Airtel Complaints & Reviews

AirTel — not got recharge amount

dear sir

i am using airtel no [protected] (andhra pradesh), went bombay for some work, their i was recharged
the talk time with 100 rupees but the talk time not yet updated it showing 00.00
transaction id[protected].
can you find into the details and revert back to me immediatelly
thanking you sir
vinod kumar
[protected]

AirTel — Recharge Failed

I recharged airtel mobile through online .Money deducted but mobile is not recharged. I informed to respective person .Still now i did not resolve. I attached proof of receipt

mobile : [protected]
mail : [protected]@gmail.com

Namaste Mr. Kumar,

This is to inform you that your concern listed on 13 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Kumar,

Further to our discussion dated 13 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Kumar,

We would like to inform you that your concern listed 13 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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AIRTEL PHONE AND INTERNET CONNECTION — Landline and internet connection not working

Sir,

I, Radha Chaturvedi, is holding AIRTEL land line number[protected], located House No. 9, F2 Sector, Mayur Vihar Colony, Ashoka Garden, Bhopal - 462023, M.P. since[protected]. I have also activated INTERNET CONNECTION on the line.

On 3-6-2009, the landling and internet connection was not working and I lodged a complaint with customer care executive Mr. Abhishek at 1230 hrs. who gave me a complaint no. : 20488696 and assured that the landling and internet connection will function before 1730 hrs. on 3-6-2009.

It is now well past 1200 hrs. on 4-6-2009, and still the landline is not functional. No one from Airtel has botered to call me or to inform me of the delay in starting the line which for all practical purpose has gone dead only after 3 days of installation!!!

You are requested to kindly provide better service and do the needful please.

Yours truly,
RADHA CHATURVEDI

Airtel Landline — INTERNET NOT WORKING

I HAVE COMPLAINED AROUND 4 TIMES TO AIRTEL TELESERVICES REGARDING MY INTERNET CONNECTION BUT UPTILL NOW NOWONE HAS CAME YET..
ALL THE COMMITMENTS THEY MADE ARE BIAS AND I AM FACING A HUGE PROBLEM AND SUFFERED HEAVY LOSSES IN MY BUSINESS..

MY COMPLAINT NUMBER ARE AS FOLLOWS
35402328
35504796
35567810

ZUBIN PABREJA
[protected]
[protected]

Dear Sir,

i am megaha paliwal

my phone no.[protected]

this phone & internet connection not working last 5 days we have complaints 5 times but no reply me

pls solve this problem immediate

other wise removed your connection tomarrow

Regards
sachin paliwal
my mob :[protected]

Airtel — deactivate landline and internet immediately

I am resident of palam vihar residing in I-843 A . Due to transfer i want my landline and the internet to get deactivated immediately. the number is 4378334. please kindly ensure it gets deactivated by today only. thank you.

AirTel — landline/ net is not working

Iam Lelavathi Guna Seaker . Submit my request regarding that my land line 42865368 and net line also not working for past one week . My complaint NO 7744874 on 17/6/11 . Till the time the airtel technicians din't complet my complaint . take necessary steps "AS EARLY AS POSSIABLE"

Namaste (new ascent),

We would like to inform you that your concern listed 13 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Shankar,

This is to inform you that your concern listed on 12 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Hello Mr. Rakesh Kumar,

I sincerely thank you for taking pain and replying for my post. I myself a resident of vasanthapuri colony and i have faced the problem o[censored]navailability of network providers and at last have taken Beam broadband services. I don't have any problem in providing my details but it wont rectify the problem, I may not be a person to give you a suggestion but you can setup a survey team in vasanthapuri colony, Malkajgiri areas and gather information from people. Am sure that many people will positively respond to your team.

Hoping for a positive response from you,

Yours sincerely,
Ravi Shankar Upadhyayula,
B.Tech (Civil), NIT Durgapur.

Namaste Mr. Shankar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.


We assure you that we are committed to resolving the issue to your satisfaction.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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AirTel — MISCOMMUNICATION

Dear Sir

i am use airtel number [protected] from 1.5 year in every bill airtel wrong bill generated arter call him they discount in bill and correct the bill you can check my every bill.he also commit me we will gave you rs 100 talktime in every month for our this service.now again this bill they not gave me same discount and not discount me in 125 free sms as his bill plan 125 sms in every month now i talk with his customer care ranjit kaur she reply on diwali our message is chargabe so we can not gave you discount i ask her are your team communinte or gave information for this i ask her now show me proof when you inform me then i am not ask for discount.
dear sir this is harassment and for me plz help in this matter.

Regards
Navin Kumar
[protected]
[protected]

till date not any response received

today i received a call [protected] he have no manners how talking with customer

Namaste Mr. Mehra,

This is to inform you that your concern listed on 12 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Mehra,

Further to our discussion dated 12 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Mehra,

This is to inform you that your concern listed 12 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Mehra,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Nijil,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Nijil,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — Automatic caller/hello tune activation against Prepaid Cell Connection

Airtel is just cheating. I did not opt for caller/hello tune against my Airtel Prepaid Cell Connection. Airtel activated it automatically.

sir namaskar,
i am ananda a consumer of airtel in orissa circle having mobile number [protected] beg to state that, last night after making a call to a local number beside the call charge a sum of rupees 45/- had been deducted from my account. i contacted with customer care and came to know caller tune service activeted by pressing * button . but i am sure sir i never press any button during that call . repeat i never press any button during that call. automatically that service activated .please solve my problem and return my deducted said amount for which i shall ever grateful to you.

I am having two connections( [protected]--Prepaid) without hello tune and ([protected]-Post paid ) with hello tune Imagine (remix) .

Surprisingly SAME HELLO TUNE of my other postpaid connection got activqted vide SMS no -6782 & 6781 .I might have pressed some button to close some UNSOLICITED SMS from your end.KINDLY Deactivate your all prmo SMS from both the connection for future years so I may not be trapped like this.

Needles to mention that getting hello tune in my prepaid connection I had to call up your helpdesk executive and then select some tune which got activated after few hours.But in the forced injected hello tunes for [protected] all these stages were not there.

Kindly arrange to refund the charges duducted from the account for activiting hellow tune and extend your good genture to customer which normally airtel does.I have already informed to your helpdesk and ref no is indicated at the subject.

Airtel — pure activations

hello hi airtel has become worse that they are showing that they are no 1 but this not where the distributors and the dealers are doing preactivations and selling the cards in numbers at low price they company is becoming worse that the are killing people hard earned money and the government doest even care like this company nowadays every thing is only with the money distribuor like mayura agencies in katpadi vellore is the worst amd bks traders in vellore are the worst where the distributors do sell the companys demo cards at rs 2000 to 5000 and even do lots and lots of preactivations and wasting the comapany prepaid card for where the airtel company is giving more and more commision but or utter waste

AirTel — deduction from my balance

I am a user of Airtel Mobile service with Mobile No. [protected]. frequently i am receiving messages that enjoy download games with http//gclub and deducting amount from my available balance.

Before this I lodged 2 compalaints and thought that it may be stopped. Today i received a call from Airtel custer service and they inform me that in future it will not happened. But today at 3.30 afternoon again it happened and they deducted Rs.20 from my balance. Due to which i am feeling very uncomfort and planing to change my mobile service from Airtel to any other Mobile service because I can not afford this much loss.

Kindly take personal interest and take necessary step to stop this type of deduction and inform me otherwise there is no way to change my mobile sevice.

Hoping a favourable action.

Mohammed Anwaruddin

AirTel — automatic activation

now days airtel il active joke, match score and friends chat option automatically. they il taking subscribe amounts..... its very bad....making fool to customers

AirTel — Activation of Pack

My airtel no is [protected]. Today activate Baba Ramdev Pack and charge Rs.5 for 5days without any inform me. And there is no chance to complain to Airtel customer service because they always say that the pack is activated by you and it is not activate automatically but the question is when they inform me about there pack? Only I got a sms at 17.59 on 06.06.2010 "Thank You for choosing Baba Ramdev Pack. You will now receive update on Baba Ramdev Pack. You have been charged Rs5 for 5days. To Stop dial *646*734#." Please stop them to activate this kind of activation.

AirTel — auto balance deducting

Huge balance getting deducting from my no [protected] automatic ,After checking i found that a value added service called "star of the month" is activated on my number, but I HAVE NOT REQUESTED FOR ANY SERVICE. this service has been unwantedly been activated in my number by airtel hence balance has been deducted. I called their careline several times but always call gets disconnected. this is creating a big mental hazardeous to me .I kindly request you to look after this matter and credit my balance immediately and reply as soon as possible.

airtel / Mobile connection — automatic services activated

Sir My name - Raj Narayan Mobile no-[protected] many times my mobile no automatic services activate and and balance dented my no call for customer care without any correct resign my call disconnect so many times and argument support person please take a correct action in future no safer any customer
Thank you

AirTel Bharti — auto balance deduction

i am currently in gurgaon.My account balance is deducted automatically.at 1:47PM 5 rs is deducted from my account.I received a msg that i renewed voicecricket service.whan i call to customer care they said that I activated the service by today at 12PM... by dialing a no.
But I don't activate any service. One more thing If i activate the service by today how they can renew it today.... Its a trick to trap annocent customer.. plz help me to get my balence and take action to this fraud company..my mobile no is [protected]

AirTel — Deducting balance and activating services automatically

Hello Sir

In my mobile automatically the services getting activated without me knowing.
Yesterday Radio service get activated on 6 P.m. and 30/- deducted from account.
Today some Ravi Teja event get activated on 6:28 P.m. and 15/- get deducted from account.
What’s going on.
I tried to all ur customer care nos. like 198, 121, 1211, 12118, 59830, 54321300, 1909, 12321, [protected], 4121 but no where direct call connected to customer executive.
Please do the needful help.
And plz credit the amount of these services in my account. And deactivate these 2 services, I am not interested at all.
Without my permission how it’s getting activated.
Waiting for your response.

AirTel — not give my balance

i have no creadit my balance on my number[protected] airtel,but my bank account balance is debited rs 100 online.

Bharti Airtel — automatic balance deduction

sir,
i praveen arya [protected] live in yamuna vihar dl-53
sir many time i complained to airtel coustumer care but no response from here many time i have loss money 30,45,30,50,25,40Rs respectivaly they activate hello tune,game&other.
i call this no 121,198,12118 but no respons & call automatic disconnact.i am very unhappy with airtel plz refund all detacted money.
plz take appropriate action

Airtel Prepaid — Airtel Hungama Video

Hello Sir,

My airtel prepaid number [protected] is being charged with Re5/- everyday for hungaama video service which i've subscribed by mistake. Please unsubscribe/discontinue this service as i'm unable to do so.

Airtel — deduct the fund

My mobile no is [protected]. I have been receiving c,airtel tv since last month. But I don't want this service. Pl. cancel this service as soon as possible and refund my balance .I have being charged Rs. 94 & 32. Hoping for the quick action. This company is fraud and theft

Airtel — automatic Hello tune activate and charge payment every day from my account

Be Ware from Airtel hello tune Alert call ... because

Airtel customer care are so bad in talking ... they start new business that they give call on your mobile and automatic it was activate after 10 days my friend told me that what hello tune you have activate , its totally black and white movie song and when i call to air tel customer care they told me that you have activate from your side .. but from 1 week i haven't pick any phone ......and when i told him to refund my money that they refuse to give my money ....even i told him that kindly check my status on that day when this hello tune is activate how many call i have received on that day and the trimming of this hello tune is around 6:00 to 6:15 pm ..on that time i m in my office and my phone is on locket

Than how can i activate this hello tune in phone ... that stupid people.......?????????????????

