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Airtel Complaints & Reviews

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Updated: May 20, 2026
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H
hafizshoebnawaz
from Hyderabad, Telangana
Apr 24, 2011
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Address: Hyderabad, Andhra Pradesh

I have been charged unwanted packages from Airtel, which i have never subscribed, every now and then airtel charges for some or the other things and deduct the balance from my postpaid account. This practice from airtel is been done from 6 to 8 months, we cannot keep an account of single paisa what we recharge. it is their responsibility to safe guard our money.
I need airtel to please look in to this matter at an earliest. If not then there is a service called as mobile portability, which needs to be acting for lot of airtel customers

contact me on [protected]@wasanc.com
Aug 13, 2020
Complaint marked as Resolved 
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    G
    gvdhotre
    from Ahmedabad, Gujarat
    Apr 23, 2011
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    Address: Belgaum, Karnataka

    Hello,
    I never seen such cheating from airtel. Yesterday (23rd Apr 2011) on 8.37pm when I was on online using my mobile network (moblie No:[protected]), suddenly airtel radio service activated massage appears and Rs.20/- is deducated from my account.
    Suddenly I surprice that I cannot enter or contact any services how it activate. I tried to contact to customer care using numbers 121 & 198 but they never receive the call. Later I contact (contact number 635) using my demo service sim via (M:[protected]) to airtel representative they said that you yourself activated the service. (answered ticket nos: 75820650, 75821097, 75821246,75822057,[protected] ” How worst saying like this?"
    I say if you have to make money please leave your wife, mother & siters to prostitution give to customers to enjoy and earn money. Don't do like this.
    Really If I activated this service myself come and [censored] my wife & sisters.
    Your representatvie make me cheating more than three times like this activating tirupati live service, astrology pack & now airtel radio pack.
    What’s results doing like this?
    If your representative are like to conatact me please contact bellow address.

    Gopinath V Dhotre.
    Post: Yadwad-591136
    Taluk : Gokak Dist: Belgaum
    State: Karanataka.
    E-mail: [protected]@gmail.com
    Mobile No: [protected], [protected].
    Aug 13, 2020
    Complaint marked as Resolved 
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      R
      Ramesh chander sharma
      from Delhi, Delhi
      Apr 23, 2011
      Resolved
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      Resolved

      Address: South Delhi, Delhi

      Dear sir,
      my costomer i.d. no-[protected] ka set up box 15 april se faulty hai.costomer request no-7001553,15/04/2011,20/04/2011,cost req no-7187597,20/04/2011,cost req no-7221654,21/04/2011,22/04/2011,cost ref no-7187597,22/04/2011,cost req no-7298034,23/04/2011, uproqt lot of complaint karne ke bad date-22/04/2011 ki sham ko box lagaya aur kaha ki gaurantee men hai 100 rupee visit charge de do.hamne 100 rupaye de diye.aaj hamko bataya gaya hai ki aapka box gaurantee men nahi hai.jabki men 9-10 din se safar kar raha hun.mera box teen bar change ho chuka hai.ek bar mere 500 rupaye ihonne kat liye.kirpaya mery samsya ka sheeghra samadhan karane ka kasht karen.mera box abhi gaurantee men hai.
      Thanks.
      Ramesh chander sharma
      m-[protected],[protected]
      [protected]@rediffmail.com
      Aug 13, 2020
      Complaint marked as Resolved 

      Airtel Digital T. V — When we on the set up box button sometimes colors of TV gone out

      Dear Sir,
      I have purchased Digital TV airtel in month JULY 2009 , my ID is [protected] ,
      My Problem is when we one the set up box On some times TV Colors gone out .
      B/w picture comes that time in TV .

      Pl give us soluion for the same .
      AIRTEL have such type of problem , It is very embrassing .

      Regards
      Monika Singh
      Ph no. [protected]

      Airtel Digital T. V — Misuse of personal details

      Dear All,

      I, Karun Bansal had taken a digital t.v connection from Airtel on my name around a year ago.

      After some time i got to know that there is one more connection in Airtel's record in my name which i never availed.

      I am receiving calls from various numbers to recharge that fake connection which actually is not with me.

      I have spoken to their call center several times and lodged my complaints for the same but AIRTEL people are harassing me. I receive at least 4 to 5 calls everyday even my number is registered in DND.

      I request you to resolve this issue else i have to go into consumer court.

      I do not want to take even a single call or sms for that fake connection.

