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Airtel Complaints & Reviews

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Last updated May 9, 2024
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Airtel reviews & complaints page 2120

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S
shashivyas
from Mumbai, Maharashtra
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Pathetic Customer Service & lack of Information on Portability

Address:Mumbai City, Maharashtra

Hi,

I have done a potability from Vodafone to Airtel last week. My number is [protected].

First of all, I was informed that my portability will be done on the 8th day. I was not informed by Airtel that all my balance on Vodafone will go. I have lost nearly 234 INR.

Then, they have a pathetic network in Bhandup.

I have done the portability so that I have no roaming in the state...
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R.sriram
from Irinjalakuda, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1)a/c balance issue 2)arbitrary change of package

Address:Tiruvallur, Tamil Nadu

From
R.Sriram,Plot17,1st flr.,2ndst.,
S B Nagar,Tm Voyal,chennai-600062. ph;[protected]/[protected]
Sir,
Ref; 1)Customer ID;[protected]
2)package ;south value sports of Rs.208/PM
3) Website ; www.airtel.com/digital.
1)A/C balance;
I paid Rs.2506/-thro'internet for south value...
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B
bunty garg
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change in bill plan

Address:Dhanbad, Jharkhand

sir
i want to chnage my bill plan from 249 pm to 349pm which is super saver pack can you please help me regarding this immediately as i m seeking very much problem reagarding my bill amount ...
thanking you
my airtel postpaid number is [protected]...
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rajesh_mishra140289
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neither installation of DTH despite payment being made nor refund

Address:Salem, Tamil Nadu

Non installation of DTH services by Airtel even after having received the payment 52 days ago.

On advice of the customer care of Airtel, I had purchased a multi Connection of Airtel DTH services, on August 14, 2012. My consumer number is [protected]. Order No:- 2485247,Transaction description :- IPAY/ESHP/BD/17308310/MIDB[protected]_SHE.
I made an online payment of Rs 2380/ via Idbi Net banking as advised by...
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S
Swapnil Shaha
from Satara, Maharashtra
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Change The Billing Address

Address:Pune, Maharashtra

Hi,
I M Swapnil Shirish Shaha
My Mobile No is [protected] &
Second Mobile No is [protected]

I want to change my billing address. Because address mention in bill is not corret.

My Correct Address is

Mr. Swapnil Shirish Shaha
A/7, Indraprastha,
Near Telephone Exchange,
Dehuroad,Pune-412101.



Thank U...
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R
Ritesh Tiwari
from New Delhi, Delhi
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service activation on prepaid mobile

Address:Bangalore, Karnataka

Received one sms today saying some cricket service will be renewed in 2 days and 50 rupees will be charged for that. I had never asked to activate any service. I never delete any sms from my mobile, when I search all my sms I don't have any sms saying this particular service was activated. When I am calling airtel customer care they are saying they are not even able to stop the service & forget about refunding the amount for the...
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Bharti Kunal
from Mumbai, Maharashtra
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MENTAL HARRASEMENT

Address:North East Delhi, Delhi

I m subscribing a postpaid number [protected] with airtel,from last few months i m unable to pay their bills of outstanding amout 6800/- approx.so without any intimation or call, they call my relatives & force them to pay my bill as soon as possible,using abusive language with them & giving mental harrasement to me.......my credit limit is rs.8000/-,so i cannot understand this thing if my limit is more than my usage so why airtel crew...
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A
animesh.patnaik1
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill complaint

Address:Raipur, Chhattisgarh

Today morning a local executive of airtel visited me regarding urgent bill payment of my airtel modem,whose due date was on 6/09/2012....I did the payment on 07/09/2012,mode of payment was through debit card (online),on the site www.airtel.in,transaction id:324072,,,,,,my airtel account/DSL [protected]....I have the bank statement....find the attached file.....he also stated that if payment is not made till evening today,my net connection...
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bindu12
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

channels blocked

Address:Kerala

Hi
I am a customer of Airtel DTH, i am totally fed up with your service, both customer care and your product .My customer id number is [protected].The problem faced me is not getting the channels.From the past few months am facing this issue but cant given the complaint due to some personal things .On Augest month i given the first complaint to customercare(12150) they given a 10 days TAT ,within that TAT i didnt get any call...
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G
Gaurav9595
from Pune, Maharashtra
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Complaints not resolved

Address:Pune, Maharashtra

I had registered complaints with Airtel Digital TV customer care many times. Each time I'm told that a service Engineer is booked for you but after that no regards from them.
On calling the Engineer (Number given by Airtel customer care), he is also not responding to calls.
Because of this, the service is not available for use although the balance is being deducted daily!
Isn't this robbery?...
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V
vinayaccy
from Medavakkam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without any request Airtel activated value added services

