Airtel Complaints & Reviews

Airtel Connection — arbitrary talktime and bogus charges

i have been in bangalore since 3/05/2008 and till today have had to buy talktime through e-recharge three times- i am visiting from kanpur for the past 3 weeks. the first recharge i got on 08/05/2008- it was for Rs.333/- and i got talktime for Rs.333/- it was transaction i.d.[protected]. the second recharge was taken on 16/05/2008 again for Rs.333/- and this time the message said the talktime given was only Rs.296.37transaction i.d. was [protected]. I do not understand why the talktime was different this time. today i.e. i got recharge for Rs.200/- as the dealer was unable to give more and the amount I got as talktime was only 100/- !! transaction i.d. was [protected]. besides even my calls to airtel customer care were charged and even calls i received from airtel were charged. please have some business ethics!

AirTel — improper communication

some time... the network get disconnected automatically for long time upto 4 hrs.. i can able to make a call even i have balance in my number.
its frequently happening.
but they dont care about these problem
kindly take any action about these communication problems

airtel pre-paid — Improper communication

I have been using an airtel pre paid connection[protected].
Recently i received a message indicating Rs.180/- Talk time for Rs.160/- re-charge.
It talked of 30ps per min for A2A and 50ps per min for other mobile.
there was no mention of SMS charges.I was earlier charged 0.10 per SMs now this has been raised to 0.50 per SMs.

How can this arbitrary increase be done without intimation.
This amounts to cheating the customer.

Airtel Prepaid — Forceful money deducted from prepaid credit

Airtel forcefully deducts anywhere between Rs30 to Rs 90 per month from my prepaid credit on the pretext of some monthly services which i never use and never subscribed in the first place. On complaining the officials simply say that it is automatic in the system and that they will repay the money back but they never return the money and keep deducting money on a regular basis from the prepaid credit without my knowledge about it. It is only when i am alert and aware do i come to know that the money has been deducted without my knowledge(this i come to know when i call their customer service executive). WHAT A SHAME for the company who calls itself Bharti Airtel and projects the image of connecting people and what really does is steal their money. And i have come to know that many people with AIRTEL prepaid have similar experiences. A 75 yrs old nurse in a hospital once asked me about why her credit keeps vanishing so fast; she could not understand that inspite of recharging for Rs200 why is she not able to make a call to her son who stays far. I asked her which company card and what scheme does she use. She only knew that she had AIRTEL. I checked her phone and it was the same AIRTEL PREPAID. BEWARE of AIRTEL PREPAID, these people are white collar FRAUDS.

I too have faced same problem.they keep sending msgs and say that they have not received a reply within 5 mins the said service has been activated.is the customer supposed to sit with the hand set 24 hrs and keep declining the offer as soon as it comes?worst is one comes know of the low balance due to such deductions when one wants to make a call.finally disgusted i am switching over to some other company.hope i get a better experience than airtel.

You are right I am also facing this problem
i have also write a complain here
i also request to all airtel users be careful
because it could be happen to you also, any time Hasmukh Bhavsar

Oh I forgot to give my contact details
Mob. no.-[protected]
address - h4 iit bombay Mumbai 400076

Airtel Prepaid — wrong balance deduction

Hi,
I am Pradeep kumar .I am setesfied with airtel ser but one my friend SHASHI KUMAR is suffered from a service of airtel nemed "STARDUST " pack. When i call to the cus. care they donot deact. this service and & ballance not return .The customer care executive name was Mr.ASHOK.He told me that he can not deact this ser from his side & ballance will not give back.And this ser act by cus care side .I am requesting to airtel that refund my friend's ballance and deact this ser.And take possible steps regarding Mr.ASHOK.my friend mob no.is [protected].

mai airtel service ka use last 5 yrs. se kar raha hu, lekin last month se bahut taklib diya hai.
1) missed call alert free service for 7 days message muje aaya mai sms kiya aur mera 15 rs cutting kiya custemer care walone meri bat bilkul nahi suni
2) hello tune ke bare me koi bhi request, phone na karne ke bad bhi direct sms ata hai ki thank you for downloading hello tune aur paisa cut kaerte hai, custmer care ko call karnese lagta hi nahi, lagege to bolte hai aapne hi chalu kia hai aisa mere sath 03 times ho gaya hai.

