Airtel Complaints & Reviews

Airtel Mobile Services — Deposit & activation charge problems

what is the deposittaken on the mobileno[protected]

Dear all,

I am using airtel services for the two years before four months i had changed prepaid connection to postpaid connection, and for four months the billed amount is about 400 to 500, but the bill dated 03/01/08 the amount to paid is about 1900.13, suddenly i checked the summary of the usage in that i came to know that the GPRS usage is billed for 1310 . i dont know wat to do i had sent mail to the airtel customer care office. but till now i had not received any reply mails.

Airtel — bill after stop service

HI

I have raised the request for stoping the service of my old no [protected] & paid full payment at 2nd nov to airtel repersentative & he has recived this request & provided me the phoyo copy . but still I am getting the bill for the same .
I have called to airtel customer services but they are saying the service of this no is still runing . i have send the scan copy of the stop service request application but there is no action .

please help me in this regards.

Thanks & regards
Mahesh

Airtel — wrong charges from last 2 months

Dear concern,
three month ago I received a call from airtel and an executive convinced me to take a one month plan in which i had to pay rs299 and i will get 999 min of calling to any local GSM mobile, I agreed because they said its just for a month. one month passed i paid that money. then again next month i received a bill which include rs299 extra, i called 121 and said them to deactivate this service, they said it will be deactivate. but again this month i have received the bill with rs299 added. I called them again and said that i will not pay this money but their executive PUSHPINDER (FEMALE) said "nothing can be done now", when I asked to talk to the senior, she said she is the senior most and nothing can be done.
i am using airtel number i;e ([protected]) from three years and this is a total harrasment for an old customer and i want that something can be done for it.

thanking you

jacob gill
[protected].

Airtel Mobile — Charges even when the call do not go through

I am a subscriber of Airtel mobile. I noticed that there are lot of charges for calls for short duration (3-15 sec/pulses).
On close scrutiny of many of my old bills, I found out that these charges are for calls that never went through or got connected.

I would imagine that this is a big racket by the telephone company as most people do not recall which calls actually goes through.
I wonder if there is any independent authority to Audit these "Short duration " calls.
Regards,
M Khera

Airtel Mobile — Incorrect Charges Applied.

I have received a bill for with the incorrect charges. I asked to change my tariff plan after which i have been charged for both the rentals & when i asked to rectify it, they didnt do that & now for the last 1 week, my calls are also barred even after raising complaint for incorrect bill so many times. This is happening for the third time during the 2-3 years of services i am taking from airtel. Now i just do not want to continue with thier services. I have 2 number, one is +91-[protected] & other one is +91-[protected]. Bith the numbers have the same problem. Its rediculous that the fault is from thier end and they have barred my calls(outgoing) & when they unbarred it, they'll charge the rent for that period as well. So i dont want to carryon with airtel anymore.

AirTel — Payment charges

I have made my payment of Rs. 1183 against my outstanding amount of Rs.1333 in the Airtel Gallery on Malad. I was given a waiver of Rs.150 by an Airtel exceutive in the hotline.

However I have now received a bill for the same with late payment charges. My Churn Request number is 30559054.

I have send an email to nodalofficer.[protected]@airtel.in on 15/02/2010 but have not received any email from them.

Regards

Arthur Thomas

I need bill for the month of January& February

BHARTI AIRTEL MOBILE SERVICE — Charge for Talking to Customer Care

I have a Airtel Mobile Connection and the No is [protected], Recently i called to Customer Care of Airtel for inquiring about DND, that was registered on 10th June 2010, I got shocked by listening to that i will be charged 50PS for 3 minutes for talking to Customer Care Service, I wanted to Know from the Airtel that for what purpose we will call to your Customer Care Center- i think if we have any problem with your Service only we will call, if you give Good service why we call, i think this is the Only company which charges for Talking to Customer Care Service, No body will call your Customer Care Centre to Pass their TIME, Please Take Proper Action against to this, and let me know.

With Regards,
Venkatesh, Bellary

AirTel — service stopped

We are using Airtel landline phone in our office as corporate connection as Swastick tubes Pvt ltd, a/c no.14882721. We have received excess billing from 24.4.11. We have paid the bill on 10.5.11 (before due date) and complained to Airtel for excess billing. Which’s complaining no. is 47612594. Our complain has not been resolved after regular follow-ups. We have received again excess bill next time. Now we have not paid the bill and our services have been stopped.

We want to resume our services & solve our complain. This is our corporate connection direct & indirect loses.

Thanking you,
For Swastick tubes Pvt ltd.
Atul

airtel should compensate the lose of the user.

AirTel — incorrect charge

Sir my mobile number is [protected] and my name is Randhir mishra...on the date[protected],airtel company diduct 52 rs(apprx.) from my balance...when i asked them about the reason..they were unable to give me proper reason...they were only pretending and extend the complaint resolution date....i have faced same problem lot's of time...they also stop my customer calling service...please help me to return my balance money..thanking you..

I am with airtel more than 6 month with same address same person ([protected]) But unfortunately my servicee will be disconnected without any information.Aft.that i have samitted my id & add. proof but till date my serv.will not active.My service had stoped from 30/07/2012.I suffer a lot in my business.
I request u to take an action that no one can suffer like me.

Namaste Mr. Arora,

This is to inform you that your concern listed on 17 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Arora,

Further to our discussion dated 17 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Arora,

We would like to inform you that your concern listed 17 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — unexpected charge cutting

i am using power Rs 156, which will expire on 14th June, for that i receive local AtoA free Rs 1500. But 6th June i made a call to local Airtel no, it reduces my money from the original balance.
i called to the customer care immediately, where i got an answer that it will be repaid within 24 hours, but nothing has done yet. previously i face a similar problem but i dont get any help from your end. pl take care of this. thanking you in anticipations.

AirTel — False commitment for money

On 30.06.08 I paid Rs1200/-for [protected] postpaid number inthe morning around10.30a.m.At thetime of paying cash I asked the dealer dteff of Annapurna Enter prises, (Nr S.K.B.R college, Amalapuram-533201 Andhra pradesh)person said that within two hours amount will be uploaded in respectinve a/c.still evening 5.30p.m also they did not upload bill amount, after that I visited dealer hegiving answer very rash & stating that it may take 9 to 12 hours time.Which is a false statement given by them.

Here my intention is they are not responding properly & not giving exact information to the customer eventhough they were misleading by giving false commitments.they are not service motivated only money motivated

Kindly do the needfull.

Regards & Thanks,

Prasad.M
Amalapuram

AIRTEL (PREPAID) — Hello tune issue - Bad response from Airtel

Hi this is Srinivas My Airtel Cell no is [protected]
i am operating this from past two and a half years, i am deeply unhappy
with airtel service, because now a days their network is very bad,

As i was calling to airtel customer care these people is not responce properly, & they are telling the stories that our network is under?upgration, I don't think for upgrating the network they don't need months together, as I am working in Bangalore International Airport the network is very bad?here so that i am loosing lots of my currency.

as Airtel have introduce Song Catcher, I tried to use that facility it was successful, my currency balance also debited, but after just three hours later my hello tune was changed to the tune of airtel, so I called airtel customer care around fifteen times Mr. Mani kanta is not responded properly he just disconnected the line it was happened several times with airtel customer care executive, one of airtel Executive told that my correct hello tune Will be reactivate within 24 HRS but it was not happened so this is too ridiculous from Airtel that we have not getting proper service from airtel end.


