Aircel Complaints & Reviews

hello friends,
ia m using aircel since 3 months. i take aircel because of aircel new 98rs unlimited plan only. the speed is good but this connect again and again. i contact customer care. but customare care service is also so bad. it take lot of efforts to dial.

Dear Sir/Madam,
This is a serious complain in regard to the unreasonable interruptions of the GPRS Facility ( pocket internet 98 plan) service and subsequent disappearance of the customer care facility option. It is notified clearly that while using the internet facility, the signals get interrupted numerous times within a use able-time of ten minutes. This interruption frustrates the user and also wastes his valuable time.
When the helpline is approached, one finds that the option itself is not available. I am an intense user of the internet facility and such type of poor service hampers my very purpose o[censored]sing it.
It is a request that my complaint should be treated and put into serious considerations in the interest of the welfare of a user. Hope it shall find a solution soon.

regards,
Shashanck Awasthi
FMS Engineer
CMS Info systems Ltd.

sir i given a complaint for gprs my problem not has been resolve.on the first day i taken a aircel card i activated a gprs of 98rs pack than only 5 days it has work after that it has automatically disconected and last 4 days remaining for deactivation the service has started but so slow speed i continuesly giving a complaint for that my validity is over they tell me recharge with 98rs than u r problem will solve i ask them can i will get my balance return that i have not use service they tell me yes u will get.on 2nd month i recharge with 98rs than also same problem the speed is so slow 15 to20minutes for one page now my second month recharge of 98rs is due date is over .i ask them for return my balance of that i have not use service than they r dis connecting a call saying transfering to team leader and disconneting my 30rs balance also loss they not remind me that u r validity is over no sms no call.i have connect to net and the speed is 15 to20 minutes for one page and disconneting in middle .sir pls help me i given a compliant to blog 4times pls sir my no. is [protected] my name is siddarth rajendra kale.pls take some action they r not giving return my money i have not yet use service properly now also same they telling recharge with 98rs `then we will help u pls sir pls help me.

Dear Sir,

I took aircel connection ([protected])and activate gprs on my Nokia n-73.
I connect net on my pc with data cable. but when net connection get start it automaticaly get disconnected after every 2 to 5 minutes.

I have called So many time to customer Care but they are not satisfing me

Please Do needful

Regards
Gorav Kumar

[protected]

Sir, in the month of may i bought a life time incoming sim card of Aircel in mumbai circle i am staying in thane in hiranandani estate. During my purchase the Aircel gallery people of thane assured me that they have coverage in hiranandani estate but sir i am not recieving any signals of its network at my home.
I already have filed complaints in Aircel costomer care 6 times but nothing has been done yet.
Pls guide me what to do my Aircel no is [protected].

Sir, I not get Pocket Internet Setting from Aircel. I use Nokia 7610 supernova. Pl give me Manual Setting of Aircel Pocket Internet for Nokia 7610 Supernova.
Regards
Ajeet singh
My Contect Number [protected]

Hi,

I recharged my mobile for Rs 30 approximately by 9:30 and the retailer also got a msg stating it was successfull but my account was never credited.Hence i called up the customer care helpline and i was asked to call up retailer's helpline number and the person was very rude and even gave the transaction number but he is not ready to help me with that.He was extremely rude and i want a compensation for that and i also want the aircel provider to ask sorry to me and the retailer personally because of his employee being rude to us.

i had bought 2 aircel sims 8 th august and and gave address proof by my driving license as usual .
Sims were activated but later from 12th evening outgoing facilities have been barred from both the sims .
on callin costumer care, was asked to give address proof again and went to the retailer who talked to the pffice and clarified the situation.He was told that sims will be functional by next day evening, which were not .Now for the past 5 days both sims r not working that is outgoing has been barred and on talkion to costumer care was told to wait for 4 days .What am i supposed to do for 4days without a functional mobile ? Why cant the costumer complaints be solved faster ?

my aircel no. is [protected] and my name is feroz khan. i have a major problem o[censored]se pocket internet
the problem is when i connect to the internet on my pc by nokia 6300 modem the connection is lost in an 1 or 2 minute it has display packet data closed by network and i lost my sites or importent data.
so i would like to request to solve the problem urgently
thanking you

