Airtel Complaints & Reviews

Need New Service — Reg: Service

Dear Sir,

I am using Airtel Friend and Family Offer. Which ll be charged 1Rs per day and 20 Ps per Call. But when Comparied to other moblies they had many offers like 10ps to same mobile. Here we need to take a Package and still we need to pay 20 Ps per call. I need some new Offer. I don't want to leave Airtel so am requesting you to provide an Offer for my sake. as am one person in Airtel Customers who give good business to you.

Regards
Prabhakar Sripathi

Bharti Airtel Limited, broadband services/services not provided — refund of booking amount

Dear Sir/Madam,

I have applied for internet broadband connection through Bharti AirTel & concern had committed conncetion will be provided with in three working days but he hd not reverted more than ten days. Now I got a connection from BSNL.

I want to refund 250/- from the company. Details are mentioned below.

Cutomer Enrollment form no. 2104975. Cash Received Rs. 250/- on dated, 7th Feb, 2010.

Please look in to the matter on urgent basis.

Regards

Anuj Srivastava

[protected]

AirTel — Reg Airtel service

Hi,

I have purchased airtel sim from one of the airtel retail shops. Sim got activated and went fine.

But some persons send message to my no and asked some person names , i told that just before one week i got this sim.

I dont know about your friend so here after dont send any msgs like that i informed to them. Mean while i got some msgs from Bank reg account balance like that.

After three months my sim got blocked and i call to customer care and asked the reason why it blocked , they enquired my address and personal proof details after verification my sim working fine asusal.

Again after three months , my sim goes to inactive mode , i called to customer care and enquired about it. they mentioned that address are not matching so we blocked your no.

If someone used this sim already means , why they sold the same sim to me.

Is it my problem..

Before three months i informed all my details to customer care and they cleared my problems. If my address not matched why they solved my problem before three month.

I need a proper reply for this mail.

My mobile no is [protected]

Regards,
Ganesh

Namaste ( bhagwati associates ),

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste ( bhagwati associates ),

We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Bill issue

Myself gorakh yadav have a connection of mobile-[protected] last one year.

myself botherartion regarding not getting mob bill timely .my point is that last six month follow with airtel customer care but not response.last 12 month of mob bill without complain i have not getting the the bill.some complain no[protected]/21082771

Regarding complain number[protected] one call has been come from airtel and say your mrs received your bill but when asked to mrs that was fake information by airtel.

My purpose is that to receving of bill because need to me reimbursement from company.

This month today is closing date of financial year till not getting bill right now i will not get the reimbursement from our company, who will be responsible for this issue.

Sir,
my name is imran malik jhakowala i am useing aritel prepaid and my number ( [protected] ) from a year. my problem is that my balance is getting deducted unneccerey and when i am calling customer service number ( 121 ) they r not resoliving my problem and when i am calling them they are keeping my call on hold for 5 to 10 minuts and then they are hung up my call, and once they were rude on me the agentover there he was shouting on me. so plz do take this case very serouisley or ill do something to my self and write a complain for airtel i belive you people will take some serious action andget back to me as soon as posibale. maharastra nashik

AirTel — Bill Recording

Sir,
my name is Raj Kumar Maurya i am useing aritel Postpad and my number ( [protected] ) from a year. my problem is that my bill is getting deducted unneccerey and when i am calling customer service number ( 121 ) they r not resoliving my problem and when i am calling them they are keeping my call on hold for 5 to 10 minuts and then they are hung up my call, and once they were rude on me the agentover there he was shouting on me. so plz do take this case very serouisley or ill do something to my self and write a complain for airtel i belive you people will take some serious action andget back to me as soon as posibale. maharastra nashik,
Sir mera bill Isake bad pahale Bhi ho chuka hai customer care ka kahana hai ki bill me koi kami nahi hoga.

AirTel — about bill issue

Dear Sir/Madam,

Here i have dispute with airtel landine services from October 2009 to till date before october i had plan permonth Rs 750 for unlimited internet. then on october 22, 2009 i had change plan to Rs250 normal plan.

Then they show in november'2009 downlaoding charges which i had not used i had complainted about this issue by email and calling to customer centre till now i didn't get response what they they activate my landline[protected] for 7 days then again they discounted for all month from december to till date they doing this.

Yesterday i recieved call frm faridabad airtel customer the number is[protected] to my mobile number. They talking missmannered and abusing . so told them i don't want to use this connection anymore.

So please sir let me know wat i do with these problem. Awaitting for reply

AirTel — delivery of bill

my airtel number is [protected],its used bill of month NOV-DEC not delivered yet,my address is as c/o-basant lal,b-34,mansaram park,nawada,new delhi-59.

Namaste Mr. Modi,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Modi,

Further to our discussion dated 06 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Dear Rakesh/Saurav,

Thank you for your reply..

My bill due date is over today and be sure Airtel will not disconnect.

I informed everything through mail to your ID [protected]@in.airtel.com dated 6th June-13.

Hope you understand my concern as a customer.


with regards

Ashish Modi

Dear Rakesh,

Today i received as usual xerox copy of my bills of this month which are not at all useful for me.

Please provide me all my original bills of last five months of both number so i can do the payment.


with regard
Ashish Modi

Namaste Mr. Modi,

We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — About New Scheme make my self so sad

Sir, I recharge my account for Rs 47 According to the message received from Airtel on 22/10/2008.The scheme is "i can get Rs 1 for STD calling when i rechare my account for Rs 47.I Recharged my account For Rs 47.I didn, t make calls Rs 47, but the Balace show me Zero.Kindly look in to this matter and take action as soon as possible

AirTel — Regarding the New scheme

Sir,
My Mobile No is [protected]
I recharged my account for Rs 47 According to the message received from Airtel on 22/10/2008.My transaction ID is [protected].The scheme is "i get Talk time Rs 1 per Min for STD calling when i rechare my account for Rs 47".I Recharged my account For Rs 47.I didn, t make calls for Rs 47, but the Balace shown me Zero.Kindly look in to this matter and take action as soon as possible

[protected] Forwarded message[protected]
From: nithyan sekar <nithyan.[protected]@gmail.com>
Date: Oct 28, 2008 12:36 PM
Subject: [protected] & [protected]
To: manoj.[protected]@airtel.in, aes.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, rajasekar.[protected]@airtel.in, [protected]@airtelindia.com


Sir/Mam,

I am Nithyanandh Sekar working in Sutherland for the past 3 years.I got two post paid connection before 10 days. My numbers are [protected](plan 199 ) & [protected](plan 125). It went fine till day before yesterday, i got a person to my door step for conformation got call, got sms to both the numbers for the address verification & every thing was fine. Suddenly Wednesday morning my [protected](plan 125). sim was blocked. i called customer care found that they have blocked it because they found that some one else is using it, and hance forth it can be used only as prepaid. But i am using it for my personal use. So called the person from whome i got connection & found that if i send a mail to this address this will be sorted out. So kindly do the necessary action to get the number cleared.

You can see my usage till date & find that i am unable to manage without that number activated for my personal use.

Call me at any time. If in case if i am not picking just drop me a message in mobile so that i can get back to you. I will not be on line always so will also check mail at 10pm to check for your reply. Kindly help me in getting this sorted out as soon as possible.

thanks in advance

Address :
No 25 gangai street
bharathi nagar
velacherry,
opp to TATA consultency services.
Chennai

I walked into airtel showroom the responce they gave was not acceptable. they told that they will raise a revisit but the revisit person will still say that it is not used by me.. How is that possible that even before they come & conform they will be giving this type of responce

Note : This is pending from 20th of October. As [protected] is on hold i am using only [protected] so call me in the same number


Regards
Nithyanandh Sekar
[protected]

AirTel — not giving sim

my Mobile phone has been lost somewhere and sim is in the that phone.
so i am trying my best to renew my sim same number and with same balance.
but i don't know that what was the reason the airtel company is not giving me new sim with new number ..
my mobile number is following..,
[protected]
this is on my name ..
pritpal singh
send me reply on [protected]@hotmail.com

All illitrate person are working in the Airtel world...no technical knowledge

Samsung — My number is not activate

My number is not activate because my purchase simcard of shope Malik telecom it not proper take me date so i am very distrube so give me help my new number is [protected].

Airtel Mobile Service — new scheme is not activated, i am not getting any response from airtel customer care

Scheme is not activated.
Hello,
I switched to local airtel calls 30p/min, other local & std 50p/min plan (pre-paid) on dated 3.1.2010.
I paid Rs. 65 E-recharged and no talk time E-recharge trans ID is[protected].
the scmeme is not activated neither any talk time given. recently i visited the airtel gallary spoke to
customer care executive noted my complaint and till date no response from airtel
when I call on customer service number 121, there is no option to talk to the customer care executive.
I have been with Airtel only for the reason that I don't want to change my cell number.
But now I'm fed up of Airtel and if I don't get a solution, I'll soon switch to some other service provider.

Please help.
regards,
shankar rathod

Airtel — Message not free

I have recharged with Rs 52 according to which i should get 500 national and local message free for 30 days.But on the contrary,my message have been charged from day of recharge.In 28 days,i have called customer care about 12 times regarding this problem, but most of the time they disconnect my number or tell to to wait for fix number on days.Even their supervisor told me that my balance will be refunded in 48 hrs and service will be provided but no such refund has yet been made to my number.
kindly look into this matter.

AirTel — Company not providing new scheme on my regular number

sir/madam,
I have a mobile connection of AIRTEL since three years. now they have launched a new scheme called AIRTEL FRIENDS. I like that sceme & it is affordable for me. butI dont wantto change my number. Company is saying that that service is available to new conections only. I want that scheme without getting change my regular number.
So kindly help me to have that scheme on my regular number.
thanking you

Yours Honestly
Vipin Khade
Ph No. [protected]

Airtel — not providing free facilities

according to the company's new scheme airtel was providing free mobile internet for 6 months on purchasing nokia mobiles.on 15th jan i purchased a nokia N8 mobile on which till now the free mobile internet has not been provided to me.

i have made many complains regarding this issue but there is no outcome.i felt like i have been looted in the name of this scheme.

