Airtel Complaints & Reviews

Airtel — no refund of extra money taken

i am highly disappointed with airtel Relation Ship center bahulplaza jammu this time as i have been a customer of airtel from last 5 years.
I went to Relation Ship center Bahu plaza for closing of my no [protected] as i am shifting to deli for official reasons.but they somehow convinced me to get my no reallocated to Delhi with first 5 digits of my changed & also changed my no to [protected] from [protected] .they handed me a slip with their stamp on it for relocation in Delhi after giving my address proof .they told me to go to any RC in delhi & provide the slip given to me to them & i will get my no reallocated without issues & they also asked me to pay RS 300/- in my account which i payed them.but now in delhi the are saying that jammu RC has mis guided me & my no can't be reallocated
& as i asked them my account balance it is Rs. -287/- & they also told me that i can't get this money back now .as i am on roaming i have to discontinue my no & i contacted 121 for this & they deactivated my sim .Now please help me out .
please do something so that i don't lose my money & also take some action against the concerened Relation Ship center officers for misguiding
me & taking extra money from me as i have faced lot of embarassment at southex Relation Ship center delhi.the officers there are very rude.

AirTel — received no refund

I have applied for a broadband connection on 7 aug 2010 at home and the site engg. took 2400 Rs. for the connection but after 10 days they say that they are not able to give the connection at my home and till today i didn't received my amount.

Airtel Recharge — Online Payment

I made online recharge payment to Airtel for mobile number [protected].
Amount of INR 295 debited to my ICICI Bank account.
Payment confirmation number is[protected].
Trasacted on 04/10/2011.
My mobile however is not recharged

AirTel — Refund of online payment for recharge

Hi,
I was trying to make online payments for recharge of my prepaid phone but my February 9th transaction did not go through for Rs 333 and i was supposed to get refund same to my bank account but it has not happned yet.

I did one more similar transaction on 29th february which failed but i did got the refund of the same in March. I am still waiting for my Febarury 9th refund.


09 Feb 2012 MHDF[protected]-AIRTEL BHARTI[protected] 09 Feb 2012 333.00

Namaste Mr. Joseph,

This is to inform you that your concern listed on 27 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Joseph,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste (esoofaneez ),

This is to inform you that your concern listed on 27 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (esoofaneez ),

We would like to inform you that your concern listed 27 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Visal,

This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Visal,

We would like to inform you that your concern listed 26 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (piitr2005),

This is to inform you that your concern listed on 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (piitr2005),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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This is to inform i am using airtel broad band connection for the past 6 moths. My last two month payment was not paid by me, since i am not using a single kb o[censored]sage because of my system having the problem is it in dead condition.

The above information was already shared with airtel while during the tele call, But they are not focus on it only reminding about the payment and forcing to continue the net connection. How can i pay with out using broad and continue the services further without using 0 KB. finally my disconnection request was taken on record as on 21 may 2018.

I have told Airtel tell me the nominal charges i will pay it for those payment was not paid by me, but they refuse me and telling if i continue the services i will get waive of for the 50 percent other wise i have to pay full amount for the two months.

I am really unhappy about the Airtel services will focusing only on the money not for the customer.

My landline no: [protected]

My net no: [protected]

Request ID : 96286790

Customer ID: [protected]

Thanks

Kumarappan

[protected]

AirTel — request for a tower

there is no airtel network in our village.. Sometimes the network comes but very less... So there is a need to place a towwr in our village..

Namaste Mr. Meesala,

This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Meesala,

This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I also got same msg and found Rs 99 deducted from my account. No one is picking at the customer care. Can there be some way out?

Dear Sir/Madam,

I am a prepaid customer of Airtel.
My mobile no is [protected]
Yesturday Rs.99/- has been deducted from my balance for the subscription to VAS PACK99 without my permission and that they have activated VAS PACK 99 at their own , where as i have not asked to do the same. What the hell is it.

Early reply appreciated

Regards
Gaurav Singh

Airtel — balance deducted without my permission

Dear Sir,

I am a prepaid customer of Airtel.
My mobile no is [protected].
Today Rs.99/- has been deducted from my balance for the subscription to VAS PACK99 without my permission.
I am trying to lodge my complaint from last two hours but all in vain.

Sanjay Khanna

my mobile no. is [protected].day before yesterday rs.15/=has been deducted from my balance for vas packwithout my permissionand they have activated vas pack at their own, where i have not asked to do same. on 10/03/2008 they have deduct 25/= .i don't know why?they deduct some amt. every month from my balance every month.what the hrll is it?

I have been trying calling 121 to deactivate the cricket pack which has been started on my mobile no. [protected], but have got irritated with airtel service. Rs. 5/- per day is being deducted from my account and I receive cricket sms which i am not interested at all.

Please deactivate the cricket pack immediately.

AirTel — Deduction of Balance without use of service

Sir
I am using Airtel Prepaid sim in Punjab, India.
When i used Airtel's NOP Service to activate Internet on my mobile, 2 days after using this service suddenly my balance of Rs.200 deducted on its own. Instead of helping me customer care official blocked my calls to Customer care. If my problem will not be solved, i'll have to go to cConsumer Court.

Dear Sir/Madam,

I am a prepaid customer of Airtel in Andhra Pradesh.
My mobile no is.[protected]
Yesturday i.e., 06.03.2009 @ 20.00 Hrs Rs.30/- has been deducted from my balance for the subscription to VAS PACK30 without my permission and that they have activated VAS PACK30 at their own, where as i have not asked to do the same. I want to know why Airtel people doing this type of deductions without user request. Kindly do the needful.

With Regards,
A.RAJASEKHAR
KURNOOL

Mobile No [protected]

Rs 3 debited for last Three days without any request for VAS

pl discontinue immediately and give credit for earlier debits

Hi,
I am using no [protected] from Airtel as a pre paid customer.After several call to customer care the ballance which is been debited from my account ballance not yet credited.

Every time i re charge the ballance get automatically deducted from my Ac.Kindly suggest.

