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Aircel

[Resolved]  Aircel SIM Card — activate my simcard

Address:Hyderabad, Andhra Pradesh

dear sir,
i am saba today only i brought sim but my i have to activate sim my sim number is[protected] mobile number [protected]. so please activate my sim...........
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Complaint marked as Resolved 
Verified Support
Sep 29, 2015
Aircel Customer Care's response Hello Anudeep29,

We would like to inform you that we have reviewed your account and found that there is data usage on your account without any pocket internet pack active on your account and hence you was charged as per the base tariff at 10p/10kb.

Regards,
Aircel Team
Verified Support
Sep 28, 2016
Aircel Customer Care's response Dear Customer(aitihya saha),

We would like to inform you that Aircel number [protected] has been activated only televerification is Pending. We Request you to call 59059 and recharge FRC.

Thanks and Regards
Aircel Social Media Team
Verified Support
Oct 21, 2016
Aircel Customer Care's response Dear Keshrishubham,

We request you to please share your account details like last recharge amount date or recharge mode for security purpose so that we can take a needful action at earliest.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 04, 2016
Aircel Customer Care's response Dear k.muthurasu,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for sim change process.

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 07, 2016
Aircel Customer Care's response Dear Siddashraf,

As per our system check your number has already been activated. We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Jan 25, 2017
Aircel Customer Care's response Dear Ghosh Tanuja,

We would like to inform you that your number is active from our end. We request you to please visit your nearest Aircel store along with handset and valid ID proof for better assistance in this regard.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
May 09, 2017
Aircel Customer Care's response Dear Durgesh Shishodia,

We hope that our team got in touch with you and your concern has been resolved.

Thanks and Regards,
Aircel Social Media Team
Verified Support
May 24, 2017
Aircel Customer Care's response Dear Customer(Dilsaddy),

We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your request:

Sim number:
Alternate number:

Warm Regards,
Aircel Social Media Team
Complaint comments 
217 Comments

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Comments

complete call history

I want the complete call history details of my aircel prepaid no [protected] please mail the call details for the past two months to my email id: [protected]@gmail. com.
Reply
sir i took an aircel sim on 4th of this month still the sim has not been activated please look into the issue sim no [protected]
Reply

EVERY TIME MY BALANCE DEDUCTED WITHOUT ANY REASON

I AM NEW AIRCEL PREPAID USER FROM JUNE 2013. EVERY TIME MY PREPAID BALANCE BECOME ZERO. I AM GETTING FRUSTRATE WITH THIS SERVICE. CC EXECUTIVE DON'T HAVE TIME TO PICK UP CALL. MY MOBILE NO. IS [protected].
Reply

regarding mobile lost.

dear sir i have lost my mobile so kindly block my mobile number as soon as possible this is my number [protected]
Reply

bill amount

i need my November month bill statement
Reply

net work & internet problem

I am regretfully sorry to inform you you net is very slowly at kasba, kolkata.We are 80 persons our company
Reply

Activate my new aircel sim

Sir plz activate my new aircel sim [protected] ok
Reply
Dear Customer(Sudhir1980),

We'd like to inform you that we have not found any such deduction on your Aircel number in last one month.

Warm Regards,
Aircel Social Media Team
Reply
Dear Customer(jangid amit kumar),

We apologize for the inconvenience caused. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply
Dear Customer(ka6thikn),

We regret that we won't be able to help you in this regard. Bill statement can be arranged only for the duration within 45 days from the bill payment date.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in
Reply
Dear Raju Bhowmik,

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply
Dear Customer (jangid amit kumar),

We've checked and found that your shared Aircel number has already been disconnected. We request you to share your concern Aircel number in order to assist you better.

Warm Regards,
Aircel Social Media Team
Reply

Rs.60/- wrong recharged

sir my moblie No. [protected] i recharged Rs.60/- but wrongly recharged in [protected] this number is INACTIVE please send my balance to this number [protected]. Thank you sir.
Reply

Balance Deduction details required

I am really disappointed your IVR service. Last 5 days I am try ing your customer care no. But, Your customer service officers are too busy.. Please provide Rs. 90/- rupees deduction details ASAP Mob: [protected] Name: Prabhu M
Reply
Dear anilbond,

We would like to inform you that outstation calling status is negative hence number is not activate. Kindly inform customer to visit the place where he purchased the sim.

Warm Regards,
Aircel Social Media Team
Reply
Dear vangari jagadeesh,

We would suggest you to check with your respective bank for the same.

Warm Regards,
Aircel Social Media Team
Reply
Dear sir my name is omer my one month I not use my sim card now I want to use my sim care but network is not there my mobile number [protected] plz activate my sim care thnq
Reply
My name is Rajshree Aher. My aircel number is [protected]. My num was off for more than 3months but now I have to reactivate again
Reply
I bought my new Aircel sim exactly before a week ago.
But my sim is not activated yet
My new number is [protected]
Plzz suggest me on my email I'd
Vivekrockzz959.[protected]@gmail.com
Plzz get it done fast and I can rate u for 5 stars
Reply
Dear Mohd Omer Ali,

We would like to inform you that as checked we have found your Aircel no.[protected] has been disconnected due to zero monthly usage. Please visit at your nearest Aircel store with the following documents in this regard.

POI (Proof of identity)
POA (Proof of address)

Warm Regards,
Aircel Social Media Team
Reply

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