Airtel Complaints & Reviews

AirTel — regarding speed of the internet

i'm using airtel broadband of 512 kbps nearly 1 1/2 years and i'm not satisfied with the speed given by the airtel... the downloading speed should be around 100 kbps something but i'm geeting only 40 kbps... please give me solution for this matter,, broadband speed which i'm using is just like a dial up connection...............

Namaste Mr. Das,

This is to inform you that your concern listed on 14 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Das,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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why you are start to deduct amount from my account,realy I am scared of your service, 7 time I told that don't send any sms or services like news , video,games which will deduct my money,stop all this .is there any one who listens your cutsomer.and please return my Rs.10/-back to my account,I have not asked any services from you.my no-[protected]

AirTel — Wrong deductions

This is for mobile no: [protected].
Rs 30/- was deducted twice first on 3rd jan and again on 11th jan. I had not opted for any of yr services.Then why this has happened? Is it the way u fleece yr customer? Thid had happened earlier also n then u said sorry and credited tne amount. Me and my friends would b seriously thinking of leaving u.


NETWORK IS ALSO VERY POOR IN MY AREA THESE DAYS.. I EXPECT MY MONEY [ 30=30] == RS 60/- TO B CREDITED TOMY A/C IMMEDIATELY.

AirTel — wrongs deduction

my name is vikash. I am using airtel network till last 2 year. But now airtel doing wrong deduction of my account. Its doing when i recharge my account. 1st time they deduct 30rs ,2nd time 7rs and 3rd time 15rs . Please do something for me as soon as posible. And give me my money back.
Thanks & regarding
Vikash
[protected],[protected]
Id:- [protected]@gmail.com

i'm too facing this problem

i'm too facing the same problem

I AM AN AIRTEL USER BUT WOULD NOT BE A FUTURE CUSTOMER DEFINETLY
WHAT SHOULD I DO PLS HELP ME

MY BALANCE IS WRONGLY DEDUCTED CONTINUOUSLY AND CURRENTLY IT IS IN MINUS
MY ALL SERVICES RELATED TO SMS HAVE BEEN STOPPED DUE TO UNSUBSCRIBED SERVICES
I AM GEETING PROBLEM REALLY
PLEASE HELP ME
[protected]

AirTel — wrong reduction

wrong redication
18 tarik ko maine costomer care ko call kar ke pucha konsa recharge airtel friends1 karau valuidity ke liye to waha se bataya gaya ki 41 ka recharge karo, wo karne ke baad mujhe airtel to airtel 10p/s ki jagha 30p/s charge lag raha to maine turant c.c me call karke complent darj karai to unone complent ka refferance number diya CHTAC[protected] aur kaha ki 22 tarik ko 1 baje tak complent solve ho jayegi lekin ab mujhe 10p/s ki jagha 1rs p/s lag raha hai. PLZ HELP ME mo no [protected]

AirTel Bharti — wrongly balance reduction

I ws recharge my airtel accnt yestrday 120 rs bt today my balance automatically deduct 90rs frm my accnt...i m complaint to customer care bt they r nt well intrct wth m..they told m u r downloadin videos frm airtel live bt sir my internet pack is already actvatd since last 4 mnth so why m downloadin thru airtel live..so pls take further action n gve m my deduct balance return...my nbr is [protected] my self rushi

Very bad service...furter nt take any action

Airtel — Not recharged but reduce amount in account

I recharged the amount of Rs.50 by using HDFC Euronet, amount is reduced from my account but it's not yet recharged

Namaste Mr. Panigrahi,

This is to inform you that your concern listed on 13 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi Gokul,

I am DS Rout, a volunteer helping consumer for resolving their problem with any company or brands.

You can write me at [protected]@gmail.com so that I could give you a way to resolve your present problem.

Thanks

DS Rout

Namaste Mr. Panigrahi,

We would like to inform you that your concern listed 13 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Saraswat,

This is to inform you that your concern listed on 13 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Saraswat,

We would like to inform you that your concern listed 13 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — Billing after close the account

I had Airtel mobile connection [protected]. That was a corporate connection with IBM. I requested for stop service and did couple of mail communication. At last account closed when vist Airtel counter at Indiranagar, Bangalore. As per advice I had paid the unbilled amount and close the acount. Same i have confirm over phone with customer care (121). Also send couple of mail to confirm the account status and they mentioned account closed permanently. In those mail Airtel dosen't mention any due ammount. After these formality I leave the country and now sattled in Belgium. All of sudden after almost 3 months Airtel send a demand notice for Rs 2453.07. Please note I am not in same assignment and that connection was not for personal use. So who will pay? Why Airtel close account if there was pending ammount (beleive there was no due)? Why customercare not aware me before the due ammount if there is? Why my internet account not showing any due ammount? I will not pay any ammount, please advice.

internet connection airtel bharti — refund payment

I Booked internet conection of Bharti airtel limeted add 224 okhla industrial phase 3
but not make conection and not Refund my payments my conection detail and complaint No .

conection apply form No 1881568

complaint No 24996474

25502590

Ref No [protected]

Airtel Broadband — Generating bills after submitting for closing the account

Hi,

I put the request to shift my broadband to on last week on Nov 2009 for 30/11/2009.

After a week when I call to customer care at 121 I came to know that there is no network in that area and then itself I confirmed to close he account. Customer care told me that he put the note and my connection will be closed.
On 14'th Dec I received a call from Airtel about the connection and then too I confirmed him to close the account. I received inflated bill of whole billing cycle.
I visited sec 57, noida office and met with help desk there She told me that on till 14'th I have to pay as the confirmation was given on 14'th Dec 2009.
I paid the bill thinking that it will close the account.
But I again received the bill of Dec billing Cycle.

I informed again called to customer care and written too. I again received the reply with new ticket ID for closer.
I called customer care again he is not giving any info.
I am feeling harassed and cheated.

Please do let me know what are my options.

Thanks,
Praveen

AirTel Bharti — closed my number

i have done poetability a number [protected] from reliance to airtel. in this it will take 45 day after many complain and visit airtel outlet. after that it worked and automatic closed and massage invalid sim in phone and number not working. when i call to custmare care they told it is not a airtel number. when i listened it i get socked. becouse i have talked with this number in airtel netword and get recharge with airtel boucher and now they tell like this. i have been suffering by this for ten days.

AirTel Bharti — internet connection

I want to disconnect my airtel internet for i have talk to airtel customer care 6-7 times but they say in this time system updation are going to continue so call after two hours.so please i request to you disconnect my airtel internet.
your faithfully
shivam singh
airtel account no. 16088741

Dear sir/madam
I was using airtel no. [protected] from last april, but yesterday I got a messege on phone, 'SIM card registration failed' Then I called to customer center but they told me, my number has been closed and they have no any record about this number. Please let me know why this is happining?

[protected]@gmail.com

मैँने अभी अभी [protected] पर अपीलीय प्राधिकरण को कल किया था और मनोज नाम के अधिकारी से लम्बे समय तक बात भी हुआ था । बताया जा रहा हैँ कि जिस नम्बरको( [protected]) मैने विगत 3 महिनोँ से प्रयोग कर रहा था जिसको वृन्दावन की एक दुकान से मेरा ड्राईभिङ्ग लाईसेन्स की कपी देकर मेरे अपने नाम से ही चालु करवाया था लेकिन जब कल ये नम्बर एकाएक बन्द होगया तो पुछताछ करने पर यह बताया जारहा ये की यह मेरे नाम पे न होकर किसी राजु नाम पे चालु था और यिसको 25 JULY 4.22PM पे बन्द कर दिया गया हैँ बल्कि कल साम(26 july) को यिसी नम्बर पर मैने RS. 100 का रिचार्ज भी किया था । मैँ ये पुछना चाहता हूँ कि यदि नम्बर बन्द होगया था तो रिचार्ज किउँ ACCEPT किया गया? और सेवा बन्द कर ने से पहिले किउँ बताया नही गया? और बन्द होने के बाद किया गया रिचार्ज का amount कहाँ जायेगा ? कृपया कृपा करके बताईएगा ।

Airtel — Being billed even after connection closed

Hi,

I used to have a Airtel broadband connection with number [protected] and customer id: 16114329. I gave in a request for cancellation of this connection on 21/09/2011 with request number 4428136. But still I am being charged ridiculously every month for Rs 386.05. I called in customer care to settle this and it has happened again. In my airtel profile(when I login into the airtel website), I still see the telephone and the DSL connection as active. I paid all my dues and I am still being billed.

Thanks and Regards,
Prasoon
+[protected]

Namaste Mr. Kumar,

This is to inform you that your concern listed on 13 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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This happened with me as well. Just ignore them and before doing it abuse them in mail and threaten to lodge a CONSUMER Case

Namaste Mr. Kumar,

We would like to inform you that your concern listed 13 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

This is to inform you that your concern listed on 13 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

We would like to inform you that your concern listed 13 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Saif,

This is to inform you that your concern listed on 13 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Saif,

Further to our discussion dated 13 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Saif,

We would like to inform you that your concern listed 13 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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SND — Every day sms

We are receiving sms from the Batras health clinic every day
We are receving sms daily from rental from [protected]
We are receving too many sms from Canara Bank for change of passwords every day

Namaste Jayaprakash,

This is to inform you that your concern listed on 13 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Jayaprakash,

Further to our discussion dated 13 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Jayaprakash,

We would like to inform you that your concern listed 13 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Hi Sandeep Kumar,

Still the issue not resolved...