I think even & then we pay the amount to all these services, airtel is not reaching to our service

Yesterday onwards i am not able to talk with airtel customer care also because of they blocked it.


I hope you will work it out on all of your services to the best.


Regards

Srinivas
Mobile : [protected]

Airtel Service — bad response , Worst commitment

I had made a request for deactivation of my Airtel to Airtel all over India re 1/ Plan on 2 Oct and since then i have called your customer service as well as your complain sevice atleat 10 times, every time i am promised that it will be done within 24 hrs but still it has not been deactivated till today . It is really bad on your part that i am beening troubled for so many days for such a small thing . I must say it has been as really bad experince with you people and i have totally lost trust on airtel as you people have not been able to keep up to commitment .

Airtel — irrational deduction of prepaid balance

unaccountable, irrational&unfair management by air tel authorities.
hai iam an airtel customer and due to my optimum usage i have been able to gather aprepaid balance of about 770rupees.last month imissed my deadline of recharge by 15 days. for which my balance was completely brought down to zero.it is totally unfair for a new sim connection
would cost around 100rupees. for my repeated queries i was given awierd answer that any customer who misses his deadline even if has lakhs
of balance would be brought to zero. as consumer do i have any right to fight against this irrational penality i had to pay for air tel,

Airtel / Mobile — deducting money unnecessarily

i am always recharge my mobile with Rs.20 each month. since last three months they are deducting Rs.10 from me without any notice. i contacted their helpline but stii nothing is done. pl do something.

yours,
ranjan chaudhuri
mobile no.[protected]

Airtel Prepaid — money deduction

I am an airtel customer. They have made an offer that '250 SMS can be sent if you recharge for Rs94'. Jan 1 is listed in the black out days. But Jan 2 is the day this offer is valid and it worked also for sometime, that is Rs130/- was deducted from my 250 SMS account but in the evening while I checked my balance RS 100 is deducted from my ordinary balance and 100 is increased in the 250 SMS balance. Why this sudden change of deduction without any reason. This is equivalent to cheating the customer for no cause. Then why this 250 SMS offer in recharge of Rs94/- is made if not to be followed. I have an unnecessary loss of 100/- for which company and their nonsense scheme is responsible. Why charging additionally from customer?. Has airtel become so poor and irrational? Then go and beg from the streets you will get money. This is ridiculous

Angry Customer

Airtel-Prepaid — uncessary dedction

dear sir,

from last 6 months i am suffering uncessary dedction of my balance .when i had miss call or 1 or 2 mintus call they deducted my balance .when i had compalint they didnt give me proper response.31 st december 2008 they dedcted my airtel to airtel balance when i complainted they explain about u had make a call 19th december .many times i had faced this problem. but they never except their mistake and give me explaination about call of another day.when i said [protected] is my husbandnumber and he didnt received any call from my side i give u proof they told me no one can give incomeing call detail then what can i do. i really fed up, and finaaly i want to disconnected my connection.but before do any further step i want to complaint airtel prepaid services.

shubhda singh
p-36
b-3
dilshad garden delhi-95
[protected]

give me Mobile coll list one month my
no [protected]

Airtel Postpaid — POOR COMMITMENTS!

THIS IS REGARDING MY AIRTEL MOBILE CONNECTION [protected]. I HAVE REPEATEDLY INFORMED AIRTEL REGARDING OVERBILLING AND ABOUT MY DISCOUNTS WHICH IS NOT ACCORDING TO THE PLAN. I AM NOT GETTING ANY DISCOUNTS MENTIONED IN THE PLAN. THIS IS THE FIRST TIME I AM FACING PROBLEM WITH ANY POSTPAID CONNECTION WHERE THEY HAVE WRITTEN ALOT ABOUT THE PRODUCT BUT NOT GIVING A SINGLE PERCENT OF IT.

FIRST OF ALL LEMME TELL YOU MY PLAN: I AM HOLDING "Airtel National Calling Plan" WITH Rs.2499 IS A MONTHLY RENTAL, IN WHICH I SUPPOSED TO GET "Free minutes of(4000 Local + 2000 STD + 500 roaming (IC/OG)) and Free 5000 SMS(Local & National)." I HAVE COPIED THE EXACT CONTENT FROM THEIR OWN WEBSITE.

NOW SEE WHAT I PAID:,

ON 04-April 2009, I PAID Rs. 1305,
ON 15 April 2009, I PAID 500.
AGAIN ON THE SAME DAY, 15 April 2009, I PAID MORE i.e. Rs. 400. BECAUSE THEY KEPT MY NUMBER'S SERVICE BARRED AND WHEN I TALKED TO THEIR CUSTOMER CARE UNIT, THEY STARTED

COUNTING BUSINESS ETHICS, LIKE THEY THINK I AM A NEWBIE, AND WHEN I ASKED THEM FOR THE RESON, THEY SAID AS THEY DON'T KNOW ME, THEY CAN'T EXCEED MY CREDIT LIMITS. IF THEY DON'T KNOW ME THEN WHY HAVE THEY ISSUED ME THE NUMBER? WHERE ALL THOSE ENQUIRY WENT, WHICH THEY MADE BEFORE ISSUING NEW NUMBER TO ME?

ANYWAYS NOW, IN 11 DAYS I HAVE ALREADY PAID Rs:2100 still I am excluding the ACTIVATION FEE of Rs.500. Again today I got a SMS from Airtel Customer Care that "Your Total usage exceeds of Rs 1243 which exceeds you CREDIT LIMIT of Rs. 1200." and now again to Activate my services I need to PAY Rs 900 which means if I pay this amount then my Bill will reach to Rs.3000 in 20 Days. STILL 10 DAYS ARE

LEFT FOR A MONTH TO BE OVER AND I AM SURE MORE WILL COME.IS IT MY PLAN? OR IT WAS MY MISTAKE TO CHOOSE YOU AS A SERVICE PROVIDER? I WANT AN ANSWER FROM AIRTEL AM I ASKING FOR ANYTHING MORE? I AM ONLY ASKING WHY I AM NOT GETING DISCOUNTS? WHY SHOULD I PAY MORE THAN THE AMOUNT I HAVE BEEN ASIGNED. DON'T YOU THINK WHATEVER HAVE WRITTEN IS NOT TRUE FOR CUSTOMERS? AS PER MY VIEW THEY ARE MAKING FOOL WITH THIS. I AM VERY MUCH DISTURBED BY THIS.

I KNOW ONE THING, ALL BUSINESS INVOLVES RISK, BUT IF YOU ARE NOT BRAVE ENOUGH, YOU MIGHT LOOSE CLIENTS LIKE ME.

LASTLY AGAIN, PLEASE HELP ME, I WANT EITHER MAKE MY PLAN MORE AS PER WORDS OR TERMINATE MY NUMBER AND RETURN ALL MY MONEY BACK.

AIRTEL PRE[PAID — MONEY DEDUCTIONS

AIRTEL PREPAID IS THE WORST SERVICE HAVE SEEN SO FAR, YOU CANNOT SPEAK TO YOUR EXECUTIVE, NOBODY LISTENS TO YOUR COMPLAINTS ALL THEY DO IS KEEP ON DEDUCTING THE MONEY WITHOUT INFORMATION BAD SERVICE, DESPITE BEING CUSTOMER FOR 6 YEARS STILL NO CONSIDERATION ON ANYTHING.
PLEASE DO SOMETHING ABOUT YOUR SERVICES OFFERED.
SOME SENIOR MANAGEMENT PERSONNEL HAS TO LOOK RATHER KEEP ILLITERATE PERSONS HANDLING ACCOUNTS

Dear sir made;
1) 45 rs from my account had been deducted for downloading from airtel live (gclub.in ...15 rs x 3times) on 29 8 09..but I had already deactivated this service on 27 08 08 for which i had recieved acknowledgement sms on the same day at at 20:29.so please refund it

2)moeny is deducted form my account for both Airtel live and GPRS simultanously..this is not fair ...