      My actual I.D is - [protected]

      Fake I.D is - [protected]- even i have recharged this fake connection due to their unwanted calls for recharge the same.

      Regards

      Karun Bansal
      Dear sir,

      sirf ek din ke liye t.v. open kiya gaya hai. men 24 april ko ratri 1.00 am per jab agra se ghar return aaya to mene t.v. open karke dekha sabhi channel aa rahe the.lekin 2nd day fir close ho gaye.ab error code-14 aa raha hai aur koi bhi channel nahin aa raha hai.

      my request to you that my problem solved as soon as possible.

      Thanks.
      Ramesh chandra sharma
      m-[protected], [protected]
      Dear sir,

      dated 15/04/2011 se abhi tak ek chhoti si samsya ka samadhan nahin ho saka hai.jab in logon se bat karte hai ki agar hamari samsya ka samadhan nahin hota hai to ham consumer court jayenge to inka jawab hota hai ki aap jaiye. isseyah ispasht hota hai ki inhan bilkul bhi kisi ka dar nahin hai. kal mere dwara communication minister ko complaint kiya gaya to call itne aa gaye ki men sunte-2 pareshan ho gaya. lekin abhi tak koi bhi enggineer fault sahi karne nahin aaya. please my problem solved as soon as possible.
      Thanks.
      Ramesh chandra sharma
      m-[protected], [protected]
      Dear sir,

      mujhe ashcharya ho raha hai ki aapke foram men kai bar complaint karne ke bad bhi solution nahin huya to ab aam aadmi kahan jay.men is matter men 15/04/2011 se safar kar raha hun aapka har jawab possitive aaya per huya kuchh nahin.mere pass do din pahle ek engg ka call aaya ki kal shubah aapka t, v, theek ho jayega aap 350 rs cash de dena hum aapke yah paise aapke account men recharge karwa dege mene kaha tab to de dege lekin abhi tak koi nahi aaya.mery is samsya ka sheeghra samadhan karane ka kasht karen.
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        P
        pradeep singh
        from Delhi, Delhi
        Apr 23, 2011
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        Address: North Delhi, Delhi

        sir
        i have purchase a mobile(Nokia C3) with sim card to airtel form nokia hotspot after some time my phone have disconected and airtel company has telling me that i have no received you id proof and i have two time deposit my id proof to hotspot but my mobile has been not proper working. When i am telling them then ask me i have deposite your id proof and i don't know about this and telling me that you contect the airtel office but airtel employe is not receiving my id proof and telling me that where are you take from number you deposit them.
        Aug 13, 2020
        Complaint marked as Resolved 
        it depends on the area ur...and the service they r providing there..better to give in cities...care centres...
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          S
          shikharpuri
          from Noida, Uttar Pradesh
          Apr 23, 2011
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          Address: Gautam Buddha Nagar, Uttar Pradesh

          I have been forced to pay Rs 250/ month for some website builder plan. I have repeatedly registered complaint's to airtel [Complaint nos 45422138 , 44343836]. but they always give me these nos and says that in next month 's bill the amount will be adjusted. For the last 3 months they haven't given back my money.

          My biill no for last 3 months are
          jan feb[protected]
          feb mar[protected]
          mar apr-[protected]
          The connection is on the name of Dolly puri.

          Looking forward for some action.
          Yours Truly
          Shikhar puri
          wewqeqw

          qwe

          qwe
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            P
            prs_202
            from Mumbai, Maharashtra
            Apr 23, 2011
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            Address: Haridwar, Uttarakhand

            I employee of Airtel ( Ms. Bhavaya) via mobile no-[protected] regualry calling me and my family,friends and doing misbehave for some payment.
            This payment i came to know is of Mr P.A Dhuri
            The lady is also using my personal call details without my information and doing calls to all my family, friends and doing mental harassement and using abusive language, and doing misbehave
            This is against all law and i want to sue this lady is court
            Aug 13, 2020
            Complaint marked as Resolved 
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              prs_202
              from Mumbai, Maharashtra
              Apr 23, 2011
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              Address: Haridwar, Uttarakhand

