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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Updated: May 5, 2023
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Compare DTH / Vserve Ecommerce Sales & Service reviews & complaints page 9

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S
sunny39miles
from Delhi, Delhi
Dec 19, 2018
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Address: New Delhi, Delhi

I have purchased one dish tv on 19.11.2018. (Dish tv hd next) where there was a free offer (Pair of shoe), paying rs. 199/- as a shipping charges against above on merchant website : comparedth.com. Order# cdt-shoe-[protected] (Order no. Cdt[protected]). The payment has been made successfully from my side. Have made several calls but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.
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    S
    Saveen B P
    from Pune, Maharashtra
    Dec 17, 2018
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    Address: Dakshina Kannada, Karnataka, 574153
    Website: www.comparedth.com

    I have tried calling their customer care number. Either the call is disconnected halfway or there will be no response at all.
    Based on one of your executives call & explanation of a special offer on DISH TV from your website. I bought a Dish Tv connection on 20-11-18 via online payment of Rs 3300 from your website. (I have attached the Payment receipt)

    Prior to purchase of connection it was explained to me that, the connection comes with a HD+ settop back & 12 month free subscription for 165+ channels. I got connection on 20th Nov 2018. But now after about a month. I am getting reminder from Dish TV saying that the balance is about to get over & to recharge before the connection is disconnected.

    I am attaching the snapshot of my order No & Payment id.

    Looking forward for Quick & corrective response at the earliest.
    +1 photos
    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
    Jan 03, 2019
    Updated by Saveen B P
    No matter how many times you email them, . The only reply you get is as below

    Dear Customer,
    I will look into this and get back to you.

    Thank you
    Naman Jain

    E- Mail:- [protected]@comparedth.com
    Website:- www.comparedth.com
    We look forward to hear from you. Feedback Link
    comparedth.com

    You try calling their customer care, either your call will not be connected or there will be nobody to answer your call or sometimes even worst they just pick you call & nobody communicates from the other end & after sometime the call is disconnected.
    The worst cheater.
    Yes Compare DTH is a Fraud company. I am also facing the same issue. They cheated me by making a false commitment of giving me free HD+ channels with 1 year on purchasing their pack of Rs. 3299. After 1 month, they revoked all the HD+ channels and giving me only free to air channels, which comes at very cheap cost at other DTH companies.

    On complaining to their customer service they told me that, they didn't say any of the above. So, now I have asked for the recording of their call in which we had a conversation about the subscription. I would advice all other consumers to avoid this Fraud DTH company. And directly get their connection from reputed DTH companies.

    I am also attaching the screenshot of my subscription pack payment receipt.

    12 month free subscription of channels not updated - Comment #3312879 - Image #0
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      G
      Ganapathi V
      from Hyderabad, Telangana
      Dec 11, 2018
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      Address: 500018
      Website: www.comparedth.com

      Please check website www.comparedth.com..all fooling people

      New dth connections... No response their side...

      Once taking amount from custome..

      Please check block website... Public in loose...

      Fooling people fraud.. And fake www.comparedth.com &

      Vserve ecommerce sales and service pvt. Ltd
      +1 photos
      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
      It's fraud site and fooling people. I have done 550 payment and noone had visited for airtel dth connection. My order no is CDT[protected] and contact number Mrs Ruchita [protected] who has taken my order.
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        R
        Rib
        from Mavelikara, Kerala
        Dec 10, 2018
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        Address: New Delhi, Delhi, 110095
        Website: Compare DTH

        Saturday (08/12/2018) on I payed rs - 550/- through online as per their request of airtel DTH booking. One of their employ call me from this number - [protected] and they told me airtel digital tv offers and today(08/12/2018) there's an offer going on, you can get airtel dth on Rs - 1990/-. First you need to pay rs - 550/- through online and balance will be paid to technician that'll come to my house tomorrow(09/12/2018) to set up the dth. Now it's already 2 days. There's no response from them. I tried to contact the same number[protected]st time she attended the call but when ask about the dth she disconnected the call. After called her many times (different times) she is not picking the call from my number.
        +1 photos
        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
        My name is venkatesh. I got the call from compare dth.com. they said that 1350 rupees running shoe offer and gift vouchers will be provided and connection will be done within 4 to 24 hrs. But after payment they are not receiving any call. They did not send any confirmation.please refund my money 1849/-..
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          A
          Ashhrafa Mohammad
          from Hyderabad, Telangana
          Dec 10, 2018
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          Address: Adilabad, Andhra Pradesh, 504303
          Website: Campare dth