AIRTEL/Mobile — Not Help New Customer

Sir,

My Name is Irshad Ishaq and i live at Jamia Nagar, Okhla. My Contact Number [protected]. I want your kind attention towards my complain against Air tel Service Center in New Friends Colony. My Porting Request Code Number is RD175924. This Code is valid up to 5th March 2011. Today I went in Air tel Service Center in New Friends Colony Branch community center for Mobile Probability. They told me this service is not in process. I don't know it is true or not. They said to me you should try in March or April.

After that i complained 3 times on this help line number [protected] and [protected]. But nobody take any action on my complained.

I want quick action on my complain.

Please solve my problem as soon as possible.

Thanks Regards
Irshad Ishaq

Namaste Mr. Sharma,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

Further to our discussion dated 06 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Respecte Airtel Personal,
In continuation I still not received any satisfactory reply from your side . I think its better to change mobile service provider inspite of struggled for your HBO of 2GB 3G free data.Kindly indorm me that where I have to deposite my Newly Purchased sim, so it can be used ny AIRTEL people to fool remain new customer

Thanks a lots.
bhanu sharma

Namaste Mr. Sharma,

We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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sir,
as required I am sending my contacts details;-
NAME:- BHANU PRAKASH SHARMA
MAIL ADDRESS:_1A2, Mahavir Nagar Extension, KOTA(Rajasthan)|
PIN-324005 INDIA
EMail ADDRESS:[protected]@yahoo.com
[protected]@rediff.com
Landline No.:[protected]
Mobile No.:-[protected](AIRTEL)
[protected](BSNL)
[protected](AIRTEL)
[protected](VODAFONE)
Office NO.:[protected]
[protected](Office Mobile)
I am sorry to say these are my only contacts Detail, & hope it will easy for you to contact any of the media as you wish,
thanks
yours bhanu sharma

From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Tuesday, July 16, 2013 1:02 PM
Subject: Re: MU COMPLIANT REGARDING 2GB 3G DATA [|BAL|Qrc614071313075518184721|]

Namaste,

This is with reference to your e-mail dated 14th June 2013, regarding your airtel mobile number.

We are unable to contact you in absence of complete and valid contact details. Please provide an alternate number on which we can contact you and resolve your concern.


For any further queries, you may get in touch with us at [protected]@in.airtel.com.

airtel appreciates your business and always welcomes your suggestions/feedback
Yours sincerely,
Manoj Kumar
airtel presence (airtel Customer Service Team)
bharti airtel limited
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

SIR,
Its very surprising that although the above issue is not resolved AIRTEL people not Giving proper responsce as wellas reply.If they have any reply they can post here also so that everyone knows what the fact
bhanu sharma

Airtel Prepaid Mobile Connection — not working of my mobile from last 22 days

my mobile no is [protected] and my sim card identification no is[protected]

i got jus Rs 73.79/- frm airtel wid Rs 111/- voucher which is recharged on 23/11/2007 at 1749 hrs by E-recharge (transaction id[protected] but airtel had announced full talkvalue on this voucher on the same day.....now wht shld i do??
plz guide me further......as im in urgency for talktime.

Contact me at:
email id- [protected]@yahoo.co.in
mob.[protected]

my phone no [protected] is not working from last 22 days i hv purchased this no from BHOPAL on 8 of NOVEMBER 07 from RAJ ELECTRONICS MANSAROVER COMPLEX.

as i told to airtel they said ur phone will be activated with in 24 hrs but till now my no is no more activated.

so pls do take appropriate steps against AIRTEL

Airtel Prepaid — Wrong Information

Dear Sir,
Myself Mohammed Shakeel having airtel prepaid number [protected]. I was in Student college plan.The customer care has given me wrong information regarding the plan, for which I suffering for it. I have recharge for the450m plan. Than later I came to know about the facts of the plan. And now I like to roll back the plan. I cancel the current plan and get back to my old plan but they are not dong. I have placed twice request to the airtel but they not responding to it. I just to get back my old student plan that’s it. I am ready to forget my 450 rupees and all its facility too.
Please help me to get back to my old rate plan. I will be thankful to you.

Thanks.
Regards,
Mohammed Shakeel
[protected]

Airtel Prepaid — Wrong deduction from account!

I have recharged Airtel prepaid mobile No : +91 [protected] for Rs.2000.00 INR by Online from my ICICI NRI Account on 31/03/2008. This Amount has already debited from my account BIL[protected]/0107 on 31/03/2008. But I did't credit this amount in my above mentioned mobile No. Earlier I recharged Rs.121.00 to the same mobile No. This was credited my mobile at the same moment.
indly do the needful and take necessary action .

Your's truly,
Balasubramani Shanmugam.

Hi,
I am searching for brides and paid the money in Bride searching portal http://bharatmatchpoint.com/.
Before paying the amount they were saying that we have lot of profiles like that. After paying the money for that portal they are not sending the updates. This I am feeling it as cheating. Can you please look into this matter and let me know that what needs to be done to get my money back.

Thanks & Regards,
Uday

Airtel Prepaid Mobile Connection — Disconnection of Mobile Services

I purchased an Airtel prepaid sim about 20 days back.
I submitted the photocopy of my driving licence as Identity proof and the photocopy of address proof issued by my employer (Bajaj Auto Ltd, Pune) bearing company seal.
On 24th July I received an sms from Airtel that my docuements have been rejected.
And subsequently the mobile services were disrupted on 25th July.
I contacted the shop from where I purchased the sim card.
He said that I need not submit the documents again as he has not received the documents back from the salesman (one who collects documents from various retail counters). I kept visiting the shop for 3 days but no concrete action was taken. I got the phone number of the main collection center at Pimpri from the shopkeeper.
A lady there informed me that my documents were rejected but she had no idea why.
She gave me the contact number of the salesman who had collected my documents from the shop.
I called him up and he told me that the address on my licence was not clear. (Though I had submitted it as an identity proof). He asked me to resubmit the documents with the shopkeeper and assured of resuming my mobile services in a few hours. This time I submitted a copy of my PAN card as identity proof and a copy of company address proof.
But nothing happened. On contacting him again and again he started using foul language and told me to talk to the shopkeeper instead.
Loosing all hopes I went to the collection center at Pimpri on 30th July and again submitted a copy of PAN card and the original address proof issued by my employer.
They assured me that my mobile services shall resume very soon. Today it is 1st August and still no action has been taken.
I have been totally harassed by these people, whether it be the shopkeeper, salesman or the people at collection center.
Despite of numerous calls (from phones of various people) and visits nothing has been done to solve my problem. I have done all this amidst my busy office schedule.
I have been completely out of touch of my friends and family.
Despite of numerous promises from these people, I am still struggling to get my mobile services resumed. I am totally frustrated. What should I do?

I purchased an Airtel prepaid sim about 30 days back.
I submitted the photocopy of address proof along with a my recent photo. I didn’t received any sms or call from Airtel that my documents are rejected or not completed and subsequently the mobile services were disrupted on 15 September. I contacted the shop from where I purchased the sim card.
He said that I need not submit the documents again. I kept visiting the shop for 4 days. But nothing happened. On contacting him again and again he started using foul language and told me to talk to the company authorties.
Loosing all hopes I plan to complaint to your company. I have been totally harassed by the shopkeeper. Despite of numerous calls (from phones of various people) and visits nothing has been done to solve my problem. I have done all this amidst my busy office schedule.
I have been completely out of touch of my friends and family.
Despite of numerous promises from these people, I am still struggling to get my mobile services resumed. I am totally frustrated. What should I do?

For any other enquiry plz. contact on another alternative Number[protected]

Bharti Airtel — Prepaid Mobile connection

I had purchased 25 prepaid connections from Bharti Airtel for my staff on 15/12/2007 from IT World MAK Tower 52 S.P.Marg Allahabad vide bill no.10931 dated 15/12/2008 . At the time of taking the connections I was advised by the person coming from the local office of Bharti Airtel at Allahabad that the connections should be converted to lifetime incoming free connections on extra payment.I agreed to that and the required exercise was done before handing over the cards to me and also the value of Rs.20 was also loaded in the prepaid cards.
Some cards were utilized and others were kept safely till now . Now when the staff has joined and I have handed over the connections to them I am told that the remaining numbers will neither function nor can be corrected and fresh connections have to be taken .
I am running a logistics company and the numbers had been taken in serial for ease of functioning and the numbers have already been communicated to the principals : TVS Motor Co. Ltd and India Yamaha Motor Pvt Ltd

It is therefore requested that the numbers available with me may please be made functional immediately.

Airtel — lost prepaid connection

Hi, this is Deepak soni having prepaid connection no+91-[protected]. today I lost my mobile, i want to request the Airtel team to please block this Sim card.by which nobody can misuse my prepaid connection which has been lost.

Airtel Prepaid Mobile Connection — wrong deductions

Airtel has wrongly deducted Rs. 45.00 as hello tunes charges whereas i have not subscribed to any hello tunes.

airtel/prepaid connection — Contact Details of prepaid connection

I have lost my prepaid connection. I have already registered complain in nearby police station for the same.
I have lots of imp contact no. in SIM & i am facing very critical problems due to this. Can I retreive my all contact name & their names from my lost SIM.
I also want to know the Incoming & Outgoing calls from this no of last 1mnth.

I am a regular user of AIRTEL from last 7 yrs as i have 4 different airtel no's.

Kindly help me to get out of this problem.

thanking in anticipation.

Vinod Bisht

want to check docmunets status on my mobile so please activate my doc status
on mobile number [protected]

Airtel Prepaid Number — WRONG ACTIVATION

I HAVE THE AIRTEL PREPAID NO.[protected] . IHAVE COMPLENT SEVERAL TIMES FOR UNTHORISED CHARGES ON CUSTMORE CARE BUT THERE IS NO. GOOD RESPONSE PLZ CHECK IT OTHER WISE I WILL USE THE LIGGAL RULRS

Mobile ( PrePaid ) — Wrong Money Deducted

Name : Vikrant Mehta
Contact No. [protected]
Alternative No. [protected] .

