Airtel Complaints & Reviews

complaint for telephone/broadband no.[protected]

we are using this connection for more the 3 years and never defaulted in our payments, but in the month of April, we request the service provider airtel to disconnect the connection with the immediate effect as we were getting better plans from other service providers, after long discussion the service provider offered us a plan redemession plan, which is a special plan given to only retain the customers. which we agreed and retain the connection, and used the connection thinking that i was in the plan offered to me we used the facility that to a minimum.

but by the end of may or 1st week of june we received a call from airtel saying that they cannot give us the promise plan.

so immediately we requested them to disconnect the connection as they are not keeping their promises made. which they did after taking their own time..

after disconnection they started to call us when ever they like and demand and threaten us to make full payment.

which was not proper so we said unless the issue is been settled us per the your commitment we will not be able to make any payments.

and now they have called and said that they are going to court... so i request you to kindly register a case against them and provide justice to a genie consumer

Sir, Today I got a missed call from +[protected]. Mistaking it to be a mobile no. I called back to that no. To much surprise, he mentioned that he was calling Airtel Head office stating that I won some 25 Lakhs of lottery and told me to contact another no which I couldn't save... When I dropped the call and checked the number, then I found that it was actually from Pakistan.. I request you to kindly look into these fraudulent calls and try to block them.

Regards
Azeez

Dear Sir

I have filled my pf withdrawal form but i don't know that where can i send it because when i call rajasthan hr to know for pf form sending address then they told me to send it on delhi address but not tell me the address and told to check the hr active connect for address. so pls. send me delhi address on my email id.
thanks & regards


Ravindra Gaur
[protected]
[protected]@gmail.com

Hi,

Subject: Complaint against poor customer service – Airtel

This is to inform you that I (Rejesh George) residing in Kakkanad, Ernakulam had taken an Airtel Prepaid connection in August 2011 from Idukki, Adimaly Airtel office. I used the connection till June 2012.
In the month of July, due to a short visit outside India, I stopped using this connection. I came back to Ernakulam this month (October 2012). When I tried using my Airtel connection, I got message that the SIM registration failed.

On the same day, I contacted customer care and got info that due to non-usage of the connection for 3 months, it got discontinued. On their advise, I took all the necessary documents, and cash and visited the nearby Airtel office (Chembumukku, Ernakulam) for renewing the registration.

They gave me new SIM card and assured that the connection will be reset with the same mobile number within two working days. Just to assure myself, I contacted customer care to check the status of the renewal, and was shocked to hear that the same number has already activated for some other customer.

I was always a loyal customer to Airtel- thought this is one of the best-prepaid brands in India. This kind of irresponsible and improper service has made me to think to opt for another Brand.

I am very disappointed with the service. I took leave from my busy work schedule and took all the pain in calling the customer care, visiting the branch personally – only for getting that old mobile number. Atlast, the service & the outcome from Airtel was not at all satisfactory.

Please give me explanation why this kind of irresponsible service was rendered from Airtel.

I need my own number ([protected], Simcard Number: -[protected]) back at any cost. Airtel had assured me that this number will be activated. Hopes should not be broken. This is an important message, accord priority.

Regards
Rejesh George

I have done a recharge of Rs 450 for my Airtel 3G broadband online, the transaction is reflected on my bank statement but not on my 3G account, have been calling the customer service to get this resolved but no one has helped me till now, all the agents keep giving a different # to call on, please contact me ASAP on [protected].

Hi,

My cell phone number is [protected]. I have activated Airtel Money Account in the same connection and had submitted my documents in the Airtel Relationship Center , Madhapur , Hyderabad. They charged me instantly with 100/- cash as processing fees which I had to pay. Later again 50/- got deducted from my Airtel Money Account. Two weeks have gone by and when I tried to do one transaction they are telling me " No KYC Customer " , I tried to reach out the airtel customer care who very sadly are not much conversant in english and are trying to convonce me something or the other in Telegu which I am struggling to understand. Finally , I got the point that they want me to resubmit my documents and I did the same at the same Relationship Center , Madhapur. Please help.

sir iam recharge for airtel dth (IDNO;[protected])in jan 05.01.2012 for one year validity but 13.10.2012 my connection disconnect iamcomplint c.care not responce so pl register my complint and help me,some time channal not coming lmp change bill not given bill recept iam already given comlint no responce, pl reply duraisamy [protected],mymailid;muthu.[protected]@rediffmail.com,

Bharti Airtel is working very unprofessionally. Porting request for my vodafone no. [protected] was validated on 04 oct. 2012. My no has not been activated by the company even after 15 days. Due to this I have suffered a huge loss in the terms my business, money and my social relations. The dealers and the officials actually do not know their job.Bunch o[censored]nprofessional people are running the company who do not have solution to the customers problem. I got 15 corporate connections ported from vodafone to airtel which I will get deported back to the vodafone company.

