[Resolved] Airtel — unnecessary deduction | |
This is to complaint you that you have activated several services like GPRS/NOP/VAS/Airtel live) without my knowledge/concern/authority. for which you have debited/deducted more than Rs. 390/= from 30/01/2008. which please note. I have very much disappointed by this, I am very old prepaid customer using this Mobile card since 3 years. Following are the details of deduction & my several complaints to you Via phone to 121 customer executive. On 30/01/2008 I have phone to 121 for deactive my daily decrement of Rs. 1.5/= but No reply from your customer executive. after talking so many times for deactivation of this services, but no body helped me. On 06/02/2008 I phoned on 121 to talk to your customer executive Mr. Premal ( he didnt told me his father & Surname) I told him every thing about my problem, but he started abusing me with drastic words & lots of bad words. I dont know why he has done to me. he cut off my line. (you may check if you have recored our conversation) After some time when i again phoned on 121 one of your executive told me that I have activated service for daily decrement which is wrong & totally against in the sake of customer rights.( I have a doubt that Mr. Premal have started this services from there or may be he is behind all this & harassing me like this. finally i have visited ARC (Fort) on 09/02/2008 for the deactivation of daily decrement, but Mr. Nikhil promised me that it will deactive in the next 24 hours. but for your kind information it is still active & you are deducting Rs. 1.5/= daily. from 10/02/2008 you have debited Rs. 14.99/= till today for GPRS activation which i had never applied or SMSed or instruct any of your executive which please note. & Rs. 2/= for daily decrement for using Airtel service till today. I dont know what is GPRS/NOP?VAS. Then on 11/02/2008 in the morning about 10 am you have debited 99/= for VAS download, which i had never never applied /phoned/smsed or instucted any of your executive. Then on 18/02/2008 you have suddenly debited Rs. 180 for (Laughter club, Missed call info & VAS pack 50). I am totally confussed about this kind of service. therefore it is my humble request you to please refund my Rs. 385/= (+/-), mine is very hard money & i will not tolarate this again & again. Please put a high level inquiry & find who is behind this otherwise I have no option but to take legal action against your company & also against Mr. Premal in the Police or file a F. I. R or complaint for harrasing me. If you fail to fulfill my problem in the next seven days I will go to press for harassing a simple man. Thanking you, Javed Shaikh Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 179 Comments | |
Comments
The deduction @10/-is being deducted of TEXT BASED SERVICES ON AIRTEL WEB since 28th Dec, 2008 and thanks to Mr RAVI, Manager after talking with him since, 7.15 PM to 7.30 PM, who has confirmed and taken request vide number 377871 for refunding Rs 100/- balance which will be refunded within next one hour as confirmed by him.
Talked to Mr Sanjeev Dhanda at 121 tel service, Escalation Desk, between, 8.30 PM to 9 PM .today(14.01.09)-TEXT BASED SERVICES ON AIRTEL WEB charges have been deducted.today also at 2.58 PM- tel no 64611010 is sending such message
Request no[protected] has been given today-14.01, 09.Refund of Rs 150/- is due and deactivation is required immediately.
Talked to Mr Sanjeev Dhanda at 121 tel service, Escalation Desk, between, 8.30 PM to 9 PM .today(14.01.09)-TEXT BASED SERVICES ON AIRTEL WEB charges have been deducted.today also at 2.58 PM- tel no 64611010 is sending such message
Request no[protected] has been given today-14.01, 09.Refund of Rs 150/- is due and deactivation is required immediately.
I am a prepaid customer my number is [protected] please incoming calls details message details immediately please send the details for chithra.[protected]@yahoo.com its very urgent please.
AirTel — unnecessary 10 rs daily
Because of some stupid service i am being charged 10 rs daily.. how do i get this deactivated on [protected]. This is some igmobi.com [protected]
Dear Friends,
I have similar problems. Wheni topuped up my Airtel Maharastra cell last month using Online account, 220 Rs are deducted from my top up ammount. Like when I credited the cell with 555 Rs, only 335 Rs are credited.
I called up airtel and registered complaint, after 6 days i get a call from some
strange number and the womens tells me that the deduction has been done because they have credited the amount sometime back by mistake. she did not know the amount which was missing and when it was credited to me and why.
It happened with me again, yesterday when i topped with 895 Rs only 640 Rs ar credited to my cell. Once again 245 Rs went missing. Neither the airtel nor the bank knows why.
This shows the level of POOR Service Airtel provides to its suscribers. Infect this along with other problems has made me to switch from Aitel to idea and I will suggest the same to all of the Aitel Subscribers.
