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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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S
shita57
from Pune, Maharashtra
Oct 26, 2012
Resolved
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Address: Pune, Maharashtra

I have applied for airtel postpaid connection on 4th Oct’12. But, till now I have only received the SIM card and the connection has not been activated yet.

While taking the connection, the agent has said that it’ll be activated within a day.

But, it has been 3 weeks now and still no activation.

I want some action to be taken so that it doesn’t repeat with others and as well as some immediate actions will be taken to activate the connection taken by me.

Thanks.
Aug 13, 2020
Complaint marked as Resolved 

airtel postpaid connections — unnecessary delaying the starting of the connection

I have taken the airtel postpaid connection from last ten days and they been haarssing me from long as I have a reputated business still they have done negative verification and after that I made a request and than they did the postive verification but still they haven't started my connection so can yo please take hold of this complaint as they are making the customers fool as verification should have been done before in hand before starting the connection.

Airtel- post paid connection — delay in response

I have requested for a relocation plan activation from Hyderabad to Mumbai (Request number being[protected] dated 06th September to the Airtel Hyderabad Centre).The Mumbai Airtel office is not aware of such a facility besides repeated calls to the Hyderabad airtel helpline does not help me bring about a closure to this issue.

Hence I would like to terminate my connection and adjust any balance due from my end with my security deposit

As I need to be connected at Mumbai I request you to reply (on my cellphone [protected]) by 23rd September 2008 should you require any additional information in this regard.

I will surrender the sim card [protected] at the nearest Airtel centre at Mumbai on the 24th of September 2008 and consider all outstanding balance due from me adjusted with my initial deposit.

Airtel Post Paid — delaying simcard registration

sir,
i have the honour to state that i am applying for airtel post paid last thursday ie 26 march 2009, but till today my new sim card is not working, please let me know how soon you can get it functioning my new post paid sim card
thanking you
from, mary

Delay in Activating Postpaid Mobile Connection by Airtel - Comment #1767062 - Image #0
Namaste [censored]al,

This is to inform you that your concern listed on 26 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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    pranav.agarwal001
    from Gurgaon, Haryana
    Oct 26, 2012
    Resolved
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    Address: Gautam Buddha Nagar, Uttar Pradesh

    Hi,

    I am using an Airtel's prepaid number([protected]) for Internet(through a data card). On August 29th 2012 Rs.150 has been deducted from my account for a crap service without my permission and without my knowledge.
    However, Airtel has refunded me Rs.77 but I want my whole money back. I am attaching the reply from Airtel which they sent me as a response of my complaint.
    Please help me in this issue.
    Thank You.

    Regards,
    Pranav Agarwal
    +1 photos
    Aug 13, 2020
    Complaint marked as Resolved 

    AirTel — deduction of 150 Rs

    sir from the my pre paid mobile no [protected] the amount near about Rs 150was balance on 18 aug 10 after that my mobile was having some problem on oct 3 ; I have dialled a number and got information that your mobile is in grace period and recharge immediately. on oct 4 i have done recharge of Rs 50.When I have contacted to customer care they are not giving any satisfactory reply .They have also deducted Rs 15 for my caller tune that i have not opted.

    AirTel — Deducted Rs. 150

    Dear sir,
    I was using Internet through Mobile Office and download a 32 KB .jad file with my Airtel prepaid connection i.e. +91-[protected].

    But after few second i got a SMS from AD-54321 that You have charged Rs. 150 for Subscription of Airtel Mobile TV. I never subscribe the same.
    So, I kindly request you please Credit my deducted amount to my above said Airtel mob. No.
    Please help me.
    Dear Sir,
    The the money deducted by you for Airtel Mobile TV is Rs. 150/-(One hundred Fifty) but you have credited in my account i.e. + 91-[protected] is only Rs. 50/- (Fifty) on 18.06.2011.
    So please credit my balance amount Rs. 100/- in my above said account.

    Thanking you.

    Tileshwar Mahto
    +91-[protected]
    [protected]@yahoo.co.in
    Air Tel has been activating unwanted non sense services on my mobile and charging for it. the modus operandi is that you receive promotional SMS, you open it and the service is activated. you may also receive a promotional call, you receive it and the service is activated.
    now i have started sending very strongly worded mails to them, i even threaten them that in case the service is not discontinued, i shall go to consumer court. every time i had sent such a mail, the service was discontinued and the amount credited to my account.
    you may send mail to : [protected]@in.airtel.com.
    write to them every time a service is activated with out your consent
    Namaste Mr.Agarwal,

    This is to inform you that your concern listed on 26 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
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      pratham001
      from Thane, Maharashtra
      Oct 26, 2012
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      Address: Thane, Maharashtra

      Dear Sir,

      I am Prathamesh Sukale. I have stop using Airtel postpaid mobile number [protected] services from last 2-3 months. I visited their gallery few months back regarding complaint. I also told them to deactivate my account as the same is not in use by me.
      But still I am receiving soft copy regarding payment from Airtel with monthly and late payment charges.

      I thereby request you to kindly look into these matter asap.