Airtel — Deducting my balance by automatically activating payable services

sir, since last two two days Airtel is activating payable services on my mobile no. [protected] .On 16may11 they charged me for downloading a game even i didn't download any game.On 17may11 they charged me for online radio service but i didn't activate any service like this. when i contacted customer care they told me that u have surfed the internet and downloaded the game.but i surfed the internet for 4-5minutes and i have only surfed the site www.rediffmoney.com except that i didn't surfed any site then how can i download a game.while contacting to customer care i didn't get satisfactory answer from them.

i am not getting positive attitude from you people

Bharti Airtel Limited — Automatic Activation of Various Services and Deducts Money from my Account

Sir/Madam,

I have a prepaid airtel no.[protected] under my name Kulbhushan Hasija.
From last few months , I dont know what is the problem with Airtel.
They activated services on my number at their will and charge me without my notice and request.
Last year they activated Cricket Pack Rs.5 per day for 8 months and then they activated a Shahrukh pack and then a game which I didnt knew at all and they charged me like anything. They are cheating me and my illiterate country people at their will.2-3 months back on my representation telephonically they have stopped all such services which I never need and now once again they have activated Videos Unlimited Pre Subscription Services on 5/07/11 and charged Rs.2 per day for which I have never requested.
In view of the above , I hereby request to please look into the matter and save my hard earned money and thousands of my Indian friends from being cheated.

Thanking You in advance
Kulbhushan Hasija

Airtel — Not value my pack

Dear Mam/Sir

I am using Airtel DTH service but now i am facing problem with airtel My Customer ID [protected] My
subscription package is Economy Sports Pack which provide 160 channels but in my account list on website when i see my channel list only 146 channel list appear.
for refrance please go through
http://airtel.in/monthly-packs/rest-of-india-pack.html

Compaint solved once for all. Thanks
But same has been done again w.e.f 27.07.11, 29.07.11 and 31.07.11 by activating Hanuman chalisa and some hungama pack which I have never asked for. That means the coy is continuously looting the innocent mobile uses all over India.
That is very clear that their hands are in our Pocket is very free, and they are looting at their will. The magnitude of the problem is in Some Lac Crores.

TRAI PEOPLE PLEASE TAKE NOTE

From my mobile [protected] . I could not be connected to my Son At Jaipur having VODAFONE NO [protected] where as he can connect me regularly. what is this Mess ?????
Please attand

No action on both the complaints since today. AIR TEL please look in to the matter

AirTel — Deduction in my Balance

Hi,
This is Binay from Hyderabad, I am working in IBM as a System Admin. I have issue with Airtel service provider, I am using Airtel sim previously 3.5 years but in a few month i am facing lot of problem they deduct my balance every day. Allready they deduct my hello tune charge after that They are sending some SMS regarding hello tunes and cutting my balance. I was tryied to contact with customer care about this problem but they are no attending my calls really i am very fed up so please kindly help to resolve this issue. My mobile no. is [protected].

Thanks & Regards
Binay kumar
[protected]

Hi Rakesh,
Thanks for quick response. I am waiting for permanent resolution for this issue.


Thanks & Regard's
Binay

Hi Rakesh,
Problem is not resolve today again my balance is deduct with 5 to 6 Rs. So please resolved this issue on it's priority ASAP.

Thanks & Regard's
Binay kumar

To,
Respected sir,
My name is Alpesh Tomar from ahmedabad i am using airtel sim card since last near by last 7 month .I am the regular cutomer of airtel
but i am not happy the service of airtel . Because the company is deducting unnessecary balance from my accoun . On 14/10/2011 at near by 11 pm
i just made a call to my friend and after disconnecting the call what i have seen that company had deducted 20 rs from account . I got the message that your caller tune service is started but i never told them to start all these bull .When i called the custumer care one of the person recive the call and told think to him .After that he told i cat refund your balance .Then i told ok no problem dont refund the balance but just transfer the call to
your manager or supervisor, so what the answer i got from that gay the supervisor is on in office i will not transfer the call .After doing so many argument at last that gay has transfer the call .He transfer me to someone to the person whose name was lokesh chaudhary again i explain whole
think to him .These gay is saying that after all conversatoin that you not get balance back and he is also not giving any satisfactory answer to me . After all these thinks i have also made the complane for think and that extra deduction of my balance of my call charges . My airtel to airtel call charges are 10 paise per minite and other mobile 60 paise per minite . On 14/10/2011 at evening at the time of near by 7 pm i call on my one of my friends number who is using airtel only and i have talk to her for 3.17 minites according to that company have to deduct 40 paise but they have deducted 90 paise, and after that i asked that according to what you have deducted these charges, then what did they answer we dont have any detail of your call charges what is going with my number and also gave me someone personal mobile number and told that talk to her in morning. why should will call any personly? .And these is not first time they had done several times all these thinks but because i am not getting time that why dont done the complane . so now i want answer for all these thinks .i hope that i will get the positive support from your side ...My contact no is [protected] you can reach me any time on these no and my email id is [protected]@gmail.com .Hope that you will also not going to demotivate me ...
thank you
alpesh tomar

Airtel — Deducting amount for activations

I didnt activate any subscriptions/activations,but my mobile amount is deducted for some activations.Then i call up to customer care 121,and deactivate my activation.But again after some days same problem.This is repeating till today.why that stupid activations are activated even if i didnt activate it. Why the great "Airtel" frauding the people like this.Its not only my problem,almost everyone face this problem.I request you to please dont deduct money from our mobile simply.
please stop this activations happening to my mobile [protected].If i want any activations ,then definitely i will activate.But now please stop deducting amount.



Thanks in advance

Airtel — balance deduction due to automatic activation of services

dear airtel service providers please help me with my problem
that is automatic activation of services
and deduction of amount
i can,tolerate and in emergency times i am not having any balance in account to make a call
or even to call to customer care to report about this problem
today date[protected]
my balance as been completely wiped out
a week or 3 days before this incident i had same problem were some devotional service was activated and daily i was losing 2rs and i found it out and contacted the costumer care to solve it but didn't get any refund that's was ok
but today i have not activated any of this service such as
1)breaking news network 18
2)Rajnikant jokes-airtel
they activated themselves and an amount of 20 for case 1 and 7 for case 2 as been deducted and when i contacted costumer care
i didnt get the response what i was expecting plz plz plz for last time don't to this to your costumer's such problem causing events and solve my issue as fast as possible
thanking you,
satish.s
contact number-[protected]

what the hell with you airtel guys,
agian today[protected] u guys have fraudly charged 20rs again saying some service such as RM service is activated
as soon i got the notification i have deactivated it using stop service but i have lost 20rs
i am demanding to refund my 20+7+20=47rs
that is total of 47 rs immediately and check that this problem never occurs further

else port my number to idea which is offering better services now
THANK YOU!
satish.s

thank you

sir, what are saying i have not got a call or anything from your side. .
. And didnt get my refund plz
refund my money coz i have not used your services at all

Namaste Mr. Jain,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Jain,

We would like to inform you that your concern listed 11 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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It happened again on 12 June 2013 at around 9.54pm. I had balance of around Rs.11.51. I got a message thanks for downloading a value pack from Airtel. You have been charges of Rs.10.0. Wah re Airtel. Kitna pareshaan karke rakha he.

AirTel — Airtel Fixed Line - Regarding connection close issues

I just want to close Airtel Fixedline account number 14879791, telephone no is[protected].

I had paid the last bill amount of Rs. 729/- and rest is remain for unbilled amount.

I have the following concern no./ integration no. are:-

[protected]Nov - requested for cancellation
[protected]Nov - forward a request again
[protected]Nov - confirmed by customer care i.e. connection is closed.
[protected]Nov - night- again confirmed by customer care that will close with in 24 hours.

But the connection still going on, If it is not going to be closed by the e.o.f. today, i.e. 04-Nov-2009, then I am not responsible for any un-billed or billed amount for the same connection.

Airtel Telemedia Services will responsible for the same.

AirTel — Airtel Fixed line complaint

Hi,

I am having a airtel number[protected]. I decided to discontinue this number 2 months before. I called customer care and told to disconnect the number. For next 15 days, everyday I got a call that sir please discontinue this number, we are offering you this and that. It was frustrating to answer so many calls. Everytime I said "No, I don't want to discontinue."

One day suddenly I got a call that I have shown interest in continuing the number. This was a bad trick played by some of airtel executive.

Then I called again the customer care executive and told the whole story. He asked me to raise a new request for cancellation. I raised the request[protected] on march 3rd . CC executive name was Mr. Aadil. Again I got 2-3 calls everyday for one week. Finally I lost my patience and shouted on one such call maker. Calls stopped coming. But as of today on 29th March, Number is still continue. I 've decided to put a request in consumer court for this harassment by Airtel. They are misleading their customers by playing tricks.

Solve the matter as soon as possible.

Please read the first para as below. there are some typos above.

I am having a airtel number[protected]. I decided to discontinue this number 2 months before. I called customer care and told to disconnect the number. For next 15 days, everyday I got a call that sir please don't discontinue this number, we are offering you this and that. It was frustrating to answer so many calls. Everytime I said "No, I don't want to continue."

Somebody from Airtel Customer Service Team called me on 1st april and commited to get it resolved within 3-4 days. It's more than 5 days and I don't have any update on the progress. It's pathetic service.

Thanks Ranga for your help and support.

Airtel seems to be showing some due bill amount of 640 Rs. This is monthly rental and I haven't used it during that month. It has occured as my connection was not disconnected on time.
So I would like Airtel to settle this amount also. For this amount also I am getting a call almost everyday.

Airtel is continually increasing this amount and they have send a bill with amount of 1000 rs. Eventhough I haven't used in for last 3 months.
Just imagine If airtel did not disconnect my connection, why should I pay for this duration? It's not my fault.

Airtel billing team is torturing me by calling me again and again and sending lots of sms. This is completely ridiculous.

I find it interesting and laughable that Airtel Presence team claims that this issue is resolved.

Airtel Fixed Line — dead from 18 feb 2011

hi i m ajay jain and i have an airtel connection no.[protected].since 18 feb 2011 the line is not working and i had registered many complaint.but the line still dead. i[censored] want new connection that is ok u get it immediately but dead line is not ok in four months.

AirTel — PHONE LINE NOT WORKING SINCE 15 DAYS`

dear sir,
this complaint is regarding my airtel landline no.[protected], i m facing total business loss without my landline. i have complained daily for past 15 days for activating my landline but without any reason my landline is gone totally dead,i have spoken to floor managers daily only to get false committment of 24 hours. i have received 3 complaint no. till now but still my phone is not working..
i request the concerned authority to kindly help me in geeting my problem solved..

Airtel — fixed line phone

i am not satisfied aie tel compny sarvice because my fixd line number [protected] has been dad on 2/08/11 but no sarvice airtel compny

Airtel Fixed Line — not working since last 15 days

no action on complaint for fixec line phone no.[protected], the phone is not working since 21may, many complaint have been filed through mail n customer care no. 198, but always same reply.

2 days more gone by, but no respite, no phone call from service provider, no visit from any technical staff. GOD HELP ME & them.

Airtel Fixed Line — fixed line dead

My fixed line no.[protected] was not working from last 2 days. Please solve this problem as soon as possible.