Yesterday I got my airtel phone recharged with rs. 300 and I got rs. 300 talktime as per the scheme but when I checked my balance today I found only rs. 30 in my account.... I have just talked for a couple of minutes somewhere and my balance must be around 297 but how they deducted so much of money I have no idea... I have not activated any plan any caller tune nothing.... Please help me out what to do???

I have been using an Airtel pre-paid SIM card for the past 7 to 8 years.
This Friday on 12th Oct 2012 my SIM stopped working, and showed 'Invalid SIM' in phone display.
At an Airtel showroom staff conveyed to me that my mobile number has been deleted from their Database. Reason being zero usage.
Please note:
1. No warning was conveyed to me, no suspension period provided, so I could redeem my number atleast.
2. Airtel is not refunding my balance talk time money to me.
3. The official Airtel website has no provision to raise complaint.

I wonder why is Amir Khan having his program 'Satyamev jayate' sponsored by Airtel when it is commiting such FRAUD with people?
They have to do this to just 50 to 100 people per month and they have plenty of STOLEN money.

The Internet shows Sunil Mittal to sponsor philathropical causes, only if he could only stop cheating his own customers!! Sunil Mittal and Bharati Airtel are a team of fraudsters and cheaters.

AIRTEL 3G and Tech support team sucks !!!

I wonder why Air-tel service is going to dogs!!! on the 8the while I was downloading wall paper there was a interruption and my 3g stopped responding .I was crippled as I was not able to keep in touch with the world while I was on the move (No face book/No whatz up/No WWW)
I called 3g tech-support the person who spoke to me filed a ticket (ref no[protected]and confirmed that my issue will be fixed by 10the 13:02 hrs however on 9the I get a message that they tried reaching me and there is no response from my end which is not true as I never received a call. So called back tech support to explain I received a msg stating they were trying to reach me but I didn't receive a call thee lady who spoke to me said the ticket was raised for a wrong reason.
I explained the issue and she raised another ticket gave a TAT 10the. By 10the No resolution so called again was very upset as no 1 understood my issue I get another ref no F[protected] no fix call again to find out why my issue was not fixed told will escalate to TRAI as I had to wait for longggggggggg. . . . .just to get a person.
Called on 15th adamant on getting a supervisor on line finally get someone as a TL (believe me he was not worth) and I know he was not a TL material. Doesn't know jack about how to handle escalation call - Not prepared he didn't know what my issue was and why I wanted a sup for, he was unprofessional talking in Kannada and Telugu without respect and didn't bother to use mute/Hold. He never asked me if I can be placed on hold. I asked for his boss he also came on line and said he will get back with a resolution, which I don’t believe
I am frustrated and want to cancel my account which is more than 10 - 12 years old and a gold member don't understand what that means. Ill also ensure none of my friends and family go thorough this so will definitely influence them to move to another provider.
I would appreciate AIRTEL does some home work before choosing a vendor who are equipped with right training and keep their ears open and have quality standard if they have to survive the race.
Hope my calls are recorded - My number is [protected] the last call ended 7:44pm 15the Oct 2012

i have complained many times by now and maybe they knows me by now.... but there is no improvement yet... i don't know whom to complain to...

i m a 3g airtel user through 3g datacard and my number is [protected]. for the past two weeks i have been complaining airtel people that i can't even open www.google.com and they told me to call many numbers,121,12134,12118, etc... i called them just to be told that i shud call to another number(the numbers doesn't end, it's like series questions in exams).... sometimes the customer people just hang up.... i have so many lost transactions and this adds fuel to speak harshly to the customer care people...

i have called them, mailed them but no use.. so i request people in the higher rank to look into this matter because this is not happening just to me.. it's happening to a lot of people... in short they are cheating people in the name of providing 3g service... please look into it...

I received a unknown missed call from [protected] and got to know that the starting code 9230 is pertains to Pakistan. Please verify and resolve the issue ASAP. Let me know for further assistance.

Thanks,
Lokanath.

Hi,

Disgusted with Tata Docomo's service I ported my number [protected] to Airtel from an authorized Airtel Shop located at Madhapur , Hyderabad . But these people lost my documents and are blaming me for not submitting the documents at all and telling me to submit again. I am a busy man its not possible for me to go and queue up at their rushed up counters. Please help.

On 20th June we have asked Airtel to disconnect our Land line cum broadband connection immediately from 24 June/26 June 2012 i.e. from billing cycle since we were to leave for USA on 23rd June and our house was closed.In fact prior to that we had followed up with various contacts in Airtel for safe custody plan and their replies were so pathetic and lethargic way that we decided to call off our airtel connection.
We sent reminders for disconnection too again on 20 & 25 June ( from USA).we also made complaints to their Appallete office but they replied they will give us resolution by 18th Aug ( Of June 2012 !! ) and in fact the appalete office found to be more pathetic than even ttheir customer care 121.
We paid whatever due to us for 26 May-25 June bill received online on our email id ( In july 2012 ) and thus we thought we will get our refund of security deposit back.

