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Updated: Jan 6, 2026
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V
varinder123
from Chandigarh, Chandigarh
Apr 26, 2013
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Address: Jalandhar, Punjab

Dear Sir

I have make the payment to Bharti Airtel Ltd. agst the Airtel Account No.15723388 of Rs.3028/- On Dated. 17.11.2012 which is debited to our company bank on dated 24.11.2012. but not yet credited to our airtel account no.15723388. Regarding This I have lodge lots of complaints to airtel customer care but there is not any single response from the airtel customer care. Which is really disappointing. I have also send all documents as required by airtel i.e copy of bank statement, Payment advise from bank. but there is not any revert from the airtel customer. Which shows airtel customer service is really worst service in the country. I request you please revert on this asap.

Regards

Varinder
M. No.[protected]
[protected]@globalaviationindia.com
View replies
Namaste Varinder,

This is to inform you that your concern listed on 26 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Namaste Varinder,

This is to inform you that your concern listed 26 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    M
    Mehul H Trivedi
    from Mumbai, Maharashtra
    Apr 26, 2013
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    Address: Ahmedabad, Gujarat

    I Mehul Trivedi, would like to let you know about the service of Airtel provider is worst.
    I am Airtel subscriber in prepaid and when i want to switch it to postpaid then it takes about only 1 day but this time it is taking around 7 days still counting.

    So tell me what to do and i am working in a Company, as a Relationship Manager of Loan Department.
    I am missing my business and also listening bad words from my Superior.

    Give me Reply.

    Regards
    Mehul Trivedi
    View replies
    Namaste Mr. Trivedi,

    This is to inform you that your concern listed on 26 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
    Namaste Mr. Trivedi,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
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      A
      adithyaj467
      from Tumkur, Karnataka
      Apr 26, 2013
      Resolved
      Report
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      Resolved

      Address: Bangalore, Karnataka

      I had recharged my airtel number [protected] with 655 rupees unlimited 3G (3GB+unlimited at 80kbps) data plan with transaction ID [protected] ON[protected] AT 6:37PM after this recharge i used to get around 10 kbps download speed and 1 kbps upload speed later for the same i had reported it to your nodal desk and the issue was RESOLVED on[protected]. and i got 2GB of 3G data credited to my account after this 2GB was used up i was being charged.(FOR THE SAME REFUND WAS PROVIDED) where as i should get unlimited browsing at 80 kbps . NOW AFTER CALLING 121 CUSTOMER FOR HELP THEY ASK ME TO MAINTAIN MINIMUM BALANCE. IF I MAINTAIN MINIMUM BALANCE I EVEN THAT MINIMUM BALANCE IS DEDUCTED. I GOT A CALL FROM CUSTOMER CARE AND THEY INFORMED ME THAT THE ISSUE IS RESOLVED BUT WHEN I USE INTERNET I FOUND THAT THE ISSUE STILL EXISTED(AND 80kbps UNLIMITED benefit was not provided) . I have called customer care, supervisor,floor manager, nodal officer, Appellate desk for this issue but they provide false assurance and nothing else. On[protected] i had to get a call back from your Appellate desk BUT NO CALL WAS MADE and today when i gave a call to Appellate desk they promise to give a call back with in 1 hour but no call is being made from Appellate desk its been more than 2 hours my airtel mobile number is [protected] and ref number is CBDMO [protected] <i kindly request you to provide me with 80kbps unlimited browsing as per my plan benefit >
      Nov 10, 2017
      Complaint marked as Resolved 
      NA
      View replies
      Namaste( adithyaj467),

      This is to inform you that your concern listed on 26 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

      Regards
      Deepak Mohod
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      Namaste Adithyaj,

      Further to our discussion dated 26 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

      We assure you that we are committed to resolving the issue to your satisfaction.

      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      Namaste Adithyaj,

      This is to inform you that your concern listed 26 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

      We assure you that we are committed to resolving the issue to your satisfaction.

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      Namaste Adithyaj,

      We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

      We assure you that we are committed to resolving the issue to your satisfaction.

      Regards
      Deepak Mohod
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      airtel providing false assurance

      i had recharged 655 3g plan on my no [protected] after download 3gb my downloading speed remain 10kbps insead of 80kbps UNLIMITED speed. airtel providing false assurance. i should get unlimited browsing at 80 kbps that they mentioned in plan.

      kindly request you to provide me with 80kbps unlimited browsing as per my plan benefit

      shriram panday
      [protected]
      Reply
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        0
        05224017775
        from Lucknow, Uttar Pradesh
        Apr 26, 2013
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        Address: Lucknow, Uttar Pradesh

        Landline no. [protected]
        Mobile no. [protected]

        I'm a existing new user of airtel but i am totally not satisfied form Airtel Broadband because though i always pay my bill before the due date then also airtel charged me 100rs. late fee and when i had a talk with the supervisor of airtel they are talkin to me in a massive way and told me that we had already done adjustment n showing me wrong.
        i said to them that i can show my bill that i had payed it on time but airtel has updated after so many days so wat can i do in that?
        i cant always pay wrong amount
        my plan was also a limited connection before n airtel had said to me that we will informed you whenever you limited usage data will expired n now you will charge but they didnt informed me and now i have to pay rs1635 .
        I am ready to pay the amount but i dont wall all this in future so kindly terminate my account because reliance broadband is better than airtel
        View replies

