Airtel Complaints & Reviews

I have not suscribed any airtel service but i every month rs.20/-
i talked to airtel customer care executive but all in vain first they said ring tone has activated on your Mobile but now they are saying that airtel hello tune sevice and missed you service has been activated. please deactive all the value added servies from my account .

Thanks & Regards
Shruti .

This is about Airtel's unlimited plan for Rs 699 available in New Delhi. I just want to say that you guys are doing us too big a favor with this plan. I mean you are offering speeds up to 128 kbs for Rs. 699. Are you mad?? do you know that Idea mobile offers an unlimited plan for Rs. 5 a day with speeds upto 112 KBps. youre plan is almost 18 kbps FASTER than theirs. Are you sure youre not going into a loss with offering this to your consumers? I feel guilty about fleecing you gusy like this!. c'mon please please raise the price of this plan or decrease the speeds, this is like using Internet int the 25th century you guys are making me feel bad. seriously

This is the final email I wrote to Airtel, please read on.......:

Dear Airtel,

This is with extreme dissatisfaction that I write to you. Last 2 weeks has been more than a nightmare for an Airtel loyal customer (having a Corporate Connection for the last 2 years).

Here is my case:
1. Took Airtel Corporate (IBM CUG Plan) connection in Pune (Number: [protected]).
• Charged Rs.250...

I want u to notice that i m having a prepaid connection from airtel with the number
[protected] nad every month there is a deduction of Rs 30 from my account for the ringtone khazana even though i m not subscribed to it.
Pls do the necessary action and remove the subscription and make refund if possible

GRIEVANCE| GRIEVANCE REDRESSAL REQUEST.
Dear Sirs,
My mobile no. is [protected] in the Name of Pradeep Kumar de, Sector-4F , Bokaro Steel city, Jharkhand.I am working as ASST.ENERAL MANAGER, BOKARO STEEL PLANT.
I charged my Mobile with Rs. 2200/- on the Morning of 30/09/2007. However on same evening at 5-6 Pm. My Sim git deactivated without any message or calls. the same was told to your Bokaro franchise office , and they gave the plea that the form of me , might not have reached Patna, and they asked me to Fill up a new Set of Forms. The same was filled on 01/10/2007. But so far The sim has not been activated in spite of Contacting your Bokaro Office as well as Patna nodal Officer. Also i have spoken to your Customer care several Times. ,but withot any fail. No results are coming till date. I again spoke to customer care With MR. Sujit Kumar on 8/10/07, and he gave a Complain no.[protected]/ dtd 8/10/07. The disconnection is incurring heavy inconvenince to me. i have also requested Your Officer sri. VED PRAKASH AT Airtel Offuce Bokaro, but it has noyt yielded any positive results.

I request your goodselves to kindlty take immediate action for its restoration . The form no. which was again Signed is, having Serial no. F 447578 and submitted on 01/10/2007 at bokaro office.

WILL SOMEBODY LOOK UPON MY PROBLEMS.
P.K.DE, 4F,-Q.NO. 2068, BOKARO STEEL CITY ,JHARKHAND

on[protected] & on[protected] on[protected] i took net on to my mobile no. [protected] but could not stay online for more than 3 to 5 minutes . refered matter to the 121 but it is not rectified till date. pl rectify the net problem at the earliest.to day also i am facing the same problem . i lost Rs. 75 & soft wares in the cell &in the system. i submitted request for activating 121 service to my mobile . but it is invain. pl. rectify the net problem in the vivek nagar area , hanamkonda @warangal dist.

on opening message box a reply is viewed that sim is not ready..this problem persists from 2 days.... so please take immediate action

sir
i have a pre paid connection with no.[protected] OF airtel bharti recentaly i have applied for a new post paid number in ohm enterprises in kanpur,uttar pradesh its a authorised web world of airtel bharti.where i told about a good number([protected]) they told me that this number was earliar with harjendar singh but this number has been blocked mr harjendra singh is fail to deposit his monthly bill from last 6 month and i[censored] want this particullar numbar u have to deposit his rest payment so i deposit the amount of rupee 1850 againest the collection reciept no A 153840 IN KANPUR and also given rupee 5000 as they told me that its a V.I.P number activation charges , but after three days i was alloted the number [protected] .so i am cheated by a renowned company kindly take my complain seriosly and solve my problem .
for any clearification contact me on [protected]

regards
your costomer
sneh singh
address - 25a/4 vijay nagar
kanpur(u.p)
india
pin-208005

REF : AIRTAIL NO: [protected]

I have opted for the plan for paying 26 Rs. to get local 250 sms free.
But u r charging Rs. 1 per SMS?

