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Airtel Complaints & Reviews

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Updated: May 20, 2026
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M
manojbatra071
from Mumbai, Maharashtra
May 28, 2013
Resolved
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Address: East Delhi, Delhi

my airtel no is [protected] and my current plan is 149 mnp and one other data plan 500 mb 3g and 2g plan is activated on my phone and my current airtel bill for this month from april 23 to may 22 is 1360 Rs but my unbilled amount on 22-may-2013 was 6649.08 Rs (this message was sent from customer care on 24-may-2013 in the morning ) so if i consume all data 3g and 2g then my unbilled amount would be 6500 (10p/10kb for 2g and 3p/10kb for 3g (5000 + 1500 = 6500) ) plus i also made some call in the period so my issue is if my ubilled amount is 6449 then how can they make such nonsense bill) and i also got message from customer care on 22 may 2013 which states that you have consume approx 626 MB data out of 1024 MB data so if my usage is 626 MB how this could be possible
Aug 5, 2021
Complaint marked as Resolved 
Namaste Mr. Batra,

This is to inform you that your concern listed on 28 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Batra,

Further to our discussion dated 28 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Batra,

We would like to inform you that your concern listed 28 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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    A
    ajay.rajput1975
    from Korba, Chhattisgarh
    May 28, 2013
    Resolved
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    Resolved

    Address: Raipur, Chhattisgarh

    I was contact to Mr. Rahul, Airtel post paid sales representative – Raipur, Mobile Number – [protected] for new post paid connection. He was collected 1000 Rs. Photograph & my id & address proof documents for the same purpose on 11/04/2013. Mr. Rahul was gave me a blank sim card no[protected]H1 & he was told that the mobile number is [protected] as per your choice. Also Mr. Rahul told me that the above number will be start after telephonic & physical verification. That has been taken two or three days. But it was not happened. I have called to Mr. Rahul many times for update but he was neither gave me any update & even picks my phone.

    Later on I have complaint via e-mail to airtel customer care & Akosha. After that I received a call from Ankita Madam (Airtel Customer care), Mobile No - [protected]. She was informing me that my choice number [protected] is allotted to any other one. Also she was made conference call with Rahul. They are assured me that they settled my issue as earliest. After three or four days I got a call from Mr. Lalit (Mobile Number – [protected]) superior of Mr. Rahul & he was told me that will be provide me new number earliest as possible. But no action taken by them till dated. When I contacted over phone to both of them, they speak always false, misleading, spurious things.

    In this context, I am requesting you please look in to the matter from your end & Take out appropriate solutions. My alternate number is [protected], please contacted me in this number at any time.
    Aug 13, 2020
    Complaint marked as Resolved 

    Airtel — discounts not given as per commitment

    Dear Sir,
    I want to draw your kind attension towards harrashment given to me by Airtel executives.One of Airtel dealer Mr. Manohar Lal from Baddi gave me two nos on july 31,2007.one [protected](under govt. plan+cu topping) & second [protected](under cug 249 plan) & commited me that calls from one no to another will be charged 10p/min.I used these nos according to this plan but to me surprise when I got its bill,all calls were charged at normal rate i.e 1Rs/min,then your chief executive Mr. Gunjan Aggarwal told me that I will get these discounts in next bill ,any how he gave me discount of 7000 Rs against 8200 but after that he left or transfered.After that I have not got any discount in month of october & nov.as a result my nos. have been disconnected.

    Please suggest me what should I do?

    Airtel India — Wrong commitement

    My name is Ajay, I call Airtel Inaid Customer care no. [protected] on 11th April 2008 for a new post paid connection. Customer Care executive says that pls give us ur Contact no. we will call you after few minutes.

    I received a call after 1 hour from Mr. Visesh (Airtel Sales Executive). He offer me the plan for Rs.998 for one year and he says that Local call will be Rs0.50, STD call Rs 1.00 and GPRS will be Rs 249 per month in this plan so i purchase the new no from the airtel.

    After the activation I called airtel regarding my plans then airtel custome care executive says the you have activated STD plan Rs. 30 and ur GPRS charges will be Rs. 499 per month. Then I called Visesh many times he didn’t pick up my phone some time when he pick my phone he gave me scarification that my GPRS will be Rs. 249. I have recorded my communication with Visesh on my cell phone I have a proof of that and I call airtel and gave his no. but they didn’t reply about that.

    At list I have lost my money and my time for that. Pls help me reagding that.

    Thanks
    Ajay

    AirTel — wrong commitment

    HI,
    i have applied for the 2 post paid connection 2 week back, i got the SIM & mob number([protected], [protected])on the same day of application, but the SIM is not activated yet, i made the same query from last 10 days, but the concern person is not even receive my call. plz return my deposit sum which i had give for the same. This activity left the bad impression in between the customer. i hope you people respond me ASP.

    regards,
    saurabh jha
    Sr. Research Analyst
    [protected]
    myself paresh.
    date 27 october. on my mobile no[protected] hello tune was activated by yourself without my response.
    i have call at that time and got answered the updation is done after 24 hrs.so u should call after that.this wad told by akahbhai(manager). i have called after 48 hrs but answer was it is not updated.call after 24hrs.
    i have called again 24 hrs.answer was i cannot do anythig for that.by(mehul rathod ahemedabad).
    at last i lost my 30 rupees

    so is airtel like bigger...?
    Sir,
    I had a connection postpaid([protected]) of your yearly plan the yearly plan was over i dont want to restart with the service after complition but the resumes after the yearly plan was over and the bill of rs.700 was sent to me without any notification to me about restarting my plan
    i went to your airtel office and complaint abt it to close the connection with the complaint no.20040943 dt 02.01.09 call comes from your customercare and they told me to wave off the balance and transfer it to cash card for mere sum of rs 190.00 i agree and tell them to send the executive but no response was there and after 15 days and after that threatning call from recovery department has come to me for payment

    so sir i want to know where is my fault when there is no confirmation from my side to restart the connection and it started by you without my consent

    so please look into this and cancel my connection and wave off the balance



    Thanks
    Kailash Aggarwal
    Dear Sir Madam

    My no. is [protected]. Last to last month I have changed my bill plan and final the plan 750 - advance rental with 30 rs. Top up of calling and 30rs top up of sms.

    But in my bill I am seeing Airtel charged me 75paisa per sms. With sms top up the charges of sms would be 10paisa

    I can¿t pay this amt. 5177.95 -

    So requested you to pls look into this matter and give the solution

    Your quick reply will be highly appreciated.

    Thanx..BRgds
    Gurbaksh Singh

    AirTel — Misleading and wrong commitment

    Hi i just want to attach the complete communication i did with Airtel Nodal Officer about the wrong commitment, even they misguided me on several issues. Plese see the below mails for reference.


    Hi
    Just want to inform you i'm using airtel broadband service for past 2 and a half month, i received a call from one of the agencie i mention the complete details to the nodal deptt of yours, they promise me some services the first, 5% discount in case if i opt for a new postpaid connection on both bills postpaid as well as broadband bill. Second, the call rate remain to be flat 1 paisa per second throughout india in any network mobile or landline. I opt the service and then i thought to confirm the same from the 121 service and they denied that there is such offer is available, then i forward a complaint to the nodal deptt about the incident with complete details and information about the agencie who called me and promised me the services.

    I informed the incident to the nodal deptt. they first told me to visit the airtel outlet/showroom to get it done. I went to showroom they denied the request, i again informed the same thing to the nodal deptt and they again told me that this service is not available on your no. Now the question come here how does nodal deptt don't know whether the service is available for the given no. or not, they first tell me to go to the showroom fill up a form and in next 24-48hrs you'll get confirmation but when i went to the showroom they denied that there is no such offer is available i again contact the nodal deptt and they apologies that there is no such offer is available. First they telling me the steps how to get it done and once showroom denied then they are apologising. Do you think customer is fool, it's not acceptable.