      Thanks.
      Prathamesh S.
      [protected]

      AirTel — illegal usage by a customer care executive

      sir,
      i am using an airtel prepaid connection since last four years. on 24 feb i sucribed an terrif plan of rs 198 from this company. but it stopped working since 9th march. for this i call costomer care but to no awail he started abusing me and filed no of hellow tunes packs which has some inappropriate song loaded and my balance gone.
      you are requested to take imediate actions
      ashish panwar
      Namaste Prathamesh,

      This is to inform you that your concern listed on 26 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

      Regards
      Deepak Mohod
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      I am just getting false assurances from Airtel team. I got a call from some executive that query will be resolved. I told him about the complaint filed. But still, the other executive who called today was arguing and harassing me. I am fed up and looking for quick resolution.
      Dear Sir/Mam,

      I am Prathamesh Sukale. I have stop using Airtel postpaid mobile number [protected] services from last 3-4 months.

      I visited their gallery few months back regarding complaint to deactivate my mobile number as the same was not in use by me.

      I had done F & F Settlement against the outstanding bill through IDBI Bank cheque number 030045 as per executive suggestion who visited me.

      I also told him that I don't wish to continue with the Airtel services.

      Even after all this drama the other collection executive call on my mummy number even after providing my cell number - [protected] for further communication.

      But still I am receiving call for bill payment and they are threatening with dire consequences.

      Also I am getting soft copy regarding payment from Airtel with monthly and late payment charges.

      I thereby request you to kindly look into these matter asap.

      Thanks.
      Prathamesh S.
      [protected].
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        Nithin Kumar
        from Chennai, Tamil Nadu
        Oct 26, 2012
        Resolved
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        Address: Hyderabad, Andhra Pradesh

        Hello,
        i am nithin using airtel from past 3 years. My account balance is deducted of 80 Rs without any information and when i called to cc,she said that u have downloaded for airtel live and ignored from renewing the balance and that is bad response by cc by ignoring the complaint and closing the call.

        Its very bad impression from customer care officer.

        very shame thing coming with air-tel.

        Please take action

        My Contact : [protected]
        Aug 9, 2021
        Complaint marked as Resolved 
        Namaste Mr.Kumar,

        This is to inform you that your concern listed on 26 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

        For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

        Regards
        Deepak Mohod
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          bharathshetty100
          Oct 25, 2012
          Resolved
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          Resolved

          Address: Udupi, Karnataka

          i am bharath shetty.. my cell phone number is [protected]... i have been using airtel service for past 4 years... on 21st of October i was charged 45 rupees for some value added service (which i had not activated at all.) when i called up customer care the c.c executive didn't respond to me properly or suggest anything to stop such services... but again on 25th of october (today) i was again charged with 99 rupees for the same issue... when i called up customer care the executive again didn't respond to me and told she would transfer my call to supervisor.. after few minutes she told me that the supervisor is unavailable and i should call after few minutes.. she mentioned her name to be priyanka... but after a few minutes when i got a customer feed back message her name was supposed to be meghana... and the other annoying thing was that i couldnt call customer care again... my number was diverted... this is a fraud....
          Aug 13, 2020
          Complaint marked as Resolved 
          Hello Sir,

          i have airtel prepaid connection (Friends scheme), but i am not able break from group which i had created 6 month before.i asked cusomer care more than ten times but everytime they are giving reply as yes u will break within 1 hour, u wil break within 24 hour, u wil break within 2 days... but today is tenth day but still i am facing the same problem . please do the needful
          please send my puk and pin no. of mob.no . [protected] and sin num.[protected] h2
          please send urgent on my mail id.
          Hi,


          I am very disappointed with airtel Borband services I requested to shift my connection on 7th July airtel customer support told me it takes around 20 days in a very rude manner so I decide to cancel my connection but on 8th July I got a call from retention department and they told me there is some upgrade issue so 20 days they require to shift the connection, I agree with them and in this period I paid rent for two house because you told me, you need 20 days but then after when I contact back on 23 rd to know the status they told me again for 22 days which is very very bad thing when I told him my actual situation they told me to do it on urgent basis but when I contact today they told me there is no progress regarding this even my application is not forward yet, that is embersing me a lot that's why I decide to withdraw my connection and now I am planning to post this concern with all of my friends in Facebook and linkedin , skypee and any social media I pay around 13000 thousand rs on your wrong commitment.


