Airtel Complaints & Reviews

Namaste Mr. Goel,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Goel,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — HARRASMENT BY YOUR CUSTOMER

SIR/MADAM
YOUR UNKNOWN CUSTOMER HAVING NUMBER [protected] IS HARRASING ME ON DAILY BASIS BY POSTING LEWD AND VULGAY REMARKS AND IS DISTURBING ME DAILY BY MAKING SEVERAL MISSED CALLS.
I HAVE COME TO KNOW FROM THE INTERNET THAT THIS NUMBER BELONGS TO UP EAST CIRCLE WHICH IS ALSO MY HOMETOWN(GHAZIPUR).
SO I AM REQUESTING U PLEASE SEND CUSTOMER'S NAME ON WHOM THIS NUMBER HAS BEEN REGISTERED TO MY EMAIL ID MENTIONED ABOVE ALONG WITH HIS CITY AND VILLAGE OF RESIDENCE.
THANKIN YOU

AirTel — Airtel is really harrasing

Sometime back, I was an Airtel touchtel landline customer for about a year. I was shifting my residence and wanted to have my Airtel landline disconnected. I gave Airtel 2 months advance notice.

Till the last day, they did not disconnect my phone and were pressurizing me to retain the connection. They also sent an inflated last bill to me, which I had to pay.

Airtel is surviving due to heavy advertising which lure customers to take Airtel’s services. Otherwise, their business practices and customer services is very low class.

Dear Sir/Madam
Sub, My tariff Boucher not Activate

I had activated of 69rs tariff Boucher on 18 October in my mobile. My mobile no is [protected]. But toady is 24octover my tariff Boucher not activate I have been paid full call rate. I had already two times complained to Airtel customer care regarding this problem. They are saying that this problem solved in 24 hours but my problem not solved that’s why I am mailing to you. I am very old member of airtel. I cannot think that about these types of to Airtel.

Regards
Tausif Ahmad
Mobile No=[protected]

AirTel — HARRASMENT TO CONSUMERS

I have been using airtel landline+broadband no.4110072 at vasundhara ghaziabad, past 2.5 years and regularly paying my monthly bill.I paid my bill for the month of July 2008 for Rs.1026/-.Most of the times the person from Airtel collected the payment from home either in cash or by cheque.

On 19/19/2008 I paid CASH payment of Rs.800/- towards the bill for August 2008 and the payment in cash was collected by the person from Airtel after confirming over phone by some one from their office.The person issued a receipt for such payment.(Reciept No. 632534)

I got the bill for the month of Sept.008 but the cash paid for August was not reflected.I asked to the person calling from thier call centre about such cash payment not reflecting in my account.They asked me to submit the copy of the last receipt and asked me to make payment for the month's bill and told me that if I make payment before September 2008 they would correct my account and next bill would be correct one.

Similarly they felt sorry for the month of October 2008 too and asked me to make payment for October when I denied payment for want of correction.Again and again the same story but no one corrdcted by bill.

I made all my payments till December 2008 .

When I got my bill for the month of January 2008 I shocked to see an amount of Rs.1900/- showing outstanding.Again they wanted me to make payment but I refused and asked to disconnect immediately.Whole through the month my phone line remain disconnected.Lastly, I got a call from some Swati from Noida Head office for the payment and refused to make payment unless I get the final bill till date to settle my account after all corrections.

Next day on 09/02/2008, Ms.swati told me that my account has been updated and I have to make a payment of Rs.594/- after deducting Rs.800 for the month of August and the rental for the month of January.I agreed to that to settle my account.I also asked for the final bill but they assured me that in theer system They can not do it now but their billing department would correct as the reuest has already been submitted for correction.

I made payment on their assurance for Rs.594/- on 10/02/2009 but today when I called to airtel if my phone has been disconnected thay answered me that the disconnection is due to non-payment of Rs.1300/-(approx.)
I told them that I was asked to pay Rs.594/-as I did then why its been delayed.They answer was "we dont know who has updated your account please provide their personal phone number so that we can trace"

What would be the answer for those inefficient/fraud AIRTEL staff.

Airtel — Airtel harrasment calls

Dear Sir/Madam

This is regarding my Airtel Broadband connection (#[protected])
I paid my Decemeber bill(Rs 1102/-) to a Airtel representative. He came to my house for bill payment collection but didn't bring the Reciept book and assured me that he would handover the reciept very soon
I also handover to him the application for discontinuation of broadband

Neither the payment was made nor the application was submitted to Airtel office..
I got a bill of (Rs 2254/-) in Feb i.e. combined bill of Jan and Dec(Rs1152 due to non payment a late fees was also added)

I paid only the Jan bill + Rs50 and asked the Airtel customer care to kindly discontinue the broadband

Since then,
I am being harrassed with N no. of calls each and evry day asking for bill payment which I have already done

My number is discontinued - (As per Airtel it's because of Non Payment)


Kindly look into the matter and do the needful

Many Thanks,
Sumit

Simply compliant in consumer court for harassment.

Airtel — Harrasment calls

Respected sir/madam,

I am recieving calls and messages from [protected](airtel) and [protected](reliance) regarding sexual harrasment from the past 2 days. I am not able to handle those calls any more. Kindly take necessary action on those who are doing these.
i am writing this having a little hope on you.
please help me

airtel ltd — Harrasement by Airtel

Hi,

This is regarding Airtel’s repeated calls for making payment for the disconnected landline phone.
I cleared all dues without a single penny pending just before the request submitted to Airtel and then I asked for the disconnection. As per the Airtel policy they will take ten days to disconnect landline connection from the date of request for dis- connection. Meantime I have to pay for those ten days on pro-rata basis. But now they are torturing me by forcing me to pay for entire month for services i.e. 1155/- which I have not availed at all.

I do not know on what basis this INR 1155/- calculated. This is the whole month charge amount and this is for the month of disconnection.

So as per the Airtel executive the disconnection will take 10 days from the day of request for the disconnection. Even if we calculate on pro rate basis, the amount for 10 says is INR 372.58/-(Three hundred seventy two and paisa fifty eight only). How the hell on the earth Airtel is asking me to pay 1155/- and appoint some rude collection agency people.

I have deposited some amount during the connection of this land line connection. In return Airtel has to pay some amount to me considering the advance deposit I have made.

Thank you,
Natesh Kumar

Namaste Mr. Shankar,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Shankar,

Further to our discussion dated 11 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Shankar,

We would like to inform you that your concern listed 11 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Saurav Ahlawat,

According to the tele con. with Ms. Nanditha on phone ([protected]), but i did not get confirmed reply that there wont be any executives coming nor call will be made for the same. I need a confirmed reply in written. An apology letter addressing my parents for the mental agony they have given. And a word they wont come again. Till then I don't consider my problem as solved but under pending.

Balaji
[protected]

AirTel — HUGE BILL

Hello Sir

I am Jainab, one of the airtel internet users. I am in great problem of billing.
I want to explain everything in detail.

Main pahle sify broadband use karti thi jiska monthly pay 450 hota tha, every month mujhe 150 zayada dena padta tha kyonki main zayada internet use nahin karti, mujhe time bahoot kam milta tha, jitna use main us time karti thi, ab bhi utna hi use karti hoon lekin mera pahle mahena ka bill 3000 aaya aur doosra mahine ka tisre month ka 7000 ka bill aaya hai, mera ph no[protected] hai,

Mujhe Mr rawat jo aapke airtel connection main kaam karte hain unhone connection lene se pahle kaha tha 555 ka plan le lijiye aur aapke ek mahine main jitna bhi use hoga, doosre mahine 555 se jo hi amount bachega next month main chale jayega.

But now I am in great problem of 7000 rupees bill,

My use did not change but the amount is very very huge. I had complained to Mr rawat the airtel agent, main ne jab unko bill dikhaya to wo bill le ke hi chale gaye aur wapas koi respond nahin kiya .mujhe sirf Saturday aur Sunday hi time milta hai ki main 3-4 ghante internet use kar sakoon lekin itna use mera pahle bhi tha jab main sify broadband use karti thi, lekin tab bill 300 ya 400 ka aata tha. aur mujhe 100 150 extra dena padhta tha as I had taken monthly scheme.

Lekin mujhe pata nahin tha airtel ne itna bada fraud kiya mere saath, mera bill badh raha tha aur koi information nahin diya gaya mujhe, aaj mera account 7000 ka bill show kar raha hai please aap mera bill sort out kijiye.
Main 3 mahine ke hisab se 555x3=1665-555= dene ko tayar hoon aur apna connection cut karana chahti hoon, Isliye please agar to aap mera problem sort out karte hain to thik nahin to main connection cut karana chahti hoon,

Airtel ne mere saath bahut bada fraud kiya hai, 2 and half month mahine ka 7000 ka bill show kiya jiska koi logic nahin hai aur mujhe ek lamba sa bill diya hai, Please sir mera problem sort out kijiye, warna main bahoot problem main pad jaoongi. Meri kamayee itni nahin hai ke rent ke ghar main rah kar main itna lamba bill ka bhugtan kar paoongi.
Please mera bill sort out kijiye nahin to mera connection katwa dijiye main phir se sify broad band main apna connection lena chahti hoon.

Maine is irade se Airtel liya tha ki har mahine mera 100-200 bach jayega .

Aap please Mr Rawat se bhi discusstion kijiye jisne mujhe itna bada fraud kiya hai, uske boss ka name Mr Sarkar hai .done ka Mobile number main de rahi hoon.Please contact them and sort out my problem .I am not rich person. We are poor .I can not pay your bill in any how, IT is realy very huge amount which I can not think of to pay in any how . Mr Rawat :[protected] Mr Sarkar:[protected].

Main tomorrow phone karke connection katwa rahi hoon sir

Please jald se jald mera problem sort out kijiye.I am in great problem,
I complained 3 times but not a single response, it is very very bad customer care in Airtel. my latest complain number is 11438282

Thank you and hope that you will sort out my problem as soon as possible.Lets see how long you will take to solve my problem/

jainab

this is very bad, i dont know how they do like this.

Namaste Ganesha,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ganesha,

Further to our discussion dated 11 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ganesha,

We would like to inform you that your concern listed 11 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Negligence and Useless Attitude

The telecom company is called Bharti Airtel who is the cellular service provider, I have been toleratin their attitude for many days but cannot take it any more. These people have been making funof their customers. They dont even care to pick up phone calls of cleints in case it is necessary. They do all sort of mess..they disconnect the phone even when they had not sent the bills....If bill is demanded they simply give the printout on a paper stating that this is your bill...I am going to take legal action against them for the loss that had happened to me due to their disconection without intimation.

And if anyone of you guys are watching me write these line PLEASE SAY NO TO SUCH USELESS SERVICE PROVIDER WHEN YOU HAVE MANY OTHER PROVIDERS IN THE ARES... DOWN DOWN AIRTEL

Airtel — Number is till not working

Dear,

My mobile number is [protected]. This is my prepaid number.
I given application to airtel executive for the transfering this
number from prepaid to postpaid on 7th feb 2008. That time airtel
executive told me "after two to three days your prepaid number is
deacivated for one day then your postpaid nymber will start". But my
prepaid number is deacivated on 11th Feb till it si deacivated. Even i
am trying to call that executive i am getting answer from last three
days like "it will start within two hours". Rite now i am facing too
much problem because of tgis. Kindly help me.
I am employee of KPIT Cummins Pune. I applied for the
corporate postpaid plan. Tha executive seating in KPIT Cummins. His
name is Tushar.