3) i want my to know where my money is deducted form 21 8 09 to 28 8 09 and also the total amount i had recharged on my sim.

my balance is deducted by Rs.10 each month and i dont know the reason for this because i didn't active any services plz sir inform me for this to my number and deactivate those services

Airtel Mobile — Money deducted unnecessarily

my mobile number is [protected] on last tuesday (05.01.10) they debit rs 20 from my account mentioning i had download some movies from mobile . But i din't download any thing from mobile. I call'd the customer care on that time and i inform them but told me it's taken as a complaint and it will rectified in two day they give me an complaint number also. But still i din't get any solution from them till now . Today i'm not able to connect the customer care executive also. It's not a bigger amount for me. But they are not responded.

Airtel Mobile — deducting cash unnecessarily

airtel has been deducting rs.99 from my mobile no. [protected] as subscription towards gamesclub. the message gave a link to contact in case i want to unscribe. i did this plus,emailed the same request. i recd a reply that said-no results. and Rs 99 has been deducted from my prepaid account. i want OUT from this gamesclub and a refund too promptly.

my currency(20 rs) has been deducted unnecessarily on 14/7/10. plz refund it..

Airtel Prepaid — need money back

Dear Sir,
I am having a prepaid connection no-[protected],using my blackberry. I was trying to enable my gprs in my blackberry. so i followed the procedure by sending sms and i got deduct 98 rupees before i got the setting to activate gprs. when i asked the customer care, they say the gprs cant be enable in a blackberry. so now i want my 98 rupees back in my balance.I called upto 198 their complaint number and they say its not possible now and afterward they dont even pickup my call. Need a strong action against this. Its not about 98 rupees its about service to customer.

Thanks
Amit

Airtel — Prepaid Mobile erroneous deduction

I have been using Airtel Prepaid mobile phone[protected] for over 5 years. On 7.1.11 when I was using my mobile phone the line got disconnected with a message "your balance is too low to make a call". When I checked the balance it was Rs.2.32.

On 8.1.11, I went to a recharge shop and recharged my mobile with full talk time of Rs.345/- and I received a confirmation from Airtel for the recharge with Transaction ID No.[protected]. Time of recharge 8.17 pm

As I used to make calls to my daughter in US, I have also put a US booster for Rs.44/- with a validity of 30 days. This will give me the benefit of talking to US @ Re.1/- per minute. I have received confirmation from Airtel for this transaction under Trans. ID No. [protected]. Time of recharge 8.18 pm

I made a call to US around 9.15 pm on 8.1.11 and spoke to my daughter for 20 minutes. When the call was over, I was surprised to see that the call charges was Rs.89.60 whereas it should have been Rs.20 only.

I immediately contacted the shop where I recharged my mobile who in turn asked me to contact Airtel Customer Care on 198. From 9.30 pm onwards I tried, tried, tried and finally I got the Customer Care executive on line and explained that I have been deducted Rs.69.60 in excess. The executive kept me on hold and came back after some time and told me that their record does not show any recharge made on my mobile on 08.01.11 i.e. both Rs.345 as well as Rs.44 booster. I asked the CC executive if my mobile was not recharged then how could my balance got increased from Rs.2.32 to Rs.347.32. The CC executive was repeatedly telling that his data is not updated for the recharge I made on 08.01.11 and the balance is not from the recharge I made. He suggested me to tell the shop where I recharged to contact Airtel on 12144. I retired for bed at around 11.30 pm.

On 09.01.11, I went to the shop and told them what the Airtel Customer Care executive told. The shopkeeper contacted Airtel on 12144 and gave all the details about recharge. The Airtel CC executive took my alternate mobile number and informed me that Rs.69.60 will be added to my balance within 48 hours and also US booster Rs.44 will be activated. Time I spoke to Airtel CC executive was around 4 PM on 09.01.11.

As they gave me 48 hours time, I waited until 8 pm on 11.01.11 and checked my balance in the mobile, which remained Rs.257.72. I called Airtel CC on 198 again and asked them the status. They repeated the same version. I asked them one simple question - if I have not recharged my mobile phone, then how I got the Transaction IDs from Airtel for successful recharge. I also told them that as a customer I need not worry about their internal problem as to whether their data got updated or not. As I got confirmation from Airtel and the Transaction IDs given by Airtel itself is the proof of having recharged my mobile, then why this mistake happened. They have no answer for my question.

In the meantime, I received a call from Airtel Customer Care Mr. Manoj from Mobile No.[protected] on 12.01.11 which I could not attend. I made a call back on 13.01.11 and he informed me that since their records did not get updated for the recharge, he could not do anything. I requested him to put me through to his boss, but he said he will call me back after talking to his boss. So far (11.45 am 14.01.11) he did not call. While speak to him I asked him if I do not get proper justice I will be pushed to go to proper forum to raise the issue.

This episode has put me in great stress and health problem as I am 60 years old. I need justice. If Airtel is not benefitted from my recharge, then who is the beneficiary. I am in dark as to how to proceed further in this matter. Please help.

My details:

K. Ganesan
8/7, Postal Colony III Street
West Mambalam, Chennai 600 033

Mobile No.[protected]
Alternate Mobile No. [protected]

Regards,

I am trying to contact 121, for complaining about my airtel bill plan.But response from customer care executive is not at all satisfactory.First of all, it takes lot much of time to connect to airtel executive.If by any chance, customer care executive picks the call, they disconnect it and don't call the user again.
Services of airtel are too bad.I have requested for activating top up plan, so that ISD becomes cheaper.But airtel service providers are not sending the response, whether plan has been activated or not.

AIRTEL (PREPAID) — Worst service with inadequate bill-cutting

Hello,

Recently i am getting worst-service ever by airtel prepaid. I am a customer of airtel for 3 and a half years. They cutted my mobile balance in a emergency situation,with (minus)-10 rupees. Inspite of all this they are not connecting me to the customer care executive. Once i got fortunately connected to them and when they refer it to their senior,he was speakingas much slowly thet i can't say,though i was gatting his voice,he refuses to listen.
God bless them..........

hello,
am a customer of airtel using their product about nearly 3 years, from the last 3 months they are renting an unexpected charges from my talktime account, since i hav complained to the executives, they have never taken any necessary actons to repay my balance..my complaint no is-----[cckwc[protected]], , , [cbnra[protected]]] these complients are filed during my 198 call, , , they are very lazy to connect our request calls to 198...

airtel has deducted my balance illegally and when i call on service center then they are not responsing for my deduction...i m very frustrated ...plzzz do something quickly..

Airtel — false subscription of services and money deduction

AD-54321
Thanks for using filmybuzz subscription service from Airtel. You have been charged Rs.10.

-----this msg on 08.july.2011 at near 1pm and 7:30pm deducted Rs.20 from my balance which i dont have subscribed at all. on calling customer care there was a complete silence from their side. At 9pm i got this msg from

876
Thank you for contacting Airtel. If you are satisfied with the last interaction you had with[protected], Reply to 876, with yes or no.

i have heard about these things and now have seen. but this is really a shame for a big name like Airtel. can anybody suggest me something about it or changing the service provider is a good choice.