Namaste Mr. Kumar,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi,

this complaint is regarding my airtel landline no.[protected], i m facing total business loss without my landline. i have complained for activating my landline but without any reason my landline is gone totally dead, i have spoken to floor managers daily only to get false commitment of 24 hours. i have received 3 complaint no. till now but still my fixed line is not working..
i request the concerned authority to kindly help me in getting my problem solved.. I am not satisfied airtel company service because my fixed line number [protected] has been dad on 2/08/11 but no service airtel company. The payment also cleared on date. But these guys are looting us for they bad services.

They are making us to times payment while saying reversal amount happens to your account. but nothing like that happened till now.

Regards
Salmon Rushdhie

Bharti Airtel — NON OPERATING OF ACCOUNT

this is regarding the non co-operation of ''bharti airtel communication'' they had taken the Rs.500/- for new connection against customer relationship No.7971234. on dated 08/12/2009. and given the sim(sim No.[protected] but it was not activated. and when call customer care they haven`t told me the right way.the person wo collect Rs.500/- from me is from " Airtel Karshni solutions: [protected] his name is Ashok sainger''. That is the my vast experience that how much i suffer with the service of BHARTI AIRTEL

THANKING YOU
R.P.YADAV
PH:[protected]

Bharti Airtel Limited — Prepaid Airtel service

I purchased a Airtel Prepaid mobile connection(SIM Card) in the month of February, 2010 from the Airtel dealer – R. Naresh & Co, Chepauk, Chennai -600 005. Airtel Prepaid mobile number is [protected]. I was using the number without any issue till 9th of March 2010.

On March 09th, 2010 I got a address verification call from the Airtel customer service representative and he told that the address verification is done and the number will be activated in 30 minutes. But it was not activated till next day morning and I’m unable to contact the Customer care from my Airtel number.

Then I contacted from a landline telephone booth spending my own money on March 10th, 2010. The representative promised me that the number will be activated in next 1 hour. But it was not worked. So I called twice the customer care, but the problem was not resolved and I’m redirected to a manager, Mrs. Shanthi. She told that the address verification process is completed successfully and there is no issue with the verification. Then she promised me that the problem will be resolved instantly but it was not. Again I called Shanthi and she asked me to contact the dealer. I met the dealer in person by spending my own money for transport and explained my issue to him. But he is not ready to listen about my complaint and he ignored and insulted me.

Again I called the customer care and asked for the Manager Shanthi but she was not available, so I explained my problem from the beginning to another manager Mrs.Sudha. She was also not able to resolve the problem. So she asked me to wait for next 24 hours and promised that she will resolve this issue within 24 Hrs.

So I waited and After 24 hrs I called the customer care and talked to a manager Mr. J Dinesh. I explained problem once again from the beginning and He is also not able to resolve the problem. I asked for explanation about the problem and he was unable to explain the exact problem and answered like “May be this or that”. Again he asked me to wait for another 24 Hrs

I’m frustrated and mentally dippresssed. I have the following complaint against Airtel:

1. On March 09th, 2010 they are not verified whether the activation was successful. WITHOUT NOTIFICATION THEY DEACTIVATED MY NUMBER and when they activated the number, they IGNORED TO VERIFY MY ACTIVATION STATUS.
2. Whenever I used to call the customer care they asked me to explain the problem from the beginning and they are not able to retrieve about my complaint history. So they not able to respond effectively. It displays about THE POOR QUALITY OF AIRTEL’S CUSTOMER COMPLAINT TRACKING SYSTEM.
3. The Airtel Dealer (R. NARESH & CO, CHEPAUK, CHENNAI -600 005) ill-treated me and not responded appropriately to the customer. So He does not know or capable to hold the dealership for mobile connections. Action against the dealer must be taken after the enquiry. He should be banned to run the mobile communication dealership from all the mobile communication service providers. AIRTEL DOES NOT HAVE APPROPRIATE SYSTEM TO TRACK THE DEALERSHIP QUALITY.
4. I have missed a very important business call which caused me a huge loss because of this problem. So AIRTEL NEED TO EXPLAIN ABOUT MY COMPLAINT AND THEY SHOULD COMPENSATE ME FOR MY LOSS.

They should update me about the actions that they have taken on the above to me through mail.

Dear Rakesh,

complaint number:[protected]

Its not my concern, I have raised a complaint against your service. I have asked so many question in this forum and also to your customer care representatives, nobody can able to give me the exact cause for this problem. the information I got from your side is redundent which worries me and I'm frustrated calling your customer care due to the false commitment given by your representative so far.

And still the issue continues as follows.

As told by Mr. J Dinesh, I have waited for 24 hrs. but he never called me to my alternative number as he promised (why are you people giving false commitments this causes really?) they never kept their word.

Then I called the customer care and talked to a manager Mr. Gopi, He asked me to contact the same dealer who ill treated me and ignored to help me. So I wonder that Dinesh and Gopi's replies are contradictory. And after a long conversation Gopi redirected the call to another manager Mr. Anand Kumar

Mr. Anand kumar asked me to wait for another 4 Hrs. and I wonder that If he has confident to resolve this issue within 4 hrs. then what thery did from 9th to 12th march on this issue? This raises a question that they are not giving much important and it displays the ignorance about my complaint.

I waited for 4 Hrs as per Anand kumar request, but the problem not resolved, so I called him again. He redirected me to another manager Mr Vinoth.

Mr. Vinoth asked me to wait for another 48 Hrs. i.e. till monday and promised that he will give the solution to the problem. (As per previous history on this complaint they never kept their word, so I'm waiting for monday)

1. Mr. Rakesh will you answer me the above questions, and Don't you understand the importance of the communication device to a person?
2. If you are taking 5 days to resolve a issue then who will compensate my loss?
3. I have given my numbers to my clients, friends and other important persons. If they contact me during this period, then it'll give a wrong display about my responsibility. Do Airtel understand these kind of customer's communication importance as a service provider?
4. Airtel don't have any alternative solution if the card is blocked for this many days? Isn't questions about your quality of service?

Please answer to the all the above questions (including the questions on my previous comments)?

Bharti Airtel Limited — In regard of my prepaid connection

Dear sir,
Myself Anoop kumar,
I got my prepaid connection "[protected]" with a Sim no. [protected] packed on june'11 in the month of July last as far as i remember.
Recently i connected a call to a friend of mine but the call get diverted to an Airtel executive who later on make me aware that its a verification procedure on behalf of Airtel checking out whether the customers are authentic or not.
Later after his verification procedure, he made me know that everything is ok in my case.
But by the next very day i got a display on my screen as "Invalid Sim".
Now can you please let me know where the problem was ?
I am highly disturbed by such a sophisticated service of your ; so called "Express Yourself".
If now you find me authentic , then please do the further doings or let me know the procedure to assure you.

Bharti Airtel Ltd — NON SUBMISSION OF DOCUMENT

I have submitted my all documents with Airtel's prescribed form with complete detail as per their call in Sept 2010. In Sept 2011 i receive same call for submission of documents. The message says that as per GOVT OF INDIA your documents are incomplete, kindly submit your documents to nearest branch at earliest to enjoy uninterrupted services. My concern is that when i have submitted all documents should i need to submit again ? I also visit Airtel shoppee at S G Highway, but as per their executive we need to do this practice each year. As well i have two more cards in my names from other telecom operator non of them contact me or call me for any document submission. So that i request you to guide me .

Namaste Mr. Arunkumar,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — CHEATING & poor customer services

I have received SMS on 8 july recharge with 190Rs and get 190 talk time.I recharge my mobile ([protected])same day but till now i could not get full value i receive only 170.After many complains(complain no 125846) i have not received the same.They every time says wait for 2-3 days your problem will solve.Today customer service says you can not get the balance.I think this is CHEATING with customers.Why they do SMS like this if they do not give it.

AirTel — requesting the address

i want the address of an air tel pre paid number

is it possible to get an address of a number

if i get reply then i wil give the air tel pre paid number

i am requesting

i want address of a air tel pre paid number

Airtel DTH — Cheated by Airtel

I have contacted Airtel DTH call centre number ([protected]) and asked for a details for dish tv connection. it has been told by airtel executive that if i pay though telephone i will get connection within 24-48 hrs. So i paid Rs. 4090 amount through telephone payment gateway. i got confimation of my trascation id and confirmation. since then i am waiting for Airtel feedback. I called airtel call centre almost 6 times and tried to receive information but no one is answering and enable answer my call. I feel like cheated by Airtel. I also got a feel that a racket operating within the airtel call centre operating a big scam.

i AGREE. I HAVE BEEN CHEATED OF 4040/- RUPEES FOR INSTALLATIONOF AIRTEL DTH TOO.
NO ONE IS RESPONDING TO MY CALLS FOR IT.

JAPINDER

Airtel DTH — Cheating on Installation Information

Hi,

I first gave a call to 12150 (airtel DTH Customer Care) asking for DTH details as I was interested in taking a new account. I confirmed from airtel that my connection will be given within 48 hours. I also mentioned that I am available only after 6pm, they said it will be done in 48 hours based on my timing preference.

So based on this info, i ordered online for my airtel DTH at 8pm 19/10/2010. I got a call morning from airtel mentioning that I would get me connection at 6pm 21/10/2010. But following that call I got a message from airtel mentioning that I would get it at 22/10/2010 at 1 pm. I would not available at 1 pm and it was not what was agreed on.

When I called 12150 customer care, they kept repeating that slot is not free. They mentioned that I would only be getting the connection on 25/10/2010 (name of the customer service agent is Asif Khan as mentioned by him). I require a connection within the 48 hour i.e. with in 8pm 21/10/2010 or the refund of the money paid. Please help me out with this.

My Customer ID is [protected]

Airtel DTH — Airtel DTH cheated me

I just bought airtel dth on 02 Jan. 2011 that too their ultra pack with recorder system for full one year in advance payment through credit card. But after installing it they said we don't have any radio channels. When I showed them the channel list printout taken from their website they just changed their website on 05 Jan. 2011 and said no we are not offering any radio channels. And when i said that then i don't want your DTH connection then and refund me back my money. They straightway said, No we cant cancel your registration and even if we cancel your registration, no refund will be provided to me. So I urge everyone who read this that never fall in the trap of Airtel. They are such a fraud company. I'm having tata sky from the last 3 years and never had any problem. It was my bad luck that i Thought of shifting to airtel. But I am not going to spare them. I will file a case against them as I have got all the airtel website printouts, mails and sms of them.

Vishal Gautam

I had mailed you all the details.

You had demanded 48hrs time to resolve the issue. Always first do your homework before writting anything. Haven't you read that "I had mailed you all the details". Have you commented anything? And you are saying that your issue has been resolved.

Airtel is real fraud. Don't ever fall in the trap of Airtel. They will do anything to make you their customer but once you became their customer, then they make you to resort to every means for resolving ones complaint. The Airtel company is really like a mouse trap. Now you can very well see my state that how much attention they give to their customer. That even after ten days, I'm still running around them. What happens to you Mr.Rakesh Ranga? You were claiming that my issue has been resolved. Now where have you gone?

Respected [protected]@gmail.com
Thanks for understanding and supporting my problem. I'll definetly require your help in case they didn't solve my issue to my satisfaction.