I have received several calls from the below no. that to many times :-
[protected]
[protected]
[protected]
[protected]
[protected]

I have not even interested in this calls then also i have received a message from 12800 stating that i have opted for Welcomes Tune, which i have never opted for and soon my 15/- were deducted and then i received my song is in process ( 12800 ) and there was again 10/- deducted and there was a Marathi Song which was playing in my WT .
I am a Gujarati for what o will select this type of song . i have not opted for any WT, the money has wrongly charged towards my account, i want my money to refunded ASAP.

mere mob. no [protected] me se 3-4-09 ko subha 2 vaje cut kar liye gaye . bas 2 megs aye aur 1st time Rs.199 and second time Rs.150 (totl Rs.349) cut kar liye gaye is karan main bahut dukhi hoon pls mere Rs.349 vapis kiye jaye maine 121 par compplain bhi ki hai (jiska compplain 007984 hai ) meri roblem jaldi solv ki jaye n ahi to main koi hor action lene ke liye majboor ho jaunga.ls give me my money back soon . otherwise i will take other action
my name anudeep
mob.no. [protected]
complaint no.007984

AirTel — wrong deduction from my account.

Re.1 is being deducted from my account everyday even though i have not subscribed any scheme and every now and then they keep deducting money for downloading java or for browsing airtellive and till date i have not done any of these things.if you really have a good service then kindly look into the matter as soon as possible or i shall close my connection with you and also advice all those nearby me not to get airtel and i am also planning to go to consumercourt to complain against this company.

AirTel — money deduction from mob account

Hi,

This too much because this is happend two times in a single month, deduct money from prepaid mobile account without intimate me like:-
1. First time(14/06/09 at nigh), while i was talking with cust. care excu.(121) he hold me more then 30 min and provide wrong information which was i ask after then i disconnect the phone then i got lots of messages fron airtel related to services activation after then i chek balance and i socked it was just 4 Rs out of 294 Rs.then log a complaint and after so many followups from nodal officer after one day i got money (Rs.280) back and he committed me this will not happen again.

2. second time(18/06/09 at night), again deduct money from my mobile account without any message or intimation, suddunly i check my balance and again i socked it just Rs.14 out of Rs.266. Again i logged a complaint but no response till mow.
Ref no is [protected].
This is time taken process to take money back.
Please help me on urgent basis.

Regards
Dilip Dubey
[protected]

how to deactive Videshi Tashan please mail me

Myself ravi parashar having airtel prepaid number [protected]. .The customer care has given me wrong information through by sms regarding the plan, plan is now recharge20 and get 20rs this offer valid on aug. i have recharge my number on 19aug but talk time given to me 16.13rs i am not agree to your services.please help me


thanks

ravi parashar

I have airtet prepaid sim . no. is- [protected] most i use this sim for internet mobil office many time i have activated this service after 12 pm for 24 hour but it was working only 9 or 10 hour . whenever i call customer care for this prob they hold my call .

Airtel Prepaid — Regarding Deduction of Money

Respected Sir,

i , jayendran.v, mobile no:- [protected] , staying at vashi Navi Mumbai is using the AIRTEL PERPAID from last 4 years, my monthly usage is about Rs 200, which is sufficient for my requerment , they were providing a good service, i was satisfied with it, network in our area is also good, no complaint about the signal quality,
My only complaint is that the AIRTEL has started deducting money from my account without my knowledge by swithing on some servive for eq:- Bikinialert,Cricketalert,Matrimony ,even though i have not requested for it.They deduct money from my account and when i concacted their helpline at 999.they just refuse to refund it.
Because of it i am loosing a lot of money ,for the service i don't require.
i request you to look into the matter and stop this robbery immediatly

Airtel Prepaid — Regarding Deduction of money from my account

Respected Sir
I,JAYENDRAN . V . MOBILE NO:- [protected], had previously written a complint on 19-sep-2009, regarding deduction of money from my account,by switching on some unwanted service such as Bikini alert,Matrimony , Cricket alert ect.
This is in continuation a my ealier complaint. No action was taken against my earlier compliant, i only got a call from the AIRTEL COUSTEMER CARE and was told that they will look into the matter...my money hs not been refunded till date.
On 27-sep-2009 , i got a sms from airtel that Audio Cinema-543212 have been actived
even though, i have not requested for it, and Rs30:00 was deducted from my account without my permission.
I request you to the matter with the concerned authorities ,and further request you to stop this robbery immediatly, and refund my money at the earliest.

Thanking You

yours faithfully


jayendran.v.
[protected]

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Airtel Prepaid Mobile Connection — Wrong Balance

I have a pre-paid mobile connection having number - [protected] (Orissa Circle-Bhubaneswar).

I recharged it for Rs.51/- on 29.9.09 at 6.01 PM vide transaction Id[protected].

Received sms to the effect that ERecharge successful with talk time of Rs4539.

But, I am constantly given the message "Your pre-paid balance is low", whenever I try to make a call from this number.

Balance enquiry from*123# reveals a balance of Rs.4.84 only! I am unable to make any call from it.

Pls. look into this atonce and rectify the problem.

Expect an sms from you on this matter urgently.

B C Mazumdar (Phone:[protected])
2nd Oct'09 - 10.10 AM

Airtel Prepaid Mobile Connection — Deduction of Re.1 per day for Vijai SMS even after unsubscribed

My mobile No.[protected].

I have received an offer from AIRTEL regarding VIJAY SMS and if opted I will receive SMS and Re.1 per SMS will be deducted from my prepaid balance

I have opted to UNSUBSCRIBE for the scheme and a response that my request for UNSUBSCRIPTION is received and accepted.

Even after the same, I am receiving VIJAI SMS and Re.1 per SMS is deducted for the past 5 days.

If the SMS IS NOT UNSUBSCRIBED AND MY AMOUNT ALREADY DEDUCTED IS REFUNDED, I SHALL BE COMPELLED TO FILE A SUIT AGAINST AIRTEL BOTH IN CONSUMER FORUM AND A COURT OF LAW DEMANDING COMPENSATION AND REFUND OF THE MONEY. MOREOVER, I SHALL FLASH THE SAME IN ALL LEADING NEWSPAPERS

PLEASE TAKE ACTION IMMEDIATELY.

E SIVALINGAM
No.2 (Old No.3) Narayanapuram First Street
Choolaimedu
Chennai 600094
Landline: 23720041
Mobile: [protected] and [protected]

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

recentrly 2 weeks i recharged my airtel card with Rs120.00..

Maine Airtel ki Koi bhi seva ative nahi ki thi

jab ke mere Rs 63.00 ( 8 times * 7) cut gaye against airtel customer executive said that you have been activated mega masti pack.

jab ke maine kitni baar call kar ke bola hai ki meri ek bhi service active nahi hain

firstly executive says sorry in our side, you have charged wrongly then he gave me refeund Rs.14( 2times * 7)

but aftrer 4 days phir wahi baat.

this time airtel charged me 63.00 ( mentioned as above)

and after 4 days once again charged me Rs.7.00


Many time i called to customer executive, but they said your request will be check in 72 haurs
Rs. 120.00 ke recharge main 70 rs. to mere aise hi cut gaye

i am not satisfied with airtel service.

Satyendra — Mobile Connection (Airtel)

Dear sir,

This is satyendra singh from jaipur.

i have been using a airtel mobile connection no. [protected] since 2006.

this is life time sim prepaid connection.

the company (airtel) has disconnect my no. due to documents problem.

They tell me for submit documents again.

when i visit their customer care center they told me to call to customer care no. 121.

when i call to customer care no. 121 they told me to visit their customer care center.

when i again visit customer care center they again told me to call customer care no. 121.

this is not a solution of the problem.

my no. has been disconnected from 15 days.

please help me about my mobile no. [protected].

Thanks & Best Wishes
Satyendra singh
Mobile - [protected]

Bharti Airtel — non activation of mobile connection

sir,
i have taken a mobile post paid connection from teh said company after the neccessary security amountof Rs.350 and completeing all formalities on 3rd of november 2009. But after the lapse of 16 daysmy connection is not activated. On inquiry from the company stotre & call centre does not staify me. Their people talks rudely.


I request u to take strict action against the aisd company who is makig false promoise and is deceiving us

I AM VERY SORRY TO SAY THIS. I CALLED TO CUSTOMER CARE ON ONE MONTH BACK AND I ASKED THE GPRS PACK DETAILS. THEN THEY ALREADY DEDUCT THE BALANCE OF RS30 WITH ASKING ME. I ALREADY RAISED THE COMPLAINT BUT NO RESPONCE. MY MOBILE NUMBER IS [protected]

I KINDLY REQUEST TO SOLVE THE PROBLEM.

Hi This Is Deepak From Bangalore Am The Freequent User Of The Airtel Gprs But The Executive are Cheating & Blaming The Customers. Simply They are Charging For The Gprs Service for 2 are Three Minute thay are charging 20 Rs

Airtel Prepaid — non delivery of product

I download a game from airtel.For downloading game Rs.99 deeucted from my a/c but game was not delivered.I complaint customer service (complaint no.[protected] &[protected]) but in vain.Every time they are telling that you will receive game in 2 hrs.but neither game is coming nor they are refunding money.

ineed allincomming and out going call detailsof [protected] from 11 dec 2009to15 jan 2010plzsend details to mymail

airtel/prepaid mobile connection — not abiding by sent sms

my mobile number is +91-[protected], i got a sms from the service provider about their new roaming tarrif and to quote "NATIONAL ROAMING PAR 60% KI BACHAT,SAATH HI RS 40 KA MUFT TALKTIME SIRF RS 46 KE RECHARGE PE". I got my number recharged by Rs. 46 on 24/01/2010 with transaction ID number[protected]. i still have not got Rs 40 on this number as was said in their sms.

Airtel Prepaid — Airtel Connection

Hi,

I am using Airtel Prepaid connection from past 2 1/2 years.
Suddenly Service has been stopped. SIM registration Failed error is thrown when i try restarting my mobile. I tried all ways and has confirmed Mobile is working fine.

