Airtel Complaints & Reviews

Airtel — Regarding topup

They offered me Rs. 62 recharge and the talkvalue will be Rs. 82 and valid for three weeks, i recharged but i din't get Rs. 82 as talkvalue instead of that they gave me as a booster for one year (local A2A = 50ps, other mobiles 60ps/min and sms cost 50ps ) and with nil balance. Previously my plan was A2A(local) 75 mins free, other mobiles 1Re. and. 100 sms free per day.
I registered a complaint with AirTel around 7AM on[protected] they said it will be resolved with in 13.30hrs of[protected], but still it was not resolved they ask for another day.
I want my old plan to be activated ASAP

Airtel — airtel top up /voucher

Hi the number from my airtel recharge voucher got rubbed while scrachin the card...

The serial no is [protected]

please send me recharge number at kaulgekar.[protected]@gmail.com

Airtel — top up vouchers

we were enjoing the top up vouchers of Rs 500/-till 30/06/11. now the fecilities withdrawn please re install the scheme so that we can make more voice calls

viswas agencies : phone [protected].

Namaste Sunil,

This is to inform you that your concern listed on 12 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Sunil,

We would like to inform you that your concern listed 12 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Card Activation problem

I brought two airtel cards..(one for 100 and one for 150 from two different shops) but both of them dont get activated.. i contacted with the customer care.. they said to recharge.. so i recharged it with 250(1month validaty and Rs.97 talktime).. but still i received the problem. again i contacted the customer care.. they said that the shop keeper should activate it.. i went to the shopkeeper.. he said i activated.. there is a problem with the card.. so you contact the airtel... both of them are pointing each other.. but i dont got any solution for it... i wasted nearly Rs. 1000 for the cards.. but till now no solution...

i am chandrashekhar bopche, date 02/02/2010 i buy a TOP-UP of Rs 30/- and just scratchd. After scratching the 14 digits number was not looking clearly but i try 5-10 time with different 14 digits number and maximum time i got the message that this no is not valid but 2 or 3 time i got that this voucher is already used. so on 03/02/2010 i just call to customer care executive and she told me that this topup is already used on 02 o'clock of 02/feb/2010 but i not get the money in my account. so please provide me the satisfied solution for it so that i always be a customer of airtel.

My customer care complaint no is[protected]
My mob no is [protected]
My TOP-UP Serial No is [protected]

AirTel — Not activating 3G

I am trying to activate a 3G service on my airtel prepaid card since 19th Aug 2011. But unfortunately I haven't got it activated.
My Airtel # [protected], Pulkit Patel.
I called Airtel CC about 25times, spent hours to talk and explain problems, but nobody was able to help me. I visit Airtel CC office to seek help they said its problem in my simcard, they changed sim yet problem is excisting. I want 3G service, which they are providing to all users on request. CC filed two complaints for this issue, but none of them were resolved as of today, after 7days. They said our team will contact you within 24 hrs, but NO CALL from Airtel yet regarding my this issue(Seems NO CARE ABOUT CUSTOMERS SATISFACTION). Emailed to Nodal officer and Appellate Officer to urge for solution. No even they seems not caring about Their customer problems. Airtel you Sick..Giving you two days or you will loose a Loyal customer who wanted to be with you airtel for yrs. One more thing that Educate your representative of Airtel Customer [protected]@SG highway , Ahmedabad. They don't even know that 3G could be activated with SMS "3G" on "121". Two employees where telling me the same thing. One more was supporting them. Then I showed them PrEvious SMS eventhough they were telling that it you cant activate 3G via SMS. AIRTEL, YOU NEED TO INVEST MORE ON BETTER AND ENOUGH EDUCATED STAFF TO HELP CUSTOMER, DONT LET CUSTOMER TO TEACH UR TECHNOLOGY TO UR EMPLOYEE.

AirTel — 3g data plan is not activated

i have been trying from last 12 days to get the airtel 3g service with 451 plan .in that they provide 1200mb . i started to apply for this plan from 28 october 2011 . and till now i haven't get this services . have been called to customer care more than 30 times and i have got everytime same message that you will get a confirmation mail with four hours ,but like these four hours haven't come from last 12 days .i have all the request no what they provide me after talking to customer care
1) C3GAC[protected]
2)R3GAC[protected]
3)C3GAC[protected]
4)RMOAC[protected]
5)R3GAC[protected]
6)C3GAC[protected]
7)R3GAC[protected]
8)C3GAC[protected]
9)R3GAC[protected]
10)R3GAC[protected]
11)C3GHS[protected]
12)R3GAC[protected]
13)RMOSE[protected]


Should take proper action against the bad service .... spent too much money and time and still there is no result ... here is the last hope ...

Namaste Vandana,

This is to inform you that your concern listed on 12 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Vandana,

This is to inform you that your concern listed 12 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Vandana,

We would like to inform you that your concern listed 12 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Srivastav,

This is to inform you that your concern listed on 12 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Srivastav,

We would like to inform you that your concern listed 12 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Deduction of balance by fraud

I was doing internet using Airtel nop on 5.8.2009. I was trying to download a free game from www.waptrick.com. Suddenly Rs 99 was deducted from my balance. I contacted customer care but of no avail. Please help me get back my balance.

Airtel — Biggest fraud

World biggest froud network provider.
I was using airtel billing. I am from mumbai.
I go in my home villege. So there r not network. There i can not pay bill amount because i am in villege.
So after some my incoming and outgoing r stop.
I come at mumbai and paid 1500 Rs bill amount.([protected])
In The gallary they say u r numbe runing after 4 day.
After the many try my number r not activated.
They r said ur number r permonenat disconnected.
I lose my all contact.
There r not any resposible person.

new no.[protected]

AirTel — Fraudulently deduction

My name is deen dayal and my phone no.is [protected](Airtel prepaid).I m a loyal customer of airtel since last four years.But from the last two months the airtel people are deducting from my account falsely activating services which i never asked to do so.Some unwanted deduction are:

1)Deduction of Rs 99 (Pretext of deduction is downloading of cricket champion trophy which i never ever asked for.

2)Deduction of 30 rs on the pretext of friend chat activation.

3)After four days 20 rs will be deducted for tadka live(Never demanded)

Please look into the matter and unearth a budding scam.

Airtel — Fraud deduction from my prepaid card balance..

Hi,
My name is Bijal Shah

I am using AirTel prepaid connection past 7 years.
Every month they make unnecessary deduction from my prepaid balance without any prior notification msg.

I have complained several times to the Airtel customer care stating “send prior notice before the deduction but it’s in vain...
On 23rd Jan 2011 morning all of sudden my account balance was nil...as the balance was very low(50rs) I did not bother to call and confirm. And on same day I recharged 375 Rs within the span of 2 hours my account was once again nil...this time I called the customer care to confirm the reason, but they were not aware as there system was not updated. On there advice I yet again recharged of 60rs...So that I can at least make outgoing calls... they assured me that they will refund my amount by mid-night...Evn that amount zilch after some time. I waited 3 long days to get my wrongly deducted balance refunded from them.
I am really very disappointed with the kind of handling and hoax that has been done to me

AirTel — FRAUDULENT DEDUCTION

I AM A AIRTEL PREPAID SUBCRIBER WITH NO. [protected]. On 1st December I subscribed to Rs.98 Internet pack and since that the sim was used for internet browsing only and not for any phone calls, with the micromax modem.
But strangely on 21st December 2010 when I checked the balance, my
balance is Rs.02. Earlier on 19/12/2010 my balance was around Rs.155/-contacting customer care my number was blocked to 198. I again tried to reason with them from another phone no.[protected],same thing was done.It is surprising
that when for the whole period from 1/12/10-20/11/10 my SIM was in Airtel micromax USB modem how could I phone or subscribe to some service and my balance of Rs.155/- got deducted.In response Airtel stated that there is no provision of automatic renewal of GPRS package and my balance was deducted for per Kb surfing charges after exhausting my 2GB limit. Now see what happened I was using the Rs.98/- pack on [protected] and it was valid upto 20/01/2011 but on this date after exhausting my limit, without my consenting or sending request, Rs.35/- was deducted from my account and I was given 500Mb usage uptill 26/1/2011. On contacting 198, the customer care executive as usual talked in a very ill-mannered way and told that I have myself subscribed to this pack. I told him that this not possible as my SIM is in modem where you cannot subscribe. But he didn't agree and kept insisting his story. My submission is that there is provision for renewing automatically then why original complaint for [protected] stands i.e. why couldn't my GPRS package be renewed for 98/-when my balance was more than Rs150/-. Is it not that it was a cheap business practise on part of Airtel to deduct per Kb charges when automatic renewal is a factual practise as is evident above.

AirTel — about balance deduction

I had activated Airtel internet plan worth Rs. 98/month, 2 GB but still while browsing, sometimes my talktime balance is deducted without prior information that i can be charged for viewing the contents. in this way my 40 Rs. balance was deducted without anything being opened. prior notification is must before deducting balance. coz first time user can not know which click may charge. and they are also charging for unsuccessful downloads. terms & condition page never been opened. kindly look into the matter and get me my money (deducted balance) back.

regards
Seema Parikh
[protected]

Airtel — froud deduct of balance

dear sir/medam

i have been suffering from the balance deduction of my cell provider Airtel compony last two months, and have complained to their customer care centres but in vain they are not hedding even, not taking any proper action to solve the problem.
i am tired of facing such cheating, and lastly came to you to get justice of my complaint.
i am giving my recently complaint numbers given by customer care CBDCC[protected] dated 25.2.2011,and CBDAL[protected] dated 2.3.2011.
i hope to get justice , my mobile no is [protected]
waiting for justice
yours faithfully
manish manani

such a froud must not be accepted in any how. and should be urgently justified to the customer
i condemned such cheating of Airtel company

AirTel — fraud's of Airtel

Wrong amount decrement issue

airtel deduct 0.30 paise occasionally without any reason as we complaint return it , but how many time we look at the matter.