Today Also I received SMS from airtel to recharge my AIRTEL DTH account. I have submitted the necessary document six days back and Mr.Ankur called me and informed that it will be stopped 48 Hrs. But still I am receiving SMS and calls too.



Thanks
Jayaprakash

Airtel — slow blackberry internet service

sir..i have activated blackberry internet service on my no. [protected]. well the download speed m getting on my bb is 1kb/s which is really slow same with the browsing.there is no prob with my mobile i used my sim on another blackberry device still it gives the same speed. hope u will reply soon........

Airtel — balans

deer sir
my airtel sim card cut the balans without any rejan and the custmore care employ can not atend my call.
any time i am try the custmar care no. they can not respons my call.any time i am recharg my acount the company cut the ballans.

Namaste Kamal Kant,

This is to inform you that your concern listed on 12 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Kamal Kant,

We would like to inform you that your concern listed 12 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Rajabhimanyu,

This is to inform you that your concern listed on 12 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Rajabhimanyu,

We would like to inform you that your concern listed 12 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — poor response

whenever a complaint is lodged, a fixed reply comes that your query shall be replied in ... hrs, which is never done.

Right now, I am unable to access the web as they are blocking the Date column & then asking to submit the DATE of Birth

Earlier also I had tried it several times, but No Response from co.
Always same----shall reply in ... hrs.

AIRTEL DIGITAL TV — NON RESPONSIVE CUSTOMER CARE

TO,
AIRTEL DIGITEL TV

SIR,
I AM PEEVED TO SAY THAT I AM FED UP OF YOUR TERRIBLE CUSTOMER CARE AND IRRITATING SERVICES.
I HAVE UNFORTUNATELY BUYED TWO SET TOP BOXES OF AIRTEL DIGITAL TV FROM A SHOP AT KANPUR ON 6 MONTHS FREE SUBSCRIPTION SCHEME (M/S SARALA AGENCY)ON 23 rd DEC, ’08.
ON THE DAY OF INSTALLATION I HAVE USED ONE OF MY TWO ACTIVATION VOUCHER WORTH Rs 2000/= SR NO# [protected]& AND 3 -4 DAYS LATER WHEN I TRIED TO ACTIVATE THE SECOND VOUCHER THE VOUCHER WAS TERMED INVALID.
MY CURRENT ACCOUNT IS PRESENTLY STATED AS NEGATIVE Rs 1500/=.
I HAVE TRIED TO ACTIVATE THIS VOUCHER ON INNUMERABLE OF TIMES BUT A COMPUTERISED VOICE STATES THAT THE SCRATCH CODE FOR THE ABOVE TRANSACTION IS INVALID.
I HAVE CALLED YOUR TOLL FREE NO [protected] WHICH I THINK IS THE WORST CUSTOMER CARE I HAVE EVER CALLED.
MY FIRST COMPLAINT NO. 486641 WAS NOT FIXED AND WAS CLOSED WITHOUT ANY TELECOMMUNICATION.
MY SECOND COMPLAINT IN SAME REFERENCE #NO.493296 IS NOT AS YET FIXED, WHICH WAS REGISTERED ON 15 TH JAN, ’09.
I REGRET TO SAY THAT IF THE ABOVE ISSUE IS NOT BEING FIXED AT PRIORTY I WILL HAVE TO MOVE TO THE CONSUMER FORUM.

ACTIVATION VOUCHER SR NO# [protected]

ON FOR DR ABHISHEK TRIVEDI
AMIT SAXENA
CELL-[protected]


CUSTOMER ID-[protected]
CUSTOMER NAME- Dr ABHISHEK TRIVEDI
ADD- 128/194/57 K, BLOCK KIDWAI NAGAR,
KANPUR
MOB#[protected]
#[protected]
# [protected]

AIRTEL DIGITAL TV — Poor Service and Response

I am unable to add a new package in my account. They say the account is not active but I am able to watch the channels. They re-installed the connection in a new location after that they the account is not active. They have taken Rs.600/- from my account and they the account is not active. I have spoken with the Manager of the Call center of the Digital TV. He promised me the service will be active with in 2 days but even after 10 days they say its not active. The same manager has also promised that he will call me back with in 2 days. But he never kept his promise.

Airtel — non responsive customer care

My mobile no is [protected].
I had recevied a massage on 8 nov 08, saying that all my std calls will be charged Rs 1/min. but when I called on std nos. they charged Rs 1.5/min. Then i Went to customer care for the same they listen & added the extra charged amount to my mobile balance & said the service will be activated soon. but this service is still not activated. I had talked to the customer care several time regarding this but they don't respond to this, even they cut the phone, while they can say that they can't solve it or forward to seniors.
Kindly look after this matter.

Thanks & Regards
Tapas Chowdhury
e-mail : tapas.[protected]@gmail.com
mob. [protected]

If you want any action, you should mention your Customer ID. How else would anyone know who you are.

I am planning to take these airtel people to consumer court. I need your permission to quote your case. please send me your details as soon as possible.
regards,
vijay sthalekar
[protected]
pune

Dear Sir,

My name is gopal. I am using Airtel network since 1year. Recently i am facing problem like continuiously receiving messages (from mobile no. 5432101) at the same time i am loosing one rupee per each message. So please rectify this and stop sending messages. Awaiting for your reply. Kindly do the need ful.

Thanks & Regards
MLP Gopal

HI AIRTEL I BOT SET TOPBOX BUT IM NOT SATISFIED FOR YOUR SERVICE YOUR ENGNIER NOT SET PROPER DIS BECOSE DIS SIGNAL VERY VERY POOR

AirTel — Poor customer response

I have been an airtel customer since 1999. In 2003, I took up their offer of 'lifetime connection' paying a whopping Rs.999 then. After migrating to UK, I used to use this connection intermittently. In 2007, I realized the connection was deactivated. On my immediate trip to India, I visited the Bannerghatta road where my request was met with a pathetic front desk. After several communication including copies to Mittal, the chairman and reminders by email and phone calls from India and UK, finally one of the nodal officer agreed to issue the number to my cousin, so I can still hold the SIM. I hold this SIM card and continually have flushed money into this SIM. However for whatsoever reason not known to me, I can never make outgoing calls. I could sent text messages. After this realisation, my cousin and I have sent out at least 30 communication to customer care, nodal officers, appellate officer. Besides the automated email, we have had zero response. A message

We tried contacting Amrita Gangotra, via email and social media with a responsible officer as her who is at the helm of affairs refusing to connect.

The AIRTEL customer relations have become so very structural and pathetic, it has bottomed out to the worst possible mobile service provider ever I have come across. It clearly reflects as to how much we Indians can be treated to bureaucracy and cheating by such providers. Standard email responses without any customizations, irresponsive staff right from bottom-line to the top. My personal opinion is that one must try other service providers who spent much less on Advertisements and focuses on quality people to interact with customers to cater to their needs. I am big follower of Shah Rukh Khan, but pity that he is not aware as to what his image is up against recommending a brand that stands to me for structural bureaucracy and holds a penchant to harass customers. Should India have had a number migration, I would have been moving this number to other suitable providers.

Should you want to have evidence to the multitude of email communications to people at Airtel, please feel free to contact me at [protected]@yahoo.co.uk

Airtel DTH — Poor Response

Hi

This is Mahesh here. I got a situation.
For past 1.8 years i am using Airtel DTH i got a issue with signal so raised a request and could not be resolved, complained of an issue with the Clamp in the reciever. Since that was an old version of DTH they said " they dont have the clamp entire DTH has to be changed" this was fair enough.

I got a new package this guys tried installing it couldnt get proper signal and complained of the wiring issue and installed a new wire. He tried something to get it work temporarily and the signal goes down intermittently its freaking me out to reach to customer care. Other than raising the compliant request number i don't see any action in this regards. Some Please help in this regard on how to raise the complaint to a manager. Customer support executive is cutting the call when i ask for a manager.

Please help me registering a complaint. I am completely pissed with this issue.
I am without a connection for more than a week.
I have opted 2nd time for Airtel DTH for their customer service but you guys are proving it wrong.