          My name is

          Nitin Sharma
          House no 254 sector 9
          Gurgaon
          My airtel no is - [protected]
          Account Number 16011378 airtel Number [protected]_dsl

          My contact no is [protected]

          Sorry to say airtel lost ... Hope you understand

          Regards,

          Nitin sharma
          I had complained regarding the games being charged every day without me using it, for 2 weeks. I spoke with 7-8 agents of Airtel regarding the same. They told the games will be deactivated and the amount will be reimbursed. But the messages keep coming informing about the charges (twice daily). I called Airtel again, Poongodi(agent) refused to transfer the call to her Chaitra (supervisor) for further talking. This service sucks like hell.....
          Namaste Mr.Shetty,

          This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

          For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

          Regards
          Deepak Mohod
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          I changed my service from Vodafone to Airtel in January 2015 anticipating it gives better service compared to other providers. But I must say the "Worst" customer service & connection is of Airtel(Postpaid).
          - To get the Airtel service I had to visit the store(Fraser town branch) 3 times because they made mistakes with documents & gave me incorrect SIM . (I must have understood they are hopeless)
          - Irrelevant & high charges claiming its for the 3G internet(Slower than Vodafone)
          - I was not told about the corporate offer/service at the time of joining, so I visited the store in Embassy Golf Link (Pyramid Food Court), was advised to visit the store to get it changed.
          - Staff at the Fraser town branch is rude, irresponsible, unattentive.
          - Had to visit the Fraser town store 2 times again as they gave incorrect SIM,
          - By now I had made multiple payments, Bill payment, SIM card payment.
          - 3rd time when they asked me to visit the store again, I tell them to refund the money I paid for changing the service from Individual to Corporate offer, & I will get it done thru Jayamahal Branch.
          - Staff refunds me Rs. 350, I dint count & leave the branch, then I get a call from the store accusing I took the extra money Rs.300, Rs 50 is for SIM. I was under impression the bill amount I paid is also refunded. So I told them I cant return to the branch now & will refund the money later when I go thru the branch(almost everyday).
          -Staff starts abusing me & accuses I robbed the money from their office, this went for 2 days.
          - I went all the way to Bannerghatta branch to lodge a complaint. Karanataka retail head Saumil Agarwal & Bangalore North Retail Head Raghuvamsi get involved with complaint & they offer me 2 postpaid connections ending with 786 as compensation telling me each number is worth Rs 5000 atleast & it will sell easily as they are in high demand.
          -After a month of trying I return the SIM cards to Raghuvamsi & it takes another 2 weeks to get the refund of those SIM cards.
          -Tired of all this hassle I changed my service back to Vodafone.
          -I never got the bill even after telling them 2 times to email the outstanding bill & then I will make the payment. However as the service of Airtel they still have not sent the bill but I keep getting repeated automated phone calls but no Bill.

          "Thankyou Airtel for making me realise how pathetic is your service. I will never & also I will tell my family, friends & colleagues to never opt for Airtel. Vodafone is so much better than you guys."
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            S
            srvdutta
            from Noida, Uttar Pradesh
            Oct 25, 2012
            Resolved
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            Address: Uttar Pradesh

            Hi,
            My Internet is getting disconnected very frequently and I have lodged a complaint regarding the same on 21st Oct, but still no action has been taken regarding the same.
            I had called up yesterday again regarding the same but I was told that employees are on Leave on Dussehra and solution will be provided to me in first half of 25th.
            However, I did not receive any call-back and so I called again at around 2:45 pm and I was told that I will receive a call-back within the next 2 hours.
            However, I did not receive any call till 5 pm and so I called again and was told that my call has been closed at around 4 pm saying that online resolution has been provided?
            However, no call has been even made to me at that time, so how was the online resolution provided.
            I have faced similar issues in the past also when Airtel engineers close the calls without providing any solution.
            This is very unprofessional and is not expected from a company like Airtel.
            Anyways, I re-opened the call at 5 pm and I was told and also got automated message that my call will be closed by 7 pm.
            However, I did not get any call from any engineer, so I called Mr. Kishan([protected]) who had attended to my call initially ( Please note that my complaint on 21st was a recurrence of my complaint a week back, when it was claimed to be solved by Mr.Kishan but problem again re-appeared within a week).
            He told me that Mr.Rahul will be attending to my call , so I called him and he said he will come within an hour. When I called him after half an hour, he said he has left for my house.
            I kept on waiting but no one turned up. I called up again and Mr. Rahul([protected]) did not pick up the call.
            I called up Mr.Syed([protected]), who I was told is the supervisor. He picked up the call after a few attempts and told me that he has talked with Mr.Rahul and he has left for my house.
            It has been 2 hours I have been waiting and no one has turned up.
            I needed the net very urgently for these 2 days and Airtel has really harassed me and caused irreparable damage to me.
            I am contemplating discontinuing my Airtel service.
            Aug 13, 2020
            Complaint marked as Resolved 
            Respected Sir,
            This is regarding the poor service being provided by Airtel.I have this Airtel no.[protected].I have been using this no. since 1 yr.At the time of taking the connection they have not objected once about the document submitted.now after 1 yr they are harassing the users in the name of new govt. policies and asking for resubmission of the documents.Again this is not the end of the story as even after submitting the documents they are disconnecting the no. saying that they have not received the documents.
            I have personally taken pains to submit the documents at their specified centre and now I am bearing the burnt.They have disconnected my no.
            Their customer care is also not responding to my grievances as the customer care no is not connecting.
            My document no that I have submitted is :[protected].(Dt.:13.10.2010).
            In this era where nobody can live without their mobile a minute this type of service is highly condemnable.
            Please pay heed to my grievances and do the needful.
            Thanking You
            Bharati Vivekanand Mondal
            Mob no. [protected]
            To whomsoever it may concern


            This is to inform you that I requested Airtel for surrendering of my broadband connection with phone number[protected] on August 3, 2011 after talking to their customer care. Thereafter, I had vide my mail dated September 29, 2011 again requested Airtel to complete the formalities regarding the surrendering of the said connection. I stopped using this facility since mid-July 2011 since the time the supplied modem became non-functional. As mentioned earlier, on August 3, 2011, I expressed my wish to surrender the said connection and requested the company to let me know the final settlement amount. On September 29, 2011, I wrote back to your company after I received the monthly statement in a regular manner.