Airtel Prepaid — Unnecessary subscriptions and deductions

They call from some numbers and when we pick it up and reject after hearing that its an automated call, we get a message that Rs 10 or so has been deducted and thaks for subscribing.
Few days ago, i was sleeping when i received a message "Thank you for subscribing for xxxxx, Rs 10 has bee deducted". I was shocked. When i called their customer care, they told me that i activated the service by calling 121 and activating it, which i never did. In fact i was sleeping when i received the message. And this is not the first time. This keeps happening all the time. But i dont call just because they never refund any money and say that you yourself activated the service. God knows how they operate. If they are running short of money, let us know. All users will donate. But this way of gathering money is totally pathetic.
My number - [protected]

Airtel — False money deduction

My name S.S.Shukla and I am Serving in Indian Air Force At Air Force Station Maharajpura Gwalior (M.P.). My Airtel no.is [protected].My calls were charged at the rate of 1 paise since January when I had applied under the scheme for reducing the call rates .But since last 2 weeks the calls cost much higher.
On demanding GPRS setting ,your customer care said nothing will be charged for the sending message for at 543212.But still Rs 5 has been deducted on 1/8/2011 at 6:58 PM.
Kindly do the needfull

AirTel — Airtel - False commitment for money

Service is not good, If we complaint about balance money is taking unnecessarily,And If we try to call customer Care they purposely cutting our phone call. Last one week my balance is taken daily for downloading pic and song,But i didn't download anythings. Airtel is more worst with customer support.

From past 1 months deduction of 2 rs per SMS is there from my airtel mobile number is[protected]. please tell me how to stop this service.

Namaste Amreesnsab,

This is to inform you that your concern listed on 17 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Amreesnsab,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — DISTURBANCE AND FALSE PROMISE

I AM USING AIRTEL MOBILE CONNECTION BEARING NO [protected] OF WB CIRCLE.DURING GETTING THE CONNECTION I HAVE SUBMITTED THE RELEVENT DOCUMRNTS AS PER THE TRAI REQUIREMENT.BUT THE SERVICE PROVIDER SENT MESSAGE A NUMBER OF TIMES TO SUBMIT THE REQUIREMENTS AGAIN WITHIN 11 SEPTEMBER OTHERWISE THE SERVICE WILL BE DISRUPTED AND ALSO PROMISED FREE TALKTIME OF RS 10.ACCORDINGLY I SUBMITTED THE DOCUMENTS ON 10TH September VIDE SL NO 23502442.BUT UNFORTUNATELY NO TALKTIME IS GIVEN TILL DATE.MOREOVER THE SERVICE PROVIDER SENDING THE SAME MESSAGE WITH SAME PROMISE OF FREE TALKTIME A NUMBER OF TIMES DAILY.I CALL THEIR CALL CENTRE AND COMPLAINED THE MATTER VIDE REF NO [protected].NO SOLUTION TILL DATE. DEBABRATA DATTA,DURGAPUR, MAIL [protected]@gmail.com

Airtel — Network issues & not allowing me to port out to Vodafone

I had complained to Airtel as there is no network available where I stay at Mumbai vide their Service Request No.is 38717608. They had said that they would resolve by5th Aug-2011 15:35:28. They did not do anything so I decided to portout to Vodafone which also Airtel did not allow saying that my connection is less then 90 days old. This is also incorrect as owing to no network, I was told to move to post paid from prepaid on my same number [protected] and now they say its a new connection wherein I have this since years. My Vodafone port in request is AM 935543.

Please help me port out to Vodafone by directing Airtel to relieve me.

AirTel — Porting Out Problems

I have been a customer of Airtel –Post Paid for the last 2 to 3 years. Recently, I have been facing severe connectivity problems in my office and residence. Therefore, I resolved to port to another service provider 2(Six) times and subsequently placed my Porting request to Airtel-Postpaid for my Airtel (Mobile No:[protected] and [protected] in the name of Mr. Sayed Suhel).

one executive visited to check the connectivity on 28th October and told me it will be solved in two days and from then he vanished. and then they have rejected my porting request, then again i complained on 5th November, 2011 complaint No. 40444821 they said they will solve the problem by 10th November, then again they called and told me your problem will be solved by 14th November, but it is still not solved.

Today that is on 15th again i made a complaint , the interaction id is[protected] mr. Mr. Shailesh now he is telling me your problem will be solved by 18th November, i dont know what to do, please help me in this matter.

I,being a Sr. Lecturer and counseller , am facing serious communication problems with my students.

I, therefore, earnestly request the Airtel Management to enable my Porting request in future and help me to get out of this existing imbroglio.

Thanking you.

Yours faithfully,
Sayed Suhel
[protected]

AirTel — False Promises by Airtel

Hi,

When I wanted to port out of Airtel to Aircel because of their standard one paise for two seconds offer, Airtel called

back offering something similar. It's been one and a half months and my tariff hasn't changed.
The scheme promised was
+ Half paise per second to airtel
+ Two paise per three seconds to non airtel
+ Hundred free messages per day at no initial cost
Retentions said this would be activated 5 days from when I cancelled my porting request, which was on september 30th.
The last person who called me took details down and promised it'l be done by Monday, the seventh of November.
Nothing has changed.
The Unique Porting ID is AX823719

Airtel — not allowing to PORT to vodafone

even after requesting for two times my request for porting to vodafone was rejected by airtel and the customer care is not ready to give any logical reason. i had already paid airtel more than i had used, still they are again and again rejecting my request to PORT.

Namaste Mr. Khoday,

This is to inform you that your concern listed on 17 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Hi Sandeep

I do not want you guys to work now...It doesnt make any sense to work now when I am leaving your network. I just need a clearence from you so that I can move to Vodafone.

You have replied to the complaint which I made here on the same day and if the customer send mails to your customer care id you need more than a week to reply for the same. It clearly shows that how you are treating your customers. You people will not reply unless and untill customer raises their voice and rip you in public forum. And it is already 2 days now and I have not got any call from you regarding my complaint.

Piece of suggestion : Go through AOL history once and it will give brief idea as how they got kicked out from the US market. If you dont improve your service now you will be second company like Nokia which is out of market now.

Thanks
YK

Namaste Mr. Khoday,

Further to our discussion dated 17 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Khoday,

We would like to inform you that your concern listed 17 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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boardband internet — net is not working

Sir/Madam,

I am having your braodband internet connection. Since, Sunday 24/08/2008, the internet is not working. My IP NO. is 276945

AirTel — Complaint due

Airtel charged 100 rs from my prepaid number [protected] and when i called back they said yes thats there problem and promised that my money will be returned by 12th november (my complain number is[protected] but after that i am not able to contact to there customer care number 121 as everytime i am tring to talk to their executive, they ask me to send a message as AIRTEL at 121, but there also it said URL does not exist...


What is this crap???
Are they going to do anything??