AirTel — Airtel deducting my amount without my permission

Sir,
With due respect i beg to say that, about 10 days ago airtel subscribed me to gandhi sms quotation pack without my permission. It sends me a sms quote daily to my cell no.[protected] and reduces rs 1 daily from my account. I made contact several times to airtel customer care, they told me everytime that your subscription will be unsubscribed. Even they told me to sms some keywords to some numbers, i did what they said everything everytime but in vain. Now i am very upset after doing all these absurd things and i want to get rid of this junk. Please help me. I cant remove my sim because i am using it for about 8 years and my colleagues and friends and family members all contacts me through this number. I will be highly thankful to you if you helped me regarding this complaint.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Airtel Services — Airtel -amount deducted from balance

Sir my name is Pallavi Pande Cell No. [protected]. I faced the problem, 30 Rs deducted in my balance of 23 dec 09. When the same is communicated to customer care executed, he refused to refun the amount. as subscription activated on your number and i can't any help, he replied me this is not my fault,this is your problem.
This is not first time that Airtell is activating such unwanted schemes on customer and charging the moneny. We are using the mobile to commnunication and not for the entertainment . The Audio which activated, on my mobile is not known to me. If I activated this scehem, I might have used it atleast once. Airtel can prove if I have used this servise, I am ready to pay the charge which they debited..
When I told to transfer to senior person from airtel, they told to talk with Nodal offier of Government of India and refused to solve the problem.
This is not the first time I am facing problem with Airtel. Suddenly we can't change our mobile number also as we have given this contact number to most of the places where the emergencies may occur.
Airtel can recall the communication I had with them that I never want any such paid entertainment services as I am using this service only for communication.
We are saving a paisa by all the means and airtel is taking money from our account as they are supposing that the pre-paid money of the customer is being to be used as they want for such unwanted services.
I request to look in this matter and solve my problem and help me to get my money back Thanks.

AirTel — without using service deduction from balance

my no. [protected]. my balance rs.20 . is deducted without using service. on 23 jan. return it, close service of airtel live. i dont want it.dont make same mistake again thank u

AirTel — deduction of amount without use

my phone number is +91-[protected].....airtel always deduct some amount from my balance in account of one or other services .....which i had never applied to activate.....i called to cosumer complaint forum but ...got unsatisfied answers ....kindly help me

AirTel — Deduction without permission

I am Vinay. My mobile number is [protected].
Continuous meesages from [protected] are being coming about the subscription to getting "bizarre facts" through SMS.My balance is in negative and am facing lot of problem. I have never subscribed for this service.
Initially Rs.30 got cut from my balance in the 1st week of March and Re.1 is being cut daily.
I sincerely urge the concerned authorities to refill my balance. It is a very big problem. Please try to understand.

AirTel — deduct amount from my balance without providing any service

Dear sir,
I am airtel prepaid sevice user last 4 years.I am sad of the air tel service,many they dedUct the amount from my balance.since laast 2day ago like this matter happened,and contact to costumer care service(SHALINI)but not positive response,than i contact nodal officer & lodge a complaint to Mr Sorab.
Sorab lodged my complaint i.e[protected] on 6/4/2011 at 10 am & he assured ur deducted amount refund with in 4 hrs after waiting then we contact Mr Mr Ruchi raj Nodal officer on his phone [protected]
stayed on 30 min but last not any solution till this time.
kindlly help me above noted matter.
Thanks
regards
urooj fatima
91-[protected]

Airtel — BALANCE DEDUCTING WITHOUT PERMISSION

AIRTEL GAVE THE SUPER POWERPACK OFFER FOR MY MOBILE[protected] FOR SIXMONTHS.AFTER 15DAYS DAILY RENTAL OF 1RUPEE DEDUCTED FROM MY BALANCE.ASKED THE CUSTOMERCARE PEOPLE THEY TOLD THAT YOU DONT HAVE THAT OFFER NOW.BUT I HAVE PROOF FOR THAT OFFER IN MESSAGE FORMAT

AirTel — Deduction of extra amount from my balance

Hi,
I have put standard call cutter pack for reduction of STD call rates.. I should be charged 33paise for every 1 min, but I am charged 50paise for every 1min. When I called and spoke to customer care, they are cutting my call and not responding properly..They are not giving me a proper reply.

hi
i had this problem past 2months..every alternate day my balance is cut by 6rs evry night... in the night i check my balance and in the morning i see its cut by 6rs...i have called the customer care people 5times by now...and spoken to many people..they say eachtime either some -HUNGAMA.COM or BIPASHAS SECRETS or something has been activated on your phone no.and so the balance is being deducted..by profession i am a doctor and dnt have time for any of these things...i never go to such sites or offers.at the max i use facebook on my phone...but it is ridiculous that such services are activated on my phone n balance is cut without my permission..i had lodged a complaint 15days back,so for 5days it was not cut.but again the same thing is happening since the last 2-3 days...last night my balance was 241rs and today morning its 235rs.i would like to know the reason why this is happening.pls get back to my complaint because talking to ur customer care executives is useless.if not i will think of changing my connection because airtel is giving me a lot of problems.thank u.my email id is [protected]@yahoo.com

Airtel — amount deducted without concern

Amount deducted from without informing and when I try to talk with customer care today so many times it give option to press1and after pressing 1some message about how to check account balance is told and call disconnect
It's mental harrasment calling to customer care not getting result even after listening unnecessary message

Airtel — Deduction of Balance without permission

Hi,

I have airtel connection with me. Airtel has deducted my balance by activating services like hello tunes , follow the stars without checking with me and without my confirmation. After calling to their call center, the lady told me that I will get my balance immediately. I asked her the case number of conversation but she told that once call complete , i'll get the case id through SMS. BUT NEIGTHER I GOT BALANCE REVERTED TO ME NOR THE CASE ID TO CLAIM FOR FURTER QUERIES.

This is very pathatic and airtel is cheating with customers. I request te readers to switch to otehr service provider as soon as possible.

Thanks,
Ajay- [protected]

Airtel — airtel deducted my balance

my mobile number is [protected] ,I recharged of RS 98 as internet pack and recharged of RS 25 as balance ,when I was surfing my internet then airtel deducted my whole main bailace of amount

Airtel — deducting my balance

sir,
my number is [protected]. in this number automatic deduction my account balance rs 20. pls my money back.and stop all services.

Namaste Mr. Malik,

This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Malik,

We would like to inform you that your concern listed 26 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Thanks lot my concerns addressed very satisfactorily

Namaste Mr. Thakur,

This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Thakur,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — NETWORK COVERAGE PROBLEM

I AM I.PSREEKANTH, MY AIRTEL NUMBER IS [protected], I HAVE STILL A PROBLEM.I HAVE NO NETWORK COVARAGE IN MY HOME. I COMPLAINED SOMANY TIME TO AIRTEL BUT NO RESPONDS FROM THERE.IN MY HOMETOWN SOMANY AIRTEL CUSTAMERS HAVE STILL THIS PROBLEM.

NAME : SREEKANTH.I.P
MOB NO : [protected]
ADDRESS : SREESHYLAM (H)
PARAMBIL (PO)
PARAMBIL KADAVU
CALICUT-12
KERALA

AirTel — about coverage

i have local Maharastra Airtel sim and from past 3 day my cell is out of coverage, now i am in mumbai but it can't give me home network my network setting is manual.and after selecting airtel it gives me the massage of "not accesible".
please try to reply me soon with solution.
Thank you.

i lived sambaratipalayam in cuddalore(dist)in tamilnadu.in my villege near three air tel . towers in my villege in 3km network is very bad i complain so many times so plz do the propere network in my place.