        AirTel — not satisfied with airtel

        i m not satisfied with airtel
        with just one touch at airtel live in our mobile at ringtones we faced a loss of 30 rupees.
        they donot even ask any question weather we want ringtone yes or no.
        for any enquiry they asked alot of questions but just a by chance touch of airtel live we faced loss.
        customer care exicutives are also not aware aboubt the airtel services.
        i m not satisfied so i will stop using airtel and advice my friends for the same.
        Reply
        DEAR SIR/MADAM
        THIS TO BRING TO YOUR NOTICE THAT I HAVE BEEN A LOYAL CUSTOMER OF AIRTEL FROM PAST 10 YEARS BT HAVE BEEN FACING A PROBLEM FROM PAST TWO MONTHS
        I HAVE A PREPAID A/C NO.[protected] AND THE SERVCES OF MY MOBILE PHONE HAS BEEN BARRED BOTH INCOMING AND OUTGOING THE REASON BEHIND THIS IS THAT THE SO CALLED MY BROTHER MR.GAURAV MEHTA WHO HAD A POST PAID NO.[protected] HAS BY ANY REASON UNABLE TO PAY AN AMOUNT OF RS 2000/ APPROX, SINCE THE BILLING ADDRESS IS THE SAME BUT BOTH THE NOS.ARE IN TWO DIFFERENT NAMES MY SERVICES HAVE BEEN BARRED
        NOW IN WHICH RULE BOOK OF YOURS IS IT WRITTEN THAT IF ONE INDIVIDUAL HAS FAILED TO PAY HIS OUTSTANDINGS, THE TELEPHONE LINES OF ANOTHER INDIVIDUAL WILL BE BARRED JUST FOR THE REASON THAT HE IS MY BROTHER AND THE BILLING ADDRESS IS THE SAME AND MOREOVER BEFORE GIVING HIM THE SERVCES DID THE COMPANY TOOK MY WRITTEN DOCUMENT FROM ME TO AUTHORISE MY BROTHER TO GET HIS POSTPAID NO. AND DID U PEOPLE EVER TOOK A WRITTEN DOCUMENT THAT IF HE FAILS TO PAY THE AMOUNT I WILL BE LIABLE TO PAY THE AMOUNT OUTSTANDING IN HIS NAME WITH WHOM I HAVE NO RELATIONS FROM PAST 2 YEARS
        I HAVE BEEN REQUESTING YOUR CUSTOMER SERVICE TO ACTVATE MY SERVICES BUT THEY HAVE NOT PAID ANY HEED TO IT SO AT LAST I AM MAILING U TO PLEASE
        PAY AN ATTENTION TO MY MY PROBLEM AND PROVIDE ME SOME RELIEF

        AND I WLD REALLY LOOK FORWARD FOR YOUR REPLY AS IT IS NOT ACCEPTABLE FORM THE HIGHEST TELECOMMUNICATION PROVIDER OF INDIA
        Reply
        Namaste( [protected]),

        This is to inform you that your concern listed on 26 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

        Regards
        Deepak Mohod
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Reply
        Namaste ([protected]),

        We would like to inform you that your concern listed 26 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Reply
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          D
          Deepak76
          from New Delhi, Delhi
          Apr 26, 2013
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          Address: Jaipur, Rajasthan

          Dear Sir/madam

          I have not sent any mms to any number this is wrongly
          charged by Airtel, to my mobile no [protected] , I have contacted so many times with the customer care and senior officer Mr. Raj(Nodle Office) and Ms. Nidhi, But the issue remains he same and reply unsatisfactory, As i have also told to the officer to provide the detail, But till date i have not receive any detail.

          Would request you to do the needful.
          View replies
          Namaste Deepak,

          Further to our discussion dated 26 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

          We assure you that we are committed to resolving the issue to your satisfaction.

          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

          Regards
          Sandeep Kumar
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
          Namaste Deepak,

          We would like to inform you that your concern listed 26 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

          Regards
          Deepak Mohod
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
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            S
            Srėënand Chèñerï
            from Gurgaon, Haryana
            Apr 26, 2013
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            Address: Kozhikode, Kerala

            Sir

            I Activated Airtel Unlimited GPRS plan @201 which is 2GB 2G and 40kbps post 2GB. Airtel is alerting me my data usage whenever I use it and it is quite obvious that they are showing more data usage than I had used. Airtel is alerting me 4 times my phones data counter. PLS TAKE immediate and strong action against Airtel's FRAUD PLAY.
            THANK YOU SIR
            View replies
            Namaste (Srėënand Chèñerï),

            This is to inform you that your concern listed on 26 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

            We assure you that we are committed to resolving the issue to your satisfaction

            Regards
            Sandeep Kumar
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Reply
            Namaste (Srėënand Chèñerï),

            We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

            We assure you that we are committed to resolving the issue to your satisfaction.

            Regards
            Deepak Mohod
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Reply
            I have lodged complaint on 22-Mar-15 by calling customer care and the reference number :[protected].
            My bill period starts from 20 Mar-15; I recieved messgae from Airtel saying -3G data usage is completed by 459 on 22-Mar-15; and i very much knew never accessed mobile data on my weekends. 459 MB consumed in 2 days with no downloads.
            When i lodged the complaint the customer care person not able to give proper feedback and said the issue will be addressed within 24hrs. Till now i have not recieved any call for this enquiry.
            How come data been can be consumed within 2 days and morever im using mobile data for past 2.5 yrs and knew how to utilise them effectively.
            I need airtel to approach me on this regard; recovery of my loss of data to be provided. Otherwise i will chnage my service provider and request my friends and collegues to avoid airtel in all the cases.
            Reply
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              P
              prabhukkp
              from Bengaluru, Karnataka
              Apr 26, 2013
              Resolved
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              Resolved

              Address: Pune, Maharashtra

              Sir my name is Prabhu, my mobile number is [protected], in my mobile Facebook service is activated in the date of[protected] ,and the service deactivated date is[protected],deactivation conformation message is available my mobile ,but this VAS is not deactivated still now total amount taken is ₹43,what can i do customer care not attend my call on[protected] to today five time deactivated this service conformation message available my mobile but still not deactivated
              All ready complaint this site amount credited my account and the same day amount taken this service ₹10
              Aug 13, 2020
              Complaint marked as Resolved 
              View replies

              Airtel — not attending the customer

              Hi!
              this is Rajni Gopi a prepaid airtel user recently means on 31st october i have Filled the postpaid connection form from one of the sales executive Name: Kamini her office is located at Parmar trade center. i had filled my form and paid the needed fee also i had taken a plan of Rs.125/- using the same number but i have converted the same number into postpaid but instead of complaining many times to Kamini she has not yet activated my postpaid connection. Is this the way you solve the problem of the customer. Customers are kept on waiting .
              Kindly look after this immediately.
              Reply
              dear customer
              the mobile is owned by ch. raja carrying mobile number [protected]. the sim is blocked suddenly. so we need an activation for that sim. sim number is[protected]. so please activate my sim as soon as possible.
              Reply
              Namaste Prabhu,

              This is to inform you that your concern listed on 26 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

              Regards
              Sandeep Kumar
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Reply
              Namaste Prabhu,

              We would like to inform you that your concern listed 26 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

              Regards
              Deepak Mohod
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                C
                chandrutec18
                from Chennai, Tamil Nadu
                Apr 25, 2013
                Resolved
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                Resolved

                Address: Tamil Nadu

                Hi,
                Consumer ID [protected]. History Channel no.348 Audio and Video did not sink the audio is playing delay. When i asked regarding in customer care they said since you are using tamil language it will not sink this is the worst answer which i never heard before from any customer care. My neighbour using normal cable connection where the audio and video sink in tamil language, but in airtel dth the audio is playing delay i had same issue in discovery channel as well a year ago i made many complaints and posted in the same forum a guy came and responded it will be fixed but still i face the same issue. DD podigai channel will not come in full screen for this also i called the customer care they are putting us on hold and they are disconnecting the call without any intimation.