0.30 paise is very low denomination hence nobody cares, but its generate huge amount. Every hour and half and hour 0.30 paise deduct.

Since last 3 days I M instantly trying 121 and 198, but cant able to speak to customer care executive, they people smartly divert their ivr system, the message will hear at the end that "please dial *121# to activate or deactivate any service : which totaly illogical and illegal.

Most important no executive and officer giving proper response., even many times they simply disconnect the call and pretend that due network call got drop, which is not true

i receive call, but not legible and arrogantly disconnect the call

AirTel — Fraudulence

I have a complaint against airtel that they have been deducting money from my account for the services being activated which I never do, when I call the customer care they rarely behave properly as they are not bothered about their customers and always deny to refund the money. For some instances I ignored this however it has become a regular phenomenon with airtel, every now and then they activate some kind of service by themselves and deduct money. I am mighty upset with them and I know they hardly care about this. I am now going to change my subscriber and get Vodafone, even though I know they are also no different. I would request some organisation or government to take severe action against AIRTEL. Otherwise consumers like us will keep suffering. If airtel is least bothered they can check the details of my airtel no. [protected].

Shadab Mumtaz

Dear Rakesh Ranga,

I am glad to see your acknowledgement on this, atleast AIRTEL is bothered to check the complaints, though I am not sure what kind of resolution will I get on this as even after getting your response the money has been deducted from my account once again for some stupid service being activated through Airtel Live which again I did not do. I am really hoping to see your response on this now.

Thank you,
Shadab Mumtaz
Airtel Customer

AirTel — Fraud fraud fraud

rs 14 was deducted fromy account on 31 aug in night. I complaind about this, but they said that i started a plan for bollywood gossip, but i never did,nt do that... They all are fraud, airtel always find new tricks to cheat the custoumers and cust. Care cant give any type of helpful response. Now i want to portable my no., this airtel go to hell...
Rahul gupta
[protected]

AirTel — complain for fraud

Sir this is Madan Barman I have a complain against some number .some calls from the number[protected] and[protected] told me that I had won Rupees five lakhs and ask me to recharge some of the given by them the number are; [protected],[protected],[protected],[protected],[protected],[protected],[protect...⇄ And I had recharge these around rupees ten thousand. Sir what should I do now to get back the money please help.

AirTel — Fraud

This request is regarding my landline connection of Airtel which I was using since last 2 years. I have shifted my place to my new place which is located in the same socity. Giving below the brife details for easy understanding of my last comunication held with Airtel customer care:--

I have a big big issue for shifting my connection on my new address.. So many complain's request's already login but my problem not solve till today. I am chasing since 5th Nov but thr is soluction for my problem. I even did not received a call from airtel to know how much i am miserable due to all following delay. I really want some one to see the complete story of my journey with airtel since i made first req for shifting:-
1- I made the req on 1st week of nov to shift my connection from old flat to new flat which is in the same socity.
2- I have informed my airtel that my new flat area is not suitable for airtel connection so shiffting will not be possible. Ok
3- I have informed by airtel that as area is not feasible so my connection will be disconnected. Pls mark Airtel said not me that connection will be DISCONNECTED.
4- after only 3 days I have meet a guy who was from Airtel it self came to my place and offered my new connection of airtel at my new home. Wow i got surprised and i inform him that i come to know that dis area is not suitable for conn so how u will offer. He said no i can gv u at your add in 3 days time even free of cost i[censored] want as u already have modem & all. I req again him to arrange my old conn only he denied for that.
4- I again inform cust care for this and my inspection of area re-arranged.
5- now dis time area got suitable for airtel. How dont know?
6- request again log in.. Person came for wring..done his job.. Again next day person came for dialtone did his job but wrong as he has given me wrong no dialtone which is still running with me what to do for that.
7- After all dis my work got stopped at suddenly i got a call from airtel that i have some overdue of amount 1365 rs and till the time dis will not be paid my connection will not be started as my incoming also stopped.
8- ok i have done payment even of rs 1300 but after that also till today my phone not working and massage coming temp out of order.
9- i got a call from airtel 2 days back that my servises has been started so incoming & outgoing will be started. But as advised that is still now started.
10- i made so many req compain but no one is thr to help me.
So now after dis long story for just a small thing to shift my connection pls advise what u will do i[censored] will be in my place. My servise is stopped since first week of nov what shd i do.. Pls i[censored] guys want me to come any whr for begging pls so let me know as my fault is only dis that i am a 2 years old customer of airtel.
Thanks.

Airtel Mobile — dishonest service

I had subscribed to airtel mobile number [protected] under the name of
sudhindra krishnaswami kumar for the past 1 year. However it has not been used much and my wife was away and did not use it for few months. For the past 1 month or the sim registration has failed and my complaints to airtel local offcie here in Bangalore went in vain.
Two weeks ago they told me that the number is cancelled and the number has gone to recycling and and I need to get a new number.
There was also unused credit for Rs. 150 or more and they told me it
is gone to airtel funds..
My question is:

Why did airtel not inform the customer they were disconnecting ?
Why is the funds not credited back to the customer since all the
address verification is already done by Airtel.
This I believe is an unfair practice and I my attempts to contact the Ombudsman at airtel did not materialize as the e mail ID airtel has listed does not exist
I want to get back back my original number - [protected] and the credit that exists in the account.
If I fail to get justice I plan to go to consumer court and also
register my complaint against Airtel with TRAI.
I look forward to my queries being responded.
Many Thanks
sudhindra kumar
[protected]

U right bro im suffering from same problem whenever there is balance they cut it ...there's need to to be done something...

Namaste Mr. Nayaka,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Nayaka,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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lifetime prepaid — FORCIBLE DEDUCTION

I declare that I have not subscribed for any background music from your company or from any concerned and the regular monthly deduction of Rs.30/- from my prepaid account no.[protected] is arbitrary and illegal. Since the last one month, I am requesting the customer care centers available through my phone and personally also, but to no avail. I am actually tense as I had to manage with my balance for six months. It has resulted in loss of study and mental agony. Therefore, i request you to restore the deducted amount and make good the losses or else I would request my father to take up the matter with appropriate authority.

Yours faithfully,
NIHARIKA MISHRA
[protected]

AirTel — Deducted amount

Airtel Customer care executives are gundas & they are acting like terror with public.
Example : You are keeping all customers record, but we can not trace to customer care executives of any number from executives are calling to us. Why ?

They are using with us bad word, debiting amount using his power. But we cant do anything against him, even can not trace them.
Incidents with Me as below :
I have started Miss Call Alert on my no. [protected] on 23rd September 2008, Service started immediately and amount debited in advance Rs. 15/- but till today that not received any miss call alert. When I switch off my phone, at that time some is calling to me, they are getting reply “Call rejected”
Yesterday i.e 5th October 2008, I had called at 5.05 PM & 5.17 pm to customer care executive Mr. Imran regarding above, he has used bad word with me Debited 30/- rs. For that call, in any way. Again called, again they have debited rs. 30/-.
You can check my conversation with Customer Care executive & also Check my call log. You will justify who is rong & who is right.
Requesting to immediate refund of following Amount :
Rs. 30/- Debited by customer care executive on 5.05 Pm on 5/10/2008
Rs. 30/- Debited by customer care executive on 5.17 Pm on 5/10/2008
Rs. 15/- Debited by system Miss Call Alert, which not working on my Number.
Thanks & regards
Praveen Mishra

AirTel — Deduction of Recharge Amount

Hi Sir,
With Respect I would like to inform you that from my mobile an amount of 30/-Rs has been deducted.
From further query to nearest customer service at katrash garh, (Dhanbad) ( JHARKHAND) they used to tell us that nothing has been activated from ur mobile so u must ask from cust-ser-centre (198).

On there they used to tell me that upto whenever the Indai series match will go ur 5/- Rs will be deducted per match.

Is this the way to earn or make fool the customer.


So Sir, I request u to take an action against it, credit the amount of Rs 30/- ([protected])
otherwise i will go ahead. Waiting for ur reply early.

Thanking You.

HI, SIR
Today, I have got a messsage from Airtel stating "Recharge with RS.292 and get talk time of RS.292 ", but whwn I recharge my phone with RS.292, , , i got a talk time of RS.225 only...what is this sir????
mobile no:[protected].

AirTel — Amount is deducted from my account

I m calling since 19 days but no response m getting so please there is humble request to take action on it..

Bharti Airtel/Prepaid card — Deduction from balance

Sir,

My telephone No is [protected] company is every month deduct the amount from my balance and I am complain and they refunded but again this month twice they have dedcucted I made complain to company they have given request reference No [protected], [protected].

it is time consumeing to call and they are refunding amount but this time they have not refunded as on today.

Kindly help to me and it is cheating with many customer because we can not check the balance every hours we can not identify.

Thanks & faithfully,


Jitendra Chanda

Bharti Airtel Prepaid Mobile Service — REG. RECOVERY OF AMOUNT FROM MY PREPAID ACCOUNT

Respected Sir,

I am receiving a joke daily on my mobile No.[protected] through SMS and on account of which @Rs.1/- being recovered by the Airtel mobile company. I have not activated such type of scheme. The scheme has been activated the the Company automatically. I have talked with costomer care several time but no any action has been taken so far. Since such action will be continued I will disconnect the connection of Airtel prepaid including my 10 relatives who also use the airtel prepaid. I want to return my recovered amount in my prepaid account.

Airtel Prepaid Card — Forcible deduction of amount from account.

I have an Airtel prepaid card that I purchased in Kolhapur (Maharashtra). Its a lifetime prepaid card. I have to travel to many domestic locations for official business. Presently I am in Baroda (Gujrat). I got a message from Airtel on 17.08.2009 saying that Rs.10/- have been deducted from my account for some sort of subscription. I did not subscribe to any such service and I feel that this is an attempt made by Airtel to earn some extra cash.

The reason I am saying this is that, I have faced this problem every time I am on roaming or in other state. This incident also occurred when I was in Chennai (Tamil Nadu), when I received several SMS from Airtel at 3.00 a.m in the night, with every SMS costing me Rs.1/-.