Regards
Mahendra Lodhe
KPIT Cummins
Hinjewadi,Pune

Airtel — No Proper attention given to customer queries

We have been trying to change our internet plan for the last 3 months.

I am curretly paying 1000 Rs for internet and want to switch over to minimum plan, since our usage is very low and we are unnecessarily paying 1000. I have been trying to chenge this for the last 3 months . We reached the customer service 2 times and they did not give proper directions.

They gave us website for us to register the complaint but it got bounced back. We agian tried reaching the customer services and told him that this what happened but they did simply ignored it.

Till this month i am paying Rs 1000 for no use.

Kindly help.

Dish TV — Dish TV not working at all

I had bought this rubbish impressed by Sharukh Khan Ads. It worked for few days and that is it Since after that my set box has not worked at all.

The complaints are not registered and no system of complaint number and no signal what so ever.

A clear cas of IPC 420 against the Dish TV and against one gentleman called M.K.Pandey Jaipuria Plaza who did not even update the annual amount since it shows Zero balance, and the behaviour is so bad on phone that one would not like to see that again.

Is CEO of Dish TV noticing.

Today when I searched for Dish Compaint I was releived to see Thousand of Sufferes like me.

Thanks God I am not alone.

Is Padam Shree Mr. Sharukh reading all this if so I think he shoud stop endorsing the Dish TV.

Dish TV — notworking

I have made so many times complaints in the your respective office but they have take no action even they they have disconnect my phone MY V C No [protected] My Mob No [protected]

address Jai Parksh yadav
17H / 235 vasundra gazai bad

Regards

J P Yadav

Dish TV — NOT FUNCTIONING

OUR DISH TV IS NOT FUNCTIONING FOR THE LAST MORE THAN ONE WEEK. WE HAVE BEEN COMPLAINING M/S AUDIO VISUAL ENTERTAINMENT, 729-A II nd FLOOR M.G. ROAD GURGAON FOR IT. EVERY TIME WE ARE TOLD TO PUT IT ON 662 BUT ALL OF NO USE.

Airtel — Useless/Hopeless Service

Airtel is the most hopeless service provider. They don't care for their customers. They just show big adds nothing else. I request each and every one to not to go for such a hopeless service provider.

Dish TV — dish tv working

My name is Rajkumar my vc no. is [protected] my resi add is 169-G aram bagh, pahar ganj, New Delhi-55
star plus, Zee TV IBN 7 9xm Channel and new Channel Colour is not working properly. my email id is raj.seema.[protected]@gmail.com.
Pl. do the needful and acknowledge.

IN BIHAR & JHARKHAND CIRCLE YOUR INTERNET SERVICE IS VERY POOR WHY.

Dish TV — Our dish T V is not working

[protected] This is our dish T V card no. We recharged this on
20 days back. But our set top Box is not working since from 20days.
If we on the T V it shows call to customer care no. Why?
Please reply me soon

give me the details of incoming/outgoing details with timiong, the number is[protected]

Dish tv connection — Very Bad service & co-ordination

I have been a DISH Tv Customer since December 2007 & since last 6 months I have been regularly facing the issue with Signal quality. Every month I get messgae on myTV "301-Signal Not Found". For every visit, the executive charges Rs.150 to Rs.170 for rectifying the issue.
I am sure that the technicians are not fixing the problem & trying to make more money on every visit. This kind of service & attitude is not expected from DISH TV brand. Even the dealers are not having complete information regarding the recharge & Annual maintenance contract details. I have regularly reported this problem to the customer care but till date no action has been taken.

Kindly rectify atthe earliest else I will need to lodge a legal complaint in consumer forum.

Thanking you

Varun Chandra

I am also facing the same problems with DISH TV

Gaurav Gauba

I will give you the email id of dishtv customer care, Just mail your concern along with your details of VC NO, ADD, CONTACT No for qick action on your complaint.

Email id: [protected]@dishtv.in

The camplaint launched by one of the user is genuien. Here ia m just copying the same thing what he has said

Very Bad service & co-ordination
I have been a DISH Tv Customer since December 2007 & since last 6 months I have been regularly facing the issue with Signal quality. Every month I get messgae on myTV "301-Signal Not Found". For every visit, the executive charges Rs.150 to Rs.170 for rectifying the issue.
I am sure that the technicians are not fixing the problem & trying to make more money on every visit. This kind of service & attitude is not expected from DISH TV brand. Even the dealers are not having complete information regarding the recharge & Annual maintenance contract details. I have regularly reported this problem to the customer care but till date no action has been taken.

Kindly rectify atthe earliest else I will need to lodge a legal complaint in consumer forum.

Thanking you

Manish

Airtel Dish TV — signal lock

my name rahul saxena .i am purchase airtel dish tv to the fastival dhantersh now the subscriltion are one year but your member's are come to install after to month now my dish tv are lock after six month now are one month are complet to lock my dish tv . please start him as soon as possible

DishTV — Not functioning at all

I am Mr. Vinod Mali, Residential Address : Kalyan Kunj Gali, B/H. Alpana Cinema, Pratapnagar Road, Vadodara - 390 004.

I have purchased dishtv setup box on 21st April 2009 with platinum pack. It was working ok.
VC No. [protected]
Now i have chaged to silver pack from 30th July 2009 by paying Rs. 1500/- Then the problem starts. It shows the message of Check the setup box to antina is coming on the screen no picture /audio signal. I have called on the cusomer call number given.on 3rd Aug. My C. No. is 27904113. One engineer visited on 4th Aug. and informed me that your set up box works with other TV set. And asked to give back the setup box from where it is purchased. Then I went to the shop and requested them to change the box. they checked the box and reported that it is functioning well and no need to change it. I connected it now on my TV set. The same message is coming again. I am totally tired with this set up box. Please advise me what is to be done now? After paying it also we are not able to get the connection and not watching our favorate serials / sports/news. Kindly treat this mail urgent and send your local engineer immediately to my house and do the needful. Please call me if you need any other information. I request you to take immediage action on this.


Vinod Mali

(M) [protected], [protected]

Airtel — Dish connection not delivered

We were supposed to receive a Dish connection from Airtel in January as part of Samsung LCD TV purchase. After following up with Call center, Service managers and many, we still have not received the Dish connection after 8 months. Overall there was no single version of truth from Airtel Service folks. The Call center says the connection is cancelled. The Service Manager promised to install one day and did not get it done. When we call him after that, he does not answer the phone. It has been a pathetic experience and lot of stress just dealing with Service people acting so unprofessional. Here is the phone number of the Service manager who gave a hard time. Satish - [protected].

AIR TEL DISH TV — Not workig

am using Airtel Dish TV since Sep2009 and Now DishTV is not functioning properly , and after doing regrous complaints our dealer here at Mangalore is not behaviing properly and his service is very poor my customer ID is [protected]

Airtel Dish TV — Regarding the connection failure

Hai,
This is RAJU from trichy,tamilnadu. We had purchased airtel dish tv connection with the id no[protected]. We had recharged thrice. But still the account balance is showing as negative. We had gone for 6 months subscription. Date is upto may 2010.but they had switched off our connection. And sending a message as negative balance. Kindly look into it.
By
RAJU

Airtel Dish TV — activation

THEY ARE NOT ACTIVATING OUR NEW AIRTEL DISH TV FOR TWO DAYS. OUR CUSTOMER ID NUMBER IS [protected].PLEASE ACTIVATE OUR DISH.

Airtel Dish Tv — STB not working

Stb box not working from last fifteen days . I have complaint three times in customer care also inform to your Area manager Mr. Vinod Singh but problem is at is.

Airtel Dish Tv — Set Top box not working

This is 4th Complaints.there is settop box is not working,at last 10 days.so you need to be repair imadiately,If you dont take any action,I Must take a action on your service.your service is very low for us,so take it hard.
thank you.

Airtel Dish TV — signal not catch

Dear Sir,

We have a new connection of airtel DTH TV from March 2010.form saturday TV not catch signal.Complaint registered to your Local rep.in
Alwar.till now no one entertain complained.
We request you that please instruct your loacal service eng to attend complained. if services not provide we think about surrender connection.

Regards,
Rajesh Jain
[protected]

I am fed up with BAKWAS service from a Company Such Airetel. I have launched my compalaint before one week. There is some problem in my set top box. I am fed up doing phone calls & mails to airtel. No responce from there. They are saying 24*7 service. But 100% poor service from airtel. The daily charges from my account is getting deducted where i am not able to see a single channel on it.
This is my last compalint against them. I will go to conusmer court now. I am wasiting my time to calling airtel customer care it takes around 10 min to go to actual engineer. & till the problme is not solve.

PLEASE DO THE NEEDFUL.
Really fedup such poor Service from ARITEL..

Airtel will soon be like MTNL, its digital tv cell is a bull ...I recommend dont buy airtel.

-----a harassed customer of Airtel

name :mohmmed arif bepari
adress: unkal timber yerd hubli 31
age:32
cell :[protected]
state:karnataka

Dish TV — set up box not work

Maza dish tv setup box karab jhala aahe thyachi 1st complaint dt.01.07.2010 la keli hoti com. no. 41085924 aahe. Tewhapasun aaj paryant majhi complaint pending aahe. Mi customer call center madhe phone kelyaver mala 24 tasat aapli complaint aamcha technicion yevun tumcha setup box durust karun jayel aase uttar milte. Aaj parat mi phone kelyaver mala dusra complaint no. 41259953 dila aahe.
pan aaj paryant kontahi technicion aamchya kade aala nahi or koni phone sudha kela nahi.

aapla ek grahak....
Sanjay Namdev Bhosle
mob.[protected], [protected]

THEY ARE NOT ACTIVATING OUR NEW AIRTEL DISH TV FOR SEVEN DAYS. OUR CUSTOMER ID NUMBER IS [protected].PLEASE ACTIVATE OUR DISH.

Dish TV — Defective Product (Set-top Box) and Poor Customer Service

My VC #[protected] (Dish TV Consumer Reference No.), I purchased the Dish TV HD on August 17, 2010 and the hardware (Set-top Box - STB) that was installed was defective. I faced numerous problems including a non-responsive STB, picture getting shrunk to one corner of the TV screen or zooming to larger than the TV screen.

On top of this, certain channels started dropping off - they were not available if you scroll for them in the menu or punch the channel no. using the remote control's keypad.

We registered the complaint at Dish TV customer care (Complaint No.[protected] and there service response was very poor. The customer care mentioned their response time SLA to a complaint as 24 hrs. but the Technician responded in 48 hrs. only. The Technician called me to find out what my complaint was when I had clearly defined it to the Dish TV Customer Care. The technician mentioned that no details have been passed on to him by the Dish TV customer care. Amazing coordination!!