                Worst Customer Care (Disconnects the call after the call placed on hold) i faced this issue many times.

                Regards
                Chandrasekar
                Aug 13, 2020
                Complaint marked as Resolved 
                View replies

                Airtel DTH — DTH Not working Company not responding

                Hi,

                My airtel DTH is not working for last 5 days and the customer service of Airtel is not ready to take any action. Daily I have to call and remind them about the same.

                Kindly suggest.

                Regards,
                Rohit
                Reply
                there is going to be no response from airtel dth you will have to file case in consumer court in following format I too had the same problem and am filing the case shortly my cus id is [protected] and my no is [protected] call me and take help free of cost .
                mail me and i will send you the format and guidence to file a case in consumer court
                my id is [protected]@gmail.com
                Reply

                DTH airtel — poor video

                sir, i had complaint for dth service of airtel before 4 days but there is nmo any solution from there side.one tim they are not complaint and gave us complaint no. and when we inqure on this complint no.those pepole are said this complint no is wrong.sowhy should they give us complaint no.afterthen yet this is 5 days of of complaint with vedio problem .
                they are not hered our compalint pl.guide me what to do for this complint?
                id no [protected]-anita shah -ahmedabad-gujarat
                Reply
                The Airtel Customer care agents has responded for every post here except mine can you expain me why you are not responding for my issue ?
                Reply
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                  M
                  malayshukla
                  from Udumalaippettai, Tamil Nadu
                  Apr 25, 2013
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  I am receiving very slow and intermittent wireless broadband services in kandivali Lokhandwala, Mumbai Area. i hear from other users that who use Airtel wireless broad that the speed fluctuates between 600kbps to 0kbps very wildly (stays at 0kbps for most times). I have both Airtel wireless broadband as well as Tata Photon and whenever i have to use skype or other services needing good data flow it is impossible with Airtel. only Photon's services are up to the mark for these uses.

                  Malay
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  View replies

                  Airtel Broadband Services — very bad service

                  sir,
                  maine kuch hi dino pehle airtel ka broad band connection[combo plan] liya hai cyber cafe ke liye. mere indore mai 3 cyber cafe aur hai . or ab maine ek or cafe mhow mai open kiya hai. or 2 din ke baad hi mera broad band connection band ho gaya hai. maine yaha ke office mai complain ki[Trishakti tele com.] par vahaa cus. ko pro. bataane ke liye 1/2 hour tak intazaar karna padta hai.vaha ke members din bhar boyfriend se baat hi karti rehti hai. director ne ye kahaa ki connection lena ho to lo nahi to mat lo. na hi hame centrax no. ki facilities di ja rahi hai .
                  humaara bahut loss hua hai . humne bhopal bhi baat ki par unhone bhi koi satisfied zavaab nahi diya ...is condition mai hum kya kare?????????

                  humaara jo bhi loss hua hai kya company uski risponsibility leti hai?

                  kya isi ko custmour care kehte hai?

                  hume zald se zald iska solution cahiye ...
                  Reply

                  AirTel — bad bad very bad services

                  i am a subscriber of airtel prepaid with number [protected]. airtel without asking...not even making a call activated my hello tune service...took 60 ruppees from my balance... the standard reply at 121 was network in down for 4 hrs...we are sorry! next time in a span of less than 1 month they again activated my hello tune again not asking me... earlier one accoording to them had been activated but there was no hello tune n i was charged without any reason..now i am in deep trouble and have formed a community in my college to try every1 to make forfeit there airtel connection!!!
                  i a hope that rings a alarm in the authorities!
                  Reply

                  AirTel — 2nd reminder Airtel outgoing closed without inform

                  Dated :- 20/03/2009.
                  Name:- Indra Bhan Prajapati.
                  Mobile No.[protected].
                  New Delhi
                  SIR,
                  I have already complain but till 15 days these problem is not solved by Airtel. So again I am going to launch a complaint against Airtel Company. From Last 15 Days they people have closed my Outgoing & SMS or other services. I have dail call to costumer care, but all Executives are giving no right information. When I talk a Executive, he is call your phone in being start after 4 hrs, but today is after 8 days my phone is not started. then tell me what I do. second think is this that Executives dissconnect phone in talking period. so tell me where I complain.

                  Please .. Please help me... I m very upsate to take
                  Reply

                  apollo wireless broadband — worst service

                  Appolo wireless broadband is one of the waste internet service provider in hyderabad. They just are interested and eager in giving a new connection but very poor in providing service to the customers. They will provide a customer service number which once called will not respond to u. U need to keep on calling them till they come to u. I[censored] stop calling, thats it, they will never come(except to take the monthly rental) or even call u. And moreover there is a stupid question they ask u after coming to ur home. "why do u call that many times?". So just dont go for it especially when u need internet everyday.
                  Reply

                  Bharti Airtel Broadband Services — Very Bad Customer Service

                  Hello,

                  I am not able to pay my bills online, through the online facilities provided from Airtel due to some technical issue. I have raised this complaint to Airtel Customer Care refid[protected] about this issue one month back, I have not got any updates or resolution to the problem. Inspite Airtel Billing department calls everday for bill payments reminder.

                  Again if I call Airtel Customer care, they say only alternative is to visit the airtel showroom and pay your bill, I am really surprised with the answer then why the hell the online facilities are provided by the company if they cannot maintain the proper service to the same.

                  I am really bugged up with the Airtel service.
                  Reply

                  AirTel — TERRIBLE BROADBAND SERVICES

                  I had applied for a new connection on 14th Jan, 2011. The so-called customer care executive promised that someone would come over or I expected them to respond at least 72 hours later. I called them 15 days later. No effect. Called them 8 days after the 15 days. The loser on the phone hung up. I call them again after 5 min., i was given a complaint number.

