| Address: Rangareddy, Andhra Pradesh |
This is for my Corporate Postpaid Mobile Connection Numbers [protected] and [protected] in Hyderabad (Andhra Pradesh).
I am not getting signal coverage at my indoor address since last 2 years.
I made 100′s of complaints via emails, phone, ARC, etc. but all in vain. All SRs are closed forcefully saying duplicate SR, customer not contactable, partial coverage. All reasons are fake, as Airtel never contacted me for this issue, even after raising so many SRs.
At time of giving connection Airtel promises robust network and coverage, which is actually never available practically.
If you give partial coverage then why not you charge me for that partial rent on my postpaid nos.
I get call drops immediately and get charged for them too.
I am mentally harassed and frustrated using your connection due to no signals.
I have to wait for 1 hour to get signal in my mobile at a small place in my home where 1 point of signal comes, and that too gets dropped off after few seconds/minutes.
I was told that Airtel is installing a tower in my area. On asking for new tower details, they never provide, because actually it never exists.
Kindly resolve my issue in another 1 week or provide me signal booster, which I requested 100 times but never got it.
If this issue is not resolved immediately then I shall send this message on all your marketing agents like FB, twitter, linkedin, etc and yahoo group where 10,000 employees of my company are members. Anyhow 30% of my employees have already left your connection due to poor signals.
Even your Nodal officers and Appellate authorities are not serious to reply my emails/calls to them. Take this issue very seriously.
Aug 13, 2020
Complaint marked as Resolved 
Airtel Mobile — no coverage
I am using Airtel mobile -3 connections including a Blackberry.I shifted my residence from Mylapore -Chennai to Perungudi in Chennai.The place i have shifted is bang in the midst of IT corridor and is is close to Tidal Park.
In the last four months i have made atlest 30 comlains to Airtel about poor coverage and the consequent losses i have suffered in my profession.
Each time some body will take the complaint and confirm that the fault will be addressed quickly.
But nothing has happened so far.
So i have deactivated my Blackberry and is in the process of shifting lockstock barrel to another service provider.
I am a very senior corporate citizen and i am holding board positions in many reputed cos .
I was a director in The Times Of India group for many years and now wonder whether its too premature to reward persons like Sunil Mittal as the Best businessman of the year even as the co run by him has not demonstrated sustainable Excellence.
But this is only expected in a country like in India where even trivial achievements are glorified.
By the way is there a quick mechanism to sue Aitet and the Board of Directors for the suffering they have perptrated on customers like me
Regards,
tvk
[protected]/[protected]