    Just to ask you how your agencie promise some one something which is not there, offers which is not even exist, not even your nodal deptt aware of it whether my no. is authorised to get the service or not, they are telling me steps and then once i informed them that there showroom is not aware of it they are saying that your no. is not eligible for the service, great response from the airtel nodal deptt. Instead of taking action against the agencie and the guys/people who called me up they are throwing situations on me, Its not at all acceptable, Its a shame for the airtel, the kind of information and service airtel is providing on this level is shoking for me and you'll shoked to know that still i'm getting calls to opt a new no. and again i'm getting a promise that i'll get 5% discount if i opt for the service. Amazing Airtel.

    I'm putting a mail across to newspapers about the same and i'm putting this last mail to you as a notification either you'll take a necessary legal action against all your concern deptt or else let me take a necessary action.

    Look i've done everything rite from my end i provided the complete and sufficient document to your concerned deptt, now i want airtel to provide me the sufficient answers to my questions or else if airtel wants i can file a legal compaint against your nodal deptt. first to misguiding me and then the agencie who called me up. Its a high time now you need to decide what step should i take against airtel, till the time you guys not sort out the problem i'm not in a mood to pay my payments. I need your revert asap. You can read the complete discusion below, since day one what's running.

    Regards !
    Abhishek Kumar
    A-1/262A Janta Flats
    Paschim Vihar
    New Delhi - 110063
    Ph. No. - [protected],[protected]

    [protected] Forwarded message[protected]
    From: <[protected]@airtel.in>
    Date: Thu, May 20, 2010 at 4:28 PM
    Subject: Re: HI MR NAGPAL [|BAL|[protected]|[protected]|]
    To: abhishek.kr.[protected]@gmail.com


    Dear Abhishek Mahajan,

    Thank you for writing to Airtel.

    This refers to your email dated on 20 May 2010,regarding your Airtel Mobile
    number [protected].

    As per the telephonic conversation with the undersigned,we would like to inform
    you that 5 % combo Discount pack is not activated on your number as the same is not applicable under the bill plan Subscription Plan -Airtel Freedom 249.

    In future too, please feel free to speak to our call centre executive on 121
    regarding any issue/concern. You can also email us at [protected]@airtelindia.com

    You can get in touch with the Nodal Officer with your earlier request or
    complaint number if it's still unresolved. You may send an email at
    Nodalofficer.[protected]@airtel.in. or you may call at [protected] from 9:30 AM to 6:30
    PM Monday to Friday. The Nodal officer will provide a resolution to your
    complaint in 10 days.

    If you do not receive a satisfactory response from Nodal officer you may send
    an email at appellate.[protected]@airtel.in. or you may call at [protected] from 9:30 AM
    to 6:30 PM Monday to Friday.

    Assuring you the best of our services always, and looking forward to a long
    term association with you.

    Warm Regards


    Harleen Johal
    Nodal Officer
    Bharti Airtel Limited

    To leave your feedback on the current interaction, please use the below hyperlink
    Click here to provide Feedback.

    Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
    https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=51B3D5235CBD...

    Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

    [protected]Original Message[protected]
    From: abhishek.kr.[protected]@gmail.com
    To: [protected]@airtel.in
    Cc:
    Sent: 20/05/2010 13:53:26
    Subject: Re: HI MR NAGPAL [|BAL|[protected]|[protected]|]

    Hi Mr. Nagpal,
    Just want to inform you that i received a mail from your deptt on 14th of May
    2010 about the issue i raised, the lady informed me to visit a Airetel
    Relationship Center i did the same i went to Paschim VIhar and Jail Road center
    but they are not aware of the thing, so tell me what you have to say on
    this, and even i mention on my first mail about my call rate plans as i've been
    promised by the agenice 1paisa flat call on any network through out india you
    people have not helped me on that. I think its a high time now i need to take
    some hard action against AIRTEL.
    its been already to long, i'm already ready with all the supported documents.
    Trust me if i'll do something then it'll be really tough for airtel to come
    back.
    Thanks for all your support but i don't think so you guys are capable enough to
    help me out. So finally let me lodge a legal complaint against Airtel and their
    subordinate authorities and let c what happen then. Take this mail a final word
    from my end.
    With Regards !
    Abhishek Kumar
    Ph. NO. - [protected]
    Address:- A-1/262 A, Janta Flats
    Maa Shakti Aptt, Paschim Vihar,
    New Delhi - 110063.

    On Fri, May 14, 2010 at 6:52 PM, wrote:
    Dear Abhishek Mahajan,

    Thank you for writing to Airtel.

    This refers to your email dated on 10 May 2010,regarding your Airtel Mobile
    number [protected].

    As per the telephonic conversation with the undersigned,we would like to inform
    you that 5 % combo Discount pack is not activated on your number, to active the
    same we would request you to visit nearest Airtel Relationship Center.

    Further,we would like to inform you that you to avail the combo Discount pack
    benefit you need to submit copy of the original bill of the land line number
    and mobile number along with the to avail the combo Discount form.

    For the call rate details please attachment.

    In future too, please feel free to speak to our call centre executive on 121
    regarding any issue/concern. You can also email us at [protected]@airtelindia.com

    You can get in touch with the Nodal Officer with your earlier request or
    complaint number if it's still unresolved. You may send an email at
    Nodalofficer.[protected]@airtel.in. or you may call at [protected] from 9:30 AM to 6:30
    PM Monday to Friday. The Nodal officer will provide a resolution to your
    complaint in 10 days.

    If you do not receive a satisfactory response from Nodal officer you may send
    an email at appellate.[protected]@airtel.in. or you may call at [protected] from 9:30 AM
    to 6:30 PM Monday to Friday.

    Assuring you the best of our services always, and looking forward to a long
    term association with you.

    Warm Regards

    Harleen Johal
    Nodal Officer
    Bharti Airtel Limited

    To leave your feedback on the current interaction, please use the below
    hyperlink
    Click here to provide Feedback.

    Or, if you cannot click on the above link, please copy the full URL from below
    and paste the URL in your web browser.
    https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=137593FC 6
    7 9 A A719BFC 9 87597EA2E6F9BFA197196F91B7A98F3197F868A&refno=[protected]

    Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
    related to your account on your Mobile Screen.

    [protected]Original Message[protected]
    From: abhishek.kr.[protected]@gmail.com
    To: [protected]@airtel.in
    Cc:
    Sent: 10/05/2010 18:59:52
    Subject: Hi Mr Nagpal

    Hi Ravi Nagpal,
    Just like to inform you that im using AIRTEL Broad Band connection for almost
    one and a half month, my broadband landline no. is[protected]. I've recently
    received a call from airtel agencie about some new offers in which i've been
    provided by a new AIRTEL PostPaid connection NO.- [protected] and along with
    this they promised me certain services.
    1. Now onwards Airtel going to provide me 5 % Discount on my Broadband Bill as
    well as on Mobile Bill, if i activate the service(means if i take PostPaid
    connection).
    2. They even mention to me the call rates going to be flat 1 paisa per second
    fixed on all local and STD no( Any Network).
    I said yes and they activated the new no. for me. but after verfying with 121
    representative on both BroadBand & PostPaid, i'll come to know there is no
    such offrer is available, i'm litterally pitched off with the kind of
    commitment has commited to me and the kind of services is activated.
    The agencie who called me i called them back to confirm that your all
    commitments are not fullfilled and i've been told by the
    customer care representative on 121 that there is no such offer is running now,
    they actually apologies to me for wrong commitment from their center (i do have
    a voice recording for the same what all they have promised me). They want me to
    have some patience till the time there Manager will not come in (Gaurav), still
    for next 2 days no one called me back, and now when i called them again few min
    ago their manager (Gaurav) again hanged up on me. I'm litterly full on fire now
    and i want to SUE both the agencie and the airtel for their wrong commitment.
    Let me provide you the detail that i've for the agencie
    Location:- Keshav Puram
    Ph. no they called me from - [protected]
    Name of the Manager - Gaurav
    Representative who called me - Gautam
    Representative who apologiesed on behalf of Gautam is Jiya
    Now i'm so much horrified, i'm thinking whether to continue with airtel or not.
    whatever happend in last 7 or 8 days are something i never expected from airtel
    it's a big shame for airtel to loosing customer by doing such a mistakes.
    With Regards
    Abhishek Kumar
    Ph. No. - [protected]
    Address:- A-1/262A, MAA SHAKTI APTT
    DDA FLATS, PASCHIM VIHAR
    NEW DELHI - 110063.
    [protected][protected]-----

    Dear Customer, This is to inform that your Q/R/C has been parked and action
    will be taken shortly. Airtel Care

    This e-mail and any files transmitted with it are for the sole use of the
    intended recipient(s) and may contain confidential and privileged information.
    If you are not the intended recipient, please contact the sender by reply
    e-mail and destroy all copies and the original message. Any unauthorized
    review, use, disclosure,dissemination, forwarding, printing or copying of this
    email or any action taken in reliance on this e-mail is strictly prohibited and
    may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
    subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are
    unable to exercise control or ensure or guarantee the integrity of/overthe
    contents of the information contained in e-mail transmissions and further
    acknowledges that any views expressed in this message are those of the
    individual sender and no binding nature of the message shall be implied or
    assumed unless the sender does so expressly with due authority of Bharti Airtel
    Limited. Before opening any attachments please check them for viruses and
    defects.

