Airtel Complaints & Reviews

sir,
previously is was a vodafone customer due to range problem i had ported my no. to airtel but the tariff which i was committed before MNP i.e. local to any no.10 paise/min and std 50paise/min was not given to me by the company and my roaming service which is free of cost is also not working

my no.[protected]

Dear Sir , I am an Airtel (Andhra Pradesh)Customer from 8 Years Onwards with the mobile number [protected]. sir this is the third time i have submitted my document to Uninor mobile company get port Out from airtel My present UPC code is AA844432. which is under Process, before this twice My Application got rejected by airtel Mentioning that I have got retained by the retention team. sir If I have got retained then where is proof that I have submitted any UPC cancellation for Or had send any sms for UPC cancellation.

I have never told them that I ll get retain. They are Intentionally retaining My which absolutely fraud, cheating with customer.

and even I am getting Number of calls from the retention team Not less than 20 Call for every Port Request.

For this time I have already send a mail to the Appellate Officer, Nodal Officer of airtel complaining the same and for this time I have kept TRAI and UNINOR in LOOP to be as witness.

After Lodging the complaint in written I am still getting the retention calls from airtel .

I am afraid that may they again reject my applipcation.

Please Sir, do Me the Favor I am Helpless Help me and take me out from Airtel

Thanking You Sir,

Regards
Praveen vyas.

I have added setmax, captainTV and Vasanth TV to my existing package. Iam able to watch setmax, but the other two channels are still blocked, with the message that it is not yet subscribed.
I have paid thro on-line service, thro my log in ID provided by airel digital TV.
I have tired to call customer service but i find no response. the service is very poor.
My customer id no. is [protected] and my mobile no. is [protected].
Also i want to chnge my registered mobile number.

I had applied for Airtel Broadband connection (Plan 2 mbps) on 30th March 2011 paid Rs. 1299+50 to the sale guys. Before applying for it I three time inquire from the executives the clearly tell me whether they can provide me the connection in the area i.e. Electronic City Bangalore. They said there is no issues as the on the same building there is Airtel Broadband connection. I repeatedly asked about how much time they will take to get this done, if it is take 15 days Its fine but make sure the day you are committing I expect to get it done that day only. Airtel sales guys that are Anand Reddy (91-[protected]) and Shivram Nayak (91-[protected]) had committed to get it done by 2 April 2011.

On 2 April 2011 I call them up whether they will come today or not they said they will come at 12 be at home.
I waited for the whole day and evening when I call them up Shivram nayak said today is Cricket World Cup final so we are not coming. They committed to get it done on Tuesday 5 April, 2011 at any cost.
Tuesday I waited and wasted the whole again. Nobody comes are nobody called me up and when I called them nobody took the call neither Shivram nayak nor Anand reddy.
Next day I called them up and logged a complaint with the customer care to refund the money if you people are unable to give it.
Between this I called up several time and talked to different guys like Viru Boss of Anand.
Madhu the Escalation manager. They asked me to wait for two more day it will definitely done by 11th April 2011 there is some technical issue. 11th April 2011 evening they called me up asked for wait for three more day. I waited, 14th April 2011 they said we will get it done by today evening.
I am still waiting. If they fail to do it today that I know they will. I don’t have faith on them.
I know they will refund the money and it will take one more month and couse me lot off mental pain wastage of time.


But I want teach them lesson as did for TATA Chroma by winning the case against them in consumer court for the mental harassment they caused to me.
Until then I keep writing on every possible blog the keep people informing the pathetic services they provide.
And not to go for Airtel.

Raj
Mob: 91-[protected]

Dear Sir,

Continually follow up from airtel on 121 & 198 for signal / network break down ([protected] & [protected]) in home was not resolved till date. Several complain on 121 & 198 was mention put not resolved till date . kindly do appropriate action.

Deepesh Khandelwal.
[protected] & [protected]

VAS of Airtel (Airtel Harami Sardard)
My mobile No. [protected] is automatically activated for Six Value added Service e.g.Freindz Chat, Job Alert, Hindi Love, Cricket Score and Missed Call Alert for which company deducts different amount as per their tariff. I had requested to unsubscribed through SMS as "‘Stop’ to 121" which listed all VAS and to un-subscribing I had followed all step but these VAS e.g.Job Alert, Hindi Love and Cricket Score are still active.
When i called to customer care executive they did not responding properly.
The web site of company is not providing appropriate information / numbers to discontinue the VAS of Job Alert, Hindi Love and Cricket Score.
The majour cheating is that except Missed Call alert I had not applied or subscribed rest five services and now continued cheating is that the service is not discontinuing.
Can any person help to remove captioned VAS (Airtel Harami Sardard)

Dear Sir,

I have paid for the installation of Airtel Digital TV on 1st April, 11 and fulfilll all the conditions for the installation purpose. Till now no information from their side for the installation appointment, nor their customer care numbers are working properly and no response from their customer care even after long try to follow up their customer care from my side on email as well as on telephone. They have just taken my money and not provided the product.

Dheeraj Malani
ID - [protected]

My Airtel number is [protected]. The Airtel Signal strength is very weak inside my company.

Company Name: Tata Consultancy Services Ltd.
Area : Subash Nagar, Pokhran Raod No.2 , Thane West

Please resolve this ASAP.