Airtel — bed service

aii deesa city airtel tower only two point -no covrej-me costmer care 5 time and other per day complain -but no t respont and clear over probleam

My Name is Varun I have register my telephone no. in DNDC Registry on 27/08/2007 with unique reference number F[protected] to avoid unwanted telemarketing Calls SMS But still unwanted Msg not stop.I have highlight this matter to 121. i have got only a Service Request reference number but not got any satisfactory responnse. you
can check my few reference no.
[protected].
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
If you can`t stop unwanted Msg
I will stop the pay my bills

Airtel Broadband — broadband and internet not working

Refer our AIRTEL phone no. 453431. Our broadband line and internet line not yet been repaired. Also please cancel Hello tunes charges. Our contact phone no. [protected], [protected].

Thanking you,
Victor Gunasingh.

Airtel — internet service is not available

dear sir
mai internet chalata hu . or mujhe airtel ki service achi nahi mil rahi hai . Or maine jab custmar care se bat ki to koi response nahi mila . mob- [protected]- contact no- [protected]

Airtel/Internet Broadband — internet not working

Dear Sir

I am a unlimted internet package for which i pay approx 899pm. I had logged a complaint on 9th of may 2010 that Iam losing my connection frequently. I had also gven a written complaint on 14th of may 2010 at the office in Santhome. The issue has not been resolved. This has caused me considerable frustration, monetary loss and embarassement. Why should they charge me for unlimited service when they cannot provide the same. Moreoever they do not pick up the phone and inspite of a few visits they have not sorted out the problem. They claim that everthing is alright. I have made atleast 50 calls and various complaint numbers but to no avail. They are taking the cutomers for granted and are only keen on getting new business ( new connections). Kindly suggest as to how to stop thier arrogant approach.

Airtel Broadband — Net Not Working

Dear Sir,
I have made near about 5 complains to Air tel Broad Band for my broad band non functioning. But no one has given any head to it still it is not sevrvicible.

Thanking You.

R.K.Dey

Airtel broadband internet — non working

i am vimal kumar arora my phone no.[protected] i tried phone no. .[protected] sevral times but i cant get good respose from other sides my network work not good conditions home adress 4/28 vibhav nagar agra

AirTel — not working internet

airtel internet and landline is not working since 4 days.
the landline no. is[protected].
please see to it immediately.

Airtel — internet no fast airtel bed service

airtel ka gprs sab company se kharab hai aur costemar care me bat karne se bhi
yo hamari complein nahi lete hai yo kahte hai ki appka problem 30minat me solve kiya jaye ga par aisa nahi karte aur custmer se kahte hai 5-6kbps ka downloading speed chalega per aisa hota nahi 600-800byts ka speed chalta hai yeh company
chite hai jo custmer se adhik paisa lekar sarvice ghatiya de rahi hai

Hi,

I am Shobha working for an IT company .
My work involves co-ordinatng with onsite team from US .
I have been using Airtel for last 1 year, and recently they deactivated /Terminated my connection, Since the Payment of bill was not made for two months .

The reality is :
When I made a payment their Systems were down, and they couldn't record my payment .

Secondly I made an online payment with an additional amount of Rs 1000, inspite of which they terminated the connection .

--------
The Pain adds on with following up with their customer service represntative to reactivate the connection .
No Manager / Customer Relationship officers calls back to give an explanation .

After following for more than 10 days, I receive a call stating they need my photo Id and address proof again .
And this time for Address Proof, they need a government document . Eg : Electricity in my name / BSNL Landline .
How on earth they expect the Ecelctircity bills to be in the name of the Tenant ( I have no clue ) .
And As we all know, Very few people use BSNL connection .. Why don't they accept Vodaphone Bills that show my address ?


I Am taking them to attorney if they do not Refund the extra payment they have received on my connection .

It has been a traumatic experience with them not responding to my calls, and also having to stay back late nights at work since they deactivated my connection .

Worst service .. I shall not recommend this service for anyone .

Regards
Shobha

Sir,
my connection of internet [protected] and i want to disconnect it, as it is of no use to me now . i had forwarded my request a no. of times to customer care but in vain, kindly disconnect my connection as soon as possible .

yours Sincerely
shadab ahmad
[protected]
bb agrawal, plot no. 7, community avenu smriti nagar, street no. 9, bhilai

Airtel Broadband — Payment Due

Dear sir/Madam,

I had a airtel broadband connection (2 mbps data plan)for about 6 months or so. I was facing some problems with airtel services, so I wanted to get the connection disconnected (this was in april). So I called the customer care and asked for the process and they said that all I need to do is send an email to [protected]@airtel.In requesting for disconnection.
I made a telephonic request on the 7th of april and sent an email to them on the 13th of april and got a confirmation mail from them saying that my connection will be disconnected in next 7 working days and that there will not be further rental charges in the account.Subsequently, the services will be terminated within 7 working days.
My bill of rs 1360/- Was due and so I called the airtel customer care service and asked them that when will I get a full and final payment bill and they said that by the 23rd of april someone from there billing department would call me.
But no one DID.
It took them approximately 3 months (from april till july)to disconnect my connection.Now they want me to pay an amount of 4000 odd rs.
I got a call from vs associates (I don't know how they are linked into this)asking me to make the payment. I talked to one of them and told her that I was just suppose to make the payment for 1360 + the 7 extra days. She agreed with me and said it will be okay if I pay rs 1432/- (This was around the 20th of july)
I agreed to it and today(27th of july) vs associated called me and wanted to know if I can pay them today. And I said sure. So I reconfirmed the billing amount and they said that I have to pay 4000/- Something.
I asked them why and they said you have to pay for all the months, so I told him as well that I had disconnected in april. But he said I'LL have to pay them 4000/- Odd rs.
I have the email saved that I sent on 13th of april & what 121 responded to me on the same day.
I have the email from vs associates saying I have to pay 1432/- As well.

I hope you guys can help me out.

Regards,

Ritinder Pal Singh

AirTel — BROADBAND IS NOT WORKING

Sir,

I am using Airtel broadband from last year, I am facing lots of problem with this. Every month I used to complaint regarding this issue atleast 2 times. More over cost also high. Broad band is not working since June, but we are paying the fee each and every month. I've given complaints to Customer Care 'n' number of times. This month I am sure that I am not going to pay the fee, as I didn't use it.

And Customer care asking 1000 Rs to change the modem, already I paid advance each month I am paying minimum Rs.1000 then why should I've to pay again 1000.

And this connection is on my Sister name, she went to Chrompet Airtel Showroom to disconnect the connection. But they didn't accept and they asked her to go to Saidapet , even they also didn't accept and asked her to go to Guindy , but still they are not accepting the disconnection letter.
Airtel is coming to my doorstep for connection and to collect the fee. But why they are not accepting disconnection letter.

Please do the need ful as I don't want to face any difficulties hereafter. And please ask Airtel to disconnect my connection.

Thanks & Regards,
Subathra. G
Mob: [protected]

Well i would like to bring to your notice my situation was not fully solved. It has been now 4 months and i still have not received my Security Deposit for the Modem, which i should have got when i returned the modem. I was told i would receive a cheque from Airtel within 15 days of depositing back the Modem, but no such thing happened, I have the receipt from Airtel regarding this. I emailed 121 regarding this and they apparently don't have any clue about this Security Deposit. Is it one of the Airtel's Scam.
What am i suppose to do.

Namaste Ritesh,

This is to inform you that your concern listed on 17 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ritesh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Kashyap,

This is to inform you that your concern listed on 17 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Kashyap,

Further to our discussion dated 17 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kashyap,

We would like to inform you that your concern listed 17 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel Landlin — No response from airtel

I am having airtel phone connection approx from last 8 years. Few days ago I have shifted my residence and applied to transfer my phone connection to the new address on 29 January 2008 complaint no. 11658071 Executive name Mr. Pramod. But even after 5 days no response is received from the airtel.