First of all I would like to thanks to administrators of this site who allow us to raise customer's voice while sitting at home and secondly [protected]@gmail.com who support me and as soon as they offer me legal help, the Airtel refunded my money back. I'm grateful to both in solving my problem.
Now I would like to comment on Airtel's attitude towards customer. This company really don't care about customer ("customer satisfaction" is not in their dictionery). I've seen in this episode that in Airtel there is such a work culture that each and every employee of Airtel tries to fool customer and always tells a lie. And their employees are so committed to Airtel that they always try to prove that "CUSTOMER IS WRONG". As in my case as you can see that even if I had shown them their website printouts but even then they are so committed that no sir you are wrong and we are right. And I'm not talking about their DTH services, in every service whether its mobile or its landline they just make the customer to run around them. There is lot more to write but I think its the enough message for the Airtel as well as general public that please always think 100 times before entering in any deal with Airtel.

Thanks once again to administrators of consumercomplaints.in and [protected]@gmail.com as I got my full refund back.

yes AIRTEL never repsoce in time to customers and never give proper details on thier website (niether updated properly)

airetl never answer meail from customers neighther their website is customer freindly. No cahlnnel details for advance rental opack.Borthure for basic packs disapperade from website.

Only interested in new customers ??? & careless for existing one

Airtel DTH — Poor Customer Service & Cheating

My Customer ID – 1198122
My Digital TV ID – [protected]
My Registered Mobile # – [protected]


I’m a frustrated customer of Airtel Digital TV service. I’m in touch with their virtually non-functional call centre, to add the below channels.

1. Captain TV
2. Vasanth TV
3. Movies Now &
4. Gemini TV
I spoke to their CSR on Saturday and he informed me that my complaint would be resolved before 12:00 PM Monday (21st March 2011). But until now no action has been taken.

I spoke to their CSR on Monday to only hear that the complaint would get resolved by 3:00 PM. But nothing happened.

When I called their call centre today, your CSR told me that, all the channels would be charged & he will intimate a technical person to re-align the antenna to face Satellite-2 to get the above channels before 3:00 PM today.

As usual, this also did not happen. Can someone take action so that this complaint is addressed @ the earliest.

I sent a mail to them nothing happened.

When I again contacted their call centre they again registered a complaint hopefully they might resolve it.

I got a heart break when the customer service agent told that I'm not eligble for two months additional subscription even thought I paid a annual subscription fee to avail this offer.

He's telling me that I should have called their call centre to make this change & I told him I did that, he's saying me I can't help it. Now I'm helpless.

Best Regards
N. Chandramouli

Airtel — complaint on DTH not responded promptly

My Airtel DTH (No.[protected]) was connected last December'2009. Service is quite ok except the following -

(1) Since last 2/3 months the set top box is not working properly. A few days back, company service person came and set right; but after some hours it has stoped working. They suggested to replace it which I agreed. But it is now three days they have not turned up. As a result, me and my family are not going to enjoy today's most important cricket.

(2) On the other hand, the airtel advertisements coming to my mobile are very very very disturbing.

Requested for necessary redressal please.

(C.K.Boro, DTH ID [protected])
Mobile : [protected]

Hi,

My customer ID : [protected]
Registered Mobile : [protected]

I have called Airtel DTH customer care last week and added 4 channels
1) Adithya TV - 517
2) Captain TV - 518
3) Vasanth TV - 519
4) Set Max

I am getting Adithya and Set Max whereas I couldnt see Captain and Vasanth. It is saying still I have to subscribe. But the cost has deducted for all the 4 chanels. Let me know why it is happening ?
Please resolve this as soon as possible

Regards,
Anbu Saravanan
Bangalore

Airtel DTH — Cheat

Airtel executive who come to install dtv asked me to give 200 rupees though the installation is free.
And when we asked that for what this money is they said its cable(wire) charges. And conceal charges.
My contact no is [protected]. (mahendra dedhia)

Its cheat

Airtel DTH — Cheating the payment

Hi,

I am Vivekanandan C. I am using Airtel for more than one service. I am using Airtel for my prepaid mobiles, Postpaid landlines and Broadband connections and also for my DTH. On 21 March 2012 I made a payment for a Recharge. For that payment they sent me a mail having the following details Invoice Number, Product Code, Product, Amount. That's All and It doesn't have the Transaction ID. Unfortunately My DTH is not recharged so I dialed the customer care. They told me to provide the transaction ID and hang off the phone suddenly without any notification to hanging off. They also locked my option to contact customer care through customer care number. I called them only once, for that they locked my option to cantact customer care? They are not providing correct solution for this. I need solution for this issue. I can go forward for this case to any extent. Also tell me How to file a court case against them.

The problem is resolved by the Airtel Customer Care. They recharged my DTH Account through a dealer mobile and sent me the message. Thanks to Airtel Customer Care and the persons who involved in this resolution process.

I am Murugan from Chennai
I Booked New Airtel HD Recorder connection online on 13.05.2012
For that I paid Rs.5690
At the time of purchase the Gentleman told that you will get your connection within 5 Days
On 18.05.2012 I Received a SMS from Airtel
which states that your Airtel ID is [protected]
After that there is no contact from airtel
Till Date I am not able to get my new connection (No Installation)
I made several calls to customer care
All of the time they assured me your problem will resolved within 24 Hrs.
So I decided to cancel my order and get my money back
Someone please tell me the Procedure please.
Thankyou

Namaste (chjayara ),

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Hello Saurav,

I've sent my contact details to [protected]@in.airtel.com. I'm listing the details here also:

Customer ID: [protected]
Contact: 91 [protected]

Thanks,
Chanjal

Namaste Chanjal,

Thank you for sharing your contact details with us. Our team will contact you soon to resolve your concern.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Chanjal,

We would like to inform you that your concern listed 11 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — landline & broadband connection

Dear sir
This is the ref with my broad band & lend line connection no[protected] was out of order from 3/5/2011 for three day I informed regarding this matter on 4/05/2011 through my mob no [protected].company solved my problem 7/5/2011.This three days I could not worked. Why I should pay rental amount for this three days.whil you have given monthlu bill of 30 days. I am not proper connectivity of net connection. kindly solve my problem and correct my bill

[protected] please send deteial for this no

thank you

Namaste Mr. Basu,

Further to our discussion dated 11 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Basu,

We would like to inform you that your concern listed 11 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Thanks, Airtel engineers for fixing the problem and also for updating the status in this complaint page. I do agree that some technical problem need time to rectify, that's OK. Please inform customer about the problem. But just for namesake please don't close the ticket stating fixed. Anyway, now the issue is fixed.

A big thanks to All you guys:))

Br,
Sourav Basu

AirTel — Loss of documents

I got a post-paid connection for my company Envigo Ltd after submitting all documents which were asked for. There was a verification also done by Airtel when your representatives visited the premises.
Then I received two different phone calls from the same office telling me to submit missing documents, which I had not submitted.

There were two things wrong:
1. I had submitted all documents.
2. on each of the calls, a different set of documents were asked for

All my identity documents have been lost and Airtel is responsible in case they are misused. This is gross negligence, if not an outright sale of identity related documents to tele-marketers or worse, to fraudsters.

I plan to take this forward as a formal complaint. Can someone advise which is the best place to raise this as a formal complaint?

Airtel — Payment collected by your Exec. for aonther Plan

On 30/05/2009 your Exec. DIPIKA Mob. No. [protected], send company staff member for collecting form & payment. Person collected Rs.5500/- for plan charges & Mobile Sets of NOKIA-1650, he assutred to deliver the sets on 31/05/2009. But till time there is no response from them. Pl. confirm & give me repply Pl.

Respected sir,
My name is Manohar Ping.I read in UMA CHARAN PATTANAYAK GOVERNMENT ENGGINEERING SCHOOL, BERHAMPUR.My Roll No is[protected].My father's name is Kastu Ping.My fathers mobile no is [protected].I bought a 64k Airtel sim no-[protected] & Mobile no-[protected] on date 14/02/2010.Activation date of my mobile no is 15/02/2010.there after a few day means on date 26/03/2010 my sim shows sim resistration failed.during this period I sumbitted my document for 3 times as per your customer care reports.when i asked customer care he said that the document i have sumbitted is not of mine.then i told him, could i use this number on his document for life time?, He said its all right, you have use this number.but further my number is dead on dead on date 26/02/2010.I was gave my numer for interbue, campos&other of my very important person.so I request you please kindly resistred my sim no with mobile no.you may contact on my sister mobile no-[protected].This is for kind informaion and of your necessary action.
Thank you

lands — loss my payments

Respected Sir. / madam

I self Raza from Raipur chhattisgar . I suffer loos my pay. in dreams power india real estate company from buhaswares . i spends 15,00,000/- fifteen lakhs rupess just 1mounth ago . dreams power leader & legal adviser Mr, Ameen Khan promissed me we get 1lkhs RPs. every mounth . with divrted lands also but cants get any lands from dreams power india & my money pls. help me urgent

Airtel — Collection of Payment cheque

Inspite of several reminders the concerned person collects the cheque after the due date and a fine of Rs 75 is being charged as late fine from us without any reason

no one — loss of cheque

i m parveen from kurukshetra,

i have lost my cheque
any one send me indemnity bond format

my [protected]@gmail.com

please anyone send me

Airtel — cheque payment

Complaint No. 45095930 Dt. 11th. Apr. 2011.
As asked for hereby attaching the bank statement for your referral. Please do the needful ASAP.

Mr.Damodardas
Saowan Apartment,
SV Road,
Yadavgiri,
Mysore,
Karnataka.

Namaste Mr. Godbole,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Godbole,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — Set top box problem

I had purchased airtel DTH 1 year back. In 1 year my set top box replaced by airtel 3 times due to problem with settop box. Last replaced by them was not a new one. they have given me old repaired one (from some one else). Now again settop box has started making problems. But they are closing the complaints without solving problem. No response from their side.

Airtel DTH — Settop Box

Hi
My Airtel DTH ID are [protected]. the Settop Box has been stop working before the warranty period of 12 months the same has been replaced in the 7 days on my Regiourous followups. after the 2 months the replaced settop box has been stop working and after filling the complaints the Engineer visited 2nd day and told to repalce the Digicom..
but after the 4 days now the same is still not replaced and we are unable to view the TV.

i have paid the Airtel 6 months rental advance and now on their mercy to watch the TV.
great services...shame on the same Mr.Mittal..

Airtel DTH — STB Issue

Hi,

I have raised 3 Complaints SR, 3 delay in resolution & 2 wrong resolution complaints but my problem in not yet resolved, detail is as follows:

1.Complin SR No.[protected] Date 26/08/11 which was closed without giving any resolution
2. Again Complain raised as wrong resolution SR No. 11402115 on 29/08/11 .....result SR closed without resolution again.
3. Wrong Resolution SR no. 11474737 on 31/08/11...result no response from Airtel
4. Two delay in resolution complain raised on 03/09/11 with request no. 11546127 & 11568605 ..
5. Fresh SR no. 11698316 dated 08/09/11
5. Delay in resolution SR no. 11738299 dated 09.09.11
6. SR no. 11772713 dated 10.09.11

Still numnber is counting....but there is no resolution by Airtel

Umesh

Dear my friend,

I am also facing the same issue. I have also raised 2 complaints for the stb issue but no resolution and the days are counting. I am frustrated with them and finally decided to disconnect the service.

I am telling you withy exp, Airtel is one of the worst in terms of serving the customers. They are focussed only on increasing their revenue quarter by quarter.

I suggest you to go for some other service provider.