On returning to India on11 Sept we found physical bill of 26 June-25 July ( when our house was closed and our disconnection should have already taken plavece on 23-to 25 June).In fact they should have sent to my emailid as per regular practice they didnot send on my emailid.
They somehow manulated my security deposit with total wrong billing of June-July and final figure arrived at 183.99--due to them.WE HAVE SENT NEARLY 70 EMAILS TO EVERYONE OF THEM AND ALSO TRIED TO CALL THEIR NOS BUT NOBODY HAS RESPONDED AS THEY ARE AT SLEEP AFTER SUCKING PEOPLES MONEY AND BUSY WITH ANOTHER LOOTING PLANS

Then again I went on reminding them and abusing and warning for legal action them for more than a one month to 121,appallete office,[protected]@in.airtel.com,Ombudus and airtel presence.At last they sent me Rs 183.99 cheque dated of Aug 12.Now they are not even responding to my balance amount of Rs 316.

Here the question is why they swallowed our hard earned money.They must be sucking lacs and lacs of rs from the people this way and normally noboyd has tome and money for recovery of few hundreds rs from such crooked people.The smae company recover money from their customers by legal notice and also by sending Goondas.

The strict action should be taken against such crooked people.They must be penalised for mental harrassment and lootong and cheating their customers.

Sharad Sheth
Old Airtel No.[protected] and Customerid 11834086
Ahmedabad
[protected]@YAHOO.COM

I bought a Airtel 3G data card and the promised 3G connectivity all over Bangalore. However i have got a 3G connectivity at my home which is in one of the Major areas in Bangalore. Its in Ulsoor located in center of the City. I have given a complaint on 12th June 2012 and I still haven't got any resolution of the issue. I have called the technical more than 50 times.

repected sir,

I have used the airtel broadband connection no.[protected].. named N Nagakumar..
I didnt get my bill amount correctly on recent months.. while I had been asked regarding these complaint in our customer care, again they charged Rs. 100 more.. the bill no..[protected].. Then my net connection didnt work from ausgust 2012 to till date.. But they had sent the bill for these unused month too.. so I want to surrender my broadband net conncetion back to you.. Please aeccept my request and send the reply against my complaint as soon as possible..

Thanking you,

Yours sincerely, N Nagakumar

Dear sir

I had recharged my airtel mobile no. [protected] on 13, October 2012 with Rs. 149 for GPRS pack 2 gb for month (as mentioned on their official website) but as I had not received any data balance I had called airtel customer care and asked for the same
the reply of their customer care executive was that the Rs. 149 recharge is for 300 local and STD minutes for 25 days and they have not updated their website.
as I am residing outside rajasthan for study purpose so 300 minutes are totally waste for me as they are of no use while roaming.
So it is my humble request to kindly provide me 2 GB usage data instead of 300 minutes

Vishal Sharma
Ph. [protected]

Myself Dr. Sumit pal, i am using airtel prepaid mobile service. i used two tariff aimultanuosly because of which one tariff stoped working. when i called customer care to resolve or atleast listen to this problem i found it ridiculous. Before the customer care executive listens to your complain the call drops automatically..it cant b a coincidence as it happens each and every time i call the customer care..that too not only with me rather this is the same story of all my known using airtel prepaid mobile, who try to talk to customer care to resolve their problems, and they are not bothered about it at all how much problems customers face due to their ignorance..

My No. - [protected]

I act airtel 3G plan 101rs = 300mb on 28th sept

i have 7.2 mbps modem and i get only 6-7 Kbps
i call customer care on 30th sept. and tell my 3G speed prob. they said ur prob. will be solv with in 24 hours ....

I was waiting , waiting, waiting for 3G speed but result is same ...
now again i call customer care on 3rd oct and tell my 3G speed issue they said ok i am chk what is the prob. mean while call disconnect ....
when i call again i am unable to connect customer care ....


TODAY - 15 october 2012

still i am getting only 7-8KBps ......

Worst service provide by airtel !

I activate 3g plan on 28th sept. and today is 15th october my problem is not solv my speed is still 7-8kbps.
When i call airtel customer care no. 198, 121, etc. they give some offer detail and disconnect the call .
Airtel is cheating with their customers ...
Solv my problem or Give me my money 101rs or Tell me what is the procedure of porting the no. from airtel to any other network ...


my previous req.
http://www.consumercomplaints.in/complaints/airtel-in-3g-plan-not-getting-3g-spe...⇄