            The primary reason behind my disconnecting the Airtel connection was the extremely poor service that I have received over a period of about two years that I had used the connection. More importantly, the lack of response from the company's side, even to the extent of not receiving any response to mails write to Nodal Officer further corroborated my belief about the inability/unwillingness of the company to provide service to consumers.

            In the following two months I have been receiving numerous calls from the customer care executives of the company asking me to pay the monthly bill, to which I responded by saying that since the said connection has been surrendered, why are you sending me the monthly bills? The caller would always respond by saying that she was not aware about the surrendering of the connection and hence I should pay up. One day after explaining the incident to the CC executive who transferred the line to her senior, this harassment stopped for a while. Regretfully, it started all over again, first with computerised voice message, and then with calls from the executives once again.

            On October 14, 2011, I received the monthly statement for the billing period September 8, 2011 to October 7, 2011 - the third monthly statement since requesting for the disconnection and asking for the settlement. I then wrote a mail to the company on October 15, 2011 requesting them to look into the matter and resolve the issue at the earliest. I promptly received a reply from the appellate expressing apologies and stating that the matter will be resolved in 7 days. Regretfully nothing happened even after that.

            I then received a letter dated January 09, 2012, in which I was asked to walk in to Airtel's Salt Lake office 'for resolution of the outstanding amount accruing in your account and as well as for payment collection'. The same letter also mentions that the letter be treated as the last intimation prior to initiating further recovery proceedings pf outstanding dues. I fail to understand how a company like Airtel can even think of sending such a letter where at every stage they have miserably failed to provide service to the customer. I have on numerous accounts sent complaint mails to the company, for which I have only received service request numbers with a promise to look into the matter within a specified time, but not even once has that commitment been fulfilled.

            So much so that when I first called up 121 for surrendering my connection I was given all kinds of promises of giving the best services, replacing the modem free of cost etc. Having lost faith in the comapny's ability to provide good service I was insistent that I needed to surrender the phone, and then I have been harassed first by a number of calls - on one hand asking me to pay up and on the other giving me sops, which was followed by this letter.

            In light of the above, I wrote a mail to Mr. Biplab Saha (to whom I was asked to contact) on February 4, 2012 and requested the competent authorities through him to complete the surrendering formalities at the earliest without subjecting me to further harassment? Through that mail I requested the company not to think about "restoring our association once again by way of this communication" and instead focus on what the customer is asking for.

            I sincerely hoped that after this mail there will be some action taken apart from giving false promise- the only thing that the company seems to be adept at doing but unfortunately I did not receive any response to that mail as well.
            I received a call from one Mr. Parimal from the collections department of Airtel on March 12, 2012 stating that he will come to my office to collect the dues. I once again tried to reach Mr. Biplab Saha today (March 14, 2012) morning on the phone number mentioned in the said letter and after keeping me on hold for two minutes someone said that I will receive a call back from his office. In the afternoon I received a call from Ms. Vandana Gyne ([protected]) to whom I explained the entire story. After listening to the entire story she asked whether I have received an NOC from the company, to which I once again mentioned that despite repeated requests for surrendering of my connection, I have receiving monthly bills. She told me that she understood the entire episode and then came up with a proposal that from her side she will give me a discount of 20% and that I settle the amount otherwise legal action will be initiated against me. I am baffled at the highly unprofessional way in which the company has been working since the last 8 months – the first time I requested for surrendering my broadband connection.

            I therefore request your kind intervention in this matter.
            Namaste(srvdutta),

            This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


            We assure you that we are committed to resolving the issue to your satisfaction

            Regards
            Deepak Mohod
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              A
              avikpoddar
              from Hyderabad, Telangana
              Oct 25, 2012
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              Address: Hyderabad, Andhra Pradesh

              Hi,

              This is yet another complaint I am making . Worst Customer Service Ever. Fake People. No Business Ethics at all. Trying to frame me for their mistakes. I just wish to get my money back. These people are cheats, frauds and dacoits . Please be aware. Try avoiding Airtel Money. I am suffering for the last 1 month . Around 10k is stuck in my account and I am unable to transfer the money. This is a total misuse of other people's money.

              Dear Friends,

              Think twice before you go for Airtel Money. You may end up suffering just like me.