          Sir, my name is mohammad ashraf, i purchased a tata sky connection on 16 nov 2018 with a free offer of a sports shoe against of rs 199/- for the coorier charge. As per shoe will be delivered within 15-25 days. But inspite of many phone calls till the shoe is not received. When i called they are dropped the call without any information.
          Please help me, i don't want to waste my money. I think comparedth is a fraud company.
          My payment id is [protected]& order no. Is
          Cdt-shoe -[protected].
          +1 photos
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            A
            Ashhrafa Mohammad
            from Hyderabad, Telangana
            Dec 10, 2018
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            Address: Adilabad, Andhra Pradesh, 504303
            Website: Compare Dth

            Have purchased one dish tv on 19-nov-2018. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my cc on 19-nov-2018. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.
            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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              Ashhrafa Mohammad
              from Hyderabad, Telangana
              Dec 10, 2018
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              Address: Adilabad, Andhra Pradesh, 504303
              Website: Compare Dth

              Have purchased one dish tv on 19-nov-2018. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my cc on 19-nov-2018. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery send me the product
              +1 photos
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                A
                Amitgj
                from Mumbai, Maharashtra
                Dec 9, 2018
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                Address: 421301
                Website: www.comparedth.com

                Hi,

                I have paid online for 1 dish tv hd connection and 1 additional multi tv hd connection. I have not received further communication on this. I tried to their customer center but no response. This look like a complete fraud site. Could you please help me in this?

                Merchant website : comparedth.com
                Date :[protected]:36:08
                Merchant reference number : cdt[protected]
                Ebs payment id :[protected]
                Payment mode : visa_tp
                Amount : 3098.00
                Customer name : amit gajare
                Customer email : amit. [protected]@gmail.com
                Status : success
                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                Dec 10, 2018
                Updated by Amitgj
                I have received the a parent and a child connection but the channel pack which was committed by sales team is not provided.
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                  B
                  bhushan26m
                  from Delhi, Delhi
                  Dec 8, 2018
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                  Address: 201005

                  I booked my connection for dth on 15th nov, 18. Due to some reason i had cancelled the order cdt[protected]. On phone and i received the confirmation through sms that your order is cancelled. I was told that in 7 working days i will receive my refund. But no refund received. I complaints no of times on their site but no body ever contacted me. I registered a new request for new connection. I was told that with in three days i will receive the refund, but not got. Today i have been trying to call the for the last an hour, the call is picked up after a long wait. My no is asked to check the status and the disconnect the call. This is happening again and again. It seems the co. Is not willing to refund.
                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                    G
                    Ganesh bhat 91
                    from Bengaluru, Karnataka
                    Dec 7, 2018
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                    Address: 560076

                    I have booked for 1 dish tv connection[protected] on
                    But due to some problems, installation could not happened...
                    So i request u to refund my money
                    I have tried to contact you multiple times, but contact is not possible.
                    Last 15 days i tried to call and i sent mail also http://care.comparedth.com/?v=submit_ticket. but response is not came. I tried call more then 40 times.
                    +1 photos
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                      S
                      sanju26sant
                      from Chengannur, Kerala
                      Dec 7, 2018
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                      Address: 600082

                      I paid 2800 rs and booked HD box with an offer 3 yrs subscription free, but the very first month I received a message for recharge or else it will get switched.Look like I was cheated by you people, I have sent so many complaints but no response as on date.
                      The subscription should end only in the year 2021 not sure how switch off date comes here.
                      I have paid 500 rupees and recharged the connection last month time avoid switch off.
                      I need my subscription amount back and cancel the connection or else activate the 3 years connection and refund my 500 yrs.