When I complained regarding excess amount deduction from my prepaid con.no[protected], on 9.112009 the CCE on 121 did not listen to me instead she (some mrs.Shashi) soon after the complaint sent seven SMS on my mobile and deducted Rs280 for different services which were never demanded. The services said to have been provided were also not provided. On again complainig at local office (Agra) and on 121 an amount of Rs150 was refunded and soon after the refund within half an hour other SMSs were sent and Rs.170 were deducted. After this for one week I was debited and credited for a number of times without assigning any reason.
The company and their employees used the balance of my prepaid mobile as if it was their fathers money. I am willing to approach consumer forum in this regard. The company and itsemployees are very rude andpick pocketers

S.P. Singh

Airtel Prepaid — wrong balance deduction

I have a AIRTEL FRIENDS connection.as per the plan ,during happy hours i should be charged 10p per min while calling A2A.

But the amount deducted is random.for mins sumtimes 7Rs are deducted and sumtimes 2 Rs are deucted.

I made complaint calling the customer care .(complaint no [protected]).He assured me i ll get my balance refunded within 4 hours.which didnt happened as expected.The CC actually hanged the call
this has happened three times.

CC told me that one of your exec will get in touch with me regarding the refund.

still i have not recieved ne updates from your side.

Hope you value your customer/s and take this complaint sincerely.

waiting for ypur prompt reply

My mobile no is [protected]

Airtel Prepaid — wrong balance deduction

I am an airtel prepaid user for the past 6 years. In the past 3 days almost Rs 200/- have been deducted from my account & on calling customer care repeatedly, I was told it was due to Airtel Live usage which is surprising since I do not use the service. After registering the complaint I was told, if it was unfair deduction balance will be returned. Writing mails to the officers has been of no use other than an acknowledgment of receipt of the mail.
This is utter unprofessionalism.

From last 5 years i am a customer if airtel, but from last 6 days Rs30 have been deducted from my account& on calling customer care repeatedly, I was told it was due to Airtel Live usage which is surprising since I do not use the service. After registering the complaint I was told, if it was unfair deduction balance will be returned. Writing mails to the officers has been of no use other than an acknowledgment of receipt of the mail.
This is utter unprofessionalism..

Hi,
From last 3.5 years I am a customer, but from last 15 days RS.20 have been deducted from my account without activating any services from side.On contacting customer care any of the executives did not entertained mein starting and fortunately when a guy named PARVINDER received the call in the next week, he told me about all non-sense offers, which I've never activated, he passed over the call to his supervisor, "ALPESH H NAVADIYA".He argued with me a lot and told I will be refunded to my account RS.20/-within 4 hours, which did not happened.On the next Day rude Unit Manger argued with me named PRANAV BHATT and told me to file complaint against him if I can and I'am doing the same thing.
Kindly Do needful and teach atleast manners of handling customers to your so called executives.

Thanking You.

MAINE 3-09-12 KO 37RS SE RECHARGE KRWAYA THA JISKI TRANS ID [protected] HAI. USME MERE KO SMS AYA KI ''RECHARGE SUCCESSFUL MRP. 37.00 BENEFIT: LOCAL CALLS @1P/2SEC VALIDITY 180DAYS''.
BUT 40 DIN ME HI CALL COST JAYADA KATNE LAGE COMPLAIN KIYA MAGR KAHTE HAI KI MAIN KUCHH NHI KR SAKTA.

I will appreciate if you can do something asap as this has already been going on for 10 days.

i called in customer care 2 times

first time i got wrong info. abt my lost sim n CSA agrued with me n cut d call...


second time, CSA didn't transfer my call to his senior n cut d call


plz barge d calls n take sum action

otherwise i'll go to TRAI
MY NO. IS [protected]

THANKS

Bharti Airtel — Harassment even though the line is cancelled

telephone no, [protected]
Place of residence : goregaon(e)

I had disconnected my telephone connection with Airtel on 12Jan2008. That day their system was down and hence they told me that they will close the account once the system is up.

If the records are checked then you will realise that there is no usage of the said line after this date. All dues were setteled via debit card payment of 959 Rs which includes the charges as said by the executive at the customer care center in goregaon west.