              Airtel employees Ms. Bhavaya is using my personal call details and threatning my family and friends via phone no-[protected] regularly for payment of bill of Mr. P.A. Dhuri.
              We are not having any connection with the said person but airtel is misusing my personal call details and metally doing torcher of my family and friends.
              This is a mal practice and against all law using any personal details of my mobile no without my permission
              Action required on very urgent basis and i claim Rs 10 Lacs from airtel for this misconduct and indiscipline of airtel employees
              Aug 13, 2020
              Complaint marked as Resolved 
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                Dr suresh gupta
                from Chandigarh, Chandigarh
                Apr 23, 2011
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                Resolved

                Address: Nawanshahr, Punjab

                Booked one Airtel HD DTH from Msr Shri Krishna Electronics, Chandigarh Road Nawanshahr, an exclusive LG showroom on 9th April 2011 promised to install on 10/4.
                Installed an airtel HD set top box with a Dish tv antenna on 11/4 and got the payment. I found the stb and remote scratched and when i asked the company owner he made a lot of lies to convince us. Not convinced as the stb was not regitered in my wife Dr Seema gupta's name even after 10 days, i enquired from the Airtel customer care and was surprised to know that the set top box was already registered with the company on 5/10/2010. when i told about the same to the shopkeeper and requested him to install a new stb as well as airtel antenna, he changed the antenna but refused to change the stb and instead kept the old box with him. He misbehaved, abused and threatened me and also didnot return the money paid by me. Know i have an airtel antenna installed at my home without the set top box for the full payment of Rs 2500. He has not only cheated me but also the LG company by dealing in airtel DTH despite being an exclusive showroom of LG. I have also been forced to change my decision of buying the LG products in future just due to misbehave and cheating of this dealer of LG thereby causing the LG company also the loss.
                Aug 13, 2020
                Complaint marked as Resolved 
                I will also like to bring the same to the notice of LG company.
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                  K
                  ksrbaskaran
                  from Delhi, Delhi
                  Apr 22, 2011
                  Resolved
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                  Resolved

                  Address: Kanchipuram, Tamil Nadu

                  I am Baskaran from Kanchipuram and my mobile number is[protected]. I applied MNP from Aircel to Airtel on 28th March '11. Despite of somany compliants made to Customer care of Aircel as well as Airtel, still, there is no response either from Aircel or from Airtel. Kindly take immediate action against them on this issue.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Customer,

                  We regret the inconveniece caused. Your complain listed 22 April 2011 has been noted. However the details provided by you for the mentioned Aircel number donot match our records. May we request you to share the registered name and contact details for the mentioned Aircel number at [protected]@aircel.co.in so that we can take your issue further and resolve it to your satisfaction at the earliest.

                  Regards
                  Aircel Customer Service Team

                  Airtel — Airtel not relieving service for my number ( mnp )

                  I am not satisfied with airtel service, so I wanted to change service provider for my number under mnp facility. I requested for port number from airtel on 13 june 2010 and I got that and same day I applied in tata. I happened around 11 days back and it should take max of 7 days, when I am calling to airtel customer care they are not responding correctly and not releaving my number form airtel service.

                  Thanx,
                  Jay Ram
                  [protected]
                  Hello Sir,
                  i am abdul rasheed from trichy and my mobile no is [protected]. i want change my no from aircel to airtel.so i applied for mobile portability.so the airtel showroom members give one MNP WIM pack sim to me.but it is not working.i was applied more than two times but it didnt change from aircel to airtel.so i ask to airtel ccare they told me first you relief from aircel, then the airtel easily accepted.

                  so i went to aircel showroom many times they always say, some storeys...

                  so please immediately relief me from aircel network.

                  NOTES:
                  ACTUALLY MY FAMILY MEMBERS ARE USING AIRCEL NETWORK SIR.
                  this is my friend no & this is fancy no.so i change this airtel to aircel.but now he want his no at the same airtel no.the id proofs are same.id proofs are not problem...so please i want to change my no from aircel to airtel ...immediately relief my no from aircel network sir

                  PLEASE SEND POSSIBLE ANSWERS TO MY MAIL ID: [protected]@gmail.com

                  THANKING YOU,
                  BEST REGARDS,
                  M.ABDUL RASHEED.
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                    V
                    vikasagar
                    from Hyderabad, Telangana
                    Apr 22, 2011
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                    Address: Andhra Pradesh

                    i have not used airtel live facility
                    i have deactivated airtel live after a deduction of 40/- balance

                    to my astronishment again the balance got deducted after the deactivation of service and the responce is same.

                    after deactivation of the service also they are charging. please check

                    my mobile no [protected]

                    Airtel Live — regarding download

                    your have charged Rs.5/- for down loading song on Mobile No.[protected] but not acitvate yet so far.

                    let me know complete procedure for down loading the song recording.
                    yours

                    Om parkash
                    Dear Sir,
                    My Mobile No is [protected]. In Airtel Live During DownLoading Time(Picture, sons, Games, etc...), Error Messages only iam Received...