              [protected]
              +1 photos
              Namaste(avikpoddar),

              This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

              For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

              Regards
              Deepak Mohod
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              did u get the money back? i am facing similar issue.
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                A
                alok.pusadkar
                from Mumbai, Maharashtra
                Oct 25, 2012
                Resolved
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                Resolved

                Address: South Delhi, Delhi

                hi ,
                I have already mailed complain against unwanted SMS for home loan, modular kitchen, health checkup, New plot, Flat etc again i am giving details of nos which have send me these kind of messages, Dont understand where do they get the no. and what will i do with 50 offers per day. here are some of the nos.

                [protected] - Modular kitchen - 3:11pm - 25/10/12
                [protected] - Amrapali flat in noida - 2.33 PM - 25/10/12
                [protected] - F1 tickets - 2:41pm - 24/10/12
                [protected] - Book Apartment - 1.07pm - 24/10/12
                [protected] - 2/4 BHK flats - 10.30am - 24/10/12
                [protected] - Free holiday - 9.45am - 24/10/12

                Will be sending these kind o[censored]pdates on daily basis lets c what you can do.

                PLEASE SAVE FROM THESE UNWANTED MESSAGES. OR STOP MY INCOMING MESSAGES SERVICE.

                Thanks
                Alok
                Aug 13, 2020
                Complaint marked as Resolved 
                one num of your connection harrasing me a lot by sending very dirty sms on my new no. the num is [protected]. pls help me . pls tell me his name and address. my contact num is [protected].I'm your very old client . so pls i need your help.

                AirTel — UNSOLICITED SMS.

                I AM COL. BIS CHEEMA. MY PREPAID MOBILE PHONE NUMBER IS [protected]. AM RECEIVING A LARGE NUMBER O[censored]NSOLICTED MARKETING SMSs ON THIS PHONE. I AM REGISTERED AS ''DO NOT DISTURB'' WITH AIRTELL. THE SMSs CONTINUE TO COME. I WANT TO BLOCK ALL INCOMING SMSs FROM THIS PHONE. PL HELP

                AirTel — Unwanted SMS

                I have been receiving unwanted push, "aap ke dost" type of SMS's. I request authorities to disable all SMSs. I have called up Airtel helpline number numerous times in past, but no action seems to be taken yet in this regard.My mobile number is [protected].

                AirTel — UNWANTED SMS

                Dear sir,
                I am prepaid subscriber of airtel operator under Mob. No [protected].I am getting unwanted ugly sms daily as i have already stoped this service through START DND. I am disappointed n desperate to receive such sms on my mobile which are poluting the kids n environment of home. i request you to take action against such operators who send such non sense sms without any subscription of an individual. If such messages will continue I may also think to change the operator from AIRTEL to some other.
                From :
                B. M.
                Mob. No. [protected]
                Dist. Hamirpur H.P.

                AirTel — Unsolicited SMS

                I get lot of SMS from various advertisement companies. Free SMS service from websites has opened up spamming engines, it is now easy for anybody to send unsolicited SMS. Airtel has not able to stop this, can courts intervene?

                AirTel — unwanted msg

                i am getting unwanted msg from no 55382 and i want to stop it as it is deducting my balance
                I am using prepaid connection my no [protected] i have send SMS every time message not send report has come already complaind regards this still dated please do the needful
                i am getting unwanted msg from no AG and i want to stop it as it is disturbed me
                hello sir,

                sorry to say that,

                i want to stop the all mag from airtel company and other company services msg i am disturbed for the msg (massage) my no is +[protected].


                thx... sir

                AirTel — Unwanted SMS

                I have registered various complaints against unwanted SMS to Air Tel wide complaint number is CDRGP[protected] and CDRGP[protected] but still I have not received any satisfied ans or solution from their side.

                Kindly look into the same and get the complete solution.

                Ravinder Kumar
                [protected]

                AirTel — unwanted sms

                unwanted sms regarding promotional schemes,i wana stop it on my mobile [protected]
                121 customer care of Airtel does not respond. just repeats own promotions and stops

                Raja Singh

                AirTel — Unsolicited SMS

                I am continuously getting messege from 555630 .Please STOP this service because its harassing me. Help me out..
                Namaste Alok,

                This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                We assure you that we are committed to resolving the issue to your satisfaction

                Regards
                Deepak Mohod
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  T
                  thakarka
                  from Mumbai, Maharashtra
                  Oct 25, 2012
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                  Address: Thane, Maharashtra

                  Hi,

                  I had raised complaint on 1st Oct 2012 regarding I got SMS as "thanks for downloading [protected]@_RS_ from your air-tel, Yo have been changed Rs 99 " and i have not downloaded any link or not registered on any link so request for no not include 99 Rs amt on bill so customer care execute was agree with my comment and he provided me reference number for call execution. Executive had told me that we will not add Rs 99 on your bill.
                  But i got bill from current month and that amount is included on bill. Today (25th OCT 2012) at 2.44 PM i called on air-tel customer care but now he is not agree on same issue and not talking with me regarding issue. He disconnected same call .

                  Its very bad impression from customer care officer.

                  very shame thing coming with air-tel.