The technician has replaced the Set-top Box (STB) and confirmed that the new product will be active within a couple of hours. When we contacted Dish TV "once again" after 4 hours of "no-service", we were told that the activation takes anytime between 4 hrs. to 48 hrs.

I am exasperated and would seek a refund of my payment for my purchase of Dish TV HD services and product.

I will also advise all to seek an alternate service provider TataSky, Airtel, Videocon, Sun etc. (my other provider is Tata Sky and haven't had a bad experience with them)..

What a let down from a Brand which is aggressively promoting itself and using Sharukh Khan as its brand ambassador - wish they could use some of the money to improve their own process efficiencies.

Sanjeev Sharma

Airtel Dish TV — NO RESPONSE

I am using AIRTEL DISH TV (customer id[protected]
since i have shifted my house to the new location, i requested AIRTEL to te install my dish antena to my new place.
But i have poor response initially. After severe follow up, they said it requires a week or 10 days to reinstall the dish. So far i have not got any feed back from airtel. I have sent email to theam also but no response. Now i thought of disconnecting airtel and going for new one.

Please guide me

K S Gajendran

AirTel — no.not working

hello sir, my name is rajendra gajanan jain & my cell no.[protected]. actually,this no.was atomatically out of service. the network was gone day of[protected]. so plz try to work this no.sir i was also done job in airtel

Airtel Dish TV — Dish TV Complaint from more than one Month

Dear Sir

We are follow up from last one month (september 06,10) for complaining the Dish TV as diffrent dates & complaint number mentioned below :

Complaint numbers :

3873328

3954143

3971087

3993559

4087388

Every time someone comes & not able to solve the problem .

God knows when it will be sought out .

Regards
Pankaj Kr Nainiwal

418 bhera enclave paschim vihar new delhi
[protected].

Airtel Dish TV — Buying airtel dishtv

I have purchased airtel dishtv thru online internet bank as on 14/10/2010..after three days of waiting i called airtel customer tollfree no and asked about my connection...they said they will call after 24 hrs..will fix the issue...after 24 hrs of waiting i called again..got the same response till every other till today...by bank confirmed my transaction was succesful and gave me the transaction no[protected]..

Airtel Dish TV — Bad service

From last one month I am facing a problem with error code B001 and even after lodging a complaint in coustomer care for 6 times the problem has been not solved.The dealer of asansol airtel dish tv is not responding at all and also once he called and told that the service charge he will be taking is 200 Rs but i enquired in coustomer care the service charge is 100 rs and he is refusing to give the bill.I have even complained the same to the regional head till thee is no response.

DishTV — tv not working

Signal not found complaint for the last one week. No maintenance person is turning up inspite of several calls.

VC [protected]

Complaint Registration No.98522116

Cell Phone No.[protected]

Airtel Dish TV — Connection not working

For my customer id- [protected] , the connection of Airtel DISH TV is not working since 5 days, inspite of tens of calls to customer care no visit has taken place yet, different timings have been given whenever a call is made, very unsatisfactory customer support and very poor delivery system and unresponsive attitude of the company. Problem is yet to be resolved. a major irritant comes in the form of SMSes which say that your problem has been resolved ( though nobody is actually addressing the issue)

sir, i am the coustmer of airtel dish tv . i have recharge for 12 mounths in last mounths but now i have got messsage that i have only 18.40 Rs balance in my dis tv. and second problem is that now no signal in my dish tv.and register number of my dish tv is [protected].so please solve my problem as soon as possible. my register mobil no-[protected] in airtel dish tv.

Airtel Dish TV — Negligence

The airtel dish tv customer care is useless, hopeless......On Thursday i forwarded the request for re-installation and these people gave the appointment for friday at 12.00 p.m. But nobody turned up nor i received any call from the engineer.When on friday ,i called up they gave the appointment for saturday. But same was the case .After that nobody has called up till now ........ I have spoken to the seniors also but not satisfied. Aradhana was there, one guy named abhit syed was also in touch.But nobody was able to sort out my problem.I think you people should shut down your customer care as it's of no use.I am waiting for the harsh action on this.

Regards,
Shivraj Rana

Airtel / airtel dish and set of box — Set of Box complaint

set of box removed by airtel staff and even after One week same is not installed at my home,I lodged complaint with airtel vide complaint No 4698021.Now I am planig to goto media with full drtails stating the service of airtel. My account No is [protected]

My ID is [protected] and I am not happy with your customer care executives which are just commitments and not solving the problem. The airtel connection get disconected on 24th of aug I recharge my account on 29th and still airtel tv was not connected then I complain on 5th of oct. Customer care executive commited me that I will get your complain solved that he will get startmy connection till 7th of oct and will also refund the rechared value that we cannot yet get it. Then I also compain second time that my 1st complain was not solved but he said that their is no such complain. But I will get it and call you back. And they get us hold on our cell phone more than 1hrs but then also they are not getting it. So, I am fed up with your service. If my complain will be not solved till tommorow just take dish tv with set up box other wise this complain will directly sent to consumer court center.

My customer ID is [protected] .I gave complaint for relocation of connection from Chennai to Bhubaneswar.My service request reference number is 5036226, dated 11 January 2011 from Chennai.I am only given assurance over phone for relocation. On 12th January I was asked to be at residence from mornning 10 A.M. to 5 P.M. and wait Aitel ebgineers for relocating connection.But no body turn up.When I contacted the no [protected] for assistance send me by SMS, nobody received the phone.I am sorry to say customers will not trust Disc TV if they are service like this.

Yes, Its same across. I also tried to register the complaint in person and they are not at all interested in hearing the customer complaints. George Jacob

DishTV — Not Activating the services

Hi,

I am Nagendra from Miyapur, Hyderabad.
Last friday i purchase one Samsung LCD and along with LCD they given DISHTV connection. At the time of purchasing they said that you need to pay only 700 rs as activation charges and you will get the complete setup and 45 days free services for the plan which i choose. I have choosen South India Telugu plan. They completed setup of LCD and DISH TV on March 15th Only.

Still the sevices were not activated. Every time they are asking for Voucher number and complaint number. I given the voucher number more than 10 times now. They haven't given any complaint number while doing the setup. These CC people were asking for the complaint number given at the time of installation.

Nobody is giving accurate response and the toll free number is also not working.

Airtel Dish Tv — Very Rubbish Service

I have used the Airtel Digitel TV and I have continue suffered when I connected.Today's I have losted the India Vs Pakistan Match telecast. I have registered the complaint and 15 to 20 call but no body solved my problem.

AirTel — Set Top Box Not working Properly

Hi My Airtel Set Top Box is not working Properly, only a few channels are coming( only 10 out of 100). I complained a lot to airtel customer care as well as area engineer but in vain. No positive response came.
Please solve my ptpblem as soon as possible.
Details are given below:
Sanjeev Rampal
Mb.[protected]
STB ID :[protected]

there is no response from airtel customer care as i am calling them for 3 days and no body is calling on behalf of airtel

Whenever there is a power cut my setup box doesn't work. I will have to keep it switched on for a day or two for it to start functioning. I have had lodged the complaint regarding this several times with the customer care but there is no permanent solution been given till now. Every time the technical person (more than 4 times)comes and plays around with some keys and gets it back to normal, and each time they visit i had to give them the minimum charges. This problem occurs very often. Can someone seriously help us out from this issue and tell us what exactly is the problem.

I also faced the same problem. 7 days passed my new Airtel TV which i have purchaged 1 month back has signal poroblem. No one receives call on toll free numbers. What a worst service!!

Airtel Dish TV — Bad service provided by distributor

hi my id no is [protected].i faced problem from last 3 days but airtel distributer not provided any service. and the behaviour of employee is soo bad. i lodged my complaint but nothing happen. i suggest never choose airtel dish tv otherwise they face many problem

i am also facing problem? regarding airtel dish. when i was purchased from chennai last month that time they say that even all GCC country & USA also clearity. Don't worry take him. Than i purchased ramapuram chennai near porur chennai 116. after installed evevything coming . this month i taken set up box then activited in muscat. no singal coming. they people says that why you are buying air tel dish no use? no singal totally waste.
i suggest never choose airtel dish tv otherwise facing same problem . not only me lot of my friends are facing problem .
useless airtel dish>>...

My e Mail adress : bhavishyashan @gmail.com

DishTV — Issue not resolved from 1 week on Dishtv

Hi ,

My Dishtv is not working from last 1 week.
I logged the complaint on 23rd June through customer care.First the guy who was talking was very rude and aggresive. The whole saturday their technician doesnt came.Then i called again and talk to there senior ..he said there man will come on sunday..but he didnt...
Monday went ..tuesday technian came and gave me new setup box and said it will start working in 2 hours....But it didnt...
Then finally on wednesday i went to the service center and asked them to help me..They said it will work in 2 min.
Its thurdasy now and still my DISHTV in not working...

I dont know whom to approach...There service is totaally useless...

Thanks
Vandana [protected]

Airtel Dish TV — Set Top Box Not Working

Hi ,

I am facing problem in my Set Top Box since 20th August 2011.I have already logged a complaint on Customer care on 21st Aug11 (Complaint no[protected].These Airtel people do not have the curtsy to call also .Its 25th Today till 8.45 pm i do not have any update from Airtel that by when will this be resolved .I have faced this issue last month also& same service was given .Its a crap Set top box & the company is also the same Please take some action on Airtel as the service provided to customers is hopeless .
Today i have again logged a call to Airtel & they had no clue as to why the call has not been resolved yet .The customer care Person had nothing to say other than apologysing which they are best at as usual..Todays (Compliant no [protected] which i got at 2.15 in afternoon .Till now there is no response yet .

My Contact no - [protected]

Dear sir,
this is inform to you that dish tv installed dt 29.10.2011 at our home with two month free family pack recharge our vc no. [protected] but only dish tv running till 31.10.2011. we have allready compaint agst dealer complian no. is 73122981 dtd 01.11.2011 why reasion of disconnected.



thanks with regards
S. pushpraj
h. no. 625, kr compleax sector-45c
chandigarh

airtel dish — dish not working

we paid for AIRTEL DISH TV CONNECTION rs 900/- on 21st November 2011 . it has not been working since then. we are tired of complaining to air tel officials , but all in vein .please take necessary action.
dr. abha mathur

Airtel Dish TV — Fraud people in Airtel Dish TV

I had taken airtel dishTV connection last year.(Customer number: [protected].) . It was such a worst experience that I stopped using the same
in 6 months only because of the worst service. But after that airtel people start calling me every week for asking to activate connection.
I told them that I don't want to us this connection. But still they continued calling.

I was almost like a harrasament. One day I got call from Airtel Customer Center Swargate office that "U can return the set top box and they will return Rs 890 in refund"They had called me couple of times for the same from following numbers,

[protected]Rasika)....
[protected]Ashwini)

I confirmed that these numbers belong to Airtel office ,VegaCenter,Swargate,Pune
I agreed to return and they had collected the set top box on 18 november and given me a receipt.They agreed that refund will be received within 15 days by DD.

But I have not got any response from them after this. When I checked back,they told me that there is no such process and Airtel is not responsible for returning any money though they have taken the set top box


I don't understand why airtel is doing such cheap things for a set top box whose cost must be less than Rs 500....Is airtel started recruiting "Chor" in there call center who promise false things to there customers? or it is airtel's policy to misguide their customers.