                    Airtel Live — Airtel Live Games Download Balance Deduction

                    Date: 11/2/11 From: [protected]

                    Dear Sir/Mam

                    This is to inform you that Airtel is deducting balance from my prepaid account for its unused Airtel Live Games Download.

                    1. On 10/2/11 I received two messages from Airtel saying that I have been charged RS.99 for downloading game from Airtel Live, which I have never used.

                    2. From my prepaid account a total sum of Rs.198 was deducted. I complained on 121 about this. The customer care executive admitted that this was done from their part and refunded the whole amount.

                    3. Again on 10/2/11 I received similar message and Rs.99 were deducted from my prepaid account.

                    4. I complained for this at 121 but now they people said they cant refund anymore and they cant even stop Airtel Live services from my blackberry 8520 handset.

                    5. Today on 11/2/11 I again received a similar message of game downloading and another Rs.99 are deducted from my account.

                    Is this the way that Airtel is supposed to deliver its services.

                    I am feeling hopeless, kindly assist me gaining proper services.

                    Also explain if Airtel cant take care of its customers, should I move to another service provider.

                    With regards
                    Dr.Ankur Khokhar
                    [protected]
                    dr.ankur.[protected]@gmail.com
                    This is to inform you that Airtel is deducting balance from my prepaid account for its unused Airtel Live Games Download.

                    1. On 10/2/11 I received two messages from Airtel saying that I have been charged RS.99 for downloading game from Airtel Live, which I have never used.

                    2. From my prepaid account a total sum of Rs.198 was deducted. I complained on 121 about this. The customer care executive admitted that this was done from their part and refunded the whole amount.
                    thanks & regards,
                    ashok shilotre
                    [protected]
                    Dear Sir, My mobile number is <[protected]>.
                    I am receiving message from airtel <AD 54321>
                    Message displayed that<"Thanks for using 1 Subscription service from Airtel. You have been charged Re 1. ">
                    and I'm receiving this message since 18 March 2011 till 1 April.
                    I have already complaint on 198 but no response and they sent " Request Reference number" and the are not taking any action..
                    I've lost 7 to 10 rs between these days..
                    My Complaint number 198 is also blocked by customer support executive.
                    when I type < LAST> and send it to 121 then it also reply with last 5 Deduction but customer care executive says that no Balance deduction has made by us.

                    Please take action as early as possible against Airtel..
                    My pre-paid mobile no is [protected]. and i can many time deactivate night radio.but every time not deactivate this service.please stop this service.
                    shahbazalam yusufi
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                      K
                      kumarajayvg
                      from Bhopal, Madhya Pradesh
                      Apr 22, 2011
                      Resolved
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                      Resolved

                      Address: Indore, Madhya Pradesh

                      Sir,

                      I am a serving soldier and working at Mhow, My Mobile number is [protected], I had received a call from Airtel executive for offer of caller tune scheme in Rs. 215 only for 360 days validity. In a short period of time he activated the caller tune without taking permission from my side, and disconnect the call immediately. Since 04 : 06 Hrs I have been trying to call the 198, 121 for register a complaint and as usual they have blocked my number. the IVR message disconnects the call even after pressing the option #4. t is a new type of business to earn money by cheating the users.

                      I request your good self to look into the matter, and do the needful in the matter, so that i dont feel cheated in the matter, keep faith in the INDIAN judicial system. I will further submit a written complain to your good self at the earliest.

                      regards,
                      Ajayakumar
                      134/D, NCO Block
                      M C T E
                      Mhow (M.P.) 453441
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel — Hello tune cheating

                      On Friday 07/11/08 i got a call from the number [protected], and its a call from airtel regarding Hello Tunes, its played 3 telugu songs and i have selected one song from that. But after that when i verified its was playing a different Hello Tune. I raised a complaint on the same day and they said it will be resolved with in 4 working days and the tune which i have opted will be there for 7 days only so totally what i understood is its a new way of cheating ppl. I suggest Airtel ppl not to do like this and don't don't loose ur goodwill.