Regards
Sripathi

Hi Airtel DTH,

Still there is no resolution...only commitment ...Delay in Resolution SR No. is 11870293 dated 13.09.11..

Now total complaint count is 8 and it is pending from 26/08/11...

it is very unfortunate that some pepole don't want to work but manage there KPIs and don't care about image of organisation !!!

Umesh

Dear Airtel DTH,

My complaint is closed without giving any resolution...at the one side you are saying that you will resolve complaint and on THE OTHER SIDE CLOSING COMPLAINTS IN SYSTEM WITOUT GIVING ANY RESOLUTION TO CUSTOMER!!!

THIS IS LIVE EXAMPLE THAT AIRTEL EMPLOYESS ONLY WANT TO MANAGE THERE KPIs AND DON"T WANT TO RESOLVE CUSTOMER ISSUE...

I AM WORRIED THIS KIND OF EMPLOYESS ARE SPOILING AIRTEL's IMAGE IN PUBLIC, THEY DON"T WANT TO RESOLVE CUSTOMER ISSUE BUT THEY KNOW HOW TO CLOSE COMPLAINTS IN SYSTEM SO THAT THEY CAN MAKE FOOL OF THERE SENIOR MANAGEMENT!!!...

It is very unfortunate but I have register 10th complain on same issue and SR no. is 11961626 on dated 16.09.11...Let's see UNDER WHICH CATOGERY THEY CLOSE MY COMPLAINT, LAST 9 COMPLAINTS THEY HAVE CLOSED WITOUT RESOLVING ISSUE...

I WOULD REQUEST ALL BORDERS TO ENJOY THIS ISSUE...

Regards,
Umesh

Namaste Mr. Savaliya,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Savaliya,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — no top up in rs.200 recharge

I got a airtel recharge done on 25th october at 6:43pm of rs.200 (trans id[protected].i just got a talktime of rs.1 and a month's validity.i called airtel and found out that it was a plan meant for 3G customers.As mine is not a 3G enabled set .The plan has got no use for me.therefore i request you to cancel the plan and give me talktime instead because its a waste of money for me.

Namaste Krishna,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Krishna,

We would like to inform you that your concern listed 11 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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hi sir i am facing problem from 8 to 10 months due balance deduction as i had not activated my value added service called miss call alert since they deduct my balance an not even gave me the service and the monthly rental for this service is rupees 10 and i even called the customer service since they had not replied me properly and not even helped me and even sort my problem

http://www.orkut.com/CommMsgs.aspx?cmm=8354667&tid=[protected]&start=1


airtel prepaid card no generator...in orkut

Complaint 01...
Hi,
I would like to know, is their any action take by AIRTEL/BHARTI to solve this issue? I called on 121, two times. But they couldnt give me any details, and even they didn try to help. Ones my complaint is register, you should follow me. But people from AIRTEL asked me to call me on 121, next day or in the morning. And whenever I make called very easly AIRTEL answer machine fool us, by saying press 1, 2, 3, ... for this and that service. And at they end we didnt get any result/detail.
Thanks
Amey Sheth..
till today i didnt received any reply..

Complaint 02..
>Hi,
>I am Amey Z.Sheth. First got airtel number, which suppose to have 20 days
>validity. But after three days card expired, then on request i got new
>number with ten days validity. And after few days on 25.07.06, my outgoing
>was blocked. On the same day in the evening around 8.00pm, i made last
>call to no. [protected]. Which charge me around 10.00 Rs. At that time my
>balance was around 290.00 Rs. After that my out goin was blocked. On next
>day Airtel deducted huge amount, somewhere around 280.00 Rs. And my
>balance came to 8.50Rs. I dont know, but when out going is blocked, and i
>didnt make any out goin calls too, how can you cut balance from my
>account. Because of this i face some problem.
>I wont reply and action from your side on the same within two working
>days, or else I am moving to cosumer court.
>Tahnks,
Never go for AIRTEL connetion...

And till date they have deducted several time 25rs. from my account. Dont know for what?
Just sheet service.

Airtel is fraud. — Airtel real fraud.

This is very serious issue. On 13 Aug. 2008. I have recharged my mobile with the amount 1947. in the service reply we are getting the message recharge with 1947 will

Get 1947 talk time and all STD should be 1Rs. But when I recharge I got 1947 talk time but the STD at 1 Rs. is not activated.

I had talk with customer care. She says offer ended but till even two days after when I press *123# I am getting message like. with 1947 will

Get 1947 talk time and all STD should be 1Rs. again speak with customer care another people says send message 1947 to 170 your std pack will activated within 72 hours . I did and I received reply

Thank you for choosing airtel std pack on easy recharge with Rs. 1947 . your free std pack will activated within 72 hours . STD call at re 1/Min valid for 30 days.

Any one help me to register this issue with consumer court against airtel.
Thanks & Regards
Shambhu Kr. Mehta

Hi

For past 3 days im asking airtel people to cancel my fixedline and broadband[protected], its in the name of M.R.Srinivasan.But nobody is giving me correct procedure to disconnect. They are fooling me by telling that my wife has asked them to retain the connection, its totally impossible b`coz she is out of station.

Next thing Airtel people are clever that they charge late payment fee though the bill is paid before the due and there are many hidden charges also.Im in the plan of 799 rental with 256kbps speed but they dont provide really that much only for two or three days after complaint they do.

So im really fed up of this and i want to move out.

My mobile number is:-[protected]

on basis of a scheme, we paid for a sim card in which.the scheme applied offered three connections in which airtel to airtel was free .first 3000 airtel calls were absolutely free .the reciept given shows the address of of an airtel branch.

it was as follows -
[ 'd' wing ' gala number 1 and 2, gyan sagar apartment, kanderpada, dahisarWest, mumbai-68 ]
money given by us -Rs 2100 by cash
payment date -12/12/08
reciept number - 134
serial number - 0802099

we recieved no couriers, no sim card, no other notices regarding what we bought
phone number given to us : swati - [protected]
vicky - [protected]

other numbers given - [protected]
[protected]

nobody has contacted us and we have not been able to contact anyone till now.
we hope that we shall be restored with our money rightflly.

To whomsoever it may concern,

I would like to file a case against Airtel for foul play and fraud which has been going on for about a month now. There are three incidents for which i have collected evidence to support my cause. Could you please guide me on what needs to be done next.

Thanking You,
Rakesh Krishnan H.

on 11.02.009 i received a call from a lady named miss shruti [protected] ...she told that they got a new offer for me as my number has been chosen lucky...the offer was that with recharge of 580 rs i will get full talk time + i will get 200 messages free +all A to A calls will be charged 30 paise per minute + A to other mobile and land line will be charged 50 paise per minute +sdt calls at 0.99 pasise per minute..this offer was for life time...
i told her call me back next day...she called me up and i was interested in the offer ...so i gave her my home address...the she told me that she will be sending her executive to my place to collect the money and proof next day...on 13.02 .09 the executive came to my place to collect the money ...he asked me fill the form ...then after filling the form a gave him the money and he gave back the receipt...and he told me taht the offer will get activated within 12 hour..till now offer has not been activated...so plz help me ...

I got my voucher activated with lifetime scheme{rs 99} and recharged it with Rs 100 topup.
I received sms's regarding confirmation of the above activities but after a day all the amount and activation was gone and it said that your sim card is not activated.
I consulted the shop<Sheetal Communications, D park, Rohtak 124001, haryana> but they are doing nothing.
I also consulted the Airtel's relationships manager of our region and he is also doing nothing.
Please Help

Dear Sir,

I would like you to intervene as i am very upset by the way of working and customer service provided by Airtel.

I am an Airtel customer with a prepaid connection from past six years. Recently, on 19 th feb 2008 i received a call from a tele caller from airtel stating that being a vintage customer i`m being offered with a scheme wherein i would be charged with 30 paise for local Airtel to airtel calls and 50 paise on sms and calls to other numbers for which i will have to pay Rs.580/- towards subscription and the scheme would be activated within three hours of filling up the form and payment.I agreed to it and the executive visited my place on 23rd feb and asked me to fill up the enrollment form and collected the said amount from me.He also provided me with the contact number of the telecaller for further assistance.As the scheme was not activated i tried calling the numbers provided to me but the same is contactable.

Seeing this i forwarded the mail to their complaint redressal Email id but i received a reply on my reminder mail stating to visit the airtel relationship center for redressal.As instructed i visited the center but the executives out there refused to help and asked me to call their hotline number 999 from their ARC.I contacted them and a lady called Harshita attended me and was only reciting apology and refused to assist further.So i insisted to speak to their manager and Mr. Moshin came online. He too refused to provide me with the details of the numbers from which i received the call and advised me to go legally with the issue.

So i request you Sir, please intervene and help me resolve this issue and take strict action against this company as i suspect fraud due to following reasons:
1 - Disclosing the details of the customer to third party without consent of the customer, as the person called had all my details which i had provided with Airtel.
2 - The executive who visited had all the details i.e form, ID from airtel.
3 - The number from which i received the call is similar to the number from which i also receives voice recorded calls for the promotion of the new facility from airtel.
4 - Airtel, if was genuine and not a part of this fraud then would have definitely helped me in tracing the culprits who are disgracing the name of the company but instead they just tried to wave off by asking me to go legally and sowing their inability in taking action or providing the details of the number even though they had received many such complaints prior to mine.

I request you to take quick action against them and get me reverted with the amount i lost and an compensation for mental stress, wastage of time and money, due to their improper way of working and carelessness.

Details of the numbers from which they can trace the culprits which are alos provided to the manager Mr. moshin by me and other customers.

First call recived from:[protected] from a telecaller named Ms.Dipti from Bhyander branch what was informed to me dated 19/02/2008, again on 21/02/2008 and 23/02/2008
Second call received from:[protected] from the executive to verify the address, the number is sitll contactable but they are not picking up the phone.
Third numbers provided to me for assisstance which are now not contactable:[protected] and [protected].
PLEASE ACTION FAST WHICH WOULD REDUCE FURTHER COMPLAINTS AS THEY MIGHT ALSO TRY THE SAME WITH OTHER CUSTOMERS.

Dear sir

I am using Airtel mobile (prepaid) Recently (daily offer of the day*123*2# )at the time I have received a message from Airtel that is Megar star special movies Like rowdy alludu, gang leader Free RT, HT dail 5432124 at Rs.0 .. i called above number per minute they charged 6 rs its fraud statement.

finnaly I called them they were tell only download free but call charges apply its big fraud
please action to them

Due to financial constraints and problematic FWP handset I lodged a request with the Airtel 121 helpline to have my 'FWP' Postpaid number [protected] converted into 'MOBILE' prepaid with the condition of retaining the same number, which they have been doing already for many of their customers as per the information given by their relationship center in Sector 12 Noida.

With rigorous follow ups with them in person at the relationship center In Noida, then over calls and over e-mails for the last more than 10 days I have not yet got resolution on my issue. Seek your kind intervention to help resolve my issue the soonest as with each passing day I am incurring their rental amount which I am unable to afford currently.

Look forward to your kind consideration and help.

Regards,
Ashu Bhat
[protected]

Airtel tie-up with ICICI online Mobile Prepaid recharging is fraud, peoples stay away from online mobile recharges.

ya i think the airtel customer care have un appropiately behaved towars u...n u shoul lodge a complaint in the consumer court forum

I am a landline and Internet service user of Airtel.

I must say, in the pursuit of maximising their revenue from each subscriber Airtel has have fallen to the lowest of cheapster-tricks.