I lodged a complaint with airtel but no use yet. I am still receiving the calls from them that return the set top box though I have sent scanned copy of the receipt.

Good u resolved it without informaing anything to customer. Can u tell me what u have done to resove this. I don't want any false promises over phone Tell me hereonly How you have reolved this.

is ramkrishna tiwari vc. no. [protected] i have fill my dish tv accounts with rupee 1bove 1500 but it dont shows in previous when i recharged my dish tv accouts i have got a message for recharge successfully and in my dish tv account shows next date in december 2012 but my service is intrupted after one month and my account is not showing the amount of recharge this the mojor problem of dish tv and i want to contact dish tv customercare then here is no toll free no. provided for customer support that is one of the rubbish DTH service provider in the world.and there is a lot of problem that is not solved my dish tv

air tel dish connection — TV connection not getting

I have taken connection of Air tel dish but for the last three days pictures are not coming complaint no is also not getting please help me.

Namaste Ms. Singh,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ms. Singh,

Further to our discussion dated 11 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Ms. Singh,

We would like to inform you that your concern listed 11 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Closure of Service and other benefits

Sir,
I took a connection of AIRTEL Pre-Paid, on 04 November 07 from JMD Communication, Lajpat Nagar, Sahibabad, Ghaziabad. It was taken in the name of Mrs Sadhana Singh. Relevant documents were submitted. My papers were sent to Airtel Office for my phone activation. But, to my dismay I got a call from Ghaziabad Airtel office that the connection I was using was not on the name of Sadhana Singh but on some other name. I was instructed to submit my documentary proof once again. I am serving in Indian Air Force, and at that time I was place at New Delhi on official job hence there was a little delay in re-submission of papers. But after submission of my paper, on the third day I was disconnected from Airtel and my SIM was showing Inactive SIM. However, it was reactivated on 11 Dec 07 but my value added features were removed. My SIM had a validity of two years but after reactivation it showed that my SIM validity is over and I had to recharge it. I contacted to Customer care and told my problem but on the third day only I was again given the fresh validity for the two years. I also had a value added service of local Airtel to Airtel Rs. 50/- free talk taime every month, which I was taken off. Now whenever, I try to contact Customer care, I am not getting the service. Only computer generated voice is heard but no Executives are coming on line. Kindly help.

AirTel — not finding the site

hi iam naveen there is a mms for my no but the web site is found so pls give the deteails for the mms come from airtel

Respected Sir / Madam,
I am Receiving SMS Jokes from The Number 5432106. My Balance Amount (Credit) is getting thinner and thinner due to this Nonsensical Offer, which I would like to Disable with Immediate effect, since I had Never Signed up for these type of alerts.

I have a Lifetime Validity Sim Card from Airtel which has given me Really Exceptional Service and Connectivity throughout My 4 years o[censored]sage.

Kindly help me to Terminate this SMS subscription and oblige.
Thanks & Regards,
M Shanker

Namaste Swaroop,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Swaroop,

This is to inform you that your concern listed 11 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Swaroop,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — need broadband connection

hello sir
i need airtel broadband connection but they are not allot me connection..i need connection.

Airtel — harrasement of unwanted call by airtel user

I HAVE AIRTEL NO .[protected] ...IM USING IT SINCE TWO MNTHS . I HAVE ANOTHER AIRTEL NO AT MY HOME.. MY PROBLEM IS THT ONE NO .[protected] IS CALLING AT HOME AT NIGHT AND TA ..AND HARRASE MY FAMILY I HAVE FULL ADDRESS OF THT NO .HOLDER SOLVE THIS PROB...HIS ADDRESS IS BELOW
SIVALAL PANCHAL
28, TRISUL PARA,
3RD FLOOR, UDHNA,
SURAT, INDIA

airtel bharti india — giving harrasing call

Dear sir/madam
i am having a airtel postpaid connection for the few year, and i have made all the payment. there are some bill pending from my side also which i am ready to pay but the airtel group is giving me the exces bill inspite of my acctul bill with a heavy late payment charges. as i said them to sent a bill detail so that i can analysis my call but they are not giving me the bill. now for the last few month they are giving me and my friend & relative a threating call to make the payment. as per suprem court judgement no one can make such type of exportion call.i am fead up with these call and they are giving me totally desturbing me. kindly help me or suject some thing

Airtel Broadband - Bangalore — Harassment

Landline No. [protected]

SR No. 25579320

21st Oct I have made a online transaction for payment, by mistake i have made a payment of 1,20,000+ INR instead of 1,200 INR thats it. Since then i am harass by the Airtel, i don't know how long they are going to take for refund. Daily i am calling them enquiring about the status by there is no update when they are going to refund and to reach them each time it will take 15-20mins. I would like sue this company and owner Mittal. On 25th Oct i have lost my father and i don't have enough money on savings account and had tough time. can anybody suggest me how to recover money from them and file a case against them.

Regards.,
Hafeez
unsatisfied and harassed airtel customer
[protected]

Airtel Broadband — Regarding Harrashment

Dear Sir,

I have requested Airtel to remove broadband conection in Augest'09 after constant followup they removed the connection in October'09 after setteling all the bills and i have also returned their phone and server box.But after 4 months they are still claiming the bill which is after october'09.they are giving me threat of manhandling.I am to harrased to handle this and without any reason.Please help me out of this.

Regards,

Anuja Srivastava

Airtel Broadband — Harrashment by Airtel

Hi,

I had Airtel Broadband[protected] for around year. In Sep'09 I shifted my residence. I called up Airtel customer care on 25-Sep-2009 for discontinuation of my connection. I was told that my connection will be discontinued within 48 hours. At that time my bill for September was also paid. So there was no dues when I made the request for disconnection.

After that I received call from Airtel CC regarding my unpaid bill in November. I explained to them that I have already requested for disconnection in September and I have paid for the September month too. And since them I am receiving call from Airtel every 2-3 weeks. I have explained the same thing multiple times. I have also asked them to check if there is any usage after September. But all this to no avail as I keep getting calls from Airtel.
Its pure fraud that Airtel is committing. They have designed there process and internal system like that nothing is in sync at there end. When I have placed the request for disconnection, my account should have been closed in that billing cycle. But they kept my account activated and now harassing me to overpay them

Can somebody guide me what I should do.

regards,

huh...standard reply that I have seen with most of the Airtel complaints on this forum. I will keep updating this thread so that other user will know how serious is this response from Airtel

Airtel — Age harassment

Dear Concern

I have lodged a request for migration of postpaid connection to prepaid connection for mob no [protected] in the name of Lalit Kumar from airtel company at PNS Telecom based at karnal dtd 28.08.2010.
They were saying that we will process your request on 01.9.2010 due to closing is going on, but still no revert by their side. now when i called to them they said there system is not working . By every time they replied the same system is not working. They always harrased on ph and no solution given till time.
Now i am in chandigarh and left the karnal. So i cant get them at karnal. Customer care person said we cant help you, you have to contact at karnal office only.
Now help me because its not possible for me to go to karnal. Because i am working in a axis bank and transfered to chandigarh.
So provide the solution, I am ready to pay the total outstanding amount till date 28.08.2010, but no reply form their side.

SO kindly help me out.

lalit kumar
[protected]

Airtel Broadband — Harrasment to customer

I had a AIRTEL Broadband connection.Phone number [protected] I disconnected the same by informing the customer care of AIRTEL. I cleared all the bills before disconnection.They accepted the request. After their confirmation of disconnection I received bills month on month. I asked for explanation for the same to the customer care again but no action was taken from their side. Now I am getting collection calls from AIRTEL to pay the money when I never used the BROADBAND. I request everyone not to use AIRTEL BROADBAND service. It is such a disgusting customer care.

Airtel — airtel broadband connection

maine 198 par call karke apna conection band kara diya hai fir bhi mera bill aa raha hai ....plz mera internet brodband conection band kar de jisse mera bill na aave mera lendline no.[protected] hai thanx......

Airtel Broadband — Harresment by Airtel

I would like to share continues harassment that I am going through by Airtel Broadband. I have been an Airtel customer for last 3 years. I decided to shift from my house with effect from Aug 01, 2011 within the same city. I called up Airtel customer care asking about the transfer of my connection for which I was told will take around 21 days (Please note that as per TRAI guidelines the transfer timeline is 3 days). Hearing this I requested for disconnection of services as no person could continue without an internet connection for that long. I went ahead & cleared my dues so that the disconnection could happen without any issues. I received a call from the retention department of Airtel where the executive shared that the transfer will happen within 3 days as the earlier timeline was given because of some software upgrade which has happened so now the time taken has reduced. Basis this assurance I agreed to go for transfer of connection. To my shock no one bothered to contact me for transfer for the next 25 days. After waiting till August 10, 2011 for someone to contact me I decided to get the connection disconnected as Airtel had failed to live up to its commitment. It took me 2 days to finally reach Airtel customer care as they would avoid taking my call the moment I talk about disconnection claiming that a software upgrade is happening so they can’t note my complaint. Finally on August 11, 2011 I was able to make it clear that I want my connection to be disconnected. I also told I have moved to another service provider so now do not need your connection.

Despite my clear communication they did nothing. I even wrote them a mail regarding the same on August 11, 2011 which they ack but did nothing. Finally I received a call on August 24, 2011 from Airtel telling me they have a transfer request from me & would like to start the process. When I told him that I do not want a transfer any more & have already spoken to customer service about disconnection he hung up.

The worst thing is my connection is still active at my last address who would be responsible if the phone is used for some criminal activity by new residents of the house or any third party as I have no control over the old residence. Also Airtel despite not doing there job is still charging me rent for the period when I can’t even use their service?

To my shock yesterday I wrote a mail again to Airtel making it clear I do not wish to continue with their connection at any cost even if it is free despite the mail their representative wrote to me saying they have noted down my request for transfer & have forwarded the same to the concerned department. I have no idea what kind of people does Airtel hire who can’t even read customer’s mails & respond. Also the E-Mail ID of the nodal officer provided by Airtel nodal.[protected]@airtel.in does not work. I am hoping atleast god will save me from Airtel. I will never ever in my life ever use any service or product of Airtel.

Please disconnect my connection......
Regards

Nitin Grover
Airtel Number[protected]
Comp No - 1437624

Airtel Broadband - Bangalore — Didn't get my money back even after 60 days

After I raised a request for airtel broadband in my home, an associate named Mani (Contact Number: [protected]) came to my place and I filled up the Customer Enrolment Form and paid Him Rs. 999 for my connection. He assured that the connection will be done within 72 hours. After 3 days I call him back and he says, there is some problem in my area and it will take another 3/4 days. I call them back again after 3/4 days and this guy told me that problem is still there and another 10 days will be required. I got pissed of at this moment and he gave me another person's name and number (Ravi: [protected]) who was sitting in a higher position. When I called that guy he said me the same thing. I was very angry and told him that I will sue airtel for this. I was stunned when He told me I can do whatever I want.

After that I decided to cancell my request and called them. They cancelled my order and told me that refund will be made after 25 days. Its now more then 60 days and I still dint get my refund.