Regards
Mahesh G
[protected]

AIRTEL DIGITAL TV — Awful service

I have Airtel Digital TV connection(id no. [protected]) for the past 8 months and have been recharging online every time before time always for maintaining the connection. However, for the last two times
even though I recharged well before expiry, I kept getting sms from Airtel suggesting that my connection would be disconnected. Called up customer care (which is again difficult to get through!) and explained the issue. The first executive was adamant and wanted my debit card number even when I kept on insisting that it was a netbanking transaction and I gave him the transaction ID. Call got disconnected and the next executive was better and I was told that the complaint has been raised and it was a glitch in the software that probably did not update the info. Problem was resolved but recurred again the next time. My expiry date was 22nd march and I recharged with Rs300 on 18th March but still I started getting sms from Airtel. Initially, I ignored thinking that it might be the same software glitch problem however the sms continued and I called up the cutomer care number. It was hell getting through that number. had to wait for 15 minutes to talk to an executive. Again explained him the situation and was given the same response that it is a software glitch and that I should not worry. But alas on 24th march my connection was discontinued!!!!!!!!
I have decided to get away with airtel digital TV and would advise others not to venture into it as well. They spend lot of money on filmstars for promoting their product, it would have been better if they spent the money on better software and product !!!

Dr Dhar

AIRTEL DIGITAL TV — Poor Product & Worst Service

I've bought 2 Airtel DTH connections in hope that I'll be able to view good quality TV. These are bunch of crooks. There have been problems since starting and it is the worst service provider. I've faced so many problems with Airtel DTH that i can write a complete book on it. Here are the details:

1) Installation time provided 24 hrs. Installed after 5 days due poor internal coordination
2) Everytime there is some wind the dish stop getting signals from satellite and TV is down for 24 hrs.
3) Customer care gives 24 hrs time for complaint to be attended and they appear after 48 hrs.
4) May 21st i registered a complaint, a message came that engineer will visit tomorrow before 2 pm while the engineer did not come and I received the message that your complaint has been resolved while DTH was still dead. I had to register the complaint again and it got attended to after another 24 hrs.
5) Yesterday there was some heavy wind and my TV is dead since then, called up the customer care yesterday and as usual the server is down we can't register the complaint. Called up today and the response is that we'll attend to your complaint after 24 hrs.

Worst service Airtel DTH, Product Airtel DTH. Third class customer service Airtel DTH.

Rohit Tuteja
[protected]

Yeah. It's solved now...thanks!

AirTel — Poor Response/Service

It is amazing how Airtel still survives. I lodged a complaint on 14th May and again on 16th May as well as after two weeks on 31st May that my landline cum broadband is not working. Amazing customer services which hitherto unheard of was doing the rouns assuring"Give us one more day", "Give us one more chance",etc,. and I visited their Indira Nagar Office near the Footbridge. Amazing scenes witnessed at the queue of Broadband/Landline with atleast a dozen customers with similar complaints. Each one asking they wanted to see the Manager. The lady at the counter was helpless and to add insult to injury, their Manager-Ms.Barkha comes peeping out every five minutes and whispers to the counter to get rid of the customers as soon as possible with little attempt even to care for the horrible situation faced by Airtel customers. Such is the state of affairs of Airtel and I finally cancelled my landline and went for another subscriber telecom company.
My advice to one and all- "Once upon a time there was Airtel but not any more as it is HellTell"

AIRTEL DIGITAL TV — POOR SERVICES & NON RESPONSIVE TO CUSTOMER COMPLAINTS

I am a most promising customer on Airtel digital TV network but now i have only to say that AIRTEL IS A POOR SERVICE PROVIDER & A NON RESPONSIVE CUSTOMER SERVICE PROVIDER.

On 26th june i have requested to migrate to have movies now activated in my channels; for migration possibility i have confirmed my availability on week ends (saturday & sunday). but nothing got shaped up. finally i was forced to withdraw my request on movies now.

With no prior information on 16th Aug 2011; an service engineer arrives my resd & in presence of my wife he got the migration thing done; whle he left we found that only 3-4 channels were active while almost all the channels were not Working error NO SIGNAL = B001

Complaint was filed and was assured to get this complaingt resolved by 3:30 pm on 17th Aug 2011.

On 17th Aug 2011; NO SOLUTION
A message was made to my registered mobile reading as problem resolved; but nothing happened. On checking with the customer service desk i was told as wrong mobile number and wrong adress. I have crosschecked the same with the dealer M/s Hitech and find that my resd at GT road Sahibabad is not a part of his execution territory. this was again updated to the customer care supervisor.with a complaint on the dealer too.
Again it was comitted that the problem will be resolved by 3:30 on 18th Aug 2011.

18th Aug 2011
No solution; this time when i sopke to the senior supervisor - customer servise desk he responded in a negative manner;
PROBLEM REMAINED: AS IT WAS.

19TH Aug 2011
This complaint was forwarded to NODAL OFFICER at [protected]; where this was assured that the problem will be resolved in mext two hours.And waiver will be provided for the non functional days.
OUTCOME OF THE DAY: NO TV SIGNAL

20th Aug 2011.
the condition remained the same; spoke to customer care executive and was commited
that the problem will be resolved in next couple of hours. and finally the day went off with no solutions.

NOW WITH LOT OF DISSATISFACTION TO AIRTEL I CAN ONLY SAY SORRY FOR THE SERVICES I HAVE EXPERIENCED WITH AIRTEL DIGITAL TV SERVICE

MY SINCERE ADVICE TO FRIENDS READING THIS
NEVER GO ON AIRTEL DIGITAL SERVICES NOW FOR THIS WAS EARLIER A GOOD SERVICE IN THE PAST BUT NOT NOW.
Airtel Digital TV ID No.[protected]

yes..they have not resolved my complaint since 9 aug

i have got mobile in bangalore airtel number [protected] . i have shifted to chennai evennow airtel r deducting daily money for vas and fun which i have not confirmed at any circumstances. last tendays they havededucted more 30 rs from my ac . very very poor response foor sms and dialling . customer care not at all wooried about this . for this i have switched off . so pl waive all the charges u have collected from me, pl respomse to this message.

emailid ragavan.[protected]@gmail.com

name . k.raghavan

Bharti Airtel — Poor response and service

My Airtel number is [protected].

Paid Rs 98 for GPRS connectivity on June 21. The service did not get activated inspite of calls to 121, 198, 12118 and mails to [protected]@in.airtel.com and messages to 52212, 543210.

The mail response was to seek time upto June 29 to do the required setting on Airtel side for activation of the service which should have been automatic on payment of the fee!

Two vists to the Airtel Shop in Banjara Hills where I paid the amount were also unhelpful.

Finally, after many misdirections from 198 and 121 a supervisor resolved the very simple issue by taking approipriate action. A simple matter required hours of effort spread over two days!

Namaste Mr. Kushwah,

This is to inform you that your concern listed on 12 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Mr. Kushwah,

Further to our discussion dated 12 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Kushwah,

We would like to inform you that your concern listed 12 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Broadband — Incorrect Billing

Hello All,

I had requested for a Airtel 555 Broadband plan. This was provided at my residence on 29th Dec 2008. I have very limited use of broadband .. Inspite of limited use I have been billed Rs 3746 as unbilled usuage charges. On complaining to the customer service desk @ Airtel I did not find a sympathetic listening from the supervisor. She put the onus squarely on me to prove the fraud and misuse. In frustation merely 2 weeks after subscribing to Airtel Service I have requested discontinuation and will be filing a case againt the company in court

We have been using airtel broadband connection for the past 5 years. We used to get bill in the range of 1500/- to 3500/-. Last month to our shock we received a bill for 51, 858/- which is exorbitantly high. We launched a complaint on 22nd June, 2009(Complaint no.[protected] and informed the customer care that there is some mistake at their end we know for sure our usage and our downloads are also limited. The issue has not been sorted out till date.

We have been using airtel broadband connection for the past 5 years. We used to get bill in the range of 1500/- to 3500/-. Last month to our shock we received a bill for 51, 858/- which is exorbitantly high. We launched a complaint on 22nd June, 2009(Complaint no.[protected] and informed the customer care that there is some mistake at their end we know for sure our usage and our downloads are also limited. The issue has not been sorted out till date.

Airtel Broadband — Incorrect Bill

I Jagdeep Shokeen r o H.N. 3642 Sector 23 Gurgaon is using Airtel Broadband for last 1 year.
My Airtel Land line number is[protected].

I was using Rs 250 combo plan with night top up. In first week of july I requested for plan change to Rs 899 unlimited. I have been promised that speed in my new plan is equivalent to my previous plan but I found out that was not the case. So I requested for my previous plan (250 Combo + night top up) to be re-activated.

In second week of july I got the confirmation that my previous plan is reactivated.

now when I get july bill it is around Rs 10 000. Charging is done without any top ups and free time.

This is highly unjustified.

I have raised 2 concerns with your customer service on 27th July 9th August.
(ref.[protected]


Jagdeep Shokeen

Hello Sir/Mam,
I am Subhashree Nayak, customer id is [protected][protected]@airtelbroadband.in using Airtel service from 1month.My landline number is [protected].

I was using 128 kbps with unlimited download with Rs 599/- plan.

But at the monthend while i was calling to customer care to pay the mothly rental fee, that pepole said that You are in Rs799/- plan how is it possible.You pepole are automatically entry the Rs 799/-plan without my information.Means You are cheating the customers.

