Airtel Complaints & Reviews

Airtel Broadband — Regarding connection

Hello

This is mukul from noida. I have a problem from Airtel Broadband. I m going to tell every thing. One day there was a call for me from Airtel Executive, He ask me , Sir are you intrested to have a internet connection, I say yes. after some time again a call and that executive says , Sir i m sendind an executive to your home plz provide some documents to that one. I dont have my current address so he chargs 200 Rs. and say we will arrange rent aggrement for you in 24 hours and also give their conct no . But no Response after that day till now , He is not picking the call and he has changed his phone number .Whats going on and this will not create a good image of Airtel. That Executive have spoiled the goodwill of Airtel. This is not good . Name of that executive is Sharad ranjan, and I have all that documents given by that executive includind all receipt. It's up to Airtel and It's honesty what action Airtel wish to take.

Regards
Mukul
Indiamart Intermesh ltd
B-6 Sector 8
Noida.
mob [protected]

This is naresh from pata industrial & control services,
i already talked with the concern person.and process is
still in the hold.
please do me some favour.

naresh chamoli

Bharti Airtel — connection problems

I have been facing major connection problem in my college and hostel campus. I never get network in my room and hence neither anybody can call me nor I can call anybody if I am into my room. Even if my mobile shows some tower, I can not connect to anybody.
I have been facing this problem since more than a month. not only me but many of the frustrated people have already logged complaint for no conncetivity in the hostel. But till now nothing has been done to resolve this problem and even did not tell us why this problem is arising and how much time will be required to resolve the problem. This is really very irritating and annoying.
We people, here in somaiya campus Vidya vihar, Mumbai, 400077, are completely fade up with the service level and connection problems related to airtel. We are not being listen by any of the airtel executives and no body is ready to take responsibility for the problems. Had it been happened in Canada or US, proper action would have been taken within few hours and company would have given proper reasons for the problems with due apologies.
now all o[censored]s are planning to switch to some other mobile service provider. The only problem we will face is that we will have to change our mobile no. But this the extreme of the carelessness and ignorance of the customers. I can assure you all that if this behaviour of airtel persist for some more time, they will have to pay a huge loss for this type of extreme poor customer services.
I hope our voice will be listen by the Airtel people and proper will be taken asap.

abhishek soni
PGDM_IB-07-09 batch,
SIMSR hostel, vidyavihar, samaiya campus,
Mumbai, 400077
phone no. [protected]

Airtel — Regarding Broadband connectivity

Dear Sir
I had contacted airtel for a broadband connectivity and in response to my request one Mr. Sohaib had called upon me at my residence at House No.635, Near Saimandir, Sundar Nagar, Raipur(Chhattisgarh)on August 20, 2008. He advised me to remit Rs.200 for the fresh connectivity. I was then given to understand that the connection would be made available to me the next day. On 21st there was not development and therefore on 22nd I had contacted Shri Sohaib to enquire as to what happened he advised me to contact one Mr. Malviya in this connection which I did and there was no improvement in the situation. Meanwhile the family living on the first floor of my house had also applied for a new connection. I had been repeatedly contacting both Mr.Sohaib and Malviya regarding the connection and on 23th they told me that there is some technical problem in giving connectivity viz., non availability of space in the distribution box and also in laying the line. This was again confirmed by their Bhopal Office. Then ultimately I asked Sohaib as to when it will be possible for them to give me the connection. In reply he said positively on 25 by 4.oo p.m. he said he would make available the connection to me or else he would return the money to me. Then for 2 days I was out of station. And on my return yesterday I contacted them in the morning they said that they are trying to do it.
However in the afternoon I was given to understand that the their representatives had come to give connection to the family staying upstairs. Then again on enquiry I was told that there is again some technical problem in giving connectivity. Then when I told them that how is it that there is no technical problem to give connectivity to the person who had applied later and also staying in the same building whrere I am staying then they did not know what to say they said that it is reported that there is some technical problem to give connectivity in my house. Then again I contacted their Bhopal Office through voicemail and they told me that the application has been rejected. Now after theis when I informed Mr. Sohaib about this he said that I would have to fill a fresh application and pay another Rs.200 for getting the connectivity. Then I informed him that I do not require their connectivity and that he should pay me Rs.200 for which he said that he will try to repay in the form of a cheque whereas he had taken cash from me.
Will the company take necessary steps to look into this matter and arrange to get me my deposit back at the earliest and also punish the concerned officials to cheat the public like this.

Yours faithfully

Vijaya raman

AIRTEL BROADBAND SERVICE — problem in getting connection

From:
M.BALAMURUGAN
No-2, angayarkanni 4th street,
Jeevanagar 2nd street,
Jaihindpuram,
Maduarai-625011

To:
BHARTI AIRTEL LIMITED
Service providing authority
H-5/12, Qutab Ambiance,
Mehrauli Road,
New Delhi-110030

SUBJECT:[ problem with getting broadband service.]

Respected sir,
My residence is located in above address.I am a software professional.So I planned to get our airtel broadband
Service in month of may 2008.May month is the first attempt for getting this service.But first attempt failured and your
Employees not say any reason for inability of providing service, and returned 500-Rs CHEQUE.And then another representative
Of your company employee approach to me for the purpose of Airtel BroadBand Service.I clearly give information to your
Employees for existing incident of getting service.But your company employee says surely arrange the broadband service,
Also I am full responsible for give the service to you.Then I believed your employee confident and apply to broadband service
In second time month of july 2008.But second attempt also failured and returned 500-Rs CHEQUE to me. And then your
Broadband service centre office employee recently call my mobile number.They are contact with the purpose of providing
Broadband connection.It is the third time approach for your side.They are also says so many confident words for arranging the
Broadband service.So i believe the your center office employee statement.Then I apply third time for getting the service in the
Month of November 2008(25.11.2008).It is the third attempt, After address verification your service providing department
Arranged the wiring for broadband connection.Today telephone activity person come to my home.That person check the all
Nodes of availability in my area service.He give the information for inability of providing service.I am shocked about inability
Of service.my mind totally pressured this time of failure.Your organization big, Everyone connected technological network.
So your Madurai centre office know about my area feasibility of providing connection.But they are cheating three time for
Connection purpose.So I spend the more time.more Xerox copies of proof, more money, more physical strain also. I am now
Feel mental pressure for your organization activities.So I kindly request to you, I need broadband connection immediately.
You give immediate response I am satisfied, Else I take legal action about your organization.
Kindly consider this Mail important to you.

HDFC REFUND CHEQUE DETAILS
First attempt cheque no – 042130 ->dated:19.6.2008
Second attempt cheque no – 045878 ->dated:22.7.2008

Thanking you
Place:Madurai
Date:27.11.2008 Yours Faithfully
M.Balamurugan

i had been complaining of poor connection at MNR medical college Sangareddy district hyderabad, for one year, nothing has been done, customer service department is very poor, only answer is to switch over to other service provider.

We are facing connection problem at Koperkhairane, Navi Mumbai, Since 8 to 9 months,
Have given complaint to airtel toll free no. 1000 times, I have all possible complaint nos. with me. We have 14 Airtel connections with us. And now I am thinking if this problem doesn’t get rectified sooner I have to shift to Reliance (The best Network in India).

The worst part is the customer care, no body is ready to understand the issue .

Kindly suggest,

Regards

Charanjeet Singh

Alternate No. [protected]

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

AIRTEL, RELIANCE, BSNL INTERNET CONNECTION BOOKING CONTACT:[protected] MADURAI-01.EMAIL ID :RAMKUMAR024
@GMAIL.COM.

Airtel — Cross connection Problem

Dear Sir/Madam,

Date : 24.06.2009


I am facing the problem of cross connection in my Airtel sim for last two days. I called to the customer care (Toll free no) but every time they avoid my call. They not able to asist me.

Pls need your Interfere in this mattter i need your help.

Thanks,

Prashant Patil

AirTel — regarding poor internet connection

I am not able to access some of the sites... eg orkut.... i dont even get login page of orkut... i am using samsung mobile(M200) which supports gprs.. i am using mobile office settings... i have saved it but the connection is very slow... i am not even able to download small files..

Broadband limited — Poor internet and upgrade response

Hello,

I have been calling lineman for a visit to check the phone and bandwidth as well to find the options to migrate to unlimted bandwidth.

I am located at Hyderabad. Please provide information to whom should i approch for quick response.

Regards,
Subrahmanyam

Bharti Airtel Ltd — Complaint Against your bad customer service

Re: Complain Against your bad customer service representavive name Moumita Banerjee

Sir/Madam

I am Ankit Bansal using airtel prepaid mobile number [protected](Kolkata Circle).Today at 3:35 PM dated 04.01.2010 i called to ur customer care(198 as the calls are not going in 121 or [protected] from my number) for a help the phone was received by Moumita Banerjee, I want to know about the sms pack which are available under Airtel prepaid Scheme, but the reply was service not available with us. this is the favourite line of Airtel Customer Care Team. If the service is not available with the customer care then whats the use of calling it as I told to the csr but she started behaving differently & was behaving so rude.
Following are the words used by her & how she behaved.
1. We dont have so much time for one customer.
2. We dont have other words to say thats why we say all to this customer.
3. Team-Leader is not available(As i asked for)
4. Disconnected the Line without particular Information.
I am using your Airtel number from the last Five Years & I have many more connections of Airtel prepaid & postpaid (mobile & Landline).I want to know throuugh mail or by phone what the action had been taken from your side.
Waiting for your response

Regards,
Ankit Bansal

Airtel Broadband connection. — Regarding connection.

I had applied for Airtel broadband connection in August 2009 through a phone line, evey formality was completed, but they were anable to provide me the connection, they took Rs 1610 and returned only 1000 Rs back, also they took 200 Rs for the documentation. The executive who did this was Ravi Rajput. I want to put a charge on them to pay my money back, with all my wastage of additional money and time. Its being 6 months and they said you will be refunded the money back in 45 days

AirTel — REGARDING AIRTEL BROADBAND CONNECTION

I HAVE APPLIED FOR AIRTEL BROADBAND CONNECTION IN THE MONTH OF FEBRUARY-2010 BUT STILL I DIDN'T GET THE CONNECTION. THIS PEOPLE THEY HAVE TAKEN RS1500 AS INSTALLTION CHARGES. AFTER TAKING MONEY SOME 15-16 DAYS LATER THEY TOLD US ITS NOT POSSIBLE TO PROVIDE INTERNET CONNECTION IN OUR AREA.

