[Resolved]  Airtel — New Prepaid SIM Card Issue...

Dear Customer,
I recently took the New airtel prepaid connection in Salem. On the same day onwards I was struggled like anything.. Because, most of the time I was not able to call anyone or receive any call. While my friends was trying many times to that number, they used to get my mobile get switched off even though it’s in ON Condition. I raised a complained through 198(Customer Care). But they closed that request without resolved. Once again i called & rasied the complained for the same reason. The Executive asked to reach nearest Airtel show room. So, I went to Airtel Showroom in salem. It’s near 4 roads. They said its a problem of SIM card. So, they ask me change the SIM card for the same number. I aggred for that, but later they are saying that they wont have any duplicate SIM with them. They directed me to another Airtel Showroom, which is opposite to Shardha College. My friend & myself went to that Airtel Office. They explained me the problem. Its basically a SIM manufacturing defect. It will not work for Sony ercisson Mobiles. It will work smoothly for Nokia. But I am using Sony ercisson for past 3 years. Then asked me to pay Rs. 150.00 for the duplicate SIM Card. Initially I asked the SIM Card free of Cost, because the mistake is from Airtel side. Then finally i agreed to pay the amount. I went & took the photo proof also. They they are saying, "they dont have the stock". Also that office is only for post-paid connection. Mine is prepaid, then they directed to another showroom. Like this I went to Six Airtel showroom, but no use in that.. No one is having the stock. I was totally disappointed on this. Then I went for new pre paid connection at last.. So, please take care while taking the number, which starts from 90033 especially for Sonyercisson mobiles.
Regards-Shankar P