And second thing is my landline bill is Rs1800/-.Its totally impossible.As i am single user, i didnt call this much amount as per my knowledge and also when i was checking my landline without i call toa ny number the landline bill is increasing.Why this problem is occuring.And i also give complaing to customercare in the middle of the month they said dont give complain now, at the moth end give complain to us.At the month end i came to know my bill is Rs1800/-.So what should i do.Really i am dissatisfied with airtel service .I didnt expect this from airtel.

Please i am requesting to do verification for my internet speed and also landline bill as soon as possible.

This is highly unjustified.

I have raised 1 concerns with your customer service on 7th September 2009.
(ref.[protected]
[Note if you will not give any reply then please provide me your higher authority or branch mail id or contact number, i will give complain to him because its impossible to pay Rs 3000/- without using the service]

Regards,
Subhashree

Airtel — Unjustified Rent

I had an Airtel Internet connection.I asked for a yly bill as against the mthy. During the period the service was very poor hence requested to convert into mthy or disconnect the service.They disconnected the service & now after 6 months they are asking us to pay rent for the entire yr for the service we have not used,They are telling that as per policy we are suppose to pay for the yr & if we disconnect no refund.Require your help in knowing whether actually we are suppose to pay for the yr for the service we have not used.We are being harassed with legal notice.

Airtel Broadband — Harrassment by Airtel

I have a Airtel number[protected].This is to inform that i was billed for Rs. 1550 which was paid on 16 September'09 through online transfer.Errouneously it was transfered to[protected]it was typo error). I have informed Airtel the same date and till date we have made more than 20 calls to reverse the entry..We are also ready to provide bank statement as proof which would reflect the amount debited from my Wife's account (Rashi Sinha). but its in vain. Airtel helpline number always provide a new complaint number but no resolution. Each time we call they inform that the problem would be resolved and amount would be credited within two days but its been more than one and half month and amount has not been credited back. Now their collection agency is harrasing that they will disconnect our line if payment is not made for the month of October'09. My question is wht kind of service Airtel go gango about when they cannot even resolve simple issue. Would request strict action against them..one reference number provided by them is 24424280..there are many more reference number which can be provided on request.

I had a broadband connection (my account No.[protected] and requested for safe custody on 24 February 2010 and gave request for cancellation of the connection on 26 April 2010. There were no dues from my side to Airtel. (I have all the bills and receipts ever since I took the broadband connection). However on 11th october while I was travelling, I received a call from a Lawyer Sadhana Koushik (Mobile No. [protected]) as well Mr. Rajvir Singh from Tis Hazari Court (Mobile No. [protected]) from Delhi to immediately pay airtel Rs. 60,000/- in their nearest office or else be prepared to get arrested and we are sending papers to Secunderabad Court.
Ever since the above episode, I tried calling airtel(Nodal officers, appelate authority through their telephone Nos.[protected] and[protected] but gets no response and could not get connectivity to the so called officials who are supposed to be available for clarifications.
I would also like to highlight here that there are numerous e-mail correspondence on this and none of them are able to give me a satisfactory reply.

I hope atleast through this forum airtel will be able to sort my issues at the earliest and will allow me to live peacefully. I has undergone bypass surgery and this agony created by airtel is causing me severe depression and sleepless nights.
My gmal ID and the mobile Nos are available with airtel. However I am giving it here once again my gmail ID charles.[protected]@gmail.com

Airtel on ripoffreport for scams, extortion and harassment:

http://www.ripoffreport.com/medical-expert-witness/bharti-airtel-bharti/bharti-a...⇄

Airtel Broadband — force to change current plan

i have use airtel broadband service at 128 kbps unlimited speed in last 1 year ,but now airtel reduce my speed 128 kbps (avg 50 kb/s)download speed to 8 kb/ps download speed ,reveral time i call for customar care but they are not respose please register my complant and please solve.also some executive call me and force to change my plan 606 rs per month to 799 rs per month for better speed .please solve my problem
thanking you

AirTel — harrassment by airtel

Hi
Several complaints on Airtel Broadband.

Airtel representatives do not take note of all requests.
Reference numbers were issued only for change in plan but not for disconnection.
Paper Bills suddenly changed to e-bill without my consent ( and sent to wrong id inspite of repeated corrections).
Aitel was to revert with clarification of bills( bills more than Rs300 of the agreed on plan per month ). But since they did not get back on time i am billed for two extra months. The reason their executives have not taken down my cancellation request. Then i have to pay for an additional month as Airtel needs 7 working days to cut the connection.
And while i wait for them to revert recovery agents harrass me every day. Issue notices. Threaten to take me to Lok Adalat!
What does Airtel take us customers for. Can we not be treated better? Would appreciate help to get this attitude of airtel stopped.

Airtel Broadband — unjustified bills

Dear Sir,

I am a Airtel Broadband subscriber.My account number 13958747 and phone number is 45612789.

I made several calls to your customer care number since December 2010 for disconnecting my connection.

But till date my connection is not disconnected and you are adding bill month on month whereas I am not using it any more

Calls made
On calling airtel broadbandcall centre on 6 Dec 2010 ,call id 1303295.I was told that my rental is stopped and connection would be disconnected.
On calling airtel broadband call centre on13 Dec 2010,call id[protected].I was told that I would get the full & final bill and someone will come to my house from airtel for further formalities on disconnecting.
On calling airtel broadband call centre on 06 Jan 2011,call id[protected].I was told that my request of disconnecting is under process and I would not be billed further.

My grievance here is that neither till date my connection has not been disconnected nor my bill genration/rental has stopped.
Till date the same has compounded to Rs 3044.

Why should I pay for not using it since 6 Dec 2010 when I was assured that my rental has been stopped?
Please issue me bill til 6 Dec only
.
Regards,
Hemendra

AirTel — Incorrect bill issue

My name is Srivatsa MR, and I am a resident of Bangalore. My mobile number is [protected]
I have been facing problems regarding billing and payment from Airtel.
Airtel has been regularly calling and sending me sms and email reminders to make a bill payment. However, I have repeatedly pointed out to them that the amount mentioned in the bill (Rs. 1424) is different from the amount they have asked me (Rs. 1774).
The problem is that the bill they have issued does not have full details. How can I pay without first receiving a bill that has all details of total amount to be paid?
I have already expressed my readiness to pay if the correct bill amount is furnished.
I have repeatedly asked them to understand this problem, but they have made NO efforts to do so.
Further, they stopped outgoing calls and sms from my number yesterday (June 13, 2011), which has severely affected my freedom to conduct my professional duties in a normal manner.
Despite my repeated request to them to call me and talk to me, there has been no such effort.
Airtel must apologize for causing trouble and inconvenience to me and for harassing me with payment demands. Further, adequate compensation should be considered for cutting off normal services to my number, which adversely affected my freedom to do my work.

Mr. Rakesh Ranga

This is Srivatsa M R.
I am sorry to inform you that absolutely nothing has been done by Airtel to resolve this issue and make me feel that I am really a valued customer.
The only thing I have received over email is a standard apology mail.

Do you have any idea what is the extent of trouble and loss I have had to go through because Airtel suspended my outgoing services WITHOUT prior notice? And all this due to NO fault of mine!
It was Airtel that first issued a wrong bill, which prevented me from making payment.

And again today (June 21st), outgoing services to my number have AGAIN been suspended. Again, this has been done for no reason, and without any prior notice.

The only thing that Airtel offered to me was a waiver of late payment charges, which I wasnt supposed to pay anyway because the whole fault lay with Airtel.
Then, there was no effort from your side to even find out if I was satisfied with your half-hearted effort to make amends.

And without confirming all this, you have again suspended outgoing services to my number.

So, right now, I can only receive calls and smses.

On what basis are you telling me that my concern dated 14th June 2011 has been resolved?
I refuse to accept that it has been resolved.

Srivatsa.

AirTel — Airtel broadband-wrong bill and harrassment

Dear sir/Ma'am,

This is with respect to the broadband connection which we had taken from airtel in the end of march.

Account no. 16442325

Starting: 23rd march 2011

Plan requested for : Unlimited

The plan given was: impatience 799 with 2mbps of speed, and free dsl limit of 5gb - stating that there is not much difference in download limit, but speed was much better with the Impatience and that for our requirement this plan was ideal.

And the airtel representative helping me said that this plan was enough for daily 1-2 hours of internet browsing not involving regular downloads and we could always switch to unlimited plan but speed was not good in unlimited plan, taking an advance rental of rs.799 from us.
When we asked for a receipt for the modem they said it is not issued and they refused to give any receipt. Later I found that airtel is issuing illegal modems!

for the first 15 days of normal usage (1 hour daily of checking mails and social networking websites) they sent a bill of rs.4802! also the speed was extremely poor! when we asked them to justify the bill they said that even if you check mails it takes up to 2 gb per day! we are not technical people and trust the representative to give the right information. When we asked the representative about the ideal plan he should have told us that even mails use a lot o[censored]nits instead he misguided us.