WHEN WE HAVE TOLD THEM TO REFUND OUR MONEY THEY TOLD US IT WILL TAKE SOME 15 DAYS OF TIME TO REFUND OUR MONEY.BUT STILL I AM WAITING FOR THAT RS1500.WE HAVE LODGED SEVERAL COMPLAINTS AGAINST THIS BUT NEITHER OF OUR COMPLAINTS WERE PROCESSED. WHEN WE CALL THEM REGARDING THE MONEY THIS PEOPLE WILL NOT TALK PROPERLY.

I AM VERY MUCH FEDUP WITH ALL THIS PEOPLE.PLEASE HELP IN GETTING ME MY RS 1500 BACK FROM THIS PEOPLE.

I AM PROVIDING YOU SOME OF THE USEFUL INFORMATION

AIRTEL BILL NUMBER : 0079610
AIRTEL COMPLAINT NUMBER : 29334076
CONNECTION IS THE NAME OF : SAMEER LADHRIWALE
SERVICE PROVIDER IN BEHALF OF AIRTEL : SHILPA TELESERVICES(INDIA) PVT LTD
BANGALORE-76



MY CONTACT DETAIL ARE AS MENTIONED BELOW:
NAME :SAMEER LADHERIWALE
CONTACT NUMBER:[protected]
ADDRESS: No. 46, House No. A2,
Doddanmangala Village
Electronic City 2nd phase
near tcs office
Bangalore

Airtel — airtel broadband internet connection problem getting no response

I am having airtel broadband internet connection problem.I launched a complain 3 days back but i am not getting positive feedback.I also paid my bill but the condition is same.Whenever i call customer i do not get response.

Airtel Voice and Broadband — Very Very poor Customer Service

I have been using Airtel Broadband and Telphone connection for the past 2 years; I changed from BSNL for the speed and the customer service. But Airtel Service is completely pathetic. Here are the list of concerns:

For the past two occassions; once for my Broad Band - Complaint No : 40405316 and recently for my telephone land line - Complaint No :45037670; both these complaints were closed by the engineers without even finishing the task. I have never seen this kind of service; how can a person close the call when its not completed by simply putting they have confirmed from us. And in both the cases no one had called to confirm the same; and I would be waiting for the problem to be rectified. When I called up Airtel's call centre I was told that the call has already been closed and I need to log in a fresh call. Is this a kind of service we get from the "so called" no.1 service provider. There is no Service sheet or anything where the customer has to sign, engineers can just close the call looks like and they just close the calls without even completing it.

Getting your call centre agent takes min. 15 mins and they disconnect the call telling technical error when asked to transfer to the escalation department. Believe me I had to spend around 1 hour from my mobile (had to call up thrice) to get to the escalation department but it was in vain.
Will Airtel refund me the cost spent from my vodafone mobile?

Iam advising all my friends please dont take Airtel connection instead go for a data card, much more easy and convenient and I really feel for changing from BSNL to Airtel.

Deepa Arul

AirTel — Broadband and voice

I registered the complaint on 23/APR/2011. More than 10 days is over and they didn't resolve the issue. Very bad thing is they closed complaint twice without resolving the issue. To call them we need spent more money and time. They are not responding properly also.

airtel ltd — CROSS CONNECTION, INTERNET NOT WORKING

Dear Sir,

I am operative Airtel Fixedline No. [protected] with Airtel Broadband Connection vide Account No. 15486006 in name of Jai Parkash Garg R/o:- E-3/27, Ground Floor, Sector-11, Rohini, Delhi-110085 in last few years.My Airtel Fixedline No. [protected] & Airtel Broadband is not working dt 09.05.2011. In this purpose I am Compalint Registered on dt 10.05.2011 time 9:57 A.M. vide Compalint No. 46180358.

In this purpose Airtel Deptt My Complaint very difficult for cross connection attached in my Airtel Fixed Line agst Airtel No. 47521371 .


After 11.05.2011, I am again Complaint Registered regarding cross Connection attached in my Airtel Fixedline on Time 06:18 A.M vide Ref No. 46219396.

Airtel Deptt Cross Connection Mistake repeat again another Airtel Landine No Attached in my Airtel Fixed Line No. This Airtel No. [protected] attached in my Airtel Phone No. I am again compalint on dt 11.05.2011 vide Ref No.[protected] Time 03:28 P.M. But Our Compaint Not Short out. Today dt 12.05.2011, I am again compaint registered regarding cross connection Attached in My Airtel Fixed Line vide Ref No. 46180358. But Till date & Time My Compaint Not Short Out. In this purpose I am face for Financial, Mentaly, Physical Problem. So you are requested my Problem regarding cross connection , Airtel Broadband not working short out ASAP, take hard action in My Area Nodal Officer & Give me Compensation for Problem Facing Financial, Mentaly, Physical . I am wating Quick & Postive Response.

Airtel Poor Services Provides his Customer

Bharti Airtel Ltd — Airtel Broadband Not Working Last 10 Days

Dear Sir,

I am operative Airtel Fixedline No. [protected] with Airtel Broadband Connection vide Account No. 15486006 in name of Jai Parkash Garg ,Sector-11, Rohini, Delhi-110085 in last few years.My Airtel Fixedline No. [protected] & Airtel Broadband is not working dt 09.05.2011. In this purpose I am Compalint Registered on dt 10.05.2011 time 9:57 A.M. vide Compalint No. 46180358.

In this purpose Airtel Deptt My Complaint very difficult for cross connection attached in my Airtel Fixed Line agst Airtel No. 47521371 .


After 11.05.2011, I am again Complaint Registered regarding cross Connection attached in my Airtel Fixedline on Time 06:18 A.M vide Ref No. 46219396.

Airtel Deptt Cross Connection Mistake repeat again another Airtel Landine No Attached in my Airtel Fixed Line No. This Airtel No. [protected] attached in my Airtel Phone No. I am again compalint on dt 11.05.2011 vide Ref No.[protected] Time 03:28 P.M. But Our Compaint Not Short out. Dt 12.05.2011, I am again compaint registered regarding cross connection Attached in My Airtel Fixed Line vide Ref No. 46180358. But Till date & Time My Compaint Not Short Out. In this purpose I am face for Financial, Mentaly, Physical Problem. So you are requested my Problem regarding cross connection , Airtel Broadband not working short out ASAP, In this purpose I am calling many time Area Nodal Officer But he is not pick the phone .I am wating Quick & Postive Response.

AirTel — regarding the connectivity

Hi

my mobile no is [protected]. from the last 4 or 5 days i am not able to connect with the customer care executive. i am facing some problems regarding my this number. i am not able to charge my mobile through the online banking and i need to talk to cutomer care executive but could not connect. actually i tried to connect the call 4 days before at that time the call get connect two times but every time it get disconnect during the automatically. and then i tried so many times even after 4 or 5 days before but not able to connect. its creating me so panic. whats going on this????

Thanks
Anil Kumar

[protected]

Airtel Broadband — Poor Internet Connection Customer Care not Responding

I am facing problem in my 1mbps internet connection provided by Airtel.I have to refresh the page again and again to browse.
Lodged a complaint against this issue and airtel representative visited and found out some fault in router and promised to change the router.
He did not visited again and when i called him he said his location is changed and asked me to lodge a new complain.I lodged a new complain but noone is responding to our call.
Very useless customer care and service.Bound to be with Airtel as we dont have any other service providers in our apartment.
Hope I get Reliance Broadband soon in our apartment.

True. Airtel has the most Pathetic Customer Service...ever

my broadband connection/land line connection both are not working since last 7 days .
so many mails/calls made. but no progress.
phone nos.[protected]
regards
agarwal h. p.
paras cotswin
507 ii nd floor haveli haider quli
chandni chowk
delhi 110006
[protected]@parascotswin.net

Bharti Airtel Limited — Airtel Broadband not working

I paid my dues on Saturday, 12th May 2012 and informed the Airtel Customer Care about my payment. My Complain Number was 15669864. This case was to be solved by Sunday, 13th May 2012, as per their message receivedon my cell phone. On Monday I received a message that my problem has been solved and my case is closed. But nobody from airtel visited my place and my problem was not solved. So, I again lodged a complain with them on Monday, 14th May 2012. And again I was given a complain no. - 15728388 and was told by the customer care executive that my problem will be solved by 15th May 2012. But still my broadband is not working. Moreover, I am unable to get to their customer care executive. Everytime, the line gets disconnected. I dont have any clues about my complain status. I also lodged a complaint with PGPORTAL.GOV.IN. My Registration No. was - DOTEL/E/2012/08281. Its also of no use. I feel like cheated. Our government is also least bothered about these things. I dont know why they have opened this website when they were not interested in working against these fraud companies.

Namaste Kartheek,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Kartheek,

This is to inform you that your concern listed 14 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Kartheek,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Good service to raise a complaint " IF i get an appropriate response and co-operation" only then...

This is redeculass as i have paid an amount of 2000rs and i am maintaing a clear account.. still the [censored] up is that Aitel's stupid asses have the guts to withdraw my outgoing facility...!!! Jerks!! and after i spoke to a customer care Executive ( AMIT) around 1:00pm to day that is 13th march 08, he assurs that it will be activated within 4 hours and till now its the same no response ... He also accepted that it was their mistakle and i have cleared my accounts on time... I need a reason for this and an appology... my mob number is +91 [protected].

These people should hire good people not just give a job to students or people who have zero knowledge about systems ... Just to coomplete targets it dosnt mean u recuit any one and creat a image which is just fake and nothing else.

I swear if this does not get activated in the next 30 mins i will sue the company and rip the nearest outlet, ,

This is not fair and not exceptable at all... they need to get a break and change their name from " Airtel to faketel"

Airtel — Poorest customer service ever

I have called numerous times to customer care to solve this. However, I dont think the customer care executives are smart enough to solve any problem.