Callcenter agent has suggested me to take the duplicate SIM seems SIM is damaged.
I approached Airtel Office near HP Petrol Bunk, Karve Road Pune.
Response I got is this Number was never in Use and they are not able to find the record in their system.
Finally for name sake, they are saying Validity had expired and It was not recharged for long time.

I have proof I had 145/- Balance in the account and validity till 22 June 2010.
Now they have confirmed they cannot provide service on the Number.

Please help.

please give me job

Airtel Mobile — deduction of money

I had recharge my airtel number with a message voucher of 15 days of worth rs11 on 3 march 2010 . On 5 march the voucher did not work on my number and all money on my no. was deducted. When i call to the customer care and asked them that I want my money back then they told me that there was a technical problem on my number but they did not give my deducted money back and instead of giving me my money they told me that they giving us facility on cheaper rate and they will not gave my money back.
well i am not satisfied by their response when i pay for something then it should be fruitfull to me .
so please refund my money i already filed my complaint to airtel customer care .
my no is [protected]

he is right

ya he is right and i also want to add something that they starting to charge when we call to customer care 121. well its shame for company like airtel

AirTel — Deduction of Money wrongly

Dear Sir,

On 4th April ,I noticed that Rs. 317.87 have been deducted from my account balance , so I called Airtel customer care and came to know that it has been charged due to GPRS surf from my mobile from 6Pm , 3rd April to 3AM 4th April .

As per my knowledge I have never asked to activate my GPRS to Airtel customer care and did not surf internet in my mobile from the start o[censored]sing my connection (Aug , 09). From customer care they repeatedly told me that I surfed so the charges have been deducted which is absolutely impossible .

Thanks
Amitayu Ghosh

AirTel — Deduction in Prepaid Account

Sudden deduction from my Airtel TN prepaid mobile account yesterday night around 9.00 PM from my number [protected].

It's my mandatory, why did you charged and I have not even activated any of the VAS. There is none of acknowledge or reason by intimating SMS for deduction.

I have transaction ID as SMS for Erecharge and why did you deduct the paise of 20Rs. Need of proper response hope.

Airtel prepaid mobile — on activation problem

the number is [protected].................it is my no and i 've last recharged about rs.301 and i had a booster of sms of 10000................... and i am getting a problem of no calls can be made or can come in too............ and i 'm in trouble and unable to connect my parents too.................... so if you clear this fault means it ll be helpful to me........ and as well as to my parents ..and some7,8days ago only this fault occurred due to fault in photo and i 've submitted all my documents correctly as soon as i received the message......................

Airtel — wrong charges on prepaid connection

i have prepaid connection of airtel No.[protected] heaving bad experience form airtel i have complaint to customer care above wrong charges dedcted from my balance. they send me text massages and i never download the same even though they deduct from my balance. Also i have send sms on 121 "do not call" even though they dont stopped the sms from outside.please check my account and give me justice and free from mental harashment from airtel.

Airtel prepaid mobile — Deduction of Money

Sir,
I own a Prepaid mobile No [protected] - Airtel Prepaid. Frequently they send a Service message and even if we delete the message they deduct some money saying -You have subscribed for this.
Last week they started deduct Re1/= per day and I made a complaint. Then they stopped. Again yesterday at5.25 PM one service message was received and immediately after receipt it was deleted. But within few seconds one message came- from AD-54321-Thanks for subscribing Airtel Hungama and Rs.99/= is deducted from your account Balance. When we called 121 to customer care and inquired the executive told we have activated for subscription.

THis kind of looting of money is frequently happening in Airtel.
We already sent a complaint about unwanted receipt of messages on 01 July 2010. But they informed the sending of sms will be stopped within 45 days from then.
But even after that they send service sms and deduct ( Looting ) money.

I request you immediate intervention in this and get me my money back.

M.Deivasigamani
COntact No:- [protected]
Amount deducted from:- [protected]

Airtel — Prepaid Account Account Activation

This is maheedhar from bangalore. I lost my SIM card(no [protected]) on 23rd Oct 2010 , On the same day i have taken dummy Sim for the same number from Indira Nagar Air tel show room, bangalore. They said that it will get activated within 4working hrs. But this is 3rd day. till now my number didnt get activated. I tried to approach the executives in the same show room. But there is no proper response from them.In spite their response to customer complaints are not proper.

I was about to get Final round of interview call from HCL to the same number.

Now who will be responsible for this.
If airtel provide job to me?

Please Help me,
Regards,
maheedhar

Airtel Prepaid — TO GIVE ME THE WRONG MESSAGE

MY MOBILE NO IS [protected]
I HAVE MESSGE COME FROM DM-TIME AND WHENEVER I CALL ON THIS NUMBER MY 50 RS. BALANCE IS CUT
SO WHAT I CAN DO?

Airtel Prepaid Mobile Connection — wrong information

I got a message from airtel on my mobile number that I would be getting full talk time on a recharge of Rs 299. When I recharged my phone I got the requisite money but alongwith it also the detail that for this amount I will be charged Rs 1.20/ call, wheras my normal call rates were Rs0.60/min. So in effect by giving incomplete information these people have fleeced me. WHen i tried to call the customer care, they start charging me the money for talking to the representative but my call was never connected to the representative. i am thinking to go to consumer court so that they do not overcharge in future. Please help me i[censored] can. My mobile no. is [protected]

Am surprised that Airtel services has dipped down so drastically... that I can no more see any customer service agents who can speak in English.. Its sad to say that Airtel is going from Good to bad... I have made atleast 10 calls from the past two days and there was no person who can speak in English and respond to my concern. At this rate I think people will get real skeptical about getting an Airtel connection. Please have English speaking people in the customer care dept, so that people like me can get my issues resolved... It is sure becuming a concern now. Thanks.

Airtel Prepaid Connection — Money deducted by Airtel on the name of mobile service

Dear Sir,
I lodged a complaint against Airtel regarding they have deducted twice Rs. 5/- from my prepaid account Mob No. [protected]. On 25/12/2010 at 1848Hrs I received a message from Airtel << Your Jobs on mobile service has been renewed. You have been charged Rs.5/- for 5 days of service. Send TIPS to 5432105 and get career [protected]@just Re1/day.
I have several time asked Airtel please activate DND on my above said mobile number but there was no effect of my any request. Later on they have started so many promotional calls and messages on my mobile. I stopped my account from recharging but on 25/12/2010 it was hight of nonsense when my account went in negative with above said message.

I request to my honorable sir please take a necessary action against the culprit and make sure my money should be back in my account.

Thanks and regards,
Satyendra Verma
[protected]@yahoo.co.in

Airtel Prepaid — Wrong Deduction of Money

Dear Sir,

I am airtel mobile user with prepaid SIM mobile no.-[protected]. For past few months I am noticing that AIRTEL is wrongly deducting money from my account on false subscription of services. This time on I got a message from AD-54321 QUOTE "Thanks for downloading DartsDolls from Airtel. You have been charged Rs. 50. Join Gamesclub at http:/gclub.in".

This amount of Rs. 50 has been deducted from my account DESPITE THAT I HAVE NEVER EVER SINCE THE DAY I GOT THE SIM , I SUBSCRIBED ANY SUCH TYPE OF SERVICE.

I very often hear such type of complaints from other persons also and I am confident that this is a DELIBERATE AND MALICIOUS PRACTICE adopted by the management of the company to increase its INCOME by CHEATING the customers and practing unfair trade practices under MRTP.

I request AIRTEL to immediately refund to my account Rs. 50/-
else I shall proceed legal action against the Board of Directors of the Company who are solely responsible with the affairs of the company.

I also request to STOP all types of promotional advertisements on this mobile number.

Regards,
SATINDER PAL SINGH

prepaid mobile connection — reactivation

I have my prepaid cell no [protected] which by chance during my visit to USA was misplaced in MUMBAI on my returning back I cannot find please help what to do?

Airtel Prepaid — activation problem

dear

respected sir/mem
i am mohit kumar tyagi.i am working in aegis BPO as CSA with airtel prepaid process inbound UP EAST. my complaint is my airtel prepaid connection not activeted without any reason.i am try customer care 198 complaint hepline no.but there side no responce and my call put on hold and after some time my call is disconnected.
so i request to u please take action imedately and my no. is [protected] please chek my document and activeted my number.


my document is----
name----Anil kumar Gaur
address----house no---F-13/16/13 Lane F - 13 Block F krishna Nagar New Delhi
my employee id[protected]

so please chek my document and take action quckily....
regards----mohit kumar tyagi

Subject :- Airtel Prepaid to Postpaid connections

Hi,

Myself Harshal. I submitted the forms for converting Prepaid to Postpaid connection on[protected]. But till now i.e. 03-Feb-2011 its not activated.

I submitted the forms at below address,

Ankit Communications
4B, Jay Towers, Akurdi, Kalbhor Nagar, Mumbai Pune Road, Pune. 411034

The services provided is really very worst at this airtel gallery.

Here are the contact nos which they provided for the follow up but not so effective: [protected]

Regards,
Harshal N.

Airtel Mobile Services — Activating services which was not asked to subscribe and deducting money from my account

This is to inform that the I am a customer of AIRTEL mobile services for last three years. But for last three- four days I am finding that inspite of not subscribing the Services Like Airtel talkies,,Romance and so...are being activated against my account and deducting money. On calling the customer care and informing about the matter they started telling that i have subscribed it no one else.. and they will not refund the money. My question is if i am not subscribing who is subscribing it?, is it the not the fault of the company people sitting in the system and activating the subscription? Why it is happening on regular basis? My no is [protected] issued from dehradun. this mail may be considered as official launch of my complain.

regards
P BASU

AirTel — money deducted from prepaid account.

Dear Sir /Madam
Its been 2 to 3 months since repeatedly again and again money is being deducted from mobile no. [protected](prepaid).Type of deduction is 1 re per day at atime .once 15 rupees were deducted for some prachidesaievent.On calling airtel customer care, they you have activated some xyz service and thats why balance is being deducted.Actulally we never activated any service still this kind of blunders happens, They also committed to return the money to the account but that also never happened . please take necessary action.