This means everytime I am on roaming, Airtel activates some schemes on the my number and charges me for them. If I call the customer care, still I am in loss because every outgoing call costs me Rs.1.50/-. So, I am in NO WIN situation everytime this happens and Airtel manages to earn profit.

I bet this happens to many other Airtel customers and Airtel is making huge ..huge profits from this. I would like to sue Airtel for this.

Airtel — Airtel GPRS Deducting full Recharge money

Hi,

Airtel cheats thousands of consumers with the advantage of inadequate information.
GPRS was auto migrated to volume based internet connection deducting 200 Rs instead of 20Rs.
And every single CSR in Airtel is proudly explaining their charges.
Every where the max is (30 Rs/Hr) for internet usage.
But Airtel MO deducted 200 Rs for just few minutes browsing this is ridiculous.


I need a solution ASAP from Airtel for cleverly cheating thousands of consumers


Thanks
Saritha

AIRTAIL Prepaid card — automatically debited the balance amount

hello, I have airtail prepaid card no.[protected], (life time plan) from last month automatically debited Rs.1.50 per day from my prepaid balance against INR. What is this INR ? and why debited amount from my balance without any call. And what I can do?

Airtel Prepaid — unnecessary deduction in recharge amount

My Airtel prepaid No.os [protected], They are deduction Rs.15/- per month for Missed call alert. I have already informed them not to deduct the amount for that because I don't need that service. To day they have deducted another Rs.30/- for friends chat on line without any intimation. This is really very bad from their part. Kindly ask them not to do this kind o[censored]nwanted deductions. Ask them to return my money. If they cannot five that amount we want to change phone service from them

It is really very very bad Air Tel. They are not suppose to cut balance without confirmation form the customer. If customer doesn't want means, you shouldn't deduct a single paise form them. This kind of acts will loose your reputation and name.

Airtel Prepaid — Low Amount Credited against a Recharge

Dear Sir/Madam,

A message was received from Airtel that on Rs150 recharge I will be paid Rs150 full talktime.Rs135.99 will be paid immidiately and the remaining within 48 hrs.

But I have not received the remaining amount till now.I have only received only Rs.135.99.

On calling up the customer care the customer care executives were very rude in the case.1st time when I called up the executive just listened and told the he is registering a complain and disconnected the line without providing any complain number.On 2nd occassion the customer care executive put the call on hold telling she is checking and disconnected the line after 5mins.

My number is[protected].Please do the needfull to the earliest.

Regards,

Samipendu De.

Recharge — less value

I had got the vodafone numbers of mobile phones of my wife and daughter recharged from joda orissa for Rs 255 each but the value of tailtime given is very less.I am knocking at the vodafone stores time and again but of no avail.Please therefore be informed that I have no option but to go to the consumer forum.This kind of cheating is just unacceptable.Please treat this as notice for 15 days.The details of mobiles are given below
mob no [protected] chandigarh no
mob no [protected] mysore no
Both were charged from mobile no [protected] at joda on 23/12/2009
Lets earn our living through honest means
Hope to hear soon from a comany with big ads

Airtel Prepaid — Balance Amount

Hi,

I recharged my number for Rs.50 on last friday(26 Feb 2010) and today my balance turned to Rs.9.12.

I've hardly made local calls and really doesnt have any idea how come my amount was deducted and also for what reason?

If the amount has been deducted for my Hello tunes, there should be an indication of the same thru sms which didn't happen this time.

I request you to credit back my amount to my number asap.

Regards,
Leena

Airtel Prepaid — GET LESS RECHARGE VALUE

Dear Sir/Mam,
My mobile no is [protected] this is a airtel prepaid connection with lifetime validity which i had done topup recharge of Rs.200/- on[protected], I get talkvalue of Rs.103/- only and when i talk to the customer care they told that Rs.200/- recharge is for increasing the validity of the connection. But i have already the lifetime validity so what is the meaning of the validity increasing is there is more that the life time validity. agar lifetime validity se kuch jyada hai to mujhe is baat se avgat karaye agar nahi hai to please mere mobile me talking value credity karen aapke ati kirpa hogi.

Sir, , , , , , , ,

AirTel — Charge deduction

For the last 1 year airtel is deducting my balance. Wen i call to customer care they always give different reasons every time and say apna koi button daba diya hoga. At present it is charging balance of my main account for message sending despite of message tarrif of 50 rupees. Plz do something. I hv lost around 500 rupees without using any service in last 1 year. They also say that i hv forward ur complaint, u will get ur balance within 2 days, but have not got any balance back till now. Hoping u will do something regarding this.

AirTel — Amount deducted from pre-paid account

Dear Sir

I hold an Airtel pre-paid account. An amount of Rs.30 was deducted from my account without my permission.
Please let me know how I can sue the company.

Thanks

AirTel — Prepaid Recharge Balance

I am using the mobile number [protected]. I am trying for two days for Recharge of Rs.300/- or Rs.649/-. But after visiting the market, no airtel dealer was in capacity to recharge saying that flexi-balance is not sufficient. Company's higher sales officer should intervene the matter as the customers are facing a great problem.

iam Lakshmi no [protected] send me my incoming and outgoing call lis

Recharge — Wrongly activate free min against talk value

Sir i recharge my Airtel mobile number([protected])of Rs 100 from online but airtel company only provide free minutes agianst talkvalue although i want talkvalue and there is no mention anywhere that company provide free minutes not talk value so i am very disapointed and customer care executive told me my mistake but i learn to do it that dont faith any company and today's world telecom company have do work as they wanted not concentrate customer wants. so please take necessary action on my complaint,thanks

Regards
Vibhor Jaleshwari
([protected])
([protected])

Airtel — Unnecessary Deduction Recharge cash

My Airtel mobile No.[protected]. Manytimes My recharge Cash illegally deduction to unnecessary message.Now my balance Rs.-9.72.My age is 58 years old in Central Government Employee.I told Airtel Customer Care(121) Unnecessary Message not in My cellphone.My official&friend Message allow.The Airtell Customer didnot care.My mobile Phone No.[protected]. Transfer To Vodofone Service. Kindly take necessary action in Airtel.

AirTel — Deduction of recharge

respected sir,

I am Johny using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for three month. if possible as soon as early send me detail in my mail ID [protected]@gmail.com.


Thank you.

Johny

Recharge — Amount debited from Bank A/C but not credited to my Airtel num.

Hi, I have recharged with rs50.00 for twice,but the amount not credited to my Airtel num [protected]
Date of Transaction:23/07/2011
24/07/2011
I t is done from Recharge itnow.com

AirTel — Debiting of prepaid account

My prepaid account on mobile phone No.[protected] has been debited for Rs.30 by Airtel for the reason that "Airtel Friendz Chat has been renewed". I have not requested for this and do not want to subscribe to this service.

Please see that my account is credited IMMEDIATELY with the amount deducted.

Thank you.

Airtel — Refund of money deducted from my bank account without being recharged

DEAR SIR,

I TRIED TO RECHARGE MY UNINOR NUMBER 91998107 ACCOUNT BY RS.50. AMOUNT HAS BEEN DEDUCTED FROM MY SBI ACCOUNT BUT NO

RECHAGE WAS DONE THE DETAIL OF MY SBI TRANSACTION IS THAT TRANSFER TO INB TIMES OF MONEY LIMITED.

Date : 17 Nov 11

Ref no. CCA11JCWC803IG76934992 TRANSFER TO [protected] AVENUES INDIA PRIVATE dt 17 Nov 2011

Mobile no. [protected]

Airtel. phone — PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED

PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED
I recharged with paytm.com of Rs.50. Money has been deducted from my bank account but mobile not recharged. phone number is [protected]

Airtel prepaid mobile — charge huge amount

Dear concern,
i lost my mobile on 3rd december 2011 in which i was using my airtel prepaid sim. the mobile number is [protected].when i went to airtel customer care office ghaziabad,lohiya nagar they charged rs 125.00 for provideing me a duplicate sim.and when i gave them fir copy they returned back.then i was shocked that how can they issue a duplicate sim without a police fir.

and when i received a sms from airtel, communicated that maximam charges for it is 25 rs.then i came to know that they charged 125 rs from me was wrong. so can i get a satisfactory reply from airtel ?

i m so angree

AirTel — deduction of amounts

respected sir,


my no. is [protected] c/o dinesh kumar


iam using the number from many years, but last 2 month unauthorized charges have been dedected from my number
and my balance of mobile going low, number of times complaint on no. 121 , customer care parson sure that your problem maybe sortout, but balance going low. if my problem will not handle , iam change company.


thanking you

Airtel India — less value

I am a airtel prepaid customer(mo-[protected]).After recharging by Rs98 I got only 870MB instead of 1GB on 10.2.2012

AirTel — Balance Deducted but no recharge

I tried to recharge my number from airtel website on 20 Feb 2012.
I didnt receive any recharge but I have been charged for 444.
Tried calling customer care but they asked me to go to the Airtel office.
And aitel office person asks me to call the Customer care.
I have been charged for 444 on my credit card.
Please advice me how to get my money back as I think
airtel doesnt want to give my money back.
my email id is [protected]@yahoo.co.in.

AirTel — Deduct amount from account

i have recharged my mobile for Rs 98 on Saturday 10th march 2012 by online recharge option. But they again deduct Rs 98 from my account. Please take the action to refund the amt to my account. My mobile no is [protected].

Airtel mobile prepaid recharge — amount deducted from account but phone not recharged

i recharged my mobile No. [protected] by using on line banking facility of icici bank on[protected] with Rs 333.00. Payment was accepted and payment ID[protected] was generated. Rs 333 were deducted from my account but till now neither my mobile is recharged not my payment was refunded.