Now i have got a legal notice to settle the dues which actually donot exist. What kind of a business are these people running?

airtel ltd — Harrasment for bill payment

I have a corporate airtel postpaid conncetion.They have not generated bill for the month of august 2009 and they are saying to make payment for the same.from past 12-15 days everday i have write email to their cust care. nodal officer about the same issue still no permanent solution for the same is provided.
I am fed up because being a corporate connection i cannot discontinue my number as our company has tie up with airtel.Every day their are 2-3 messages from airtel which is really disturbing.
Request you to please assist for the same.

Bharti Airtel Limited — Harassment regarding the bill Payments

M/s Bharti Airtel Limited
Zodiac Square, 2nd Floor
SG Highway, Ahmedabad

Please refer to Legal Notice under Section 403,405,406 read with Section 420 of the IPC vide reference no S&B/LLN/DEC09/793 dated 08.12.2009

in this connection i would like to inform you that i have already pay the bill of Rs 1950/- in respect of Subscriber Account No[protected]Cell No [protected]) vide receipt No GJ/070712 dated 08.11.2008

Airtel — Undue Bill Charges

I had a data card of Airtel with one year advance paid service. After completion of 1 year Airtel extended the connection with a Rs 599/- per month plan without any intimation. When New bill came I sent them a request to close the connection with an immediate effect as I am not using their service anymore. They repeatedly called me and tried to pursue me to retain the connection and I denied every time. They did not terminate the connection and sent me a bill of Rs. 659.98. Why should I pay this bill? Also I do not know whether they will send another bill for next month or not because they are not responding to emails. Can I open a case with the Court? I do not want to pay my hard money to this irresponsible company.

My data card number: [protected].

My Contact number is [protected].

Kalyan

airtel ltd — harrasment

We had made the payment on dec 23rd 09 and yet airtel filed a case on us for non payment of bills under sec 420 and 406 of ipc.. our airtel no. was 42758138. Later while speaking to airtel i found it was there mistake they dint disconnect my connection as requested by me on 23 dec 09 and they kept charging me. now that everything is clear i wanna complaint back on bharti airtel ltd for misleading court and disturbing my mind. my contact number is [protected].
I have all the required proof and receipts along with the cancellation letter.

Bharti Airtel — Harassament by Airtel

Dear Sir,

I have been using Airtel's postpaid connection no. [protected] from nearly 4 years.
Due to network issues i have been complaining to them continuesly from last one year, to which the complaints were unheard.
I had mentioned to them very clearly when my unbilled amount was Rs.800, that please discontinue the services as you are unable to solve the issue. The same has been confirmed by airtel also.
They did not disconnect the services at that point of time, now they have been harassing me by making un necessary phone call and making call to my relatives and freinds regarding the payment.
They are voilating my constitutional rights. I being citizen of India do not deserve this unlawful behaviour.
I have been on average paying a bill of Rs.1500/- per month to airtel.
Request your help.

Sidharth
[protected]

Bharti Airtel-Broadband Service — Mental Harrasment by sendig bill. and calls

Dear sir,

I am saurabh meshram working as Asst. Professor in Bilaspur.
when i was in Indore (M.P.), I used airtel broadband connection for around 10 monthes, then I transferred to Bilaspur in July 2011, but before coming here I have requested to cancel theat broadband connection on 31st July. but I have got a call for Delhi high court (D. K. Singh) on 27the march to submit Rs.5126/- as bill for using thee service of airtel broadband from July, 2011 to February, 2012 and they warned me to submit the bill on the same day before 2:00 PM, otherwise i have to go to Delhi High on thee next day with two evidence and Rs. 17000/- as fine.
they have never notified me about the case before 27 march, and i have already requested for thee cancellation of connection. I really shocked by that call. I have immediately submitted theat amount in airtel outlet of Bilaspur.
I really harassed mentally by that call, how can they send me bill as I have already applied for thee cancellation of connection and not using any broadband service.
how can i complain against them.
please help me regarding above matter.
thank you
saurabh meshram

i was using a airtel mobile corporate connection with a yearly rental. when my rental expired they called me up asking for renewal. i asked them for some other bill plans. people at customer care had no information about corporate plans neither they had any information about the people who could provide me an information regarding the issue. meanwhile the due date had passed by & i called up the customer care to continue bill plan 699. but they told that i con not continue the bill plan as the sue date had passed. after my attempts for 10 days (or more) my request was registered. but it still took them 1 month to initiate the services that too when i insisted that i will not make payments for the outstanding amount until processing for the request would be over. i wanted a waiver on the rent and other charges which were imposed on me during this period. but it was not given to me, also they have a bunch o[censored]seless jerks working for them who dont even know how to speak with the customer. they do listen to customer and use abusive language at their costumer relationship center.

