[Resolved] Airtel — unnecessary deduction | |
This is to complaint you that you have activated several services like GPRS/NOP/VAS/Airtel live) without my knowledge/concern/authority. for which you have debited/deducted more than Rs. 390/= from 30/01/2008. which please note. I have very much disappointed by this, I am very old prepaid customer using this Mobile card since 3 years. Following are the details of deduction & my several complaints to you Via phone to 121 customer executive. On 30/01/2008 I have phone to 121 for deactive my daily decrement of Rs. 1.5/= but No reply from your customer executive. after talking so many times for deactivation of this services, but no body helped me. On 06/02/2008 I phoned on 121 to talk to your customer executive Mr. Premal ( he didnt told me his father & Surname) I told him every thing about my problem, but he started abusing me with drastic words & lots of bad words. I dont know why he has done to me. he cut off my line. (you may check if you have recored our conversation) After some time when i again phoned on 121 one of your executive told me that I have activated service for daily decrement which is wrong & totally against in the sake of customer rights.( I have a doubt that Mr. Premal have started this services from there or may be he is behind all this & harassing me like this. finally i have visited ARC (Fort) on 09/02/2008 for the deactivation of daily decrement, but Mr. Nikhil promised me that it will deactive in the next 24 hours. but for your kind information it is still active & you are deducting Rs. 1.5/= daily. from 10/02/2008 you have debited Rs. 14.99/= till today for GPRS activation which i had never applied or SMSed or instruct any of your executive which please note. & Rs. 2/= for daily decrement for using Airtel service till today. I dont know what is GPRS/NOP?VAS. Then on 11/02/2008 in the morning about 10 am you have debited 99/= for VAS download, which i had never never applied /phoned/smsed or instucted any of your executive. Then on 18/02/2008 you have suddenly debited Rs. 180 for (Laughter club, Missed call info & VAS pack 50). I am totally confussed about this kind of service. therefore it is my humble request you to please refund my Rs. 385/= (+/-), mine is very hard money & i will not tolarate this again & again. Please put a high level inquiry & find who is behind this otherwise I have no option but to take legal action against your company & also against Mr. Premal in the Police or file a F. I. R or complaint for harrasing me. If you fail to fulfill my problem in the next seven days I will go to press for harassing a simple man. Thanking you, Javed Shaikh Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
179 Comments | |
Comments
call you [protected]
Reply
i want to know about the incoming, outgoing, dialled numbers of this numbers [protected].plz send to this id:[protected]@yahoo.co.in very urgent
i am Prepaid Customer of AIRTELConnection .This mobile give me best connectivity in any area of my state. My Mobile No. is [protected] and my name is izhar khan. I want to know the call detail from June 01 to Till date in my mail address [protected]@yahoo.co.in
I have prepaid card can you please send the dialed numbers, Received calls and Missed calls from July 1 to Aug 03.My Mobile number is [protected].
i am prepaid cuntomer. my number is [protected]. plese incoming calls and outgoing call detail send the details on [protected]@yahoo.com. its very urgent.
Sir,
I am Prepaid Customer of AIRTELConnection .This mobile give me best connectivity in any area of my state. My Mobile No. is [protected]and my name is riteshkumar. I want to know the call detail from may 09 to aug 09 in my mail address [protected]@gmail.com
Regards
riteshkumar
laxminagar (delhi)
I am Prepaid Customer of AIRTELConnection .This mobile give me best connectivity in any area of my state. My Mobile No. is [protected]and my name is riteshkumar. I want to know the call detail from may 09 to aug 09 in my mail address [protected]@gmail.com
Regards
riteshkumar
laxminagar (delhi)
[protected]
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information