[Resolved] Airtel — deduction of 99 inr by zong

javidzargar

from srinagar, Jammu and Kashmir

Address:

Srinagar, Jammu and Kashmir

on 7th of this month i sent message to datting service flirt.com whose no was 54999321 i sucessfully receive back the message with that ZONG has billed 99inr to my mobile and the transaction code is XWSEQ8 but i did not receive another message for confirmation with the result i am not able to use the datting service flirt.com for 7 days for which i have applied and paid 99inr then i consult the datting service they write me that the service provider has bloked the messages due to which i have not received another message for confirmation i therefore request u to look into the matter and inform me where are my 99inr.

my mobile no is [protected]
javid ahmad zargar
gousia colony ellahibagh srinagar

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Muhammad Ayub Khan

Zong's SIMs — Unathorised sim on name of subsriber

i have only 3 sims[protected],[protected] &[protected] but as per your record 7 sims are on my name. please delete other 4 sims from mu name

javidzargar

from srinagar, Jammu and Kashmir

That is not enough, i just want my mony back to my account of no. [protected] or otherwise i and my 50odd sims of my relatives will be complled to surrender and go to any other co.

Hope for an early refund of money.
javid ahmad zargar

javidzargar

from srinagar, Jammu and Kashmir

Thanks a lot, today the matter was resolved by reverting the sum to my account, meaning that the co. really care for its customers.

THANKS AIRTEL AUTHORITIES/CONSUMER FORM.
JAVID AHMAD