Problem: My handset is wrongly shown in your system as Nokia 1100, which is in real Nokia E51.
Because of that i face numerous problems in MMS/GPRS/MCommerce settings. I have configured the mobile for GPRS however i am not able to do so for the rest of them. Since, my mobile is showing not java supported I am not able to use Mcommerce. The sms which i send to 543219 send me back application for Nokia 1100 where i can't register my debit card for paying the bill.
It has been a harrassing time explaing this to customer care executives, who just know one line " Sir send sms, then only mcommrce will wok" . They dont tell me if it is not working what should be done. How it will work if your system does not recongnize my phone as java supported?

Please do something about it. Your customer service is really getting on my nerves .

Airtel — getting useless subscription

i m getting useless messages from airtel live wap servics without any subscription and payed for it 10 rs weekly. i want to unsubscribe this servics.my cell no .is [protected]. tell me what i have to do for unsubscription this service

Sir,
i called at customer care( most probably mohali centre) at 2:56 am dated 3 jan 2009 regarding some querries on jobs on phone sevice. this sevice is active on my cell no. [protected] from last several months but i am not getting any message from last 10 days. i called at customer care regarding this and the customer care executive named, Vishal didnt tell about his id even asking again and again, & was very rude to me and he finally disconnected my call in between.
kindly take the appropriate action...

Dear M.Igfun Team,

I m getting useless messages from airtel live wap servics without any subscription and payed for it 10 rs daily. i want to unsubscribe this servics.my cell no .is [protected]. Please unsubscribe this service immediately as i am charging Rs.10 per day. I dont want this service.

My Cell Number : [protected]

K.Vara Prasad.

AirTel — Useless service

Dear sir,
I am Bibhuti Bhusan Dash, Address-At:Jayamangalpur, Po:Biribadi, Dist:Khurda from ORISSA working as a Team Leader in call centre of Reliance communication(Smart GSM Service). My prepaid airtel number is "[protected]". I have taken the connection on 16th March 2007. After that I have recharged Rs [protected]@/- Life Time Validity voucher on 10th April 2007.

But the processing fee [protected]@/- is always deducting on recharge of Top Ups bellow Rs200.00 from 4th january 2009 which is beyond the company's rule. Only for this inconvenience i have called to customer care mor than Twenty times. All the CSRs and TL's have informed me it will be resolved soon but they are not giving any commettment date or Time and not refunding the money. Except that, Some of the CSRs have wrongly passed me "You are a Rs [protected]@/- Lifetime customer by which I am completely irritated and finally decided to take the help of Consumer Forum.

Finally, I request you update my priceplan of Rs [protected]@/- LTV and refund all the deducted processing fees within 48 working hours.

Yours Sincerely,
A frustrated Airtel customer
MSISDN:[protected]

AirTel — Worst response Airtel Customer Support

Dear Airtel,

Thanks for your quick response!!!.

Till now there's no proper response from you people for the bill clarification. What you have done also just forwarding the bill details again which i have received again.Pl check again you have deducted the rental charges for the last bill .Currently I'm having rental free plan only (100% Monthly rental free )so there's no fixed charge/rental etc ( For 17.01.09 to 30.01.09).

This's the one I'm asking you people to check & clarify & correct. This month itself i called the customer care service more than 15times (refer how many ref.no)

DATE REFERENCE No
2/22/[protected]
2/25/[protected]
3/3/[protected]
3/4/[protected]
3/5/[protected]
3/5/[protected]

Complaint : Wrong billing - bill No:[protected], dated on : 18 Feb 2009
Mobile No: [protected]
Account No:[protected]
but no action/response.

Pl.do your work properly & pl give a good service . Pl.generate bill for us as the actual not only me for all I’m saying . I shall pay the actual i.e. what I have used.

Even yesterday ( 18th march 2009 ) also I have contacted customer care, regarding this issue they given another Reference no (Ref.[protected] & then said customer care executive will contact me with in 3hrs but till now no one called .

All you people what doing ? All are sleeping or playing together !!!

How long will you take to solve this? Now I have recd this month bill . I feel very bad of your service. Thinking how you people one of the leading company in this field now only released you are swindling money from u If you do like this always one fine day you’ll be at street only.

If you people not rectify my problem after receiving this mail also then shall put you case in consumer . Hope this won’t be happen .

Thanking You





--
சிவசிவ praveen kumar k
[protected]

AirTel — Worst service ever

This is Abhishek Joshi. Just now join <>.I guess my time was running bad and i have taken a postpaid connection of Airtel from Airtel executive.

I have taken Airtel postpaid connection on 8th of April. Executive told me that it will get activated on tonight. I was waited till 9th evening and given a call to executive. He updated me that south area servers are down except blore servers till 16th 0:00 and your number will get activated on 16th at 0:00 AM.

I waited till 16th evening and given a call to executive again he said that "sir, aaj rat ko ho jayenga". I believe him and again waited till 17th evening but my number was not activated. In between these days I have tried to call 121 3 to 4 times from frd's number however after giving "bill info" line got disconnected automatically all the times.
Eventually I was able to speak to customer care executive from my frd' number on 17th. She (airtel agent) updated me that there is no information why your number was not activated. She assure me that my number will get activated within 24 hrs where as i was asking to activated within 4 hrs.she has taken all the details including SIM number, mobile number, sales executive name and his number.(you can listen that recording)

I again did a followup after 14 hrs and asking for a update however there was no update in the systems. Agent(she) was that you have to wait till 22nd.However previous agent was already committed for 24hrs.

I again did followup after 14 hrs i.e on Sunday evening (19th April 2008) and still there was no information was available with him. You know????? it was strange for me !!! i was wondering how are you serving these many of customers. Might be Airtel is thinking that we are not customers!!!

I clearly told the agent that if number wouldn't get activated till 10 AM in the morning i am going to return the number to airtel outlets.

Today i.e Monday morning 10 AM I have inserted a SIM and start my mobile however My hopes went down...

In the evening when I went to Airtel outlet near madhapur there also i got disappointed due to service...

Lots of people were gathering near the executive desk for there problem or might be with some other reasons...

Was just standing there for 15min where as executive ask me for 2 mins...when i raised my voice then one individual executive came and take me into the cabin ...when i told him the whole story and was asking to take no back and give my deposited money back, he said i cant take this number back as this number is not activated. In between we have spoke to sale executive who sale me the postpaid connection. Funny thing was, " he was again saying the same thing " sir aaj rat ko ho janega"...

I have taken your mail ID from Airtel outlets. In between these days i was on vodafone roaming connection and it cost me Rs. 1948.00.

If ...

1) sales executive would have told me about the server down time till 16th before buying the connection I wouldn't have taken the connection or i would have gone any temporary prepaid connection .

2) First customer care executive would have given me the correct information then might be i wouldn't have thought to surrender the connection.

3) I wonder how could you don't have any token system in airtel outlets however vodafone has!!!

4) When i asked Outlet executive that is there any authoritative person who can look into this problem ... he said you know to go to begam peth office when i asked him for number he said we don't have...

5) I got surprised airel outlets doesnt have any provision where the can see whether they can see my details though i have already submitted my docs 12 days back.


Request you to please tell me the correct procedure to surrender my number as its not activated.

I don't know whether you will take any actions on this or not. I have not written all above things because somebody would loose their jobs however i am writing this because might be some day i would hear that airtel has improved their services and might be i have return back. Just would like to share with you guys that I was cool till now only because my last 4 years exp with airtel blore, pune and nagpur was good. I cant say i am valuable customer however i would say that you lost a customer who was loving the service by heart as well 2 years back he was upset when he didnt get a airtel postpaid connection in blore.

BHARATI AIRTEL — useless customer care services

This company provides a useless customer care services. When i make a call to the customer care for any complaints they disconnect the call. So they cant give me a solution for my phone problems, it is such a useless service. So please take immediate action agains them. My mobile number is [protected]

bharti Ltd — worst service n

Bharti is totally fraud company. Their service is 3class. I dont know why we Indian are using Internet and iptv from bharti as provider.

I have logged the ticked so many time regarding broadband not working. Even i have called to northan office also. They have logged the tick only. Till now problem is not resolved.

15 days has passed but still the same problem.

any suggestion what should i do now.

Should i go to consumer court and fill a case against bharti regarding worst service.

Kindly suggest.

Nitin jain

Till today 4 Aug 2012 problem is not solved
Every time when i call 198 and northal office. They give so excuses

Service is worst.

Bharti is making fool to us.

Dont use any services of bharti.

Correction: I wish i could replace 'Har ek friend' with 'Airtel' in the very famous 'Kamina...' song!

Namaste Mr. Pethe,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Pethe,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Bharti Airtel Ltd — access bill charge

please send itemised bill of our landline no 40052288 for the period from 1st sep to 2nd oct as an earliest.

Namaste Ms. Gupta,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Gupta,

Further to our discussion dated 14 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Gupta,

We would like to inform you that your concern listed 14 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I had paid Rs.180 for the local pack on my prepaid 3 months into the pack i enquired dat i also wanted to activate std pack but none of them told that by this my local pack will be deactivated.
When i called customer care no one was ready to reply to my questions

I all ready complaints approx. 8 to 10 time since 3 of august but no one can response me me or no one solve my complain this is my last response to you after that i am going to disconnect my No. because u charge 3 Rs per sms in Rooming on this [protected] or my No.[protected] i[censored] r able to solve it other wise i am going to disconnect this.

hi,
iam very upset with airtel services.i was issued the bill of 7568 rs which i have already paid .now the problem is that ur airtel staff have already made the entry to some other client accont .i hope u understand that how dumb it is .the money which i paid she transferred it to some other clent account.my sim have been deactivated.now the airtel poeple have been callin on my friends mobie and telling them that i have not paid them .
first of all i feel harassed cos going to airtel office five times since may and requestin the same secondly now my friends are calling me and telling the same.
iam takinh this matter very seriously and consulting my lawyer.he would be contacting u now

Airtel is the worst company ever !!...
NO 2 customer care executives ever say the same things...BLind illiterate fools !

one other thing i observed with most of the call centers (phone companies, banks, etc etc.). you call them to explain the problem. the call center executive tells us, and promises something. after some time (few hours or days), you call the same call center again to know the status of your query. somebody else picks the call, and he doesn't have any clue what the earlier executive had promised to the customer (many of the times, these executives don't keey the history of their interaction with the customer). and most of the time, different call center executives tell different things.

this is really frustrating

I am having a pre paid connction of Air Tel. However, after activation for life Time i.e upto 2012 only giving the talk time of Rs 10/ only for Rs. 195/ this is a BIG FRAUD on the part of the company. After one month the service on my MB No. [protected] is suspended all of a sudden. When I contacted several time to CUSTOMER SERVICE No. [protected] and [protected] after pressing the various keys as instructed thereby on the phone the answer is that they are help less to solve the problem. The Air Tel Company is playing a big fraud with the cusomers. If it is unable to provide good service the company should close down the business. I lost about Rs. 400/- within 2 months. The Air Tel company is not giving its telephone Number of its Head Office nor give any E-mail Address for lodging our complaints in writing. It is suggested that instead of complaining in the Forum all the CUSOMER should go in the COSUMER COURT for compensaion.