Please take immediate action against these FRAUDS.

Thanks,
Jaydeep

Airtel Broadband — HARRASMENT OVER CALL

HI I AM BEEN HARRASED BY A LADY FROM AIRTEL, AND SHE IS USING ABUSING WORDS, I GOT HARRASMENT CALL FROM HER ON 29TH MAY AT 5PM AND 0N 30TH MAY AT 13.25PM,
I WOULD WANT TO GO TO THE CONSUMER COURT AND FILE THE COMPLAINT AGAINST HER AND HER COMPANY.

Namaste Mr. Shankar,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Until and unless my complaint is resolved I dont take it has been solved.

Namaste Mr. Shankar,

This is to inform you that your concern listed 10 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Will have to wait, for 3 to 4 months Or the Airtel has to send an apology letter to my parents for the mental tension they have given or they have to assure us in written that no executives or call should come to us regarding the same

Namaste Mr. Shankar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Surjit,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Surjit,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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poor... very poor.

Airtel Broadband — Poor service!

Hi sunil barthi mittal please contact me.

Airtel Broadband — poor broadband

the speed of broad band is so slow that it takes one hour to update a anti virus of 5 MB COMPANY IS CHEATING PEOPLE ON THE NAME OF BROADBAND

AIRTEL PHONE & BROADBAND — POOR SERVICES

Dear Mr. Sunil Mittal,

I fully understand with the important missions you always have in your hand but still I am making an attempt and hope you are able to read such frustration of customers some time in your busy schedule.

I had the opportunity of hearing you in a business seminar 6-7 years ago and was convinced that you are man of changes and commitments, though that impression still stays but wonder why people you assign to manage deadwoods who can not perform 5 percent of what your visions are.

To make my complaint brief, I had applied for a WI FI router and committed time was 10th Feb and ever since the close of dedicated time I have logged on 4 calls and each occasion a new excuse is tendered. I have sat at home for 3 days waiting for the router and wasted my important time.

I am fully aware that you cannot satisfy all your customers but In the interest of a your company's future would need your attention to weed out inefficiency.

Best Regards,

Sincerely,

Vijay

Details of account number 12786337 & phone number [protected].

Net Speed is Very dead slow 33.10kbps not satisfied.

modem installing complaint... the installers are making us fools by saying that they will install the modem soon but they do'nt. even the connection booker is not doing his duties (booker-ajay kanojia, jalandhar)making us fools he came only to take his consession I citizen of jalandhar is against the poor services of workers of airtel ...

Airtel — Poor Broadband Service and Complaint Resolution - Airtel

I have been using Airtel Broadband ( landline no.[protected] since August, 2010. I had initially subscribed for 899/- plan and switched to Impatience 1399/- plan on 13th Dec. But to my utter disappointment the speed of my link decreased to 1 Mbps after just around 15 GBs o[censored]sage (instead of the specified 25 GBs) on the 28th of Dec, after which it has continuously varied in the range between 512 Kbps and 1 Mbps. The issue was finally sorted out after repeated complaints, but not before 8th January, 2011, a period of 11 days. My billing date starts from 8th as well.
I have received the bill for last month's usage and I requested Airtel to send me the corrected bill in order to avoid any delay in submission as I was not entitled to a payment according to Impatience 1399 plan since my link speed had not been as specified in their plan description. At first they ignored the complaint and marked the complaint as resolved without even caring to consult me. Finally, after 3-4 repeated complaints they budged and called me up to say that as per the terms and conditions, I am not entitled to any kind of concession in the monthly rental on accounts of delay in resolving the speed issues.
Now I keep receiving irritating automated reminder calls for the submission of the rental.
I am extremely frustrated with Airtel Customer Care's attitude and disappointed in them as far as the complaint resolution services are concerned.

AIRTEL BROADBAND SERVICE — POOR SERVICE

as i was having a no of airtel landline with IPTV and Broadnband service[protected],i register a request for transfer to my new address in sec 7 Rohini,but the customer care executives fools me by saying there is network congestion and there is non avialability of distribution point at my new address,
but for surprise after waiting for 14days with unsatisfied replies i register for new connection at the same address ,i get in 24HRS with my new no[protected]
for this i have to pay new connection fee and loss 100free call per month associated with old no and loss of my valuable business with the help of internet,such a poor response,i have sent them notice also but they don't heed it,now i am filing case in consumer court within 1 week

Airtel Broadband — Lousy Customer Service

Hi,

This is regarding a very simple issue that has been unneccesarily elongated by Airtel's customer service

1. I had the Airtel broadband service with landline - [protected]. The connection was in my wife's name - Nazia Hasan.

2. As I was shifting from Ghaizabad to Gurgaon, I got a fresh Airtel broadband connection at my new residence and hence got the new number of [protected]

3. Hence I raised a request for the disconnection of my old number [protected]

4. Post that I have been receiving numerous "irritable" calls from the Airtel retention department all asking me the same questions time and again ( the details of which I have provided repeatedly) - questions related to why I was asking for the disconnection, whether I wanted to retain the no or getting it transferred to anyone etc. etc.

5. Now post all these calls, today I got an sms confirming that the service at my old number have been RESUMED ??? I am really at a loss o[censored]nderstanding as I had never placed any request for resuming of my services

6. Regarding my new connection - [protected], I had raised several service requests ( and repeated calls to the customer care) for a minor requirement of additional wiring - service requests no[protected] and 45206060. Till now there has been absolutely no response from the Airtel side on my service request.

I am really perturbed by the amount of time wastage that I have to incur to get such small service requests resolved from Airtel. I will be really grateful if anyone can look into this and help me resolve these at the earliest.. Otherwise I will be forced to look at different service operators for my broadband requirements.

Regards,
Iqbal Ahmed

Airtel Broadband — Broadband not working and poor response from Airtel

Hi,

My name is Krishna and I’m an Airtel customer. My fixed landline number is [protected].

I’m mailing with respect to a complaint that I raised on 07-Aug at around 1:30 PM (Complaint #: 1944160). This is regarding my broadband not functioning properly.
[If you have a history of complaints raised, you will notice that this is my third complain this month (Complaint 1#: 49141052 and Complaint 2 #: 1391052). For both these complaints, I had no timely resolution or proper updates on when the issue will be resolved. Even though I received messages on my mobile about them being resolved, in reality they were not.]

A technician came to my house and inspected the connection / modem. He informed my folks at home (I was not available at home) that the modem has to be replaced and that I have to talk to come vendor to get it organized. After I reached home, I called the technician (Name: Saravanan, Mobile: [protected]) to get more details, but his phone was switched off. Then, I called Airtel Customer Care to get more details. I was told by them that the process has been changed and that I have to talk to a vendor for modem replacement and pay the charges accordingly. I was extremely surprised to hear this and wanted to speak to the supervisor. They said they will and I was put on hold, but never connected. This happened more than 4-5 times. The next time I called the customer care, the recorded voice tells me that my number is “barred”.

Regarding modem replacement: I had my modem replaced recently (in the month of April / May – a refurbished one) by an Airtel technician because the earlier modem was not functioning properly. This time again, if there is a modem fault, I expect Airtel to take care of it. Why should I talk to a vendor, explain all of this again and pay the charges when I do not even own the modem!? I’d like to talk to someone from Airtel who can explain this to me better. As I am unable to call Airtel, I’d appreciate if someone from Airtel can call me.

For almost a month, I’m having a partially functioning broadband line and I’m really unhappy. Also, Airtel customer service has been very poor and no suitable action has been taken to rectify any of the concerns. I’m extremely disappointed with your service. If no action is taken, please proceed with disconnection of the line (which is anyway not working).

Regards,
Krishna

Airtel Broadband — Airtel Broadband Poor customer service | Connection not given

Dear Sir,
This is regarding failure to provide connection and non refunding of my advance amount by Airtel Broadband.
I applied for a new Airtel broadband connection on 06/08/2011 through a Airtel sales person. When filling the application form the sales person promised me that the connection would be provided within 2 days of submitting the form. A week had passed I didn't receive any call from Airtel so I contacted the customer care and lodged a complaint. The customer care executive told me that someone from Airtel will contact me soon and connection would be provided within 2 days. The complaint number was 2337412 . I waited for a week again and didn't get any calls from Airtel. I again placed a complaint , number is 2601248 . This time i got the same reply that someone would contact me in 2 days. The same thing repeated I again placed two more complaints. Number are 2603782 and 3296624. Every time I call them they give me the same standard reply that issue will be resolved in 2 days. I also gave an option to them to refund my money if its not possible to give connection. I had paid Rs.1500 while filling the application form. I thought of trying one last time and called the customer care (Complaint number is 3397612). This time the customer care executive told me that the issue is pending with sales department and promised me that someone will call from Airtel within 15 hrs. Unfortunately nobody turned up. I wrote a complaint to the NODAL Officer but no action is taken. I am just asking them to refund my money if they are not able to provide a connection.Please help me in resolving this issue.

the guy is saying the true story .. we have similar nature of complaints but with broadband ..their customer care is worst in india ..along with reliance ..reliance is even worse

Namaste Vinme,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Vinme,

Further to our discussion dated 10 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Vinme,

We would like to inform you that your concern listed 10 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — Customer support executive

Where ever i call from it does not matter as i get the reply as CALL FAILED and this is becoming quiet annoying as all i have to do is wait to be free to call you people and get a ticket raised and this has been happening since 15 days now and its been a very common freature of my number now.

The other issue is about a Executive named Hemant he just hanged up on me how can you people not barge a call as the call drop as far as i no is not allowed

I have had my patience but it seems i am left with no other alternative then to give up this number

Can anything be done about it as iwant to no the details of why am i not been given the proper remedy for it

AirTel — Wrong information given by customer care executive

Sapna customer care executive of AIRTEL (post-paid) give wrong & fake information regarding change of hello tune . My mobile no is[protected]. I request the company to look after this matter i.e why she give me wrong information .Did she is not aware of all the procedures or policy of the company ??? This is very shameful for the company that the executives of such a good company are giving wrong informations to their customers . I hope that company look after my complaint & intemate me as early as possible . I shall be very thankful to you .

AirTel — wrong information on display by Airtel

Subject:- wrong information on the display.

I Manish Mathur R/o G-4/82-83 Sector XI, Rohini, Delhi. The display of mobile misleads the user by providing wrong information of the place. While at Rohini sector XI it shows Haider pur. Which is 5 km from Rohini sector XI, despite many complaints to customer care cell claims its right, but it is wrong.

Kindly do the needful and don’t misguide the customers.

