Airtel 3G Data Card — reg: device not activated
I have purchased a new 3g Data card connection through airtel in NCR for 1520 rupees for a 3G postpaid plan of 850.
Till now the services have not been activated, even though the address verification and on call verification has been done to activate the device.
I have purchased the device for a urgent corporate travel need, mentioning it should be activated asap.
I have been really disappointed with the attitude with which the issue is being handled.
Request you to look into the problem asap, either change the device if its a problem or activate it asap as I need it working tonight before my travel.
My device phone number is [protected] and IMEI number is [protected] . There are no signals, and i am not sure if i need to change some network settings also.
Customer care department is saying the device is activated at their end, even though I cannot access internet.
I keep getting the message"You can't connect before register an available network" when I click on Connect button.
If there is further delay you foresee in resolving this problem, please take back the device and revert the money as its difficult for me to keep following up with your department every now and then.
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