AirTel — no network coverage

hey my mobile no is [protected], (post paid) after paying the bill also my phone was not activated & also i had no network
to contact customer care.would u plz rectify it soon.

AirTel — Network coverage

I am facing major issues with the network coverage for the Airtel at my residence, with more than 10 months into it, there has been NO resolution to this issue so far.
Only reason I am still with them because I don't want to change my number and waiting for number portability to start in India,

I have seen the worst customer service from the company and very disappointing attitude even from the Sr executives of Airtel. I have tried complaining through web, mail and calling them. NO USE

AirTel — no coverage

I am using my airtel no in six years, I have no covarage in my home after some months...so please clear my complaint.

Namaste Inderpreet,

This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste (guptapco),

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Gupta,

This is to inform you that your concern listed 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Gupta,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Data Theft — Data Loss / Theft

Hi,

I'm working in a IT Infrastructure Management company, where my job is to meet my customers regularly to know how our team is working with them, and driving quality initiatives to improve the customer satisfaction. In this kind of profile, there are lot of confidential data that our client share with me. As the profile demand, i work on my office laptop and store all this data into it.

More over in my laptop I also store my personal data(like my back account details, investment details, scan documents etc etc). All this data is very important. To protect the data, I need to take the regular backup of all such (personal + client side) data on my Personal External Hard Drive regularly.

Few days back, I was given a new client at different location. Initially, I was staying with one of the Program Manager for that site. On the day i moved out from his house, i found that my Personal Hard Disk Drive having all this data is been stolen. I asked couple of time to that Program Manager about my Hard disk, but he just have to say "No".

I'm in great loss if I do not get this External Hard Disk, as all my 4 years of official data along with my personal data (bank details, investement details, scann copy of my certificates etc etc ) will be in wrong hands. At the same time, I cann't just pin point this Program Manager on stealing HDD. (i do not want to spoil the pear relation by blaming for this loss)

Please help me. What should I do? Can I log a police complain on this? If yes, under what section and what clause? (I have never faced such situation before; thus little panic also). Moreover i do not have the s/number, make / model of that hard drive. (it was an assembled External HDD, used only for the data storage).

Please help me.

Regards,
Baljit

As i am . T.Thiyagaraja. my pan card was loss last week in triuchy(tn). i want to issue new pan card.
pan card no-AEBPT0743L.

please send complaint form for loss of laptop in jodhpur india

AirTel — THIEVES @ Airtel

DONT TRUST "BHARTI AIRTEL" ...............THEY ARE THIEFS.......
THEY TOOK MONEY & DOCUMENTS FROM ME ON 28/03/2010 AND TILL DATE MY ISSUE COULD NOT BE SOLVED ABD ON TOP OF THAT ....MY PHONE DISPLAYS A MESSAGE THAT " SIM CARD REGISTRATION FAILED" ..............
mOBILE NO : [protected]. (J&K ,SRINAGAR)

Namaste Maninder,

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Maninder,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I STARTED PAID ATTENTION TO AIRTEL DATA THEFT AFTER MY INCOME STARTED DIMINISHING- ALL GOVT- MEDIA- CORPORATE SECTOR, LAW & ORDER EVERY DAMN THING YOU SEE IN POWER TODAY IS UNDER THE CONTROL OF SATANIC DARK FORCES OF #ILLUMINATI ROTHSCHILD THERE ONLY PLAN TO BRING NEW WORLD ORDER OF ELITE.

TODAY 8T OCT 2015 MARKED NEW DAY FOR MY INTERNET CYCLE- I JUST WOKE UP TO CHECK ON SMARTBYTE MY SPEED WHICH WAS REDUCED TO 512 KBPS AFTER THE SUPPOSEDLY CONSUMING MY ENTIRE 40 GB DATA...

TO MY SURPRISE- INSTEAD OF ALLOTTING ME ENTIRE 40 GB- MY BALANCE SHOWED 39.33 GB- AIRTEL STOLE MY 700 MB VERY SMARTLY, WHEN EVEN MY MODEM WAS OFF EVERY NIGHT..i AM NOT GOING TO SIT TIGHT THIS TIME...i AM AWAITING THERE REPLY ON SAME !

We are also having the same problems related to Airtel's monthly data usage. Our monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off.
And I've noticed this huge jump in data usage from the month after the Airtel Smartbytes Service was launched.

Our average monthly data usage was less than 10 GB initially. After airtel launched its smartbytes service, my data limit went dry on around 20th of every month (monthly billing cycle 25th of every month). Whereas, my monthly internet usage remained the same.

I later upgrade to a 30 GB plan, which worked fine for about 2 months, post that, the same problem.
I then decided to upgrade to an 80 GB plan, which again worked fine for just a month, however, I've started facing the same problem again. And the data limit would go dry just within just 15-20 days. And all this data usage/theft, without my internet surfing habits being changed. I mean, how can I go from a 10GB monthly data usage to 80 GB, with same internet surfing, and still its falling short every month.

Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever. In a way, we're being forced to buy smartbytes and the customer service, as usual, is of no help in this regard.

Please bring this matter to light and someone help resolve this.

my contact number [protected]

Namaste Mr. Thikak,

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste ( saranthilak ),

This is to inform you that your concern listed 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Thikak,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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this irshad
my number is [protected] sim number[protected]h-2
see i have taken a nano sim[protected]h-2 in airtel relationship center and asked him to activate the same number on this new sim but he cant do and said may be there is problem in sim and asked to change and when i got the other sim and told him to activate it he says that its not activating and he had sent some mail to someone and it'll activated on monday 15-7-13 but it dint as i had called him on his own number he dint even answered it.is this is the way you treat your costomers?and more over why dont my sim activates what is the problem?i had bought a new iphone 5 which only works for nano sim shall i just see its face and enjoy?
eagerly waiting for reply and make my sim activated.
email on [protected]@yahoo.com

AirTel — Missed call in USA

I have complain against a Prepaid user of Airtel mobile service User. He gives miss calls to my home (USA) at owed hours and he is doing this like he is having fun. I called to India Airtel and got his information.

AirTel — Missed Caller

I WANT TO KNOW CALLER IDENTIFICATION OF MISSED CALL IS COMING FROM [protected]PLEASE EXPEDITE AND MY MOBILE NO. IS [protected].

Airtel — getting calls from a number regularly

i have been receiving a call from a number . he has been torturing me and warning me. he is using very bad language. he is even calling me as aprostitute. i am getting calls from[protected]. could you please give me the name and address of the person who is calling me. my email id is bashi4british @gmail.com

Bharti Airtel — Miss call from bharti airtel number

Hi,

I am getting miss call from number "[protected]" on every day - person calls me 5 to 6 times everyday - Whenever I try to call he did not response - most of the times he calls in night around 1 A.M to 3 A.M - Please advise should I registered the complaint in police station or you will take the action.