Hi,
I have been given a fraud mobile airtel numbersaying its an add-on card.
It has already agreed from Airtel about the mistake, but not ready to refund all my money back.
Then even after paying the bills everyday more than 20 calls will come from call center to pay bill.
Try to reach byy give faulty information.

Now i have already stopped using the number as this poeple mentally disturbed me a lot and i did not get my refund back.

Now they are sending me court notice for not paying the bill.

Pls help.....i am fed up.........

Rgds
Dhiren(dhiren.[protected]@gmail.com)

Namaste Rahul,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Rahul,

We would like to inform you that your concern listed 14 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Airtel deducting money

Hello, I need to file a suite against airtel, which is deducting money from my prepaid account siting false content download, which I have never done ! Please let me know how to proceed.

AirTel — Deducting currency

I have opted the plan of 50paise per call to any network and 150 sms free per day.but i am being deducted 1r every day with out reason.And this is being done with out giving any prior information of doing so.And when called to customer care,they are rejecting the which is not fair on their part to do.please solove my problem.

Namaste Ms. Khanna,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Khanna,

Further to our discussion dated 14 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Khanna,

We would like to inform you that your concern listed 14 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Similar issue has been faced by me. This is happening for years with me. I have lodged several complains to Airtel. I can provide all the complain done thru email in writing which is countless.

Assume the huge no of Prepaid customer and deduction if Rs.1/- even once in a month. This is and illegal way to make money.

Airtel / Prepaid — taken recharge, paid to retailer, got recharge successful sms, but did not get talktime

took recharge Rs 149 (132 Talktime)

got sms from airtel "Rcharge successful- MRP-149, talktime-00"

4 days have gone but not getting talktime, whenever callling to airtel, they are telling within 24 hrs it will be resolved. but its almost more than 92 hrs.

i called 12 times, but no response

AIRTEL IS FRAUD

a big problem

Airtel / Prepaid — Huse number of calls from Airtel

very useless calls from airtel to their custmers after complaint there is no any responce and they said that u r prepaid custmer so far u suffer to this problem

AirTel — activation of web

My web connection not yet activated.My trans ID is[protected].

THE MOBILE STORE ,AIRTEL SIM — WRONG INFORMATION

SIR I DR. ANUJ GUPTA PURCHASED AIRTEL SIM CARD FROM
THE MOBILE STORE PLOT NO. 6, RAGHU KUMAR NIVAS
M.I ROAD JAIPUR 302001
PH NO.[protected]

SIR I M DR.ANUJ GUPTA RESIDENT OF JAIPUR.SIR I PURCHSED THE AIRTEL SIM IN FEBRUARY AND I WAS TOLD IT HAS ONE YEAR VALIDITY AND U WILL GET 100 MINUTE WORTH TALKTIME FREE FOR AIRTEL TO AIRTEL USAGE FOR FIRST 6 MONTHS.NOW WITHOUT ANY REASON THEY REDUCED MY VALIDITY AND NOT EVEN GIVING FREE AIRTEL TO AIRTEL MINUTES.I PURCHASED THAT SIM IN THE MONTH OF FEBRUARY.AND NOW MY VALIDITY IS TILL 14TH AUGUST ONLY.I HAD BEEN TO THE SHOP BUT I WAS TOLD TO GO TO AIRTEL OFFICE.WHEN I WENT TO AIRTEL OFFICE THEY SAID THAT THOSE SIMS ARE ONLY ALONG WITH THE HANDSET WHICH S A SCHEME PRODUCT AND SHOULD NOT BE SOLD ALONE.WHILE THAT SHOP SOLD ME THAT SIM ALONE AS I DIN PURCHASE ANY HANDSET FROM THAT SHOP.I AM AGREE WITH AIRTEL STATEMENT BUT DISAGREE WITH THE THNGS THAT SHOP S DOING WITH COSTUMERS JUST TO MINT MONEY.I HOPE U LL TAKE A FAIR ACTION.
THANK YOU

Airtel Prepaid SIM — Not yet activated

I have purchased prepaid sim card last friday but not yet activated. Once status reported by dealer that due to ID rejected the same was not activated. Again Copy of Driving Licence submitted to dealer before two days but till date not yet activated. Mobile Number : [protected].

Prepaid Sim — Still Sim is not activated

Dear Sir/Maam,

Myself Debasish Paul received a prepaid sim on last friday, dt.26/09/08 and acknowledgement receipt was also given to delivery person on the same day.It's already 96hrs past, but my sim still not activated. Although I was received the SIM through Mobile store, I had already registered a complain both at Mobile store and reilance.

Pls help me out.

Rgds...Debasish!!!

Airtel Sim — no network

i have lost my mobile or airtel connection than i apply for new sim plz activte my connection as soon as possibale my no. is [protected]

Airtel _ New Sim for Prepaid — Sim Is not Activated after 5 Days

Dear Sri,

I have purchased New Sim for Lifetime free. Airtel has some problems in my residential proof while i am a customer using Airtel post paid connection since 2003 and paying my bill regularly i have given the Zerox copy of Airtel Bill but they ddnt activated the SIM as yet.. and I m not interested in buying airtel connection now.. if sim is not activated within a day can i get back my money after returning the sim to airtel dealer from where i purchased??


Thanks & Regards,
Sanndeep S. Negi

Airtel — stopped voucher

Hi sir,
I am disagree with you. Because of this that why are your company (Airtel) stop a night calling voucher of Rs.29 in which A2A call rate was 30 p at day and 10 p at night (11pm-6am).
Sir please again start this voucher. I shall be highly obliged to you.

Airtel Prepaid SIM — sim not activated

I took the sim from vendor in jharkhand on 3rd nov and also documents are submitted but still after 20 days sim is not activated.
please look into this issue and other details are give below

mobile no--[protected]


contact no ---[protected]
[protected]

Airtel Services — sim not activating

my cell phone was stolen on 26th nov. i immidiatly complained in airtel office at ushdaya towers, Shapurnagar Jeedimetla Hyderabad. they reissied the new sim card with same nomber saying that, it will be activated in 24 hours.i have paid rs. 100/ for the same..my mobile no. is [protected]..but still it is not activted and staff is not responding.. i request you kindlt do fafour for me..thanking you sir

Airtel / Prepaid — Customers getting cheated regularly (9895379111)

Im using Airtel Kerala GPRS for last 6 months and Airtel is charging Rs.374 per month..On NOvember 23 rd 2008 i recharged for Rs.374 ( so my validity will be upto Dec. 24, 2008)..On 5th December 2008 i got a message from Airtel that my GPRS connection will expire tomorrow because they changed pricing of their service..Now onwards every customer will have pay Rs.674 one month validity..Rs.374 two week validity..what kind cheating is this?? what shud we customers do..if companies following such strategies???

Dear Sir/Madam.

I have a mobile connection of life time prepaid plan ut from few day connection is closed so please provide the cause and restore the service if possible .

Mobile no.[protected]
location.Bihar.

Regards
Raj kumar jha

airtel sim from postpaid to prepaid — airtel sim not active

my airtel sim is not activated from 20 jan 2009 they r telling that it will be activated in 48 hours but not yet activated so please activate soon and they r not responding to me in bannergatta road airtel office .so please activated.

today i have taken new SIM, they said it will be activated with in 4 hours
still its not activated

please ask them to activate immediately

AirTel — sim did not activated

Sir,

I have taken sim card, no:[protected] corresponding mobile no.: [protected], from Ranchi shop on wed, 25 feb, 09 and told by shopkeeper that it will be activated today and till time it is not activated.

Thanks

Santosh Kumar
Bhuiyan Toli
Samlong
Ranchi

sir my area distributer`s behaviour is very rude towards me . i want easy load of rs thousand but he give the load of rs 2000 and above and no any banner or poster given to me so please help me

AirTel — prepaid mobile no. not activate

I had purchased a new prepaid connection i.e [protected] and submited the all documents to retailer, after submited the documents my number not activated till today, I have visited many time on your showroom but no prpoer respose received . Please activate my number immediately .

Airtel / Prepaid — nfl network coverage

This is regarding the airtel mobile no [protected] as i have given more than 25 complaints to the customer care dept they have not taken any action till date and when ever i call them they have cooly say that the technical dept is working on it.I have recently shifted my house but in the same colony 2 lanes back and when ever i enter in the lane the network becomes totally nil and i am facing lot of inconvience of all outgoing calls and incoming calls also., where as my friend who is having vodafone connection os having full coverage and is happy with it.

i am the customer with airtel from last 9 years and i am feeling very irraitated with thuis service now. the latest complaint number from airtel is [protected] ated 18/05/2009.

this net work problem is persisting in the aptmt where i have shifted from last 7 years but still no action has been taken.if this problem is not solved within short period i have no other option to shift to another company.
regards
sheeraz hussain

Airtel — DO NOT DEACTIVATE STD PACK

i BOUGHT AN AIRTEL NO. ON WHICH THEY ARE DEDUCTING RS.00.50/- DAILY.
WHICH I WANT TO DEACTIVATE BUT THEY ARE NOT READY FOR IT.

KINDLY HELP ME.