Airtel India — Debiting prepaid account

This is a complaint about Airtel debiting prepaid phone number [protected]. Although I have not made any request to them, they have deducted Rs.30 from my account towards Hello Tunes. I received another message immediately after a few seconds from them informing me that another Rs.15 had been deducted for the same service (Hello Tunes). I had not asked for this, and this has been activated without my consent. I would request that immediate action is taken with Airtel to have these amounts credited back to my prepaid balance. Also please ask Airtel to ensure that such action is stopped PERMANENTLY.

Please take immediate action,

Thank you,

dear sir
the following mobile number is giving mental torture to my family so kindly give me the owner name and address of this number [protected] plese send me details urgent iam requesting you
thank you

Airtel — Inappropriate deduction made from prepaid mobile account

Dear Sir/Madam,

I have made a call at 10:28 AM on 26 April 2012. The opening balance was Rs. 61/= before the call made. For the call made of 22:30 minutes the AIRTEL has deducted Rs 34/= what seems to be inappropriate as per the rates of AIRTEL.
Further instead of showing the balance Rs 27/= (61-34), it has shown the balance Rs 22.31.
In the incidence I am unable to understand the rate at which the company charge and above all how the difference in balance appear after the call.
You are requested to get the error rectified and direct the AIRTEL to refund the amount over charged.

Thanks

Kamal Kumar
mobile: [protected]

AirTel — amount deducted from my mobile account

sir I have issued new sim by airtel no [protected].The balance is rs 1272 on my account.But sir between 13 to17 of may airtel deducted rs 536.20 from my account.After several request from company no answer is given to me.Pl help me to get my deducted amount back.This is very unfair because till today I did made a single call from my above number.Thanks with hope of early solution .

airtel mobile no. — Airtel Deducted Amount from my No.

This is in regard of the amount viz., Rs 500 deducted from my number. I recharged my no. from airtel.in for Rs 500 but it said transaction not processed and didn't recharged my account but when i checked my bank account it was deducted by airtel for which i have receipt as well. Although due to some format issue i can't attach it here as it is in txt format. This happened on 24 May and on 28 May i received a message that amount deducted will be refunded within 4 days but nothing like this happened. I called customer support many times but nothing happened. After so many days they took my complain on 10 June and gave me refence no. which is CBNRA[protected]. Till now i have called them almost daily but no one took any action. I am fed up of all this. I just need help in this regard and need compensation for all this. Please Help!

it is yet not solved

AirTel — amount deduction from my airtel no.

rs. 49 is deduct from my airtel no. Without any reason. And my number is not connecting to the custemer care..please check out this and returm my amount.
My airtel no. Is [protected]

please return otherwise, i take other action. I m a lawer

Dear sir i was trying to recharge my airtel mobile through online rs 655 from the site easymobilerecharge.com but recharge not successfully and also amount deducted from my bank a/c so i request that plz refund my money the transaction details below... DETAILS:Merchant Site URL : http://www.easymobilerecharge.com
Order Number: 16892442 Order Received: Feb 24, 2013

Total Amount : INR (Indian Rupees) 657.00
VISA Debit Card Issued in India Holder : kamal jangid
Billing Address : (As entered by the Customer)
51, jangid bhawan keshupura ajmer road jaipur
jaipur Rajasthan
302024 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 106.219.123.49

Namaste Vikram,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Vikram,

We would like to inform you that your concern listed 11 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Goel,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Goel,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — HARRASMENT BY YOUR CUSTOMER

SIR/MADAM
YOUR UNKNOWN CUSTOMER HAVING NUMBER [protected] IS HARRASING ME ON DAILY BASIS BY POSTING LEWD AND VULGAY REMARKS AND IS DISTURBING ME DAILY BY MAKING SEVERAL MISSED CALLS.
I HAVE COME TO KNOW FROM THE INTERNET THAT THIS NUMBER BELONGS TO UP EAST CIRCLE WHICH IS ALSO MY HOMETOWN(GHAZIPUR).
SO I AM REQUESTING U PLEASE SEND CUSTOMER'S NAME ON WHOM THIS NUMBER HAS BEEN REGISTERED TO MY EMAIL ID MENTIONED ABOVE ALONG WITH HIS CITY AND VILLAGE OF RESIDENCE.
THANKIN YOU

AirTel — Airtel is really harrasing

Sometime back, I was an Airtel touchtel landline customer for about a year. I was shifting my residence and wanted to have my Airtel landline disconnected. I gave Airtel 2 months advance notice.

Till the last day, they did not disconnect my phone and were pressurizing me to retain the connection. They also sent an inflated last bill to me, which I had to pay.

Airtel is surviving due to heavy advertising which lure customers to take Airtel’s services. Otherwise, their business practices and customer services is very low class.

Dear Sir/Madam
Sub, My tariff Boucher not Activate

I had activated of 69rs tariff Boucher on 18 October in my mobile. My mobile no is [protected]. But toady is 24octover my tariff Boucher not activate I have been paid full call rate. I had already two times complained to Airtel customer care regarding this problem. They are saying that this problem solved in 24 hours but my problem not solved that’s why I am mailing to you. I am very old member of airtel. I cannot think that about these types of to Airtel.

Regards
Tausif Ahmad
Mobile No=[protected]

AirTel — HARRASMENT TO CONSUMERS

I have been using airtel landline+broadband no.4110072 at vasundhara ghaziabad, past 2.5 years and regularly paying my monthly bill.I paid my bill for the month of July 2008 for Rs.1026/-.Most of the times the person from Airtel collected the payment from home either in cash or by cheque.

On 19/19/2008 I paid CASH payment of Rs.800/- towards the bill for August 2008 and the payment in cash was collected by the person from Airtel after confirming over phone by some one from their office.The person issued a receipt for such payment.(Reciept No. 632534)

I got the bill for the month of Sept.008 but the cash paid for August was not reflected.I asked to the person calling from thier call centre about such cash payment not reflecting in my account.They asked me to submit the copy of the last receipt and asked me to make payment for the month's bill and told me that if I make payment before September 2008 they would correct my account and next bill would be correct one.

Similarly they felt sorry for the month of October 2008 too and asked me to make payment for October when I denied payment for want of correction.Again and again the same story but no one corrdcted by bill.

I made all my payments till December 2008 .

When I got my bill for the month of January 2008 I shocked to see an amount of Rs.1900/- showing outstanding.Again they wanted me to make payment but I refused and asked to disconnect immediately.Whole through the month my phone line remain disconnected.Lastly, I got a call from some Swati from Noida Head office for the payment and refused to make payment unless I get the final bill till date to settle my account after all corrections.

Next day on 09/02/2008, Ms.swati told me that my account has been updated and I have to make a payment of Rs.594/- after deducting Rs.800 for the month of August and the rental for the month of January.I agreed to that to settle my account.I also asked for the final bill but they assured me that in theer system They can not do it now but their billing department would correct as the reuest has already been submitted for correction.

I made payment on their assurance for Rs.594/- on 10/02/2009 but today when I called to airtel if my phone has been disconnected thay answered me that the disconnection is due to non-payment of Rs.1300/-(approx.)
I told them that I was asked to pay Rs.594/-as I did then why its been delayed.They answer was "we dont know who has updated your account please provide their personal phone number so that we can trace"

What would be the answer for those inefficient/fraud AIRTEL staff.

Airtel — Airtel harrasment calls

Dear Sir/Madam

This is regarding my Airtel Broadband connection (#[protected])
I paid my Decemeber bill(Rs 1102/-) to a Airtel representative. He came to my house for bill payment collection but didn't bring the Reciept book and assured me that he would handover the reciept very soon
I also handover to him the application for discontinuation of broadband

Neither the payment was made nor the application was submitted to Airtel office..
I got a bill of (Rs 2254/-) in Feb i.e. combined bill of Jan and Dec(Rs1152 due to non payment a late fees was also added)

I paid only the Jan bill + Rs50 and asked the Airtel customer care to kindly discontinue the broadband

Since then,
I am being harrassed with N no. of calls each and evry day asking for bill payment which I have already done

My number is discontinued - (As per Airtel it's because of Non Payment)


Kindly look into the matter and do the needful

Many Thanks,
Sumit

Simply compliant in consumer court for harassment.

Airtel — Harrasment calls

Respected sir/madam,

I am recieving calls and messages from [protected](airtel) and [protected](reliance) regarding sexual harrasment from the past 2 days. I am not able to handle those calls any more. Kindly take necessary action on those who are doing these.
i am writing this having a little hope on you.
please help me

airtel ltd — Harrasement by Airtel

Hi,

This is regarding Airtel’s repeated calls for making payment for the disconnected landline phone.
I cleared all dues without a single penny pending just before the request submitted to Airtel and then I asked for the disconnection. As per the Airtel policy they will take ten days to disconnect landline connection from the date of request for dis- connection. Meantime I have to pay for those ten days on pro-rata basis. But now they are torturing me by forcing me to pay for entire month for services i.e. 1155/- which I have not availed at all.

I do not know on what basis this INR 1155/- calculated. This is the whole month charge amount and this is for the month of disconnection.

So as per the Airtel executive the disconnection will take 10 days from the day of request for the disconnection. Even if we calculate on pro rate basis, the amount for 10 says is INR 372.58/-(Three hundred seventy two and paisa fifty eight only). How the hell on the earth Airtel is asking me to pay 1155/- and appoint some rude collection agency people.

I have deposited some amount during the connection of this land line connection. In return Airtel has to pay some amount to me considering the advance deposit I have made.

Thank you,
Natesh Kumar

Namaste Mr. Shankar,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Shankar,

Further to our discussion dated 11 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Shankar,

We would like to inform you that your concern listed 11 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Saurav Ahlawat,

According to the tele con. with Ms. Nanditha on phone ([protected]), but i did not get confirmed reply that there wont be any executives coming nor call will be made for the same. I need a confirmed reply in written. An apology letter addressing my parents for the mental agony they have given. And a word they wont come again. Till then I don't consider my problem as solved but under pending.

Balaji
[protected]

AirTel — HUGE BILL

Hello Sir

I am Jainab, one of the airtel internet users. I am in great problem of billing.
I want to explain everything in detail.