Now i want that my number should be disconnected with immediate effect so that I can live a hazzel free life. I tried to contact their customer care no. 4012100 and 4016100 many times but they used to keep me on hold for 20-30 min. and if any executive attends the phone then he refuses to help me in this matter.

I request airtel to pls forgive us and pls disconnect the phone with immediate effect.

thanks and regards

AIRTEL (LANDLINE) — No outgoing and no action

I booked a new broadband and landline connection for my new home in Noida on January 28, 2008. Very promtly the payment was collected, and with my earnest request for urgent installation and reminders the broadband and phone line were installed on Febrary[protected]. The landline did not have a dial out facilty at that time and I was told that it would "come alive" in 24 hours. Till today it is not possible to dial out on the phone. In this past 40 days I have registered 20 complaints at the Airtel call centre[protected] as that is the only way to register a complaint.. I have a collection of complaint numbers and each time I am asured that "in the next 48 hours", or "by 11.45 a.m. tomorrow", or "5.30 p.m. the day after" and so on... the complaint will be resolved. Nothing has happened. This is an absurd situation... the focus was to sell a broadband connection and they did that, now its the customer's headache that the phone line does not work!

Airtel — Billing even without connection.

I took an airtel internet connection Previous year.
But asked to disconnect it because of their poor service, but even after paying complete bill, Airtel office in Gwalior is generating bill on my name every month.
Almost every day a retrival agent from there company comes to my house and askes for payment, I'm not using the connection for about a year and have reciept (71722) dated 18/11/2007 from there agent whome I gave my last payment with Modem and my Telephone numbered:[protected].

Namaste Ravi,

This is to inform you that your concern listed on 17 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Ravi,

Further to our discussion dated 17 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Ravi,

We would like to inform you that your concern listed 17 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel Postpaid — Not activating

I made my payment of rupees 550/- for Rs:715.There is only 165 is remaining.My service is blocked.Please make it active soon.

AirTel — not activation of postpaid sim

I took airtel postpaid plan 12 days before today is 10.02.2009 i submitted all necessary documents.Airtel also deactivated my existing prepaid sim.& still they not activated my postpaid sim.this is very bad service..I am in very much loss due to airtel service.

AirTel — postpaid sim not activated

I have taken two Airtel Postpaid connections on 17th April 2009. Still it was not activated. By the time of taking SIM cards, executive of airtel said that it activates with in 24 hours. But it is not activated still now. I am very much dissappointed with this service. Even if i make any calls to executive he is not respoinding properly. I paid 1000/- deposit.

sir,
with due request that I have airtel postpaid connection no.91-[protected] My sim is now showing rejected so i face many problems plz solution my problem immediately with thanks

Airtel Post Paid — not activated

dear sir

I had issued a chaque of amount of Rs 500 on 14 /11/09 in favour of airtel . Still today my sim card is not actevated i have given all the document to your man, who visited to my shope at mira road
the man who had visited to my shope Mr Mahasha he had given his mobil no [protected]. we tied many a times on this number but we get to faild reply because this number is switch off .
so i am requesting you please kindly actevated my sim card my new sim card no is [protected]

If it is not possible for you please returned my money 500 back

Airtel — not yet activated

i am attending varification call from 14.12.12 more than 30 times but my airtel num [protected] is not yet activated.......

Namaste (ariesprabhu),

This is to inform you that your concern listed on 16 June 2013 has been noted. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (ariesprabhu),

This is to inform you that your concern listed 16 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (ariesprabhu),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Ashin,

This is to inform you that your concern listed on 16 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ashin,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Wrong & unfair deduction of balance

Hi. My name is krunal sagar & my prepaid no. Is [protected]. I hav a complant regarding the deduction of my balance which was deducted on approx 27/02/09, it was reduced by approx Rs. 95/- and around 14 days back it was reduced by another Rs.80/- approx 4 this i had complained on helpline & was being told that the amount wud be credited back but nothing has been done nor i hav been given any info for the reduction in balance so request u 2 pls look into the matter & recredit the deducted balance as it has wrongly deducted & also when we call on helpline systems r always down & officers also disconnects call after sometime. Waiting 4 a favourable response

AirTel — Unfair deduction from balance

Dear Sir/Madam,

This is with reference to the complain numbers [protected] and
[protected] at the customer care center.

Every week 20 rupees are deducted from my balance and I get a sms
saying that 20 rupees have been deducted for subscription to airtel
text based services. This has been going on for few weeks now and I
used to ignore it earlier thinking it as a system error spam. However
today I took serious notice of it and did an internet search about it
and found that this has been the case with many other people using
airtel prepaid service.

Thereafter I talked to the customer care executive and she said that
this was happening because I had activated Airtel Live from my mobile.
I even asked her the whole procedure and made it clear that I HAD
NEVER ACTIVATED AIRTEL LIVE from my mobile/sim. She assured me that it
would be deactivated from now but said she coudn't refund the amount
deducted from balance and INSISTED IT WAS MY FAULT.

I would like to bring to your attention the fact that I never
activated the service and that it was never even activated by anyone
from my sim as it is always with me. The problem is most likely on the
side of system AIRTEL. So many people having the same complain points
out to this fact. Further, the plain denial by the customer care
executive of the service not activated by me amounts to denial of any
responsibility to address customer grievance.

Therefore it is my sincere request to you to kindly deactivate all
such services, refund the money deducted from my balance and please
make sure that such things don't happen in future where in all blame
is put on the customer for no fault of his.

Sincerely yours,
Swastik

Hi,

I have Airtel number [protected]. Connection belongs to Jharkhand and I am roaming in West Bengal. I downloaded some application in my phone (Nokia E63). On that application page at the top and bottom some advertisement use to come. By mistake I clicked the ad (which was sudden) and without any further confirmation within a second I got information that 99 Rs. got deducted for downloading from Hungama. Few days before same thing happened with my Son in Law and customer care told they cant help for this. I want my amount back as i am not going to use this service anymore.

AirTel — Unfair Deductions

Hi
My 50 rupees deducted my airtel on [protected] on 30th.


Please help me with it and do provide nodal officer detail for NCR

very critical.

AirTel — Unfair deduction

sir ,
myself ritesh dubey i have been obsessed with the unfair deduction by 'airtel' company so i started dnd after than also there has been unfair deduction and they have poor customer services , they didnot give any proper respond instead of that they have a habit of keeping our call on hold and than debarred it. sir my number is [protected].Really sick with this money suckers. sir please do take some necessary action .

Namaste Sam,

This is to inform you that your concern listed on 16 June 2013 has been noted and our team is working on a resolution. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Sam,

This is to inform you that your concern listed 16 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sam,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Sunil,

This is to inform you that your concern listed on 16 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Sunil,

We would like to inform you that your concern listed 16 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — activation and irresponsibility

Dear Sir,
7 days back i have took a new connection in airtel gallery pune...response regarding activation was that it would be activated in 1 hour..like these she passed 7 days and still activation is pending! Is this the way to handle customers or is this the way airtel employees treat the customers saying in 1 or 2 hours sim would activate..If it is with airtel who would encourage in improving the business of airtel...its too bad and too embrassing for airtel for having like these employees with them

Airtel/Postpaid Mobile service — Irresponsible customer care

This may be one among similar complaints.. But the intent is to request someone to guide me to move more legally to get my rights with all penalty..