                  All this only for a new connection! Whoever wants to know how great their support services are.
                  Reply

                  Bharti Airtel — Wireless Broadband

                  Airtel Broadband is the worst broadband and mobile service provider!!

                  I have had a problem even after upgrading to their highest speed connection of 4MBPS and they have consistently provided less than 2MBPS !

                  Even after multiple complaints and their visits to my residence they have not provided a resolution to both my broadband problems -
                  1. Low speed
                  2. Very low signal strength from their wireless router throughout my home.

                  Further, the mobile connection of Vodafone is much much better in terms of network coverage as well as call drops. Thanks to Mobile Number Portability, I have initiated the switch on my mobile phone today!
                  Reply

                  AirTel — very very very bad customer service

                  I (RAHUL GUPTA) was complaind about 25 times in last 2 months to customer care that my mobile no. Does'nt calling to customer care but there is no one to resolve my problem. Every one says that your request is in queue it will take few days to resolve plz wait...
                  Plz resolve my problem...
                  RAHUL GUPTA
                  [protected]
                  Reply

                  Bharti Airtel — Very bad customer support

                  Airtel customer service and support has become very pathetic.
                  Resolution of a problem is a distant story, they do not even bother to respond.

                  I had requested for a change of broadband scheme change in June, which increased my bandwidth and also usage limit ( actually unlimited). As a matter of fact, Airtel sales representative had called me with the new scheme and I agreed to the change.
                  Existing scheme - 2 MPBS with 4GB free usage and per MB usage after that.
                  New sceme - 4 MBPS with 10GB and above 10GB the speed would reduce with no extra charge and this usage would be unlimited.

                  But after few days we noticed no change in speed so I called up customer care (got line afte 4-5 tries), the representative said that they had not received any such request but if I want they can take my change request and that it would be effective in the next billing cycle. With nothing to do I accepted (It was around middle June and the next cycle was from 27th June).

                  But to our surprise even after 27th June there was no change. Meanwhile Airtel was havning problem with their IT system and I could never speak to any customer support person for a long period of time ( 20 days or more). How can a Telco give an excuse that there system is undergoing upgrade and that there would be minimal customer support.

                  Anyway more time passed and I expected that Airtel would definitely take care of this issue and resolve it and accepted that since it was a technical problem and co-operated.

                  But the surprise was an email and SMS which informed that my usage limit of 4GB had exceeded and that I would be charged. I started calling customer care and again after lot of effort got their line and informed of this issue. They said my scheme had not changed, to which I told them that it was supposed to be done a long time back, to which they could only say 'sorry sir our system is upgrading and any change cannot be done'. I told her that in that case I should not be penalised and she said that it would be taken care of I need not worry. In the end of billing cycle, there was a huge bill sent to me. Again I tried customer support and finally got to speak to them in end of August around 26th, and the representative told me that my change request was in the queue and it would be effective in October 2011. I was very upset by this time and told them to disconnect my line and I was routed to the cancellation department. There another lady persuaded me with lots of excuses and that their IT system upgradation had created some problem etc. She promised that my scheme would be changed by Aug 27th and charges for my last bills would also be taken care of as it was their fault that they could not change the scheme. I would need to pay only the amount as per my scheme. She further said that if the change does not happen by 27th then I could disconnect the line. I was hopful this time as the representative sounded good.

                  But to my surprise nothing happened so I finally sent them an email to disconnect my line to [protected]@airtel.in on 27th August.

                  These support guys did not even bother to acknowledge and today ( 2nd Septemnber) these shameless people have sent and SMS with a another big bill amount for internet usage.I sent them a second reminder for disconnection through email today and also mentioned that I would not be responsible for any payment for the said account.

                  Please advise as I believe their would be many others who may be suffering a similar experience with Airtel. Airtel has grown in a big way but if they are unable to provide their services in a proper way, then very soon their downfall would start.

                  Thank you,

                  Jivendu
                  Reply
                  Frustrated customer of Airtel.

                  I have used Airtel broadband for last 4 years, no issues; but they also started behaving like other competitors. Very worst support. I am in lot of stress due to their support.

                  I have relocated to new place and asked for the re installation Airtel wired broadband connection in Mid of Aug-2011. Customer support promised me that, in two days the connection will be deactivated and someone from Airtel will do a re-installation feasibility in that new location. After eight days, I have decided to go for Data card I can not wait for Airtel any more, because no one called me back from Airtel on those eight days.

                  So I have asked for the cancellation of broadband connection; Once I made this request, I have been put on hold for 30 mins, I have really waited for 30 mins, because I have no other choice(Customer in India). They tried to give some offer to retain, but I said no; So I again put on hold for another 10 mins. Then they agreed for cancellation. I have also requested to deactivate the connection as soon as possible, because someone can plug in their device and start using for any illegal things.

                  But Till today, the connection is not deactivated and customer support not willng to make new case to deactivate; They just keep updating the existing complaint(cancellation).

                  I am really looking to file a case on them, anyone can suggest ?

                  Thanks
                  Prabakaran (prabakaran.[protected]@gmail.com)
                  Reply
                  Namaste Mr. Shukla,

                  This is to inform you that your concern listed on 25 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                  We assure you that we are committed to resolving the issue to your satisfaction

                  Regards
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Reply
                  Namaste Mr. Shukla,

                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                  We assure you that we are committed to resolving the issue to your satisfaction.

                  Regards
                  Deepak Mohod
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Reply
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                    Y
                    yuvdi
                    from Kolkata, West Bengal
                    Apr 25, 2013
                    Resolved
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                    Resolved

                    Address: Jaipur, Rajasthan

                    Number : [protected]
                    Blackberry Pin : 29e8e3d7
                    Yuvraj Singh Rathore

                    The customer service of airtel is going worse day by day . I recharged My BBM PLAN of Rs 129 . I am not able to use my blackberry handset even after being charged for its services. I have lots of work which i have to complete using it which is all pending. I called the customer service of airtel more than 12 times @7070 Blackberry Helpline Number , they told me to wait for 24 hours , i waited , next day they told me the same and gave me a complaint number , its been more than 5 days now , even now when i called they said " Sir you haven't picked our call , now you have to get a new complaint number " . Such a pathetic customer service . I have to recharge 10 rs extra every day to call these frauds and launch a new complain . And wait 121? Please dont waste your time dialing this number . You'll follow the steps and thn a lady says " Hum apki call airtel adhikari ...." etc.. and then they will disconnect the call. You'll be frustrated . They compel us to abuse them . Now i cant even recharge another blackberry plan . It was huge mistake of choosing airtel . I regret it . Airtel i love your broadband service , but being such a loyal customer with u what do i get..??? such pathetic customer service is not expected.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    View replies

                    Airtel — Recharge now being activated

                    Hi,

                    I seriously want some one to hear to my problem. I dont know why Airtel has become such a bad service these days.