Hi,

First of all I urge people not to opt an airtel for your dth and just don't take even if given for free as part of some promotional offer and later you may repent for the service.don't rely on this company for dth at all based on other vertical services provided by airtel

I have logged a service request(req no: 6710747) for relocating my airtel dth in Bangalore intracity(from pin:560076 to 560048) on 7th of April and I have been assured by the customer reps that whole process will be done in maximum of 72 hours and rs 300 will be deducted from my account for uninstall and reinstall.From the day 2 onwards I have been calling the customer care on daily basis(both tolled and toll free)to send an engineer and end up in vain.The worst part over here is 9 out of 10 times customer care folks disconnect the call before listening the concern from user.

Till date no one has attended my request and I shifted my residence on April 9 and the antenna is still residing at the roof of my old residence.


The good thing is I have taken the new cable connection from other service provider and I no more require Airtel dth.Please cancel my connection and refund the necessary amount.

customer id: [protected] Mob: [protected]

Regards
Ravi Ravilla

you activated a service on my no [protected] . Why are you activate any service my no. Without my permision so deactivate service return my balance

I have bought a Nokia C3 from "The Mobile Stor",LB Nagar Zone.
When i bought they have activated the internet pack for 6 months(Every month 2GB) on My airtel no [protected].
But it came only for 4 months .when i call to custermar care they have not giving any proper answer for 20 days...So kindly help on this issue.

Bought an Airtel World Calling card from Chennai airport on 13th March 2011.
Batch number is 985180530000985180530014.

This Card didn’t work when I tried the Access number in USA. The MCI network updated that the PIN is invalid.

Left no other Customer care number, this card is a open cheat.

Assalamwalaikum,
Dear sir,in my family we are user of Airtel DTH n Have great respect toward Airtel but the problem is that we are not able to watch PeaceTV channel on our respective DTH. we are the great admirer of PeaceTV as wel as Airtel Digital TV, we don't want to loose anyone of them by switching anyother DTH/Cable or Channel. Sir we are not intrested in your 100+ useless channels for us but in PeaceTV.
So it is my hearties request to you please provide us Peace TV on my DTH. we will be thankful a lot.....


from
A loyal user of Airtel DTH

Hi,
I am a customer of airtel digital tv for the past 18 months. But the service provided by airtel digital tv team is pathetic.

The service gets stopped very frequently
(every alternate day)by showing error message SM2 and all channel gets blocked. Once service is blocked you need to run after customer care and call them repeatedly for hours and hours then they may listen to your problem and will provide a general answer to keep the STB open for 30 minutes and nothing happends even after 4-5 hours. After chasing them for minimum 10 times, they will enable your service for few hours and again services gets stopped.

There is no solution provided by airtel team dispite several complaints.

Dear consumer employee,
i want to know some details about mobile network tower locations in residential area.

In my village there is a two network towers near to my house.(may be around 100 meters.i am not sure).
i want to know the acceptable distance of network tower from public houses/residential area.
can you reply me on my mail ID: [protected]@gmail.com
i have attached a photo of network tower which...

I pankaj jha applyed for my pf withdraw 6 months back but still no any conformation by empolyer
Pankaj jha
[protected]
E Code 26199

from 6-30pm 12/4/2011 on the screen i see problem in installation error code sm2 contact ccno[protected]

icontacted but recorded messages about channels an my balance getting les sand less which is also mentionedbut the costomercare executive is not connected each time i ring up isent email also autogenerated reply which is of no use they pester me on mobile about filmsand cricket matches but when we want
to contact we dont know where to go.and whom to contact can any one tell me what i should do

My airtel dth account number is [protected] i had registered for new channels on 1 april 2011 till date no action has been taken . Evey time i call them they ask me to wait for 3 days and again i call them they ask to wait another 3 days . I never knew that airtel would behave so unprofessionally i also work in a bpo field when we do these types of mistake we are terminated how come they do not it to these customer service executive and till date no action has be done and even if i call them now they just pick up the call and no one answers and after 3 minutes they disconnect the call . What service is this since we are indian these multinational companies take us all customer for a ride and when they want you first time they are ready to fall on your knees to buy their product . I never even dreamed Airtel would be company of this pathetic standard i used to defend you guys but i shall not, Truly a pathetic and terrible experience.

Regards

John

Respected Sir,

I am surfing internet,during the surfing i got message that your last call charge is 99 Rs.When I called customer care they told me that you have purchase a game so the charges apply to you.
But fact i come to know about game when i called customer care.I did not access any service message.Even this service message details also i known when i called customer care..
This 99 Rs. deducted worngly...I go my log details in my mobile for clarification but there in coming message of airtel is true but after that there is no packet data assess.than how they deducted my valuable money .
Please DO something for that.
My Airtel number is [protected].
Hope for positive reply..

Thanking you..
Pratik Solanki([protected]).

Hi,
I have been using Airtel for the last 3 years and recently applied for MPN, first time my porting got rejected because of outstanding amount. This time my bill amount was Rs. 404 I paid Rs. 950 and applied for MPN again. I got a message from 1901 saying, poring rejected due to outstanding payment.

I was shocked to see this, I'm stuck with airtel now. Can somebody guide me on how to register a case with consumer court?

Regards,
Shashi