[Resolved]  Aircel — GPRS / pocket internet

I m using aircel in delhimy number is[protected],
I purchased a aircel sim card on 10th of june, 2009
I recharged with rs.98 to get unlimited internet, but when i started using pocket internet, browsing/surfing was fine, but download was very poor, when i try to download a file which is more than 750kb-1mb, it doesn't downloads the full file, it gets paused, and now after 5 days the browsing is also getting poor and downloading is literally 'nill', this is pure cheating and looting by them in the name of free unlimited internet.
Was this information helpful?
No (0)
Yes (0)
Apr 7, 2017
Complaint marked as Resolved 
Feb 20, 2014
Jitanjan Sarkar's response
i want my number [protected] of Aircel to be deactivated ASAP.. the sim was misplaced few months ago and i found out today that it is being used by someone else in Kolkata.. it's my urgent request to deactivate the above number which is registered under the name of Narayan Ch. Sarkar.. Thank you..
Verified Support
Mar 07, 2017
Aircel Customer Care's response
Dear Mirja,

We regret to inform you that given details are not matching with our record. Please share the date of connection purchase so that we can assist you better.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

These automated services can get activated if you respond to promo call and messages. DND activation is the solution to this problem. Good luck
aircel pocket internet speed is very slow its no network coverage in satara city a

Aircel — Deactivate imei no

Sir,
I lost my aircel mobile can u able to track my mobile please let me know
my imei no is [protected]

Aircel — for no gprs setting via sms

sir when i send a sms for aircelgprs setting

exmp- aircelgprs NOKIA27OOC to 52346

i not resived gprs setting and no another service reply

and when i send sms to all to 121 .they sey service not avilable

SHIV PRATAP SINGH
MOB-[protected]
Would suggest you to get it sorted at the nearest Aircel store. They will fix your issues in no time.

Aircel — changing of my id proof

sir, i had purchase 2 sim no are [protected] [protected] both from ktra. but the retailer had change my id proof.i am mnit student & ihad given photo copy of mnnit admit card.retailer genrally sold sim by applying camp but nowday he didnot do so.my alternative no is [protected]

Aircel — caller tune has not yet activated. but money has been charged

computer voice called my no. [protected]. i didint confirm the activation.

money has been charged.
caller tune has not yet activated. but

money has been charged . pls give back my money and cancel caller tune.
computer voice called my no. [protected]. i didint confirm the activation.
money has been charged . pls give back my money and cancel caller tune.
I m using aircel in delhimy number is[protected]
I purchased a aircel sim card on June 2010
i recharged with Rs14 to get unlimited internet, but when i started using pocket internet, browsing/surfing was fine, but download and surching was very poor, when i try to download a file which is more than 750kb-1mb, it doesn't downloads the full file, it gets paused, and now after 5 days the browsing is also getting poor and downloading is literally 'nill', this is pure cheating and looting by them in the name of free unlimited internet
i was 2 complain on[protected] and[protected] but same problem on pocket interner surfing and surching...
not able to get gprs settings

Aircel — not able to get gprs settings

not able to get gprs settings for my mobi..
if possibl send the manual and procedure by message.. my aircel no. is [protected]..
please stop the pocket internet service in assam.it is very very very slow like a bel gari as compared to another internet provider.we are not full to take pocket internet service from aircel
Hi, I am Arnab my aircel no is [protected].I am use aircel internet with my pc.But the download speed always very slow about 2-4 kbps.pls help me my email id is [protected]@gmail.com.
There is another way. Just visit the nearest company outlet and get your settings there.
hello
i am shafeeq from allahabad uttar pradesh and i am using internet on laptop and also browse on mobile phone but there is a many problem that interner service is very bad.we can't only browse any website.
when i was take the connection then it is running very well but near about from 2 month it's not working properly.
plz try to remove this problem
allahabad phulpur uttar pradesh
thank you.
my sim card missing my number [protected]
SIR/MADAM,

I WOULD LIKE U TO KNOW THAT I AM USING AIRCEL SIM SINCE 8TH OCT 2010 AND I MADE A LOT OF ATTEMPT TO ACTIVATE GPRS BY TALKING TO CUSTOMER CARE BUT UNFORTUNATELY I AM ONLY RECEIVING THE WELCOME AND THANKYOU MESSAGE AND NO MESSAGE FOR GPRS SETTING.
I AM VERY DISAPPOINTED WITH THE SERVICE. SO PLEASE TRY MAKE OUT SOME SOLUTIONS AS SOON AS POSSIBLE.

BISWAJEET DASGUPTA
[protected]@gmail.com
[protected]

AirCell — unwanted calls from aircel

I am getting unwanted calls from various numbers of aircell ,few of them are [protected],[protected],[protected],[protected],[protected],[protected],[protect... etc I get disturbed from these calls.

Kindly look into the matter and make sure not to disturbe me any more.

With regards

Bodh Raj Sharma
[protected]
sir i m using pocket internet .with a big trust i chose aircel for its internet quality but i think i was wrong because its speed is too low and i think airtel is better than aircel sorry not better best .and i wanna give u an advise dat do somethink 4 ur internet speed otherwise aircel will be finished

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information