I want to ask the following from AIRTEL:

The Pc Secure antivirus, that you apparently provide to your subscriber is a big fraud. and it does make good money for you, doesn't it? Random, unspesific actions of your subscriber activate this service. Whether the antivirus software has actually been isntalled on the poor subscriber's system is not at all required for you to charge him the money. And you continue to do so, every month, till the person actually finds out the fraud and questions you back. But by then you have made enough from one customer! Isn't it you frauds?

How can you charge indefintely for a service that you have no proof is actually being used by your customer? Allocatino of activation key cannot be a reason for charging indefintely. And where in the cluster of your agreement with end-user does it mention that it is the subscriber's responsiblity to actually call you up and ask to de activate the service (whereas activation can happen without any actino of his!).

I as a cusomter of airtel want to know:
1. where is it mentioned that I will be ifnormed about this PS Secue antivurs activation? Even in the bill you cleverly hide it udner DSL Usage section.

2. How can you put a subscription service under that sectino? DSL is for digital Subscriber Line. a networking term. How is that related to Antivirus? specially when there is not data flowing from ur DSL regarding that service?

3. Why is the subscriber informed about this service in adequate detail? No one ever told me it is an antivirus. Everybody has an antivirus in their system. No one wants you stupid Pc Secure antivirus. If I were informed that an antivirus is being subscribed i would never have doen that. I feel cheated. Kindly explain whats your respone on this.


60 Rs, for me is the value for which Airtel is willing to cheat its customers. and I am preparing to take my complaint to consumer court and other platforms of consumer greiveances.

Kind Attn : Mr Sanjay Bhutani

Hello.
My name is Sheryl Fernandes.
Please go through my letter as it is very urgent to catch this fraudster who is cheating people around.
My mobile number is [protected].

Thanks.

To 26/October/2009
The Manager
Bharti Airtel Ltd.
Mumbai

Hi.
My name is Sheryl Fernandes. I stay in Mumbai (Andheri – West).
A few days ago, I put an ad online for adoption of dogs (pups) and a person named Amit Kumar from Chandhigarh contacted me from mobile number [protected] (AIRTEL NUMBER).
He said he has a pug pup (free) for adoption and having shared more details asked me to pay Rs.3000/- as air/cargo charges for delivery of the pup to me, and I agreed to the same and made the payment today morning into his account holding name Mr. K Vijaya, in State Bank of India, Account number [protected] .
I waited quite long at the airport and was continuously calling this person, WHO NEVER ANSWERED MY CALL AGAIN.
As I visited my Bank again, the Manager informed me this account is in the name of Mr. K Narashima Reddy and K Vijaya.
I have made a Police complain and went to the SBI Bank, Goregaon (west) Mumbai where I deposited the cash into his account, and the Manager of the Bank has gone ahead and blocked his account.
The Police and the Bank Manager have asked me to contact as many people as I can to get details of this fraudster.
I would like your help for more information of this person as he is using an Airtel Mobile number.
I will be coming personally to your head office in Interface bldg, Malad Mumbai along with my papers of the Police complain and Bank Manager’s letter.
My mobile number is [protected]. Please call me or email me at sheryl.[protected]@rediffmail.com and let me know if you know this person who has cheated several others of money on the pretext of selling a dog to them.
He has contacted me through these email ids
goutham goutham = [protected]@gmail.com
[protected]@gmail.com

Waiting for your reply ASAP.

Thanks.

I got the bloody connection 5 months back. I have asked them to disconnect my number. Those said that there is some bloody safe custody mode, in which there will be no rental and we can activate if needed by paying Rs. 300 in advance for 3 months. But i started receiving bills saying that u need to pay even if you are in safe custody mode. This is a real fraud. I just want to sue those people.

Re: Complaint against- AIRTEL DTH- I will get down to consumer court tomorrow if not resolved today. AIRTEL takes advantage of common people.
Government should ban AIRTEL to do business in India as they cheat common people. Jai Hind!! NEWS Channels- please focus it in india as AIRTEL cheats middle class people!

To AIRTEL DTH-

Dear Sunil Bharthi Mittal, Manoj Kohli, Ajay Lal and Rakesh bharthi mittal-

I am fed up with the services of AIRTEL DTH. I have no option but to beg in front of you to service my request as I have nowhere to go!
There has been a big fraud from AIRTEL DTH. I have been robbed Rs 4350.
I have faced a deep emotional harassment caused to me for the last 2 weeks from AIRTEL DTH.
My AIRTEL DTH connection is suspended and my Balance is showing negative -3300. And all my connection and channels are stopped and blocked inspite of paying Rs4350 for Ultra Pack- 12 months subscription free.

I have taken a fresh AIRTEL DTH connection on 22nd December 2009 by Phone through IVR paying Rs 4350 through my icici credit card.

• My Customer ID: [protected]
• Package: New connection taken with Ultra Pack- 12 months subscription free
• Order No,: 6449009
• My Transaction Id: 982103
• Amount Paid: Rs 4350 Payment made through Icici Bank credit card master card( bank account statement attached)
• Payment Date: 22nd December 2009
• Payment Time: 4:27 pm
• a/c credited to Navi Mumbai, Airtel DTH

I have placed numerous complaints as stated below with no response in reference to my compliant id: 1701072 and 1688523 and 1660375

Also, Please find attached my latest credit card e-statement, where it shows that I have paid Rs 4350 to AIRTEL DTH.

You have 2 options in front of you,

1. First option is either you activate my connection with my required facilities- Ultra Pack
Or
2. Refund my hard earned money of Rs 4350.

I am very serious now, I will take LEGAL ACTION and go to the police and press/ TV Channels, and I will be taking Tata sky today too, if you are not able to resolve my issue.

I have written to you as AIRTEL DTH customer care people are unprofessional people and they do not know how to service a request. I am fed up of them. This intern will hamper you as I have a postpaid connection from AIRTEL: [protected] and landline and broadband:[protected]

For escalation , Even I tried to contact Arun kumar with no response at the below address:
[protected]
Aarti telemedia ltd
No. 56/4, sarada tower
Nandi durga rd
Benson town
Bangalore-46

And local in bangalore Direct Services--[protected] . I could not get any issue resolved.

I am fed up of airtel as a whole and I would recommend all not to go for airtel as it is an unprofessional company and should not do business in India as they cheat people. I hope the government of India is looking into it.

I am purchase airtel dth tv, but it produced electric shock, kindly help me.
all customer care number not responding, The local office number not answar me.
My contact no [protected], Bhubaneswar

Airtel — fraud face

SIR,
I AM NISHANT SHARMA(lapu no:[protected])FROM RAMADEVI ,KANPUR .
SIR,IN FIRST WEEK OF MARCH YOUR REPRESENTATIVE NAME;HARISH WHICH IS WORKING UNDERDISTRIBUTOR ,JHANKAR ELECTRONICS KIDWAI NAGAR,KANPUR HAS TAKEN MONEY(RS.1000)FOR E-RECHARGE,WHENI KNOW THIS THAT HARISH FORGED ME AND LEFT THE COMPANY THEN I COMPLAINTTHIS TO THE SENIO MANAGER ,AFTER 2 DAYS I KNEW THAT HARISH HAS TAKEN MONEY FROM SOME OTHER RETAILER ALSO , I SHOCKED THAT A NO.1 COMPANY NAME AIRTEL HAS FORGED US . SIR FROM LAST 1 MONTH I AM CONTACTING YOUR SENIOR MANAGERS BUT NO ONE WANT TO CLEARIFY THE CASE .PLEASE DO SOME THING ,IT'S BECOME A SCAR ON THE COMPANY . HOW COULD WE CONTINUE BELIEVING IN THE COMPANY.WAITING FOR YOUR QUICK RESPONSE........


EAGER TO HEAR POSITIVELY FROM YOUR SIDE.

NISHANT SHARMA
me.[protected]@rediffmail.com

I received a sms from DM-DTHdish that my mobile no. has been selected in lucky draw and I have won a Airteldigiteldish. I was told to regiester my address and mobile no. at http://www.airteldigitaldish.com to get the gift. After registering I again received a sms to log in the site for getting the gift. There they have told me to deposit Customer Service Tax of Rs.440 in the account of Mr.SANJOY GOSH Account Number [protected] of STATE BANK OF INDIA, whom they have introduced asAirteldigiteldish Senior Executive From Mumbai Branch office. I am sure this person is a fraud and is trying to make money by misusing the name of Airtel. Following is the copy of the instruction in the website:



Plans & Offers
Authorized Letter
During The Time of Airtel Digital Advertising Survey Your Mobile Number has Won a Airtel Digital Digital Dish TV With DVD Player” With This Offer You Also Get a Free Gift Hamper of Rs. 2399/- 2Years Dish TV Channel Package And This is Without Any Insulation Charge With all Valid Documents. Dear Customer This Free Gift is Absolutely Free And You Will Not Wave To Pay Any Amount In Near Future. Moreover To Avail This Offer You Will Wave Register With Us And To Registration Last Date is On 25/07/2010 .Please Follow The Company Rules And Regulation And Enjoy The Privileges Given By The Company.


Authorized Letter
0:46:10 A.M.
After 260 Seconds Page Will Be Timeout
Dear Customer,
During The Time Of Advertising Survey You Will Get a Free Gift Hamper From Airtel DTH “Airtel Digital TV (DTH) Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 29/07/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs. 2399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest Punjab National Bank Branch to Deposit The Amount Details Are Mentioned Below.
Name: Mr. sanjoy gosh
A/CNumber: [protected]
The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last time is at 03:30 PM and date on 27/07/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
Thank You For Choosing Airtel DTH.
Regards,
Airteldigitaldish.com
Airtel Digital TV






Your Confirm Delivery




Bank Detail





Authorized Letter
0:47:35 A.M.
After 176 Seconds Page Will Be Timeout
Dear Customer,
During The Time Of Advertising Survey You Will Get a Free Gift Hamper From Airtel DTH “Airtel Digital TV (DTH) Set Top Box With DVD Player” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 29/07/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs. 2399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest Punjab National Bank Branch to Deposit The Amount Details Are Mentioned Below.
Name: Mr. sanjoy gosh
A/CNumber: [protected]
The Above Mentioned Details is One Of Our Senior Executive From Mumbai Branch office moreover deposit last time is at 03:30 PM and date on 27/07/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
Thank You For Choosing Airtel DTH.
Regards,
Airteldigitaldish.com
Airtel Digital TV






Your Confirm Delivery




Bank Detail

Dear Sir,

I Randhir Kumar Jha, got sms on 05.09.2010 and wrote please deposit amount of Rs 440/- as service charges and get a free Airtel DTH TV free. I have deposited amount of Rs 440/- in SBI bank and later when I try to send the Fax then I know that this is totally fraud. USEd Airtel LOGO as a reputated service provider and made people fool.

Please take the immediate action to them.

Thanks & Regards
Randhir Kumar Jha
New Delhi
Okhla Phase - II,
[protected]
[protected]/24/25

TWO DAYS BEFORE I HAVE GOT A MESSAGE THAT "RECHARGE RS.11 AND GET RS.7.97 AT THAT TIME AND AFTER 48 HOURS GET RS.7.03 AND 100 SMS FREE FOR 7 DAYS" I HAVEN'T GOT MY MONEY(RS.7.03) AND 100 MESSAGE . AFTER TALKING TO CUSTOMER CARE THEY CUT MY CALL IMMEDIATELY. IAM NOT SATISFIED WITH THEIR WORK ......... :-(

I am absolutely frustrated by your AIRTEL SERVICES and thus writing to you being absolutely frustrated by the services. I disconnected the phone on 26th Aug 2010 by calling the Airtel complaint number and got a confirmation that my rent will be discontinued within a day.