                      Please call my number [protected] or mail me at [protected]@ymail.com
                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                        A
                        Ashhrafa Mohammad
                        from Hyderabad, Telangana
                        Dec 5, 2018
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                        Address: 504303
                        Website: Compare dth

                        Sir, my name is mohammad ashraf, i purchased a tata sky connection on 16 nov 2018 with a free offer of a sports shoe against of rs 199/- for the coorier charge. As per shoe will be delivered within 15-25 days. But inspite of many phone calls till the shoe is not received. When i called they are dropped the call without any information.
                        Please help me, i don't want to waste my money. I think comparedth is a fraud company.
                        My payment id is [protected]& order no. Is
                        Cdt-shoe -[protected].
                        +2 photos
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                          R
                          Ravindra_1990
                          from Delhi, Delhi
                          Dec 4, 2018
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                          Address: Agra, Uttar Pradesh, 243111
                          Website: www.comparedth.com/contact.html

                          Had booked online dish tv connection and paid rs. 2699 on oct 2018 and he offer me rs. 99 pack (Bhart pack) for 3 years. But received anything yet nobody picks up phone at [protected] or[protected]. Online complaints on their website and email have been unanswered. Only once they picked up phone by mistake and said would call back in 5 minutes but no response as yet. Details of order are given below. Kindly help.
                          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                            A
                            Ankur vikas
                            from Pilibhit, Uttar Pradesh
                            Nov 15, 2018
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                            Address: 205301

                            I made a online payment on 23/10/2018 for a nxt dishtv of 3299 rupees but after two days company not installed the setup box so i cancelled my order on 25/10/2018 but i have not got my refund still on dated 15/11/2018..i submit many times complaints in customer care through sms and emails and by calls..but when i talk about refund they cut the call ..and never replied my emails..please help me..i am so frustrated from this company service ..
                            +1 photos
                            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                            I will book airtel dusht par wo installing karne nahin aye toh unhone 7 din ke andar
                            Refund karenge bole the aj 2 months ho gay par no refund mere papa police me hain wo apke bare me pata kar rahe hain . Fraudy ho ap my number [protected]
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                              Sanket Deo
                              from Indore, Madhya Pradesh
                              Nov 14, 2018
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                              Address: Indore, Madhya Pradesh, 452016
                              Website: [email protected]

                              I have booked dishtv through comparedth.com on[protected] against order no.[protected], request id [protected], payment done via paytm.
                              I was requesting to dishtv for same day installation and they given me time for installation but they could not install. That is why i have cancelled the booking and tell them to refund my 1999 inr for the same.
                              They told me to contact comparedth.com because i have booked dishtv from comparedth for refund.

                              Now i request you to refund my amount of rs. 1999 urgently.
                              Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                                Sabasou Sabasou
                                from Sivakasi, Tamil Nadu
                                Nov 9, 2018
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                                Address: Coimbatore, Tamil Nadu
                                Website: [email protected]

                                My new connection date 03/10/18
                                Payment amount=2099
                                Payment centre for your company person for phone pe number mobile number
                                [protected] send kvbbankaccount 2099 but not money send and another account sbi amount 2099 2 x play my account debited for amount i am complain for continue not response one time for the manager telling send for your account for 2 days but one month above not send for refund for money customer response you are coming is very very good good 1 month ago not responding you are good service
                                +1 photos
                                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                DTH not provided yet
                                I have booked tickets from CCU to del and del to CCU on same ticket.
                                I want breakup of both ways journey.
                                PNR HT28W
                                TKT NO[protected]
                                I have requested [protected]@airindia.in to provide details through email almost 10 days. But they are not replying.
                                Kindly look into and resolve
                                Totally fraud company.
                                they charge amount and they didnt installed any service. higher collge boys and they are making money with big fraud please file police case on this company.

                                https but dont trust please take action on them.
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                                  M
                                  monsur habib
                                  from Haldia, West Bengal
                                  Nov 1, 2018
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                                  Website: comparedth.com

                                  Subject: cheating by comparedth

                                  Sir
                                  I had purchased a dishtv from tour site on 27 september, while purchasing one lady told me that the validity of dishtv plan is 3 years means i have not to recharge for next 3 years. So i have paid rs 2, 999/- through net banking and i got one sms saying hi sk m habib! Your order for dish tv hd 99 pack for 3 years + new hd box. Is confirmed. Rest assured, we will deliver it between 4 to 24 hrs.in case of any complain care. Comparedth.com.. Regds. Comparedth. After installation the dishtv i noticed that the validity of plan is showing in my television is only one moth. Plan selected platinum plan for rs 975 per month, payment received rs 1375, why and who selected my plan without asking me? As per that lady i should get 3 years validity of my plan. Regarding this, i had lodged a complain to comparedth earlier. But somebody from comparedth told me that "we will recharge automatically for next three years when your plan will expired. But now my plan has already been expired and de-activated nobody from your side recharge the dish tv connection. My question is why you people making customer fool and cheating us? Was that lady created me? Is this a fraud site. Please sir investigate the matter and let me know. Thanks.
                                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                  Dear Monsur Habib,

                                  Hope you are doing good.