[protected] Bangalore is my no..

I have lodged several complaints for poor network coverage at my residence
I requested for a better tariff plan as Airtel sucks my blood in the name of corporate plan(Rs 2000 PM ave.)
Many time i found that my address is not updated properly, everytime i had to tell them..
Lastly when i called up 121 for a clarification for newyear surprise gift SMS i was really driven by the customer care executive ..

Please please someone help me to show my agony in the right way, I am fed up of making calls from standing on the road like a mad fellow.. I strongly wish to make Airtel realize it..

121 helpline from airtel seem to be a gateway to a gang of gangsters who always test one's BP..

Mr Ashish sharma

I received a call from your team around two weeks back based on this complaint and i was told that i will be contacted the next day with details.. Tomorrow never comes in your history is it? Would you like to take the responsibility of addressing the problems.. Kindly reply yes if you are the right person else elevate this to another higher level customer neglector at your company.. You add frustration to frustration.. But i will never giveup until I get justice.

Hariram

AirTel — SIM replaced

Hi,
I'm Samaresh Jana. I wonder how my Mob connection No [protected] having SIM No[protected] has become invalid since this noon 19/08/2010. I dialed from [protected] at about 2.10pm to 12144 (DHL) for query but they could not meet my query at all. What they informed are -
i) Someone replaced my SIM ([protected])
ii) I've to contact my nearest Airtel Shop for help.
Now let me know
i) How does a consumer rely such a system where the question is security?
ii) Who is Mr.X and how does he dare to do so?
Pls mail to : [protected]@gmail.com

Namaste Mr. Kishore,

This is to inform you that your concern listed on 16 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Kishore,

This is to inform you that your concern listed 16 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kishore,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Kaushik,

This is to inform you that your concern listed on 15 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
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bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Kaushik,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Inappropriate Service and Poor Customer Care

I brought an Airtel Postpaid connection from Airtel Relationship Centre in Chakala, Andheri (East). For the first two weeks i was having problems about srevices.
After many customer complaints and visiting Airtel Relationship Centres, my complain was resolved.
After a month i got my first Airtel bill and i paid the same on the very same day by cheque. i got a sms a few days later that my bill has been delivered. Althought i didnt understand what that sms meant. i cheaked with my bank and found that my cheque has been debited from my account.
Now, its nearly a month from my first bill and today when i tried to call my friend, i hear a voice message saying that outgoing facility is not available on my number. On calling customer care, i have to go through a series of recorded messages and finally when i get to talk the customer service representative my call gets finally hanged up.
i dont know why customer service is so pathetic in Airtel. I have been a customer of Airtel for past two years, always to have been in trouble with the service. Now i cant call the customer care with my cell and if i am trying with my landline, same thing happens, when the calls transferes to the customer care executive, my call drops.

i really dont know what to do and i am really getting frustated. i am thinking of changing my network to some other service which gives better service and has atlest some concern for its customers.

This is with regard to Airtel Services. On April 14, 2010, i called my friend and disconnected after 6 minutes.As usual i received the instant balance status, but it was Rs.129.64 from the actual balance of Rs.163.64.I tried to contact the customer care for enquring it. That day i was not able to contact them. The next day on April, 15 2010 i called the customer care and enquired about it. They said Friends chat has been activated on my mobile. I informed them that i haven't activated any services and filed a complaint. They took a complaint and promised me to help in this issue.Today April 16, 2010 i received a call from Airtel services Department saying that i had activated the service through wap on April 14, 2010 12.30 pm. I said i haven't and they didnt agree. Then i asked how long it has validity. Now they said i have de-activated also by requesting the customer care the previous day.It was absolutely a non-sense. Finally i lost Rs.30 due to Airtel's poor customer care and services.I have again asked for the refund, but i dont to what extent it is going to help me. Due to few people's carelessness the entire Airtel is being blamed. I request for the proper Customer care to be given by airtel, as i using in this network for last few years. I am happy to be a customer of airtel except on few irritating service activation and deactivation.

Namaste Chandra,

This is to inform you that your concern listed on 15 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Chandra,

We would like to inform you that your concern listed 15 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Sasi,

This is to inform you that your concern listed on 15 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
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bharti airtel ltd
[protected]@in.airtel.com

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Namaste Sasi,

Further to our discussion dated 15 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Sasi,

We would like to inform you that your concern listed 15 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Sir, I am getting very poor signal ranging 45 to 53 all times, and the picture quality is so wavy and noisy. Airtel customer care is indifferent to my complaints. So far the same service engineer attended my home 3 times who is completely dull headed and do not understand the actual problem and try to absolve from his responsibilities. I am getting headache watching Airtel TV now. I want maximum escalation possible for this problem.

AirTel — calling tariff

i'm using airtel sim no [protected] i'[m in airtel home plan ... in which tariffee come aittel to airtel 29paise airtel to other 50paise.... i don;t know why airtel company is me... and charging 50paise even for airtel to airtel nos.... its really annoying please send me solution to my mail [protected]@gmail.com or [protected].... wat blady airtel company managers and workers... sooon.....

really airtel is bad network service provider i can prove it everybody... nikhil kumar

Namaste Mr. Dolakrishna,

This is to inform you that your concern listed on 15 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Dolakrishna,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel DTH — Harresment from Airtel Customer Care

Hi,

Sorry to say Airtel DTH karnataka is giving worst service I ever get by any service provider in any area. I recently shifted from Hyderabad to Bangalore, have annual subscription for Airtel DTH (My biggest mistake), initially struggled for getting installed at my new place but that doesn't happen till date.
On the top of that they added salt on my wounds by changing it now my balance is showing negative. Since one month I am struggling to change it back to original till date I have no luck.
Customer Service of Airtel is pathetic, customer care executive doesn't have any vaild information and every customer care executive have different version of solution.
I need email-id or telephone number of top notch management of Airtel DTH to contact them and inform them how their executive giving mental touture and harressment to the customer.
Please help me in filling case against Airtel DTH in consumer court.

If any airtel representative reading this, please do something otheriwse I will drag this to news and consumer court.

Thanks
Saurabh
[protected]

Hello,

I want to bring to your kind notice that on 12th Aug 2010 I recharged my account for Rs. 5490/- to upgrade my normal STB to HD DVR STB and I had been allotted Service Request Ref No 3547712 for the same. Now till date my STB has not been upgraded.

I received fake calls from your executives at regular intervals that they will change the same in a day or two but it never happened. I also called your helpline number numerous times but all in vein. It’s my humble request to please check my account for no of calls I made to your helpline. Your executives always simply put me on hold and than disconnect the call. Otherwise also, they never took my complaint seriously and always promise me to change my STB in 24 hours but as usual it never happened. If you don’t believe me, please check all call recording for reference.

I also got one sms from your side mentioning above request no and for further assistance I can contact at [protected]. Now, this number always remains either busy or on call waiting. Once I got lucky and one person pick up this phone and after listening to my problem, as usual I got the same answer that my STB will definitely be changed with in 24 hours and once again as usual it never happened. I’ve even used your Online Query / Request / Complaint Registration Form for complaint but nothing happened as usual. This time I am using e-mail and hope this time, someone responsible in Airtel would understand how a common man being harassed by their executives.

I am so sick of Airtel. I bought its STB after using its mobile service for very long but never thought this kind of poor customer service. Please once again it’s my humble request to kindly check all call centre recording for reference and to look in to the matter personally to resolve my issue.