                      Thanks,
                      Saritha.
                      I have activated the Mobile Office in my post paid connection for the Number [protected] which is only valid for a week as per the service details. But the amount was getting deducted from my account on monthly basis (for 4 weeks every months) as I had done ECS for that.
                      Not only this I have calcelled my Post Paid connection in the Month of October 2007 but they went deducting the amount till February 2008. I have complained them several times to them at their customer service as well as through mail but till now nothing has been done to revert back my extra money charged by them. It seems they are not willing to pay my money which is forcing me to go for legal actions. They are just building their profit in the competitive market on forgery basis.
                      I would request to Mr. Sunil Mittal and Bharti Airtel Ltd. not to do such forgery and follow the path of truth policy as these kind of activites are not good for long run.

                      Airtel prepaid mp — caller tunes downloaded without permission

                      dear sir
                      it is shocking to note that on 18 of april some caller tone was downloaded on my mobile without my permission
                      not only this but they charged Rs. 20 + 12 for the same
                      the tone is so uncivilised that i feel ashamed to contact if some gentle person dials me. this is the height of negligience and cheating on the part of company. you can just think how hundreds of illeterate persons who use airtel are cheated in this way.
                      not only this the caller tone will be automatically renewed after month and they will again charge the same amount
                      My Mobile number is [protected], I had received a call from Airtel executive offering free of cost caller tune scheme .after selection I received a SMS from your side that the Rs. 60 deducted from your account, and this is vaild for three months.
                      And this amount (Rs.60/=) has been deducted in every three months without our permission.
                      I have been trying to call the 198, 121 for register a complaint and as usual they have blocked my number. the IVR message disconnects the call even after pressing the option #4. this a new type of business to earn money by cheating the users.
                      Regards
                      Yogesh H.Acharya,
                      A-2, Bharith colony, C-Scheme,
                      Jaipur-302001
                      Rajasthan
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                        AkshatSaraf95
                        from Hyderabad, Telangana
                        Apr 22, 2011
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                        Address: Andhra Pradesh

                        Respected Sir,
                        I am an airtel prepaid customer and my number is [protected]. I recently bought a Blackberry Bold 3 mobile phone. The internet and other services are not being activated. I checked the website and i sent an sms to 121 saying airtelbb. Even after repeated attempts, my activation has not taken place. I have called 121 and waited for the customer care executive to answer my query for more than 10 minutes! Airtel has been a very big problem for me. The purpose of buying a Blackberry mobile is over if there is not blackberry service! Their customer care is pathetic and they have no value of the customer queries.
                        I am unable to activate the monthly Rs.399 (Unlimited emails (POP/IMAP) + Instant Messaging + Internet Browsing)
                        Kindly look into the matter and please do the needful.
                        Thank you,
                        Akshat Saraf
                        [protected]
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                          bksohal
                          from Kolkata, West Bengal
                          Apr 22, 2011
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          since my first complaint on 14/4/11 on [protected], i am lodging complaint daily to repair and install airtel dish tv connection . my costumer id is [protected] kindly arrange to resolve the problem and embracement being consumer of your prestige airtel dish tv. we have allready paid Rs150/- for this work on 15/4/11 to your engineer who have visited on the complaint dated 14/4/11 when demanding receipt for Rs150/- he refused to give the receipt .engineer's phone no. is [protected].
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          my contact no is [protected] and address is 106 sector-21 huda gurgoan haryana. Your team has talked many a times about the problem faced by me.According to your team I
                          have REcharged Rs100. NINE DAYS, YOU AND YOUR TEAM HAS ALREADY TAKEN TO RESOLVE THIS PROBLEM . WHAT A GOOD SERVICE YOU HAVE GIVEN . WHO WILL BEAR THE LOSS.
                          our problem has not been solved...please see to it.
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                            kiran pakde
                            from Aurangabad, Maharashtra
                            Apr 22, 2011
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                            Resolved