                    On 2nd October 07, I did a e-Recharge of Rs.11 for the sms package. Until now my sms package hasn't been activated.
                    I have been calling customer care several times, just to ask what the problem is. But no one answers me. They say they are forwarding my complain and wait for 48 hours.

                    Since calling customer care wasn't useful...it was rude of customer care actually, so I went personally to the customer care on FC road.
                    They said they haven't received any mail from Airtel and hence cant do anything about it. They suggested to go to Swargate branch.

                    Does cusotmer of Airtel has any value? Why doesn't airtel feel shame about it?
                    I am sorry, but I m too much hurt about the way airtel is behaving.
                    Should I convience myself that Airtel has grabed my money for free and just forget about it?

                    Please answer.

                    Laxmikant
                    Reply
                    Dear Sir,

                    My home mobile no is [protected]. I need call histroy for last two months. If it able to send it my email id
                    [protected]@yahoo.com. because amt to deduction very heavy so that i can check it possible pls send it as soon as possible

                    Thanks!

                    PAVITHRA
                    Reply

                    Airtel — COMPEL FOR SERVICES

                    My name is prashant pande from amravati.and having mob.no [protected] . I am postpaid customer of airtel .
                    From last 6 months i got messege from AD-54321 that "you have been renewed for movie zone subscription service from airtel.You have been charged Rs.15."
                    So my question is that how any service provider can compel the customer for there services.
                    Reply

                    Airtel — Service not activate after the recharge

                    Regards,
                    Sir/Madam Last Friday 25 feb 2011 (19:17) recharge with Rs.34 (This is the Msg recharge we find 340 local Msg in this recharge) by the TransID [protected] on my mobile no.[protected], Sir/Madam after of this recharge continuesly amount cut by my account, Sir/Madam after of this I complaint in customer care with the complaint no: CBNRA[protected] at 26/2/2011 (09:16).I recived the customer care call on Thursday and I told him sir please activate my service on my phone (which is I recharged on 25/2/2011) and refund my amount which is cut from my account. Then your executive tell me I activate you service on your number.
                    Sir/Madam, but your executive does not taken any action against my complaint. After the all of these I retry the msg on 4/03/2011 on my other number [protected] at 4:10am again cut the balance from my account then I call costumer care 07:42 this time you executive tell me your service activated please check again. I check again at 07:51 and sorry to say again cut balance from my account, then I register one mere complaint (CBNRA[protected]).
                    So please take action on my complaint as soon as possible, I am highly Obliged.

                    Thanking you,
                    Rajneesh Singh ([protected])
                    Reply

                    Airtel Bharati Limited — Pathetic Customer service & Recharge Failure

                    Hi,

                    I am using Bharati Airtel Prepaid handset since more than 2 years now, My number with airtel is [protected],
                    I did a online recharge by using Citibank Debit card, I got the confirmation that the funds transferred to Airtel acct, However the balance was not added,
                    My dissatisfaction started when i called up the contact sentre of Air, Oh god it was pathetic , I first speak to the advisor they said that i need to go to Airtel Gallery with my stmt to get that recharge, However it was 20:00 hrs as a result i cannot send some one, I told them that i am in hospital & need this phone for tonight, Since i have done the recharge you can top up my acct from backend so that i can use my phone, Forget abt the top up they all were playing with my emotions,
                    I asked fro sup, He transfer the call to another advisor called govind He was useless & kept repeating the same thing, Ithen asked fro 3rd level esc he didnot kept me on hold nor mute for almost 10 minutes & then a man called Sachin Jadhav who said that he was a TL, Good for nothing, I asked for 4th Level Escalation the Meher Kazi Sr team leader spoke to me & arranged a callback from her manager, However her manager never called me back,
                    Trust me guys it feels that these poeple are like making fun of ourselves, After an Hours i felt pathetic to followup with them for Rs:100

                    This is not first time that is happening to me, Had happened 5th time & now its over my tolerance level, Airtel, Please change your incapable people & system

                    Thanks & Regards
                    Bhushan Rathod
                    [protected]
                    Reply
                    Namaste Mr. Rathore,

                    This is to inform you that your concern listed on 25 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                    Regards
                    Sandeep Kumar
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Reply
                    Namaste Mr. Rathore,

                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                    We assure you that we are committed to resolving the issue to your satisfaction.

                    Regards
                    Deepak Mohod
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Reply
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                      S
                      saurabh_bahel
                      from Bengaluru, Karnataka
                      Apr 25, 2013
                      Resolved
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                      Resolved

                      prepaid to postpaid

                      Address: Bangalore, Karnataka

                      Sir / Madam
                      My name is Saurabh Bahl, phone no [protected].....I have been an airtel prepaid customer for last 3 and half years......Approximately two weeks back on 8th April i got a call saying they are calling from airtel and asked me if i wanted to covert from pre paid to post paid and told me the benefits of it and told me i spend at least 700 rs per momth so i should take up postpaid and offered me a Rs 275 plan.....I said yes...
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                      M
                      mahantesh29
                      Apr 25, 2013
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                      Address: Bangalore, Karnataka

                      Cust id # [protected]
                      Order No # 4502050

                      I purchased Airtel DTH HD+ on Friday 19th April 2013 by ordering online . I was also given link to pay amount immediately . I was told installation and activation would be done by 24-72 Hours . On Monday 21-Apr-2013 it was installed and I was told activation would be done in 24 hours by customercare .

                      Til today {25April-2013} it is not getting activated . I am being following up with customercare and Nodal office regularly and I am being given always false promises saying within 1 hour it would be activated . Within half an hour it would be activated . They are not able to fix issue on stipulated time but giving false promises .