Thanks and Regards,
Anuj Jain
Mobile: [protected]

AirTel — Regular miss calls

I would like make a compliant against the mobile no [protected]. The owner of this mobile number is repeatedly giving miss-calls to me from March 2, 2010. I tried to call him and also sent him an sms to know the whereabouts of this person. But still he keeps miss calls. Kindly help me as it is urgent

don't know — miss calls

Dear Sir,
we are recieving miss call from 1 month on landline no. 2440416 and we are not able to trace the number. it is requested to your kindself please trace the number and make the complaint against it, so that we will get rid of the mental disturbance.
looking farward for your coporation
email id: [protected]@rediffmail.com
Thanks and regards
Manzoor Ahmed Bhat
Chanapora Srinagar

AirTel — having missed call

hello sir,
today i have a missed call from number [protected] on my airtel phone [protected]. i m in tension . so please resovle this conflict.
shashank shrivastava
student

i want to stopped my airtel preepaid connection [protected] from wroght now because i have a another no. of airtel

Airtel Mobile — Missed call anonymous

I got a missed cal from Ph no[protected] which I suspect to have emanated from Pakistan.My Airtel mobile no is [protected].I did not call back to the missed call no to avoid problems.I just wanted to inform you to get your advice on what I should do if I get such calls esp from Pakistan

Namaste Mr. Keyan,

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Keyan,

Further to our discussion dated 25 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Keyan,

We would like to inform you that your concern listed 25 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi,
1.I called to Airtel Toll Free No. [protected] and ask for new postpaid plans and on the same day I recieved call from airtel angent ANJALI and she told me a plan and ask 250 rupees as security money per number and also told that it is refundable,the details and name of plan are:
SUPER SAVER 199 CUG PLAN
600 LOCAL/STD MINS.
300 LOCAL/STD SMS.
FREE CUG WITH IN GROUP.
2.I agree with anjali and she sent their executive Prakash to my address and take 1250 rupees from me.
3.on one my number a different plan is activated by the anjali and then she says it was activated by airtel team not by me so you need to talk with 121.
4.when i call to Anjali she is not answer my call and when spoke with airtel customer care executive they are also not co-operated with me,they only says mails us but on mail i didn't find any satisfactory answer from them.
5.they cheated me and airtel still not take any serious action against Anjali.
6.CCE also not going to change my plan even I called so many times

thanks & Regards
Arvind Parashar
[protected]

Hi,

My security money of rupees 250./- is still not showing in my bill even our executive call me and give me assurity for the same.

Thanks & Regards,
Arvind Parashar

Namaste Mr. Parashar,

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Parashar,

Further to our discussion dated 25 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Parashar,

We would like to inform you that your concern listed 25 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — unable to contact customer service

from lost three months i am unable to contact customer care.

no one including manager are responding to my complaints pls do the needfull to me...

my number [protected]

AirTel — unable to customer

hi i am chandrashekhar using [protected] mobile no and i am unable to call to customer care executive ... and many times complaned about this and also emailed but no use

Namaste Mukesh,

This is to inform you that your concern listed on 24 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mukesh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Postpaid — Migration

HI,

i had requested for Migration for one of my post paid numbers in the two which i had . And after getting behind them for 20 days, they had Termiated the servies for the other number which i had not given any request.

And for each and every thing they were asking me to go to Airtel outlet. There they ask me to call Customer Care and these customer care people will say to meet Outlet.

And at last its all waste of time, money and Time for me.

This is the best Experiance i ever had with these kind of Mobile service providers we have.

With Regards,

C.Praveen Kumar

Airtel — Higher Charging for Migration SIM

Respected Sir/Madam

I have lost my mobile last month. So, am in need of migration SIM. So, I contacted the Airtel Show Room near our place (Kalpakkam). They said that the price of Migration SIM is Rs.200/- But when i contact customer care they told that it is only Rs.150 only and more over they are providing wrong details like it should be activated with in one month from the date of loss. If these AIRTEL Show room itself charging higher than the normal price then what is the difference between a recognized dealer and a normal vendor. Below i have provided the detail of the Agency. Kindly take the necessary steps in providing the proper solution in this issue.

Place:Kalpakkam,
Agency:KAS AGENCY
Date:11th July, 2008.

Thanks in advance.

Regards,
Karthy

prepaid service — the mobile office service

sir /mam the provide of mobile office service is not satisfied them some time the service of very ill the coonect to server replay is web noget way reply//////////////

Air Tel Service — Post Paid to Pre-Paid service

Dear Sir/Madam

i would like to bring it to your notice that i am using Post Paid connection number [protected] of Air Tel from last 4 year, i was not getting the bill properly, billing amunt was not proper, for examlple i had not activited Missed Call Alert and the service provider were charging from last 14 months, and finally i brought to there notice and it was de-activated.

For all this reason i have changed my post paid connection into pre-paid and i have cleared all my outstanding on 30/03/09 at 4.30pm and even recharged on the same day for the same number, but till now(02/04/09 - 11.30am) my numer for pre-paid connection is not activited, there is no incoming are outgoing from 01/04/09. this is way Airt Tel Service provider is Harissing the costumer.

i kindly request the concerned person to help me out and give the service to my number at the earilest.

Thank You
S.Monroe Lavin

AirTel — complaint on postpaid migration

I had requisted airtel to my migrate my prepaid number to post paid, and I had submitted all documents on 25th April, it's already week over but still my post paid account is not activated, as airtel paople commited that this is going to be activated with in 48 hours of handovering documents and they are cherged rs 300/- as surety deposite, but no use ...

Airtel Services — transfer from postpaid to pre paid

My Ref No: [protected]

My mobile nos: [protected],[protected]. i submit the details on 01/01/210 at u r airtel cromepet office. 04/01/10 these cards will work as a prepaid card this information i got from ur airtel crompet office at the time of new forms sumit. so monday (04/01/10) nearly 8:00 pm i called through [protected] to [protected] told me now u can use the card. After that recharged Rs.100 and Rs.245 for rate cutter for each mobile. but mobile shows the balance making calls no balance in airtel service. i am getting this information. again 05/01/10 went to airtel office crompet i talk to the prepaid services the reference No:[protected]. she told me after 09 hrs card will activate. until now these cards are not activate(06/01/10, 08:00 am). Pls give me a details when it will activate? through sms to my mobiles.

thank you.