Also they never issued us a detailed bill in time so we could verify this.

Then we immediately put in a request for change in plan and opted for an unlimited plan. They assured us the change will be done asap. We continue to use our internet assured that now no fraud can happen. At the end of the billing cycle they sent a bill of rs. 10,463! stating the previous balance and current month's usage. When we checked on the plan it had still not been changed!

also they disconnected our connection without a proper resolution. We kept trying to get help to resolve it but to no avail. How do we as consumers prove that the airtel people are issuing escalated bills? how do we prove we DID not use as many units as quoted in the bill. While we are not very adept at telecom technology, basic knowledge refuses to believe that checking e-mails and social networking can cost so much! if that were the case the telecom companies would never make profits with unlimited plans, public browsing cafes would not be so cheap!

to add to this different people from the airtel department started harrassing us without giving a proper resolution. Recently one man tried to force himself inside our house, and started threatening us over the phone.

We have no problems in paying the correct amount if it is just and proper resolution is given.

Telecom companies are misusing the system and also resorting to illegal means.

This company issued a modem to us with no registration papers, receipt whatsoever!

please help us in resolving this as airtel people have resorted to harrassment.

Airtel Broadband — harrassing me

Hi, this is the continuation of my complaint, i am getting a calls from airtel and telling that my present prepaid mobile airtel connection will be discontinued if i do not pay the amount. Its harassing me on this.
can some one please take a look and close this issue.

Thanks,
Gopi.K

Airtel Broadband — harrassment

i disconnected Airtel broadband on the 13th of Sept.2011.
i returned their instruments at their Head office as they told me to.

ever since then i get sms every day /repeated phone calls asking me to pay bills!!!

i have been subjected to a lot of frustration and harassment from airtel

kindly do something to stop airtel from making my life miserable i am have hypertension and its affecting my health

i request you please help me
please!
Ms.S.Vazir

u write to the concerned airtel authorities i[censored] r not getting proper response u can try writing to the following addresses
1.. THE TELECOM REGULATORY AUTHORITY OF INDIA
Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)
New Delhi : 110 002
Tel:[protected], 2323 3466, 2322 0534, 2321 3223
Fax:[protected]
E-mail: [protected]@trai.gov.in
Visit their website: http://www.trai.gov.in/contactus.asp

2. Department of Administrative Reforms And Public Grievances
Sardar Patel Bhawan
Sansad Marg
New Delhi - 110 001
Visit their website: http://www.pgportal.gov.in/Address.aspx

3. [protected]@consumergrievance.com, http://www.consumergrievance.com/icrpc.org.mobile.htm

4. http://www.nationalconsumerhelpline.in/ComplaintFile.aspx

Bharti Airtel — Mental Harrassment

Need to file a consumer case against Airtel Broadband.

In April 2011, we shifted from BTM to HSR layout. We lodged a request to transfer the land line and broadband connection to our new location, however we did not receive any communication from them for next 3 weeks. Then we called on April 30th and requested them to cancel the connection and they said it will be done within 2 working days. We never got any call from Airtel customer care or anybody else after that. In the month of May we started receiving calls that we have not paid the bill for the month of April and we have an outstanding amount. We went to Airtel office in Bannerghatta road and lodged the complain there once again. We got the same reply that this will be done in 2 working days and will be communicated to us, but we did not get any communication on it.

Last Month we have received a legal notice saying that we have not paid the bill from April’11 to till date. After this notice we again visited Bannarghatta Road Airtel office , they asked us to lodge a complaint and we did that. But once again we have received a Airtel Bill yesterday stating that we have an outstanding amount of Rs 3,000 approx in our account. The bill clearly states that the outstanding amount is for the month of April 2011 to Nov 2011.

We wrote emails at Airtel customer office but received no response. Please help.

Thanks in advance.

Hi, I had asked Airtel to disconnect the connection on 11th Oct 2012 because I was not in India since 11th October 2012 and I'd sent email for discontinuation on the same date to [protected]@airtel.in. I did not got any mail failure when I sent the email hence I assumed the email was correct and also I was using [protected]@airtel.in for all communications till then.

I only realized your email got changed (Please note I was never intimated of the change anytime) when I sent another email on 22nd December 2012 to [protected]@airtel.in asking for clarification as to why the bills are generated when I already sent email for discontinuation on 11th October itself from my email Id (which is registered in my account profile) rahul.[protected]@yahoo.com.

From that period I'm constantly getting reminder emails and despite of asking to call me to clarify/settle the issue no one has called and for every reminder email I have sent my clarification each time.

Recently I got another email of threating me to take legal action against me. I'm asked to pay for the services I never used and for which I contacted Airtel to disconnect.

I would really appreciate if I could receive some assistance in taking this complaint forward and stopping such harassment from happening in future.

My Details:

Mobile: [protected]
Email: rahul.[protected]@gmail.com

Thanks in advance.

Regards,
Rahul

Namaste Rahul,

This is to inform you that your concern listed on 12 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Thanks, looking forward to hear from you soon.

Regards,
Rahul

Namaste Rahul,

This is to inform you that your concern listed 12 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Rahul,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Prepaid SIM — about problem of service

dear
sir
i am a consumer of your airtel prepaid service from (jharkhand) 'Deoghar' i took your prepaid service at 14 of aug
in the name of my mom anjana devi on that time my prepaid expairy validity period was 10 of oct 2008 but today i watched that my validity period becomes 10 of oct 2007 so sir pls solv my problem
your consumer
deepak kumar jha
mo No is- [protected]
(thank's)

nothing — sim block

my bsnl sim is block, i read my sim no but some character is missing so plz help me i send my sim no[protected].or
plz send me puk no.

Airtel Prepaid SIM — Poor Customer care service

I am regulsr customer of airtel prepaid. but i am tottaly fedup with airtel customer care service. I have been recieving sms from 3333 for latest cricket score for 6 monts. i had complain many times in customer care for stop this service but there are no responce at all. I feels very disturbance for this service . i am also harrashed by airtel and this service please do somthing.
i don't wnt t change my number becoz there are lot of problems occue after sim change.

Airtel Prepaid SIM — SIM Blocked

Hi,
My name is Amit Kumar Sharma. I purchased a new Airtel Prepaid SIM in the month of May this year. I submitted all required document along with the application form to an Airtel Shop located at Sector 37, Faridabad-121003.
But My number was blocked saying that address verication failed. I submitted the documents again to the same Airtel Shop. But, nothing happend and now my SIM is permanantely blocked.
My number was [protected].

AirTel — not blocking my prepaid sim

dear sir,
sir i have lost my mobile [protected] on 1-7-2008. my pre paid mobile is used by unauthorised person. after meeting with your customer care center she says i will blocked your sim in 48hr but it not happened. please block my sim so that it's unauthorised used can be checked.

Airtel Sim — My sim is blocked

Dear Sir,
I NAme Is Madan Singh Chohan
Add.= H.No. 30/107 Shiv Colony Jhalana Dongari, Jaipur
My sim is blocked since last five days, i can able to unblock
my simh so pls do it, or pls tell me how i got new sim
for my same mobile no. pls urgently reply me
my number is= [protected]

Airtel Prepaid SIM — unable to get the incoming calls

Hi,

My number: [protected]

I am not recieving any call from last 4 days,
if anyone try to call me it tell that the number is switched off, while the number is on.
please its hamble request to you, to have a look to on issue,
because it urgent & very important, .

Thankyou,

Airtel Prepaid — Iligal Balance cut

I have prepaid connection with [protected] No But you are cut my balance with-out any outgoing call or use any service
I have recharge my account on 04/09/08 with Rs30 till now there is only 9Rs Balance i have make only one outgoing call during 4/09/08 to 05/09/08
Why you are cut my balance

My SIm is Block so please send the some solucation for solve our SIM Error problem
My AirTel No is [protected]

Dear sir,
sir i have lost my mobile [protected] on[protected]. my pre paid mobile is used by unauthorised person. after meeting with your customer care center she says i will blocked your sim in 48hr but it not happened. please block my sim so that it's unauthorised used can be checked.

Airtel Prepaid SIM — balance cut

i m abhilash jain i've a very big problem with my balance becoz company always cut illegal balance frm my balance and i dont get the balance as company had promised not even my complain had registered at customer care centre after requesting them many times so plzzzzzz help me

Good evening Sir/ Madam,
my sim is blocked i do not how it lock children Play with my cell Phone
what can i do thank u but is request details of this sim

AirTel — Blocking my sim

Hello Sir,

I have lost my mobile on march 1st and my mobile number is [protected]and please block my sim until i order for a replacement of that sim...
so, kindly do this as soon as ou can

Amith

Airtel Prepaid SIM — GPRS Activation in Mobile no.9934385279

I want to activate GPRS connection in Mobile no.[protected], but custmer service centers donsn't reply positively,

Call to Service Centers are not conecting

There is no reply of GPRS Activation SMS

There is no reply of GPRS Settings SMS

No response of my complaints

Binod Kumar Singh
[protected]

sir my sim card was blocked ask PUK number

Airtel retailor customer care are not doing good job . only they are giving complate no. but not sloving problem . becouse they are mostoly 12 pass studentn and leaving in most depretion due to work.

dear sir
my sim is blocked. he asked puk code. please give puk code.
my mobile no-[protected]

I want to know my PUK no...my mobile no is [protected]

Air Tel Prepaid — irresponsible company

air tel, what a service wowwooo...
no body will attend any complaints against them, lots of customer care, compaint box, but no use ...and i[censored] but is u have to pay them sure they will cal u for it.
i lost 400 rs from my mobile, complaint given no response...
thats airtel mobile service...all goes in air

Airtel Prepaid SIM — please block my sim

Sir,
my prepaid mobile number [protected] is lost. it is learnt that mobile might be with some one. please block the sim as early as possible to avoid mis-use.