Airtel/Prepaid — Deduction of money

Dear sir,
I am an Airtel customer. Recently I had recharged a sum of Rs. 249.00 in my airtel mobile with no: +91-[protected], on dt.12/03/2011. But, 48hours later I found all my money deducted from my account. When I complained the customer care executive he forward my complaint with the complaint no.CBDCC[protected] and asked me wait for 72hours. After 72hours when I called again to ask about my complaint on dt.18/03/2011 at about 11:00AM, a customer care executive mis-behaved me and disconnected the call without solving my problems. In addition he blocked my call to customer care. When, again I called with a mobile of my friend, even he blocked his number to customer care. Now I am even unable to contact any customer care executive for which I feel mental punishment from Airtel. So, I request for a help to solve my problem. Here I must mention that my language during the conversation was HINDI.
Sincerely,
Bhupen Behera
+91-[protected]

BHARTI AIR TEL LIMITED — wrong deduction of balance in prepaid mobile

on 23/05/2001 Rs.82 was wrong deducted as usage of internet whenever gprs pack has already activate on my no.[protected] as on 22/05/2011 and its confirmation already sent to me . after inquired nobody give response from airtel . Rs. 6 has already been to make call to nodal officer and customer care regarding enquiry about this . if there is any cunsumer forum pl help me.

pradeep kumar sharma dwarka m. no [protected]

airtel/prepaid mobile connection — deduction of balance

13sir my name is Rahul Kumar and my problem is that , there is daily deduction of balance from my mobile no.[protected]. I have complaint to the custmer care of airtel many times and the request reference number was ROVAD[protected] and ROVAD[protected] but there is no solution of my problem. I am very sad by the behavior of custmer care. My deduction of balance is 5 rs per day which is continue till now and there was also 80 rs deduction one time. Sir, what should I do ? Please help me .

AirTel — activation of prepaid mobile service

Sir, my airtel prepaid mobile service is deactivate due signature error in address proof in last 3 days. Today i submitted once again my address proof at airtel outlet mangalore. But service not active. So i suffering from this problem. My mobile number is [protected]

Bharti Airtel — wrong deduction from prepaid account

got activated gprs on my phone [protected] for Rs 98 on 1 Jan 12 but Rs 30 deducted from my balance in prepaid account and customer care is not responding on calling 198

AirTel — money deducted for services not activated

sir i have been charged for value added services which i had not activated and after contacting the service provider they say thaT THEY CAN ONLY REFUND RS 10. and the rest is beyond their limit ,services like kanada ,cartoon network had been activated all by itself when i dont even speak the language.it is a rip off and it will only force us to change our service provider if it is not attended to.

Airtel Prepaid Mobile Connection — not responding

Hi,

I am using the Mobile prepaid connection from since 2003 the Bangalore costumer care executive responding not properly.

Thanks.

AirTel — Prepaid Mobile Connection

Dear Sir
I have recently purchased an airtel prepaid connection and I had duly submitted all the necessary documents. It worked for around 10 days and thereafter I have received message from airtel that my documents were incomplete.
Thereafter I have again submitted all the required documents to the airtel gallery but still it is not working. I am struggling with customer care representative arrogant attitude and still my connection has not been started.
Kindly look after the case and do the needful.

Thanking You
Abhishek Mehta

AirTel — Deductions from Prepaid Account

Hi,
I am Jayesh, My Mobile number is[protected] and is of Airtel Mumbai Circle.
Airtel is deducting Rs.5 (FIVE RUPEES) daily from my Account.
For past 21 days I am calling up Airtel Customer Care daily to stop the unnecessary services which they had started on my prepaid account and deducting money from my prepaid account.
Please let me know on how to resolve this. I am tired of calling up them daily. They just provide me service request number everytime I make a call on Airtel Customer care but my request is never taken into consideration.

Airtel prepaid mobile — Airtel Prepaid offer

I am using Airtel from last 5 Years(No [protected]), When I tried to change to different service provider I got a offer from Airtel to reduce the call charge. So I accepted to stay back with Airtel.. This is happening from last 2 month but still this offer is not activated for my number, When I ask customer care again they give very poor response...

airtel/mobile connection — Wrong deduction from prepaid connection

I have a prepaid mobile connection of Airtel. My no. Is [protected]. I m being charged unnecessarily for Internet services which I have never done. I made a number of complaints and was told that since GPRS is on I m being charged. To which I stated that please disable my GPRS. I was told that this service once discontinued will be for ever. Accordingly I was categorically told that GPRS services have been discontinued and no charges will be levied. But I m really helpless as the charges are still being levied. I think to keep their operating cost low, the company is hiring some half-baked stuff who come for pocket money as has been the trend in the State of Gujarat. I m sure the same must be true for other states. There is absolutely no seriousness on the part of these fellows and the consumer suffers as u hardly find any redressal for your complaints. Most surprising with a customer base of 120 million, how can a cash rich company like Airtel afford to be so callous.

Namaste Lt. Sharma,

This is to inform you that your concern listed on 05 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Lt. Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

AirTel — Deduction of balance for no reason

My mobile number is [protected] and on friday 27/02/2009 at 1:30 pm my balance got deducted by 185 rs I logged a complaint on the same day (complaint no: [protected]) I also got the call from Airtel side telling that it was their fault and balance will be credited in 24 hours but i havent got the balance yet and when I call them back they say that concern dept. has not solved the problem and you have to register another complaint to get balance back. But frankly speaking from last 4 Years Airtel is doing the same with its customers ie. deducting the balance without any reason and not refunding it.


So i request That an action should be taken in this matter.

This is the 2nd instance when a service not required by me has been forcefully been allotted to me. On the 13th Sep 09 a sms was sent to my cell no [protected] that a particular caller tune has been alloted to my no and Rs 30 have been deducted from the account. After speaking to the executive this was refunded.
In July 09 a similar thing had happened after speaking to your executive the amount was refunded.
Why is this happening again and again.

AirTel — mobile balance deducted

Respected sir ,
i want to hereby inform to you that my mobile balance was deducted by airtel without my permission.
a hello tune was installed without asking me and money of about Rs 45/- was deducted.
I am damn sure that this done to draw money from hands of those consumers who have enrolled to 1paise /sec call scheme.

I want the company to refund it to me as this is an act of stealing someones money.
It is a shame for the airtel company who has done this inhuman act.

AirTel — no reason deduction

my mobile no.-[protected]
I am realy in tense,that first time airtel started to deduct for sms which i receives for no reason,which i have not asked, when i gave complaint they stopped but my money wasted, didn't got back,ok.Now again this is second time they started to deduct whenever i recharges till now rs.27/-,for what reason don't know.when i have an emergency, want to call i finds there is no balance in account,i gets scared,atleast give acusomer care no.where we can speak directly to the airtel person.this is not a question of money understand the emergency.Also didn't know that i will get my money back for this time but hope b'coz this is not my fault & before also,"sorry" will not get my money back or tell me anything wrong by me,i can't recharges,i fears that u will again deduct from my account. Why there is no customer care no. where i can talk directly, if yes give me the no.,and stop deductions.

AirTel — Balance deducted for no reason

I use airtel web on my mobile with RC of 98 which gives 2 gB of browsing+upload+download free for 1 month.Yesterday when i was browsing ownskin.com on my phone,by mistake on 'i-don't-know-what' and instantly i get a message saying 99Rs have been deducted for using some "hooters".I lodged a complain immediately with reference number [protected] and the supervisor assured me that i will get my balance back by 28th of january afternoon.

On 27th of january, i get a call from customer care saying i have downloaded something ( which i never did ) and hence i was charged. Assuming Hypothetically that i downloaded something , where is the need to deduct 99 Rs? M i not paying for internet already? When i try to call them back , they put my call on hold and the call disconnects.

When i try to reach them again , everytime they say that they are not the concerned department and they keep giving new numbers 12138 , 12118, 12118* , and finally when i press '9' to talk to executive , i get a recorded response , asking me to sms some to some number.

How now am i supposed to contact them? I am writing this after trying innumerable times.

I demand justice , and want my amount back.

I have also this problem.Recently I have taken Rs.98/- RC for Internet after that use one site and checked the balance than find my Rs.6/- have been deducted for this uses.Now What i have to do, use the Internet or not, I am confused that for what I have paid Rs.98/- ?

Mr.Vijay Chugh, If you are reading this massage than reply.I have already post a mail to given your mail address as above.

M.S.Bohra

AirTel — Deducting mobile balance

Sir,
Kindly unsubscribe Game Pack subscription service from airtel my mobile no. [protected] .Already sent several request to customer care for unsubscription, but they did not listen. They are deducting Rs.3 every day since 15 days.
Thankyou,
Shriniwas J Katwe
mobile no. [protected].

Hello,
This complaint is for Airtel Mobile service.

My Airtel number is[protected]. I have been using airtel prepaid for last 3 years.

Although it is not first time when i am facing this problem. I was charged rs 250 with out any reason on 28 NOV 2010 at around 1700 hrs
I received three messages stating that i have downloaded few games and movies(we are a family) and my total 250 ruppees has been deducted.
I want to tell you that i have not downloaded any games or movies. Why my balance is deducted. I am using simple Nokia express music in which i can not watch movies.
Why i will going to download movies. These kind of activities are ridiculous and a cheap way of making money.
Please refund my money back else i am going to switch my connection to other telecom service through mobile number portability.
Reply must.

Regards,
Susahnt Jain
[protected]

AirTel — Balance deducting without reason

Sir,
My name is Amol Markanday , mob[protected].
My balance has been deducting by company for java game download ,but i havent download any games till date,,
my balance deduct is more then 250, I called so many times but not getting any responce from call center.
I am just an example , its not essue of 250 rs mearly but , these compaines
charging from lots of people but people avoide most of time,
its mentaly harassment , I wanna back my money and punish the company
Please help me .
Thanks
mail me or contact me
[protected]/ami.[protected]@gmail.com

Airtel — Deduction of value without any reason

My airtel no. is [protected]. The airtel service people suddenly started
deduction from my Airtel account without any reason. I have never down-
loaded and 'Friend Pack' nor any music. Everything is self-generated.