Main pahle sify broadband use karti thi jiska monthly pay 450 hota tha, every month mujhe 150 zayada dena padta tha kyonki main zayada internet use nahin karti, mujhe time bahoot kam milta tha, jitna use main us time karti thi, ab bhi utna hi use karti hoon lekin mera pahle mahena ka bill 3000 aaya aur doosra mahine ka tisre month ka 7000 ka bill aaya hai, mera ph no[protected] hai,

Mujhe Mr rawat jo aapke airtel connection main kaam karte hain unhone connection lene se pahle kaha tha 555 ka plan le lijiye aur aapke ek mahine main jitna bhi use hoga, doosre mahine 555 se jo hi amount bachega next month main chale jayega.

But now I am in great problem of 7000 rupees bill,

My use did not change but the amount is very very huge. I had complained to Mr rawat the airtel agent, main ne jab unko bill dikhaya to wo bill le ke hi chale gaye aur wapas koi respond nahin kiya .mujhe sirf Saturday aur Sunday hi time milta hai ki main 3-4 ghante internet use kar sakoon lekin itna use mera pahle bhi tha jab main sify broadband use karti thi, lekin tab bill 300 ya 400 ka aata tha. aur mujhe 100 150 extra dena padhta tha as I had taken monthly scheme.

Lekin mujhe pata nahin tha airtel ne itna bada fraud kiya mere saath, mera bill badh raha tha aur koi information nahin diya gaya mujhe, aaj mera account 7000 ka bill show kar raha hai please aap mera bill sort out kijiye.
Main 3 mahine ke hisab se 555x3=1665-555= dene ko tayar hoon aur apna connection cut karana chahti hoon, Isliye please agar to aap mera problem sort out karte hain to thik nahin to main connection cut karana chahti hoon,

Airtel ne mere saath bahut bada fraud kiya hai, 2 and half month mahine ka 7000 ka bill show kiya jiska koi logic nahin hai aur mujhe ek lamba sa bill diya hai, Please sir mera problem sort out kijiye, warna main bahoot problem main pad jaoongi. Meri kamayee itni nahin hai ke rent ke ghar main rah kar main itna lamba bill ka bhugtan kar paoongi.
Please mera bill sort out kijiye nahin to mera connection katwa dijiye main phir se sify broad band main apna connection lena chahti hoon.

Maine is irade se Airtel liya tha ki har mahine mera 100-200 bach jayega .

Aap please Mr Rawat se bhi discusstion kijiye jisne mujhe itna bada fraud kiya hai, uske boss ka name Mr Sarkar hai .done ka Mobile number main de rahi hoon.Please contact them and sort out my problem .I am not rich person. We are poor .I can not pay your bill in any how, IT is realy very huge amount which I can not think of to pay in any how . Mr Rawat :[protected] Mr Sarkar:[protected].

Main tomorrow phone karke connection katwa rahi hoon sir

Please jald se jald mera problem sort out kijiye.I am in great problem,
I complained 3 times but not a single response, it is very very bad customer care in Airtel. my latest complain number is 11438282

Thank you and hope that you will sort out my problem as soon as possible.Lets see how long you will take to solve my problem/

jainab

this is very bad, i dont know how they do like this.

Namaste Ganesha,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Ganesha,

Further to our discussion dated 11 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Ganesha,

We would like to inform you that your concern listed 11 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel — Negligence and Useless Attitude

The telecom company is called Bharti Airtel who is the cellular service provider, I have been toleratin their attitude for many days but cannot take it any more. These people have been making funof their customers. They dont even care to pick up phone calls of cleints in case it is necessary. They do all sort of mess..they disconnect the phone even when they had not sent the bills....If bill is demanded they simply give the printout on a paper stating that this is your bill...I am going to take legal action against them for the loss that had happened to me due to their disconection without intimation.

And if anyone of you guys are watching me write these line PLEASE SAY NO TO SUCH USELESS SERVICE PROVIDER WHEN YOU HAVE MANY OTHER PROVIDERS IN THE ARES... DOWN DOWN AIRTEL

Airtel — Number is till not working

Dear,

My mobile number is [protected]. This is my prepaid number.
I given application to airtel executive for the transfering this
number from prepaid to postpaid on 7th feb 2008. That time airtel
executive told me "after two to three days your prepaid number is
deacivated for one day then your postpaid nymber will start". But my
prepaid number is deacivated on 11th Feb till it si deacivated. Even i
am trying to call that executive i am getting answer from last three
days like "it will start within two hours". Rite now i am facing too
much problem because of tgis. Kindly help me.
I am employee of KPIT Cummins Pune. I applied for the
corporate postpaid plan. Tha executive seating in KPIT Cummins. His
name is Tushar.

Regards
Mahendra Lodhe
KPIT Cummins
Hinjewadi,Pune

Airtel — No Proper attention given to customer queries

We have been trying to change our internet plan for the last 3 months.

I am curretly paying 1000 Rs for internet and want to switch over to minimum plan, since our usage is very low and we are unnecessarily paying 1000. I have been trying to chenge this for the last 3 months . We reached the customer service 2 times and they did not give proper directions.

They gave us website for us to register the complaint but it got bounced back. We agian tried reaching the customer services and told him that this what happened but they did simply ignored it.

Till this month i am paying Rs 1000 for no use.

Kindly help.

Dish TV — Dish TV not working at all

I had bought this rubbish impressed by Sharukh Khan Ads. It worked for few days and that is it Since after that my set box has not worked at all.

The complaints are not registered and no system of complaint number and no signal what so ever.

A clear cas of IPC 420 against the Dish TV and against one gentleman called M.K.Pandey Jaipuria Plaza who did not even update the annual amount since it shows Zero balance, and the behaviour is so bad on phone that one would not like to see that again.

Is CEO of Dish TV noticing.

Today when I searched for Dish Compaint I was releived to see Thousand of Sufferes like me.

Thanks God I am not alone.

Is Padam Shree Mr. Sharukh reading all this if so I think he shoud stop endorsing the Dish TV.

Dish TV — notworking

I have made so many times complaints in the your respective office but they have take no action even they they have disconnect my phone MY V C No [protected] My Mob No [protected]

address Jai Parksh yadav
17H / 235 vasundra gazai bad

Regards

J P Yadav

Dish TV — NOT FUNCTIONING

OUR DISH TV IS NOT FUNCTIONING FOR THE LAST MORE THAN ONE WEEK. WE HAVE BEEN COMPLAINING M/S AUDIO VISUAL ENTERTAINMENT, 729-A II nd FLOOR M.G. ROAD GURGAON FOR IT. EVERY TIME WE ARE TOLD TO PUT IT ON 662 BUT ALL OF NO USE.

Airtel — Useless/Hopeless Service

Airtel is the most hopeless service provider. They don't care for their customers. They just show big adds nothing else. I request each and every one to not to go for such a hopeless service provider.

Dish TV — dish tv working

My name is Rajkumar my vc no. is [protected] my resi add is 169-G aram bagh, pahar ganj, New Delhi-55
star plus, Zee TV IBN 7 9xm Channel and new Channel Colour is not working properly. my email id is raj.seema.[protected]@gmail.com.
Pl. do the needful and acknowledge.

IN BIHAR & JHARKHAND CIRCLE YOUR INTERNET SERVICE IS VERY POOR WHY.

Dish TV — Our dish T V is not working

[protected] This is our dish T V card no. We recharged this on
20 days back. But our set top Box is not working since from 20days.
If we on the T V it shows call to customer care no. Why?
Please reply me soon

give me the details of incoming/outgoing details with timiong, the number is[protected]

Dish tv connection — Very Bad service & co-ordination

I have been a DISH Tv Customer since December 2007 & since last 6 months I have been regularly facing the issue with Signal quality. Every month I get messgae on myTV "301-Signal Not Found". For every visit, the executive charges Rs.150 to Rs.170 for rectifying the issue.
I am sure that the technicians are not fixing the problem & trying to make more money on every visit. This kind of service & attitude is not expected from DISH TV brand. Even the dealers are not having complete information regarding the recharge & Annual maintenance contract details. I have regularly reported this problem to the customer care but till date no action has been taken.

Kindly rectify atthe earliest else I will need to lodge a legal complaint in consumer forum.

Thanking you

Varun Chandra

I am also facing the same problems with DISH TV

Gaurav Gauba

I will give you the email id of dishtv customer care, Just mail your concern along with your details of VC NO, ADD, CONTACT No for qick action on your complaint.

Email id: [protected]@dishtv.in

The camplaint launched by one of the user is genuien. Here ia m just copying the same thing what he has said

Very Bad service & co-ordination
I have been a DISH Tv Customer since December 2007 & since last 6 months I have been regularly facing the issue with Signal quality. Every month I get messgae on myTV "301-Signal Not Found". For every visit, the executive charges Rs.150 to Rs.170 for rectifying the issue.
I am sure that the technicians are not fixing the problem & trying to make more money on every visit. This kind of service & attitude is not expected from DISH TV brand. Even the dealers are not having complete information regarding the recharge & Annual maintenance contract details. I have regularly reported this problem to the customer care but till date no action has been taken.

Kindly rectify atthe earliest else I will need to lodge a legal complaint in consumer forum.

Thanking you

Manish

Airtel Dish TV — signal lock

my name rahul saxena .i am purchase airtel dish tv to the fastival dhantersh now the subscriltion are one year but your member's are come to install after to month now my dish tv are lock after six month now are one month are complet to lock my dish tv . please start him as soon as possible

DishTV — Not functioning at all

I am Mr. Vinod Mali, Residential Address : Kalyan Kunj Gali, B/H. Alpana Cinema, Pratapnagar Road, Vadodara - 390 004.