Airtel Mobile — Post paid to Pre paid MIgration

I am Venkatesh Airtel-Post paid customer wish to change to Airtel-Pre paid and submitted the application & cleared the Outstanding & Unbilled amount for the same on 23rd jan 2010 in Kodambakam(Chennai)-Airtel showroom. Airtel peoples over there informed me it will take 24hours for migration(So expected 24th Jan 2010), but it was not happened and the 121 guy whom i called informed me 54rp still left as unbilled amount as our system shows the balance amount only before 2 days, so i went back to showroom and paid the same and the Airtel people informed me today evening i.e., 25th jan 2010 it will get migrated to Prepaid.

Each time when i call up Airtel 121, i want to tell my history what all the things happened till date and they raise a complaint(which gets closed automatically with a invalid reason)

Latest 121 call details on 29th Jan and the reason from 121 person - There is a difference of 20paise, so we are unable to continue our migration process, if this is so!! rather i am calling they should have called me up (or) messaged me (or) at least when i cleared the amount in Airtel showroom - should have informed this. I asked 121 guy to patch me with a senior official but there was a silent after that....i waited around 15mins in the call but no response.

Till Date:-30th Jan 2010

No of complaints raised from Airtel 121 guys[protected],30614736,30625159,[protected]
No of attempts i called 121 - 6
No of attempts i visited Airtel Kodambakam showroom - 2

All the complaints mentioned above has a dead line of 29th jan except 1 on 1st of Feb 2010, they closed all the deadline complaints of 29th jan as its a duplicate of other and the latest is still open for the same, if it is duplicate how can they raise multiple complaints for the same issue instead 1 taking forward(121 peoples needs to show up - No. of COUNTS???).

Note:-
*Please take necessary action immediately*

If this continues i no longer will be an airtel customer please disconnect the connection and this time don't charge me a monthly rental( as the application is already submitted on 23rd jan).

I don't want to mention any of persons info here, as this clearly shows the entire Airtel mistake(A poor system).

.Airtel postpaid mobile — maigration

please migrate my airtel postpaid number ([protected])to prepaid
my alternet number is:[protected]

Airtel Services — postpaid and prepaid services on one sim

Respected Sir/Madam
I am Varinder Singh Kambo S/o S. Mohinder Singh Kambo R/o Faridkot, Punjab. I am here to complaint about Airtel Communication. I am using my Airtel no [protected] from 3 to 4 years. This no is postpaid number before 7 months i convert my Airtel number prepaid to postpaid. But on 16-July-2011 Airtel convert my number into Prepaid but beside my number is also working in postpaid. This number is working mode on Prepaid and Postpaid equally. My Airtel connection sim number is[protected]. This sim number is working in prepaid and postpaid. Airtel convert it into prepaid without any application and information. But the drawback is no working in prepaid and postpaid equally. Please solve this problem.

Namaste Nareshan,

Further to our discussion dated 24 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Nareshan,

We would like to inform you that your concern listed 24 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I have a problem regarding my mob.no [protected] from prepaid to postpaid migration at ARC Sheetal cummunication rohrohtak 124001.

Hi my name`s RK Lalthanpuia.

On 23th Jan 2015, i`ve opted for prepaid to postpaid migration in my airtel number, Mumbai Area from Airtel website, http://www.airtel.in/mobile/postpaid/tariffs/ . On 24th, Airtel sent executive from Telemax Service to get appropriate documents, and he gave me airtel new postpaid SIM but same number and i gave Rs 300/- for the new SIM. Now after 1 week(31st), i finally got signal in the new SIM and hence my old prepaid SIM was deactivated, when i tried to call someone from my phone, it was redirected airtel executive and every verification/confirmation was done, she informed me that postpaid will be fully activated after 30 mins. That was yesterday 31st at 14:00 hours, now it`s more than 1 day and the postpaid isn`t activate and i can`t use my phone for nearly 1 day now. And Airtel customer service is clueless in solving my problem, they simply continuously(more than 10 times) transferred my call from one executive to another. Finally they told me that they couldn`t find any data relevant to my new Postpaid connection!! I don`t understand what kind of service they`re giving and i am anguished by them.Their so-called premium postpaid service is a hoax.

Hi,

This is Sailesh Reddy and my mobile number is [protected].

I made a request one week ago for migrating from prepaid to postpaid. A guy has come and collected all the documents and collected rs 300 as well.

But till now it was not done and when i called the helpline number [protected] there was no proper information and moreover i was told that the request was cancelled.

I dont know what was the reason behind cancelling this request after collecting rs 300 from me.

I using Airtel since 5 yrs and my minimum bill would be rs 800/month.

I was upset with what had happend. Now i am going to raise a complaint in consumer court and also moving from Airtel to Vodaphone due to its worst third party verification vendors.

I request to you to file a complaint on Airtel for harassing the customer and see to that Airtel pay back the amount i.e 300 i have paid to Airtel.

Namaste Mukesh,

This is to inform you that your concern listed on 24 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mukesh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — about invalid money deducted from balance

hi, ..
i m a airtel user ...since last 15 days daily there is a deducton in my balance of my cellphone...they are charging it for using there servise named as gclub...but im not using this kind of any service at all...my no. is [protected]..
plz take action as soon as possible.

AirTel — Deducting Invalid Money

They automatically start some subscription services and charged me on that services, when I complain against this to their customer service they always blame me that i have called them to activate those services, But I haven't made any call,to start the services.

This doesnot happened just one time but repeatedly near about 10-12 times.
I have tried a lot but never got my problem solved..
(Due to these unwanted services i have already faced the monetary loss of more than 500 rupees.)

Namaste Mr. Sinha,

This is to inform you that your concern listed on 24 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Sinha,

Further to our discussion dated 24 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Sinha,

We would like to inform you that your concern listed 24 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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i would like to inform u that i m an airtel prepaid customer of MP no. [protected], i have a issue regarding customer care service of airtel , they don't have a manners how to talk with the customer, and they dont know that how to make the conversation with the cust.they always talking with attitude and they can not think only a time it self before disconnecting the call and they dont follow the process and the trai rules and they are not aware of that thing that if cust.is not responding properly or he is abusing then they has to give the warning three times before disconnecting the calls..and they just disconnect the calls without reason.plz check it by internal test calls also.and give thm training that how to talk with the customers and teach them that what is customer delightness and custmer satisfaction..they are just disposing the airtel brand image and also making the cust.to remove airtel services from his life.
its really a serious matter and a kind of mental harrasement .
plz told them one thing that cust.only call to customer care center when he is facing some problem from the services or regarding any query and they are at the position of CSA for just customer service.that' they are there to just recti fy the concerns and give the customer satisfaction..
PLZ ARRANGE A CALL BACK FOR ME
executive's names which i remember are - priyanka,manoj,rakesh and they don't share the interaction ID ALSO which is as per TRAI POLICY A WRONG STEP

AirTel — Service related issue

Hi,

I am having an airtel connection([protected]) for more than last three years now and my plan was changed without any intimation. I have been calling customer care endlessly for last 4 days and nothing has been done in this regard. I even have a word with some manager or supervisor to whom the call was forwarded by the customer care executive, she gave me assurance that the old plan will become active within 24 hours and then nothing happened. I didn't get any intimation from the CC that my plan has expired or something and they're saying now it happened because of the normal recharge which i have been doing from last 8-10 months. Many a times call was just disconnected by the CC executive without providing any resolution and with the word, 'thankyou for calling at airtel'. Many a times they forwarded the call to manager and i was kept on hold for 10 minutes and nothing happened adding to that the calls were chargable and everytime i paid more than what was informed i would be charged for talking to cc executive.