                                  We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                  Regards,
                                  Online Team
                                  DishTV
                                  Ref no CDT[protected] made on line payment through ur web, there is no response regarding installation, no body has given call
                                  is your web is fake ...?
                                  if so i will register complaint to cyber crime
                                  I have purchased a new TATA Sky DTH connection and paid the amount. But there after no support. Very very poor service
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                                    S
                                    Sukhdev Pillamari
                                    from Manuguru, Telangana
                                    Nov 1, 2018
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                                    Address: 110095
                                    Website: www.comparedth.com

                                    Dear sir,

                                    Previously i was complaint to you regarding the same subject still they haven't called me either emailed me, i was taken connection dish tv through compare dth on 27/10/2018 with rs.3250/- for 11 monnths 15 days where dish tv was saying it is valid till 25/10/2018 i. E.5 months, i send so many mails to them there is no answer from them, the following details for your ref.

                                    Compare dth order no. Cdt[protected]
                                    Payment id no.[protected]
                                    Receipt date. 27/10/2018 rs.3250/-

                                    There agreed confirmation copy attached below for your ref.

                                    Your kind action will be highly appreciated.

                                    Best regards
                                    Sukhdev

                                    Sales support
                                    Sat, oct 27, 2018 at 2:31 pm
                                    To: skhdvp

                                    Dear sir
                                    Thanks for your interest in our services. As discussed with you, please find dish tv hd box
                                    Offer for you
                                    Dish tv next hd premium recorder box mrp - 4599/-
                                    Special price for you – rs.3250/-
                                    11 month pack free
                                    Special offer for today - get free 200+ normal channel and 7 hd channel for 12 months free south pack with telegu
                                    11 months and 15 days free
                                    Main channel is also come cnbc awaaz, animal planet, zee business
                                    Free shoes
                                    Sports shoes free worth rs.1399/-for 1st 100 customers only. (Shoes shipping charges rs.199 extra)
                                    Free vouchers –
                                    Cherryholidays.com voucher rs.1000/-*
                                    Letscompare gift vouchers rs.1000/- *
                                    Installation tat
                                    100% refund in case of no los.
                                     installation done 4 to 24 hrs on same day
                                    Product includes
                                    · set top box + remote hdmi cable
                                    · 10 meter wire free, beyond that chargeable @ rs.9/meter
                                    · installation free
                                    · free home delivery
                                    Regards
                                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                    Dear Sukhdev,

                                    Hope you are doing good.

                                    We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                    Regards,
                                    Online Team
                                    DishTV
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                                      Deepak124
                                      from Bargarh, Odisha
                                      Oct 29, 2018
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                                      Address: New Delhi, Delhi
                                      Website: [email protected]

                                      I have canceled my connection due to LOS as per technician came to my home for installation and they told me that I will get my money back within 7 to 10 working days but it’s more than 17 days gone I haven’t got my money back yet .my payment I’d is[protected] and my registered mobile number is [protected] they seems to me as a fraud website .
                                      So, I request you people to help to get my money back as soon as possible
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                                        Deepak124
                                        from Bargarh, Odisha
                                        Oct 29, 2018
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                                        Address: New Delhi, Delhi, 711101
                                        Website: [email protected]

                                        Isir i have requested for my refund and it’s been over 15 days but i haven’t got my money back yet my payment i’d is[protected] and my mobile number is [protected] they told me whenever i try to reach them that’s it in processing but then the second time ask how much days you more need they either put my call on hold or disconnect the call i am very upset and angry about this people...
                                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                        Oct 31, 2018
                                        Updated by Deepak124
                                        They send a mail today by just saying that I just recived you mail that’s all but they haven’t said anything about refund or refund date.,
                                        I. Have paid 1990. For dth connection to Compare Dth / Vserve Ecommerce Sales & Service and am not getting any response from them.i have tried several times on given number but they are not ressponding i think they have cheated me. And even they promised me about coupons/vouchers none them fullfilled.

                                        dish tv refund - Comment #3254870 - Image #0
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