At present my balance shows as (-) minus Rs. 27.56. Why this minus
figure ? Now I afraid of re-charging with fresh coupon because it will go
to waste.
I shall wait for 7 days nowto see what they do. . After that, I will switch over to Tata Dokomo

Thanking you,

Tanmoy Chakrabarty
[protected]

AirTel — Balance deducted without reason

hello there... i had sort of similar problem within 24 hrs. i get money with a lot of work. n i get paid about 100 rupees per week believe it or not. i rarely recharge my Airtel number. today January 22nd 2011. yesterday which was 21st of January i got some money to recharge and i recharged my number for 100 rupees. i activated GPRS in the night for 19 rupees (200 MB of free usage) and it got activated by 00:59 hrs n the price was deducted. so far so good. now when i wake up in the morning i got a pop up message saying i have 12 rupees balance? what the heck? i had 76 rupees and 56 ps. after activation they deducted 19 rupees as usual n i had 57 rs and 56 ps left. i wake up in the morning (i'm very very sure that i LOCKED MY KEYPAD AS USUAL so that i don't press any button and it speed dials it) and i see i have only 12 rupees and 56 ps? they deducted 45 rupees for what? i tried calling the customer care in the morning and it says there's some sort of problem please call back tomorrow...? please i need some answer here. my number is [protected] if that helps. i just can not afford to give up that money. please do take some action regarding this. it has happened to me before many times but it used to go like 10 rupees to the max but this time it has gone too far. my recharge transaction ID is[protected] if this helps too.

Thank you

regards

AirTel — Deductions without any reason

Please note that any amount sometimes 25,50 and 15 have been deducted from my balance in the name of downloads or subscription of services like Airtel tv or airtel live with out my consent. And they say link has been clicked by me by mistake.

Even my number has been put on barring. I cannot have a talk to the customer care representatives, and when I let them know about the deductions from another number, they say these deductions are automated by our system.


Your Customer care representative does not care to respond.
This type of forcible deductions are unethical, for your information.
Regards...
Nisarg Shah
[protected]

Actually yet to be resolved. your representative has given an assurance that the inconvenience faced would not be repeated again, but what about the deductions that has been forcibly done. kindly take details of my account, and refund the amount deducted falsely.



waiting for your positive action.
Nisarg Shah
[protected]

Airtel Mobile — Balance

This is Devendra Poonia
Mob. No.-[protected]
Complaint:-
Many of time My Balance is Ditected by unproductive plans.
If, I call to 198 (Halpline No.), I don't have any responce from that.
also i have submitted the request for DND but ie not activated on my mobile.

Airtel — Balance Deducted without any reason twice

This is regarding my mobile number [protected] (Provider - Airtel).

I use GPRS service provided by Airtel since 6 months. Rs98 gets deducted every month in every cycle.
Today morning Dec 8th 2011 cycle was renewed at 9:15 AM and i got confirmation for the same.
At around 4:30 PM i got the message that my whole balance Rs.167 is deducted, so I called up customer care for the clarification. Called them twice times and made them understand my problem, they replied me that the balance was deducted due to the surfing. I made them understand I have free GPRS service renewed the same morning then why does the balance got deducted from main balance. They replied the cycle has got renewed at 4:00 PM.

If the cycle was renewed at 4:00 PM then why did i got message in the morning 9:15 AM about the renewable. They dont have answer for this and keep on saying that i didnt had balance between 9:15 AM to 4:00 PM.
This is the second time i am facing the same issue. On 10th Aug 2011 i faced the same prob. Me and my friends have suffered alot due to Airtel's bad services and then poor customer care services. I don't know what they pay their customer care executives for?

Following is the reference of my previous complaint:
http://www.consumercomplaints.in/complaints/airtel-gujarat-c633464.html

I would request the authorities to look into the matter ASAP.

Mr. Rakesh,

Thanks for your response. This is the second time that I am facing same problem I would expect resolution from your end as soon as possible.

- Pooja Hariyani

Hi Rakesh,

Thank you for your reply but I haven't received any updates on this.

This issue is resolved now. I have got back my balance.
Thanks to the airtel mobile services.:)

Namaste (shas7288),

Thanks for your update. We value your association with airtel.

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Bharti Airtel — cheating done did not return my money

Hi my name is seepika ... i called up these airtel people for a broadband connection on 14th sept2009 ... they came to my place took the money, gave me a receipt and told that they wil come next day for the installations.. but i got no response from there side for almost a week.. when i called them on their mobile they never picked up my phone.. then when i callled on their landline no i was told i cannot get a connection un my area.. and then these told me i will get my money back through a check in 10 days.. today is 23rd oct.. almost more then a month has passed and these guys are still dragging .. and the worst part is they are not picking my phone even..
its not about money its about a sense of service that should be expected from such a brand in india.. i request if i can get some help.. i really want to teach them a lesson as whenever i tell them so they take my words so lightly.. plss give me a positive reply soon..

Bharti Airtel — FOR MONEY RETURN

My name is Rajendra Raikwar two months ago I applied for Internet connection in
BhartiAirtel and I also pay Rs 1,000 but he said a few days later you will be able to take your home Internet connection will get your money back but still I got my money and What should I do for money I have been disturbed.
my receipt sub number are 2407368 and my contact number is [protected]

Airtel Bharti Limited — refund of money

Dear Sir/Ma'am

I had applied for the airtel broad band services in the month of march but i didnt get any connection there so i told them to cancell and refund my money .So according to there guidance i fullfill all there details on there customer care (no tll free number) then after 1 month i got my cheque back but they have have wrongly written my name so i am unable to get it from bank.So i again contact to thee customer care no they told me to send ur aal the detail and bank cheque and application for changing the name and mention with right name and with a bank details. So i courierd them to there given address.After 15 days i Again call in there customer care no but some of them told me that they dont receive the courier and they blameed on the courier service so i enquired about courier my courier agent told me that he had dropped the courier in right position.So i again call them they refused me and told me to resent all the documents.So i again sent them the document with a application in which i have mention my name rightly but i got my cheque on 19 th july
again they sent me the cheque with wrong name and i am again unable to withdraw it from bank.So i need u to guide what to do next with them...


Thanking You
Nikhil Kesharwani
[protected]

they assursed me one nodel officer ms kavya. regarding non occurance deduction, revasal of my money on 5th but on 6th they deducted rs 25 5x 5times
again on 7th they deducted rs 5.
it very shamful on part of Bharti Airtel.

vinaykumar
[protected]

IT Return — IT return not received

dear sir,

till date i not received my IT return for the assessment year[protected], my PAN number is AUSPA3345L, please look it to this because i need money for medical treatment.

Namaste Mr. Murugan,

This is to inform you that your concern listed on 05 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Murugan,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Saurav Ahlawat,
On 6 July i get a cal from ur Airtel, they told it will be processed within 5 to 8 working days.

My Contact Details:
Mobile No.: [protected]
Mail id: arjun.[protected]@gmail.com

Namaste Mr. Murugan,

Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Do not Call service

AIRTEL SUCKS...
I have registered my mobile no [protected] for National do not call through airtel on[protected].Its almost a year and airtel have not stopped harrasing me. I have called them atleast 1000 times saying that please stop the promo calls and sms. But they behave like dumb guys. They say me to register on DND, and when i say that i am already on DNC they say will look into this and stop the service within 48 hours. but they have not done so in past one year.
AIRTEL SUCKS.
WORST CUSTOMER SERVICES IN INDIA.

Airtel Prepaid Service — details

sir, i want to know my incoming as wellas outgoing details of month march 2009.pllz send me on my email id my no. is [protected] AS SOON AS POSSIBLE ITS URGENT

Please send me answer as soon as possiable.

Why not provide prepaid recharge by online Internet banking for your custombers.

Thanking You

Raj Kumar mandal.

Patel Engineering Ltd.

Namaste Ms. Baradia,

We would like to inform you that your concern listed 05 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Misleading the Customers

I have purchase a Airtel SIM, in DEC. At that time Dealer told me that this SIM will have 30 Paisa Local and 50 Paisa STD throughout.You don't have to recharge it seperately.
After 4 months that is now again my rates have been increase and it is now it is 1Rupee Local and 1.50 STD. When i am talking to the executive. they are tell that was a promotion offer which is no longer there.

My concern is if it a promotional offer why they have not written the same on the SIM docs.
Why they unnecessarily fool customers at the time of purchase by tell its life time.. it lifetime.. and after certain period they said you don't have validity for this offer.. you need to recharge with so and so offer and so and so money..

They just cheat people by these fake things.
Please help in stop the same

AirTel — Related to their services

1st compliant.
hii, my name is rishab jain and i am a student and my contact no. is [protected] i bought a new prepaid lifetime airtel sim card on august 2008 and i am receiving many call and sms from various persons stating that this no was before using by smoe buddy called Vishal Kamkhar as a student i am getting very irritated and whenever i go to airtel gallery for the same they give very worst response and even i am facing to much network problem for around 2months call automatically get disconnected or connection error i complained for the same for around 10time but still they tell that it will be solved but as it is airtel only they say nothing they do..
plz provide me some solution for the same...

2nd complaint
my no is [protected]
I recharged with rs 95(sms pack) on 13jun 12.19am i got d benefit on 13thjun and from 14th jun i am sending msg and it deducting from my main balance and i called up customer care they told me it will be solved on 15jun 1.30pm but still i call they say its in process.
i said i have not used msg pack for 3day give a extension in my validity for 3 days. they are saying straight away no sir not possible means here consumer should waste their money

AirTel — misleading

Hi I'm Sainath Chowhan Airtel postpaid Customer ([protected]) since 2006 and I expect the special privilege should be given to the customers.
1.Yesterday (26.09.2010) I have called to 121 regarding billing address correction after a long time I called to customer care & I came to know that subscriber will be charged 50ps for every 3 minutes for interacting with the customer care executive.
2.I asked her why should I pay for it,the service provider has to bear the expenses & it is getting debited to the subscribers of Airtel.
3.she said sir you ca give a complaint by dialing 198.
4.I have dialed 198 & the CCA said i will not take it as a feedback not complaint,I asked then whom should I give the complaint,He said sir u can mail it to [protected]@airtelindia.com.
5.today morning I got a call from Airtel saying that your request for change of address is done and it will be corrected from your next bill & I asked her (CCA) I had a talk yesterday regarding the complaint to whom should I speak to then she said sir u can dial 198 for any kind of complaints.
So the CCA is misguiding the customer.