This is really frustrating and i am pissed with the service and the behaviour of CC executives.Kindly, let me know how to file a complain in consumer court for this awkward behaviour and irritating service.

Mobile number - [protected].
Maharashtra & Goa circle.

AirTel — Service issue

I am Mahesh and i am using Airtel ([protected])for the last 4 years and the service is pathetic and thanks to mnp...wherein i can change the service provider without changing the number...my problem with airtel is that i activated a service for sms wherein u can send sms for 10p/sms and there is a rental for 1 re/day...i have been using the sms pack since last one year and in jan 2011 i send a msg to deactivate the service.after 3-4 days i saw that my balance was still getting deducted..so i send the msg repeatedly for 1 week..nothing happened and finally i called the customer care and told them that i want to deactivate the service and i have been trying to do that for the last one week and they said that they will do it..and they also saw that i was trying to deactivate the service by sending the msg and so i told them that it is not my fault that if there are any technical issues why should i pay from my pocket...tehy apologized and said that they will deactivate the service but there is nothing that they will do to get me the refund or any compensation instead they started blaming me saying that i shud have calld them earlier to prevent from balance deduction...i escalated the call to their supervisors..and i got the same answers..i kept on calling them for a month and atleast twice a week and wasted my money by speaking to them and as it is not free to speak to the cust care..and later i stopped calling them and now its been 3 months to that incident and the worst part is that they are still deducting 1 re/day from my balance..i am just waiting for the right service provider and my research is still going on..and i ust want to know every body that never opt for airtel and IT LITERALLY SUX..(pardon my language)but i am very pissed off..i hope that the company shuts down...and i am sure that i am not the only one who is not happy with airtel..there might be thousands like me..

There s nothing you can do now...and even i dont want u to do anything for me...i have faced whatever i had to and i dont know whether i wud still be happy after i get the compensation from u guys...i knw what airtel is i dont want anything from u...i am more happy that i am going to change my service provider...annd i will tell everyone i knw plz not to use airtel...

you can call me on [protected] anytime and also i am still using airtel as you might be aware of that so why is that number not contactable...???
and tell me one thing you said that you will try to resolve my issue...and that means you will stop the service which already is deducting the amount on daily basis..and what about the amount that has already been deducted since the last 4 months..what happens to that balance...

the issue has not been resolved yet..r u seriously checking my information because you are still deducting money from my balance everyday..and u can consider whatever you want because it seems that it doesnt matter to you but dont worry i still dont like airtel and still think i made a big mistake by opting airtel and also i ve made my mind that i will change my service provider and ...

and can you tell me what have you done to resolve my issue and you are saying that you think that the problem has been resolved..on what basis you think that...

and i am really ashamed just because i didnt wanted to change my number i was still using airtel...this is rediculous..

now that u have deactivated the sms service after such a long time ..u didnt even bother to ask again
now when i am trying to activate the service i am not able to
and i am paunig bloody 1 rs for a msg
and i believe u removed the sms offer permanently from my no. and i cant activate the service ever.
when will u become a company which provide service which is excellent and u only know to collect money.
I am really frustrated and i want to change my service provider

AirTel — Issue regarding the service

Dear sir/Madam,

i being using the services of Airtel Gsm from last one year. i was having my gprs activated in to my cellphone which was working fine from last 6 months. last month it stop working and i was not able to stream any thing from my airtel Mobile office kind of a internet service they offer, it was showing service unavailable.
i called to customer care for to receive the settings form their end, they send me the settings and it was not working at all. i called them after that again and they didn't resolve that issue. after some days when i called for the same purpose, i found that i was not able to speak with any customer care executive as they barred my service of talking with the support team. it that the way to treat with the service users.

i want to know that if we are not getting our problem resolved then how could we rely on their services. it was a small issue to send me the settings of Mobile office and they took it in a big way that they barred me to talk with the support team.

i think MNP is working in the market, if the services remain like that, we have to shift it from to another Network.

Rakesh Pandit
[protected]

This is to inform you that I have called airtel before 4 days in the evening time about value added services which was unwanted to me I am making follow up about this many time to airtel customer care and wasting my calls and time .

Till now I have not Got any result hence I request you to kindly do the needful or else I have to take something serious action against it.

Regards,

Amey Kulkarni.
#[protected]

Namaste (caanideep o),

This is to inform you that your concern listed on 24 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (caanideep o),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — to get Bill plan change

I requested airtel to get the billing plan change for my 3 airtel numbers on 12th Dec. I got no reply and when i contact them @121, i was shocked to know that they did not received my emails, althogh i had the auto reply for all the emails sent. When i talked with the shift lead at the floor, he gave me a ref no[protected] on 19th dec. On 21st dec i received a sms from 121 that my request has been taken and the same will be done in 24 hrs.But till date it has not been done. Kindly look into this as i m alredy fedup with the kind of service from airtel.

AirTel — billing for postpaid card

my airtel plan is airtelgold the No is [protected] on 7th feb,Ihad payin advance 300/Rs reciept no[protected]khar Mumbai Maxxiesndia.customer Account No.is[protected].and the second advance payment on date 25th,Feb,2008,Reciept no1282395 by cash at same place Rs 500/after this I recieved amessage from MBill on 15th Feb 2008 at 6:36 PM that Rs,1399.is due 1 March 2008.during this month till 25th Feb,not yet recieved the Bill.I call to airtel service provider he say me that your Bill has been despatched and I Querry about ny Balance but he say me that my Balance is 1399 Rs and also say that we will check and inform me on date 4th of march,the Request Refrence No.is 1569920.so sir how it possible that my due date is 1st march so please help me before disconnect my phone ..thankingyou

Airtel Postpaid Card — About Bill

Dear Sir,
Myself Mr.Jaykumar Chauhan was using Airtel Post card from 4 years.From last year November 2007, the mobile started showing error " Sim Card Registration Failed".The same was being conveyed to Airtel Helpline no. 121, but the response & service was so poor, that no one solved my problem.Everytime a false commitment was being given mobile will start working in next 08 hours.Also it was being informed to Airtel office at Vega Centre, Tilak Road & it was accepted that i should not pay the bill, though i am not using it & was asked to call after 3-4 days, but no solution, only false commitment.Though I am not using mobile, why should i pay the bill, but still, i am receiving the bill from Airtel asking to pay the outstanding amount of Rs.773.00.
I kindly request you to look into this matter & solve my problem at the earliest
Thanks & regards,

Your's faithfully,

Jaykumar Chauhan.
Mobile :-[protected]

Airtel Postpaid Card — about bills

i have closed my card 2 months back still the bill is coming .my no was[protected].cmplaint given at nanded customer care. no response

Airtel are the worst people on this planet earth. I am giving them business worth Rs 10000 a month and they send me a legal notice(I did not receive it) on a previous "CLOSED" airtel number saying I have not paid Rs 1212. Funny thing is that I have concrete proof (CHEQUE NUMBER) that number was closed with full payment.