The reason for disconnection was that someone was misusing my phone for the past three months and I was getting inflated bills. In fact in month of August- the phone did not work in my house for 20 days but was working in a neighbors’ house who was merrily using it- This was discovered by AIRTEL LINESMAN when he came to repair the phone after 20 complaints.


I AM SHOUTIING NOW AS I AM TOTTAL FED UP DEALING WITH AIRTEL OFFICERS “THUS I DECIDED TO DISCONNECT THE PHONE AND THE DAY I DISCONNECTED I PULLED OUT THE WIRES AND THREW THE INSTRUMENT OUT OF THE HOUSE- SO I CANNOT EVEN UNDERSTAND HOW I HAVE GOT THIS BILL FOR 589 RS FROM 26TH AUG TO 25TH SEP WHEN I STOPPED USING THE PHONE ON 26TH AUG – DAY OF DISCONNECTION.”

After this I have got hundreds of call for payment of this petty amount of 589 Rs. and now I have made it a point – I will not pay to make MR MITTALS COFFERS richer. If he becomes richer by a poor womans 589 rs please ask him to call me and I will pay him this petty amount to make him richer.

This is a TOTALLY FRAUDLENT BILL LIKE THE LAST 3 BILLS

My name is Rahul Sharma I got sms on my airtel mobile no.[protected] on 1-11-10 time 8:22pm that your mobile has won the airtel set top box from airtel DTH,and directed me to visit the website www.airteldigitaldish.com and registered my self,after some day again got a sms that your address is confirmed and check the status of your delivery on that link www.dewaligift.org I called to airtel DTH they told there is no such scheme launched I feel that I had cheated its rubbish, they cheating the people and Airtel helping them.
Rahul Sharma

anyone alive there to tell me why they disturbing the people?
anyone there

My name is Syed Naim I got sms on my mobile no.[protected] on 1-11-10 time 2:52pm that your mobile has won the airtel set top box from airtel DTH, and directed me to visit the website www.airteldigitaldish.com and registered my self, so i did so i registered my name, after some day again got a sms that your address is confirmed and check the status of your delivery on that link www.dewaligift.org. so ihad gone through the Web site n read the whole descriptionin that its was mentioned u had to jst pay 440/- rs as Consumer Service Tax n after depositing the money in the given a/c the same deposition slip to be fax on the [protected]. i did the same deposited the money into account bt wen trying to fax the fax is nt working the whole day i tried bt no used im herewith attaching the snap shot of the same letter which i recived request you to plz provided your proper mail address werein i can send u the snap shot of the letter. my mail address is [protected]@hotmail.com, cell no -[protected]



AIRTEL
Authorized Letter

Dear Customer,
During The Time Of Advertising Survey You Will Get a Free Gift Hamper From Airtel DTH “ Set Top Box ” And The Gift Will Be Shipped to You At Your Registered Mailing Address On 05/11/2010 At 2:30 PM .At 5:00 PM The Time of Delivery You Will Have To Show An Identity Proof it Can Be One Of This Three Option Your Voter ID Card, Driving License Or PAN Card. And You Will Have To Submit A Xerox Copy Of Any Of The Above Mentioned ID Proof With 2 Passport Size Photo Graph And These Following Thing You Will Have Give At The Time Of Delivery and the person need to be present who is registered with us this Gift hamper Rs.4399/- Which Is Absolutely Free Of Cost Only For Your Mobile Number And Even You Will Not Have To Pay A Single Penny In Future However You Need To Pay The Customer Service Tax That’S Your Consumer Service Tax Only Rs.440/- And You Can Deposit The Amount At Your Nearest STATE BANK OF INDIA Branch to Deposit The Amount Details Are Mentioned Below.

Name: Swapan Roy
A/C Number: [protected]

The Above Mentioned Details is One Of Our Senior Executive From Kolkata Branch office moreover deposit last time is at3:30 PM and date on 03/11/2010 And the Moment You Will Deposit The Amount In The Bank You Will Get A Deposit Receipt Which You Will Have To FAX It To Our Fax Number[protected] And Once You Will Fax The Receipt Our Representive Will Contact You Within 4 Hours if By Any Chance You Will Not Be Able To Deposit the Consumer Service Tax Than The Confirm Delivery Will Be Cancelled Kindly, Please Follow The Rules And Regulation Of The Company .Dear Customer Please Use The Privileges Given By Our Company.
Thank You For Choosing Airtel DTH Service
Regards,

Airtel Network.

Dear Sir/Madam,
This letter is to inform you that. I ajeet singh a airtel subscriber ([protected]) recently received a message form airtel conveying that on 31st -dec 2010 & 1-jan 2011.,discounts on sms will not be applicable.
all local sms will be charged at Re1 & national sms at Rs 1.50 per message..
As per my airtel plan i should be charged 50.Ps per message local & national..
I have a vodafone connection also but i din't receive such message's...
Its a humble request to kindly look after the matter....


your faithfully,
Ajeet Singh.

Dear Sir,
Here I just wanna to launch a complaint against Airtel Broadband regarding fraud. Actually some time before I sign up for a Broadband connection from http://www.airtel.in and after one weak I got a call from airtel, and one of their executive came at my house and took al my details & amount of Rs.1299. But now when I contact to Airtel Broadband , they told me that None of their executive visit me ever .
And I have been cheated !
But the thing is that When I sign up with Airtel Broadband .then how can be it possible that some other guy got information about me.
So, Dear Sir, please look into the matter and please help me out with some suitable steps !
I shall be very thankful to you for this .

With hope for justice

I am using airtel prepaid service from 5 years and have been in delhi from previous 6 months.My no. is [protected]. Airtel is activating different services without my request or permission and minusing my balance. They have activated 13 services on my no. [protected] from oct 2010 to until now. Every time when i call customer care they give unbelievable reasons for it. Most of the time they say, i have downloaded this services from gprs but funny thing is that my phone does not support gprs . I have contacted nodal officers 6 times ,but no help until now . When i ask the nearest recharge shop , they said it is happening with many customers and they are also victim of this . Please take this seriously , end this "dadagiri" of airtel and save us.

PRABHAT MEHTA
KATWARIA SARAI
NEW DELHI.

I'm also facing the similar issue. I have sent mail to appellate.[protected]@airtel.in and nodalofficer.[protected]@airtel.in. Hope they will intervene to solve the issue. I'm looking for any contact details in TRAI where I can register complaint against airtel directly. If anybody knows such details please do share with us.

one guy named prithviraj chauhan called me and told me that i have won a lottery of 150000 lakh rupees because my mobile number is been selected in the lottery therefore they told me to deposit 18700 rupees in the name of omoulo kumar sahoo (account no.[protected]) and i deposited this amount and then again next day they told me to deposit 17700 as a tax on the same account.again i deposited it but they are now not giving me the lottery amount.my no. is [protected].they thugged me in the name of airtel what is this i want my money back please help me.their numbers are [protected] and [protected].

MY AIRTEL DTH CUSTOMER ID [protected], Hi my name is irshad ahemad from chennai on 16-04-11 i booked airtel dth connection while booking through online they given all false promises after i received the DTH I CANT VIEW ANY OF THE CHANNELS WHAT THEY PROMISED, CUSTOMER CARE SERVICE ARE VERY POOR AND PATHETIC, PLEASE I RECOMMEND PERSONALLY DONT BUY AIRTEL DTH SERVICE,

REGSRDS
IRSHAD
[protected]
irshad.[protected]@gmail.com

I had a call from Airtel company from Mumbai on my airtel no.- [protected] that i had won 10,00,000 rupees in offer and to get that money i had to pay 27,700 rupees in the given SBI A/C and ICICI A/C no., i had paid that given sum in the A/c and i had a proof of paying it, after paying that i had not got any sum of rupees 10,00,000, i am in fraud by the company, what i ahd to do for it.





I had a call from airtel company from the no.- [protected]

Airtel DTH
Customer ID - [protected]
Name - Dhaval J Mehta

On 25th April around 12 noon, I dialed[protected] number to speak with customer care.
It is regarding message I got from AD-AirtelTV.
Message is "Airtel Digital TV special offer only for u! Recharge your id [protected] with Rs. 725 and get 3 months special pack + 10 days freed period as bonus! hurry!"

I spoke to customer care executive for this offer on 25th April 2011 and he said first recharge your accound and call back to customer care to apply this scheme.
I recharged on 25th April 2011 and phoned customer care today 26th April 2011 to apply this 10 days bonus scheme.
Now she is saying that we can not give 10 days bonus to you. she transfered call to senior person but he said that I am lying about this kind of sms. And he hanged up the phone.


Also when I purchased new Airtel DTH connection through customer care number and credit card, Airtel customer care executive told me that I will get 250 cash back because I booked this using credit card. I didn't get cash back and I registered complain. but without resolving this complain they closed it. So I asked customer care to reopen it on 25th April 2011. He said he has reopened it but I didn't get message with complain number.

Airtel DTH provides all false promises just to sell their business and should be termed as the most ever thirdclass category. I asked is there any service provided from one set top box to 2 TVs in 2 different rooms?
The Sales team (guy named Deepak) told its possible and he will tell his engineer to provide that service for me.
Whereas when I asked the same question to Tata Sky they said it cannot be provided. This is the difference between Airtel and Tata Sky.
Now the Query dept is saying no its not possible. They are not allowing me to speak to the Guy Deepak in Sales dept.
When speaking to the person in the query dept, I asked my money back and I dont need the connection, but they are saying they dont know how to cancel and I need to talk to their customer service dept. God knows if I will get my money back also or not.
I hate to say that the worst ever services i have got from Airtel and I rate them the worst ever DTH service provider.

Dear Concerd Person.

I hereby complained againt Mr. Amit having his mobile no. [protected] , I got
his reference thru cutomer care for installation of Broadband connection at
rohini.

he confirmed me all the details and took money of Rs. 1500 for installation
of Airtel broadband at my adress C-1/85 , Sec-5 rohini and promised me for
sucessfully installation of the same and issued me CAF no. 2631495 then he
changed it 2672760 and again changed it 2672788 by him and till date needful
not yet done and he also threated me and absued me that he will not install
the connection and also he will not refund the money.

Due to all this i got harrsed by him and lot of problems in my business.

after thousnad of follow-up with him finally he said that " JAB MERI MARJI
HOGI TAB MAIN LAGAUNGA AUR NAHI BHI LAGNAUGA JO UKHARNA HAI UKHAR LO".

Amit Kumar has done FRAUD with me by using the name of AIRTEL.

I requet you to please look into this matter and sort out the issue and take
action againt this kind of ppl who demolish the very trusted name of AIRTEL

Rakesh Kumar,
[protected]

--
Abhishek Gupta

Thanks for solving it.