Last but not the least Why the Subscriber should pay Rs.50ps for every 3minutes of interaction with the CCA. It is not fair.

Very Disappointed

My name is Durga Pada Pan. I am really very disappointed about the airtel services as they deducted Rs.99. from my mobile without any reason. When I asked the them they are saying that I used Airtel Live. But I didn't did that.Iam holding the mobile no. [protected]

Namaste Naresh,

This is to inform you that your concern listed on 05 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Naresh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Sinha,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Sinha,

Further to our discussion dated 04 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Dear Airtel Presence Member

I hope you people would be resolving the issue at your best from your side.
Further I would like to inquire about the expected date till my issue will be resolved as the the is swaying away very fast.

Shivansh Sinha
[protected]

Namaste Mr. Sinha,

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel Broadband — my no is dead

dear sir,

my airtel no. 4054611 is dead please requested me.

Thankd for nice evening.

airtel/landline & broadband — deadline

1.landline dead since 4 days
2.rude behaviour & rough language of the maintenance agent
3.poor coustumer care service

i called via airtel mobile to costumer care to register a complaint, but the didn't entertain it saying they would only provide help reguardind airtel mobile service nor landline neither broadband

AirTel — TELEPHONE IS DEAD

DEAR SIR
OUR TELEPHONE NO[protected] AT B-11,GANDHI NAGAR RAJGIRI APARTMENT FLAT NO 302, 8 THIS TELEPHONE IS DEAD TWO DAYS.
OUR PLANE IS CHANGE ONLY INCOMING & INTERNET CONNECTION RS.180/ & DISCONTINUE OF OUTGOING FACILITY. OF TODAYS
THANKS
P D GUPTA

my no. [protected] is dead since 4 days

AirTel — Landline and broadband dead

Hi.

My landline and broadband, both crashed during the recent showers in bangalore. I called up the Airtel customer care on 23 April 2011 and informed them about the status of my landline and broadband.

I was informed that they would get back to me by 25 April 2011.

No action was taken.

i visted the airtel outlet in Fraser Town. They informed me that the status of my complaint in their system is showing as "resolved and informed customer about it". However, my landine and internet, both were still dead and i did not receive call from anyone stating my connection was fixed.

I had to place another complaint at the showroom on 30 April 2011. They informed me that it would be fixed at any cost by 2 May 2011.

Its 4 May 2011 today and the status of my landline and broadband remains the same. Its not yet fixed.
I am tired of calling and speaking to the customer support. They are hardly of any help.

Its really sad that inspite of being one of the top telecom service providers, the customer service is so lousy.

I hope some one, Senior Management, from Airtel reads this!

Namaste Mr. Dey,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Dey,

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Mobile Bills

i want to share very common problems of airtel post paid mobile phone customer, airtel not send the bills regularly ( if the mobile bill not above 100/-)

Airtel Mobile — bills

dear sir,
your subscriber should be able to talk to somebody who could solve the problems.we deposited the cheque on 5.10.08 for rs 7361.62. our phone was disconnected because you only deducted rs 736.62.this caused us lot of incovinience.We had to go to drop box again to give a cheque of balance money.your customer care is only taped message. alas your collegue could send some airtel rep to get the cheque and issue receipts or dont give hopes.i dont want to hear sorry fm you.change yr working style.righr now phone is working.
capr k kumar
for alka kumar (wife)

send my bill on my e-mail

Airtel Mobile — billing related

sir i avinash dangal shinde and my mobile no. is [protected] and i cleared all mu dues or outstanding but your customer care executive every time regard me to about the outstanding payment is 2095.69 RS that was already cleared so please check my all account information and cleared all of thinks .

hi if want my monthly stastement for out going call and in coming call how can i get it pls..

AirTel — MOB BILL

MERA MOB NO [protected] HAI, MERA 3 MONTH SAI BILL NAHI BHEJA GAYA .AIRTEL KAI CALL CENTRE 121 MAI 2 MONTH SAI BILL PHONE KAR RAHA HU .ABHI TAK BILL NAHI MILA .MERA OUT GOING CALL BAND KAR DIYA GAYA HAI .BILL BHANNE KAI LIYAE REDDY HU . APNE MAN SAI COMPANY OUT GOING CALL BAND KAR DIYA GAYA HAI .ISHKAI BAARE ME COMPANY KAI UPER KUCH KARE. BIJENDRA KUMAR

Namaste ( jkdying ),

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (jkdying),

Further to our discussion dated 04 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste (jkdying),

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Saurav/Rakesh,

Dear Sir/Madam

More than one month has been over but till date (24/07/13)my issue has not been resolved by Airtel . I called everybody from Legal Deptt (mr. Deepak/sameer/rahul) to Airtel.[protected]@in.airtel.com (M/s Nandita/Puneet), but nobody has resolved my issue.

I am still waiting for their response...

Pls look into the matter…

Regards

Jai Kishor
[protected]@gmail.com
[protected]

AirTel — Real bad customer support

I have cancelled my mobile for which the number is [protected] on October 27, 2007, but still I am getting bills. Last month I got call from your customer care and informed them the same. However, this month also I have got the bill, I don't understand why customer care is not acting on this, I regret to say that the customer care in Airtel is really bad. I am Airtel costumer since 2002 and this is something I am really not happy with.

I paid the total amount on October 27, 2007 and requested for cancellation of the post paid number [protected] of Rs 1213.71. Please do the needful in cancelling the number [protected] and don't send any more bills.

AirTel — Bad Service of AIRTEL

Dear Sir,
For the last 2 hours, I am unable to call anyone because there is no service from your side.
Assuming some fault in my mobile I tried to call from other Airtel mobiles but even services in them are dead.
Note that we are receiving calls from others but we are unable to send a call or even unable to call your customer care executive.
Pls. also note that for the past week or more, when ever we receive a call tha caller can hear our voice but the receiver can't. When the caller calls again then both the caller & receiver can talk smoothly.
Pls. do something to sort out this problem immediately.
Thanks!
Rajesh

Postpaid Connection — about bad service

dear sir
my name bhaskr dixit i have problem for my vodaphone bill
i am paying time to time my bill vodaphone was not sending to my bill any month so plz fast take a disigen. auther wise plz provide to me a password for registration no.

Airtel Postpaid Connection — bad service

i was trying to disconnect my two airtel postpaid connections since last five months at udupi, Karnataka, airtel branch, gave more than three request letters every time they miss placed it and finally they did it last two months back. Now they are not refunding my full deposit around Rs. 3000, even Udupi airtel area manager is not responding properly...

Airtel — Transfer of mobile number

For the last 4 months I have been asking for change of address & name for which the address was changed immediately but name change has not been done from Deepak Chaple to VSV Kumar.who is now at Gwalior & was working under me.

Airtel — For Area Transfer

I have the connection of airtel broadband (WI-FI), and now I want to change my room to another place.
So kindly establishe the connection on that room.
the address of that room is---
32/1, 4th main
Vth (5th) cross, opposite baldwin school,
R.M. Nagar main road
Banaswadi bangalore-43

Airtel Mobile — bad services

i beg to say, airtel is provding too bad consumer service. Every day it deduct my balance and giving warning for turning of my no. . If my problem will not be treated by airtel i will through there sim card in there office. I dont want to deal with such a dull company which can not solve such problem.
My No. is [protected]
kindly solve my problem as soon as possible otherwise i will take a new connection

sir,
i have taken two new corprate post paid connections under pwd deptt. scheme rental rs 100. p.m. the no. r [protected] & [protected] issued me on approx. 23rd of march 2009. out of which mobile no. [protected] is o.k. but mobile no. [protected] is not running properly the outgoing is disconnected five days before messaging that the adress is not found by company. but sir i do hereby request u that the other mobile no. [protected] of the same billing adress is o.k. then whats wrong with this no. i visit to ur postpaid dealer he says that he has forward my request to c/c. but now i personally request u to stars my outgoing & other services immediate other wise u will permanentally loose two customers or many more.

rakesh kumar

[protected]

plz give me Airetl all prepaid service diteals

AirTel — Transfer of address

To
The Head of the department ( Customer care )
Bharti Airtel Limited, New Delhi

Subject : Severe mental harassment on a request for transfer of address.

Phone number:[protected] Not working from the last 15 days. Initial request was logged on 23rd May for transfer pn 1st June. This was cancelled due to delay in shifting the house. Despite cancelling the request and postponing it the connection was cancelled. The Customer care department had no idea why the connection was cut. They initially said that there may be some problem with the system.

We have been following up with the customer care department for the address transfer and in every interaction they tell us that we will log a new complaint.

3 days ago Mr. Praveen Dadgouri a Senior manager spoke to me. Apologised for the inconvinience and promised the the work will be done within 48 hours. Its been more than a day than his promise expired and nobody has even bothered to contact us. I spoke the the customer care guys today (26th June 2009) as well but there is no response.

I dont think we are liable to pay this month's bill because the connection was active only for a couple of days. We faced a lot of loss in business because the work is primarily online and deals with international clients.

This is my final attempt to communicate after which I will log a complaint in the Consumer Court.

All the phone calls and dates are recorded in your system.

Regards
KG MIshra

Airtel Postpaid Connection — Unable to contact customer care number

I really fedup. They are giving me any option to connection to customer care people. They are dropping the call with the message SMS to AIRTEL for complaint and further queries.

AirTel — customer care is bad

hi
i am a airtel customer hving number [protected], facing a problem by last 1 mnth, i make a calll to customer care regading my GPRS activation nd due to this problem i call in a day 2 time, so customer care executive is not solving my problem & disconnect the phone and after that he block my customer care helpline number, so i m not abe to make a call to customer care since last one month. pls solve my above mentioned problem,

Ravindra singh
[protected]

AirTel — bad bad services

hi my self hitesh kundu... iam an airtel user for last 5 years.. i want to inform you that.. airtel has no network coverage in pgims rohtak... all of my frnds have changed there connection... and i have also started thinking that way.... but for some reason i cant change my number... either improve your services.. or tell me some way that i can switch on to some other service provider....with out changing my number...