Today I get a call from Court that I will be summoned if I do not pay in 2 hours. I am shocked and I call the lawyer in question. Luckily he helped me out. What happened. I had to pay Rs 1212 again and give him a receipt number immediately otherwise I face consequences.

Either I could have fought with them and waste hours and maybe even had to go to court or just pay them the money again.

G Khorana

Phone number in question - [protected]

i am also having the same kind of problem with my TATA Indicom number. It was to be activated within 24 hours but it has been over 48 hours and my number has not been activated. To add to my woes, the customer care in these places is totally unethical. Once you buy something, they don't even receive your complaint. I want to file a complaint against these people but i am unsure of what to do and how to do and whether my problem is valid... In case anybody can help me, plz e-mail me at my mailing address. Thnk u.

Airtel Postpaid Card — Non availability of postpaid service even post clearance of all bills & no dues pending since last 10 days

Dear Sir,

I would like to submit my Consumer Complaint regarding my Airtel Postpaid Mob No. [protected].

The bills for this mobile number are all cleared and no current dues are pending, inspite of all such payments neither of the airtel executives are willing to start my service. My repeated attempts to get in touch with Customer care with respect to the same have proved futile and is being paid no heed.

Moreover, the constant unavailability of customer care executive is a big hindrance for any customer.

Requesting you to kindly consider my complaint and do let me know the consumer / customer complaint number for the same.

Thanking you in anticipation.

Regards,
Rohan Dodal

Airtel Postpaid Card — Sending me unnecessary bill

Hi
This is Ajit Shinde, from mumbai.Last year from one of Airtel Executive i took one airtel postpaid card.That time he gave me that card, giving wrong information about the plan.but after i confirmed with the helpline, i understood there is no such a plan.So i called up in helpline & told don't issue my card & dont activate my card.But still they activate my card & without sending any Sim card they send us me every month bill.Again i called up in helpline & repeat full story, i got replied like, your service will deactivated within 24 hrs & all.But after one year they send me 2000/bill with court notice.So any one please help me what should i do now.
My cell no is [protected].
Thanks & Regards,
Ajit Shinde

Airtel Postpaid Card — Unauthorised charges deduction

I have been deducted Rs.10/- every montn (Sim under corporate name - M/s Salcomp) for yahoo Zone subscription, which I have never agreed. As suggested in one of your message, to unsubscribe I visited the site http://203.199.114.183/yzu.wml - only error message is coming.

Please unsubscribe immediately and confirm.

Mobile number: [protected]

Airtel — non avaliabilty of service

dear sir,

i a.krishna murthy is customer of airtel from past 5 years with my mobile number [protected] and i also had the add on connection to my number [protected].

as i made an coversation with the 121 customer care regarding the migration of my add on number, customer care people suggest me to visit the nearest airtel showroom at anantapur, i did the same as per the instructions given by your people. but when i visted the show room, the show room people of anantapur are not intrested to give service for migration of my number to prepaid and asking me to vist the show room at 1 week by telling me irresponsible reasons to me.

iam very much dissopinted with the service provided to me by your airtel dealer at anantapur and if i didnt get the proper service regarding this issue, i need to approach the consumer fourm .

i have spent my valuable time to visit the nearest show room and my work is not been done and beyond that i need to pay the montlhy rent for my number ie. [protected] for the delay of service days .

hence i request you to kindly look in to the matter to resolve my issue and do the needful.

thanking you,

murthy.

I would want to know the amount charged for each call and sms of mine.I get extra amount charged unnecessasarily.Kindly do the favour.
My phone number is [protected].

Airtel — Constantly changes offers without informing consumers

Airtel, now a days, constantly changes offers without informing consumers as well as various outlets that recharges Airtel coupons. Recent example is that they had ap lan of recharging 59 Rs, where you get 450 Rs Night Calling Airtel-Airtel Balance. Now they have changed it to STD Balance of Rs 110. Neither the Airtel outlets know this change nor most of the consumers who are using it. Airtel is now cheating the consumers who just go by their big advertisements.
Wake up Airtel. You are losing faith of innocent consumers

Airtel Mobile — Non Availability of plans displayed on website

I am the existing customer of Airtel Mobile, Mumbai and when I want to migrate to other tariff existing plans with optional elements of various packages for STD and SMS, as displayed on the Airtel website, I am being told that the requested plans and optional elements as prominently displayed on Airtel website are not available !!! Is the existing customer being taken for a ride?

AirTel — changing plan without informing

i'm tejas ramakant shinde from mumbai.i'm using airtel no [protected]. i had taken this number a 1 1/2 year ago.it was a friendz sim card.i was happy with the service but now in the last two months i have been charged to add my 5 friends no. amount of 5Rs each which earlier i can edit it free."THE AIRTEL NOW IN LAST TWO MONTH HAS INTRODUCED THE SCHEME OF SPECIAL FIVE.I HAVE NO PROBLEM WITH IT BUT THIS SCHEME IS VERY SIMILAR TO THAT OF FRIENDZ SCHEME.SO THEY PURPOSELY WITHOUT INFORMING THE USER THEY CHANGED MY PLAN TO THIS NEW SCHEME." i called the costumer care and i talked with higher authority with this fraud done by them.if the want they can change the plan of mine according to their will?.hw is this?.now they are charging me 5 Rs. after their will they will charge 10Rs.when i took the card did i know that they can charge me for editing the numbers in future which is to be free !.i had not e'charaged wrong or i didn't call those costumer care and asked them to change my plan.for example i bought the lifetime card and i didn't recharged for 3/4 months they can delete the number according to their own will? which can be dissconnected after the 6s months. i should ged the solution for this.

