[Resolved]  Airtel — (subscription TextBasedServices) subscription service on Airtel WAP,You’ve been charged Rs.10. enjoy http://m.igfun.com.

Dear Sir,
I have my mobile no. [protected] and I have received msg from AIRTEL / Im.igfun.com site that download free 6 tunes from site on dt. 12.12.2008 by email and I have download same on[protected] and from that onwards I am receiving msg. from airtel /no 6411010 that is

‘ Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘

But I have never subscribe this service and I receiving daily this msg.So I have complained to Airtel on dt.17.12.2008 then they have promised to deactivate this service .
on 18.12.2008, I have received same msg for deduction of Rs.10. and I have complained again in AIRTEL then they said service is automatically activated and they are sending again request for that in concerned department. Then same msg reseved on 19.12.08 and I have complained again to airtel the on 19.12.2008 Sr. Excecutinve of Airtel Madam refund the amount Rs. 10.00 ad conformation msg received from _EU and the conformation Msg. from AIRTEL deactivation of service on 19.12.2008 At.1.100 PM and 1.111 Pm two times i.e. “ Your service request no ROVD[protected] has been closed and TextBasedService has been de-activated
“.

Again on 21.12.2008 received same sm msg . ‘ Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘

Then I have completed again to AIRTEL on 21.12.2008 at 10.31am with Complaint reference no. [protected]. And they have conform that service again activated automatically and they are forwarding complaint to concerned department and processed maximum with in 48 hrs. and again same msg. received on 22.12 08& 23.12.08 ‘ Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘
.

Then again companied to AIRTEL on 23.12.2008 to ther Sr. Executives . Yogesh Mehra and he logged new complaint no.[protected] and also suggested me to send this msg from my mobile pho. i.e. CSUB to 57886 to de-activate again this service and airtel charged Rs.3.00 for that then I have msg. CSUB to 57886 to no. of times and every time I received this information

“ SMS TONE 4
Nokia/Samsung
Tones, TONE 4EMS
Tones, BTONE 4 bird
Tones, Stone 4 sagem
Tones, PM 4
PicMsg, LOGO 4
OpLogo, LG 4LG
Products send m for More


I have never received any msg. for the conformation of deactivation of service. Again on 24.12.2008 msg received for Rs.10.00 deducation . On 24.122008 at7.03pm msg received from _EU ‘Dear customer, your request is in process, we shall revert with the status at the earliest. Thank you. “

Again I have compalineted to AIRTEL Sr. Executive Mr. Gurvinder Singh, and he said, I am unable to help you and I am only forwarding your request again to concerned department and he is helpless and I have to wait again 48 hrs. because he is instructed by their officials, ask to client for 48 hrs. for any complaint process.

So my complaint is against AIRTEL, that they are charging by wrong ways, for that services, which we are not awaling or activating and after no of complaint again and again they are not responding properly . This is totally looting to client without and arms officially. Kindly let us know where we logged complaint against airtel with claims.
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Aug 14, 2020
Complaint marked as Resolved 
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Hello friends,

if any one got like this msg

"Thanks for using (subscription, Text based services) subscription service on Airtel WAP. You 've been charged Rs 10.enjoy http://m.igfun.com"

you can unsubscribe at any moment in time by sending CSUB to 57886 (Operator data charges may apply). For info you can always go to http://www.mozook.com/support or email to [protected]@mozook.com

i think this post will help you.
my mobile no. [protected]. Please deactivate the subscription.
my mobile no. [protected]. Please deactivate the subscription.
Kindly Deactivate Subscription, TextBasedServices on AirtelWAP. Number [protected].

PinNumber : 6764

Kindly do the needful.

Regards,
Arunkumar .T
Kindly Deactivate Subscription, Text Based Services on AirtelWAP. Number [protected]
Kindly Deactivate Subscription, Text Based Services on AirtelWAP. Number [protected]
please deactivationsubscription, TextBased Service on AirtelWap, Number [protected].please deactivation Immediatly
please deactivation subscription, TextBased Service on AirtelWap, Number [protected].please deactivation Immediatly.please send the responce
(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com.
Dear Sir,
I have my mobile no. [protected] and I have received msg from AIRTEL / Im.igfun.com site that download free 6 tunes from site on dt. 17.12.2008 by email and I have download same on[protected] and from that onwards I am receiving msg. from airtel /no 6411010 that is

‘ Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘

But I have never subscribe this service and I receiving daily this msg.So I have complained to Airtel on dt.26.12.2008 then they have promised to deactivate this service .
on 26.12.2008, I have received same msg for deduction of Rs.10. and I have complained again in AIRTEL then they said service is automatically activated and they are sending again request for that in concerned department.


Again on 29.12.2008 received same sm msg . ‘ Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘

Then I have completed again to AIRTEL on 29.12.2008 at 3.31pm. And they have conform that service again activated automatically and they are forwarding complaint to concerned department and processed maximum with in 48 hrs. and again same msg. received on 30.12 08 Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘
.

Then again companied to AIRTEL on 30.12.2008 to ther Sr. Executives . Nehaa and also suggested me to send this msg from my mobile pho. i.e. CSUB to 57886 to de-activate again this service and airtel charged Rs.3.00 for that then I have msg. CSUB to 57886 to no. of times and every time I received this information.
"This service is unavailable temporarily. we regret for the same."
This same message was came many times and cut 3.00 rupees every time.


I have never received any msg. for the conformation of deactivation of service.