    AirTel — WRONG COMMITMENT BY CUSTOMER CARE

    SIR/MADAM,
    THIS IS TO INFORM YOU THAT I M USING AN AIRTEL CONNECTION FROM LAST 5 YEARS. LAST MONTH I DID A CALL TO COSTUMER CARE N ASK THEM TO ACTIVATE GPRS IN MY MOBILE. THEY SAID THAT U HAVE A FREE GPRS PACK ALREADY ACTIVATED ON YOUR HAND SET . THEN I ASK THEM DAT TILL WAT DATE IT WILL BE FREE FOR ME. THEY SAID THIS WILL BE FREE FOR NEXT SIX MONTHS ON USAGE OF 2GB. AFTER THAT IT WILL BE CHARGED. I CONFIRM TO THEM TWICE N THRICE THAT THIS IS FREE. THEY SAID YES. THIS ALL CONVERSATION HELD IN LAST MONTH . THAT IS MAY 2011.
    BUT NOW I GOT A BILL OF 684.30 PAISA FROM AIRTEL. I CALLED THEM AND ENQUIRED AB THIS AMOUNT. THEY SAID IT IS CHARGABLE.

    PLEASE GIVE ME THE PROPER RESPONSE SO THAT I CAN PAY THE BILL.

    REGARDS

    GUNJAN SETHI
    MOB- [protected]
    MAINE AIRTEL KA BROADBAND CONECTION LIYA TAB ,AIRTEL KO INSTAL KARNEWALE OFFICER NE KAHA THA KI HAMARE YAHASE MODAM LETE HO TO TIN 3 MAH TAK OTHER NETWORK PAR 250 PER MANTH FREE RAHEGA ,LEKIN BILL CHARGE KAR BHEJA HAI,BAT KARNE PAR WO KAHTE HAI HAMARE TARAF SE ESI KOEE SCHEM NAHI THI.AAPKO PURA BILL BHARNA PADEGA.
    EH TO SARASAR DHOKHA HAI'
    AIRTEL EK BE EMAN CO HAI.ES SE BACHAEN.
    BKNIGAM [protected]

    Airtel — regarding wrong no updation

    Dear Team

    This is in regarding to the complaint of AIRTE as i am having AIRTEL connection past 1 year but from last 6 months i am getting calls from airtel executives that this no is in the name of Harpreet singh who is defaulter and has not paid the amount.

    Everytime i use to tell them that this no is in mine name but same story.

    Now i have marked a mail to Airtel customer care in last week but not getting satisfactory revert.

    Regards

    Ashna khanna
    ([protected])

    AirTel — wrong commitment

    air-tel customer care give a offer many time last the air-tel executive told sir the offer active in u no in 48 hrs plz wait today i call customer care he told me sir we not give any offer for u r no and disconnect my call i m very he-rt and disappoint

    AirTel — wrong commitment

    i have got an service pack which was 3g plan according to which i should have got 3 gb of data usage .but with in 10 days of bill cycle airtel have sent me bill of 5000 rupees .thought they commited that after finishing the pack my internet usage will be free ..
    they have not even informed me whether my pack has finished and i am been charged for the internet usage ..
    customer should be informed by mesage whether the service which we are using have ende or is been charged .there is no way t check the data or actual bill of the number we are using
    Namaste Mr. Rajput,

    This is to inform you that your concern listed on 28 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Namaste Mr. Rajput,

    We would like to inform you that your concern listed 28 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Dear ajay.rajput1975,

    We came across your complaint against Airtel. Unfortunately, we are not able to locate your Akosha ticket based on the details you have given on this post. Thus, we request you to fill this form out so that we can identify your ticket: http://bit.ly/akoshacares. Post that, one of our senior team members will give you a call to help you out.
    Despite the fact that we try our best to resolve complaints, we are not able to do that for all. Here is a Quora post by our founder which will explain the constraints that we face and what we are doing to overcome them: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...
    Hope you'll understand.

    Regards
    Online Team
    Akosha
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      surjeet malhotra
      from Sambalpur, Odisha
      May 28, 2013
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      Address: Bareilly, Uttar Pradesh

      Namaste,
      Since one year the company unable to solve the outgoing messages inability.so many calls,so many emails,but the result is zero.last time I lodge a complaint by email(complaint no.PR[protected]on 17.5.13.The solution was given to me to settings as they prescribed.every setting is in its orderline but the problem is not solve.i try many handsets every time unable to send text messages.no problem in incoming messages so why the problem in settings.why they are not believe that this is all in their system?one thing more which is surprised me that I send him my alternate no.& the no.in which I face the problem,they send me suggestions on my alternate no.OH MY GOD.i am shocked.A multinational company & its educated executives?
      Thank u,
      Surjeet Kumar
      Mob.no.[protected]
      Namaste Mr. Kumar,

      This is to inform you that your concern listed on 28 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

      Regards
      Rakesh Kumar
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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      Namaste Mr. Kumar,

      This is to inform you that your concern listed 28 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

      We assure you that we are committed to resolving the issue to your satisfaction.

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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      Namaste Mr. Kumar,

      We would like to inform you that your concern listed 28 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

      Regards
      Saurav Ahlawat
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

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        S
        shethiaami
        from Mumbai, Maharashtra
        May 28, 2013
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        Address: Mumbai City, Maharashtra

        Airtel is bad
        Hi I lost my phone - airtel card [protected] is my airtel num. I called the call center and blocked the card .
        One of your boy whose num is [protected] calls me on 21st and say he will issue a new card and deliver to my place. He said he will be coming by noon but without informing he came in the evening where we the had left from the place .He got late coz he dint not knew the place . Next day he said he will come for sure since now he is briefed by my dad . again he came late at 7.45pm .He did not inform . I called him and asked him he said he was stuck at grant road.
        My dad gave him the right documents but without a proper check and information he asked my dad to gv his documents and number will be activated by next day morning 9am. two days card was not activated. Again I called him for the same he said wrong documents are submitted so num is inactive . He did not even call me .Why do I have to call him again and again . Next day he came and collected the documents today my num should be active by 9am but still not working .

        Its really sad to say the standard of airtel is gone down and not customer centric any more . Only good in ball talks . I m not gonna pay i single penny for this month . I would like to close this number permanently . Im am suffering since 7 to 10 days just because of some lame reasons .

        you lost the trust . I will never recoomand any on eto buy airtel.
        Namaste Shethiaami,

        We would like to inform you that your concern listed 28 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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          D
          dyhaldar
          from New Delhi, Delhi
          May 27, 2013
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          Address: West Bengal

          Hello,
          I hereby would like to inform you that I am Dyutiman Haldar, an airtel postpaid customer wish to stop my airtel connection on my no [protected]. I bought a airtel data card in 2012 and since then enjoying the connection. My pay plan was Rs 750 per month for which I was getting bandwidth speed of 7.2 Mbps till 5 GB of data. I have already cleared my bill payments till April,2013.Now, for the time being I am in no position to pay further bills due to a financial dilemma. Hence, I would request you to please stop my airtel connection on the above mentioned no.
          Thankfully,
          Dyutiman
          Contact No:-[protected]
          Email-Id:- [protected]@ymail.com

          AirTel — DEACTIVATION OF CONNECTION

          INSPITE OF SUBMISSIONS FOR DEACTIVATION OF MOBILE NO [protected] IN FEB, 09, WE ARE REGULARLY BEING HARRASED FOR NOT PAYING THE RENT . ABOVE ALL AIRTEL CUTOMER CARE DONOT BEHAVE AS WELL.