                  Please take action

                  My Contact : [protected]
                  Namaste(thakarka),

                  This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                  For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                  Regards
                  Deepak Mohod
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                  Facebook - www.facebook.com/bhartiairtelltd
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                    D
                    dhaneshps
                    from Ernakulam, Kerala
                    Oct 25, 2012
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    Ref: Airtel Landline No: [protected]
                    I am submitting this complaint because of an embarrassing experience vetted out from Airtel. The only fault from my end was that I opted for an airtel broadband connection. I was using the connection ([protected]) till April 2012 and requested authorities to transfer the connection as I was moving to a new location.
                    Now suddenly litigation is moved against me for not paying a bill of around 4183 for which I have not used the connection. My claims are based on following points
                    1. The airtel representative, who came to transfer my connection, gave a new connection instead of initiating the transfer.
                    2. On citing this, a complaint was registered against the representative (A reference no can be found against my connection details)
                    3. I had informed about this incident to CC and they promised that will disconnect the connection.
                    4. The disconnection request now in understand, came to existence only by month of August.

                    When I was called recently to settle the bill, I had told them that if I have any charges outstanding against my usage I will settle it. I understand that I have already paid bill for whatever data usage done, and the amount of 4183/- is the rent accumulated even after requesting a disconnection.
                    On requesting disconnection of fixed line, I had continued patronage with airtel by taking an airtel 3G connection, and I hope you respect the customer feelings and close this issue soon.

                    Thanks & Regards
                    Dhanesh
                    email:[protected]@gmail.com
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Namaste Dhanesh,

                    This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                    Regards
                    Deepak Mohod
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Thanks for the reply.

                    Hope the resolution to this issue will be expedited.

                    I am receiving calls from your collection department almost on a daily basis, asking for the payment. If i have any data usage registered which remains unpaid, i am ready to pay, which i am sure is not existent.

                    Request to close the issue on priority

                    Regards
                    Dhanesh
                    Hi,

                    I am still getting calls from people introducing them as people from advocate office (Delhi), and asking me to settle the bill amount.

                    This is really intimidating experience, for a simple reason that i opted to take airtel connection.

                    Please resolve this matter with proper resolution.

                    Regards
                    Dhanesh
                    They are also telling that a case id registered against me in a delhi court - [protected]
                    The person who called me was Mr.Ashok - [protected]

                    Regards
                    Dhanesh
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                      J
                      jai.krisshna
                      from Chennai, Tamil Nadu
                      Oct 25, 2012
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                      Address: Visakhapatnam, Andhra Pradesh

                      I am krishna, i am using your postpaid mobile connection ([protected]) from last 4 years, In this June , i activated 349 plan, they told me its getting 750 mb gprs free. But next month i got 2900 bill for using gprs (extra 26520kb). Without any information how would we know whether gprs is crossed 750mb. In this regard i enquired AP customer care. But they didn't give any proper reason. So they harrase me to pay the bill. With that amount we will get 1year unlimetd airtel internet connection. So this is cheating.
                      Namaste(jai.krisshna),

                      This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                      Regards
                      Deepak Mohod
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        S
                        Shine 770
                        from Kizhake Chalakudi, Kerala
                        Oct 24, 2012
                        Resolved
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                        Resolved

                        Address: Kerala

                        id : [protected]

                        My due date was on oct 24th. I called up the customer care on 23rd oct at around 8 30 pm(today) and asked him for recharge plans and offers available. The information given to me was recharge of 341 on 310rs recharge, 451 on 410 rs recharge and 561 on 510 rs recharge i.e.10% cash back offer. Upon confirmation I recharged for 510. However now when i call up the customer care they say there is no such offer and that they would give me a max of 40rs cash back. And i have to wait for close to an hour so that he can take this decision. Why do two executives give different offers?..are these cash backs out of their own pockets?.. This is not the first time this has happened. Every month we recharge on confirmation by the customer care and then have to fight for it.

                        I have been using airtel digital tv services for the past 2 years and i am extremely unhappy and frustrated at the responses of the customer care executives. I would greatly appreciate if you respect the money and time spent by your customers.

                        Shine
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Namaste( Shine 770),

                        This is to inform you that your concern listed on 24 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                        Regards
                        Deepak Mohod
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          D
                          durga_56
                          from Chennai, Tamil Nadu
                          Oct 24, 2012
                          Resolved
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                          Resolved

                          Address: Andhra Pradesh

                          I punched wrong PIN number and it got blocked. Then it is asking for a PUK code.My mobile number is [protected].
                          plz arrange to send my puk no to my daughter's mobile no-[protected] immediately.
                          M Gurunadha Rao
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          AirTel — sim puk wrong number

                          Sir I feed puk Wrong Number .sim card Totaly block. Dealsrs say nor Repair this sim . Please
                          My Sim Activate
                          my Ph [protected]

                          Airtel Mobile — SIM number blocked

                          hello !!

                          Dear
                          Sir

                          I here by RAHUL GROVER customer of airtel user my airtel no. [protected] and SIM no[protected] H-1.. which i was using for last 3 year..
                          Now it was blocked without my permission. So kindly re-start my no. as soon as possible.