I HAD BEFORE MY LEAVING THE COUNTRY GOT AIRTEL BROADBAND CONNECTION (TEL. NO.[protected]EAST DELHI) SO THAT I COULD CHAT WITH MY FAMILY. I WAS ASSURED THAT PLAN - RS 599/- WOULD BE SUFFICIENT, EVEN THOUGH I INSISTED FOR PLAN RS. 700-(UNLIMITED). I WAS EXCESS BILL. I PAID FOR ONE MONTH. BUT EXCESS BILLING CONTINUED. I COMPLAINED. I TOLD THEM TO CHANGE MY CONNECTION TO PLAN RS 700/- (UNLIMITED). I WAS ALSO TOLD THAT A DISCOUNTED BILL WILL BE SENT. INSTEAD OF SENDING A DISCOUNTED BILL MY CONNECTION WAS CUT. IF MY CONNECTION IS NOT RESTORED IMMEDIATELY I WILL BE LEFT WITH NO ALTERNATIVE BUT TO APPROACH CONSUMER COURT FOR HARRASING MY FAMILY WHICH IS ALONE IN INDIA .

I lost (theft case) my mobile with Airtel SIM. I registered a complaint in local police station and through Airtel Customer care (Opp Jaydeva Hosp, Bangalore) got the SIM re issued with assurance of previous SIM will be jammed. When I put this re issued SIM to my new set, it was not getting registered and to my surprise, the thief is still using my handset with same SIM and dare enough to give me miss callas!!!. Airtel has filed to jam the SIM even after 07 days!!!. My question is if the same SIM is being used for illeagal purpose, who will be held responsible? Me OR Police OR Airtel?

I have sent message to activate gprs ...But iam failed to connect it correctly...so i called to customer care and followed what all they said...

But even then it got failed...And i tried to call them again...but not getting better service from AIRTEL


I lost 15 rupees pre paid credit...but not able to access the service ...so please call to my number and solve my problem soon...

[protected]

I have a broadband connection of airtel in commercial use category and applied for static IP no. on dt. 11.08.2007, but till date inspite of repeated telephonic requests, no action taken by the service providers.

I have never subscribe RT Khazana of Airtel but Airtel Deduct Rs.30/- on 3/9/2007 and in earlier month deucted Rs.30/- + Rs.30/- for same reason. Therefore I requested RT Khazana unsubscribed from my mobile forever. my mobile no. is [protected] I thankful for immediate consider above subject

I GOT RECHARGED RC 151 FOR RS.151 WITH A TALK TIME OF Rs.300/- AT 7.19 PM ON 27/08/07 UNDER TRANSACTION ID [protected] VALID FOR 30 DAYS. WHEREAS THOUGH THE MESSAGE CAME AS E-RECHARGED, IT DIDN'T GET THROUGH TO ENABLE ME TO TALK, THEREBY I AM AFRAID I HAVE LOST Rs.151/- for the fault of AIRTEL whether technically or hoodwinkingly; Pl. sort out this issue

CH.S. RAJAGOPAL
PHONE NO:[protected]