          AirTel — Deactivation of connection

          On 14 Sep 09, I applied for a new air tel post paid mobile connection at Secunderabad. After submitting all the relevant documents and a security deposit of Rs 500/-, I was given the no. [protected]. I was contacted by an air tel exec on this telephone around the 25th, i also was contacted on the alternate no. and an airtel executive also visited my residence. All the calls were acknowledged. On 02 Oct, my phone stopped working. On contacting customer care I was informed that as I had not used my phone for some time they had disconnected it and now it could be reactivated only if I visited a airtel office with ID proof.I find this situation extremely distressing and a deficiency of service. The minimal airtel should have done was to contact me before taking such a action.

          Pls activate my tel at the earliest
          Group captain Pavan sharma
          College of Air Wafare
          SP Marg
          Secunderabad
          Namaste Dyutiman,

          This is to inform you that your concern listed on 27 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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          Namaste Dyutiman,

          Further to our discussion dated 27 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

          We assure you that we are committed to resolving the issue to your satisfaction.

          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

          Regards
          Rakesh Ranga
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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          Namaste Dyutiman,

          We would like to inform you that your concern listed 27 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

          Regards
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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            R
            raunak dakaliya
            from Hyderabad, Telangana
            May 27, 2013
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            Address: Delhi

            I am so much frustrated by the service of Airtel that I request every single of you not to trust on these guys and never ever switch or buy an Airtel network. I recharged my no [protected] on 6th of may with INR749 but still after 22 days I have n't got my data balance which was deducted without any usage.

            Customer care service is so poor and annoying.. I have made almost 50 complaints so far but these so called genius rather to say bloody are not able to solve the same. I have already made plans to teach them a lesson and go for a postpaid connection and make free usage. As they have done with my hard earned money. I want to make a humble request to every one of you please make teach guys learn a lesson.

            Thanks
            Raunak
            Namaste Mr. Dakaliya,

            This is to inform you that your concern listed on 27 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

            Regards
            Rakesh Kumar
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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            Namaste Mr. Dakaliya,

            This is to inform you that your concern listed 27 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

            We assure you that we are committed to resolving the issue to your satisfaction.

            Regards
            Rakesh Ranga
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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            Namaste Mr. Dakaliya,

            We would like to inform you that your concern listed 27 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

            Regards
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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              B
              bhanusethi
              from Delhi, Delhi
              May 27, 2013
              Resolved
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              Resolved

              Address: SAS Nagar, Punjab

              dear sir
              my husband had a connection of airtel mobile number [protected], i think he had an another new connection [protected] for disturbing our family life due to some reasons. i want the incoming and outgoing call detail of their mobile numbers and sms detail also. please held for our family.

              regards

              mobile no [protected]
              e-mail id [protected]@ymail.com
              Aug 13, 2020
              Complaint marked as Resolved 

              AirTel — Fraud sms to family

              This number - [protected] is calling my family members and friends and blackmailing them about me. Please help me in tracing this number to its location.
              Namaste Mr. Sethi,

              We would like to inform you that your concern listed 27 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

              Regards
              Sandeep Kumar
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

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                M
                Manoj Joseph
                from Bengaluru, Karnataka
                May 27, 2013
                Resolved
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                Resolved

                Address: Mysore, Karnataka

                Reference: Online recharge dated 31.12.2012 ; Transaction ID: 186192

                I used Airtel's online recharge facility (http://goo.gl/41IK9) to recharge my friend's Airtel prepaid number on 31.12.2012 at 23:54hrs. I immediately got a confirmation mail stating "Transaction processed successfully". An amount of Rs.249/- was also promptly debited from my SBI account.

                Much to my surprise, my friend had not received the recharge for said amount even until the next evening. Nor has he received till date! While I understand that transaction failures aren't unusual, my experience with other such online facilities tells me that the due process during an event of transaction failure is to refund the amount not later than 15days.

                So on 02.01.2013, I consulted the Airtel office in Mahadeshwara Nagar, Mysore regarding the same. They advised me to take it up with the "Customer care executive" on Airtel's helpline -121.

                Since then I have narrated my grievance to at least 5 customer care executives over a period of one month. None seemed to help nor offered any solutions. The executives' advice ranged from "You-will-receive-the-refund-within-7-days" to absurd ones like "You-have-to-the-consult-the-SBI-Branch-manager!!".

                I sent mails to Airtel's customer care / grievances (121.[protected]@airtel.com) explaining the same to no avail.

                ---
                Manoj Joseph
                Mysore
                Aug 5, 2021
                Complaint marked as Resolved 

                Airtel — no refund of extra money taken

                i am highly disappointed with airtel Relation Ship center bahulplaza jammu this time as i have been a customer of airtel from last 5 years.
                I went to Relation Ship center Bahu plaza for closing of my no [protected] as i am shifting to deli for official reasons.but they somehow convinced me to get my no reallocated to Delhi with first 5 digits of my changed & also changed my no to [protected] from [protected] .they handed me a slip with their stamp on it for relocation in Delhi after giving my address proof .they told me to go to any RC in delhi & provide the slip given to me to them & i will get my no reallocated without issues & they also asked me to pay RS 300/- in my account which i payed them.but now in delhi the are saying that jammu RC has mis guided me & my no can't be reallocated
                & as i asked them my account balance it is Rs. -287/- & they also told me that i can't get this money back now .as i am on roaming i have to discontinue my no & i contacted 121 for this & they deactivated my sim .Now please help me out .
                please do something so that i don't lose my money & also take some action against the concerened Relation Ship center officers for misguiding
                me & taking extra money from me as i have faced lot of embarassment at southex Relation Ship center delhi.the officers there are very rude.

                AirTel — received no refund

                I have applied for a broadband connection on 7 aug 2010 at home and the site engg. took 2400 Rs. for the connection but after 10 days they say that they are not able to give the connection at my home and till today i didn't received my amount.

                Airtel Recharge — Online Payment

                I made online recharge payment to Airtel for mobile number [protected].
                Amount of INR 295 debited to my ICICI Bank account.
                Payment confirmation number is[protected].
                Trasacted on 04/10/2011.
                My mobile however is not recharged

                AirTel — Refund of online payment for recharge

                Hi,
                I was trying to make online payments for recharge of my prepaid phone but my February 9th transaction did not go through for Rs 333 and i was supposed to get refund same to my bank account but it has not happned yet.

                I did one more similar transaction on 29th february which failed but i did got the refund of the same in March. I am still waiting for my Febarury 9th refund.


                09 Feb 2012 MHDF[protected]-AIRTEL BHARTI[protected] 09 Feb 2012 333.00
                Namaste Mr. Joseph,

                This is to inform you that your concern listed on 27 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                We assure you that we are committed to resolving the issue to your satisfaction

                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                Namaste Mr. Joseph,

                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

                We assure you that we are committed to resolving the issue to your satisfaction.