Hi Deepak,

Thanks for the quick response. Please let me know once the issue been resolved. I won't be contacting your customer service and the outlet, Because till today i haven't received a convince answer till today. And i always feel when i enter to your outlet, somewhere i entered to the fraudulent area. I am very afraid to go your outlets.
Thanks a lot for your response...!

Regards,
Niro

I got a missed call at 830 am today. On calling back the person said I have won the Airtel lottery of Rs 10 lakhs. On asking him for the details he could not answer and hung up. On looking up the net I found that the number is from Pakistan starting with +9233. Please look into the matter with seriousness.

Same thing happened with me .. wat the hell is this

I got a missed call from [protected]. By calling back a man said that you have won the kbc lottery of 25 thousands. Please do somthing for this man

i also got a miss call from [protected] i think this should be sum bluff by those pakistani's can any 1 help all o[censored]s regarding the same

Thanks and regards
Hanumantha Gokak.

I also got a missed call from Pakistan [[protected]]. Please block or stop such calls.

Today at 7:22 A.M, I too got a missed call from +[protected] - from this number. On calling back, person call on the other side said that he in calling from the Head office of Airtel Call Center and announced that I have won a lottery worth a sum of Rs. 10 Lakh. I talked to him for 1 minute and I disconnected the call. The call charged me Rs. 24 which I cannot understand why. I am planning to have a class action law suit against Airtel. Since, ultimately it is the responsible of the service provider to keep track and control on these kind of calls. And even the amount for the call charge was debited to the service provider account. So in the end, Airtel is earning through organizing these fake calls.

THE PERSONS WHO HAVE GOT SIMILAR TYPE OF CALLS IN PAST, PLEASE CONTACT ME TO STOP THIS AND HELP OURSELVES COMPENSATED. I AM A LAWYER BY PROFESSION AND IS PLANNING TO TAKE DOWN AIRTEL BY MANIFESTING A CLASS ACTION LAWSUIT.

Thanks
Rishav Jain

same here i got miss call from [protected] number on[protected] around 6 p.m

i got 4 missed calls from [protected] early at 8:30 am. I tried to call them back thanks I did not had a ISD Calling active at that point in time. There after I searched the net and I landed up here. These Pakistanis cant eat and sleep peacefully need to do something that is bad, always. We need to contact the AIRTEL for this matter as they are taking AIRTEL name much of the time.

Today morning got missed call from number[protected].

all numbers which starts with +92 are from PAKISTAN. I only responded once, that guy took my 20 mins and I got huge bill then.
These people trying to earn money and also convey people that they won lottery or selected in KBC etc etc...
NEVER callback to these numbers. I simply blocked all numbers starting with +92 ;) quick solution.

I have received an unknown call from [protected]. Later found that it was a Pakistani number. I have an Airtel connection and request Airtel to look into the matter.

[protected] I got call today 10 min ago when I call back call disconected and c.c says this servicee is not available on this no. Pls say that who calld me and why.

Same with me guys i got a miss call from [protected]

Hi,
I got a call from [protected] on 5th Dec at 8.15pm IST...i was just searching google for the number and came across such events & an article dating back to 2010 by Vodafone!!

http://articles.timesofindia.indiatimes.com/[protected]/mumbai/28143308_1_vodafo...⇄

Why din't airtel take the same measures? Infact all providers should immediatly inform this to their subscribers.

Hi,

I got call from [protected] on my TATA DOCOMO 27th Feb 8:34pm IST and again got call 08:52pm IST.. And I'm also searching on google and i'm find that number belong to pakistan...

I got 3 missed calls right now from [protected] . What kind of number is this?? However, I am not going to call back. What to do to block this kind of numbers?

I got 3 missed calls right now from [protected] . What kind of number is this?? However, I am not going to call back. What to do to block this kind of numbers?

HI,

From Past 3 days i got call from [protected] for more than 4 times. Call gets disconnected immediately after i receive it.

I am really surprised, what Actions Airtel is taking to restrict calls from PAK & How is that a person from PAK is getting Indian Numbers.. There is absolute carelessness seen from Airtel side...