I GOT AN E-recharge DONE FOR RS.151/- UNDER RC151 SCHEME OF AIRTEL ON 27.8.07 AT 7.19 PM AND I GOT THE SMS MESSAGE ALSO ON MY CELL ACCORDINGLY UNDER TRANSACTION ID [protected] ; TALKTIME WAS ADVEFRTISED AS RS.300/- FOR 30 DAYS UNDER THE ABOVE RC151 SCHME. BUT TO MY SURPRISE TILL TO-DAY I AM NOT ABLE TO UTILISE THE FACILITY SINCE IT IS NOT MATERIALISING ON MY CELL THOUGH CHARGED. I AM UNABLE TO UNDERSTAND WHETHER IT IS THEIR TECHNICAL SNAG, OR INTENTIONAL FRAUD WITH THE CUSTOMER. NONE OF THEIR CUSTOMER CARE NOS. GIVEN IN THEIR WEBSITE OF AIRTEL IS HAVING CONNECTION TO THEIR CUSTOMER CARE EXECUTIVES AND EVEN TOLL FREE AIRTEL NO. GIVEN AS [protected] IN THEIR WEBSITE IS FALSE SINCE A MESSAGE IS HEARD WHENEVER I RING UP AS THERE IS NO SUCH NO. AVAILABLE.

PLEASE SORT OUT THIS ISSUE AND GET THE NEEDFUL DONE BESIDES GIVING ME THEIR ACTUAL TOLL FREE AIRTEL CUSTOMER CARE NO. WITH WHICH I CAN ALSO CONTACT THEIR EXECUTIVES

-RAJAGOPAL-
PHONE NO. [protected]

i m trying for creating cug friends group since from three months.but it is still not activted.The customer service executive have no answer for that

I am using Airtel service from past three years and my number is [protected]. Two month back I got call from one of Airtel office for changing prepaid plan to post paid under some scheme. I attached all documents which was required for the same.

It is height of irregularity of person who is in process of address verification. I am software eng and I always need to be in touch of clients. So you may understand the requirement of mobile in my life. But I am very sorry to say one person who involved in address verification process is not doing his job in right way. I have given my local address but that person could not get my local address while I get all my courier and mail at the same address (if you want I may show you all my envelops) . Even I have also given some contact numbers with my local address, But he simply reported that numbers are not working while FC road Airtel branch office’s person verified that these numbers are working properly. Due to this my address verification has been negative and my both outgoing and incoming service has been blocked. Even I have requested Saturday and Sunday is holiday in my company. But still he did address verification on another day while I have mentioned him that from Monday to Friday I used to come late from office due to official work. Even in starting three time it was decided that address verification person would come between 10:00 AM to 11:00 AM in any specified. But still he did not come on the specified time and i was waiting for him.

So u may understand the irregularity of person who is involved in address verification process. Due to this customer have to seek for other company’s services. Please take the appropriate action for these irregularities. So that other customer would not face the same problem in future.



Regards,

Gaurav kumar

To,
M/s. Bharti Airtel Ltd.

Sub- Complaint for over charging.

Dear Sir/madam,
I am continuously facing problems, I am Airtel consumer since long but till date
We are not happy due to continuously problems from your end ,it seems as if your
Company is generating revenue by cheating consumers. Kindly have a look to those problems we encountered,

1/Ring Tone Activation – This was done without our concent. (We had paid for reactivation too)

2/ Again Ring Tone Activation – This was done without our concent. Again (We had paid for reactivation too)

3/ Cricket Score was activated This was done without our concent. (We had paid for reactivation too)

NOW- We have Rs.250 Top Up Valid till 9 Nov2007.
on our life time (As per Plan) (You are Charging)
Airtel to Airtel – 30 Paisa PerMin- 1 Rupee/Min

As per conversation Customer Care Swati / Neha they explained due to less out going
Airtel is averaging account.

Explain already when we paid for low terrif how you can over look.
In case if you are not refunding the excess charged we shall go for consumer court and others.

Reply within 12 hours.

Already we had faxed the matter to [protected]. as hardcopy evidence


Pratibha Gaur
[protected]
Life Time Pree paid

Sir,,,, i am venkat i have been working as teaching staff,,,,,

I have a problem with retailer shop man he has been selling all recharge coupens in airtel...he did recharge wrongly that recharged two booster pack 69and 33 at a time.he said two booster pack is activated...but its not activated,,when I WAS GO AND ASKING HIM HE SAID PLZ U COMPLANT ON AIRTEL COMPANY ITS NOT MY MISTAKE.
his shop address is:t27,yogam bakery,kovaipudur,coimbatore-641042,tamilnadu,india.
his contact number is-[protected]..

custemer number is-[protected]


plz take action under to him....