                Regards
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                  E
                  esoofaneez
                  from Chennai , Tamil Nadu
                  May 27, 2013
                  Resolved
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                  Resolved

                  Address: Kanchipuram, Tamil Nadu

                  I am unable to contact customercare representative of airtel, past several months through my mobile([protected]).I haven given complaints several times but they have done nothing to my complaints till date.If it is like this,then how could I solve my problem regarding the services of mobile connection.This shows their commitments over their customers.Please do the needfull to rectify my problem hereafter,otherwise I have no other options other than legal proceedings. Thank you.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Namaste (esoofaneez ),

                  This is to inform you that your concern listed on 27 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                  Regards
                  Rakesh Kumar
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                  Namaste (esoofaneez ),

                  We would like to inform you that your concern listed 27 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

                  Regards
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                    P
                    Pranav Visal
                    from Taliparamba, Kerala
                    May 26, 2013
                    Resolved
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                    Resolved

                    Address: Palakkad, Kerala

                    I have purchased airtel Top-Up Recharge of Rs. 50/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

                    Serial No. :- [protected]

                    Secret Pin :- 469447**********

                    My Mobile No. :- [protected]
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Namaste Mr. Visal,

                    This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                    Regards
                    Rakesh Kumar
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                    Namaste Mr. Visal,

                    We would like to inform you that your concern listed 26 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

                    Regards
                    Sandeep Kumar
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      P
                      piitr2005
                      from New Delhi, Delhi
                      May 26, 2013
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      I had an airtel broadband account at Bangalore till 5th January 2013, when I moved out of Bangalore and raised a request to terminate the account. The Customer service asked me to suspend the account instead of deactivating it and then I can resume the account in Hyderabad after a month or can deactivate the same at that time. I was also told that I won't be charged anything for this. I suspended the account then and then later raised a request to terminate the account permanently. I paid all the bills till date 5th January 2013. Now I get a mail from airtel asking for an amount of Rs 1016.94. As I already terminated the account and never used the same after 5th January 2013 (infact I no longer stay at Bangalore since then), this amount is definitely NOT payable. I am really disappointed with Airtel on this issue.Its really frustrating and annoying mentally as well as financially. I used the airtel services for 2 years and all the reputation that they had built up during that period is all lost now just because of this issue.
                      Eagerly waiting for some response on this and help on any further legal actions that can be taken.

                      [protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Namaste (piitr2005),

                      This is to inform you that your concern listed on 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                      We assure you that we are committed to resolving the issue to your satisfaction

                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      Namaste (piitr2005),

                      We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

                      We assure you that we are committed to resolving the issue to your satisfaction.

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      This is to inform i am using airtel broad band connection for the past 6 moths. My last two month payment was not paid by me, since i am not using a single kb o[censored]sage because of my system having the problem is it in dead condition.

                      The above information was already shared with airtel while during the tele call, But they are not focus on it only reminding about the payment and forcing to continue the net connection. How can i pay with out using broad and continue the services further without using 0 KB. finally my disconnection request was taken on record as on 21 may 2018.

                      I have told Airtel tell me the nominal charges i will pay it for those payment was not paid by me, but they refuse me and telling if i continue the services i will get waive of for the 50 percent other wise i have to pay full amount for the two months.

                      I am really unhappy about the Airtel services will focusing only on the money not for the customer.

                      My landline no: [protected]

                      My net no: [protected]

                      Request ID : 96286790

                      Customer ID: [protected]

                      Thanks

                      Kumarappan

                      [protected]
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                        Perumanna Meesala
                        from Mumbai, Maharashtra
                        May 26, 2013
                        Resolved
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                        Resolved

                        Address: Adilabad, Andhra Pradesh

                        Dear Sir/Madam,

                        I am intended to convey this message you to installation of tower at villege of Allampally mandal kaddam, Adilabad district A.P. There are around more than 10 villages are phasing issues from signalling, most of the people are using airtel connections. But we are continuously phasing the problem to call and disconnect in between conversations. Its really appreciate if Bharti Airtel management can take this request as initiation to install the tower at Allampally villege and the service will be made available to more than 5000 connections. Further more, many people are interested to utilize the 3G services also.

                        For any other assistance, Please call at following numbers.
                        [protected] -- Perumanna Meesala(Malaysia)
                        +91 [protected] -- Rambadevi(Allampally)


                        Thanks and Regards
                        Perumanna Meesala
                        Aug 5, 2021
                        Complaint marked as Resolved 

                        AirTel — request for a tower

                        there is no airtel network in our village.. Sometimes the network comes but very less... So there is a need to place a towwr in our village..
                        Namaste Mr. Meesala,

                        This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                        Regards
                        Rakesh Kumar
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Namaste Mr. Meesala,

                        This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

                        We assure you that we are committed to resolving the issue to your satisfaction.

                        Regards
                        Rakesh Ranga
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                        Facebook - www.facebook.com/bhartiairtelltd
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                          M
                          malik340
                          from Surat, Gujarat
                          May 26, 2013
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan

                          Hi,myself sandeep malik having mobile no [protected] of Airtel service provider.i use 2G internet services on my mobile for which 98INR deduct from my mobile everymonth.i upgraded my services from 2G to 3G but company deducted amount for both services for same month.i called thier customer care but nothing getting satisfactory answer.kindly help me to get my amount revert. Thanks,Sandeep malik [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I also got same msg and found Rs 99 deducted from my account. No one is picking at the customer care. Can there be some way out?
                          Dear Sir/Madam,

                          I am a prepaid customer of Airtel.
                          My mobile no is [protected]
                          Yesturday Rs.99/- has been deducted from my balance for the subscription to VAS PACK99 without my permission and that they have activated VAS PACK 99 at their own , where as i have not asked to do the same. What the hell is it.

                          Early reply appreciated

                          Regards
                          Gaurav Singh

                          Airtel — balance deducted without my permission

                          Dear Sir,

                          I am a prepaid customer of Airtel.
                          My mobile no is [protected].
                          Today Rs.99/- has been deducted from my balance for the subscription to VAS PACK99 without my permission.
                          I am trying to lodge my complaint from last two hours but all in vain.

                          Sanjay Khanna
                          my mobile no. is [protected].day before yesterday rs.15/=has been deducted from my balance for vas packwithout my permissionand they have activated vas pack at their own, where i have not asked to do same. on 10/03/2008 they have deduct 25/= .i don't know why?they deduct some amt. every month from my balance every month.what the hrll is it?
                          I have been trying calling 121 to deactivate the cricket pack which has been started on my mobile no. [protected], but have got irritated with airtel service. Rs. 5/- per day is being deducted from my account and I receive cricket sms which i am not interested at all.

                          Please deactivate the cricket pack immediately.

                          AirTel — Deduction of Balance without use of service

                          Sir
                          I am using Airtel Prepaid sim in Punjab, India.
                          When i used Airtel's NOP Service to activate Internet on my mobile, 2 days after using this service suddenly my balance of Rs.200 deducted on its own. Instead of helping me customer care official blocked my calls to Customer care. If my problem will not be solved, i'll have to go to cConsumer Court.
                          Dear Sir/Madam,

                          I am a prepaid customer of Airtel in Andhra Pradesh.
                          My mobile no is.[protected]
                          Yesturday i.e., 06.03.2009 @ 20.00 Hrs Rs.30/- has been deducted from my balance for the subscription to VAS PACK30 without my permission and that they have activated VAS PACK30 at their own, where as i have not asked to do the same. I want to know why Airtel people doing this type of deductions without user request. Kindly do the needful.

                          With Regards,
                          A.RAJASEKHAR
                          KURNOOL
                          Mobile No [protected]

                          Rs 3 debited for last Three days without any request for VAS

                          pl discontinue immediately and give credit for earlier debits
                          Hi,
                          I am using no [protected] from Airtel as a pre paid customer.After several call to customer care the ballance which is been debited from my account ballance not yet credited.

                          Every time i re charge the ballance get automatically deducted from my Ac.Kindly suggest.

