Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

I purchased tata sky fth from this site. I also paid them rs. 899 via upi but nobody visited for installation. So i make a call for cancel my connection and requested for refund. But nobody from there end has even showed courtesy to call me.

For cancellation i am trying to 200+ calls on there number which two option (1) for new connection & (2) for complaint. When you press 2 no-body will respond but whenever you will press (1). They will immediately pick your call, but they immediately cut your call if you try to explain them your problem by pressing (1).

Plz raise compliant against this fraud company they are doing fraud with customers immediately block there websites and refund the customer money.

Company details :
Website : comparedth.com
[protected]
[protected]
[protected] (10 am to 6 pm monday to saturday)
[protected]@comparedth.com, [protected]@comparedth.com
485/11, ahinsa compund, dilshad garden, delhi, india

As per request New connection offered for TATA SKY . Plan Explained and Payment taken by them and said Installation will be completed within 24 Hours . Now Time has passed our 3 days but no installation and they are not picking up calls.
I have tried over and over again but they entertain only new request and taking payments from them and then not answering them.

It seems completely online fraud by this company by claiming authorised dealer for Tata sky and Dish tv DTH.

Dear sir,

I purchased dish tv-dth from this site. I also paid them rs.1699 via upi but nobody visited for installation. So i make a call for cancel my connection and requested for refund. But nobody from there end has even showed courtesy to call me.

For cancellation i am trying to 200+ calls on there number which two option (1) for new connection & (2) for complaint. When you press 2 no-body will respond but whenever you will press (1). They will immediately pick your call, but they immediately cut your call if you try to explain them your problem by pressing (1).

I call them many time all the time i don't get any solution from the customer site.

Please find the below information about my order & payment.

Order id-cdt[protected]

Please help me.

Dear concern, i ordered for new dish tv connection from comparedth.com on 03 march 2019 by making online payment of rs 1699 with a promish to get connection within 4- 24 hour. But after few hours of my payment i got a message from comparedth.com that my order has been canelled so i contacted there customer care for refund, initeally thry were not picking but after my continous calling someone picked and when i asked him for my refund status he gave me a nasty reply that "we do not refund any the, forget about refund" and after that they r not replying on my call.

So i request you to help me to get my refund from this fraud company. Please find below details of my order.

Merchant website : comparedth.com
Date :[protected]:06:51
Merchant reference number : cdt[protected]
Ebs payment id :[protected]
Payment mode : indusind bank_tp
Amount : 1699.00
Customer name : abhishek singh
Customer email : abhishek. [protected]@gmail.com
Status : success

Regards

Abhishek singh

Please provide me a link where i can select the shoes size and apply for coupons as per your promise.
If i don't receive any mail from your side then i am filing a fraud case on you.
And you people don't receive call and not responding is this the way of marketing. Please do contact co orparate with us. If you don't have to give gifts and all then why are you promising such thing and making people to trust you. That is useless completely.
And your offers are going daily and telling that this offer is valid till today. So much lie... Seriously you people are insane
Send me mail asap.

I buyed 2 tata sky hd connection from compare dth.com. So they told that total payment is rs 2866 to 3000. They told us to pay 1798 online. So we paid. But the men who came for installation told that they have only received 768. But we have paid 1798 total. Now when we are calling the compare dth complaint no., they are not picking up phone only. As they pickup they say call on this no. And call on this no.. But no one is responding.

I purchased dish tv connection (1 parent & 2child) through you vice your order #cdt[protected] dt 10/02/19 after i received an offer of shoes & some vouchers by an email. Though the connection was installed the next day, no shoes were ever received inspite sending you an email. You do not respond on phone also. I am now filing a complaint of fraud against you with the crime branch of delhi police.

I bought dishtv connection just a month ago and there was a offer with the connection that i'll get a pair of shoes and a gift voucher worth rs. 1000 with the connection. On 21th feb i have paid shipping chargrs rs.199/-but i didn't get the pair of shoes yet. So, kindly see to this complaint and take action in the favour of these vouchers. Make it sure that it will be done as soon as possible in the favour o[censored]s.

Mid:cdt-shoe-[protected]

Regards,
Manabendra paul.
[protected]

Dear sir,
Yesterday i applied for a new dish tv connection through www.comparedth.com website. The company explained the pack and benefits and promised that i will receive the set-top box and activation of the connection with 24 hours and i made the payment of rs 1699. However, there is no news about the connection. I am constantly calling the customer care and following up, but they dont take calls are do not respond properly. I am extremely disappointed with their services and false promise. I request that they kindly setup my connection at the earliest or please refund my amount. Below is payment details

Order# cdt[protected]
Ccavenue reference #[protected]
Order date: 04/03/2019 16:09:59

Regards
Ramakrishna agarrwal
[protected]

Hi team
I got a call from compare dth customer care and they offered me a new hd dish tv connection with shoes and 2000rs gift voucher for rs 1699 and installation will be done within 4hrs i placed an order on 4th march 2019 at 1pm and today is 5th march i called many times customer support not responding the query and after listening they are directly disconnecting the call please help me out to installation by tomorrow or refund of rs 1699

Hi, i had made online payment to https://www.comparedth.com/ as per instructions of the sales executive name rekha for an offer of installation and delivery of dish tv d2h on 2nd march 2019. However https://www.comparedth.com/ failed to get it installed and delivered to me at my home. I have been trying to reach them out for the last 2 days to refund my money but they are not refunding. Please help me out in refunding my money regards, sunil duseja

Hi consumer complaint team,

I was contacted by coomparedth team on 17th feb 2019 and i booked dishtv connection for 1999 with them order no cdt[protected]. I was told that dishtv will be installed with 4 hours which did not happen in 48 hours. I tried calling them multiple times but their complaint team continued to disconnect the call. When i complained in national consumer complaint forum, i was told that dishtv was not available in my area so installation could not happen and 1999 will be refund to me in 7 days. It has been more than 12 days, i am still waiting for my refund amount.