From the day I bought Aircel prepaid sim, I constantly receive calls form customer care regarding activating dialer/caller tones, I have told the many times that I am not interested but despite of that, again on 12th august 2009 at 13:26 I received a call from Aircel Customer Care office, for first first few seconds of that call I could not understand what they were saying because the caller was laughing and joking with someone behind, I hung up the call and again at 13:30 they called again and the caller again in a laughing and funny tone said that the call I just received was from his friend and He himself has gone to drink water and asked if I would like a caller/dialer tone, so I told him that pls stop doing this stupidity, since I have told u many times before that I am not interested, I hung up the phone again and again after like 2 seconds he called again and starting asking me where I am from and why I do not require a dialer/caller tone, I told him that It is my decision whether or not I want one or not and I told him again in a steady voice that stop calling me ones n for all and I hung up, after 2 second again I received a call from them and the caller this time starts to threaten me, He asks me where I am calling from so He can come see me ( In hindi he said "tu kahan se bol raha hai yeh bata, phir mein bataoonga tujhe") after hearing that I lost my temper and said back few words and I told him that I will put my number on DND list so he won't be able to bother again to which He laughed and some other voices coming from behind laughed too n so I hung up and call the customer care and told them to put my number on DND, which they told me will take 45 days, and I requested them to write down my complaint of the calls which I just received from them which was rude and threatening, to which they replied to go to their site and make a complaint their.I do not see any section on their site regarding making complaints therefore I am making this complaint here and I hope that concerned authorities takes the appropriate steps on this complaint.

Jasjeet Singh
[protected]

Dear sir :

{ deactivation of my number ([protected]) }

I miss R.Rekha who is having a connection with you[[protected]] would like to deactivate my num due to some personell issue's . So i would like you to do the needful as soon as possible so that would be very gratefull for me .

I got a Aircel sim card two weeks before, two days it was working fine, Third day i got the message SIM card got rejected, I called the customer care, They replied they can't do nothing on that, and suggested me to get a new SIM, I purchased another SIM Card that was working fine for two days and the third day i got the same message SIM Rejected I called the customer care they do not give the proper response,

The Two sim card no are

[protected]
[protected]

my no. is [protected]. i have sony ericsson phone with 3g. no. of complaints

1.all though i send mssg 4 activation of gprs n also its setting i never got the setting
2.i called costomer care so many times but got to talk customer care executive only on the third day
3.talking to customer care didn't help in any way, instead they started inquiring about me n cut off the line.
4.other services such as services like info, entertainment services on sim never worked.
5. call cost is comparatively a lot higher than other company's sim beside it being the worst telecom company i've ever come across
6.they do not provide gprs setting service even in the net.
to conclude this company sucks right down to earth's core. screw all its customer care executive. thanks

My aircel sim validity was upto 11th aug, o9.I had the information that with Rs. 99 we can get a lifetime validity.So I went it to the nearest shop which claimed to know no information ragarding it but took Rs 99 and a transaction confirming message came to my mobile.But noe I am getting no validity as their is some change in plan with money being Rs.91 for lifrtime validity.But in the whole process I am getting no balance and no validity.My point is if there was no plan as such then why the company accepted the money and gave me a transaction message.They should compensate for it or give me the balance.They just can't take the whole of money

Dear Sir/Madam,
I have taken a SIM Of AIRCEL Mob No [protected] and submitted residential proof, but after some days it has been stopped my out going calls without pre information. I have to suffer due to its blunder. I have resubmitted doc. & waited 1 week but my out goings have not started. Lastly I complained Costumer Care .Comp. No is[protected] time- 09Aug 2009 14:08. Now it is telling that you have to wait till 15th.
Please help me in this regards by taking suitable action.
Regards
BIPIN JHA

i m user of Aircel GPRS, but it's not working properly. it connected but automatic disconnected within 2 minute. i m facing very much problem with this connection. customer care also not supporting me, they told that it will be improve within 24 hours, whenever i told. but it is not improved for last one month. sometimes they don't rcvd call also...


anybody can help me???

I have purchased an AIRCEL sim card for basically using it for surfing internet on computer through GPRS. It was told to me several times by Aircel customer support representatives that I will get a surfing speed of at least 20 to 30 Kbps. But I am sorry to say that I am getting a very slow surfing speed (not even 2Kbps) & is intermittent too. Despite of repeated complaints to Aircel customer care, no action has been taken to improve internet surfing speed. It is hopeless to surf internet with Aircel. I use to keep on refreshing web pages again & again wasting my valuable time. It seems that Aircel is making fool of customers in the name of internet services.