AirTel — Number not yet activated

i purchased an airtel num from delhi on 25-06-09, my mobile num is [protected], and sim num is[protected], the dealer assured me for activating the sim within 24 hours but till now number has not yet activated.please help me early as possible as i am facing a lot of problems

airtel prepaid connection service — not activate my connection

i have purchased a pre paid mobile connection sim card of airtel on 09.07.2009 from a shop at siliguri, the mobile palace, yadav samity building, hill cart road, siliguri-01but till today company not activated my connection. i have submitted all documents to the shop.several times i contacted to the shop.but they give me false assurance that within 15 minutes your connection will be activated.it is my complaint against the shop are they authorise to sell the sim.non connectivity of my connection i have loss my money and mental harrasement.
please do the needful and inform me accordingly.
yours faithfully,
swapan sarkar.
usha apartments.
flat no. 2/3.
bankim ch. sarani.
hakimpara.
siliguri-734001

Airtel / Prepaid — unsubscribe to STD pack one rupee per day

my airtel prepaid mobile no-[protected] .I am fade up from c/care to deactivate/unsubscribe one rupee per day STD pack from my mobile.sms-STD to 52818 (to deactivate) no joy and *567*7# also not working. c/care told by 24/07 it will be deactivated bit that also proved bluff. so what to do ?

Airtel Prepaid SIM — prepaid sim not active

my airtel mobile no.[protected] was prepaid mobile use excess i covert in postpaid company employee take me 1000 rupees in two time mobile active few day ad then shut activate without any information and now 800 more money for activate

airtel company tell me why do this? i am so disturb because postpaid officer ot tell me why do this?

dealer complaint — fake issue sim

Dear Sir...i have a employee in the name of ashu ...he pick my dl copy and issue the vodafone sim from ur dealer .he also he fake sign of me .kindly cancall the dealer ship of this aganics due to this dealer are sign fake of all

cell no:[protected]

cell no:[protected]

your wellwisher

Lalit Singla

mobile sim card — still not activated

Just recently I got transfer from Mumbai to Noida, I have taken mobile connection company Airtel has tie up with My company, Those people when he has provide me connection promised with in three days it will activate. But last 15 days I am calling on Company guys who sold me connection (mobiles no [protected], [protected]) and they are replied my verification still pending without verification. Its wont work... please let me know this is my fault if they are not take care it. Everyday I am calling above mobiles numbers at least twice or thrice in day, no result till yet.

Airtel Prepaid — problem in an AIRTEL prepaid lifetime sim

i have an airtel sim which no. is [protected] which is in use since 2005-06. iwas recharged it with 999 for lifetime validity .its validity is upto 2024.but from 5-8-2009 my sim is not working for incoming or outgoing.
please consider my problem and make it continue.

all the complaints are genuine and so happening as usual.customers are being made fools for AIRTELs unlimited non ending benifits.

AirTel — Sim Card not Activated yet

I have bought a sim card of airtel with isd 5 days ago, till today i can't make isd call and i also compaint on 121 two times but still no isd but now my outgoing service is also deactivetd and i can't make local call also.

airtel number -[protected]
other contact number -[protected]

Airtel Sim — full talktime nahi mila

sir my name is prateek singh
my no is [protected] sir 24/08/09 ki sham ko maine 300 rs ka e recharge karaya jo k full talk time
value recharge tha, jiska mujhe sirf 269.99 rs mile hai...kripya baki rashi ko 30.01 rs ko mere acc me
bhejne ki kripa kare...

hi...sir i am rashmit my mobile no. is [protected] they have activited std plans and idont know when they have activited i want to unsubscribe this plan but they dont lisent plz see for it


thank you

Airtel / Prepaid — recharge not successful

Hello I had made A recharge of Rs. 333 /- from ICICI Internet banking, but it is not done till
and money is also not Credited back to my account ...
Here are the details for payment:

Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 333.00
Date of Payment 17/09/2009
Debit Account [protected]
Payment Status Success
Payment Remarks 0119

Airtel Prepaid — activated services which is not asked by me

my mobile number is [protected] and without asking me airtel people has enabled two services 1) comedy junction and 2) airtel matrimony. when i call on customer care 121 there is no option available to talk to an executive. this is rediculous.

aaaaaaaaaaaaaaaaaaaa

I also lost my mobile no. [protected] and a duplicate sim was issued to me on 08 oct 09, but till date the sim is not activated and the worst part is nobody in the airtel outlet at sector 4 dwarka or at cust care is able to tell me why they are not able to activate my sim .

Airtel Prepaid — balance deducted for services not requested for

Airtel is the biggest cheater ,I have come across.
All of a sudden,i recieve a message that 10- Rs. hve been deducted from my account for Sme foolish SPICY JOKES service,which i have never requested for.
When i tried to contact Customer care,they asked me to send a message to stop the service.
But again,after a few days i recieved the same message,and again Rs 10- were deducted from my balance.
Same thing is being repeated for past three months.
Even after making several complaints to customer care,no one is ready to listen.
This is really shameful on the part of Airtel.
I would request Airtel not to cheat people of their hard-earned money.
AIRTEL DOWN_DOWN.

This portal cant help you, i[censored] have any complaint from Airtel mail to [protected]@airtelindia.com, this will help u

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Robin k

Airtel/Prepaid — Pls stop this unwanted msg..bks daily deducting 1 rupees

I am getting message from last 10 days from 54321 & 54542.

This message comes everyday and re.1gets deducted from my account. Pls stop this msg i dont want any comedy msg at all.

Airtel — New Prepaid sim stopped working after 4 days

I bought new prepaid simfrom Nehru Place,Airtel Office on 7th Nov,2009.It starts working next day ,but suddenly on 13th Nov,It Stops working. I came to Airtel Office on 16th Nov. ,i think even they don't know about the problem,they are saying televerification was wrong.
But I had my televeriffication ,I think all infrequired at time of televerification i had given that and verifier was also satisfied.Even verification of person i had given refrence is also quite satisfied from his side.

Airtel persons are saying televerification is wrong and customer care is saying documents not recieved tiill date to them.

Now what should i do.As a customer whats our mistake.My question is likeif they are sayiong verification is wrong,have they informed me this thing on 13th Nov when they blocked my no.

Why i am suffering for this problem.
What this customer service people are doing.

Airtel Postpaid — non activation of sim

sir,
i have deposted rupees four hundred as security for postpaid connection of air tel on24th of nov2009 with the assurance that it will be activated within 72 hrs but till date it has not been activated despite complaints to dealer ganpati telecommunication kathua and to the customer care cell of air tell on ph no 121 the moble no given to me is [protected]

Airtel Mobile — Net connection not activated

I had activated airtel mobile net night plan by making a recharge of rs 89. But it didnt get activated. After calling airtel customer care and following their instructions i found that rs 89 were deducted twice from my account( ie rs. 178) worse was that the service got activated but partialy. I was supposed to get 200 mb during day and 4 gb during night time. 200 mb i got but not the 4 gb for night. I have lodged the complaint with the customer care but to no effect. To my surprise i even got a cal from some mr robert saying that my complaint has been taken care of, which has not been. I am totally frustrated calling customer care repeatedly.

Airtel Prepaid Service — Airtel prepaid connection not yet started still

Dear sir/ Ma'm

I had taken a new airtel prepaid number in the month of Dec, it was working for two - three days and then all my outgoing and incoming facilities were blocked. As per the request from customer care i had re-submited the documents again, one week back, but still the service has not yet started still. Let me know where the problem has stuck up.

The cell no is [protected].

AIRTEL..airtel-sim — sim not activated

sir,
i purchased an airtel sim with following details:
sim no:[protected]
mobil no:[protected]
date of purchsed:- 06 JAN 0210
consumer name: Indu Devi
we have submitted all documents they ask for.
till today the number didn't start working.
i purchased sim and mobile from following vender details:
SUNRISE Mobile
NOKIA Authorised show Room
post office road,
Opp;sheetal chhaya
bihar sarif(nalanda)
803101.
VAT/TIN NO:[protected]
reciept no:010
VEDER contact no:[protected];
date 06/01/2010

Airtel Prepaid Mobile SIM — Non activation of sim

I purchased AIRTEL mobile SIM with No. [protected] from the AIRTEL STALL at Sector 7 KURUKSHETRA on 10.01.2010 after providing ID as my Bank's Identity Card, A certificate from the Bank (My employer) as my adress proof. But my mobile was not activated. After 5 days I enquired from the dealer the reason for non activation, who informed that my ID''s are not acceptable. I enquired why these ID's are not acceptable andwhat type of ID is required, the dealer himself was not aware. Ultimately I offered my Passport as ID proof the dealer said I will have to enquire if Passport is a valid ID or not. After cosulting the higherups he accepted passport as ID on 15.01.2010 but my still my sim has not been activated. It is surprising that Passport is accepted as ID all over the world but is not a valid ID for Airtel emloyees. I suggest that Airtel must employ expert staff for this purpose and not employees who are tarnishing the reputation of the commpany because of having no knowledge. I will request the Airtel people to advise their dealer to refund my money and deliver my IDs at my residence because I have visited his shop seven times and now donot want to talk to that fellow, morover BSNL has already issued SIM on these IDs.

Airtel / Prepaid — cash deducted for services not requested

my mobile no is[protected] (prepaid) and i very often receive messages from your service centre informing me that certain services are available and to send sms in case the services is required .inspite of not requesting for any such services like audiocinema etc amt is deducted from my balance and then i have to spend my valueable time replying to stop the service .last week an amt of rs30 has been deducted from my balance without my requesting your center for any special services.
henceforth i request you to please do not send rpt please do not send any such service messages on to my above number and also to credit the amount of rs30 which has been deducted
i hope quick action will be taken from your side.

your prepad igone

my air tell no [protected] with life time validity but i am unable to call any one number what i shoud do

Airtel Prepaid — Frequent Deduction of prepaid balance

I had recharged two prepaid vouchers of Rs 295 & Rs 120 in last 10 days.I got balance of 295 and 106.Since last 10 days,there is a frequent deduction of balance of around Rs300 from my card.I registered a complaint to customer care executive and Seior officials twice.Despite of my not making calls,they are saying that there are calls being made from your number.I had not made any call to the said number and they are not ready to accept their system fault.I want my unused balance.What should I do?

My mobile No. is [protected], on 4th February 2010 Rs.30.00 deduct from my balance without information, so tell me why amount deduct from my balance and credit the same to my mobile balance. I never subscribe any type services in the last. If I got not saitsfactory answer I written a complaint to TRAI and file a complaint to Conumer Form against the AIRTEL.