                            Address: Amravati, Maharashtra

                            Sir,
                            I , kiran ramdasrao pakde,Mob [protected] hereby submit my complaint against airtel mobile service provider for cheating me.
                            Sir, I had requsted for porting out to Airtel six days ago. Apperently I was not satisfied with the service. However two days ago the customer care executive of the company phoned me and promised to give better call rates and service and requested not to port out. So trusting his promises I took back my request for porting out.
                            But as soon as I began to enjoy the better call rates, I was given missed call by mo no.[protected]. when I called back to know whose call was it I was told that my number has won a lottery of Rs 10 lacs. However I doubted about the purpose of the call and disconnected it at once.
                            And shockingly, I was charged Rs 10 for those ten seconds and after that I tried to contact customer care executive for several times but my call was cut everytime. and more Rs 5 were charged for socalled requesting service.
                            Sir, this is utter loot and cheating in the name of better services or so called better call rates. This is merely fooling the customers.
                            Sir, I would like to complain this service provider in your court and hope I will get justice.
                            Thanking you
                            Yours
                            Kiran Ramdasrao Pakde
                            Mo [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              kothariabhishek86
                              from Mumbai, Maharashtra
                              Apr 22, 2011
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                              Address: Mumbai City, Maharashtra

                              My Number is [protected], i have been facing network problems since almost 45 days, afetr every call the network on my phone goes away and comes back after 2-3 mins, i have changed almost 8-9 phones thinking that it may be the phones problem, but no luck. I have given complaints on the customer care number 121, and have the received the feedback as we will look into the matter but no response. the reference no given was CINDL[protected].

                              Since then nothing has been done and now since the past 10 days i m facing problems with the GPRS connectivity, it get disconnected every 5 mins.

                              the network has gone pathetic.
                              My airtel number is [protected] and the network connectivity in Ambernath (east) is poor kindly do something, so that we cannot switch to other co.
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                                A
                                arunaaditya71
                                from Dhupgari, West Bengal
                                Apr 22, 2011
                                Resolved
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                                Resolved

                                Address: East Delhi, Delhi

                                We purchased Airtel dthHD set top box. As per the product detail, it has to deliver Dolby digital surround sound but it is not delivering Dolby digital sound. I made aware the Airtel dth HD about this problem which I m facing from day one of it's installation. I request Airtel dth HD to resolve this as soon as possible. But they are not giving the services for what they are charging.
                                I request you to look into this matter.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear
                                I appriciate your promtness.
                                My home address is 438, west guru angad nagar delhi 110092 and my mobile nos is [protected] which is registered in airtel dth HD.

                                Regards

                                Arun
                                Dear Rakesh
                                No action hasbeen taken so far except promise
                                Kindly resolve immediately otherwise I will move to consumer court.
                                Regards
                                dear rakesh
                                still the problem lying as it was. I dont know what are you doing.Would request again to attend the complaint.
                                Dear Rakesh
                                Thanks to resolve the above said issue.
                                Regards
                                Arun
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                                  rajeshpandey_02
                                  from Mumbai, Maharashtra
                                  Apr 22, 2011
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                                  Address: Mumbai Suburban, Maharashtra

                                  Airtel is been deducting money from prepaid cards account without the customer knowledge. This has happened 4 times with me and i have lost more than 100 rupees.

                                  Number which i am complaining is [protected].

                                  The Airtel funda is very simple.They deduct the charges in name of certain services which is been activated on your card.But actually these services are been activated without customer knowledge.When you call the customer care the executive are ruthlessly answering your complaints.The consumer is been taken on ride of his hard earned money.

                                  When will Airtel stop doing this or else it will disintegrate one day by making consumer fool.
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                                    svora81
                                    from Delhi, Delhi
                                    Apr 22, 2011
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat

                                    I am using airtel number [protected]. I have given MNP - Mobile Number Portability request on 15-Apr-2011 but till date the same is not approved.

                                    While contacting to airtel, I received response that my number is under CUG and hence I can not port out.

                                    I by my self choosen to go to CUG and now my self only choosen to go out from CUG and though why refusal?

                                    Is this also described in MNP that CUG numbers can not be ported out untill not converted to indiviual account?

                                    Please help me on subject matter.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Mr. Rakesh Ranga,

                                    In place of giving formal answers, please resolve the query.

                                    Please do the needful at the earliest.

                                    I am working with L&T. And I do have Reliance CUG Plan, which I selected by my self and my company is no where involved in that.

                                    You show me agreement for my plan where in it is indicated that for my number can not be ported out in CUG.

                                    Once common sense is that, if a person can choose to change plan at any time, a person can also choose to go out to other network.

                                    For your information, I have already given request to convert to a individual account vide reference number : 32030417.

                                    I request you to please take up the matter on urgent basis and approve my port-out request.

                                    As on date I have received six calls from Airtel and also in one of the call from Airtel customer care, I got reply that CUG will get automatically cancelled upon request of Porting.