Hi,
The same thing happened to me as well, I gate call from [protected]... I didn't answer the call I was busy that time, when I call back after a moment someone is speaking in HINDI since I can't understand Hindi I request him to speak in English, but he can't do that I think he was speaking something about lottery and all...finally I hanged out the call for 2 min it takes around 32 Rs...if you have any idea please say something about. It is quite strange for me

HI GUYS..I'M ALSO GETTING CALLS FROM [protected]..WHY THIS IS HAPPENING?CAN ANYBODY ANSWER IT

am bala .. i got a missed call from [protected].. i rang the number back .. they said i won the lucky prize Rs. 25 lakhs, and while the conversation the call got disconnected since low balance.. again i got a call from the same number stating that recharge for Rs.250, call again to get the State bank mangers number to go with further formalities to claim the money...

as the number starts with +92.. hope this should be a scam... Hence i left it..

whom to request to avoid these kind of scams...

I also got a missed call from [protected]..wonder where was it coming from. Looks like I am not the only one now..

Guess this is a scam call targetting airtel mobile numbers

Received a missed call from [protected]. I was aware that its from Pakistan so thought of searching on web if others are also getting such calls. Came across this alert http://timesofindia.indiatimes.com/city/mumbai/Got-a-missed-call-from-92-Dont-ca...⇄

I too got a miss call from number [protected]...strange!!

I got a missed call from [protected]. By calling back a man said that you have won the kbc lottery of 20 lac. Please do somthing for this man

I got a miss call from +[protected] hope this call is from Pakistan, I know they don't have food to eat and they spend all money for war front, Pakistan has gone for dogs, we Indians never fear doges.

I got a miss cal from [protected] by 8:20 am.I am using aircel.When i called back he disconnected.When i checked online this number is from pakistan.So please look into this matter

I have a missed call today morning from [protected]

Hi All

The same thing happend to me as well, today on 28.02.15 i got miss call from [protected].i am having truecaller in my mobile but details of this number was not found in truecaller.i checked on google country code of +92, its pakistan country code.i didn;t call on the number but its very strange that i am getting miss call from other country.Please look into the matter with seriousness.

I also getting missed call from [protected].

I also got this call I received in all many times out of which 2 i received in 2011, 2 calls in 2012, 1 time 2014 & today i.e 2015 Something fishy During first i picked up the phone i was informed of winning 50 lakh jackpot & told me he is calling from airtel headquarters ^ gave me 1 number & told to call that number for receiving the benefits[protected]

Today on 18.01.2016 i got miss call from [protected]. I have truecaller in my mobile and after searching details of this number I found its fron pakistan. Even I checked on google country code of +92, its pakistan country code. I did not call back to same no. Please look into the matter on serious note.
Thank you

Hi,

I got a blank call from pakistan which is unknown no start +9233 just 5 min before,
Can you block this no plz help me no is [protected].

Thanks
Vikas

Hi guys.. this is what happen .. there's website give you
(Free UK Number in Pakistan-Mobile +9233)
and its give you : accept Atlantic Networks provides you with a Free UK Phone Number in Pakistan-Mobile with prefix +9233 to people all around the world. We provide you with Free Call Forwarding or Free Divert to the international prefix +9233 - Pakistan-Mobile.
By displaying the Caller ID information the way you want is to be displayed, for exmaple you could set your caller ID to +[protected], when someone rings your UK number then this is the number the number that will be displayed on your phone. Alot of our users actually display their own Free UK Number to [protected] becuase we actually give you the ability to make calls using your own number. All you do is simply dial your own uk number, press 9, enter your account number (this is provided at registration) then your pin number (you can set this in the control panel) then you enter the number you wish to dial in international format, so if you were to call a number in Pakistan-Mobile then you would dial +[protected] and you would be connected to that number but the caller ID would be the one that you set, so if you set the Caller ID as your UK Number then this would be the number that would be displayed on the phone you called.
... then ... you know what happen

AirTel — customer care is useless

The customer care centre of Airtel is absolutely waste of time. The staff itself is dumb. They cant understand the fact that if a customer is calling them he/she is doing so only because they expect some useful response and they are not calling for chatting with these silly people. It would be highly required that Airtel, as a responsible company, look into this matter and train the staff and equip them with information so that customers dont waste their time calling them and getting a non productive conversation.