                          AirTel — Airtel deducting my amount without my permission

                          Sir,
                          With due respect i beg to say that, about 10 days ago airtel subscribed me to gandhi sms quotation pack without my permission. It sends me a sms quote daily to my cell no.[protected] and reduces rs 1 daily from my account. I made contact several times to airtel customer care, they told me everytime that your subscription will be unsubscribed. Even they told me to sms some keywords to some numbers, i did what they said everything everytime but in vain. Now i am very upset after doing all these absurd things and i want to get rid of this junk. Please help me. I cant remove my sim because i am using it for about 8 years and my colleagues and friends and family members all contacts me through this number. I will be highly thankful to you if you helped me regarding this complaint.
                          Dear Customer,

                          This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                          Regards,

                          Robin K

                          Airtel Services — Airtel -amount deducted from balance

                          Sir my name is Pallavi Pande Cell No. [protected]. I faced the problem, 30 Rs deducted in my balance of 23 dec 09. When the same is communicated to customer care executed, he refused to refun the amount. as subscription activated on your number and i can't any help, he replied me this is not my fault,this is your problem.
                          This is not first time that Airtell is activating such unwanted schemes on customer and charging the moneny. We are using the mobile to commnunication and not for the entertainment . The Audio which activated, on my mobile is not known to me. If I activated this scehem, I might have used it atleast once. Airtel can prove if I have used this servise, I am ready to pay the charge which they debited..
                          When I told to transfer to senior person from airtel, they told to talk with Nodal offier of Government of India and refused to solve the problem.
                          This is not the first time I am facing problem with Airtel. Suddenly we can't change our mobile number also as we have given this contact number to most of the places where the emergencies may occur.
                          Airtel can recall the communication I had with them that I never want any such paid entertainment services as I am using this service only for communication.
                          We are saving a paisa by all the means and airtel is taking money from our account as they are supposing that the pre-paid money of the customer is being to be used as they want for such unwanted services.
                          I request to look in this matter and solve my problem and help me to get my money back Thanks.

                          AirTel — without using service deduction from balance

                          my no. [protected]. my balance rs.20 . is deducted without using service. on 23 jan. return it, close service of airtel live. i dont want it.dont make same mistake again thank u

                          AirTel — deduction of amount without use

                          my phone number is +91-[protected].....airtel always deduct some amount from my balance in account of one or other services .....which i had never applied to activate.....i called to cosumer complaint forum but ...got unsatisfied answers ....kindly help me

                          AirTel — Deduction without permission

                          I am Vinay. My mobile number is [protected].
                          Continuous meesages from [protected] are being coming about the subscription to getting "bizarre facts" through SMS.My balance is in negative and am facing lot of problem. I have never subscribed for this service.
                          Initially Rs.30 got cut from my balance in the 1st week of March and Re.1 is being cut daily.
                          I sincerely urge the concerned authorities to refill my balance. It is a very big problem. Please try to understand.

                          AirTel — deduct amount from my balance without providing any service

                          Dear sir,
                          I am airtel prepaid sevice user last 4 years.I am sad of the air tel service,many they dedUct the amount from my balance.since laast 2day ago like this matter happened,and contact to costumer care service(SHALINI)but not positive response,than i contact nodal officer & lodge a complaint to Mr Sorab.
                          Sorab lodged my complaint i.e[protected] on 6/4/2011 at 10 am & he assured ur deducted amount refund with in 4 hrs after waiting then we contact Mr Mr Ruchi raj Nodal officer on his phone [protected]
                          stayed on 30 min but last not any solution till this time.
                          kindlly help me above noted matter.
                          Thanks
                          regards
                          urooj fatima
                          91-[protected]

                          Airtel — BALANCE DEDUCTING WITHOUT PERMISSION

                          AIRTEL GAVE THE SUPER POWERPACK OFFER FOR MY MOBILE[protected] FOR SIXMONTHS.AFTER 15DAYS DAILY RENTAL OF 1RUPEE DEDUCTED FROM MY BALANCE.ASKED THE CUSTOMERCARE PEOPLE THEY TOLD THAT YOU DONT HAVE THAT OFFER NOW.BUT I HAVE PROOF FOR THAT OFFER IN MESSAGE FORMAT

                          AirTel — Deduction of extra amount from my balance

                          Hi,
                          I have put standard call cutter pack for reduction of STD call rates.. I should be charged 33paise for every 1 min, but I am charged 50paise for every 1min. When I called and spoke to customer care, they are cutting my call and not responding properly..They are not giving me a proper reply.
                          hi
                          i had this problem past 2months..every alternate day my balance is cut by 6rs evry night... in the night i check my balance and in the morning i see its cut by 6rs...i have called the customer care people 5times by now...and spoken to many people..they say eachtime either some -HUNGAMA.COM or BIPASHAS SECRETS or something has been activated on your phone no.and so the balance is being deducted..by profession i am a doctor and dnt have time for any of these things...i never go to such sites or offers.at the max i use facebook on my phone...but it is ridiculous that such services are activated on my phone n balance is cut without my permission..i had lodged a complaint 15days back,so for 5days it was not cut.but again the same thing is happening since the last 2-3 days...last night my balance was 241rs and today morning its 235rs.i would like to know the reason why this is happening.pls get back to my complaint because talking to ur customer care executives is useless.if not i will think of changing my connection because airtel is giving me a lot of problems.thank u.my email id is [protected]@yahoo.com

                          Airtel — amount deducted without concern

                          Amount deducted from without informing and when I try to talk with customer care today so many times it give option to press1and after pressing 1some message about how to check account balance is told and call disconnect
                          It's mental harrasment calling to customer care not getting result even after listening unnecessary message

                          Airtel — Deduction of Balance without permission

                          Hi,

                          I have airtel connection with me. Airtel has deducted my balance by activating services like hello tunes , follow the stars without checking with me and without my confirmation. After calling to their call center, the lady told me that I will get my balance immediately. I asked her the case number of conversation but she told that once call complete , i'll get the case id through SMS. BUT NEIGTHER I GOT BALANCE REVERTED TO ME NOR THE CASE ID TO CLAIM FOR FURTER QUERIES.

                          This is very pathatic and airtel is cheating with customers. I request te readers to switch to otehr service provider as soon as possible.

                          Thanks,
                          Ajay- [protected]

                          Airtel — airtel deducted my balance

                          my mobile number is [protected] ,I recharged of RS 98 as internet pack and recharged of RS 25 as balance ,when I was surfing my internet then airtel deducted my whole main bailace of amount

                          Airtel — deducting my balance

                          sir,
                          my number is [protected]. in this number automatic deduction my account balance rs 20. pls my money back.and stop all services.
                          Namaste Mr. Malik,

                          This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                          Regards
                          Rakesh Kumar
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                          Namaste Mr. Malik,

                          We would like to inform you that your concern listed 26 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

                          Regards
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Thanks lot my concerns addressed very satisfactorily
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                            S
                            sandy thakur
                            from Indore, Madhya Pradesh
                            May 26, 2013
                            Resolved
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                            Resolved

                            Address: Solan, Himachal Pradesh

                            good afternoon sir/madam,

                            i am sandeep thakur i am from h.p distt-solan (kunihar) sir main airtel ke khilaf complent karna chahta houn ne muje ye massege 21may 2013 ko aya tha aur mane rc karva diya par jab rc houaa to mujhe 650mb mila jab ki unlimited offer diya tha mane custumer care main call kiya to vo mana kar rahe hai ki humne koi massege nahi bheja main dono massege show kar raha houn please check it.

                            (1)Special Internet Offer: Recharge your airtel mobile with Rs98 and get unlimited data surfing,downloading benefits for 30 days.For details,call 121314 (tollfree)

                            Recharge Successful on[protected] at 02:31PM,MRP: Rs 98.00, STax: Rs10.78, TransID[protected] Validity: 21 Days Benefit: 650 MB 2G Data
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Namaste Mr. Thakur,

                            This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

                            We assure you that we are committed to resolving the issue to your satisfaction.

                            Regards
                            Deepak Mohod
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            Airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
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                            Namaste Mr. Thakur,

                            We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

                            We assure you that we are committed to resolving the issue to your satisfaction.

                            Regards
                            Saurav ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                              I
                              inderpreet24
                              May 26, 2013
                              Resolved
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                              Resolved

                              Address: Bhopal, Madhya Pradesh

                              I am using Airtel Prepost mobile connection from last 10 year.
                              Now I have shifted to a new place - Sanyuta Vihar-59, Adharshila, Berkhedi Pathan.
                              Airtels network coverage is very very poor in this area, everytime I have to come out of my house to attened any call.

                              We all neighbors are thinking to either switch to some other network to get rid of this problem.

                              I request you to look into this issue as soon as possible, I appriciate a quick response on this.

                              Regards,
                              Airtel Prepost Customer
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              AirTel — NETWORK COVERAGE PROBLEM

                              I AM I.PSREEKANTH, MY AIRTEL NUMBER IS [protected], I HAVE STILL A PROBLEM.I HAVE NO NETWORK COVARAGE IN MY HOME. I COMPLAINED SOMANY TIME TO AIRTEL BUT NO RESPONDS FROM THERE.IN MY HOMETOWN SOMANY AIRTEL CUSTAMERS HAVE STILL THIS PROBLEM.