I have purchased dishtv setup box on 21st April 2009 with platinum pack. It was working ok.
VC No. [protected]
Now i have chaged to silver pack from 30th July 2009 by paying Rs. 1500/- Then the problem starts. It shows the message of Check the setup box to antina is coming on the screen no picture /audio signal. I have called on the cusomer call number given.on 3rd Aug. My C. No. is 27904113. One engineer visited on 4th Aug. and informed me that your set up box works with other TV set. And asked to give back the setup box from where it is purchased. Then I went to the shop and requested them to change the box. they checked the box and reported that it is functioning well and no need to change it. I connected it now on my TV set. The same message is coming again. I am totally tired with this set up box. Please advise me what is to be done now? After paying it also we are not able to get the connection and not watching our favorate serials / sports/news. Kindly treat this mail urgent and send your local engineer immediately to my house and do the needful. Please call me if you need any other information. I request you to take immediage action on this.


Vinod Mali

(M) [protected], [protected]

Airtel — Dish connection not delivered

We were supposed to receive a Dish connection from Airtel in January as part of Samsung LCD TV purchase. After following up with Call center, Service managers and many, we still have not received the Dish connection after 8 months. Overall there was no single version of truth from Airtel Service folks. The Call center says the connection is cancelled. The Service Manager promised to install one day and did not get it done. When we call him after that, he does not answer the phone. It has been a pathetic experience and lot of stress just dealing with Service people acting so unprofessional. Here is the phone number of the Service manager who gave a hard time. Satish - [protected].

AIR TEL DISH TV — Not workig

am using Airtel Dish TV since Sep2009 and Now DishTV is not functioning properly , and after doing regrous complaints our dealer here at Mangalore is not behaviing properly and his service is very poor my customer ID is [protected]

Airtel Dish TV — Regarding the connection failure

Hai,
This is RAJU from trichy,tamilnadu. We had purchased airtel dish tv connection with the id no[protected]. We had recharged thrice. But still the account balance is showing as negative. We had gone for 6 months subscription. Date is upto may 2010.but they had switched off our connection. And sending a message as negative balance. Kindly look into it.
By
RAJU

Airtel Dish TV — activation

THEY ARE NOT ACTIVATING OUR NEW AIRTEL DISH TV FOR TWO DAYS. OUR CUSTOMER ID NUMBER IS [protected].PLEASE ACTIVATE OUR DISH.

Airtel Dish Tv — STB not working

Stb box not working from last fifteen days . I have complaint three times in customer care also inform to your Area manager Mr. Vinod Singh but problem is at is.

Airtel Dish Tv — Set Top box not working

This is 4th Complaints.there is settop box is not working,at last 10 days.so you need to be repair imadiately,If you dont take any action,I Must take a action on your service.your service is very low for us,so take it hard.
thank you.

Airtel Dish TV — signal not catch

Dear Sir,

We have a new connection of airtel DTH TV from March 2010.form saturday TV not catch signal.Complaint registered to your Local rep.in
Alwar.till now no one entertain complained.
We request you that please instruct your loacal service eng to attend complained. if services not provide we think about surrender connection.

Regards,
Rajesh Jain
[protected]

I am fed up with BAKWAS service from a Company Such Airetel. I have launched my compalaint before one week. There is some problem in my set top box. I am fed up doing phone calls & mails to airtel. No responce from there. They are saying 24*7 service. But 100% poor service from airtel. The daily charges from my account is getting deducted where i am not able to see a single channel on it.
This is my last compalint against them. I will go to conusmer court now. I am wasiting my time to calling airtel customer care it takes around 10 min to go to actual engineer. & till the problme is not solve.

PLEASE DO THE NEEDFUL.
Really fedup such poor Service from ARITEL..

Airtel will soon be like MTNL, its digital tv cell is a bull ...I recommend dont buy airtel.

-----a harassed customer of Airtel

name :mohmmed arif bepari
adress: unkal timber yerd hubli 31
age:32
cell :[protected]
state:karnataka

Dish TV — set up box not work

Maza dish tv setup box karab jhala aahe thyachi 1st complaint dt.01.07.2010 la keli hoti com. no. 41085924 aahe. Tewhapasun aaj paryant majhi complaint pending aahe. Mi customer call center madhe phone kelyaver mala 24 tasat aapli complaint aamcha technicion yevun tumcha setup box durust karun jayel aase uttar milte. Aaj parat mi phone kelyaver mala dusra complaint no. 41259953 dila aahe.
pan aaj paryant kontahi technicion aamchya kade aala nahi or koni phone sudha kela nahi.

aapla ek grahak....
Sanjay Namdev Bhosle
mob.[protected], [protected]

THEY ARE NOT ACTIVATING OUR NEW AIRTEL DISH TV FOR SEVEN DAYS. OUR CUSTOMER ID NUMBER IS [protected].PLEASE ACTIVATE OUR DISH.

Dish TV — Defective Product (Set-top Box) and Poor Customer Service

My VC #[protected] (Dish TV Consumer Reference No.), I purchased the Dish TV HD on August 17, 2010 and the hardware (Set-top Box - STB) that was installed was defective. I faced numerous problems including a non-responsive STB, picture getting shrunk to one corner of the TV screen or zooming to larger than the TV screen.

On top of this, certain channels started dropping off - they were not available if you scroll for them in the menu or punch the channel no. using the remote control's keypad.

We registered the complaint at Dish TV customer care (Complaint No.[protected] and there service response was very poor. The customer care mentioned their response time SLA to a complaint as 24 hrs. but the Technician responded in 48 hrs. only. The Technician called me to find out what my complaint was when I had clearly defined it to the Dish TV Customer Care. The technician mentioned that no details have been passed on to him by the Dish TV customer care. Amazing coordination!!

The technician has replaced the Set-top Box (STB) and confirmed that the new product will be active within a couple of hours. When we contacted Dish TV "once again" after 4 hours of "no-service", we were told that the activation takes anytime between 4 hrs. to 48 hrs.

I am exasperated and would seek a refund of my payment for my purchase of Dish TV HD services and product.

I will also advise all to seek an alternate service provider TataSky, Airtel, Videocon, Sun etc. (my other provider is Tata Sky and haven't had a bad experience with them)..

What a let down from a Brand which is aggressively promoting itself and using Sharukh Khan as its brand ambassador - wish they could use some of the money to improve their own process efficiencies.

Sanjeev Sharma

Airtel Dish TV — NO RESPONSE

I am using AIRTEL DISH TV (customer id[protected]
since i have shifted my house to the new location, i requested AIRTEL to te install my dish antena to my new place.
But i have poor response initially. After severe follow up, they said it requires a week or 10 days to reinstall the dish. So far i have not got any feed back from airtel. I have sent email to theam also but no response. Now i thought of disconnecting airtel and going for new one.

Please guide me

K S Gajendran

AirTel — no.not working

hello sir, my name is rajendra gajanan jain & my cell no.[protected]. actually,this no.was atomatically out of service. the network was gone day of[protected]. so plz try to work this no.sir i was also done job in airtel

Airtel Dish TV — Dish TV Complaint from more than one Month

Dear Sir

We are follow up from last one month (september 06,10) for complaining the Dish TV as diffrent dates & complaint number mentioned below :

Complaint numbers :

3873328

3954143

3971087

3993559

4087388

Every time someone comes & not able to solve the problem .

God knows when it will be sought out .

Regards
Pankaj Kr Nainiwal

418 bhera enclave paschim vihar new delhi
[protected].

Airtel Dish TV — Buying airtel dishtv

I have purchased airtel dishtv thru online internet bank as on 14/10/2010..after three days of waiting i called airtel customer tollfree no and asked about my connection...they said they will call after 24 hrs..will fix the issue...after 24 hrs of waiting i called again..got the same response till every other till today...by bank confirmed my transaction was succesful and gave me the transaction no[protected]..

Airtel Dish TV — Bad service

From last one month I am facing a problem with error code B001 and even after lodging a complaint in coustomer care for 6 times the problem has been not solved.The dealer of asansol airtel dish tv is not responding at all and also once he called and told that the service charge he will be taking is 200 Rs but i enquired in coustomer care the service charge is 100 rs and he is refusing to give the bill.I have even complained the same to the regional head till thee is no response.

DishTV — tv not working

Signal not found complaint for the last one week. No maintenance person is turning up inspite of several calls.

VC [protected]

Complaint Registration No.98522116

Cell Phone No.[protected]

Airtel Dish TV — Connection not working

For my customer id- [protected] , the connection of Airtel DISH TV is not working since 5 days, inspite of tens of calls to customer care no visit has taken place yet, different timings have been given whenever a call is made, very unsatisfactory customer support and very poor delivery system and unresponsive attitude of the company. Problem is yet to be resolved. a major irritant comes in the form of SMSes which say that your problem has been resolved ( though nobody is actually addressing the issue)

sir, i am the coustmer of airtel dish tv . i have recharge for 12 mounths in last mounths but now i have got messsage that i have only 18.40 Rs balance in my dis tv. and second problem is that now no signal in my dish tv.and register number of my dish tv is [protected].so please solve my problem as soon as possible. my register mobil no-[protected] in airtel dish tv.

Airtel Dish TV — Negligence

The airtel dish tv customer care is useless, hopeless......On Thursday i forwarded the request for re-installation and these people gave the appointment for friday at 12.00 p.m. But nobody turned up nor i received any call from the engineer.When on friday ,i called up they gave the appointment for saturday. But same was the case .After that nobody has called up till now ........ I have spoken to the seniors also but not satisfied. Aradhana was there, one guy named abhit syed was also in touch.But nobody was able to sort out my problem.I think you people should shut down your customer care as it's of no use.I am waiting for the harsh action on this.

Regards,
Shivraj Rana

Airtel / airtel dish and set of box — Set of Box complaint

set of box removed by airtel staff and even after One week same is not installed at my home,I lodged complaint with airtel vide complaint No 4698021.Now I am planig to goto media with full drtails stating the service of airtel. My account No is [protected]

My ID is [protected] and I am not happy with your customer care executives which are just commitments and not solving the problem. The airtel connection get disconected on 24th of aug I recharge my account on 29th and still airtel tv was not connected then I complain on 5th of oct. Customer care executive commited me that I will get your complain solved that he will get startmy connection till 7th of oct and will also refund the rechared value that we cannot yet get it. Then I also compain second time that my 1st complain was not solved but he said that their is no such complain. But I will get it and call you back. And they get us hold on our cell phone more than 1hrs but then also they are not getting it. So, I am fed up with your service. If my complain will be not solved till tommorow just take dish tv with set up box other wise this complain will directly sent to consumer court center.