Rgrds,
Dhaval

After seeing Rs.250 cash back (if purchased online) offer on airtel website i have decided to buy airtel d2h online. On 1st July at around 5.30 PM, I submitted my name and phone number details on airtel website to buy airtel d2h connection. After submitting the web page displayed a message saying an airtel representative will contact me shortly to help me purchase d2h connection. After sometime i got a call from a person (number: [protected]) saying that he is an airtel representative and asked my email id and that he would send the details for making payment online. I got an email from lalit.[protected]@virti-interactive.com and a link http://offers.connectindia.in/checkout.htm is mentioned as payment details. On 2nd July at around 11.30 AM i got a call from the same person and said he would help make the payment online. After a payment of Rs.1590 is done a payment reference number[protected] was given. And i was told that the product will be delivered within 48 hours. But it was not delivered. I see a lot of fraud complaints against VRITI INTERACTIVE dated from 2010 and even before. WHY THE HELL NO ACTION IS BEING TAKEN AGAINST THESE VRITI????? This is clear fraud. PLEASE FOR GOD SAKE, TAKE ACTION AGAINST THOSE BASTARTDS, THEY ARE LOOTING PEOPLE LIKE ANYTHING.

I got the dth connection yesterday. But i need to clarify few things. Does airtel really have an online tie up with Vriti/Connectindia. I feel that, if i had not registered a complaint in this forum airtel would not have bothered to deliver my product. Airtel should see that its online partners are genuine and don't loot their customers.

Hi !

I have recently shifted to Gurgaon from Delhi, one shifting to our new property , we wanted to have a land line connection , so an airtel representative name Mr. Chanden , with mobile number [protected], came to our place and filled in all forms and took Rs. 500 in cash, and said that this money is a scurity deposit, and will be adjusted in the next bill, since then nither i got the connection nor chanden came back to return the money, he said its Airtel who has to return the money, i am busy so i cant talk to you any more.

This is how Airtel sales staff earn money from consumers. Rs. 500 per person, and u know how many conncections Airtel has in Gurgaon.

Regards,

Vishal k Laroia

Thanks my mobile number is [protected]

Respected sir,
I have an airtel mobile number([protected]) and have been deducted 500 rupees without any reason.
And moreover was given totally wrong information by the airtel costumer care.Someone said that your money has not been deducted and someone said that it has been deducted in a call and the other that it was deducted while using internet.
This is not the first time airtel doing any such thing.
I just wanna ask the airtel people that taking small amount of money from citizens makes them rich, are they so in trouble.
Almost evryone using airtel i know is suffering with this problem.
I therefore request Bharti Group to look into the matter.
Thank You

sir,
I am not satisfied with the solution that i got for my problem.I request you to please again look into the matter and refund my balance.
I[censored] can not do it in balance then you may provide us with any other useful service that we want like message card or internet.
Please help me soon.
Thank you

Issue is still not resolved, i called the concern person who collected money from me, he saying there are lot of problem with Airtel these days, i dont know if we can refund the amount, accourding to him, he cannot help in any way, Airtel sales person is Mr. Chandan and his mobile number is [protected].

Waiting to hear from you soon on the same,

Regsrds,

Vishal
[protected] / [protected]

Finally, i have got the cheque of Rs. 500 from Bharti Airtel.

Vishal

Hi, I am using airtel service from last two month and my cell no. is [protected]. On 10th of October I sent request for activating Internet on my SIM and i got message from 121 that please confirm by sending message ACTGPRS TO 121. I did that. and i got message that I will be charged rs198 for this. But on 14th October i got message that I am reaching my credit limit. So, i called customer care and asked him that about details. He said that I used Internet dat's why it reached 1000. Then i told him that i activated 198 plan on my sim. He replied that this plan was activated only for 4 days and after that they activated 10 ps per kB plan on my sim. without sending any confirmation message to me nd without my premission. And on 19th of October, again I got mesage that I reached 3000rs so i should make immedate payment of rs 2000 otherwise they will disconnect my service. So, i called customer care again. and the guy Mr. Dinesh told me that this service is actived on my SIM from 14th October. Even i never sent any request on 14th. and if You activated this plan on my SIM then why don't you send any message so i should aware of this. Now i am contacting many person from Airtel and everytime i got bad response. One person Mr. Anoop kumar he spoke very rudely. Please give me proper solution otherwise I will file complaint against you. As I am having proof that on 10th of October, I got message from you that the plan of 198 has been activated on my system. And if I have credit limit of rs 1200 then how I reached 3000. Why not you disconnect my service at 1200 and informed me regarding that.

Hi

Airtel is one of the Fraud service provider in industry. First and foremost thing is avoid them . Why can't you go for BSNL, ther installation is absolutely free and they will charge very less on usage.

Right at the moment you can do one thing, you can complaint to TELECOM REGULATTION AUTHORITY OF INDIA (TRAI)and wait for their reply.
Then if it is not favorable, you can approach consumer court. But before that you can register a complaint with AIR TEL and get the complaint number. You can use that number in all your complaints, try to get the complaints, usually they won't give complaint numbers

Regards
Saju
[protected]@yahoo.com

I Did that. I spoke with Airtel customer care many times. Infact from yesterday evening I am continuously speaking with them but no one giving me proper solution and everyone saying different words. None has matching answer :(

My name is chandra shekher. I have airtel broadband connection[protected].
I disconnected this connection 5-6 months before .
The final amount i submitted to the airtel person who came to me at my office.
He gave me the settlement letter also.

But after then , every month i am continuously getting the call from airtel customer care for due payment.
i send also the scan copy of that settlement letter to "Amir.[protected]@airtel.in" on 15-september-2011 as customer care told me.
But today is 25-November-2011 and i am still getting the calls from airtel.

The customer care service is also too poor.
They don't have updates on the ticket because they call me twice or thrice in a day.

i am chandra shekher.
I had a broadband connection of Airtel[protected]. I disconnected that connection. First of all Airtel disconnected that connection after 1-2 months of request when they failed to convince me for continue the connection.

When the final amount of settlement bill came to me, i tried to submit the payment online. At that time i was not able to do payment due to some problem on their website www.airtel.in , also they send me the message that you can not pay online due to some problem.

After some time a airtel person guys called me for pending due. I told him to collect from my office. That person came to me on 23rd august 2011 and take away the pending amount. He gave me also the full and final settlement letter. He told me that information will update in 24-72 hours.

Till then every month airtel persons calling me again and again for pending dues. I send the scanned copy of settlement letter as they told me on email id "Amir.[protected]@airtel.in" on 15th September 2011 and 20th September 2011.

They didn't do any action on that . They only calling again and again for due payment.

Again on 25th November 2011 i send the email to nodal officer delhi and "Amir.[protected]@airtel.in" .

But nothing happens . They are still calling to me.

They are doing mentally harassment .

Dear sir,
I Mitesh Patel staying at dombivli user of airtel dth because of some resons i stop using dth but after some time i used to get a call from airtel customer care employee name Rashi from the no. [protected] to provide me offers recharge for six months of Rs 2100/- and get free for more six months, then i again call to confirm for offer is true or not they said yes the offer is valid.Now when i check and call back to airtel customer care they are totally rejecting for such kind of offer they have, and instead of six plus six months free they given me only six plus three months.

please do needful and take action for such kind of fraud offers.

Thanking you,

Mitesh Patel
([protected])

A owner of idea mobile number([protected]) is fraud me so can i find the name and address of the owner of that idea number plssssssssss

Airtel — deducting charges of pc secure anti virus .

Dear sir,
your company deducting charges 85/-Rs per month of L.Line no -[protected] since last year for your product like pc secure anti virus which I am not using.kindly refund/adjust those charges from immediate effect.
regards
M-[protected]

Airtel telecom services told me a postpaid plan that does not exist.After they converted my number i told them that their representative provided me with wrong information.They said that they cannot help it.When i said that i will complain about this in consumer forum they took some action and are ready to convert my number back to prepaid but are asking me to clear the balance amount.I am ready to pay the balance but the amount is exceeding as to what i have used.They are not even provinding me with the details of my bill.So please take an action about their fraudulent activity.
Thankyou

I had received the call from airtel from number [protected] regarding this issue on 23, 2012 4:58 PM and was told these are the charges for Bill Plan change.When I gave him the number and bill plan of my colleagues who also have placed similar request and have not being charged one time charges.PHONE GOT DISCONNECTED. Later in the day someone called Saraswati called me up and said these are the charges transferred from your old account number.I am not sure Who was telling the truth.I haven't received any itemized/Detail bill for this amount to verify.I want the complete bill for past two months to verify the details.
And the reason for : why the first person said me this is activation charge.
Regards
Nipun


[protected][protected][protected][protected]
From: nodalofficer.[protected]@in.airtel.com [mailto:nodalofficer.[protected]@in.airtel.com]
Sent: Monday, April 23, 2012 5:23 PM
To: Nipun Sharma
Subject: Re: [|BAL|Qrc[protected]|]


Dear Nipun,

Ref: Email dated 20 April 2012, expressing your concern regarding the billing discrepancy for your airtel mobile number [protected].

We wish to inform you that the amount of Rs.287.51/- has been transferred from your old account number[protected] on 26 March 2012.
Hence the charges are valid and we regret the infeasibility to provide you any reversal for the same.


Warm Regards Mohammad Kamran Nodal Office bharti airtel limited



[protected]Original Message[protected]
From: [protected]@cadence.com
To: nodalofficer.[protected]@in.airtel.com
Cc: nodalofficer.[protected]@airtel.in
Sent: 20/04/2012 08:44:21 AM
Subject: RE: [|BAL|Qrc[protected]|]

Why this onetime charges were levied in my bill. None of other employee who
had migrated the bill plan to corporate bill plan have been levied these
charges.

[IMAGE]


Regards
Nipun


From: Nipun Sharma
Sent: Wednesday, April 18, 2012 12:54 PM
To: '[protected]@in.airtel.com'
Cc: 'nodalofficer.[protected]@airtel.in'
Subject: RE: [|BAL|Qrc[protected]|]


Hi,
I asked to change in my bill plan to AIRTEL SPECIAL 199 CUG and
specifically mention not to change GPRS data plan.
But my GPRS plan got changed without informing me. Why this is so?I don't
expect this unprofessional behavior from Airtel.
Regards
Nipun


From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Monday, April 16, 2012 7:17 PM
To: Nipun Sharma
Subject: [|BAL|Qrc[protected]|]

Dear Nipun Sharma,

Ref: Email dated[protected], requesting for change of bill plan on your airtel
mobile number [protected].

Thank you for your mail to Bharti airtel. We are delighted to know of your
intent to avail our services and welcome the opportunity to assist you.

We understand that you have requested for change of bill plan from Super
Saver 249 CUG Plan to Airtel Special 199 CUG plan for your airtel mobile
number [protected].

We would like to inform you that your request has been registered with the
Service Request number43155989. You may quote this number for all further
queries with respect to your request. Our team will be contacting you on the
status of your request by[protected], 12:30 PM.

For your reference, the tariff for Airtel Special 199 CUG plan is attached.
You may also know the current bill plan details by sending an SMS with the
content as BP to 121 (Toll free).

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.



Yours Sincerely,
Waheeda Banu
Customer Care
Bharti Airtel Limited




[protected]Original Message[protected]
From: [protected]@cadence.com
To: [protected]@in.airtel.com
Cc:
Sent: 16/04/2012 02:55:34 PM
Subject: REGARDING CORPORATE PLAN - AIRTEL SPECIAL 199 CUG FOR MOBILE NO
[protected]

Hi ,


Please change my bill plan to Airtel Special 199 CUG with 600 minutes free
talk time. I am working for Cadence Design Systems and this plan is being
offered to our corporate. But Don't Change my existing GPRS data plan

Which is 2GB for RS. 100


Regards,

Nipun