Airtel Mobile — Discontinuation of service due to address verification issue

Hi
I have a new Airtel post-paid mobile connection since 15 days. In the last 15 days Airtel has not been able to schedule an address verification visit and hence have disconnected my phone service while I am travelling outside my home base Bangalore.
Airtel does not have an all India toll free number that can connect me to the Bangalore help desk and I had to spend 4 hours on 25-Sep-09 from 9 am to 1pm to finally get to speak to a line manager as the Airtel 'systems' were down.
Now the line manager has asked me to send an email to [protected]@airtelindia.com to help solve this problem.

This is the most insensitive way of dealing with customers and disconnecting outgoing facility so abruptly is the last straw. This despite the fact that I also have Airtel broadband facility at the same billing address in the same name as my mobile connection. I fail to understand why Airtel could not use the "address verification" done by the broadband team while installing the modem at my address!!!

This is by far the worst service I have received from any cellphone provider worldwide.

-Mandar Ghatnekar
A disappointed customer.

My sincere request and suggestion for you is ...Please avoid Airtel...because even I had a issue with it...It doesn't give value to its customers...why to love people who doesn't care us??
AIRTEL IS THE NUMBER SERVICE PROVIDER IN CHEATING AND NOT IN PROVIDING GOOD OFFERS, NOT IN PROVIDING GOOD SIGNAL QUALITY.
IT PLAYS WITH CUSTOMERS...ITS A BIG CHEATER...


A Person got cheated by Airtel
Adinarayana Ande
[protected] (would be lucky if you could reach me)

Airtel Postpaid Connection — Horrible Service

Dear Sir,
I, Chetna Karnani, of FD - 231, Saltlake City, Kolkata - 700106, had taken an Airtel Connection in mid February. My number is [protected]. I had taken this connection as I needed a Data Card as I was travelling to Rishikesh.
The connection provided to me was so slow that I could not even check my emails. The speed of the connection, shockingly, never crossed even 5 KB/s.
Not only did this Data Card serve any purpose, infact it made me lose 2 contracts as I could not reply to the mails on time.
The data card was sold to me by some sales person called Bappa Chatterjee, his number is [protected]. I got back from Rishikesh today morning and when I called him and requested him to get my line dis-connected, he was absolutely rude, and said, "selling connection is in my hand, not disconnection". Should that mean that there goal is just to sell connections, and then what happens to the customers is none of their concern.
When I called Airtel Customer Care, I was told that it will take TEN WORKING days for the connection to be dis-connected (Complaint Number[protected]
Its sad to see such a poor and horrible service from Airtel.

AirTel — rejected for connection

i got a call from an airtel executive for broadband connection and i called him home for the documents and money. he took me 1100/- and told me that the connection will be connected by day after tomorrow on
( 09/04/10). he did not come that day, and when called him he did not received my call and then i called from my other no. he received it and when i scolded him, he said tomorrow on 10/0/10 definite the connection will be connected. he did not came again and i had to call him, this time he rejected for the connection to be made and says the money will be refunded after 30 days. what you will say, its foolishness or the way to borrow money. they dont even know that where they have connections.

Airtel — Worst Service for last 9 months

I live in a joint family and we have near about 13 mobile phones at home out of which 8 are Airtel numbers ([protected], [protected], [protected]... list continues). I am facing No Signals Problem at my home from last 9 months and am regularly complaining Airtel thru Emails, Customer Support, Telephone Calls to Nodal Officer and I have proofs for all my complaints. We pay near about 6-8 thousand of Bill every month for this ridiculous service. The billing people follow-up on complaints regularly and we pay the amount with the fear of our connection getting barred. We are into business and have to take calls from customers for which we are carrying 2 mobile phones (the other one is Non-Airtel). Every other mobile service works perfectly except Airtel. I got fed-up with the response from Airtel.

Now, I feel consumer court of law is the only way to get justice. Please let me know the process to lodge compaint against Airtel.

Airtel Nodal Officers are of no use, they just give false commitments and nothing will be taken care.

Thanks
Raza
[protected]

AirTel — Connection/Transfer of connection

Dear Sir/Madam,
I have been requesting the concern authority of M/s Airtel for the transfer of landline cum internet to the new address,and the required documents /fee were already submitted.

After several follow up and telephonic talks / personal interactions with the authorized marketing and technical heads of the Airtel- Bhopal,for infinite times, no initiative/action was taken for the work.

Always assured that "it will be completed soon and not to worry". Already it is two to three months to complete after request.They are not clear to give or not.
Now a days they are not lifting my phone call also.It is a seriuos matter ,as im forgoing the facility and lot of inconvenience due to unavailable services.

Can you please look into the matter and clear.

Details of company/Personnel contacted:

Mr.Paritosh (technical Head)
Mr.Subodh (Marketing)
Mr. Mukesh (technical person)

M.P.Nagar,
Bhopal


Awaiting Reply,

Suresh
[protected]
mob: [protected]

Thare is no time limit for airtel, only they have last date for bill payment and fine. Airtel is the useless service, nobody listioning in the customer care centre.

Regards,
Lok pal Singh
Email : [protected]@yahoo.com

airtel postpaid services — no connection

firstly taken postpaid connection of ph.no:-[protected]and sim no:-[protected]H3 in november but the verification failed due to some issues of the proof in that month and on 23-12-10 paid amt 390/- of bill reciept no:[protected] in begumpet airtel head office for taking the new sim and clearing off the bill dues but have not started the services yet i kindly request for the resume of the connection as early as possible please contact me on the below numbers.
cust name:-dayanand kakunoori
contact no:- [protected]
[protected]

Airtel Mobile Service — customer care is bad service

my name is dalapathi. The coustemercare srvice is only use full of talking not for working in airtel mobile service. When we are demanded for our services they can tell i will check your prodlems and solved in one day or two days. We want any information after that call they are not recieving my call and cut my call. This isnot only my problem. All coustemers. All my friends are airtel users. They have same this problem. Please save this problems. I dont know english very much. Im sorry by mistskes in this complaint for my english knowledge.

Lakshmi — Airtel is very bad for home customers

Hi,

I have applied a new airtel connection on 16th Sep 2011 and their executives came to my house and collected all documents and Rs.999/- money. we are located in main saidapet, chennai area. I have asked their executives whether this location is feasible to give connection ,they said this area is feasible because already we have some connections like wise.

After getting the money from 16th Sep; no one responded, I feared abt my advance and asked customer care which found my application even no loaded after 3-4 days then I asked for it they took request [req no;21165218]; after that they said u will get connection max by 7 days.

After 7 days I asked again they took complaint [comp no: 4743314] on 27th Sep will be resolved the same day and I waited again I have not even got any confirmation call about the process/money/status of connection. I tried the next day, the executive feared to give new complaint no and finally said 'we will give strong comment to urgent this service' so-far not even a call [courtesy], Very worst service I have heard from your company. .

Every time while calling customer care I found similar response
1) Sorry sir our system/server was down pls. try later
2) Sorry for the delay sir, we will process this complaint asap.

A great company, see how their service. a truly shame !

I strongly recommend don't choose broadband airtel only if they can do in timely agreement.

If we are not paying our payment in time, they are asking penalty then this 999 charge for interest rate for last 15 days calculate it. whose fault this?

Regards,
Lakshmi...Raj
+91-[protected]

Note: Now the company [airtel] is bigger not worrying about small customers. I hate their service.

Lakshmi — Garbage Collection next to the house

There is a garbage collection next to my house in BHEL layout, RajarajeshwariNagar Bangalore. Its very unhygienic & frustrating. We have been complaining to the nearby BBMP office one hundred times, but no action is been taken by BBMP to remove the Garbage point from there. Though the BHEL layout house owners give away the Garbage to the everyday garbage collector, the Kenchenahalli villagers & the nearby Temples dump all the waste at this point. There are small kids at my home & nearby houses who play in the streets, they might get affected by the various diseases.

This Garbage point is created by the people themselves, and Its very frustrating that BBMP is not taking any action for removing this hazardous garbage collection.

AirTel — Postpaid Service - Worst

Hi,

I had purchased an airtel postpaid sim card - [protected], however I was told I would be applicable for monthly 99 rs pack, and I had activated rs 98 gprs plan for month. I just used for 10-20 days and I was billed 15,970.57, in which calls was around 210.58 and gprs was for 14235.00 + I was charged 98 rs for gprs monthly, wen I inquired with the billing team I had several responses stating I would get my bill cleared wen the cycle month, however when I got my 1st bill I got rs. 15,970.57.

I was not able to get any certain clarification, hence I asked to get the service to disconnect but they I still got no reponse.

When ever I called airtel I used to keep waiting for some time and got the call hung. Now I got legal notification from airtel.

Could you please let me know how I have to dealt this situation.

My mobile # [protected]

Namaste Pravin,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Pravin,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — outgoing,service

I AM SHIVA MY NUMBER [protected]WITHOUT INTIMATION DISCONECT THE OUTGOIN FACILITY ON 28/01201, WHEN I ENQUIR AIRTEL NEAR KAMAKY THETER BSK NOT RESPANTING PROPRLY & SERVICE TO WORST ,I WILL WAITNG FROM 6 DAYS THEN HE TELLING YOUR NUMBER AS BEEN DISCONECT IN FEW DAYS,

AirTel — close service

Dear,

Your service is very valuable for us.
but right now it seems you have stopped the incoming facility to my mobile no. [protected].
Please stop all services and start only the incoming and outgoing. I don’t need any other service than the incoming and outgoing.Please don’t send any promotional sms/calls.
I have already requested you by sending sms to 121 to block the unwanted services. You are taking away my hard-earned money. So stop it immediately.
Pl. do irritate by calling again and again.

Regards,
MANOJ
[protected]
contact person mr.awadhesh
contact no. [protected]

Namaste Mr. Kshatriya,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Kshatriya,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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