                      Customer care is pathetic center where to get person on call need to wait 5 minutes and immediately they put on hold for another 5 minutes and they disconnect immediately .

                      Nodal office is one more group of junk people who don't even bother to check and follow up the issue they are more pathetic than customer care .

                      Friends , Please don't buy AIRTEL DTH and stay way , I am using other airtel products for which I don't have complaint but Airtel DTH just SUCKS money, time and peace of Mind . Go for other service provider .
                      View replies
                      Namaste Mahantesh,

                      This is to inform you that your concern listed on 25 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Reply
                      Namaste Mahantesh,

                      We would like to inform you that your concern listed 25 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                      Regards
                      Deepak Mohod
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Reply
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                        I
                        Imtiaz Batkoo
                        Apr 25, 2013
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                        Address: Bangalore, Karnataka

                        Hello,

                        I have been going from pillar to post from last one year till date to keep calling on CUSTOMER CARE NUMBERS and Airtel Staff ( REF # 44536063, F[protected], F[protected]) for problems faced on my MOBILE #`s [protected], [protected] for MOBILE NETWORK CONNECTIVITY issue . Everybody after listening for 10 minutes reverts back with a response that the issue has been taken up to a higher management and will be resolved soon and as such no action has been done and my mobile connectivity is almost dead. With repeated requests about eight times on a customer care line, an AIRTEL executive visited my place on 5th July 2012 and reviewed the situation and recommended for a booster set up without which the connectivity issues cannot be resolved. He was himself faced with a Call Drop/Call Lost problem several times while at my site which I have been suffering from last 2 months. I was promised that issue will be arrested soon and a booster device will be installed within a week`s time from the time of his visit which never happened and almost after 8 months the device was fixed and despite of this the issue remained persistent and while further follow ups were done not even a single executive either called back or handled my problem.

                        Pls note I have been a corporate customer for AIRTEL from Last 9 years and despite all the follow ups and continuous calling and mails to Mr. Sunil Mittal and their CEO Mr. Gopal Vittal aswell as Nodal Cell,I have been meted with this worst kind of treatment which was never expected and never imagined that a brand like AIRTEL would be doing such things with corporate customers leave aside a common consumer. I don`t expect this kind of treatment and also the level of customer care process which has been placed by their office.


                        In brief I have shifted my residence about eight months back and have been getting very poor signals while working from my new house. Either signal strength shows just about 1 or 2 levels or suddenly gets wiped out and ultimately disconnected which harass my work big way . Moreover even being on postpaid 3G corporate and than buying a 4G aswell with a seperate connectionit always shows a poor connectivity and hence the call drops or call gets lost in middle of conversation almost all the time and that too when the network shows some signal strength. Most the time signal shows an SOS connectivity on my blackberry and also no signal under 4G connection.

                        I`m looking forward for an immediate solution on the same and as I have got no response of my phone calls and repeated reminders pls treat this mail as URGENT ATTENTION.

                        I am having a mail trail of last one year which I have been sending to Airtel entire team and there is no response.Can`t attach the PST file here and let me know if you need any further information.

                        Looking forward to hear from you,

                        Thanks and Regards,

                        -Imtiaz Batkoo

                        [protected]@gmail.com
                        [protected]
                        View replies
                        Namaste Mr. Batkoo,

                        This is to inform you that your concern listed on 25 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Reply
                        Namaste Mr. Batkoo,

                        Further to our discussion dated 25 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                        We assure you that we are committed to resolving the issue to your satisfaction.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                        Regards
                        Deepak Mohod
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Reply
                        Namaste Mr. Batkoo,

                        We would like to inform you that your concern listed 25 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                        Regards
                        Deepak Mohod
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
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                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          S
                          shakti_mi
                          from Mumbai, Maharashtra
                          Apr 25, 2013
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          I have a airtel digitalTV HD (AirtelDTH) recording box. One fine day the recording stopped working. The engineer came and told they need to replace the box. It has been close to one month and every day the people at airtel are telling “it will be done today”. Are these guys from other planet? Their today is so long?

                          Some times they ask me to insert a 4gb+ storage in the box. If i was supposed to do that then why did I pay so much for the box?

                          Another time they told I have to pay 25Rs extra per month to record. This is cheating.

                          A lot of times the customer care executive pick up call and disconnect. One day I called these ppl 13 times. This is mental harrshment.

                          What I infer from this behavior is that they are waiting for my warranty to get over. Because in that case I will have to pay 750Rs extra for the replacement. Airtel is getting converted to a cheat store. One time they even closed my complain. I had to raise a new one.

                          Consumer number : [protected]

                          Complain ID: 29519317

                          I have posted this complain also in
                          http://www.indiaconsumerforum.org/airtel-digital-tv-complaint-not-resolved-for-l...⇄
                          Still nothing happened.

                          Every day they call and ask the same questions, like what is the problem? Do I really need to tell the problem every day? Or airtel expects more problem with the digital box? Such a buggy box?
                          Every day they promise that the issue will be resolved that day.
                          I was also thinking of taking airtel braodband, thank god i did not take it. Previously the service of airtel was very good. But now a days its pathetic. The local cable guy gives response in 2-3 days for major issues. But airtel 2-3 weeks(Well its been more right now for me). Now i got the reason why no one in this building took airtel digitalTV except me.

                          Well 10.53 AM they called and told they will call me back in 1 hour. Now it is 2PM. So as per airtel one hour is not yet over.
                          They just call you to mentally harass.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          View replies

                          Airtel DTH — mental harassment by engineers and not resolving the complaint

                          The Cable was not functioning, so i launched a complaint in call center. I received Service request no. 2588457 for video problem on 12:04pm on 30-04-10. And received no engineer. I was surprised to receive their message on 1-05-10 that the problem has been resolved. After my repeated calls (2 or 3 )to the call centre my complain was again placed(no. 2594742) i received an engineer on 2-05-10, who informed me the cable is damaged. I was informed that the cable was not installed properly. No clips were used and it was left hanging down which caused the wear and tear.
                          He harassed me to get the wire from the market as if it was my job. So I called back to call center, who gave me assurance and asked the engineer to get the wire from the company and fix the problem. they also assured me i need to pay no charges for the wrong installation by engineer.
                          But the engineer i received in the evening misbehaved. He brought no wire as he was asked. also he told me to sue to consumer court, as he was also fed up with the company. Anyways my problem was unresolved.
                          But next day i again received the message that the problem has been resolved. So finally i launched complaint against engineers. i was given reference no. but the complaint is still unresolved.
                          phone no. [protected]
                          residence: 8-F-1, Ramanandam Apartment, Bajaj Nagar Enclave, Jaipur-15
                          Reply