                              NAME : SREEKANTH.I.P
                              MOB NO : [protected]
                              ADDRESS : SREESHYLAM (H)
                              PARAMBIL (PO)
                              PARAMBIL KADAVU
                              CALICUT-12
                              KERALA

                              AirTel — about coverage

                              i have local Maharastra Airtel sim and from past 3 day my cell is out of coverage, now i am in mumbai but it can't give me home network my network setting is manual.and after selecting airtel it gives me the massage of "not accesible".
                              please try to reply me soon with solution.
                              Thank you.
                              i lived sambaratipalayam in cuddalore(dist)in tamilnadu.in my villege near three air tel . towers in my villege in 3km network is very bad i complain so many times so plz do the propere network in my place.

                              AirTel — no network coverage

                              hey my mobile no is [protected], (post paid) after paying the bill also my phone was not activated & also i had no network
                              to contact customer care.would u plz rectify it soon.

                              AirTel — Network coverage

                              I am facing major issues with the network coverage for the Airtel at my residence, with more than 10 months into it, there has been NO resolution to this issue so far.
                              Only reason I am still with them because I don't want to change my number and waiting for number portability to start in India,

                              I have seen the worst customer service from the company and very disappointing attitude even from the Sr executives of Airtel. I have tried complaining through web, mail and calling them. NO USE

                              AirTel — no coverage

                              I am using my airtel no in six years, I have no covarage in my home after some months...so please clear my complaint.
                              Namaste Inderpreet,

                              This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

                              We assure you that we are committed to resolving the issue to your satisfaction.

                              Regards
                              Deepak Mohod
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              Airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                G
                                guptapco
                                May 25, 2013
                                Resolved
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                                Resolved

                                Address: Sant Ravidas Nagar, Uttar Pradesh

                                sir my mo no [protected]...few days that sim is borred through airtel compny.nn barred incoming n outgoing....custmer care says sumbnit document agin..me subbinet document three time...bt my number not unbared n i cn't call reseve incoming n not going
                                outgoing call any number help me...
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Namaste (guptapco),

                                This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                Regards
                                Rakesh Kumar
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Namaste Mr. Gupta,

                                This is to inform you that your concern listed 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

                                We assure you that we are committed to resolving the issue to your satisfaction.

                                Regards
                                Rakesh Ranga
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                Namaste Mr. Gupta,

                                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                We assure you that we are committed to resolving the issue to your satisfaction.

                                Regards
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  M
                                  ManinderS
                                  from New Delhi, Delhi
                                  May 25, 2013
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana

                                  I have been having problems related to Airtel's monthly data usage. My monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off.
                                  And I've noticed this huge jump in data usage from the month after the Airtel Smartbytes Service was launched.

                                  My average monthly data usage was less than 10 GB initially. After airtel launched its smartbytes service, my data limit went dry on the 20th of every month (monthly billing cycle 5th of every month). Whereas, my monthly internet usage remained the same.

                                  I later upgrade to a 30 GB plan, which worked fine for about 2 months, post that, the same problem.
                                  I then decided to upgrade to an 80 GB plan, which again worked fine for just a month, however, I've started facing the same problem again. And the data limit would go dry just within just 15-20 days. And all this data usage/theft, without my internet surfing habits being changed. I mean, how can I go from a 10GB monthly data usage to 80 GB, with same internet surfing, and still its falling short every month.

                                  Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever. In a way, we're being forced to buy smartbytes and the customer service, as usual, is of no help in this regard.

                                  Please bring this matter to light and someone help resolve this.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Data Theft — Data Loss / Theft

                                  Hi,

                                  I'm working in a IT Infrastructure Management company, where my job is to meet my customers regularly to know how our team is working with them, and driving quality initiatives to improve the customer satisfaction. In this kind of profile, there are lot of confidential data that our client share with me. As the profile demand, i work on my office laptop and store all this data into it.

                                  More over in my laptop I also store my personal data(like my back account details, investment details, scan documents etc etc). All this data is very important. To protect the data, I need to take the regular backup of all such (personal + client side) data on my Personal External Hard Drive regularly.

                                  Few days back, I was given a new client at different location. Initially, I was staying with one of the Program Manager for that site. On the day i moved out from his house, i found that my Personal Hard Disk Drive having all this data is been stolen. I asked couple of time to that Program Manager about my Hard disk, but he just have to say "No".

                                  I'm in great loss if I do not get this External Hard Disk, as all my 4 years of official data along with my personal data (bank details, investement details, scann copy of my certificates etc etc ) will be in wrong hands. At the same time, I cann't just pin point this Program Manager on stealing HDD. (i do not want to spoil the pear relation by blaming for this loss)

                                  Please help me. What should I do? Can I log a police complain on this? If yes, under what section and what clause? (I have never faced such situation before; thus little panic also). Moreover i do not have the s/number, make / model of that hard drive. (it was an assembled External HDD, used only for the data storage).

                                  Please help me.

                                  Regards,
                                  Baljit
                                  As i am . T.Thiyagaraja. my pan card was loss last week in triuchy(tn). i want to issue new pan card.
                                  pan card no-AEBPT0743L.
                                  please send complaint form for loss of laptop in jodhpur india

                                  AirTel — THIEVES @ Airtel

                                  DONT TRUST "BHARTI AIRTEL" ...............THEY ARE THIEFS.......
                                  THEY TOOK MONEY & DOCUMENTS FROM ME ON 28/03/2010 AND TILL DATE MY ISSUE COULD NOT BE SOLVED ABD ON TOP OF THAT ....MY PHONE DISPLAYS A MESSAGE THAT " SIM CARD REGISTRATION FAILED" ..............
                                  mOBILE NO : [protected]. (J&K ,SRINAGAR)
                                  Namaste Maninder,

                                  This is to inform you that your concern listed on 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                                  We assure you that we are committed to resolving the issue to your satisfaction

                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
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                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Namaste Maninder,

                                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                  We assure you that we are committed to resolving the issue to your satisfaction.

                                  Regards
                                  Sandeep Kumar
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  I STARTED PAID ATTENTION TO AIRTEL DATA THEFT AFTER MY INCOME STARTED DIMINISHING- ALL GOVT- MEDIA- CORPORATE SECTOR, LAW & ORDER EVERY DAMN THING YOU SEE IN POWER TODAY IS UNDER THE CONTROL OF SATANIC DARK FORCES OF #ILLUMINATI ROTHSCHILD THERE ONLY PLAN TO BRING NEW WORLD ORDER OF ELITE.

                                  TODAY 8T OCT 2015 MARKED NEW DAY FOR MY INTERNET CYCLE- I JUST WOKE UP TO CHECK ON SMARTBYTE MY SPEED WHICH WAS REDUCED TO 512 KBPS AFTER THE SUPPOSEDLY CONSUMING MY ENTIRE 40 GB DATA...

                                  TO MY SURPRISE- INSTEAD OF ALLOTTING ME ENTIRE 40 GB- MY BALANCE SHOWED 39.33 GB- AIRTEL STOLE MY 700 MB VERY SMARTLY, WHEN EVEN MY MODEM WAS OFF EVERY NIGHT..i AM NOT GOING TO SIT TIGHT THIS TIME...i AM AWAITING THERE REPLY ON SAME !
                                  We are also having the same problems related to Airtel's monthly data usage. Our monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off.
                                  And I've noticed this huge jump in data usage from the month after the Airtel Smartbytes Service was launched.

                                  Our average monthly data usage was less than 10 GB initially. After airtel launched its smartbytes service, my data limit went dry on around 20th of every month (monthly billing cycle 25th of every month). Whereas, my monthly internet usage remained the same.

                                  I later upgrade to a 30 GB plan, which worked fine for about 2 months, post that, the same problem.
                                  I then decided to upgrade to an 80 GB plan, which again worked fine for just a month, however, I've started facing the same problem again. And the data limit would go dry just within just 15-20 days. And all this data usage/theft, without my internet surfing habits being changed. I mean, how can I go from a 10GB monthly data usage to 80 GB, with same internet surfing, and still its falling short every month.