I completely agree with the comments. It is a serious problem. This person who has raised this issue has done a great job for others. My sincere appeal is to please do something about this problem...............................Hatsoff to the person who has raised this isue

hello
my Hello tunes activated but aftre 10 day auto matically deactive
pls check the detail [protected] this is number
check detail

My question is like that when all things as per your terms condition are exactly fulfilled balance is more than Rs.20 always, every month 498/- for activated gprs , Then Why airtel never ever bother minimum responsibility even never sending a service provider settings too. If I write MO and send it 2567 – This service currently not available on your mobile . I’m using nokia 6600 but as a confusion several time I change my hand set for experiment if mine would be corrupt or temporary defective other probs , I formatted my cell . setting as like as a factory restore default . BUT ALL R EQUAL . And as per their sms response
“ we are………within 24 hours ……. “
Could you plz tell me How Many Hours make 24 hours.
And finally now your customer care officer admitted openly they barred my number whenever I made a call by one of my friend’s cell . and they just threaded me yes threaded this number ( my friends cell Which I use that time ) will be barred forever . they given the cause my behavior wasn’t well .
Am ill behavior man ? my nature was impolite by default ? I’m not capable Air tel ‘s connection ? By whom it will be certified? Your C-Care executive ! have I asked which colour they would like? which cosmetic they prefer to use ? If I lose my patience then what’s the cause behind it ? have I used any abusing terms?
I have recorded (by the help of my call recorder ware) their voice I can produce / publish if it’s necessary .
My cell number [protected].

Airtel — worthless customer care executives

I hav logged a complaint regarding unnecessary balance deduction on 14th of april, but no solution is being provided yet.However customer care executives & their supervisors tries to proves this dedution as a genuine one by giving worthless & totally illogical comments.Please suggest me where to complaint now.
I have rechanged with rs 149 gprs pack on 24th or march which is valid till one month.Till 13th of april nothing is being deducted from my mail account but Rs 200 deducted on 14th of april,however there is still approx 1500MB left on 14th. When i call 198 they suggest that Zero rental plan is not being activated on my No., however i m regularly using net through this no. since last 2 odd years.Is it poossible that zero rental plan not activated.Again when i call customer care supervisory staff told that ur 2GB data is finished & the 1500 u seing in ur account is not the balance but it is the dat that u hav already used. How illogical it is bcause if it is true then y i m not being charged on net surfing on 15th, 16th, 17th & so on.However that 1500mb is getting subsequently deducting not my main balance is deducting meaning there by that 1500mb still left in my account balance.
What kind of Customer Care it is , rather i would like to say they hav no knowlege or even any common sense

Regards

Neeraj Srivastava
[protected]

Dear sir/madam,
I m a prepaid user of airtel, my no. is [protected]. From 8 to 9 days internet is not working our area. I called customer care to solved it complain no. is CMOSW[protected] today complain no. is CMOUD[protected] but they didn't solve. i recharge my account 148, i think i m wasting money and time. i'm feed up of this service, please provide better service, else there are many mobile service provider give cheaper internet pack and excellent service.
Thanks.
Md.Iftekhar Alam
Gogri, Khagaria, Bihar

Airtel DTH — No service by the company despite repeated calls

The Airtel DTh connection is not working, and no one is attending the same, since last one month.
But the amount has been deducted on daily basis.Repeated calls to the customer care, resulted in registration of several complaint numbers, but no service person has attended the complant.But the complaints are being closed within a day.

My cust id is [protected].

Airtel Prepaid — unjust deduction of balance

my number is [protected], i have been using this number for last 4-5 months.............
and i am facing a lot of problems using this number............
it had been many times that my balance is deducted and on asking customer care, they give me a wrong explanation.
once i received a liink to download a game from net....
i ignored the message as i was not interested but soon i received a message showing a deduction of rs.50 for subscribing video clips(not even game but video clip).
when i asked customer care they answered that i had subscribed for it, i said them let it go on what has happened but for now plz remove your subscription, it again costed me rs. 30...
after few days i again faced a new problem, this time it was about using airtel live....
i had been using 0.facebook .com(provided free) t i found my balance is deducting from my account....
when i asked customer care they answered that i had been opening some porn site, when i refused that person on the line started talking rubbish and even argued....and disconnected,
than i decided to delete all internet setting from my mobile, even then my mobile is showing regular(after every 2-5 minute)messages of balance deduction.
and i have lost at total of rs.116 again,
i don't know why the company fools the customers...
if possible i would like to have a talk with the head of customer support and describe my problem...