                                    The phone numbers are : +91-[protected]/[protected]

                                    Hope you can understand the situation well.

                                    PLEASE SOLVE... THIS KIND OF ATTITUDE TOWARD CUSTOMER WILL SPOIL AIRTEL IMAGE.

                                    Regards,
                                    My number is always contactable.

                                    All others phone are coming to cell phone!!!
                                    M/s Bharti Airtel has rejected my Port-out request for the second time citing reason as "Contractual Obligation".

                                    This is very very disappointing and I have never experience such a bad experience with any other operator like idea/BSNl etc.

                                    Retaining customer by not approving Port-out request for no reason was never envisaged from such a big company --- Bharti Airtel Ltd!!!

                                    I am fullfilling all the requirents:

                                    1) On 25-Apr-2011, my PLAN IS BEST VALUE PLAN 175 WHICH IS NON CUG.

                                    2) I have applied for port-out on 26-Apr-2011.

                                    3) I have paid all outstanding bills... Presently 100Rs extra is available in my a/c

                                    4) No court case is done for porting of this number.

                                    Though porting request is rejected.

                                    M/s Bharti Airtel is reqested to give me exact reason for port-out rejection.
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                                      sumu4
                                      from Kolkata, West Bengal
                                      Apr 22, 2011
                                      Resolved
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                                      Resolved

                                      Address: South 24 Parganas, West Bengal

                                      Dear Sir/Madam,

                                      I'm Somnath Hazari from Kolkata, used airtel data card from March, 2009, then speed was too slow, but it was fine. But the problem started from Oct.2009 by sending me unlimited number of sms regarding the downloading java game & wallpaper. A bill was sent Rs.3226 whereas I was using the 999 plan. I rang to customer care department several time and lodge complaints, but all was unused. I've never seen this kind of horrible and too bad customer care department.

                                      They forced me to pay that amount at that time, and I was scared, so I unfortunately I paid that amount. Therefore, in the next month sent me the bill with around same amount. Then I didn't pay and stopped use the services.

                                      But after one and four months later means in March,2011 I got a letter from a Lawyer and asked me to pay Rs.8576 within 23rd April, 2011. I don't know what to do. Please help me anyone.

                                      I want to lodge a complaint against Bharthi Airtel Services, and want to go to the Human Rights Department for the same.

                                      I need your kind help.

                                      Thank you.

                                      Regards,
                                      Somnath Hazari
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Mr.Rakesh Ranga
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd


                                      Dear Mr.Rakesh Ranga,

                                      Let me thank you that after-all you have respond regarding my problem. Because when I was using and facing the problem no one replied me, even everytime tried to mislead me. Just verify the details I'm telling you.

                                      1) Ask your Customer Care Executive "Debolina (The Outlet Manager of ShaymBazar, Kolkata)".

                                      2) Ask for the same to your another Custome Care Executive "Avijit (The Senior Executive of Park Street, Kolkata)".

                                      Even I forced to pay Rs.3300 for a month, but in the next month I didn't pay when I received the approximately the same amount mentioned bill. At that time I broke the SIM card in front of your executive and left your outlet immediately.

                                      Now, my family lawyer has advised me to lodge a complaint against Bharthi Airtel to refund the money that I paid extra. Almost extra Rs.2000.

                                      If you do not take any step about this matter then I shall be bound to file a complaint, and also as I'm an online marketer for 7 years, you know that what I can do through online.

                                      Eagerly waiting for your ringing or reply.

                                      Thank you.

                                      Regards,
                                      Somnath Hazari
                                      [protected]@gmail.com
                                      Mobile: [protected]
                                      Dear Mr.Ranga,

                                      Thank you. Waiting for your reply.

                                      Regards,
                                      Somnath Hazari
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                                        manojsonavane77
                                        from Bengaluru, Karnataka
                                        Apr 22, 2011
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                                        Address: Nashik, Maharashtra

                                        I recd. a message as follows from AZ-650009:
                                        Rs. 10 par 100 MB GPRS , validity 3 days.

                                        But i have not activates any GPRS service on my mobile. And they deduct Rs. 10 from my current balance.
                                        Actually, this is not occurring with me first time from Airtel. Every time i talked to Customer care about activation of services. But they not refund my any amount. Also, I asked them not to activate any service messages on my mobile. But they are not caring for it.

                                        Should I close my Airtel connection?
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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