                                  Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever. In a way, we're being forced to buy smartbytes and the customer service, as usual, is of no help in this regard.

                                  Please bring this matter to light and someone help resolve this.
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                                    S
                                    saranthilak
                                    from Bengaluru, Karnataka
                                    May 25, 2013
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    the airtel relationship centre in mahadevpura (near bimal maruti showroom) denies the existence of prepaid nano sim card, the other relationship centre in rajajinagar (near diacon hospital) refuses to give nano sim saying many customers have nano sim activation problems
                                    the customer service representatives
                                    - 1st person says nano sim is available
                                    - 2nd person says i have to go to their main show room in bannergatta and cuts the call
                                    - 3rd person says there is no activation problems and to visit nearest relationship centre, on insisting that i am in the relationship centre in rajajinagar finally ackowledges to register a complaint and says i will get response in 24hrs

                                    eagerly waiting for the response

                                    its utter nonsense airtel for me being with you for over 7 years now and this the customer support you are providing.

                                    email: [protected]@gmail.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    my contact number [protected]
                                    Namaste Mr. Thikak,

                                    This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Namaste ( saranthilak ),

                                    This is to inform you that your concern listed 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    Regards
                                    Rakesh Ranga
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Namaste Mr. Thikak,

                                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    Regards
                                    Sandeep Kumar
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    this irshad
                                    my number is [protected] sim number[protected]h-2
                                    see i have taken a nano sim[protected]h-2 in airtel relationship center and asked him to activate the same number on this new sim but he cant do and said may be there is problem in sim and asked to change and when i got the other sim and told him to activate it he says that its not activating and he had sent some mail to someone and it'll activated on monday 15-7-13 but it dint as i had called him on his own number he dint even answered it.is this is the way you treat your costomers?and more over why dont my sim activates what is the problem?i had bought a new iphone 5 which only works for nano sim shall i just see its face and enjoy?
                                    eagerly waiting for reply and make my sim activated.
                                    email on [protected]@yahoo.com
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                                      K
                                      Karthik Keyan
                                      from Tiruchengode, Tamil Nadu
                                      May 25, 2013
                                      Resolved
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                                      Resolved

                                      Address: Namakkal, Tamil Nadu

                                      Respected Sir/Madam,
                                      I am Mr.Balakrishnan . Since i am using my airtel number [protected] for more than 10 years.From the past week onwards there is a call & missed call from anonymous person i don't know who they are. His/Her motivation is to irritating missed call to my number. I am Patient I can't tolerate this kind of activities.Please kindly accept my complaint and block the culprit number as soon as possible.

                                      To Block this number : [protected] ( This Is The culprit number)
                                      Aug 5, 2021
                                      Complaint marked as Resolved 

                                      AirTel — Missed call in USA

                                      I have complain against a Prepaid user of Airtel mobile service User. He gives miss calls to my home (USA) at owed hours and he is doing this like he is having fun. I called to India Airtel and got his information.

                                      AirTel — Missed Caller

                                      I WANT TO KNOW CALLER IDENTIFICATION OF MISSED CALL IS COMING FROM [protected]PLEASE EXPEDITE AND MY MOBILE NO. IS [protected].

                                      Airtel — getting calls from a number regularly

                                      i have been receiving a call from a number . he has been torturing me and warning me. he is using very bad language. he is even calling me as aprostitute. i am getting calls from[protected]. could you please give me the name and address of the person who is calling me. my email id is bashi4british @gmail.com

                                      Bharti Airtel — Miss call from bharti airtel number

                                      Hi,

                                      I am getting miss call from number "[protected]" on every day - person calls me 5 to 6 times everyday - Whenever I try to call he did not response - most of the times he calls in night around 1 A.M to 3 A.M - Please advise should I registered the complaint in police station or you will take the action.

                                      Thanks and Regards,
                                      Anuj Jain
                                      Mobile: [protected]

                                      AirTel — Regular miss calls

                                      I would like make a compliant against the mobile no [protected]. The owner of this mobile number is repeatedly giving miss-calls to me from March 2, 2010. I tried to call him and also sent him an sms to know the whereabouts of this person. But still he keeps miss calls. Kindly help me as it is urgent

                                      don't know — miss calls

                                      Dear Sir,
                                      we are recieving miss call from 1 month on landline no. 2440416 and we are not able to trace the number. it is requested to your kindself please trace the number and make the complaint against it, so that we will get rid of the mental disturbance.
                                      looking farward for your coporation
                                      email id: [protected]@rediffmail.com
                                      Thanks and regards
                                      Manzoor Ahmed Bhat
                                      Chanapora Srinagar

                                      AirTel — having missed call

                                      hello sir,
                                      today i have a missed call from number [protected] on my airtel phone [protected]. i m in tension . so please resovle this conflict.
                                      shashank shrivastava
                                      student
                                      i want to stopped my airtel preepaid connection [protected] from wroght now because i have a another no. of airtel

                                      Airtel Mobile — Missed call anonymous

                                      I got a missed cal from Ph no[protected] which I suspect to have emanated from Pakistan.My Airtel mobile no is [protected].I did not call back to the missed call no to avoid problems.I just wanted to inform you to get your advice on what I should do if I get such calls esp from Pakistan
                                      Namaste Mr. Keyan,

                                      This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Namaste Mr. Keyan,

                                      Further to our discussion dated 25 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                                      We assure you that we are committed to resolving the issue to your satisfaction.

                                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                      Regards
                                      Rakesh Ranga
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
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                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Namaste Mr. Keyan,

                                      We would like to inform you that your concern listed 25 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

                                      Regards
                                      Sandeep Kumar
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                        A
                                        arvindparashar09
                                        from Mumbai, Maharashtra
                                        May 25, 2013
                                        Resolved
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                                        Resolved

                                        Address: Delhi

                                        Hi,

                                        I already registered a complaint on April 25 2013, Regarding the bill plan and security money.
                                        A executive contact me from this number [protected] and assured me that i had change your plan and credit security money.
                                        As of now when i received my bill:-
                                        It doesn't show any security money in my account.
                                        Neither the CUG was activated on my number with my existing numbers and bill amount is unexpectedly very high.

                                        Thanks & Regards,
                                        Arvind Parashar
                                        [protected]
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Hi,
                                        1.I called to Airtel Toll Free No. [protected] and ask for new postpaid plans and on the same day I recieved call from airtel angent ANJALI and she told me a plan and ask 250 rupees as security money per number and also told that it is refundable,the details and name of plan are:
                                        SUPER SAVER 199 CUG PLAN
                                        600 LOCAL/STD MINS.
                                        300 LOCAL/STD SMS.
                                        FREE CUG WITH IN GROUP.
                                        2.I agree with anjali and she sent their executive Prakash to my address and take 1250 rupees from me.
                                        3.on one my number a different plan is activated by the anjali and then she says it was activated by airtel team not by me so you need to talk with 121.
                                        4.when i call to Anjali she is not answer my call and when spoke with airtel customer care executive they are also not co-operated with me,they only says mails us but on mail i didn't find any satisfactory answer from them.
                                        5.they cheated me and airtel still not take any serious action against Anjali.
                                        6.CCE also not going to change my plan even I called so many times

                                        thanks & Regards
                                        Arvind Parashar
                                        [protected]
                                        Hi,

                                        My security money of rupees 250./- is still not showing in my bill even our executive call me and give me assurity for the same.

                                        Thanks & Regards,
                                        Arvind Parashar
                                        Namaste Mr. Parashar,

                                        This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                        Regards
                                        Saurav Ahlawat
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        Airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                        Namaste Mr. Parashar,

                                        Further to our discussion dated 25 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                                        We assure you that we are committed to resolving the issue to your satisfaction.

                                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                        Regards
                                        Rakesh Ranga
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
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                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Namaste Mr. Parashar,

                                        We would like to inform you that your concern listed 25 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

                                        Regards
                                        Sandeep Kumar
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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