                          AIRTEL DIGITAL TV — Complaint not resolved for 2 months

                          Worst company..... ever experenced
                          Fake promises.....never do anything
                          Customer unfriendly.....no curtesy for any call back
                          Do not take even if given for free...... just to cheat and fleese all.................
                          Reply

                          AirTel — complaint not resolved

                          Hi,
                          My name is Kishore. My outgoing calls have been barred 3 days ago. Some of the customer care person suggest me to submitted the documents once again. I have submitted the documents once again immediately. after 3 days when i called to customer care, they are just escaping telling that documents have not recieve. Negligence is clearly seen in Airtel people and executives, They just come with marketing skills but not satisfying the customer. Customer satisfaction is clearly not seen in Airtel as it of service industory ,

                          Could any of executive from airtel, please take intiative and reslove my issue.
                          Reply

                          Airtel DTH — not working from 2 month

                          i had made complaint for my set top box 1 month ago
                          but there is no reply from any executive from airtel dth
                          even then i call them up after 1 month ,then they told me first recharge by rs 300 then the executive will came to u
                          i recharge it
                          but even then after 1 month ,when the validity lapsed the executive not come
                          please see to it
                          the customer is a bloody fool
                          customer id is [protected]
                          deepak chaudhary
                          [protected]
                          Reply
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                            M
                            mouri
                            from Mumbai, Maharashtra
                            Apr 25, 2013
                            Resolved
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                            Resolved

                            Address: West Bengal

                            This is to inform you that I had submitted a letter to AIRTEL Customer Care Division on 11 April 2013 and requested for disconnection of service. Since then I have received innumerable calls from their customer care division nagging me not to discontinue the service. I don't have so much time to speak at length to the executives daily to refuse the plan to continue.

                            Now though the number is not working any more, two of their MALE executives are hounding my residence at any hour to meet me (even late night), and tormenting my old parents so much that they are getting agitated (they have sugar, their BP is rising/ falling). What is this? My parents are being insulted that I have defaulted in paying my bill, but the due date for my last bill is 1st May. Who gave these men the right to trouble my parents and create disruption in my personal life just because I had availed AIRTEL postpaid service, and now am discontinuing it?

                            This should not have been the case - they still have my deposit amount of INR 300, which I was told shall be refunded to me the day I submit the disconnection request letter (at the time of taking the number) but now I am being told differently by different executives - 6 weeks, 60 days, 6 months etc. It is utterly confusing and disgusting.

                            Furthermore, all my relatives and friends availing AIRTEL post-paid service are stunned at the proceedings, and they too are planning to discontinue. Additionally, my husband, my parents, and myself have multiple AIRTEL connections, and shall discontinue all if this torture of hounding home to torment two senior citizens continue.

                            Moreover, with this history I am sure AIRTEL will never return the deposit amount of INR 300. Finally, due to family situation created by their men in the last few days, I am not in a position to pay the last bill anymore. I have e-mailed and request them to adjust it with the deposit because my bill is less than the deposit. I ALSO REQUEST THEM TO CONFIRM BY E-MAIL REGARDING THE ADJUSTMENT AND THAT I NEED NOT PAY THE LAST BILL ANYMORE AND MOST IMPORTANTLY NO MEN WILL BE SEND TO MY RESIDENCE TO BULLY EITHER ME OR MY PARENTS.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              A
                              a_vrl40
                              from Mumbai, Maharashtra
                              Apr 25, 2013
                              Resolved
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                              Resolved

                              Address: Gujarat

                              Dear Sir, I have received inflated mobile bill for Nov'12 for Rs. 1800/- which is now increased to Rs.2400/- i am mentally harassed by the co. by sending letters and officials for receving payment. they have charged 900 smes to singal unknown no. which officials who visit my residence also confirms is wrong. i have now received letter to pay rsd. 2400/- today i.e. 25th April 2013 or else the matter will be sent to court. i spoke to company official Mr. Tripathy Mob : [protected] who was very rude and asked to do what is return in letter, kindly help as i feel cheated and very nervous.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              View replies

                              AirTel — Inflated Bill

                              Hi,

                              I have been complaining about inflated bills for past few bills. They have raised the bill of the time period when no one was at home. I am complaining every day, no one seems to be interested in understanding the problem. I was charged for the period, when i have requested for shifting. They dont even block the number during the time period. My bill used to come in the range of Rs. 1300.00 - Rs. 1400.00 per month. All of sudden it went beyond Rs. 4000.00 per month and next month it went upto Rs. 8588.00 I have been complaining to airtel for long time, no one is ready to listen to me. The strangest part is that they have raised the bill for the period for which no one was at home. I am not sure, what is wrong but there is definitely something wrong.

                              Customer Care team and billing team never listens to customers and they dont understand any thing. I have written to nodal offices too, and that didnt even solve the purpose.
                              Reply
                              Bill received for Mobile no. [protected]
                              Reply
                              Namaste ([protected]@yahoo.co),

                              This is to inform you that your concern listed on 25 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                              Regards
                              Saurav Ahlawat
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Reply
                              Namaste ([protected]@yahoo.co),

                              We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                              We assure you that we are committed to resolving the issue to your satisfaction.

                              Regards
                              Deepak Mohod
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                R
                                rahulsah1987
                                from Pune, Maharashtra
                                Apr 25, 2013
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                                Address: East Singhbhum, Jharkhand

                                I have an airtel number [protected] of jamshedpur circle. Whenever i make a call after that when the balance is displayed it is shown that on recharge of Rs.50 I will get a talktime of Rs.50 but it is not so. Yesterday I did an online recharge of Rs.50 at around 4pm but I received a talktime of only Rs.41.5. I am in a loss of what to do.Please look into the matter.
                                View replies
                                please close my mob no. [protected]
                                Reply

                                Airtel — we didnt get full amount of recharging

                                Dear Sir,
                                This is to infrom you that today we did the recharge of my wife's phone whose number is [protected] this is my life time prepaid phone (this number is belongs from Meena kumari) we did the recharge with Rs 180.00.the amout is creadited in my account only 105.as per shedule we need the amout of minimum 160, why it is happen?