Air Tel (prepaid) — Unfair deduction of balance

I am regular subscriber of airtel prepaid Rs98GPRS pack since this service started, every month service itself renewed and Rs98 used to get deducted from my banlance.

Yesterday the balance in my mobile was low, 50Rupees. airtel deducted 36Rupees for 6days GPRS pack, No problem from this.

Today when I tried to open my Email on my Mobile, there was no GPRS service active.

I called to coustomer care many a times, call disconnects after few seconds only.

More over Airtel already deducted Rs 5 two times for a service I never requeste.

I am fed up of this acts of Airtel. This is not fair, just retun my balance of 45 rupees as earliest.

Mobile Number [protected]

AirTel — Unfair deduction of balance in Airtel prepaid

I am a prepaid customer for Airtel for several years now. I have been subscribing to the monthly Rs 98 GPRS pack since July 2011. The service seemed to be good until today when I received two SMS saying I have been charged Rs 5 for subscription of [protected]@5 subscription service and another Rs 5 for renewal of [protected]@5 subscription service. I have no idea when and why I subscribed to this service. When I called up Airtel customer care, the representative said I have been automatically subscribed for some service called Airtel Live and it has been de-activated after my call to customer care BUT they won't refund my Rs 10 that has been charged unfairly without explicit confirmation from customer. I demand a refund from Airtel and stop such unfair practices. If Airtel surreptitiously charges every prepaid customer like this, they can earn revenues in crores by fooling unwitting customers.

Jagannathan
Contact number: +91 [protected]

Excellent customer service from Airtel in response to my complaint. Prompt action was taken and Rs 20 was credited to me for the inconvenience caused. They also assured me that such deductions wouldn't happen in the future.

Thanks
Jagannathan

Dear Sir,

On 22nd of November, 2012 my message card got renewed automatically with different plan what i was using since last three months without any confirmation from my side. Even after automatic renewal they are charging me for sending messages.I am expecting refund or I will continue with the STD and local message pack. I can not continue with whatever is offered. Even if you inform through message you can not renew unless and until I confirm.
I also talked to your representative Santosh through customer care number, but he is unable to help me out and he is not even willing to help me.
My Phone No is [protected]
No is registered under the name of Sagar Deshpande.
Its an Airtel connection.
Mumbai Circle.
Do the needful ASAP.
Regards,
Niharika
Mumbai

I would like to share the worst experience I had with Airtel DTH. I have registered a complaint 21345709, which needs to be closed by 31st July, but I have not received the resolution and your customer care people closed it without giving solution. Again I told them to reopen the complain, but same solution this time also, they have done nothing and closed the complaint. Then yesterday I contacted escalation dept., after being for 1 hr on phone, they told engineer will visit today. I waited till 7 p.m. and then I called again to the same dept. They told that engineer will come in next 10 mins. But nobody came. This is the very bad experience. My consumer number is [protected].

AirTel — Nonactivation of prepaid connection.

I have changed my plan from postpaid to prepaid and i have settled the bill amount for my postpaid connection. I have issued all required documents for change of plan from postpaid to prepaid as requested at your Airtel office (Tarun Communication) situtated in Avanashi road, Coimbatore, Tamilnadu four days ago i.e on 06/12/2008. Untill now the number has not yet been activated. My complaint also is not handled with seriousness by your call center people.

I am missing business calls due to this interruption in service. If it takes beyond one day from now on to fix this problem, i will definetely head towards consumer court.

Kindly acknowledge my complaint and do the needful immediately.

Thanking you

Regards,

N.Devaraj.

Airtel Prepaid — Non activation

Sir, i wish to inform you that i had purchased one sim from your ddn franchise i.E. Nashvilla road franchise i.E. Manoj communication in the month of march10 i.E. By paying rs. 666/- and the number alloted to my daughter was [protected] from my id. As i am staying abroad and i had came to know that the sim alloted is being blocked and it has worked only for 7/8 days since allotment.

Request to please look into this as airtel beign such a good company and my past experience shown that this is the best in india.

If you require any other id for activating the same pl.Contact my Address i.E. 71/34-1, nashvilla road, dehradun contact no. Of my brother [protected] who is stationed at dehradun

Thanking you in anticipation of an early and positive reply.