Airtel — Not yet get my Sim card

This is to inform you that my name is Ranjoy Ghosh my Mobile Nos is [protected] & my billing address is 2/36B Bijoygarh`3rd floor,jadavpur,near purbachal,kolkata-32 have not got my SIM card yet but today I received a welcome letter from you that my no. is activated from 22nd feb 2010.I have submitted all documents for getting post paid connection to your company's representative Mr. Prim Bhattachary.His mobile no is [protected].I have called him up several times for the sim card but his mobile is switched off.
Please look into the matter positively.For any assistant please call me at [protected].
If I will not get sim card within 24hrs then I will have to withdraw from the connection.

Thanks & Regards
Ranjoy ghosh
[protected]

AirTel — Did not give service

Sir,

I am Deepak Singh. My number is [protected]. I used airtel as service provider but from last few weeks, airtel is not giving me proper service. i have try many time to contact with airtel customer care executive but every time i contact with them, they did not solve my problem and disconnect my call every time. Now from 2nd march, they have deactivate my account for contact with complain helpline number 198. I also use airtel's MOBILE OFFICE service for internet. but when ever i try to connect internet, it oftenly take time of more then 30 minutes for connect. some time i have to restart computer and some time i have to restart mobile but situation is same. it has become my daily routine. I contact with them by my subordinate for solve this problem. every time they give me time of 6 hours and said that they will arrange call back but still i never receive any call from them. One more problem is that after connect internet, while using internet, it automatically disconnect after 2 or 3 hours.

I am sick of the service of Airtel. this is my third complain against airtel from past month. I have every recording of their customer care executive. Please take an action against this Fake Company .

I hope you will support me and will take some action against this company.

Thanks

Deepak Singh

Airtel / Prepaid — deactivation of message vouchers many times

my mobile no is [protected] i have activated a message voucher of RS 50 it has deactivated 2 times and my main balance is also been charged since the message voucher is being de activated regularly my complaint no in airtel is[protected] kindly make suitable justice

Airtel Manager — Sim not activated

Dear complaint in charge,
Hare Krishna!
May Lord Sri Krishna bless you and everybody!
I have lost my Lemon double Sims Cell phone on 6th June 2010 and I contact with Customer care many times to block my Sims. On 8th I submitted my document along with FIR at Mathura Bharatpur gate, Airtel office to Mr. Mukesh ([protected]).
My cell no. [protected], Mr Mukesh kindly has been issued me a duplicate Sim(no.[protected] but is not being activated till today (22nd June 2010).
I contacted with customer care many times (I was harassed) and finally they blocked my Sims after ten days.
(Mr Mukesh always try to ignored me regarding this matter. He never talked to me, if he finds that I calling to him immediately he keeps his mobile busy or cut the phone.)
Thus, my humble request to your management is to take a necessary step and activate my sim as soon as possible, as it is very important number for me.
Hare Krishna!
Madhavendu das
Vrindavan

Dear Mr. Vinay Chung/Airtel Customer Service Team,

Hare Krishna!

I appreciate for your kind reply.

Yesterday( 26th June 2010) evening my mobile got activated. I hearlty thanks to Mr. Varun ([protected]) from Airtel, who is very kind and helpful by natures.

Thanking you.
Regards.

Madhavendu das

hi my name is selvapandian my number is [protected] my sim card registration was cancelled why now am in uk i have 288 rs balance plz convey the status i have more contacts this number

Airtel / Prepaid — E- RECHARGE

DEAR SIR



MY NAME IS RAMESH AND I MA USING AIRTEL PREPAID NUMBER [protected]. IN E RECHARGE PROCESS INSTEAD OF [protected] THEY TYPED [protected]. RECHARGE AMOUNT IS 100. AFTER THIS INCIDENT WE CALLED TO THIS NUMBER [protected],BUT THEY ARE TELLING THAT THIS IS A NOT A VALID NUMBER AND DOES NOT EXIST ,MY POINT IF THIS NUMBER DOESNOT EXIST HOW E RECHARGE IS SUCCESSFUL?? .I LOST MY BALANCE PLEASE .
PLEASE SOLVE MY PROBLEM AND RETAIN MY BALANCE

KINDLY SOLVE MY PROBLEM

REGARDS
RAMESH

no network
i have lost my mobile or airtel connection than i apply for new sim plz activte my connection as soon as possibale my no. is [protected]

AirTel — sim not activated

I had purchased 2 airtel sims on[protected] their Numbers are as under

[protected] and [protected] Photo and voters card also submitted to the dealer but till date sims are not activated. But amount is credited. Please take action for activation of two sims

sir i am laxman m no. [protected] .i am vary problem .please my sim card activated

i am use three years . i gave twice my document jhalak mobile comnication and mysim card not activated
sir i do varry varry much request please in the sim card my most no.

Airtel / Prepaid — documents

in the month of oct and nov'2010 i submited my documents two times sofar.once disconnected the outgoing after submiting the documents. hyderabad A.S.rao nagar out let i submited and that executives behaviour is so worst. every day receivg one sms regarding documnets submition. if airtel dont want to do the business better withdraw.

Airtel Prepaid Connection — Not yet activated

I have purchased a prepaid connection upon payment of 100 Rs on 26th Jan2011 at 11 AM.

1 paise per sec plan. The shop owner told me that 40 Rs will be available for talk in this plan. Pl note that i have submitted the form along with my photo and address proof.

My number: [protected]

My problem is the connection is not yet activated. Pl help me to resolve the issue.

Customer is loosing the confidence on air-tel. If this issue is not solved latest by tomorrow, i will escalate this to all top level management of air-tel across india.

Pl do it on the urgent basis

Airtel Prepaid — mobile number portability not served

respected sir,,,

on the 7th march 2011 I've requested airtel to port my existing mobile number, they gave me unique port number. i gave that number to bsnl and submitted my application. after 3 days i got message from bsnl that your request was rejected. i contacted bsnl customer care and asked if there is any problem. they told me that airtel rejected my request. i called airtel but i was not answered satisfactorily. after that rushed to nearest customer relation ship center of airtel, which is located at akapuri vadodara, gujarat. representative told me that we have not received your request, so that you have to re apply to bsn. bsnl ppl told me that your request was forwarded. now i don't know who's telling true.

plz take my complaint under your kind consideration. my mobile number which i want to port is [protected].

thank you in advance...

Airtel — not issued the sim after received the documents

dear,

your respected office has called me and told about porting facility from vadafone to airtel, acordingly your respected office has sent an executive by name Manjunath to my address after having the detailed discussion, i have been asked to provide the photo copy of my driving license and passport size photo, further your executive asked me to sign the form. after completing the formalities he told separate sim card will be provided to me and same may be sent through in person or through currier. since i have not received sim card from your end as promised and on[protected] i have called your respected office and complained about the same to the customer care executive and later executive transferred the call to his head. pursuant to the discussion in legnth, he asked me to find out and update the person's contact nos. along with the other contact nos where i have received the calls in respect of porting of sim. after discussing with your office(customer care) i have already complained thorugh 121 in respect of this inconvenience and same has been registered as compaliant register No. 36417155. my appression in this regard is i have already been signed the forms and handed over the above documents and photo beleaving that the person came to me is your authorised executive, if your office in goodfaith issued the sim and same has not reached to me and if that issued sim is used/misused by some miscreants, under any such circumstances i will be put to great hardship and loss.

following are the contact Nos. where i have been contacted by your persons:-
1.[protected]one Mr. Manjunath, who had come to my office and collected the documents)
2.[protected]name not known, who has introduced himself as some head)
3.[protected]call are not reaching to the below mentioned phone nos.)
4.[protected]
5.[protected]
6.[protected]

kindly see that, sim has not been delivered to any one other than to me. and send me the sim card by a authorised way of transaction for avoiding the misuse.

waiting for your reply and necessary action.

with regards

Sujith

Advocate.

2

Airtel — not yet got activation of my airtel prepaid connection

hello sir my name is vikas kumar and i have taken a prepaid connection of airtel and still yet it has been not activated my prepaid no is [protected] so please activate it
i have also submitted my documents it has been 2 days but not yet started

Airtel Sim Card — activated service but i'm not activate

Respected sir,
iam palanivel i have use airtel prepaid connection that connection many times service activate for automatically but iam not activate for that service the customer care service willbe paid one and two times than after probelm for activate the sevice iam really appcet for disturbing.. pls action for airtel

Airtel / Prepaid — Frequent balance deduction

Respected sir/madam
I've been using airtel prepaid service from last 10 months. I've been experiencing frequent balance deduction based on subscriptions made automatically. when I called them, they said the service would be deactivated, but it keeps happening again and again with deduction of my balance. It is giving me a lot of tension and and headache as I have to call them up and keep waiting for the line to get connected and argue with them for a refund. For a few days it had stopped and now today I've again been deducted rupees 5 saying that I've subscribed for a service called weeklysub which I've not done. Plzz help me by preventing all this kind of autosubscriptions and balance deductions again. And help me get my 5rs back.
My number is [protected]
thank you in advance

MNP — RESUME SERVICE

I M MY RIM NO [protected] IS PORTLET TO SMART 06062011 AT 11;49 A.M.STILL DATE MY SIM NOT ATIVATED PLUS MY OLD SREVISE BARING LAST 5 DAYS.I FACING MANY POROBLEMA.I CALL198 CC NO MANY TIMES BUT THAY ARE NOTING TO DO ,OUR LOCAL RETALER BLEM DISTEPUTER POINT,DISTPUTER BLEM SEVER PORBLEM.NOW WHAT I DO?

Airtel Sim Card — does not get my phone service

last 5th July , Tuesday i brought a prepaid air tel Sim card from "THE MOBILE STORE
" ( ADD----74 feeder road , kolkata 56, Belghoria , phno[protected] , at the time of perches i gave my valid documents ( zerox of voter id card ) with my recent color photograph. But from 12th July, air tel barred my all calls ( both incoming and out going and sms service also ). because of non submission of documents though i already submitted . So 13th July i went to that mobile shop again to know what happening with my documents , they have no answer and i again submitted my documents to that dealer to submit air tel but still now my phone does not functioning . I don't know what to do , why they are so careless. i have 70 rs balance, that's why i cant able to throw it.my phone becoming dead now. how can i get the service again ? That dealer said that they already submitted my documents but this is airtel's fault. i don't know who is the calpit for such a stupid thing but i need my service as soon as possible. my airtel no is [protected].