Airtel Postpaid Card — EXTRA CHARGES AGAINST FALSE ACTIVATION

AIRTEL SENDING ME MY POSTPAID BILL ALONG WITH EXTRA CHARGES FOR FALSE ACTIVATION OF VALUE ADDED SERVICES WHICH I HAVE NOT ACTIVATED. ANOTHER THING IS THE COSTOMER CARE EXCECUTIVE ARE GIVING THE FALSE INFORMATION FOR THE NEW PLAN. & THEY ARE NOT GIVING THE BENEFITS WHAT THEY TOLD THE TIME OF PURCHASE OF CARD OR THE PLAN. MY NO. WAS [protected].

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Some one has rob this no [protected] and call to all over india girls from gulbarga please take the action as soon as please dont mensation the name of me

AirTel — change postpaid scheme

i am manoj vanjani, resident of nagpur and my mobile no. is [protected]. As i am not satisfied with the services of airtel postpaid, i want to shift it to prepaid. i am not even getting monthly bills since six months, even after launching many complaints. pls kindly look forward to this req and contact asap! thankyou.

Airtel Postpaid Card — Do not get the activation of the cards

Dear Sir,
As I have purchase the post paid card comes under the special category Government Plan till about 10 days.
I have asked for my address proof and salary sleep which I have already submitted to the relevent office.
I was assured that both the cards will be activated till 2nd December at 1.00 p.m. but till it is about 6.00 p.m. there is no progress.
Both incoming calls and outgoing calls are out of the service.

These are my two numbers: [protected] & [protected]

Please check this and revert me back as soon as possible.


Regards
Pruthviraj
([protected])

Airtel Postpaid — Bogus charges

I was abroad and roaming in the US for 2 weeks last month. Upon my return, on my bill was noted 25 outgoing SMS during the roaming period, all to[protected], the Kolkata SMS center, sometimes 3 per day, totaling Rs 390.99. However, not once did I place an outgoing SMS call while I was abroad. What is going on?

Airtel Postpaid — no change our plan

sir,
respectfully that maine apna plan change karane ke liye aapki company
ke letter paid par hi 1 application diya tha par aapki company ne mere phone ka plan change nahin kiya so please sir me re phone ka plan change kar dijiye 299 ka plan kar dijiye
thanks

Bharti Airtel Limited — Offered Non-exist Bill plan & have paid advanced

From two airtel Mobile No.'s i.e. [protected]; [protected] i got call for offering new bill plan & they sent their person outside my office to collect my existing bill copy and Rs.500 advanced for processing which will be deducted from five monthly rental.
From above no. Manish had called up & said there is a new bill plan wherein i will get 200 local minutes & 200 local sms free per month.
After that 0.30ps/minute will be charged for local calls & sms.
And monthly rental will be Rs.99/- & for first five months i dont have to pay monthly rental as I've alread paid it in advanced.
Now these no's are not receiving my call. They told me the bill plan will automatically convert after my new bill date starts. That is 21st of every month. Some time they even pick up & act like a network problem & cut the call after 5-6seconds.
Sometimes they even abuse me with vulgar language.
When i called up for complaint on 198 for airtel complaint to customer care.
Customer care informed me they have not received any payment from me & there is no such plan exist.
I am sending attached copy of payment receipt where i have paid Rs.1000(for my two mobile No's)

How I can get the bill and call details for my Airtel postpaid number:[protected]? and Can I get through my mail ID:[protected]@ymail.com? or Pls give web address.

call details of 10 days from my mobil no [protected]

Airtel — charged me for a scheme without informing or asking me

i recieved a message from the company that they have charged me 30 rs for subscribing to AirTel Radio. i never applied for it then how dare they charge me. i have heard of such tricks before but enough is enough and i wont ignore this. this is not a matter of 30 rs but tolerating the excesses of these petty thieves.
plz contact me on my email id - [protected]@gmail.com

for more details plz mail me.

Please ensure a deterring action is taken against them .

Airtel Post Paid — Changing of Rs. 99 per month

I have been charges Rs. 99 every month from Air tel for providing service of MEDELS CLUS. I am surprised. I have never asked for the same. I want to stop the service and return back my money

Airtel Post Paid — trying to change the plan, they are not ready to do it

I am trying to change the Bill plan from last 15 days, they are not ready to do it.. just sending emails here and thr...noone is listening..

Post Paid Plan — Phone not working

My phone [protected] is not responding since 30/9/10. Outgoing and incoming is hampered. Customer care is not responding. Kindly do the needful.

Airtel Postpaid Card — not working

sir/mem. mene airtel ka postpaid card liya hai magar 3din ke bad bhi chalu nahi hua jab mene selsmen ko puchha to usane jawab nahi diya or mera phone nahi utha raha sim card diya hai magar kab chalu hoga batatya nahi plz help.my email id/ [protected]@yahoo.com plz jaldi ans. dijiyega

Airtel Postpaid Card — bill sent after stop the number

I am anand. My mobile no [protected] was stolen in august 2010.
They send me the bills after my request to custmer care to stop the uses of same number because it was stolen.
I request them to cancel it but they are not taking action on the same.

Airtel — without informing scheme activated

I have moblle no [protected] without informing schme activated i have already started dnd sevices then also iam receiving sms from company what shoul i do

AirTel — monthly plan for postpaid number changed

Dear sir
i have a postpaid connection having 299 plan.but due to poor service and rong commitment frist i request to Airtel for number portablity but they (Airtel) reject the request. than i have made a request to close the connection by online but Airtel did not close my number and offered me for one time rental for a year with same plan. now they send me a bill of rupees 1050.48 for period 23.03.2011 to 22.04.2011 which are charged by different plan.

I would like register my complaint now, and will request that close my number, correction should in bill.

they made same

Airtel — Cheating Customers by Displaying outdated advertisement in Airtel website.

Airtel is cheating their customers by Displaying outdated advertisement in Airtel website: http://airtel.in/wps/wcm/connect/Airtel.in/airtel.in/home/forme_newuser/mobile/p...⇄

Airtel — Package changed without my request

Hi Team,

I had the below al-la-carte pack activated on my Airtel Digital TV.
Customer ID: [protected]

1. ASIANET : 8
2. ASIANET PLUS : 5
3. AXN : 20
4. KAIRALI TV : 3
5. SURYA TV : 15
6. Movies Now HD : 20
7. STAR GOLD HD: 15
8. STAR MOVIES HD : 20
9. STAR WORLD HD: 15
10. STAR PLUS HD : 20
11. COLORS HD : 15
Total Price: 156
Pay Price: 156

However due to some reason my package changed without my consent to Value Sports Standard.
Kindly change it back to my previously suggested Al-la-carte pack as listed above on priority as i am losing money for the set of channels i dont require.

Please respond with solution.

Regards,
Vibin

Namaste Mr. Shah,

This is to inform you that your concern listed on 24 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Mr. Shah,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste (tohammad ),

This is to inform you that your concern listed on 24 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste (tohammad),

We would like to inform you that your concern listed 24 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33