Thanking you


Yours faithfully
Manish Mathur
G-4/82-83, sector XI,
Rohini, Delhi
Ph. No. [protected]

AirTel — about customer care

well i lost my mobile, i wanted to reactivate my old number. I called the customer care to know about the procedure, i had to call many times to know about that. at first i was told that it can be done only at Kolkata office, salt lake & chowringee. For confirmaton i had to call many times because i live in Haldia, so going to Kolkata is a big matter. Then i was told that it can get the replacement at the nearest airtel distributor, paying Rs. 75. well i did that. I was told that the sim will be activated in 2 hrs. 30 hrs passed. no activation was done. I had the number of the concerned airtel office, i called them up, they told me to call up 121. i called them they asked me, they can do nathing, they asked me to call the airtel office. After calling each of them 8 times in 1 day, i was exhausted. The climax was when the airtel office senior switched off the number. there were many heated conversation. i had a very important call, when i was to talking to them, i was tol that they are not supposed to hold the line. imagine the customers have to wait but they wont!!!

well i lost my mobile, i wanted to reactivate my old number. I called the customer care to know about the procedure, i had to call many times to know about that. at first i was told that it can be done only at Kolkata office, salt lake & chowringee. For confirmaton i had to call many times because i live in Haldia, so going to Kolkata is a big matter. Then i was told that it can get the replacement at the nearest airtel distributor, paying Rs. 75. well i did that. I was told that the sim will be activated in 2 hrs. 30 hrs passed. no activation was done. I had the number of the concerned airtel office, i called them up, they told me to call up 121. i called them they asked me, they can do nathing, they asked me to call the airtel office. After calling each of them 8 times in 1 day, i was exhausted. The climax was when the airtel office senior switched off the number. there were many heated conversation. i had a very important call, when i was to talking to them, i was tol that they are not supposed to hold the line. imagine the customers have to wait but they wont!!!

Hello all
A Few Months back a SWEET Voice stating to be an Employee of AIRTEL called upon my present Mobile number and offerred me an ADDITIONAL: SIM CARD . In fact I was also thinking of getting anotherSIM CARD with Similar Last Digits of My first Number .As Expected My request was fullfilled .

BUT I CAME TO KNOW ABOUT THIS BY A BILL ? ( Without delivering the SIM CARD ) - immediatly I ttried to call upon Custumer care but as Usually - NO PROPER PERSON TTO REPLY

Then I was waiting for their call - aas I knew they cwill call e for MONEY - towards Bill -
Then I STARED Nerrating What actually happened - Unfortunately I was forced to tell this STORY dauily to so many RECOBERY OFFICERS -

ATLAST One LADY called upon me and tried to SPEAK with UNPARLIMENT WORDS .

Being aggrived by such Reply - I went in person to AIRTEL OFFICE at Banneraghatta centre BANGALORE - There after I started Shoting some Lady came before me and Told tthat she has WAIVED OFF Previous Bills and iissued me a SIM CARD

Before I can respire - I RECEIVED another all statig tthat I have tto pay for previous bills

ATLAST I relaised tthe scenario and NEVER USED THAT NEW SIM and started Complaing again
INSTED Of hearing to me AIRTEL GGOONDAS starte SSccolding MMe

Atlast I DEMANDED an APOLOGY LETTER From AIRTEL OFFICERS if at all they want me to pay ffor tthe New Sim Bills--WHICH I HAVE NOT USED AT ALL - for want of CClarification.

NOW AIRTEL has taken a STEP - by CUTTING OOFF OUTGPOING Facility for My OLD SIM ---- ?????

I DECIDED To CLOSE all My AIRTEL COMNNECCTTIONs --- 7 members of My family --- INTERNET connection --- and LAND LINE connection --- and go on Advocing My friends and relatives to do tthe same lke a URANIUM CONNECTION --????

i am requesting[protected]/[protected])many times to disconnect my net connection and send two letters by speed post one month ago but no response from your self, now i am going to my legal forrum for right juggment thanks my sim no[protected]

AirTel — wrong information

I am pre paid customer of Air Tel mobile service provider, in Punjab.The complaint pertains to mobile number [protected]. On[protected] I got a call from customer care centre ([protected])of the Air tel to inform me about expiry of validity period of my said mobile number( that expires on[protected]. I was further told to get a recharge of Rs.98/- in order to opt for Life Time validity offer .Accordingly I made a recharge for Rs.98/- on[protected] at 05:15PM.Tha same was accepted . I was surprised to know that the validity was extended for one month only. Seeing this fraud I contacted the customer care center of the company on the same day i.e[protected] at 07:22 PM. The customer care executive agreed that the information given to me in the first call might be wrong, but expressed his inability to extend me any kind of help.I ask for the for the refund of the amount or inhance the validity for life time. Contact no. [protected]

I Had airtel prepaid connection whenever i call [protected] or121 to talk my airtel operator or customer care she said to send sms 121 i want to talk customer care please take an action towards them they don't want to solve my problem.Please Activate or Start my Customer Care service immeditley.My sim number is[protected] and my contact number is [protected].PLEASE DO SOMETHING QUICKLY MY e-mail [protected]@yahoo.co.in

i want address for [protected] no

AirTel — Wrong Info Given

I have an Airtel Postpaid Number. Someone from Airtel called and asked me to take a Add On Connection. I agreed as I could give it to my wife; next day they sent an executive and I filled a form and got the Sim. They mentioned one mobile number in the form and told that this will be your new no for the add on connection. I signed the form and paid Rs.250 to the executive.
The number gets activated in about a week and its now a different number from which was mentioned in the form.
I went to Airtel Outlet and then from there I had a talk with the Customer Care People and they told it will take 13 days to resolve beck this issue.

What shall I do Now.

Thanks & Regards
Rajiv Roshan

Airtel — wrong guidance of customer care department

This is to inform u that today on 29sep09 i have call customer for my billing discrepancies and talk to floor manager there. He was not at all listening to the problem and was also asking unnecessary question. I have recording of my conversation with him. i want u to resolve my problem. other wise i have to take strick action against this.i will told u the full details of my conversation once u call me.

AirTel — Complain for provide wrong information

I have activated gprs on my mobile throw net on phone (NOP), On 22th October,2009. Before activating this service i made a call to 121 & get information of (NOP) but they didn't iform about there downloadig limitation, they only told that we have unlimited downloading & browsing in Rs.5/- rental. I have launch a complaint for not activating google maps on my mobile & not downloading videos & songs too. Then after they cant solved my problem. Today I made a call to 12118 then they told me that (NOP) dose not support any map application & throw (NOP) downloadig over 2mb is not prowided. So my complaint is why they didn't provid every information on my first interactio & who will be responsible for my inconvience ?

AirTel — wrong information provided by airtel

hi!, i was provided wrong information by airtel customer care for using gprs service,moreover they harrased me by not answering my questions. i got all talks recorded with me and want to go for further legal procedings.i live in ludhiana and i want to report this act of airtel as cheating and harrasment.

Airtel — insufficient information

i had activated service fnf from 5 to 6 years but last week this service deactivaed when i call customer care for deactivation they explained me i recharged Rs32 &my schene stopped. its cheating when u call & send massage that recharged & avail this service then how can u say only one plan activated on one number i requsted pls deactivated Rs32 recharge & continued my old scheme then i surprise their rely they helpless......... its totlly cheating when caan't given two scheme on one number or cant't disconnet then why u given scheme u r responsible for my frustration pls deactived 1ps scheme & continued my old scheme i[censored] r not given any solution thn i must stop my number immediately as soon as possible

sir

I have aritel pre paid connection No [protected]. I convert this number to post paid on 30 Oct 09 for purpose o[censored]sing GPRS facility because in post paid it cheapest then prepaid. Same day when i received my GPRS activation SMS, I request to de-activate all other services in my connection. I was confirmed by SMS that all services are deactivate from from your number other then Mobile office.

After four five day i received chain of weakly one or tow or more SMS for stating that "thanking you for downloading of services(their are type of service and charges are different). this is my first experience with post paid service. i think i may be advertisement so i did not care.

when i received my first bill then the amount for all those SMS send to me are added to my bill it Rs. some 140.00(approx) that i think no problem. then i asked to customer care 121 they told me it is used by you, i object and told them my all services are deactivated and i never activate all these services. it not big amount so i not behind the same and i forget BUT

on 16 Dec 2009 i received 25 SMS for downloading the various type of SMS with in two hours.
the details of SMS are as follows:
(1) 10:03 PM

Thanks for downloading Java Game from Airtel. You have been charged Rs 50. Jobs alerts - 321 333#



(2) 8:34 PM

Thanks for downloading FTVWorldTourAM Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(3) 8:21 PM

Thanks for downloading MayaRefereeMim Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(4) 8:19 PM

Thanks for downloading Santhita Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(5) 8:12PM

Thanks for downloading Kal9Baje Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(6) 8:10 PM

Thanks for downloading Shower4 Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(7) 8:06 PM
Thanks for downloading FlowerBikini3 Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(8) 8:03 PM

Thanks for downloading Brunette3 Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(9) 7:54 PM

Thanks for downloading SizzilingHottie085 Theme from Airtel. You have been charged Rs 30. Jobs alerts - 321 333#



(10) 7:48 PM

Thanks for downloading ReefIsrael Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(11) 7:45 PM

Thanks for downloading FTVMerchandise Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(12) 7:42 PM

Thanks for downloading TheBestOFRene Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(13) 7:40 PM

Thanks for downloading Carolm Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(14) 7:34PM

Thanks for downloading LorenaBikiniMim Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(15) 7:27 PM

Thanks for downloading MayaLingerieMim Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(16) 7:20 PM

Thanks for downloading MimJennyClarendon Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(17) 7:14 PM

Thanks for downloading LornaDanceMim Video from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(18) 7:12 PM

Thanks for downloading CricketChampionsTrophy from Airtel. You have been charged Rs 99. Jobs alerts - 321 333#



(19) 5:57 PM

Thanks for downloading ModelVideo27 from Airtel. You have been charged Rs 15. Jobs alerts - 321 333#



(20) 5:53

Thanks for downloading PubGames from Airtel. You have been charged Rs 99. Jobs alerts - 321 333#


(21) 5:06

1 day free trial of GamesClub is now active. You will be charged Rs.30 week post free trial. Visit http: gclub.in. To stop sms UNSUB GC to 56363

Note

SLNO 21 OF ABOVE WHY THIS AUTOMATIC ACTIVE ? I ALLREADY DEACTICE THE SAME AND CONFIRMED BY AIRTELL MESSAGE


I complain the same at-least 6 time 06 16 Dec 09 to airtel customer care (121) i have all complain number and Email also on 17 Dec 09. reply given to me that after bill generation the problem will be solved. then i have wait up bill generation 27 Dec 09. meanwhile my out going calls are stopped saying that pay your bill because use credit limit is only five hundred and you used more then two hundred percentage of your credit limit. then i have to pay 1200.00 on same day because I use mobile connection to communicate with my family member that time my father are suffering with fever at my home.


i would like to say that their are some one doing intensively this job and getting benefit from my mobile connection in Airtel service provider.


it is requested that my this application are treated MOST URGENT and some solution to refund the money which they are getting from me. some legal action to be taken for stop all these services which a costumer not required.


thanking you

yogendra singh

AirTel — suffered due to wrong information by customer care executives

i am vijayakanth my mobile number [protected]. i am very much suffered due to the wrong informations given by customer care executives.i want to complain on those executives. any one of the higher authority from airtel[new delhi] should contact me by phone to my number. i want immediate response

Airtel India — Wrong Information provided

Hi,
This is regarding wrong information provided to me through the airtel helpline : 121.