-ashish
I have similar problems. Wheni topuped up my Airtel Maharastra cell last month using Online account, 220 Rs are deducted from my top up ammount. Like when I credited the cell with 555 Rs, only 335 Rs are credited.
I called up airtel and registered complaint, after 6 days i get a call from some
strange number and the womens tells me that the deduction has been done because they have credited the amount sometime back by mistake. she did not know the amount which was missing and when it was credited to me and why.
It happened with me again, yesterday when i topped with 895 Rs only 640 Rs ar credited to my cell. Once again 245 Rs went missing. Neither the airtel nor the bank knows why.
This shows the level of POOR Service Airtel provides to its suscribers. Infect this along with other problems has made me to switch from Aitel to idea and I will suggest the same to all of the Aitel Subscribers.
-ashish
Dear Sir,
I Sent a message to 121 on 23rd jan.09For call list of my Prepaid No. [protected] but not received list till today plz urgent send me with informed me at [protected].
thanks.
I Sent a message to 121 on 23rd jan.09For call list of my Prepaid No. [protected] but not received list till today plz urgent send me with informed me at [protected].
thanks.
Sir,
I am a prepaid customer of your company.Sir my no. is [protected]. Sir i want to know my call detail in my no. Between 1 jan to a feb 09 to till now and recieve and dialing list.I hope you will help me without taking a lot of time.Plz send the detail in my mail id which is [protected]@rediffmail.com
or on [protected]@yahoo.com
I am a prepaid customer of your company.Sir my no. is [protected]. Sir i want to know my call detail in my no. Between 1 jan to a feb 09 to till now and recieve and dialing list.I hope you will help me without taking a lot of time.Plz send the detail in my mail id which is [protected]@rediffmail.com
or on [protected]@yahoo.com
Sir,
I am a prepaid customer of your company.Sir my no. is [protected]. Sir i want to know my call detail in my no. Between 4 FEB 09 to 06 FEB 09 till now and recieve and dialing list.I hope you will help me without taking a lot of time.Plz send the detail in my mail id which is [protected]@ymail.com.
plz sir very urjant...plz...plz...plz..
I am a prepaid customer of your company.Sir my no. is [protected]. Sir i want to know my call detail in my no. Between 4 FEB 09 to 06 FEB 09 till now and recieve and dialing list.I hope you will help me without taking a lot of time.Plz send the detail in my mail id which is [protected]@ymail.com.
plz sir very urjant...plz...plz...plz..
Sir,
I am Prepaid Customer of AIRTELConnection .This mobile give me best connectivity in any area of my state. My Mobile No. is [protected] and my name is Satish Poojary. I want to know the call detail from 10.02.09 to 14.02.09 in my mail address [protected]@rediffmail.com
Regards
Satish Poojary
Udupi
I am Prepaid Customer of AIRTELConnection .This mobile give me best connectivity in any area of my state. My Mobile No. is [protected] and my name is Satish Poojary. I want to know the call detail from 10.02.09 to 14.02.09 in my mail address [protected]@rediffmail.com
Regards
Satish Poojary
Udupi
Sir,
I am Prepaid Customer of AIRTELConnection .This mobile give me best connectivity in any area of my state. My Mobile No. is [protected] and my name is Ritu Biswas. I want to know the call detail from 01/09/2008 to till date in my mail address [protected]@yahoo.co.in
Regards
Ritu Biswas
I am Prepaid Customer of AIRTELConnection .This mobile give me best connectivity in any area of my state. My Mobile No. is [protected] and my name is Ritu Biswas. I want to know the call detail from 01/09/2008 to till date in my mail address [protected]@yahoo.co.in
Regards
Ritu Biswas
PLZ add call details option in your web. Why are hiding this?
I think TATA Is best for this. they have option for it. whats the problem ?
I think TATA Is best for this. they have option for it. whats the problem ?
sir my num.[protected] is call detail is send my email id
Dear sir,
I'm from ahmedabad. i want my preview dial call list from Dec, 2007 to Jan, 2009 . plss sir
it's realy very important thing for me."[protected]" is my number.
i hope send me details on my email address.
thnk you
I'm from ahmedabad. i want my preview dial call list from Dec, 2007 to Jan, 2009 . plss sir
it's realy very important thing for me."[protected]" is my number.
i hope send me details on my email address.
thnk you
myself sumeet, my prepaid card no is [protected].i want my incoming and outgoing call list from 20 32009.send it on my e-mail id as soon as possible.
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plzzz its very urgent...!!