Thanking You
Namrata rastogi

prepaid sim with one year validity — false commitment

I purchased a prepaid reliance sim from a reliance shop named as AB INFO location Jamnagar (Gujarat) land mark of shops location is near townhall circle.They commited about the validity of sim is for one year and payment i maid to them was Rs 2000.they said this is a reliance india scheem and Ril to Ril free calling for one year STD as well as Local.but after 45 days it ends and when i apporached the same shop for help they just refused he extend any helping hand.then i approached reliance web world they took a written complaint from me and when i asked for recipt of my complaint then said sir we will call you.its about three months and i am still waiting for their call.i came to know about this helpline and this is the last initiate i am adopting kindly do something so that in future no one to be cheated by that kind of sellers.mob no [protected].

Airtel Postpaid — poor services in misbehaves

Dear Sir,
me and my 3 parteners are your postpaied custemer (adolv. connection) .we want separet each conection so hum logo nai adv.rent. jama kiya tha aur uska koi recieving nahi diyagaya.aur 4-5 din ka samey deya gaya tha but aaj karib 15-16 dian ki bad bhi koi action nahi liya gaya aur puchani per galat tarik se bat kiya gaya(Mr. Jetaindr g colliction in GKP) aur number magni per mana kar diya gaya.plz is per kariyai kar ki meri conection ko jo 1st sep. se band hi ko suru karni ka kast kari.thanks

Airtel Prepaid — illegal cut of balance

I have a prepaid connection with [protected](airtel gujarat).
On date[protected] i was in rajasthan & initially i was havin Rs 44.37 balance.Then i have done 16 messages in gujarat having length of only 1 message(150 characters only) but after that my balance was Rs 0.87 where there was a illegal cut of Rs 20. So kindly take a action on it as soon as possible.

Hi:

i have recharged my no: [protected] with INR 200 to make an important call tonight but now the balance is zero.

could you plese check why its been diducted without being consumed.

i was about to convert my prepaid to postpaid(corporate account) but if these type of problems exist than i should opt for another network.

Regards,

vinod kumar
[protected]

Hi:

i have recharged my no: [protected] with INR 200 to make an important call tonight but now the balance is zero.

could you plese check why its been diducted without being consumed.

i was about to convert my prepaid to postpaid(corporate account) but if these type of problems exist than i should opt for another network.

i have tried to contact and talk to customer care no but could not..what is the direct no to get to talk and get the queries cleared

Regards,

vinod kumar
[protected]

Airtel Mobile Prepaid — regarding misbehavior

I wish to state that as a customer as well as retailer of Bharti Airtel Ltd. I want to lodge a complain of
your customer care executive Mr. Gagan .As per talks(on Dealer helpline No. 345) with this particular fellow on 3:35 pm on 21/11/2009 he was telling to me that if you listened to Miss Sonia(Aapke main account mein 21/= hone chahiye ) and (to kya aap behre ho chuke hain aapko suninaee nahin deta) you are deaf or youare not listened to talks with Miss Sonia .This were the talks which was done by my lapu number [protected] on 21/11/2009 because I was not able to do a particular recharge of full talk time of Rs.444/- and on the customer no. [protected] it was was not showing tariff by dialing *131# that curretly no special tariff is active on your mobile.Then as a retailer how can i predict the nature and kind of tariff without asking by dialling 345.An immediate action should be taken against this fellow and keep your server updated regarding 369 when we are doing a message to find a particular denomination of a top-up,recharge and tariffs to that we can help your customer with ease.

Bharrti Airtel Ltd

Subject: Complaint for leking the call detail of my number [protected].

Sir,

I regret to say that the call details of my number [protected] is being leaked by your call centre employees. The person having number [protected] is continuosly cross checking all my personal numbers. When I complained on the customer care they said that they cannot entertain this complaint and they had no answer that what I should do. I request you to probe the matter at the earliest.


Regards

Airtel Prepaid SIM — replacement for lost sim

details are as under :-

sim card no.[protected]

mobile no. [protected]

lost on 04/11/2009

at lucknow.

please arrange to provide replacement sin duly activated.

Airtel Prepaid SIM — my main account balance deducte

sir,
i am ankur lunia.my mobile number [protected].my main account balance deduct .50paisa per day.pls solve my problem urgently required.

Airtel — i am unable to get incomings calls

This is Raina Daftary my mobile no.[protected](frm Mumbai)
from 12th Dec 2009 i m unable to recieve calls nor am able to check my balance ,whereas i am able to do outgoing calls, its urgent please respose back as soon as possible

Airtel Prepaid SIM — cut balance

i m sunil my mobile no. [protected] i've a very big problem with my balance becoz company always cut illegal balance frm my balance and i dont get the balance as company so plzzzzzz help me

Airtel Sim — poor service

i am devang joshi.using one the poorest coverage and poorest service provided sim card of airtel.inspite of so many complains still no any kind of solutation and reply.i can not understand either they no understanding language or not to take any step intenstly.so requesting to you solve the problem of poor network coverage and during talk automaticaly cut down the calls.need some improvement on that.if possible.hope you can understand.god help him.want your reply.

regards
devang joshi
tired custmor o[censored]sing airtel simcard.

Sir,
my prepaid mobile number [protected] is lost. it is learnt that mobile might be with some one. please block the sim as early as possible to avoid mis-use.

Thanking You
S.Angamuthu

Airtel Prepaid SIM — disactivation of sim no. 9860794285

i purchased airtel prepaid sim no. [protected]. but after enjoying the service of airtel in 10 days my sim blocked by company and show the msg call barred, when i find in customer care they said documentation failed then again i submit my document. bt my sim is blocked now since last 4 days . My documents always fair then why airtel executives give me tention for documentation and why they are not cooperate with me.

why india's largest and no 1 compny mentally harassed their valuable customer. Please cooperate us afterall we are the profit makers for the company's balance sheet

Sir,

I have a prepaid airtel conection.my number is [protected].i have added a Rs.63 Recharge but i sent massage any number my main balance deudcte. balance deduct from last night pls solve my problem. it, s urgent.

thanks

Airtel Prepaid SIM — balance deduct

sir,

i have a airtel sim.my airtel number [protected].i have added a recharge of value rs.63 for unlimited sms. after 3 days i send sms & my main balance deduct. i many time call to custmer care but he could not solve my problem.pls solve my problem & refuind my balace.

Airtel Prepaid SIM — irresponsible, misguide,misbehave and so many..

Hello Sir / Madam
This is Prashant Khemariya costomer of Airlet prepaid sim ([protected]) i have recived 5-10 sms from costomer care for special recharge information on between 18th march-20th march -2010 and further recieved a call from costomer care on 20 th march 2010 at 12:50 Pm, that mean was if i rechahe my mob no. with 55 Rs. right now, then get 45 Rs. and within 48 hrs i will recieve remaining 5 Rs and my call rate will be 50/min for all local and std mob.so i have recharged my mob with 55 on 20th march at 12:56 PM.
But after 48hrs i dont have receive any money or teriff for reduce call rate. When i call to costomer care on 22 march 2010 at 7:00 PM to refound my money and reduced my call rate their was no responce and again call to costomer care and talk with Mr. Anand Raj on 25 march 2010 at 1:38 PM but same problem was there. form 25 march to till now i have calling to costomer care continually for reduce my call rate but nobody is responding me, so kindlly haelp me.

Regards
Prashant Khemariya

Airtel Prepaid SIM — Activate sim -09503053827

Dear Sir

I have purchase airtel prepaid sim no-[protected] at last month.But last week this number was totally stop incoming and out going services .Kindly check and reactivate this number as earlist .

Thanking You
jegan.s

Air tel was good customer serives organisation

thanking you
jegan.s

Airtel Prepaid Sim Blocked — Sim Blocked

Hello Sir,
I got a new airtel prepaid sim a month ago and it was blocked since 19th April 2010 as my proof was not clear. But later after a week I gave the correct proof still its not been activated. I called customer care, they didn respond as expected and I went to the shop where I bought the sim. He didn care for the same. Now I couldn even raise a complaint. My mobile number is [protected]. The shop where I bought is G.N.R Mobiles, Jafferkhanpet. I regret for this poor service ny Airtel.