Airtel — NOT ALLOWED MNP

Respected Sir,
As I am regular Airtel usager for past 5 months, I wish to change my network from Airtel to idea due to my personal reason and also our customer care poor service. But there was no response from the Airtel customer service for past 2 months. I have already applied for change of network for 2 times, but never accept my request to Airtel customer care and don’t tell about the reasons. This is very disappointing feedback from Airtel as they are not ready to leave my number from their service after requesting the portability of my number. I have sent the message to 1900 requesting PORT and I got the unique ID -AD511968dt. 08.07.2011. I also contacted idea to transfer my number to their service. After some days idea sent me a message saying that my portability request has been rejected by Airtel. I contacted Airtel, but they are not transparent about their service. I am really disappointed by Airtel and their service. Please someone tell me suggesting what I should do now. I want to leave Airtel. My Airtel Number: [protected].I again lodged the complaint with Airtel and my Airtel complaint is[protected].
Thanking You,
Yours Faithfully,
R R KAUSHAL

Airtel — Charged but card not activated

Hi My name is Vijay. Airtel ppl called me and said you've 1 year of land line connection and we're providing a postpaid card for you. Yes they gave me the card in the same day I was submitted my ID proof and address proof in the same day. But the card was not activated even after 5 days I called them and informed it they said they have to verify the proof that I provided. Ok then it was verified in the next day but the card not activated yet even after 1 month. I forgot it. but now they have sent me a bill Ph-no: [protected] bill-no.[protected] dated 21-Jul-2011 for 165Rs for the SIM that is not activated even after lot of request made.

Airtel Prepaid — RETENTION SOPS NOT GIVEN

I DECIDED 2 PORT OUT OF AIRTEL, RESULTING A CALL FRM RETENTON DEPT. OFERRING SOPS IN FORM OF 1PS.-2SECS. UNFORTUNATELY AFTR 48 HRS I TRIED CALLING CUSTOMER CARE DURING D CONVERSATION WITHOUT ANY RESOLUTION CALL GT DISCONNECTD THRICE. WHAT MORE SHALL I XPECT FRM CUST-CARE?

airtel mnp sim — m n p case

my m no is [protected] I change this no in airtel sim.after 15 day this no change in airtel .but after 1 month this no is closed.i have many caimplend in airtel offise but that is no response what i can do

Airtel Postpaid — MNP not started services even after 3 days

I am porting my number from Idea to airtel. My idea services are stopped since last 3 days and yet airtel has not activated my SIM. Whereas it was mentioned to me by the executive at the store that it will take only 2 hours to get new airtel SIM activated once Idea services are stopped, now 3 days have gone but yet airtel SIM and services are not yet activated.

Airtel — activation of sim after mnp

i have to convert my reliance number to airtel on 18jan i did an mnp and on 23 i recieved a message of confirmation of poring and time 23:00 i removed my reliance sim its service was not there and inserted my airtel sim but till now its not been activated

Airtel — mnp is not completed with in 25 days

i vikas kumar sharma port in my mobile no from bsnl to airtel before 25 days. but till now my no is not ported . please take necessary action as soon as possible. my no is [protected]

Airtel — service activated but did not get amount

New Airtel service got activated on my number but Rs.60 is not credited yet.

I got a call from the number:[protected]

He promised me to give Rs.60. For the first month, the provided service is free. And for the next two months, he promised to give me Rs.60 as compensation against the daily rental.

I got a call on 07/04/2012 (DD/MM/YYYY) at 11:56 AM.

Please revert back.

Regards,
Gaurav
[protected]

MNP — MNP SERVICE NOT PROVIDED IN PREPAID

hi, my name is lakhan Rana as i visited your office which is established at LIG AB Road Indore ,I asked to port in my vodafone num.[protected] in Reliance smart they specially denied that You can get port in your number in postpaid but i am student overhere how can i afford postpaid kindly take any action regarding it and inform me plzzzzzzzzz...


Lakhan Rana
[protected]

Hi,

I did not get any response regarding the refund amount i.e., Rs.60.00.

Please revert back ASAP.

Regards,
Gaurav Sotani
[protected]

Airtel Prepaid — prepaid Sim not working

Dear Rakesh Ranga jee,

Thanking you for your instant response. But my problem is still now. I contacted Airtel shop at M. Service Vashant Kunj, New Delhi & I paid Rs. 125 & copy of voter ID card and one Photograph on 2.5.2012, but my mobile is not working till date. I have complained several times to Airtel Customer Care and Higher Officer of Airtel Company but no body help me in this regard. I am very angry with their behaviors.

I am working in Ministry of Home Affairs under Mr. P. Chidambaram, Home Minister to the Government of India as a Assistant and it is not possible to me that i am chasing per day to your Airtel Office at M. Services Vashant Kunj, New Delhi. Plz help me & immediately start my block number.


Name - Dharamraj Kumar
Contact number [protected] & [protected]
(My blocked number is [protected])

Airtel — Sim Not Connecting

Sim not registering with Airtel network for past 9 hours... My mobile no is [protected]...
Don't know what the hell happened with Airtel service for recent days....

AirTel — not got minutes

firstly i could not talk with customer care bt my cell as it didnt connect with it for the last 30 days.
My complait is already register since then bt i dont get benefit then also..
i purchased a sim in which i had to got 90 minutes for 3 month bt i didnt get 2 of thm when my sim was satrted i got 90 min. only then after that i didnt get ..
nw if i ll'nt get any responce or benifit fromhere also i ll apply for consumor court ..

n ya sir i forgot to give u my aortel no.
this is [protected]

I took one sim on July 28, 2013. I was told that it will be activated within 3-4 days. One week passed but nothing happened. I emailed the airtel relationship manager. After 4-5 days I got a reply asking for my alternative number. I provided that. After that no communication was made. Two weeks have been passed but my number [protected] has not yet been activated.

Hi Sir,

I have Taken a Post paid connection to my current number the network is tata docomo and its showing like no service then i inserted my Airtel sim to activate and its showing emergency calls only WHY? and even my docomo number is also not working [protected]

I ported my aircel sim to airtel. I had generated Unique porting code and got approval. I submitted my documents in Airtel store and got new sim card. They said that it will take 7 days for activation. I waited for more than a week. But still the SIM is not activated. I have inserted the SIM, but i coudnt receive the signal. It is showing emergency call.

Mobile number:[protected](Porting request given for this number)

Alternate contact number: [protected]/[protected]

Resolve the issue as soon as possible.

I'm buyed new airtel sim
First activated, after five days will stopped,
i tried to call someone, but automatically connected that call verification centre,
input correct details but not activated, ,
help me

outgoing cals has closed from 4 to 5 days.
plz .solve my ploblum as soon as possible..........

i am shiva my number [protected] I WOULD LIKE TO REGISTER A COMPLAINT FOR BARRING MY OUTGOING CALLS WITHOUT ANY INTIMATION SO PLEASE ACCPECT MY REQUEST & REGARDS TO THE CONCERN PERSON AS A EARLY AS POSSIBLE. SO THAT I CAN MOVE FORWARD TO TAKE ACTION AGAINST, IWILL SABMITED MY ADDRESS PHOT ID (DL) AT 29/02/2010 2.30PM (cosmic center #153/y,100ft ring road,bsk 3rd stage,banglore85) IS SERVICE ARE TO BAD

AirTel — about outgoing

hello sir tats saurabh goel ,my mobile number is [protected] ,and i hav a complaint about airtel services ,as subjected to verification of number ID ,i already submitted my id 3times @ airtel office,but still my verification is not completed , and outgoing of my number is still blocked,and in the same case nobody give any complaint number ,any verification number,so finally i think i hav to choose some other options like FIR or complaint in consumer court.
so please take it as serious and solve my problems and provide compensation for this problems

Namaste Ashwini,

This is to inform you that your concern listed on 13 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Ashwini,

Further to our discussion dated 13 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Ashwini,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — phone not recharged

I had recharged the Mobile no . [protected] with 330 rupees on 02/06/2008 using the ICICI online banking option.

The Transaction details are : BIL/[protected]/0103/[protected] .

The phone is not topped up with 330 rupees .

Could you please check the status of this transaction .

i use a airtel cell phone no [protected] in J&k.. i have been complaining about the low nerwork in my residence, Jawahar Nagar, Srinagar.. i called the helpline many a times but no resolution has been provided...

Airtel Recharge — recharge not delivered

i recharged b4 sometime and still nt yet received currency which was for 100rs so i request to revert bak n pay bak d amt and d id is cca12ebsm627

Namaste Ms. Kulkarni,

We would like to inform you that your concern listed 13 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — for jokes

i m gopi ram sharma my mobile number [protected] in bihar telecom network i camplaint 5 times on your customer care that unsubscribed my adult jokes and general joke but not yet u responding my complain my balance is cut down day by day pls look my camplain.The jokes pack subscribed through mcampus pls unsubscribed my both jokes i shall be thankful to u

I am from Assam. I use Airtel Prepaid No.[protected]. I have Airtel live enable. But when connect at none downloadable wapsite like MOBILECAMPUS then Airtel will deducted balance from my account and thereafter a msg. I received that I download a game or Animation. Firsty a complaint I submitted at Customer care No. 121 But thereafter I never able to connect this No. (121). Really Airtel will cheating with customer. I advise to Airtel customer that BE CAREFLL FROM AIRTEL or Airtel Operation Devil.

Bharti Airtel Ltd — Charges against unrequested services

Dear Sir,
My no. is [protected]. I am using this no. from more than 5 years.
I have a complaint against the charges for GPRS services activated without my consent. (About INR 2392). I can not pay for the services not requested by me.
These services were activated on my no. without my permission/request.
I had tried to get it remitted through customer care but results are not positive. I had cleared your all the customer care executives about the issue and I will not not pay for the services not requested by me
And now my outgoing services has been put on hold.
I will request you to kindly take a note of this , Bharti Airtel Ltd shall be held responsible for any sort of tengiable or intengible loss occured due to non availibility of out going facility.

Regards
Navin Joshi

Namaste Mr. Pendela,

This is to inform you that your concern listed on 13 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Pendela,

This is to inform you that your concern listed 13 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Pendela,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Yeswant,

This is to inform you that your concern listed on 13 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Yeswant,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — employee

Airtel service located near Nadhash in Varanasi.
I found those employees are young and energetic but lack of confidence and conduct when they r dealing consumer.
Especially they are not good in conduct when I face with one of young employee.