My airtel no. is a Friends Plan no. and this service was not working for few months as i was charged Rs.1 per message to all my friends plan no. Since this facility was not working i had called 121 on 30th March (eve). with the information provided by me i was suggested to do a recharge of Rs.41 and was told that this recharge will help me have the Friends plan facility as well as the Rs1 STD call facility, so the next day ie 31st March i recharged for 41 but that dint work, for which i called 121 back at 8.59pm for further inquiry to which after keeping me on hold for long timings i was told silly things like, this no. is not at a friends plan at all, and then was told that because of Rs41 recharge the number has been changed to a Life time number and it cannot be converted back to a friends plan number.

On asking for a complaint to be registered, i was not talked back well, my call put on hold for long times and for few mins also not picked up.

This is a loss to me for the reason that my number has been changed to a life time number without me wanting it and also all the facilities are not available to me for which i on the first place got this number. also the recharge of Rs 41 was of no use to me.

I would like a strict action to be taken for the irresponsible customer service that is provided to me.

Also i would like my no. to be changed back to the Friends Plan no. that it was previously.

AirTel — give wrong information

airtel customer care service of najafgarh gave me the incorect/fake information about prepaid offers.

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay Chugh
Airtel Customer Service Team

Bharti Airtel — wrong information provided

I was provided with false information before applying for Airtel Broadband connection, which led to a lot of inconvinience.
Here is the letter I mailed to Airtel's customer care, I hope this will suffice:
Since I have not been able to reach customer care at [protected] I am mailing the customer care.

Hi,

I am an employee of one the most prestigious IT Giants in India, Wipro Technologies. Recently I was contacted by one of the agents of Airtel, Mr. Ananda Ejc, regarding Airtel Broadband connection. He produced a brochure and explained me several Broadband plans. Since I have a busy schedule I asked him to explain me all the aspects of the plans available. I got interested in one of the plans called “Impatience 1299”. According to Ananda the plan consisted of,

1. Rs. 1299 as the fare for 2 Mbps internet Broadband speed.
2. Unlimited download limit.
3. 10.5% VAT.
4. Rs. 250 as installation charges.
Since the plan was impressive and after confirming with his supervisor, Mr. Veeranna, on phone I was assured that the plan explained was correct. So I paid the charges (Rs. 250) and received a customer copy of the receipt (SEF No.: 0139776).
The next day Engineers arrived at my home and since I was at my office my roommate dealt with the installation formalities. During the installation I was informed that the plan is for 1Mbps internet speed and I have to pay Rs. 500 for the 2 Mbps connection. Since I was at the office I was contacted by the engineer at location and I was informed of the same. This was the first time when I was provided wrong information by the Airtel agent. After speaking with Ananda’s supervisor (Mr. Veeranna), who is an Airtel employee, and with the customer care executive (by dialing 121 on Airtel phone) I was informed that once I have paid Rs. 250 my plan will be changed to 2 Mbps internet speed. Since I had one more Airtel Broadband connection I decided to use this connection until the problem is resolved. I paid Rs. 250 to Mr. Ananda the very next day but after that day I have neither heard from the agent or have received the receipt for Rs. 250.
Note: I am still getting 1 Mbps internet connection.
The latest information I received from the customer care was that the 2 Mbps speed is only until I have download 20 Gb and after that the speed gets reduced to 256 Kbps with unlimited download limit. This information was not provided to me when I enquired about the plan.
I have spent Rs. 500 and have disconnected the old connection (with which I was very satisfied) and still getting 1 Mbps speed.
Now my question is,

1. How are the agents recruited by Airtel?
2. Who recruits such incompetent candidates?
3. Why the customers are provided insufficient information?
4. Why do I have to suffer for this incompetence?
5. Is it worth to spend my precious working hours and raise a concern?
6. My business has suffered from this incident and since my part time business is online, who will pay for my losses?
7. Because of this incident my relationship with my business partners has suffered, who will normalize this relationship?
My business is suffering because now I have to get the plan changed again, since my internet usage exceeds 20GB within 10 day. Have I known about this plan earlier, I would have not opted for it, not because it is a bad plan, in fact it is a great plan, but not appropriate to type o[censored]sage we have.
I would like Airtel to pay for my losses and frustration caused due to this incident, which is approximately Rs. 80,000(Eighty thousand only).
I request you to kindly log a ticket and provide me with the ticket no.

Below I am including contact details of the people I had conversation with.

I applied for an Airtel Broadband connection, on 13/07/2010.
Contact Details: Mr. Ananda Ejc [protected](Agent)
Mr. Veeranna [protected](Agent’s Supervisor)
My Contact Details: Pranay Jha
Mobile: [protected]
Address: A1, Block-2, BSR Mantralaya, Sector-2, HSR Layout, 560034, Bangalore

I hope to receive a reply.

Airtel — for wrong information and disappoint

sir,i'm rohit kumar singh of meerut up.i want to complaint about airtel for their wrong tariff given to me n for not solving and even not listening to me..m very much disappiont with airtel.pls do concern..u r the only one whom i trust upon..
thanking you
waiting for ur reply and action.

Airtel India — about wrong information

MY self neha aggarwal .i want to submit complaint against Bharti airtel india. on 4 july 2011 i make a call to airtel customer care about recharge information. the cc tell me thaton recharge on 33rs u will ger full talktime . but when i make recharge of rs33 i got ISD that is activated on my mobile number . my mobile number is [protected] . pls solve my problem . i do not want any ISD pack .they misguide me.
THANKS

Airtel — wrong calls from your service sector

To Air tel

some one else who working in Reliance Digital used some thing no ... XXX990
My husband Mr. Amar deep working in Dr.Reddy's getting Wrong calls from your airtel office... again and again with the different different no like [protected] etc.. we are already recording the entaire conversations 2,3 times
if you have any problem with that gay hemavanth kumar just go through him with proofs what that fool submited ... i think so some verifications also happend before you issuing the card right ... why these people disturbing my hubby... no verification in your orgonization na ... if it is check that no. 90xxxx7890 having original proofs we submitted for TATA docomo .. In Entaire our life there is no Airtel ... ok ... she will talk very harshly if itis repeated i will sent a legal suit through my brother Mr. Mahesh MALLB ok
Who is she ??? she is asked to go to him towards hemavanth kumar ... cralp on his face ... if you have the perfect org.structure collect the money from that person ... or other wise dont disturb public
http://www.consumercomplaints.in/
see and count your complaints....
But i am not like this ....
i found some no ... from airtel can give these no to alternative no forthur post paid connections crap thinking ....

i am not airtel (crap) customer
uma

Airtel — not downloading any video &songs

sir,
i was unable to download any thing like videos and songs it is not downloading in any site
please see the matter and solve my problem as soon as possible

Namaste Ms. Gupta,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Gupta,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — deductions from balance

i am using airtel lifetime no.[protected]. the service provider often deduct more amount for gprs charges. complaints were lodged with trai & the service provider but of no use. airtel did not reply or very often they used to reply 'our system is down now, contect later' the best way to escape liability. common people do not take pains to ledge the complaint for just 11.99/-. but if this problem is caused with 5-4 coror people then imagin how easily the service provider earned corors of rupees illegally causing loss to others. i am not sure that even this ettempt will bear any fruit. lets hope that some will come out of it.

AirTel — Deduction of balance

I am receiving messages from No 64611010 without giving any option. My mobile is not activating unless I open the message.
If I try for delation it is not deleating. I have not opted for and advatisment also. Without our option how it is happing.
My balance amount is deducting automitacly without making calls.

Thaking you,

balance amount of airtel lifetime — balance amount

sir,
my mobile number is [protected] it is life time i tried to check balance i dialed *123# but it is not showing. please inform the balance

my balance 30Rs is been deducted on 14 jan and regurding this i have also loged a complent on airtel customer care and they have comvence me that they will return my money but since then r neglecting on this . and saying that they will not going to refund it . and they are also saying that do what ever u want to do . sir please help me out on this

AirTel — deduction in bal

respted sir ,
my mobile no is [protected], my balance 30Rs is been deducted on 14 jan and regurding this i have also loged a complent on airtel customer care and they have comvence me that they will return my money but since then r neglecting on this . and saying that they will not going to refund it . and they are also saying that do what ever u want to do . sir please help me out on this

i am using airtel no.[protected]. the service provider often deduct more amount from my prepaid balance. i want to convert my this mobile into billing and also want to know why my so much of balance gets deducted. one more thing i doubt is that everyday i am geting so many cricket information on my mobile. i think service provider has wrongly alerted cricket alerts to my mobile no and thats why this more amts getting deducted from my prepaid balance so please stop all cricket alerts on & from my cell no [protected] immediately. otherwise i am going to quit ur service of Airtel. I dont want any cricket massages alerts on my cell no. immidiately so please stop it and feel me free to use this no

i am using airtel no.[protected]. the service provider often deduct more amount from my prepaid balance. i want to convert my this mobile into billing and also want to know why my so much of balance gets deducted. one more thing i doubt is that everyday i am geting so many cricket information on my mobile. i think service provider has wrongly alerted cricket alerts to my mobile no and thats why this more amts getting deducted from my prepaid balance so please stop all cricket alerts on & from my cell no [protected] immediately. otherwise i am going to quit ur service of Airtel. I dont want any cricket massages alerts on my cell no. immidiately so please stop it and feel me free to use this no. (pls call me on other cell no [protected])

AirTel — Deduction of Balance

This is Third time I am Complaining. Please stop deducting Rs 3/- everyday Shriniwas j Katwe . Mobile No.-[protected]

AirTel — Deduction of balance

i heared that AIRTEL is a very good mobile company. but they are deducting my balance and said that u have downloading from airtel live but it is totally wrong. one week ago they have done samething but at that time the balance is refunded.now they have refused to refund. i am very upset with the work they have done. mobile no [protected]

Airtel — I want every months my activation data

hi i am mudassir siddiqui ferm name MAKTAB-E-NOORI madina chowk old jalna dist jalna 431213 maharashtra sir please sent my every months AIRTEL activation deta in my email id.[protected]@gmail.com please please please

i want my every months AIRTEL activation deta MAKTAB-E-NOORI madina chok old jalna dist.jalna 431213 maharashtra my email id [protected]@gmail.com

AirTel — Deduct the balance

Dear Sir/Madam,
My mobile no. is [protected] (pre paid) of Airtel company. My balance was deducting by Re. 1 daily from almost 35 days, I dont know why, on 21/01/11 I called to custmer care then I come to know that the Mobile Bazar Service is activated in my mobile, but I don't know about this, Please refund my Balance. It is not my fault. The Airtel starts any of service without intimate any customer. Please refund my deducted amount.

Thanks & Regards

Sanjay Kumar Ajmeria
[protected]

AirTel — AMOUNT DEDUCTED FOR NON USAGE OF SERVICE

Amount deducted for unusage of service
Respected sir,

I am unused airtel vas (gclub)service in my mobile no [protected] but balance was deducted every day several times i unsubcribed the vas servie but still now i getting deduted. please solve my problem

AirTel — more deduction

i shashi shankar srivavstava.my phone no. is[protected].my STV was 50 paise per min.bt it deducting 60 paise per min from today evening.
when i call the customer care executive then he disconnect the line and also he deduct 50 paise from my main blnc.plz solve my problem.