Please register my complaint against the company and help me getting my refund amount.

Thanks,
Raamji gupta

Registered mobile # [protected]

I have took connection online on 15th feb, since the installation person visited my address but the location is los and ask them to refund my entire amount i. E. Rs.1699/-.
Refund request # 5ca-828-8c444.

Tried reaching customer care but every time customer care number busy. I am waiting 10 to 15 minutes each time but no one responding my call.

Also i have emailed on [protected]@comparedth.com, but they also not responding on my email too.

Need your interfere to resolve my query asap.

Regards,
Sameer pomendkar.
[protected]

I had paid rs. 1199/- for multiple dish tv connection on 27/02/2019 and was promised that the same will be installed within 24 hours but not installed till date. I tried to contact compare dth but of no use and very unprofessional attitude is being shown by the company. This is the first time i have experienced a fraud from an online marketing company. Kindly get my dishtv installed today or i will be forced to file a litigation before the competent court of law at j&k. Photo regarding payment is enclosed herewith.
Regards
Kapil gupta
Advocate
J&k high court jammu

Bought a Tata sky product from these guys. Not activated even after 24 hrs of making full payment.
Their customer care disconnects the call repeatedly. They don't call back.
Where someone does speak, they say complaint team will call in 5-10 mins.
No calls received from them, despite atleast 40 calls to their number.
When u select 1. New connection- immediate answer; when u select 2. Complaints - call waiting for atleast 5 mins, without any answer.
NOT RECOMMENDED despite the 200 off cheaper than others.

Today i placed a order with COMPARE DTH for a dish tv connection . They promised to make same day installation but failed to do so. When i called them to enquire for the reason they diaconnected the call 4 times the moment they heard my name nd number. Finaly when they picked up they were rude and unprofessional. Didnt even confirm when will they install the dish tv connection.

Have got tata sky connection wide recipt no cdt[protected] dtd 150219 in name of bumish shah
This connection was brought with an offer of shoes uk brand cost 1399 rs same has not been given.

Have called your call centre many times no response

Merchant website : comparedth.com
Date :[protected]:30:05
Merchant reference number : cdt[protected]
Ebs payment id :[protected]
Payment mode : master card_tp
Amount : 699.00
Customer name : bhumish
Customer email : [protected]@gmail.com
Status : success

With the information given by the sales executive(Comparedth), I have purchased the DishTV product on 08/02/2018.

At the time of conversation, sales executive assured me that i can change the package at any time, once the installation was done from the service provider.

I have called at the time of installation( on[protected] to get the confirmation for the package.they said the same and asked me to allow the engineer to install the product.after this, i called Comparedth to get information regarding the change in package.they asked me to check with DISHTV customer-care only.

From then i have been calling both the service providers(dishTV, Comparedth) till today[protected]

Responses from the support executives:

Dish Tv executives (1st time): Yes this can resolved, you need to visit our website and make your own choice. I have done that, nothing changed in package.

2nd day: same
3rd day: Our systems are under up-gradation, we cannot check now.
.
.
.
at last on
[protected]: they confirmed that they cannot help on this as they are giving one month free subscription. till then i have to watch which i do not need/understand.If i need other channels they are chargeable.

Worst part in Dish TV is, we have to wait for long time at-least (40mins) to get connected to customer care executive.at the end they end-up with systems are under up-gradation.

About Dish TV customer care executives, they cannot provide right information(if they would have communicated above reason in the beginning, i will not waist my time in calling them these many days right!.)

Now about this Comparedth: This is worst and fraud-est company.
1st : They do not have English speaking executives .
They will not understand English.
irrespective to the consumer needs, they will suggest the providers.
They do not have enough information about the providers.

when you call to the customer-care, (a system generated voice ask to opt 1 for "New connection", 2 for "complaints").
though you select 1, executive will pick the call and ask "tell me your issue sir" and if we tell our problem they will ask us to opt 2 and disconnect call.

Need help

Moral : Don't ever prefer these third party websites to book any product.

Hello
With reference to digital tv id [protected], we have done recharge of rs 320 on 4 february.
But today i am not able to watch tv (Message says service suspended).
I have called service center they r saying due to upgradation of my account on 14 february my a/c has been suspended. This is not my mistake as already i had done recharge after 1 february.
I want the refund of my remaining balance in my account then only i will do next recharge.
Please look into matter otherwise i will took next step of deactivating it.
Amit
[protected]
[protected].

Sir 1 march 2018 ko independent dth online booking aur online pe bhi kar diya tha kafi samay ho jane ke baad bhi installation nahi hyu ha pehle main uttarakhand mein rehta tha ab mera transfer gujarat mein ho gaya tu mujhe new address par dth install hone ha company ko mail or call kiya par koi complaint note nahi hyu sir meri booking id [protected] ha plz jalde se jalde company ke khilaf kavya ki jai aur meri dth install jalde se jalde meri new address par karya jaya meri new address hai flat no 203 rajeshwar gold view harni road behind new police station vadodara gujarat pin code 390022