AirTel — cheating

dear sir
i rajesh kumar singh allredy i do payment 500 rs security deposit air tel company
but his company have give sim card and card number but i found this caard one month
but not activeted my card till date . so please care fully my matter .

SIM NUMBER[protected] F
DUAL IMSI - [protected].

MOBILE NUMBER -[protected]

AirTel — no response and cheating

This is in regard of dissatisfactory services provided by blackberry and airtel to its customers.
And to tell you that we are really dissapointed and this time if i dont get a proper response from your side,i'll make sure that we file a case against you in the consumer court.
As we are helpless because we cant change our number from airtel to any other service since we have been using it from past several years.

For each and every small problem it may be coverage problem or GPRS problem we have to go to your office several times as there is no executive intrested in talking properly on your helpline 121,for every problem they have got some other number to forward to us saying that " sir pls contact on this number,sir pls go to our office".

Recently i have purchased a blackberry curve 8520 phone 10 days back from the airtel office and store saket square indore,
After buying the mobile i was not even given the bill for it and i was told that sir pls come tomorrow our bill book is finished ,we will give you the bill tmr.
I said OK and after that day i went to that airtel office everyday for 3 continuous days for my phone bill and everyday they had a reason that sir one of our executive is having your bill and she is ill so we cant help you with that ,you will have to wait till she comes, Then i asked for the blackberry plans that i want to activate them on my cell and i want to deactivate GPRS as i would get internet by blackberry service.
On this your airtel executive says sir our server is down so we cant activate your blackberry services for more 10 days,and we cant we deactivate your GPRS as the server is down and you cant use your gprs internet on your cell as it doesnt works in blackberry.
ON THIS,
FIRST OF ALL IF I WOULD HAVE BEEN INFORMED WHEN I WAS BUYING THE MOBILE THAT YOUR SERVER IS DOWN THEN I WOULD'NT HAVE PURCHASED IT FOR 10 DAYS AND IF I CANT USE MY GPRS ON THE CELL AND YOU CANT EVEN DEACTIVATE IT coz the SERVER IS DOWN THEN WHY THE HELL IS AIRTEL CHARGING ME 700 Rs. A MONTH FOR GPRS SERVICES.

And above all this all three employees at airtel office does'nt even know the blackberry internet plans when i inquired about that they say "we are on training we dont know,go to our ratlam kothi office".

And today after 10 days when i went to them to get my services on so they say for this we require your letter head, i really want to know that why cant airtel people tell at once that what is the procedure,why do we have to rush 100 times for small things.
Do we dont have any work except rushing to airtel office every our.
And your employees sitting there dont even know how to attend there customers,they themselves dont have information about the tarrifs and plans ,they dont know how to speak in english,they use slang language.
I think these complains are enough for me to file a case in consumer court.

And above this when i call 121 to complain about this then Ms.meenaxshi tells me that our senior is busy with other call he will call you later and its been 2hrs i havent received a call.

And everytime we complain via phone or mail,we just get a msg on our mobile saying thank you for your complain we will reach in you 72 hrs.
I dont understand when will these 72 hrs get completed.

Hope that someone would atleast revert after this mail.

Regards
Sameer Kukreja
[protected]
E-22 saket nagar
Indore M.P.
452001

AirTel — Cheating of Airtel to its customer!!!

On 09 sep I took airtel USB modem connection from Baroda (Fategunj office). The customer service agent told me they have the coverage in my area and my network will get started on 12 sep. They said you will be able to use ur internet from 12 th onwards. It got started on 12th,but the coverage I am getting in my area is 22 % where in ahmeadabad it showing 99%..I was kept in dark about the feature of voice chatting(not possible with the modem they have enthrusted over me) which was my main crirteria of getting the connection as I from abroad calling my parents who in baroda in mobile is quite a expensive task...till date I am not able to voice chat. Airtel in baroda atleast doesn't have such features.If this the the way airtel is giving its service..God Save its customer!!!..Beware public before you get the connection of airtel ..atleast the internet connection sorry to say has a very poor network and customer agent are not knowing their own product ..AIRTEL and its features!! I am disheartened with this whole episode of calling those agts and making them understand!! Let Airtel ask for charity if it needs money.Let it not cheat people like this way!! As I know, we are earning our money thru' hard work.....

when I called in for airtel customer care office every body introduced themselves as higher authority of the office.And one of executive named TAPAN KUMAR DAS of BBSR branch behaved rudely when i call for an unauthorized services charges.

AirTel — CHEATING BY AIRTEL NUMBER

respected
mein surjeet singh ynr mein ek mobile shop chalata hu aaj se 2 din (18/09/2010) pehle mujhe mobile no[protected] se call aayi ki mein airtel company se bol raha hu aap kuch nos par recharge kar de iss ki payment aap ko aap ke lapu par daal di jaye gi iss liye maine nos par recharge kar diya jo ki rs20000 ke aaspaas tha baad mein mujhe pata chala ki ye sab dhoka kiya gaya hai iss ke liye maine ynr ke airtel officer se baat ki to unho ne jawab mein kaha hum kuch nhi kar sakte hein kyki ye dusere state ka number hai

iss complaint se mein AIRTEL BHARTI se ye chahata hu ki aap uchit kaarwaayi karte hue {[protected] & [protected]} inn nos ki jaach kare aur sambandit vyakiti ke khilaf kaarwaayi kare kyki aise vyakiti kisi gair kanuni sangthan ke member bhi ho sakte hai jis se desh ki suraksha par koi mushkil na aaye aur anya kisi ko koi pareshani na ho

airtel apni zimevvari ko samjhte hue jaldi se jaldi apni taraf se uchit kaarwaayi karen aur iss request ke saath ki agar ho sakta ho to mera lapu balance mere no {[protected]} par wapis karwa de

dhanyawaad

surjeet singh
[protected]@yahoo.com
[protected]
[protected]

AirTel — cheating

hai sir , my name is rajesh,
plese give me details of [protected] airtel nos. this nos is using by others like cheters.

very dangors positions will attack to others with this nos

AirTel — cheating

the customer care executives are cheet me. my mobile number is [protected]

airtel guys are real crooks...

AIRTEL PROVIDES PATHETIC SERVICE. IT SUCKS BIG TIME.

Namaste Mr. Motwani,

This is to inform you that your concern listed on 12 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Motwani,

Further to our discussion dated 12 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Motwani,

We would like to inform you that your concern listed 12 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — not yet card activated

i have submitted all my form to activate a new sim.
but now still it not been activated.
i have asked the customer care.
but there is no response.
so i need it to be activated now

AirTel — sim card not getting activated

MY NEW SIM CARD HAS NOT BEEN ACTIVATED EVEN AFTER 15 DAYS OF RECEIVING IT .I HAVE INFORMED THE SAME TO THE AIRTEL CUSTOMER CARE FOR 4 TO 5 TIMES.THERE ARE NO DUES PENDING. PLEASE CHECK. MY NUMBER IS [protected].

my p u k code got blocked by mistake so i went to the airtel, vashi, navi mumbai gallery
isigned the form & paid rs75 for a new sim and they gave me a new sim &said it will get
activated in 6 hours now its more than 15 hours but nothing has happened there is a line
coming that sim card registration failure.my no. is [protected]. pls help

AirTel — not getting activated

I bought airtel sim, it is not getting activated...dont know whts the problem
sim no-[protected]

Airtelindia prepaid sim card — about customer service

I mke complaint to airtel customer executive that unnecessary you are deducted amount from my sim card for brousing & downloading games etc. but till today I am not interested to download games or all relative servicese provide by them, today they deduct Rs. 99/- from my account for downloading jawa game @ night 1.30 from no.54321 how it is possible . I request miss. Chitra airtel customer executive officer she said if you talk to return amount I will disconnect your service.. I request the reasponsible officer please look after this matter.
my request reg. no. are [protected] & [protected] afte this complaint one of Mr. Mohamad airtel customer executive promise me the amount will be send on ur mobile till 9th of this month. I thanks Mr. Mohamad for nice talk with me.
my mobile no.is [protected] Mr. Ram Y. Desurkar From Belgaum-Karnataka

i am in a roaming and i have recharge with Rs 23 then also call rate is not become less what i do please give me a suggestion.[protected]

AirTel — Activation of Services not asked for

Hi
This is to inform that my Airtel mobile number [protected] has been overcharged by over Rs 6500 for my usage of 3G data in the month of September.
My 3G plan of Rs 450 with 600 MB free usage which I got activated in the month of may was changed automatically to 0 rental plan on 25th of July which I never asked for (as per your customer care people) and was again changed back to 450 Rs rental plan on 22nd of September and I was charged as per 0 rental plan for 22 days in the month of September.
The Customer care people are not accepting their own mistake and saying that I may have sent some request for the same. when I asked them to show any such request from my side they did not responded nor did they reversed the charges.
What actions can be taken against them

Namaste Mr. Singh,

This is to inform you that your concern listed on 12 July 2013 has been noted . At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Singh,

This is to inform you that your concern listed 12 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Singh,

We would like to inform you that your concern listed 12 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Regarding topup

They offered me Rs. 62 recharge and the talkvalue will be Rs. 82 and valid for three weeks, i recharged but i din't get Rs. 82 as talkvalue instead of that they gave me as a booster for one year (local A2A = 50ps, other mobiles 60ps/min and sms cost 50ps ) and with nil balance. Previously my plan was A2A(local) 75 mins free, other mobiles 1Re. and. 100 sms free per day.
I registered a complaint with AirTel around 7AM on[protected] they said it will be resolved with in 13.30hrs of[protected], but still it was not resolved they ask for another day.
I want my old plan to be activated ASAP

Airtel — airtel top up /voucher

Hi the number from my airtel recharge voucher got rubbed while scrachin the card...

The serial no is [protected]

please send me recharge number at kaulgekar.[protected]@gmail.com

Airtel — top up vouchers

we were enjoing the top up vouchers of Rs 500/-till 30/06/11. now the fecilities withdrawn please re install the scheme so that we can make more voice calls

viswas agencies : phone [protected].

Namaste Sunil,

This is to inform you that your concern listed on 12 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Sunil,

We would like to inform you that your concern listed 12 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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