Hi

This is sumantra once again.....
now once again airtel started duducting my balance from yesterday, sending unnecessary message of choosing RELATIONSHIP MATRIMONY TIPS. I just want to know what had happened to these BULLS..Don't they understand that I don't don'tdon't don't want any scheme in my phone connection. I hav couple of complaints prior to this one regarding unnecessary duduction of balance. don,t they have brain or all the BULLS have chosen BHARTI AIRTEL as there shelter.

PLZ look into the issue..

Thanks
Sumantra

AirTel — deduction of balance

Sir,
Myself MAYUR PATEL and i want to submit a complain about my deduction of 80 and 60 rupees.
And when i talk to custemer care they were not replying properly about my deduction.
i dont know what to do.My complains are shown below
1.
Thank you for contacting airtel. Your request reference no. registered on 22-may-2012 18:12 is CBDCC[protected].
2.
Thank you for contacting airtel. Your request reference no. registered on 23-may-2012 18:18 is CBDCC[protected].
3.
Thank you for contacting airtel. Your request reference no. registered on 29-may-2012 18:23 is CBDMO[protected].
4.
Thank you for contacting airtel. Your request reference no. registered on 29-may-2012 18:45 is CBDWP[protected].
sir,this are the refrence numbers . Please do the needful.
Thank you.

Namaste Kripal,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Kripal,

We would like to inform you that your concern listed 10 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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prepaid connection of airtel — Didnt change postpaid to prepaid

I had given money to get postpaid changed to prepaid but it has took 5 days and we are just waiting our fuel but still didnt get prepaid connection

Airtel Prepaid — did not convert my postpaid in prepaid

hi i was running my airtel connection no [protected] and i converted this no into prepaid on april but now this no didnt work eithr on postpaid sim or neither with prepaid sim please help this no is very much important to me

thanks in advance

AirTel — conversion to postpaid

I was already applied for converting my prepaid connection to the post paid connection for my pomile, so plese convert my service to the postpaid, and I was already paid 500/- rs for the conversion

Hello Sir/Madam,

I have an Airtel postpaid connection since 2001 and I got this connection through a corporate scheme, when I was into my previous company. This company shut down their operations in July 2003. However I am still continuing this postpaid connection till now. Now, I have requested the Airtel to convert this postpaid to prepaid and they asked to me provide a NOC (No Objection Certificate) from my previous company. I have already explained to them that this company is already closed down, so how can I get the NOC from a company that does not exists. I have visited to Airtel Outlets, contacted to Nodal Officers and sent out a mail to Appellate team. Per Nodal officer, I got the same answer that as per policy they need the NOC. Now, I don't know how to get this postpaid connection to prepaid. I am ready to provide all the available documents with me like (relieving letter, address proof or any additional request letter, they may need). Your attention is very much required to resolve this issue. Please help!

Thank you
Sanjeev Azad

hi i am amit shrivastava
my con. [protected]

AirTel — post to prepaid

first bill of the mobile no [protected] is paid. then submit the documet of the card post paid to prepaid . firstly they are told card is totaly free but after that Rs. 100 apply. then Rs 50 paid and they give the card but card is not activate . i was calling every time with customer care of the our company. but they not reply me. your company executiv MR. KASHINATH was behaviour with me very rudly .
I request u plz card active as eary as possible cause of my business colapsed.

my new contact no. [protected]. plz reply me on this no.

AirTel — Airtel Post paid to pre paid convertion

I had applied for airtel post paid to pre paid transfer for keeping same number. I had submitted my documents on 25 Jan 2010,& airtel office representative ensure that new pre paid will start within three days. But it did not happen till date.
Now I am asking about the same with airtel,for that they require documents again, I don't know what’s happen with my early documents. It may be chance of misuse of my personal documents.
There is total unlikely behavior by Airtel regarding this case. Why they are not so much responsible about his work & customers personal documents. So its should be airtel responsibility to hand carefully.
Now I don't know, where is my documents whether in airtel office or somewhere else. And when my connection will transfer from post paid to pre paid.
My mobile number is [protected] that has to be convert in pre paid

my mobile no is [protected], deactiveded puls rate this tariff normally is activeted for your kind reference..

Airtel Prepaid — Requires Copy of original documents

Dear Sir,

Kindly arrange to provide me a scaned copy of documents submitted against prepaid mobile connection No. [protected] on my name Krishan lal s/o shri Harbans lal H/no. 329/4 ward no. 13 slampure Gamri Guhla-cheeka.

Regargs
Krishan Lal s/o Shri Harbans Lal
H/no. 329/4 ward no. 13 slampure Gamri Guhla-cheeka.
Dist. Kaithal ,Haryana
Mobile no.[protected]

Bharti airtel limited, Airtel — Postpaid to prepaid

My mobile No. Airtel [protected], letter given to Trichy Airtel Lobby, Thillai Nagar and amount Rs.1380.00 paid(2.11.11/ 12.36 hours) towards full settlement for changingover to prepaid facility. They assured me it will take time 24 hours to activate . but unfortunately it had not done till now, in the meantime I have recharged Rs.234 and done booster pack 225. When contacted to airtel customer service, they informed me it take another 24 hours. Now nearly 57 hours passed. I am totally fedup and confused regarding their service.

Kindly advice in this regard for further course of action.

Thanks

N Jayakumar.

Dear sir... My self mandeep Singh, belongs to golden city Amritsar. I am using air tel postpaid connection ([protected])from last three years.. I want to convert my connection In prepaid. I went air tel showroom on 14th of Jan 2013 and requested them to convert my connection from postpaid to prepaid.. They demanded 1 photograph & 1 proof which were given them from me.. And they give me new Sim and charged me 93 rupees.. They told me that Ur connection will b convert in 72 hoUrs.. No result was found after 72 hoUrs.. Then I contacted to coustomer care.. One by one representatives gave me different reasons... Till now it's nt solve...

Namaste Mr. Mahajan,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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This seems to be a perennial issue with airtel. I had the same situation almost a year back. They again hid under the garb of system error and asked for resubmission of documents. It seems they are on a go slow to change post paid to prepaid, even though I have four connections in the family and have been their customer for more than two years. They entice with special post paid offers to convert from pre paid. Later you find that there are a lot of hidden costs they add on to the bills. When you ask them to change it back to prepaid, they start playing truant. Only when I threatened to move to Vodaphone, they finally changed it after more than two months had elapsed, forcing me to bear additional costs on post paid bills.
Regards,
Naveen Roberts
[protected]

Namaste Mr. Mahajan,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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hi,
i, m your unsatisfied airtel customer. i want to convert my postpaid number to prepaid number, today when i reached your airtel office on VIKAS MARG DELHI, NEAR NATHU SWEETS. I GOT REPLY THAT THEIR PASSWORD ARE BLOCKED..THEY DON'T EVEN KNOW HOW TO TREAT CUSTOMER...VERY BAD EXPERIENCE N YOU REQUEST CANNOT BE PROCESSED AT THIS TIME ..COME ON TUESDAY...M'I LOOK LIKE NUTS OR WHAT..IF YOUR PASSWORD IS LOCKED WHAT THE HELL YOU GUYS ARE DOING THERE GO BACK TO YOUR HOME. AND REASON FOR CONVERTING MY POSTPAID TO PREPAID IS WHENEVER I OPEN YOU PAYMENT PORTAL SITE TO PAY MY BILLS...YOU SITE ALWAYS HAS A PROBLEM..ERROR COMES OUT "MY TRANSACTION NEVER TAKES PLACE ON YOUR SITE" THIS IS THE REASON IAM SWITCHING MY POSTPAID TO PREPAID BECAUSE OF YOUR SITE FAILURE ...I DONT WANT TO SPOIL MY CIBIL. AS I AM USING THREE AIRTEL NUMBER...N SURE I'L PORT TO OTHER CARRIER SOON.

THANK YOU

UNSATISFIED CUSTOMER,
NEERAJ JAISWAL
[protected]

hi,
i, m your unsatisfied airtel customer. i want to convert my postpaid number to prepaid number, today when i reached your airtel office on VIKAS MARG DELHI, NEAR NATHU SWEETS. I GOT REPLY THAT THEIR PASSWORD ARE BLOCKED..THEY DON'T EVEN KNOW HOW TO TREAT CUSTOMER...VERY BAD EXPERIENCE N YOU REQUEST CANNOT BE PROCESSED AT THIS TIME ..COME ON TUESDAY...M'I LOOK LIKE NUTS OR WHAT..IF YOUR PASSWORD IS LOCKED WHAT THE HELL YOU GUYS ARE DOING THERE GO BACK TO YOUR HOME. AND REASON FOR CONVERTING MY POSTPAID TO PREPAID IS WHENEVER I OPEN YOU PAYMENT PORTAL SITE TO PAY MY BILLS...YOU SITE ALWAYS HAS A PROBLEM..ERROR COMES OUT "MY TRANSACTION NEVER TAKES PLACE ON YOUR SITE" THIS IS THE REASON IAM SWITCHING MY POSTPAID TO PREPAID BECAUSE OF YOUR SITE FAILURE ...I DONT WANT TO SPOIL MY CIBIL. AS I AM USING THREE AIRTEL NUMBER...N SURE I'L PORT TO OTHER CARRIER SOON.

THANK YOU

UNSATISFIED CUSTOMER,
NEERAJ JAISWAL
[protected]

Airtel-Prepaid — Complaints not Resolved

Hi Sirs,
My mobile no is [protected],

DND services is activated on my Cell from 27/08/2007, the activation no is "F[protected]", and i start receiving promotional calls and SMSs from them so i file a complaint on 26/11/09 the complaint no is[protected] and got SMS and, A call from their executive that it has been resolved but NOT so i file another complaint on 22/12/09 the REF NO is [protected] and received a message from them about the resolution of this complaint , but again nothing happen i still get their calls and SMS from them so nothing is happen in more then last 3 months,

i get call from them while i ws driving,im in office, im in meeting its really frustrating receive a call and you hear a Song. while you r doing some important work..

when i ws call to their support they started asking me the whole history of complaint and then they launch a new complaint for me but nothing is happen.

I really got frustrated with them and their customer support team


My No. is too old so i cant stop or change it , otherwise i ll defiantly do so..

please help me in this regards

Thanks in advance

Praveen Khare

Airtel — Sim not working fine

Sir, my mobile [protected] is not working fine.

I have recharge my mobile with 10rs. Paper recharge (7.07) + 10rs paper recharge (25 std minuts) on 14 feb.

And after recharge my mob when i want to make calls its tell that ur current balance is too low so it can't be connect.

And i tried this more that 25 times but getting faild.

So i contact Customer Care, they are telling that make ur balance more than 1 rs, but at that time i have 5.63rs.
So they disconnact my call, and they are not responding me.


And also some time i see this in my screen 'Sim Card Registration Faild' but after restarting my mobile its works fine..

Now tell me what i do...!

I am unable to make an calls...

Please help me...!

Namaste Mr. Kotte,

This is to inform you that your concern listed on 09 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Kotte,

We would like to inform you that your concern listed 09 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Praveen,

This is to inform you that your concern listed on 09 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33