Address:Kanchipuram, Tamil Nadu

Mobile No: [protected]
Today (25/09/2012), Airtel activated 3 times its value added services without any request. Airtel use to do this kind of activation without informing to the customer. Today following value added services got activated without any request:
1). Message from: AT-VTEDUT -Thank you for choosing. How to write SOP at 7:59 PM
-> I called customer care they charged 50 paise/mint for my call, and refunded...
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S
seema14
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge amount not credited on the mobile no

Address:Udaipur, Rajasthan

I used the online recharge facility of ICICI bank to recharge my mobile No : [protected] 0n 19.09.2012.
I recharged the mobile twice with the recharge amount of Rs 350. The details of the transactions are:
Date 19.09.2012; BIL/[protected]/0124/[protected]/91774: INR 350
Date 19.09.2012: BIL/[protected]/0124/[protected]/91774 : INR 350

Though the amount of Rs 700 was transferred from my account to Airtel account,...
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N
ni3gurav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO CHANNELS

Address:Mumbai City, Maharashtra

Customer ID: [protected]

AIRTEL DTH: Error code 4 and not showing any channels since last 10 days.
Customer ID [protected], subscription validity till May 2013.
Customer service numbers are not working, contacted by email twice and the service executive called me,
He told me ,he'll carry out troubleshooting,
it seems the troubleshooting is still running...or airtel dth is in trouble.
.If...
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D
docsi45
from Mumbai, Maharashtra
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Incorrect charges for 3G services

Address:Solan, Himachal Pradesh

I am visiting Himachal Pradesh temporarily and reached here on 20 Sep 2012.

I recharged my existing Airtel Prepaid number [protected] the same day with the following recharges.
Rs 649/- Full Talktime
Rs 649/- Full Talktime
Rs 51/- SMS pack
Rs 23/- STD pack

I thereafter activated the Rs 950/- (6GB built-in data, post 6GB usage unlimited at 80kbps) 3G data plan on my phone using the 121...
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D
dhruva agrawal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent net disconnection

Address:Gurgaon, Haryana

I have purchased a Airtel broadband connection 1 month back. It worked for a few days well then I started experiencing frequent net disconnection.
I have lodged the complaint 3 times but still no action. My last 3 complaints regarding the same problem are 21641684, 22193370 and 22292820.
Also complaint 21641684 and 22193370 were marked resolved without asking me if the problem is solved. I registered my first complaint on 12th...
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boopesh.d
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill Recycle

Address:Tamil Nadu

Hi Sir,
I got an Airtel Datacard ([protected]) on August 1st. Everything was fine until the generation of first bill and then the speed has gone down to 128 kbps. When contacted Airtel customer care they said you have exceeded the usage of 6gb usage. I made them clear that after the bill gets generated the speed has to reset to 7.2 Mbps and raised a complaint 2 days ago. Yesterday I called them again as my problem has not been resolved...
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A
Aradhnalikhyani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid mobile bill payment

Address:South West Delhi, Delhi

Hv a postpaid airtel connection. airtel num [protected] My mobile bill due date was 05 Sep 2012, I kept trying till midnight
Continuously but my debit card payment was denied, again on 06 Sep 2012 I tried again on airtel.com through
Instant payment option and managed to pay my bill of Rs 2797.34 got confirmation also from my bank
Account canara bank that money has been deducted from my account. Till now I haven't...
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Address:Chennai, Tamil Nadu

Hi,
Me and my Family live in Ramasamy street in Gopalapuram, airtel number : [protected]_tn.

This is with great frustration I am writing this email... During July 2012, Airtel broadband (4 MBS) was installed and now (September 2012) there are numerous (atleast 15-20) calls made to service centre for disruption of service. The connection is not reliable and there is a pathetic delay in people coming and attending to the...
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A
akash3447
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BILLING ISSUE - FRAUD COMPANY

Address:Bangalore, Karnataka

I have been Airtel customer[protected] for more than 2 years and I had pretty good experience till MAY-2012. There were few small incidents but i believe they can be excused.
In MAY 2012, all the hell broke out. There was heavy rain on 15 MAY in my area ( BTM layout 2nd stage) and internet stopped working. I called up airtel customer care about the issue. They informed me that router in that area was burnt and the issue will be fixed...
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monika malviya 1
from Bengaluru, Karnataka
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they are charging for what i hav not opted for

Address:Madhya Pradesh

I have never opted for this"fusion lounge_1. But i have been wrongly charged for it. Also, when i called their cuatomer care, they are saying call on this number, message on that number.. And when i send message, they say that my mobile has not activated for any service.Then why i m being charged for it????? Please do somethin.....
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