Regards,
Natraj A

Airtel Prepaid SIM — lost my phone

Dear sir,
This is Julie Kindo. My Phone number is [protected], on Friday i have lost my cell phone, So i please request you to block my number.so it can't be missused any further.

For this i will be obliged to you....
thank you

Airtel Prepaid SIM — No response after 15 Days

Respected sir,
This is second time when I am submitting application regards Airtel service. I am continually calling to costumer care but same unresponding attitute repeating.Please take acorrect acction against them. I do not have time oly for submitting the application. I am atteching previous appliocation.Hope I will not repeate again.

Regards
Prashant Khemariya
[protected]

Air Tel (prepaid) — sim blocked

My sim blocked and needs PUK code. Customer Care insisting for a duplicate sim instead o[censored]nblock it.Kindly help. Mobile No. is [protected].

AirTel — please block my prepaid sim

Hai

I am pradeep kumar, i lost my nokia mobile handset. please block my prepaid airtel sim
no: [protected].

please do it as soon as possible


Regards,
s.pradeep kumar,
[protected]@gmail.com

hello sir,
my number [protected] i got a message from TD-54321 AND 20/-RS balance cut to my sellphone. so please deactivate this offer immediately sir

AirTel — my airtel sim blocked

My Airtel sim card was blocked due to wrong typing of pin code
So I requested the service provider to send my PUK code as PUK [protected] to 52212 and 121 also no proper response
So I personally met the customer care in nellore near madras busstand but no proper response please activate my number or send PUK CODE to my emailID [protected]@gmail.com

airtel sim zyada paise bina matlab kai katte hai so dont try this sim

Airtel Prepaid SIM — wants to know details of received messages and call history

my mobile no. is [protected] and i want call history and details of those nos. from which messages are received from 1st of february till today's date on my mail [protected]@yahoo.co.in

Dear Sir,

My name is Anand Bhimani and my airtel no. is [protected]. I live in Rajkot, Gujarat. I want details of SMS received from 25/02/2011 to 03/03/2011 can you please give details at my email [protected]@yahoo.com. thank you.

Airtel Prepaid SIM — loss of Mobile Phone

I,Sumit Kumar Singh, when I was in school library (Krishna Institute of Eng & Tech, (KIET) )Ghaziabad (UP), I lost my Mob phone having No [protected] which has been stolen by some one, and not yet traced out. Please block the above SIM (Mob No) with immediate effect.

Sumit Kumar Singh
Ghaziabad (UP)

My Mo. No.is [protected] & i Want to know which address i details i give you

Pl urgent

Airtel Prepaid — block my airtel prepaid

my prepaid card is block,my card is in gulf,so i am not recharge my sim card. so my card becames block...

My Airtel no. are
(a) [protected]
(b) [protected]

SIM Registration fail, already balance was there,
because of blocking my sim my balance might be gone

Now i am use BSNL mobile [protected]

do needful in this matter

Yes airtel is harassing customers...coz of its monopoly...

I have prepaid connection with [protected] No But you are cut my balance with-out any outgoing call or use any service. I complain customer care but they do not care into this matter after more request i have a complain. The No. is CBDAB[protected] and customer care excutive name is Mr. Suman Dutta.

Why you are cut my balance.

Regards

Rohit prasad shaw

[protected]

Airtel Prepaid SIM — sim blocked by company

I have change my Aircel sim card to Airtel through mobile portability in the month of January 2011 during mobile portability I have submitted all necessary documents to retailer, after few days my sim is converted to Airtel and work properly. But in the month of June ‘2011 my sim is blocked by Airtel Company. While quarry from customer care they have told my documents is not yet received by them due to sim is blocked. Once again on 16/06/2011 I have resubmitted all documents but till date my sim is not work. My account balance as on date is rs. 98.28 With the validity up to 11/12/2013. My mobile No is [protected] kindly take suitable action to start the no due to I have facing so many problem.

I have totally disagreed with the reply by you. I have convert one more sim from reliance to airtel while calling with other airtel sim costumer care not reply suitably and disconnect the phone when I trying to call again customer care block the number, so that I enable to raise my problem. I have ask a question why the sim started by the company during mobile portability when customer has not submitted the documents.

Airtel Prepaid SIM — activation without consult vas service by the cce in upe

i am call in cust care center in upe for the some quiry cust exicutive not behaive not good and that man activated vas service in my num without my permission the service is (airtel takis and ht ) i am very angree for this iam want justice

the my calling num- [protected]

Airtel Prepaid SIM — Failure of registration of my airtel sim

My airtel sim bearing phone No. [protected] is valid till 2025. But now, the said sim is failing to continue mobile service. Please activate the same at an early date.
Yours faithfully,
Sarat Chandra Satapathy
At/PO/Dist:- Nayagarh (Near police field)
Pin:- 752069
Phone No. [protected]
E.mail.ID:- Sarat.Chandra.Satapathy.[protected]@gmail.com

Airtel Prepaid SIM — incoming and outgoing call details

My name is Jitender nayak .I have airtel prepaid SIM([protected]) but i have lost it somewhere and i want call details(incoming and outgoing) of the same. SIM is registered on my name. MY ANOTHER CONTACT NO: IS [protected]

i want it to be resolved as soon as possible

My name is Mayank Awasthi and my airtel number is [protected].I am from Hoshangabad Madhya Pradesh.I want all the details of call history(incoming and outgoing) of last 1month.So please provide me details on e-mail id- [protected]@gmail.com.thanking you :)

lost my phone

Dear sir,
This is ABHAY NARAYAN SINGH. My Phone number is [protected], on Sunday i have lost my cell phone, So i please request you to block my number.so it can't be missused any further.

For this i will be obliged to you...
thank you

ii would once again like to draw the attention of all readers, to the atrocity being committed by airtel with impunity.I was the owner of No[protected].i had recharged my no.on 15/4/13 and on the 21st of april 2013, .without ANY PRIOR INTIMATION my number was disconnected by airtel even though it had adequate balance.I called airtel representative and made a complaint.He said he would call me back in 4 hrs, but of course as expected this was just as false as the company.In response to my emails i was told that the phone was disconnected as per TRAI regulations and in the interest of National security .-due to verification failure.I have been using this no for over a year and i was abroad for 2months and returned and i had purchased this sim a year ago after complying with all verifications.so where is the question of verification failure.
My point is that if airtel wants to deactivate a no.should it not give adequate time to its user to produce the necessary papers.Can they disconnect anyone s phone as and when they like and later take shelter under the umbrella of national security.

Secondly, should they not return the balance remaining in the account if they have disconnected a phone without rhyme or reason.

Airtel would be making crores of rupees just by doing this, as no one wants to take on a big gun like airtel .
would anyone be brave enough to take this on, so that airtel does not cheat the common man with impunity.

sarf

Sorry, I Forgot To Mention My Number It'S [protected]..

my aircel sim has been blocked please send me puk code my num[protected]

Namaste Mr. Lunawat,

This is to inform you that your concern listed on 12 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Hi,

Please help us with your contact details and email-id so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in



Thanks!
Team Aircel India

Namaste Mr. Lunawat,

Further to our discussion dated 12 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Lunawat,

We would like to inform you that your concern listed 12 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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[protected]

Airtel — Worst experience on the Customer service provided by Airtel

I am fed up with the service provided by the Airtel. I have been played like a football and still no resolution. My billed amount on the mobile services and datacard services was an error. To get this corrected, I have made not less than 10 calls to the customer care executives. Very sad to say that each time I get a new customer care executive and each one of them have given me different numbers and email ids to launch the complaint.

Utter nonsense service with no solution. I am totally completely frustrated but the executives are simply least bothered, with no knowledge in what they are doing.

It is a very sad state that even the floor head and supervisors have only basic informations of giving new numbers and email ids to launch the complaint. nobody ever has any solutions to provide except to escape from the call by passing it to another number.

Airtel — In expereinced Customer Service

Hi,

I have raised a request on March 3rd saying that I need a hard copy of my airtel 6 months payment statement. Service request no. 27009357 dated 03/03/2009. But they have send a soft copy to my mailid on 08/03/2009. Unfortunately I was out of country and unable to reach airtel so I replied them back asking for hard copy for which they have not replied me back. I was back on 15th March and called customer care at around 18:00:00 on 15/03/2009. The representative said to me that the request i raised was for soft copy and not hard copy, when I insisted him to take out the audio conversation he directed me to his manager by Name Syed. After checking my request Syed agreed that i have requested for hard copy and not a soft copy and he was so sorry from there end and will send me the hard copy again. But my last date for submission was 16th March, Therefore, I requested him to send in a mail to my official office ID and my finance team saying that I have made the payments and due to some misunderstanding they delayed to send the hard copy. So I can take a grace period of 3 days in office and he agreed took all the mail id and said it will be done by 16/03/2009 6:00 pm. I called up customer care again on 16/03/2009 5:00 pm and Chandrika(representative) has agreed that they are going to send the mail in about 1 or 2 hours. I called again at 6:30 pm and by name Nitin as lifted the call and redirected it to Azharuddin.