My customer ID is [protected] .I gave complaint for relocation of connection from Chennai to Bhubaneswar.My service request reference number is 5036226, dated 11 January 2011 from Chennai.I am only given assurance over phone for relocation. On 12th January I was asked to be at residence from mornning 10 A.M. to 5 P.M. and wait Aitel ebgineers for relocating connection.But no body turn up.When I contacted the no [protected] for assistance send me by SMS, nobody received the phone.I am sorry to say customers will not trust Disc TV if they are service like this.

Yes, Its same across. I also tried to register the complaint in person and they are not at all interested in hearing the customer complaints. George Jacob

DishTV — Not Activating the services

Hi,

I am Nagendra from Miyapur, Hyderabad.
Last friday i purchase one Samsung LCD and along with LCD they given DISHTV connection. At the time of purchasing they said that you need to pay only 700 rs as activation charges and you will get the complete setup and 45 days free services for the plan which i choose. I have choosen South India Telugu plan. They completed setup of LCD and DISH TV on March 15th Only.

Still the sevices were not activated. Every time they are asking for Voucher number and complaint number. I given the voucher number more than 10 times now. They haven't given any complaint number while doing the setup. These CC people were asking for the complaint number given at the time of installation.

Nobody is giving accurate response and the toll free number is also not working.

Airtel Dish Tv — Very Rubbish Service

I have used the Airtel Digitel TV and I have continue suffered when I connected.Today's I have losted the India Vs Pakistan Match telecast. I have registered the complaint and 15 to 20 call but no body solved my problem.

AirTel — Set Top Box Not working Properly

Hi My Airtel Set Top Box is not working Properly, only a few channels are coming( only 10 out of 100). I complained a lot to airtel customer care as well as area engineer but in vain. No positive response came.
Please solve my ptpblem as soon as possible.
Details are given below:
Sanjeev Rampal
Mb.[protected]
STB ID :[protected]

there is no response from airtel customer care as i am calling them for 3 days and no body is calling on behalf of airtel

Whenever there is a power cut my setup box doesn't work. I will have to keep it switched on for a day or two for it to start functioning. I have had lodged the complaint regarding this several times with the customer care but there is no permanent solution been given till now. Every time the technical person (more than 4 times)comes and plays around with some keys and gets it back to normal, and each time they visit i had to give them the minimum charges. This problem occurs very often. Can someone seriously help us out from this issue and tell us what exactly is the problem.

I also faced the same problem. 7 days passed my new Airtel TV which i have purchaged 1 month back has signal poroblem. No one receives call on toll free numbers. What a worst service!!

Airtel Dish TV — Bad service provided by distributor

hi my id no is [protected].i faced problem from last 3 days but airtel distributer not provided any service. and the behaviour of employee is soo bad. i lodged my complaint but nothing happen. i suggest never choose airtel dish tv otherwise they face many problem

i am also facing problem? regarding airtel dish. when i was purchased from chennai last month that time they say that even all GCC country & USA also clearity. Don't worry take him. Than i purchased ramapuram chennai near porur chennai 116. after installed evevything coming . this month i taken set up box then activited in muscat. no singal coming. they people says that why you are buying air tel dish no use? no singal totally waste.
i suggest never choose airtel dish tv otherwise facing same problem . not only me lot of my friends are facing problem .
useless airtel dish>>...

My e Mail adress : bhavishyashan @gmail.com

DishTV — Issue not resolved from 1 week on Dishtv

Hi ,

My Dishtv is not working from last 1 week.
I logged the complaint on 23rd June through customer care.First the guy who was talking was very rude and aggresive. The whole saturday their technician doesnt came.Then i called again and talk to there senior ..he said there man will come on sunday..but he didnt...
Monday went ..tuesday technian came and gave me new setup box and said it will start working in 2 hours....But it didnt...
Then finally on wednesday i went to the service center and asked them to help me..They said it will work in 2 min.
Its thurdasy now and still my DISHTV in not working...

I dont know whom to approach...There service is totaally useless...

Thanks
Vandana [protected]

Airtel Dish TV — Set Top Box Not Working

Hi ,

I am facing problem in my Set Top Box since 20th August 2011.I have already logged a complaint on Customer care on 21st Aug11 (Complaint no[protected].These Airtel people do not have the curtsy to call also .Its 25th Today till 8.45 pm i do not have any update from Airtel that by when will this be resolved .I have faced this issue last month also& same service was given .Its a crap Set top box & the company is also the same Please take some action on Airtel as the service provided to customers is hopeless .
Today i have again logged a call to Airtel & they had no clue as to why the call has not been resolved yet .The customer care Person had nothing to say other than apologysing which they are best at as usual..Todays (Compliant no [protected] which i got at 2.15 in afternoon .Till now there is no response yet .

My Contact no - [protected]

Dear sir,
this is inform to you that dish tv installed dt 29.10.2011 at our home with two month free family pack recharge our vc no. [protected] but only dish tv running till 31.10.2011. we have allready compaint agst dealer complian no. is 73122981 dtd 01.11.2011 why reasion of disconnected.



thanks with regards
S. pushpraj
h. no. 625, kr compleax sector-45c
chandigarh

airtel dish — dish not working

we paid for AIRTEL DISH TV CONNECTION rs 900/- on 21st November 2011 . it has not been working since then. we are tired of complaining to air tel officials , but all in vein .please take necessary action.
dr. abha mathur

Airtel Dish TV — Fraud people in Airtel Dish TV

I had taken airtel dishTV connection last year.(Customer number: [protected].) . It was such a worst experience that I stopped using the same
in 6 months only because of the worst service. But after that airtel people start calling me every week for asking to activate connection.
I told them that I don't want to us this connection. But still they continued calling.

I was almost like a harrasament. One day I got call from Airtel Customer Center Swargate office that "U can return the set top box and they will return Rs 890 in refund"They had called me couple of times for the same from following numbers,

[protected]Rasika)....
[protected]Ashwini)

I confirmed that these numbers belong to Airtel office ,VegaCenter,Swargate,Pune
I agreed to return and they had collected the set top box on 18 november and given me a receipt.They agreed that refund will be received within 15 days by DD.

But I have not got any response from them after this. When I checked back,they told me that there is no such process and Airtel is not responsible for returning any money though they have taken the set top box


I don't understand why airtel is doing such cheap things for a set top box whose cost must be less than Rs 500....Is airtel started recruiting "Chor" in there call center who promise false things to there customers? or it is airtel's policy to misguide their customers.

I lodged a complaint with airtel but no use yet. I am still receiving the calls from them that return the set top box though I have sent scanned copy of the receipt.

Good u resolved it without informaing anything to customer. Can u tell me what u have done to resove this. I don't want any false promises over phone Tell me hereonly How you have reolved this.

is ramkrishna tiwari vc. no. [protected] i have fill my dish tv accounts with rupee 1bove 1500 but it dont shows in previous when i recharged my dish tv accouts i have got a message for recharge successfully and in my dish tv account shows next date in december 2012 but my service is intrupted after one month and my account is not showing the amount of recharge this the mojor problem of dish tv and i want to contact dish tv customercare then here is no toll free no. provided for customer support that is one of the rubbish DTH service provider in the world.and there is a lot of problem that is not solved my dish tv

air tel dish connection — TV connection not getting

I have taken connection of Air tel dish but for the last three days pictures are not coming complaint no is also not getting please help me.

Namaste Ms. Singh,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ms. Singh,

Further to our discussion dated 11 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Ms. Singh,

We would like to inform you that your concern listed 11 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Closure of Service and other benefits

Sir,
I took a connection of AIRTEL Pre-Paid, on 04 November 07 from JMD Communication, Lajpat Nagar, Sahibabad, Ghaziabad. It was taken in the name of Mrs Sadhana Singh. Relevant documents were submitted. My papers were sent to Airtel Office for my phone activation. But, to my dismay I got a call from Ghaziabad Airtel office that the connection I was using was not on the name of Sadhana Singh but on some other name. I was instructed to submit my documentary proof once again. I am serving in Indian Air Force, and at that time I was place at New Delhi on official job hence there was a little delay in re-submission of papers. But after submission of my paper, on the third day I was disconnected from Airtel and my SIM was showing Inactive SIM. However, it was reactivated on 11 Dec 07 but my value added features were removed. My SIM had a validity of two years but after reactivation it showed that my SIM validity is over and I had to recharge it. I contacted to Customer care and told my problem but on the third day only I was again given the fresh validity for the two years. I also had a value added service of local Airtel to Airtel Rs. 50/- free talk taime every month, which I was taken off. Now whenever, I try to contact Customer care, I am not getting the service. Only computer generated voice is heard but no Executives are coming on line. Kindly help.

AirTel — not finding the site

hi iam naveen there is a mms for my no but the web site is found so pls give the deteails for the mms come from airtel

Respected Sir / Madam,
I am Receiving SMS Jokes from The Number 5432106. My Balance Amount (Credit) is getting thinner and thinner due to this Nonsensical Offer, which I would like to Disable with Immediate effect, since I had Never Signed up for these type of alerts.

I have a Lifetime Validity Sim Card from Airtel which has given me Really Exceptional Service and Connectivity throughout My 4 years o[censored]sage.

Kindly help me to Terminate this SMS subscription and oblige.
Thanks & Regards,
M Shanker

Namaste Swaroop,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Swaroop,

This is to inform you that your concern listed 11 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Swaroop,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — need broadband connection

hello sir
i need airtel broadband connection but they are not allot me connection..i need connection.