                          My alternate contact no. [protected].. Please let me know as earlier as possible..

                          I hope you will definately look into this matter . Hope for positive response..


                          Thanking You
                          Yours Faithfully
                          RAHUL GROVER ([protected])
                          Namaste Mr.Rao,

                          This is to inform you that your concern listed on 24 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                          For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                          Regards
                          Deepak Mohod
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Plz find this number any time my number disturb wrong call, and wrong message any time this no. [protected]
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                            Bharat Gangadharan
                            from Mumbai, Maharashtra
                            Oct 24, 2012
                            Resolved
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                            Resolved

                            Address: Shimla, Himachal Pradesh

                            As we r the digital Air Tel consumer for last three years.From last three months we inform to local dealer that the signal of all channels are not received to our TV Through set of Box.but in vain.Than we complaint to consumer care on 12150 a month back.Our complaint no. is 21927396 & our costumer ID is [protected].we regularly follow the costumer care no. to rectify our problem. They give us only assurances.They did n"t solve our problem till date.After paying full payments of monthly package for Rs.200/months,we r getting only 5 or 6 channels
                            Pl. inter-vain in the matter & solve our problem.

                            Regards

                            Smt. Yog Maya

                            Sheesh Mahal Rampur Bushahar
                            Distt. Shimla(Himachal Pradesh) .
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Go to police and file FIR under sections 408, 415 and 420 now.
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                              H
                              harshalnaik90
                              from Noida, Uttar Pradesh
                              Oct 24, 2012
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Dear Sir,

                              I have checked list of recharges online for easy recharge.
                              link
                              http://www.airtel.in/wps/wcm/connect/airtel.in/airtel.in/home/foryou/mobile/prep...

                              here u can find
                              Rechareg amount Rs. 54
                              175 Local Mins Free 48.06 5.94 30 Days

                              i have recharged with 54 on my number [protected].
                              but something else has happened other than that
                              I called customer care but they say 54 recharge does not exist but at website it does.
                              Kindly help me for the above.

                              Customer care has blocked me and not pickng my calls.
                              I am an old and valuable customer of airtel in 3years. Kindly solve my issue sir

                              Sending u all evidences
                              +2 photos
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Hi,

                              I am also an victim of the above airtel negligence. I did an recharge of Rs. 54 by looking into your valid recharges page on the airtel website for Maharashtra & Goa.

                              Upon recharge i received an message stating talk time of Rs 1 & nothing about the free calls of 175 mins as mentioned on your website.

                              I called up your CSR to discuss the issue, and i must admit you really have some worthless ones serving us. They have no idea about the problem and don't wanna share their names. Upon persistence they disconnected our call thrice. Now we are not able to reach them.


                              In some worthwhile discussion with them, they informed us that there is no such recharge of Rs 54 for the state of Maharashtra. Upon mentioning that the info is present on website, we were told that the website has old details.

                              So there are 2 queries -

                              1) Though the online page reflects your recent updates of the recharge of Rs 95 (validity reduced from 30 to 21 days), but for some reason Rs 54 recharge hasn't been updated?

                              2) A company of international stature like Airtel has incorrect details on their website. Looking at the above complaint it already has been 3 days. Being from software background, i really don't think you need so much time to rectify such a small problem.

                              I hope Airtel looks into the matter seriously & stops fooling the people with such cheap tactics. Facing a problem is not the issue, but having to resort third party for such problems is the main issue. Issue should have been resolved directly through Airtel.


                              Regards,
                              Sanjeev

                              Mobile - [protected]

                              Attached screenshot stating the valid recharges as of today (27/10/12)
                              For some reason I am not able to add the screenshot,

                              but i referred the following link for the valid recharges -

                              http://www.airtel.in/wps/wcm/connect/airtel.in/airtel.in/home/foryou/mobile/prep...
                              Namaste(harshalnaik90),

                              We would like to inform you that your concern listed 24 Oct. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

                              Regards
                              Rakesh Ranga
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                V
                                vilas_sangre
                                Oct 23, 2012
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                                Address: Mumbai City, Maharashtra

                                i ahd applied for portability from My Reliance number to Airtel,it was happened but suddenly they have stoped my service,reason i got is Address verification failed,even though verification fail they have to provide me alternate approach to make portability to other service provider
                                Namaste Mr.Sangre,

                                This is to inform you that your concern listed on 23 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                                We assure you that we are committed to resolving the issue to your satisfaction

                                Regards
                                Deepak Mohod
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  R
                                  Ravikanth4u
                                  from Hyderabad, Telangana
                                  Oct 23, 2012
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                                  Address: Hyderabad, Andhra Pradesh