Again I have compalineted to AIRTEL Sr. Executive Mr. Amar and he said, I am unable to help you and I am only forwarding your request again to concerned department and he is helpless and I have to wait again 48 hrs. because he is instructed by their officials, ask to client for 48 hrs. for any complaint process.

So my complaint is against AIRTEL, that they are charging by wrong ways, for that services, which we are not awaling or activating and after no of complaint again and again they are not responding properly . This is totally looting to client without and arms officially. Kindly let us know where we logged complaint against airtel with claims.
subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com.
Dear Sir,
I have my mobile no. [protected] and I have received msg from AIRTEL / Im.igfun.com site that download free 6 tunes from site on dt. 26.12.2008 by email and I have download same on[protected] and from that onwards I am receiving msg. from airtel /no 6411010 that is

‘ Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘

But I have never subscribe this service and I receiving daily this msg.So I have complained to Airtel on dt.26.12.2008 then they have promised to deactivate this service .
on 26.12.2008, I have received same msg for deduction of Rs.10. and I have complained again in AIRTEL then they said service is automatically activated and they are sending again request for that in concerned department.


Again on 29.12.2008 received same sm msg . ‘ Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘

Then I have completed again to AIRTEL on 29.12.2008 at 3.31pm. And they have conform that service again activated automatically and they are forwarding complaint to concerned department and processed maximum with in 48 hrs. and again same msg. received on 30.12 08 Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘
.

Then again companied to AIRTEL on 30.12.2008 to ther Sr. Executives . Nehaa and also suggested me to send this msg from my mobile pho. i.e. CSUB to 57886 to de-activate again this service and airtel charged Rs.3.00 for that then I have msg. CSUB to 57886 to no. of times and every time I received this information.
"This service is unavailable temporarily. we regret for the same."
This same message was came many times and cut 3.00 rupees every time.


I have never received any msg. for the conformation of deactivation of service.

Again I have compalineted to AIRTEL Sr. Executive Mr. Amar and he said, I am unable to help you and I am only forwarding your request again to concerned department and he is helpless and I have to wait again 48 hrs. because he is instructed by their officials, ask to client for 48 hrs. for any complaint process.

So my complaint is against AIRTEL, that they are charging by wrong ways, for that services, which we are not awaling or activating and after no of complaint again and again they are not responding properly . This is totally looting to client without and arms officially. Kindly let us know where we logged complaint against airtel with claims
please deactivation subscription, TextBased Service on AirtelWap, Number [protected].please deactivation Immediatly.please send the response my number [protected]
Hi friends...
deactivated the mozook a/c from the following link...
directly...!

http://www.mozook.com/support.aspx

regard
Prasad.k.
(subscription, TextBasedeServices) please deactivate for service on Airtel WAP.
my mobile noumber is [protected]. so please deactive the services.
my mobile no is [protected] -my friend without proper knowledge registerd my number in airtel wap igfun, on jan 1, 2009.Now iam been charged daily by rs10, and in my mobile it is not opening also.So please de activate my mobile from airtel wap. if not iam changing my sim . please deactivate my mobile. i also visit airtel customer care tomorrow.
i am fed up of airtel serives i am getting message everyday for charging 10 rs, , , , , ,
‘ Thanks for using(subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com. ‘..

kindly deactivte ...otherwiswe i will deactivte 7 numbers of airtel used by my family...my number is --[protected]...
subscription TextBasedServices) subscription service on Airtel WAP, You’ve been charged Rs.10. enjoy http://m.igfun.com.
Dear Sir,
I have my mobile no. [protected] and I have received message thatthanks for using subscription TextBasedServices) subscription service on airtel wap you have been charged rs. 10 enjoy http://m.igfun.com.SIR PLEASE UNSUBSCRIBE THIS SERVICE IMMEDIATELY FROM MY MOBILE PHONE PLEASE MY BALANCE IS GOING DOWN AND DOWN PER DAY I AM VERY SAD ABOUT IT. BECAUSE I Have sms on CSUB to 57886 to no. of times and every time I received this information.
remove tis service please bnotherwise i will chane my sim card
Same prblm for me AIRTEl is worst company that they are charging in wrong ways.
I called to customer care every day no use .
snt CSUB t0 57886 they re nt deactivating.
Any one plz tell how to deactivate .Till now 100 rs taken
[protected]
kindly deactivate this service than i highly obiliged.
Unsubribe To Mozook - Easy n No Charge:
hi to evryone i have a solution just go to this page a deactivate to mozook i have done this ...

Don't waste ur money by following this process:
How can I unsubscribe from the service?
A2: You only need to sms CSUB to 57886 and you will be immediately unsubscribed or you can enter your number in the unsubscribe box below and unsubscribe your number after entering the PIN that you will receive by sms.

Follow this Easy n No Charge process:

Step 1:Go http://www.mozook.com/support.aspx scroll down the u find
"To unsubscribe enter your number here:"
Step 2:Enter your number here:**********
Step 3:Enter the PIN that was sent to the mobile number that you want to unsubscribe from the Mozook service below and click “confirm” to confirm your unsubscription request.

Thats it done now ur Unsubribe To Mozook u will get the msg that ur deactivated.
Regards
-Nicky
Same problm for me. The most pathetic service airtel is providing. Seems like they are trying to shut down their service. But before that they are trying to extract as many money as possible from the customers. I should suggest to take them to the consumer forum.

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