This person was a Floar Manager and he says that it will not be possible to send in a mail now and they will send the hard copy only, when I said how come Syed can promise of doing so, he replied saying that talk to him only, he is busy and will call you in another 4 hours. What should I do by sitting for 4 hours in office. Also he said that my intial request was for soft copy and not hard copy. See The Airtel Customer care are changing there own words and there promises, because of this false promises I am loosing 8000 rs. Who will bare this? I Can ago to any court to prove that It was the mistake done by airtel people and I will stop paying the money until my 8000 is recovered.

Thanks and Regards,
Razak

AIRTEL DIGITAL TV — Horrible service provider

I am not able to view any channel even also paid channel.If any body is going for digital tv never go
for airtel products.It is all my personal experience.If number one award has to be given for horible
customer service i think airtel will be at number one.
Dear consumer be aware of airtel.First check for it then only decide.

ya its right...

This is regarding the poor customer prepaid card service provided by Airtel.
I have purchased and activated the GPRS Unlimited plan (RS 98).I have activated the GPRS service but was not able to use the internet on my Blackberry curve 8310.I had sent the message "MO" to get the GPRS Settings.The message i recieved by Airtel after that "DEAR CUSTOMER ,YOUR HANDSET SUPPORTS AIRTEL LIVE, MMS ,GPRS.For settings please call 12118".First of all this 12118 never get connected.Whenever i dial 12118,it get connected to 121.When i go through 121 and talk to the technical cutomer executive of GPRS ,he again say to connect to 12118 .What a horrible thing? I again called up to get the assistance but than the executive has provided me the wrong number "7070" .This number doesn't exist.I also tried one more number that is [protected] which is for technical Blackberry services assistance but that no. is only for the post paid services.I explained everything to the customer executives but again they give me all that information.I took this card only for using the GPRS on my BLACKBERRY CURVE 8310.Almost 10 times i have tried and called. By seeing the behaviour and the poor services of the AIRTEL ,I believe in future i will not be considering any products from the Airtel.

AIRTEL DIGITAL TV — HORRIBLE SERVICE

Dear friends,

Please think twice before you buy airtel digital tv. Good offeres are available but after sale there is no service to the customer since service part is completely outsourced. Their engineers are updating the resulution without even visiting customer place. Every time you call customer care you will lost your patience.No one will pick the line to respond. I even approached their nodal officer to sort out the issue, nodal team is very supportive but service department team is so smart to update fake informations like address not found, closed the issue over the phone, customer not available... etc... You will get service request number on sms with location FPRs contact number which is useless. not picking the line or not even responding to the text

Ranjit Shetty
Dombivili ease

AirTel — Horrible customer service

My airtel DTH tv is not working. I had called the customer care several times and they had mentioned that they would be sending someone to my house to check. 12 days havealready passed by, and no one is bothered to rectify our problem.
this is a horrible experience. Airtel is offering horrible services it seems and is not bothered about customer satisfaction. We are just wasting our money on something which doesnt work. Please let me know if you can do something about this problem or not and send someone to check the problem
Our address is Kharghar and want someone to come and check the antenna as we are getting error code 4.

AirTel — AIRTEL IS HORRIBLE

I am having hell lot of problems with customer care and also with airtel providers as such... They are a pain in the neck... I did not opt for any hello tune service, but i had two times deducted with the amount. And also the sms fecility is bad... Even for a local sms.. They charge rupees two.. This has happned number of times... When i try to contact the customer care guys... They listen to everything and later disconnect the call.. And when i exceed three times to reach and talk to them... All i get to know is ".. To know ur balance, press *123*8#".. What a ridiculout service it is. I want my money to be credited in my accouint and also know why u people do such things... Also tell me about the sms thing... If i am not getting my answer, i have to take action against you guys, i have to complaint to the customer complaint cell... I am very serious on this matter. Talk to me and resolve this matter asap.

My number is[protected].

Raj sekar
Hyd, india

AirTel — Horrible Customer Care Service

Whenever i call to file a complaint the customer care guy will tell me that the complaint cannot be filed since the system is under upgradation. This has happened 2 times in the last 3 days when i called to lodge a complaint. Just now, five minutes back, also i called and was informed that the system is under upgradation. I believe that this is just a cheap and pathetic attempt by the customer care and by the company to avoid noting the complaints. If not i would like to know what upgradations happen so often on Airtel that bars only complaints to be filed for 2 Hours. if this is the amount of time that you will take each day to upgrade may be you should just drop the complaint center or better to just shut down the complany itself since i dont think you can support your customers.

The way that you work is get the complaint out from here and then do nothing. Hence whatever details you require, please ask here and i will answer.

AIRTEL DIGITAL TV — complaint not resolved for 12 days

complaint not resolved for 12 days
Airtel digital tv customer service is so bad that ideally they should stop it, as it is creating the company more bad than good.

I have register my complaint on 9 aug and since then i was told than it will resolved next day..but as at the time of writing nothing has been resolved..Also, airtel is cheating me by deducting 10 rs everyday from my account despite i am not using the services...also they told me that i will not get my money back..meaning they will not give me money back..i have registered following complaint since 9 aug:
[protected] aug
[protected] aug
[protected] aug
[protected] aug
[protected] aug
[protected] aug
[protected] aug
[protected] aug
[protected] aug
[protected] aug
[protected] aug
[protected] aug

i want to register a complaint in consumer court..any lawyer please contact.

unfortunately airtel's customer

As expected no reply from the customer care..
This is how horrible their service is. Bloody they all are.

Namaste Rajesh,

This is to inform you that your concern listed on 12 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Rajesh,

Further to our discussion dated 12 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Rajesh,

We would like to inform you that your concern listed 12 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Prepaid — Amount deducted

Dear Sir/Madam,
I, Ramesh.K with Airtel prepaid no. +91-[protected] have been using since 2+ years. And now, my airtel number (+91-[protected]) still in use in roaming. I have not activated any kind of services. And Since 3 weeks I am getting deducting of Re 1/- on daily basis. I have been trying and failing to contact customer care(+91-[protected]) with different kinds of operators(Airtel,Reliance,Aircel) but unable to connect the call.May I know the reason why am I getting deduction of Re 1/- in my mobile balance.

sir
i am NAVANEETH.V as i am using air tel postpaid ([protected]) past three months now i am interested to receive my airtel bill in to my mail id )my mail id is ([protected]@yahoo.in)

thanking you

Air Tel Prepaid — amount deducted

my name is baljit kumar mishra. my prepaid no is [protected].i recharge my mobile throw mchek amount of rs.444 on 29/03/2010.but mobile is not recharge. but rs.444 is deducted on my bank account.i have loged complan to airtel but a/m is not refundtill date.plz rsolve the issue as soon as poosible.

Airtel Mobile - Prepaid — Irritating Service

Dear Sir / Madam,

I have made EC recharge on 25-Sep-2010 but the message came as recharge not successful. I have approached Airtel Customer Relationship Center Parry's. They asked me to recharge by scratch Card, I did that still the message is same. again i have approached the Airtel Customer Relationship Center Parry's. They asked me to make a call from the phone which kept for customer.

I made a call asper the officer instruction, on the call on that day itself (25-Sep-2010) the customer service officer confirmed that they registered my Complaint and the same will be rectified with in 28-Sep-2010,

27-Sep-2010 a gentlemen called me for the registered complaint, and he asking the details again and he given the TAT time for next 24hrs, after his call Airtel sent a SMS stating that we have replied on your query, which not rectified.

I sent email to [protected]@airtelindia.com to know the status, they send a acknowledgment mail and a customer care people calling me and providing the 24hrs TAT time after that a SMS came to my mobile stating that we have replied on your query.

This is what happening whenever I sent email to the Airtel. Till the date (06-Oct-2010) the same is not rectified.

I expect your suggestion on this or expect your instruction to file the case against Airtel

Yours Truly

Selvakumar B
[protected]
Chennai

Namaste Mr. Mishra,

This is to inform you that your concern listed on 11 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Mishra,

We would like to inform you that your concern listed 11 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — WASTE SERVICE

SIR,
I AM USING AIRTEL SIM FOF 4 YEARS
+91 [protected] NOT CANWASH ON YOUR SERVICE AIRTEL CC TO DAY TELL THE WORKERS ON CC THE NO NOT IN YOUR PROOF......
BUT IM USE 4 YEARS HOW TO CHANGE THE NO ON MY PROOF THE OPTION IS UNAVAILABLE ON AIRTEL......
PLS SOLVE THE PROBLEM SIR,,,,
THIS IS MY COMPLAINT COMPLAINT NO:1375
TAKE THE ACTION QUICKLY
NO 1 BAD SERVICE IN INDIA,TAMIL NADU AIRTEL................
TAKE THE 1375th COMP
THANK YOU........... SIR

my number is [protected]

Namaste Diya,

This is to inform you that your concern listed on 11 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Diya,

We would like to inform you that your concern listed 11 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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