Regards

Tarun Goel
Cust ID – [protected]

Airtel — Harrasement on name of providing service

I have also face the same issue , Took the Airtel connection after 3 month we shifted to another placed , as they had promised they should have shifted my broadband connection in 3 days but for 15 days they keep saying they are facing some technical issue and they will do it same at last shamelessly they come up the truth that they can't shift so i should apply for new connect , how shameless they are .i dun know even if they see there face after waking up in morning , but i did mistake again and applied for airtel broadband connection , this time they took my money and didn't even gave the connection the time they promised , and its been already 9 days and today they said it will take another 3-4 days , i will fool to trust them again , as i have already fooled myself by deciding to take Airtel connection now i have asked for refund of my amount they saying it will take 20 days but seeing the comments i don't think they going to pay me back ,

I guess Airtel has started new business to keep themselves alive in business i.e by cheating the people taking away money which are earned by 10 times hardship then what they are doing for earning , I suggest they should start begging on road instead od cheating people atleast they won't have to bear the curse of the people which they recieving now ,

If anyone from Airtel tracking these message then take action against service provider in RT nagar , bangalore near Plice station .If you have anything to say then revert me back on my Email:- [protected]@gmail.com
I am so irritated that today i am going to crush my airtel simcard and DTH connection also , i don't want to see anything associated with Airtel

Message to Airtel : - Money is not everything , Live with some dignity .

Today i also i checked with the sales person here in RT nagar but i see his attitude quite as he is not picking up my call or even if pick up, cut the call saying he will call me after 5 min and that 5 min has not over yet, this has been repeated 3 times .

AIRTEL DIGITAL TV — HARASSMENT

i usually dont prefer calling customer care but I need to mention the most most pathetic service provider award goes to AIRTEL DIGITAL TV. I have been following with them for rellocation of Dish from May 22nd 2011 and today its 1st of july 2011 and no engineer has come till date. As if the engineer is coming walking from andaman nikobar. they have taken more than 4, 500 rupee from me and still not given me desired package. There is this employee so called supervisor called Navin. i really dont know what people have seen in him while recruiting him. He is good for nothing, and just keep on assuring customer. i sincereing SUGGEST DONT GO FOR AIRTEL DTH.

Airtel DTH — Harassment by Airtel

Dear Mr. Ajai,

I did not had an option but to write to you regarding pathetic and disturbing post installation customer service. We have a HD recorder DTH connection that we have taken recently on June 17th. After multiple calls to callcentre, one of the technicians dropped in to look at the problem of poor signal level. He observed that a damaged dish was installed and he promised to send someone for replacement the next day. Thus we have again embarked on a journey of calling up and writing to customer care everyday.

It has been more than 15 days and there is absolutely no resolution in sight.

Subsequently I have searched the internet to find out contact details of the person this can be escalated. I was shocked to read similar problems being faced by your customers and the extremely poor post installation service by Airtel DTH. Shock is more from the fact that a leading company like Airtel does not have processes in place to help harassed customers.

May I request your goodself to direct your team to resolve the problems being faced by us.

Thank you for your help and understanding.

Best regards,

Niti Gupta
+91 [protected]
Customer ID [protected]

Airtel — Harashment with the service

I AM VERY VERY DISAPPOINTED AND UNHAPPY WITH THE AIRTEL AS THE SYSTEM ITSELF IS SUCH THAT NOBODY SEEMS TO BE BOTHERED ABOUT THE CUSTOMER GRIEVANCE AND U PEOPLE HAVE TAKEN ME FOR A RIDE AND MADE BE A SCAPEGOAT HAVING BEEN WITH AIRTEL AND MAKING THE PAYMENTS ON TIME, i was started complaining about the network from the first month when i started using Airtel. I was not getting the network neither in my room nor at my office. Then whats the use o[censored]sing such service.

ALL IN VAIN AS MY GOING TO THE AIRTEL HEAD OFFICE IS OF NO USE TILL DATE, neither i got a call about the issue nor got a mail though the communication persons. I have also try to reach to one of your communication person Ms. Purnima Sethi (purnima.[protected]@airtel.in) by mail i didn't received any feedback from the her side too.

I have also asked for my call details and any any team member from the local distributors for the due bill settlement but still i didn't receive any reply on my issues but yes definitely i will receive a rude call or a notice from the your side .

I have sent the above mentioned matter with my last mail, but still i dint received any answer from any of them.

I have already posted and confirmed my contacts details with your co-coordinators. Still if you want then m sharing the details with you. Contact no. [protected], E-mail Id [protected]@gmail.com, My add is going to changes in few days ill let you know about it once it is done.

Hi,

Thanks for looking into it.
By considering my complaints regarding the service i got 2-3 calls from your team members. I have shared my issues with them and i have asked for for my bill details as well as one coordinator for the settlement. Still i didn't received any response in this case. Please check with your team. One more thing i would like to add here is i got too more warning mails before my issue get solved regarding the dues.

Namaste Pulkit,

This is to inform you that your concern listed on 14 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Dak,

We would like to inform you that your concern listed 14 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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AirTel — Phone Connection

Complaint againt : Mr. Anish Ahmad-[protected] & Airtel

There is no response from Airtel agent side though many reminders & correspondence.

I would like appraise you again the following:

Earlier the Airtel No. [protected] provided by you has been deactivated without activation. Rs. 500 has been paid against issuance of this no..
Later, in lieu of above no., new no. has been provided ie [protected]. This has been committed by you that no one time payment ie Rs. 500 has to be paid against this no.. However, I have received the bill of Rs. 554/-. This has also been deactivated because of this no. was recently deactivated other customer no, & wrongly provided to me which has been confirmed by Airtel on mail. Bank statement, wrong calls were being received on this no. continuously.
After that, this has been requested several times to Airtel Agent to assist to get the new no. but there is no response from your end.
If I pay Rs. 554/- for this no. also, I would pay Rs. 1054/- without getting any number till date.

I would request you to get registred my compalint for the solution & to get me the new number with out paying any amount further.

Dear Mr. Rakesh Ranga,

Please give the time line by when this would be resolved.

Regards,
Mohammed Aamir

Namaste Bhagira,

This is to inform you that your concern listed on 14 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Bhagira,

Further to our discussion dated 14 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Bhagira,

We would like to inform you that your concern listed 14 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — Non activation of GPRS within 48 hrs.

I have recharged my sim with Rs. 498 voucher for activating GPRS for a month on 24th november 2009, but my GPRS service is yet not activated although 48 hr duration is over. Few months back same problem occured and a total of 3 days of my 30 days GPRS service was wasted.

Airtel — Activated 3G Service unauthorized

Hello,

My name is sudhakar and I have been an Airtel customer from last few years. In my two last month bill I see a huge bill of Rs. 3500+ /- for one of the value added service. I was never informed by the customer care that I was entitled for any such services.

When I got a call from the customer care center if I wanted to opt for this service, I very clearly told them I do no want to use this value added 3G service. In-spite of that they have activated this service without my permission and now they have billed me three thousand rupees . This is not acceptable, hence I will not pay them the amount till they sort out this issue and produce the bill as per my usage.
I have sent so many mail to provide me the proper bill,never got response on that,every time customer representative will call and ask us to pay the due bill.
Very poor service beware of airtel in any service .

Namaste Ravi,

This is to inform you that your concern listed on 14 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Ravi,

Further to our discussion dated 14 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ravi,

We would like to inform you that your concern listed 14 June 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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