nov 2018 with a free offer of a sports shoe against of rs 199/- for the coorier charge. As per shoe will be delivered within 15-25 days. But inspite of many phone calls till the shoe is not received. When i called they are dropped the call without any information.
Please help me, i don't want to waste my money. I think comparedth is a fraud company.
My payment id is [protected]& order no. Is
Cdt-shoe -[protected].

Have purchased one dish tv on 19-nov-2018. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my cc on 19-nov-2018. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.

Have purchased one dish tv on 19-nov-2018. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my cc on 19-nov-2018. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery send me the product

Hi,

I have paid online for 1 dish tv hd connection and 1 additional multi tv hd connection. I have not received further communication on this. I tried to their customer center but no response. This look like a complete fraud site. Could you please help me in this?

Merchant website : comparedth.com
Date :[protected]:36:08
Merchant reference number : cdt[protected]
Ebs payment id :[protected]
Payment mode : visa_tp
Amount : 3098.00
Customer name : amit gajare
Customer email : amit. [protected]@gmail.com
Status : success

I booked my connection for dth on 15th nov, 18. Due to some reason i had cancelled the order cdt[protected]. On phone and i received the confirmation through sms that your order is cancelled. I was told that in 7 working days i will receive my refund. But no refund received. I complaints no of times on their site but no body ever contacted me. I registered a new request for new connection. I was told that with in three days i will receive the refund, but not got. Today i have been trying to call the for the last an hour, the call is picked up after a long wait. My no is asked to check the status and the disconnect the call. This is happening again and again. It seems the co. Is not willing to refund.

I have booked for 1 dish tv connection[protected] on
But due to some problems, installation could not happened...
So i request u to refund my money
I have tried to contact you multiple times, but contact is not possible.
Last 15 days i tried to call and i sent mail also http://care.comparedth.com/?v=submit_ticket. but response is not came. I tried call more then 40 times.

I paid 2800 rs and booked HD box with an offer 3 yrs subscription free, but the very first month I received a message for recharge or else it will get switched.Look like I was cheated by you people, I have sent so many complaints but no response as on date.
The subscription should end only in the year 2021 not sure how switch off date comes here.
I have paid 500 rupees and recharged the connection last month time avoid switch off.
I need my subscription amount back and cancel the connection or else activate the 3 years connection and refund my 500 yrs.

Please call my number [protected] or mail me at [protected]@ymail.com

Sir, my name is mohammad ashraf, i purchased a tata sky connection on 16 nov 2018 with a free offer of a sports shoe against of rs 199/- for the coorier charge. As per shoe will be delivered within 15-25 days. But inspite of many phone calls till the shoe is not received. When i called they are dropped the call without any information.
Please help me, i don't want to waste my money. I think comparedth is a fraud company.
My payment id is [protected]& order no. Is
Cdt-shoe -[protected].

Had booked online dish tv connection and paid rs. 2699 on oct 2018 and he offer me rs. 99 pack (Bhart pack) for 3 years. But received anything yet nobody picks up phone at [protected] or[protected]. Online complaints on their website and email have been unanswered. Only once they picked up phone by mistake and said would call back in 5 minutes but no response as yet. Details of order are given below. Kindly help.

I made a online payment on 23/10/2018 for a nxt dishtv of 3299 rupees but after two days company not installed the setup box so i cancelled my order on 25/10/2018 but i have not got my refund still on dated 15/11/2018..i submit many times complaints in customer care through sms and emails and by calls..but when i talk about refund they cut the call ..and never replied my emails..please help me..i am so frustrated from this company service ..

I have booked dishtv through comparedth.com on[protected] against order no.[protected], request id [protected], payment done via paytm.
I was requesting to dishtv for same day installation and they given me time for installation but they could not install. That is why i have cancelled the booking and tell them to refund my 1999 inr for the same.
They told me to contact comparedth.com because i have booked dishtv from comparedth for refund.

Now i request you to refund my amount of rs. 1999 urgently.

My new connection date 03/10/18
Payment amount=2099
Payment centre for your company person for phone pe number mobile number
[protected] send kvbbankaccount 2099 but not money send and another account sbi amount 2099 2 x play my account debited for amount i am complain for continue not response one time for the manager telling send for your account for 2 days but one month above not send for refund for money customer response you are coming is very very good good 1 month ago not responding you are good service

Subject: cheating by comparedth

Sir
I had purchased a dishtv from tour site on 27 september, while purchasing one lady told me that the validity of dishtv plan is 3 years means i have not to recharge for next 3 years. So i have paid rs 2, 999/- through net banking and i got one sms saying hi sk m habib! Your order for dish tv hd 99 pack for 3 years + new hd box. Is confirmed. Rest assured, we will deliver it between 4 to 24 hrs.in case of any complain care. Comparedth.com.. Regds. Comparedth. After installation the dishtv i noticed that the validity of plan is showing in my television is only one moth. Plan selected platinum plan for rs 975 per month, payment received rs 1375, why and who selected my plan without asking me? As per that lady i should get 3 years validity of my plan. Regarding this, i had lodged a complain to comparedth earlier. But somebody from comparedth told me that "we will recharge automatically for next three years when your plan will expired. But now my plan has already been expired and de-activated nobody from your side recharge the dish tv connection. My question is why you people making customer fool and cheating us? Was that lady created me? Is this a fraud site. Please sir investigate the matter and let me know. Thanks.

Dear sir,

Previously i was complaint to you regarding the same subject still they haven't called me either emailed me, i was taken connection dish tv through compare dth on 27/10/2018 with rs.3250/- for 11 monnths 15 days where dish tv was saying it is valid till 25/10/2018 i. E.5 months, i send so many mails to them there is no answer from them, the following details for your ref.

Compare dth order no. Cdt[protected]
Payment id no.[protected]
Receipt date. 27/10/2018 rs.3250/-

There agreed confirmation copy attached below for your ref.

Your kind action will be highly appreciated.

Best regards
Sukhdev
—
Sales support
Sat, oct 27, 2018 at 2:31 pm
To: skhdvp

Dear sir
Thanks for your interest in our services. As discussed with you, please find dish tv hd box
Offer for you
Dish tv next hd premium recorder box mrp - 4599/-
Special price for you – rs.3250/-
11 month pack free
Special offer for today - get free 200+ normal channel and 7 hd channel for 12 months free south pack with telegu
11 months and 15 days free
Main channel is also come cnbc awaaz, animal planet, zee business
Free shoes
Sports shoes free worth rs.1399/-for 1st 100 customers only. (Shoes shipping charges rs.199 extra)
Free vouchers –
Cherryholidays.com voucher rs.1000/-*
Letscompare gift vouchers rs.1000/- *
Installation tat
100% refund in case of no los.
 installation done 4 to 24 hrs on same day
Product includes
· set top box + remote hdmi cable
· 10 meter wire free, beyond that chargeable @ rs.9/meter
· installation free
· free home delivery
Regards

I have canceled my connection due to LOS as per technician came to my home for installation and they told me that I will get my money back within 7 to 10 working days but it’s more than 17 days gone I haven’t got my money back yet .my payment I’d is[protected] and my registered mobile number is [protected] they seems to me as a fraud website .
So, I request you people to help to get my money back as soon as possible

Isir i have requested for my refund and it’s been over 15 days but i haven’t got my money back yet my payment i’d is[protected] and my mobile number is [protected] they told me whenever i try to reach them that’s it in processing but then the second time ask how much days you more need they either put my call on hold or disconnect the call i am very upset and angry about this people...