Airtel — harrasement of unwanted call by airtel user

I HAVE AIRTEL NO .[protected] ...IM USING IT SINCE TWO MNTHS . I HAVE ANOTHER AIRTEL NO AT MY HOME.. MY PROBLEM IS THT ONE NO .[protected] IS CALLING AT HOME AT NIGHT AND TA ..AND HARRASE MY FAMILY I HAVE FULL ADDRESS OF THT NO .HOLDER SOLVE THIS PROB...HIS ADDRESS IS BELOW
SIVALAL PANCHAL
28, TRISUL PARA,
3RD FLOOR, UDHNA,
SURAT, INDIA

airtel bharti india — giving harrasing call

Dear sir/madam
i am having a airtel postpaid connection for the few year, and i have made all the payment. there are some bill pending from my side also which i am ready to pay but the airtel group is giving me the exces bill inspite of my acctul bill with a heavy late payment charges. as i said them to sent a bill detail so that i can analysis my call but they are not giving me the bill. now for the last few month they are giving me and my friend & relative a threating call to make the payment. as per suprem court judgement no one can make such type of exportion call.i am fead up with these call and they are giving me totally desturbing me. kindly help me or suject some thing

Airtel Broadband - Bangalore — Harassment

Landline No. [protected]

SR No. 25579320

21st Oct I have made a online transaction for payment, by mistake i have made a payment of 1,20,000+ INR instead of 1,200 INR thats it. Since then i am harass by the Airtel, i don't know how long they are going to take for refund. Daily i am calling them enquiring about the status by there is no update when they are going to refund and to reach them each time it will take 15-20mins. I would like sue this company and owner Mittal. On 25th Oct i have lost my father and i don't have enough money on savings account and had tough time. can anybody suggest me how to recover money from them and file a case against them.

Regards.,
Hafeez
unsatisfied and harassed airtel customer
[protected]

Airtel Broadband — Regarding Harrashment

Dear Sir,

I have requested Airtel to remove broadband conection in Augest'09 after constant followup they removed the connection in October'09 after setteling all the bills and i have also returned their phone and server box.But after 4 months they are still claiming the bill which is after october'09.they are giving me threat of manhandling.I am to harrased to handle this and without any reason.Please help me out of this.

Regards,

Anuja Srivastava

Airtel Broadband — Harrashment by Airtel

Hi,

I had Airtel Broadband[protected] for around year. In Sep'09 I shifted my residence. I called up Airtel customer care on 25-Sep-2009 for discontinuation of my connection. I was told that my connection will be discontinued within 48 hours. At that time my bill for September was also paid. So there was no dues when I made the request for disconnection.

After that I received call from Airtel CC regarding my unpaid bill in November. I explained to them that I have already requested for disconnection in September and I have paid for the September month too. And since them I am receiving call from Airtel every 2-3 weeks. I have explained the same thing multiple times. I have also asked them to check if there is any usage after September. But all this to no avail as I keep getting calls from Airtel.
Its pure fraud that Airtel is committing. They have designed there process and internal system like that nothing is in sync at there end. When I have placed the request for disconnection, my account should have been closed in that billing cycle. But they kept my account activated and now harassing me to overpay them

Can somebody guide me what I should do.

regards,

huh...standard reply that I have seen with most of the Airtel complaints on this forum. I will keep updating this thread so that other user will know how serious is this response from Airtel

Airtel — Age harassment

Dear Concern

I have lodged a request for migration of postpaid connection to prepaid connection for mob no [protected] in the name of Lalit Kumar from airtel company at PNS Telecom based at karnal dtd 28.08.2010.
They were saying that we will process your request on 01.9.2010 due to closing is going on, but still no revert by their side. now when i called to them they said there system is not working . By every time they replied the same system is not working. They always harrased on ph and no solution given till time.
Now i am in chandigarh and left the karnal. So i cant get them at karnal. Customer care person said we cant help you, you have to contact at karnal office only.
Now help me because its not possible for me to go to karnal. Because i am working in a axis bank and transfered to chandigarh.
So provide the solution, I am ready to pay the total outstanding amount till date 28.08.2010, but no reply form their side.

SO kindly help me out.

lalit kumar
[protected]

Airtel Broadband — Harrasment to customer

I had a AIRTEL Broadband connection.Phone number [protected] I disconnected the same by informing the customer care of AIRTEL. I cleared all the bills before disconnection.They accepted the request. After their confirmation of disconnection I received bills month on month. I asked for explanation for the same to the customer care again but no action was taken from their side. Now I am getting collection calls from AIRTEL to pay the money when I never used the BROADBAND. I request everyone not to use AIRTEL BROADBAND service. It is such a disgusting customer care.

Airtel — airtel broadband connection

maine 198 par call karke apna conection band kara diya hai fir bhi mera bill aa raha hai ....plz mera internet brodband conection band kar de jisse mera bill na aave mera lendline no.[protected] hai thanx......

Airtel Broadband — Harresment by Airtel

I would like to share continues harassment that I am going through by Airtel Broadband. I have been an Airtel customer for last 3 years. I decided to shift from my house with effect from Aug 01, 2011 within the same city. I called up Airtel customer care asking about the transfer of my connection for which I was told will take around 21 days (Please note that as per TRAI guidelines the transfer timeline is 3 days). Hearing this I requested for disconnection of services as no person could continue without an internet connection for that long. I went ahead & cleared my dues so that the disconnection could happen without any issues. I received a call from the retention department of Airtel where the executive shared that the transfer will happen within 3 days as the earlier timeline was given because of some software upgrade which has happened so now the time taken has reduced. Basis this assurance I agreed to go for transfer of connection. To my shock no one bothered to contact me for transfer for the next 25 days. After waiting till August 10, 2011 for someone to contact me I decided to get the connection disconnected as Airtel had failed to live up to its commitment. It took me 2 days to finally reach Airtel customer care as they would avoid taking my call the moment I talk about disconnection claiming that a software upgrade is happening so they can’t note my complaint. Finally on August 11, 2011 I was able to make it clear that I want my connection to be disconnected. I also told I have moved to another service provider so now do not need your connection.

Despite my clear communication they did nothing. I even wrote them a mail regarding the same on August 11, 2011 which they ack but did nothing. Finally I received a call on August 24, 2011 from Airtel telling me they have a transfer request from me & would like to start the process. When I told him that I do not want a transfer any more & have already spoken to customer service about disconnection he hung up.

The worst thing is my connection is still active at my last address who would be responsible if the phone is used for some criminal activity by new residents of the house or any third party as I have no control over the old residence. Also Airtel despite not doing there job is still charging me rent for the period when I can’t even use their service?

To my shock yesterday I wrote a mail again to Airtel making it clear I do not wish to continue with their connection at any cost even if it is free despite the mail their representative wrote to me saying they have noted down my request for transfer & have forwarded the same to the concerned department. I have no idea what kind of people does Airtel hire who can’t even read customer’s mails & respond. Also the E-Mail ID of the nodal officer provided by Airtel nodal.[protected]@airtel.in does not work. I am hoping atleast god will save me from Airtel. I will never ever in my life ever use any service or product of Airtel.

Please disconnect my connection......
Regards

Nitin Grover
Airtel Number[protected]
Comp No - 1437624

Airtel Broadband - Bangalore — Didn't get my money back even after 60 days

After I raised a request for airtel broadband in my home, an associate named Mani (Contact Number: [protected]) came to my place and I filled up the Customer Enrolment Form and paid Him Rs. 999 for my connection. He assured that the connection will be done within 72 hours. After 3 days I call him back and he says, there is some problem in my area and it will take another 3/4 days. I call them back again after 3/4 days and this guy told me that problem is still there and another 10 days will be required. I got pissed of at this moment and he gave me another person's name and number (Ravi: [protected]) who was sitting in a higher position. When I called that guy he said me the same thing. I was very angry and told him that I will sue airtel for this. I was stunned when He told me I can do whatever I want.

After that I decided to cancell my request and called them. They cancelled my order and told me that refund will be made after 25 days. Its now more then 60 days and I still dint get my refund.

Please take immediate action against these FRAUDS.

Thanks,
Jaydeep

Airtel Broadband — HARRASMENT OVER CALL

HI I AM BEEN HARRASED BY A LADY FROM AIRTEL, AND SHE IS USING ABUSING WORDS, I GOT HARRASMENT CALL FROM HER ON 29TH MAY AT 5PM AND 0N 30TH MAY AT 13.25PM,
I WOULD WANT TO GO TO THE CONSUMER COURT AND FILE THE COMPLAINT AGAINST HER AND HER COMPANY.

Namaste Mr. Shankar,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Until and unless my complaint is resolved I dont take it has been solved.

Namaste Mr. Shankar,

This is to inform you that your concern listed 10 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Will have to wait, for 3 to 4 months Or the Airtel has to send an apology letter to my parents for the mental tension they have given or they have to assure us in written that no executives or call should come to us regarding the same

Namaste Mr. Shankar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Surjit,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Surjit,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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poor... very poor.

Airtel Broadband — Poor service!

Hi sunil barthi mittal please contact me.

Airtel Broadband — poor broadband

the speed of broad band is so slow that it takes one hour to update a anti virus of 5 MB COMPANY IS CHEATING PEOPLE ON THE NAME OF BROADBAND

AIRTEL PHONE & BROADBAND — POOR SERVICES

Dear Mr. Sunil Mittal,

I fully understand with the important missions you always have in your hand but still I am making an attempt and hope you are able to read such frustration of customers some time in your busy schedule.

I had the opportunity of hearing you in a business seminar 6-7 years ago and was convinced that you are man of changes and commitments, though that impression still stays but wonder why people you assign to manage deadwoods who can not perform 5 percent of what your visions are.

To make my complaint brief, I had applied for a WI FI router and committed time was 10th Feb and ever since the close of dedicated time I have logged on 4 calls and each occasion a new excuse is tendered. I have sat at home for 3 days waiting for the router and wasted my important time.

I am fully aware that you cannot satisfy all your customers but In the interest of a your company's future would need your attention to weed out inefficiency.

Best Regards,

Sincerely,

Vijay

Details of account number 12786337 & phone number [protected].

Net Speed is Very dead slow 33.10kbps not satisfied.