Regards.

Rajendra mohan khanduri
71-34/1 nashvilla road, dehradun

WE MADE A COMPLAINT

[protected]Original Message[protected]
From: [protected]@transvalves.com
To: Nodalofficer.[protected]@in.airtel.com
Cc:
Sent: 02/11/2012 05:17:42 PM
Subject: NON RESPONSE FOR AIRTEL CONNECTIVITTY COMPLAINT

Dear Sir,



We have a group connections and have our office at Jeedimetla. We have the
network related issues where the signal strength is very poor. 2 years back we
had the same issue. Your office had come and installed the repeater device at
our office. Now that unit has stopped working.



We had given the complaint for that but there is no response. We will
appreciate if the matter is sorted with utmost urgency. The issue is pending
since last 4 months.



Thanks,



GAURHAV JAIIN

CELL: +91 [protected]

[protected]@transvalves.com


THE RESPONSE IS THIS.


From: appellate.[protected]@in.airtel.com [mailto:appellate.[protected]@in.airtel.com]
Sent: 13 November 2012 11:01
To: [protected]@transvalves.com
Subject: Re: FWD: NON RESPONSE FOR AIRTEL CONNECTIVITTY COMPLAINT [|BAL|Qrc112111212111311902158|]

Namaste!
You wrote in on 12/11/2012 regarding network coverage issue for your Airtel postpaid mobile number [protected].
We regret for the inconvenience caused to you in this regard.
As per our telephonic conversation on your Airtel mobile number [protected] on the date 11/11/2012, we have discussed with you regarding the network coverage issue for your Airtel postpaid mobile number.
We wish to inform you that we have registered your concern. For your reference, the unique Service Request is 46996717. Our respective team will contact you by 16/11/2012; 07:42 PM with an update. We request your kind cooperation until such time. We request your kind cooperation until such time.
We value the relationship built with you and trust that one odd, unfortunate incident will not come in the way of this association. May we reiterate that we share your anguish and have taken adequate action to ensure the Non occurrence of the same in future.
airtel regrets the inconvenience you are experiencing. We assure you the matter will be resolved at the earliest. Your suggestions/feedback is always welcome.
Please feel free to speak to our call center executive on 121 regarding any query/request and on 198 (toll free) for any complaint. You can also email at [protected]@in.airtel.com.
If it is still unresolved, do get in touch with our Nodal Team with your earlier request or complaint number. You may send an email at nodalofficer.[protected]@in.airtel.com or call at [protected] from 9:30 AM to 6:30 PM; Monday to Friday.
If you do not receive a satisfactory response from the Nodal Team, you may send an email to the Appellate Authority at appellate.[protected]@in.airtel.com or call at [protected] from 9:30 AM to 6:30 PM Monday to Friday. The Appellate would resolve your concern within 30 working days.

Assuring you the best of our services.


Yours Sincerely,
VINAY A
Appellate office
bharti airtel limited

Click here to provide feedback

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=66A9D62059BA...⇄ 0 2 C D739A&refno=Qrc112111212111311902158

Sir my name is MOHAMMED ASLAM KHAN my number is [protected] since 4.5 years I am using this number. From one month back onwards my sim is showing sim card registration failed. as I went to various airtel offices in Hyderabad they are telling that due to bulk numbers on your name the registration is failed, I told them that I have only one airtel number, and if I have any other airtel number deactivate other if so .I went begumpet airtel office hyd on 21-03-13 they are telling the same thing and telling to contact nodal officer, and given the number [protected].but when I called this number nobody is responding
I want immediate response and kindely activate my airtel [protected] number.my contact details E-mail : [protected]@gmail.com
Cell : [protected]

To
Nodalofficer.[protected]@in.airtel.com

Dear sir,
Iam B.Praveen Kumar.
I had lost my sim card on sep 19th and my mobile number is [[protected]].
sim card is not my proof.It is a prepaid connection. I went to airtel office, they asked the details of sim card proof. But I dont know the details of sim card. They given me this email ID to contact you.
Last recharge of the the sim is done with Rs.10/- by paper recharge.
I had taken loan of Rs.10/- and I had due of Rs.5/-.
I had dailed lastly to this numbers [[protected], [protected]].
Please do some favour to get back my number.

Thank you sir,

From:
[protected]@gmail.com