| Address: Chennai, Tamil Nadu |
My subscriber # is[protected]. I have not registered with DNC with purpose because I do get valuable info and details about offers on merchandise, etc. None of these third party callers do call or send SMS before 10 AM and after 8 PM. However, my service provider Aircel, is the only person who make over 4 automated calls in a day. Their marketing calls on dialer tones and others do start ringing from 8 AM at times 7.30 AM in the morning. Which really disturbs. Also, their calls do not come from unsolicated numbers. At times it shows international number (which is o[censored]AE or so), assuming this to be an important call; when I answer, it turns out to be a marketing call.
I have many times raised complaints and requests to Aircel to stop dialing the marketing calls from Aircel alone (as non-Aircel marketing calls are very less around 2 calls a week or so). But they say DNC cannot be activated ONLY for Aircel marketing calls. Hence they continue to disturb my peace.
If their marketing calls are made from one specific number, I could avoid those calls but everytime the numbers vary.
There would be many like me, who are completely disturbed due to this nuisance from Aircel.
How do we block the calls from Aircel alone or make them call ONLY from one number.
Aug 13, 2020
Complaint marked as Resolved
Aircel — erroneously debited
GOOD EVENINGMy self M Manjunath i have recharged for Rs 150/- in the month of May 12, just i used for 3-4 days after that nearly 90-100 Rs deducted from my account but then i could not able to complaint due to unavoidable circumstances. again once i recharged 68 Rs from online after 2-3 days then deducted from my account, immediately i made a call to your call center. Your representative said that additional features are founded in my account so that amount could be deducted against its features. Once again i recharged Rs 68 after 3 days i am facing the same problems. I could not understood why your company is erroneously debited from my account. Please consider the case and refund the amount at the earliest please. if any additional features are found in my account i kindly request you to cancel all the features please. My mobile No is [protected]
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Kindly see the tracking mail which is self explanatory ;
my new connection [protected]
javid zargar <[protected]@gmail.com> 1 June 2013 14:06
To: 1909.[protected]@aircel.co.in
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Dear Sir,
I my self javid ahmad zargar working in the JK BANK at Corporate
Heardquaters request you to activate the above mentioned
no.immediately as i badly need it for some asignments in the bank.
Pertinent to mention here is that i purchase it a day before with the
promise that it will be activated on first i-e today.
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JAVID AHMAD ZARGAR
Associate Executive
[protected]
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javid zargar <[protected]@gmail.com> 4 June 2013 10:14
To: "1909.jk" <1909.[protected]@aircel.co.in>
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REMINDER-1
Dear sir needful has not been done yet although 5 days has been passed
when i handed over the documents to your employee Gowher from Raj
bagh, Srinagar who used to handle the job of aircel to our corporate
office, dalgate, srinagar(jk bank).
Hope the connection would be activated to day.
Javid Ahmad Zargar
Associate Executive
jk bank limited.
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JAVID AHMAD ZARGAR
ELLAHI BAGH SRINAGAR
KASHMIR190020
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javid zargar <[protected]@gmail.com> 20 June 2013 12:06
To: "1909.jk" <1909.[protected]@aircel.co.in>
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Dear Sir,
Since the no. was activated on 8th but deactivated on 11 with the
mesage that the credit limit exceeds...when reported at Bhagat
Barzulla Office they assured me that since some services has been
activated by default so the no. will be restored soon.
But needful was not done yet and if your office will send me the bill
for the services which i have not used i will lodge comsumer compliant
definitely.
Javid Ahmad Zargar
LLB(HON)
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Quick Reply
To: "1909.jk" <1909.[protected]@aircel.co.in>
Since the airsel authority deactivated my services after few days and now compelling me to deposit the bill which were by default created in my no. which i am not depositinf as i have not used their services, since then they are harresing me of dire consequience in the court if the bill is not depoited.
JAVID AHMAD ZARGAR