                                  Dear Sir,

                                  I ravikanth from hyderabad using airtel pp connection from 1 year onwords ,last month i have not paid the bill as i am in out of station regarding job work ,ur cc people call me about the payment i told that i will pay the bill after reaching home , they also disconnected my i/c and o/g services also now they are calling to all of my o/g numbers about my payment without calling me . they all are calling me and telling that the cc people are speaking volgurly regarding the payment .WHO ARE THOSE PEOPLE TO TRACT MY OUTGOING CALLS?DO THEY HAVE ANY RIGHT TO TRACK MY O/G LIST ? they are calling from [protected] and speaking very rudly with ladies also she is also a lady how can she speak the village language with ur customers .if i pay the money now then they will take those words back again?i am requesting u to take seviour action on her.
                                  Namaste(Ravikanth4u),

                                  This is to inform you that your concern listed on 23 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                                  We assure you that we are committed to resolving the issue to your satisfaction

                                  Regards
                                  Deepak Mohod
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    S
                                    setu_85
                                    from Gurgaon, Haryana
                                    Oct 23, 2012
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    Dear sir
                                    My Airtel Postpaid mobile number is [protected] from the past 1 month i have been complaining to Bharti Airtel postpaid mobile team they are not responding to my problems... i can send you 10-15 complaint number which was unresolved by them 1. 46048078 lodge on 21sep 2012 then 2. F[protected] 3. F[protected] and many more
                                    There are two issues of mine
                                    1. on 18th Sep 2012 I got a call From NET department wherein i had spoken with Mr Satish Pathak he promised me that he will increase my credit limit to Rs. 5000 and he will activate me a Internet plan of Rs. 99 unlimited plan. and he send me the email also in which it is clearly written that my internet plan of rs 99 will be activated from 6th Oct 2012 .. he promised me that it will be activated automatically.
                                    till now Rs. 99 unlimited plan has not been activated by Airtel team which they have already send my in written.
                                    2. on 20th sep 2012 at around 9:22 pm i have received a msg from Airtel AZ-AIRCCM that as per your request GPRS has been started on your airtel mobile on 20th sep 2012 and Free 3 G services of 2GB per month has been deactivated from your mobile ……at the time of activation airtel provided me 2Gb 3G data free for first 4 months under HBO offer... my plan was changed without my consent
                                    My 3 G Plan deactivated without my consent and i got 900 Rs. bill for using internet

                                    request you to look into the matter and resolve my problem as soon as possible...

                                    Regards
                                    Hoom KC
                                    [protected] My alternate number is [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Namaste(Hoom KC),

                                    This is to inform you that your concern listed on 23 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                    Regards
                                    Deepak Mohod
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      A
                                      alok.pusadkar
                                      from Mumbai, Maharashtra
                                      Oct 23, 2012
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                                      Address: Delhi

                                      i have been getting unwanted messages from property dealers / home loan / slim belt / hospitals etc. daily basis from new nos.

                                      Writing the nos. here on the site, please block them and solve the problem:

                                      [protected] - Date - 23/10/12 - time - 1:03- Content- Jyotish

                                      [protected] - Date - 23/10/12 - time - 1:43- Content- Home Load

                                      [protected] - Date - 23/10/12 - time - 1:56- Content- builder

                                      [protected] - Date - 23/10/12 - time - 2:06- Content- Air ticket / My tour planners



                                      Please block them and block all such .

                                      Thanks,
                                      Alok

                                      Post Paid — unwanted messages

                                      I get messages from you which are absolutely useless for me.Please stop sending messages, alerts etc.. my number [protected]
                                      Namaste Alok,

                                      This is to inform you that your concern listed on 23 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                      For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                      Regards
                                      Deepak Mohod
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                        G
                                        GJ Elizabeth
                                        from Mumbai, Maharashtra
                                        Oct 23, 2012
                                        Resolved
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                                        Resolved

                                        Address: East Godavari, Andhra Pradesh

                                        Customer id [protected] dt 31 May 2012
                                        1. At the time of installation, I ve made a total payment of Rs 3600/- for a new connection & as installation charges. This offer was said to be for a period of one year. For last one week I am getting a sms as My bal is low and get it recharged before disconnection of services - ie just after mere 5 months period alone.
                                        2. On contacting the person named, Mr Surya Narayana (the person who Installed then) does not give correct information or respond to calls.
                                        3. I also take this opportunity to high light few other issues experienced at customer end.
                                        (a) I am not given a receipt of payment or any documentary evidence for this Installation until this date despite repeated queries.
                                        (b) No Coordination between your Airtel Dish TV seller & Service Provider. Both do not own up the responsibility and try to pass on the bugs to each other. The offers given on initial purchase is contradicted by service providers. For instance i) According to Dish TV seller, No Installation charges & is free; whereas Service provider does not comply with it. ii) The required Channels specified as included in packages initially are denied after installation & are added up with more additional charges.
                                        (c) Number of people [min 4 at a time] jump into customer till the cash is handed over to them after which none answers the calls.
                                        4. My call to your customer care service @ Bangalore too did not yield any great output.
                                        5. Hoping for right remedial measure & your assistance / necessary action in this regard.
                                        Col GJ Elizabeth,
                                        Rajeshwari Nagar,
                                        Kakinada- 533003
                                        Andhra Pradesh.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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