                                Thanx
                                Satish Chandra Shashi
                                [protected]/[protected] /[protected]
                                Reply
                                Airtel Complaints - we didnt get full amount of recharging
                                View all Airtel complaints
                                Airtel
                                Posted:[protected] by Satish Chandra Shashi Send email


                                we didnt get full amount of recharging
                                Dear Sir,
                                This is to infrom you that 24 july we did the recharge of my phone whose number is [protected] this is my life time prepaid phone (this number is belongs from ramesh kumar) we did the recharge with Rs 110.00.the amout is creadited in my account only 97.73.as per shedule we need the amout of minimum 110, why it is happen?

                                Thanks
                                snadeep kumar
                                [protected],
                                Reply
                                Namaste Mr. Sah,

                                We would like to inform you that your concern listed 25 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

                                Regards
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Reply
                                I have an airtel number [protected] of kanpur circle. Whenever i make a call after that when the balance is displayed it is shown that on recharge of Rs.200 I will get a talktime of Rs.200 but it is not so.I did an online recharge of Rs.200 on 20th September 2013 at around 7pm but I received a talktime of only Rs.176. I am in a loss of what to do.Please look into the matter.
                                Reply
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                                  A
                                  amitshiko
                                  Apr 25, 2013
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                                  i recieve missed call from [protected] at 12:10:04 p.m., i.e., in the afternoon on 24 Ap 2013. I did not notice the number and thinking it a missed call of my friends, I called back. and when I called it back, it talked of some lottery. n it was fake n deduct my balance . kindly take necessary action
                                  View replies

                                  Airtel Mobile — winning a prize

                                  dear sir...good morning..i got a message on my mobile that u got a prize of 200, 000 GB POUNDS...ON MOBILEDRAW 2009...IS IT TRUE???it has written dat..contact Dr mark...plz..reply me ...i m egarly waiting 4 ur reply...
                                  Reply
                                  200000gb pound shell mobile
                                  Reply

                                  AirTel — win prize

                                  Hi, I have receive a message on mobile number-[protected] that i have won prize of 200000 GB pound shell mobile prize.my other contact number [protected]
                                  Reply
                                  Hi, I am subha prasad parida.my mobile number is [protected].my other contact number is [protected]
                                  Reply

                                  Airtel — won prize of 200,000GB Pounds

                                  Sir,
                                  I have got a message from spdcuk that 200, 000 GB Pounds is won by me in Shel-mobile draw 2009 on 14.07.2009. Please refer to my complaint soon
                                  my mob. No.[protected]--[protected]-[protected]
                                  Reply
                                  Namaste Amit,

                                  We would request you to kindly ignore these calls and messages and don't revert on such types of messages and calls. For more information please refer this link http://www.airtel.in/important-alerts/.


                                  Regards
                                  Sandeep Kumar
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Reply
                                  Namaste Amit,

                                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                  We assure you that we are committed to resolving the issue to your satisfaction.

                                  Regards
                                  Sandeep Kumar
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    A
                                    Anand Bhavsar
                                    from Ahmedabad, Gujarat
                                    Apr 24, 2013
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                                    Hi,

                                    I tried to port out from airtel, but they every time reject my request.

                                    As per them i have register as a cug connection, but i 5-6 times went to airtel center and requested to stop my cug plan and they every time said that now they have stop that service from my account.

                                    Still every time my portability request is rejected.

                                    Please help me with this.

                                    Thanks,
                                    Anand
                                    anand.[protected]@gmail.com
                                    View replies

                                    AirTel — Portability Issues

                                    I had a prepaid mobile connection [protected] with Tata Docomo on my name.I submitted a portability request to airtel was given on 08/03/2011.The request was processed on 21 Mar 2011.Four days have passed now and i am unable to make/receive any calls from my number.the services to my number haven't been given till now.

                                    Calling the customer care and complaint no. of 121 and 198 has not resulted in no help as the customer care representatives are helpless and clueless about the same.Even repeated mails to the customer care haven't drawn any response from the company.

                                    While availing the service a time gap of only 5 hrs was asked by the company ,I would like to know whether this can be taken as misleading the customer and whether the company is responsible for the emotional distress and the financial losses i have incurred due to the same.



                                    Arun Bhoj
                                    Ph-[protected]
                                    [protected]@gmail.com
                                    Reply
                                    Namaste Mr. Bhavsar,

                                    This is to inform you that your concern listed on 24 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                                    We assure you that we are committed to resolving the issue to your satisfaction

                                    Regards
                                    Sandeep Kumar
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Reply
                                    Namaste Mr. Bhavsar,

                                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    Regards
                                    Sandeep Kumar
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      R
                                      REJIN KUMAR
                                      from Thiruvananthapuram, Kerala
                                      Apr 24, 2013
                                      Report
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                                      Address: Thiruvananthapuram, Kerala

                                      Respected Sir / Madam
                                      4 or 5 months back, I lost my AIRTEL sim card ([protected]) . I forget to register complaint about this matter to AIRTEL customer care. Upto last day there is no disturbance like calls or messages from this number. But today onward me and my friends getting calls from the above number.So I want to know, currently who is using this number. So kindly request you to give me the full details of the customer who is using the AIRTEL number [protected].
                                      View replies

                                      AirTel — details request

                                      Pls arrange my phone no [protected] incoming and outgoing details of last week[protected] to
                                      [protected] at above email.id. as on urgent basis.


                                      Thanks

                                      Anil Jain
                                      Reply

                                      Airtel — user details required

                                      Dear Team, I am getting Blank sms from this no [protected] can u provide details from this number to my email id
                                      Reply
                                      Namaste Mr. Kumar,

                                      This is to inform you that your concern listed on 24 April 2013 has been noted and our team is working on a resolution. We will get in touch with you for further details of your concern as the need arises.

                                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                      Regards
                                      Sandeep Kumar
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Reply
                                      Namaste Mr. Kumar,

                                      This is to inform you that your concern listed 24 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

                                      We assure you that we are committed to resolving the issue to your satisfaction.

                                      Regards
                                      Deepak Mohod
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Reply
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