[Resolved]  Airtel — worst services

Address:Chandigarh

Sir



I had applied for airtel broadband connection on 12th of august 2011 and agent promised me to set a connection in 3 days .After that i keep calling him after 3 days he did not replied ,rejected my calls and then after 12 days on 24th aug connection established. Then i called on customer care for issue related to my login id and password .I called more than 10 times.I try to get online help but and i didnt get my problem solved .They used to keep me on hold ,disconnect my calls ,don't take calls ,sometimes they say we will send u shortly but i did'nt received yet . It cost me more than 70 rs on my mobile bill still i didnt get my Login id and password on airtel.in from where i can see my data usage. I choose airtel because of good services it provides but i have experience of such worst* services that I dont want to continue with this services. If you can provide me my Login id and password then provide me on my email id- avi.[protected]@gmail.com and my landline no is[protected] connection named by Karan Kataria
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HI
I want to bring this in notice of all. I made a payment of Rs 1700.00 on 22 of may through Barclays credit card and last date was 24 of may.on 26th Airtel disconnected my connection with the reason that I haven't paid my bills.After confirming from barlays, which shows payment has made, I call customer care and I was treated as I have done a crime and without any reason my sim was barred even I was not able to receive the calls.
Next day when I called customer care, I was told that your sim has not barred. This was ridicules. I suffered a lot on that night and I want to take this matter in front of TRAI.
If any one knows how to file a case through TRAI please let me know.
worst mobile service...i am sorry to say...but this is truth for you guys...i have requested to activate gprs on saturday i.e 24/05/08( send agprs 121)...got reply dat da service will get activated within four hours..saturday and sunday are my off..so i thought instead of going here and there..i will use internet to utilize my time and work out things that i am not able to work in weekdays from my office...contacted 121 at 1400hrs same day..guys say..that its not been activated, they are creating a online request and the service will get activated with in 4 hrs..after 4 hrs i called up again..same reply again..again..again again every 4 hrs..finally on sunday morning at 8 i called up 121...still same answer..i requested them that i need to talk to their team lead or someone from the technical i.e IN deptt or switch..as network is looked after by nokia siemens network...they said..all are busy...systems are down please call at 9..i called up at 9...and found that my calling to the customer care was blocked...i was frustrated at that time...two days have passed and the damn service hasn'nt been activated yet...my whole 2 day off was spoiled just because of your poor service...on monday..i did a sms to 121 (dgprs) and got reply dat service is deactivated...i said ok...now on tuesday i get a sms from 121 that the service is activated..now what the hell would i do for that..i didnt send request and didn't called 121 then how the hell the service got activated...and whats the need for it...all the day i am in office...and at night come to my place..just to take sleep..how would i utilize the service..its useless for me..but its revenue for you guys..coz u r charging 12/15rs per day...

lastly i woukd like to say that...i will be surrendering my connection very soon...i thought it would be nice to have bharti connection here, as it is looked by NSN.. i was previously working in NSN only...i came here and joined another company...bought airtel hoping that the "express yourself" stuff will work..but it didn't...

Airtel data card Complaints — shame on airtel part for making itself worst!!!

i had taken data card of airtell n i used for 1 month, b/w tht thousand of the times they disconnected the connection sayin' some crap of address verification n all tht. Many a times i went to the center n shouted at them n asked to make it proper.

since all were working at our house we asked them to come after 6 but they couln't come on the time tht we used to say them n do addr verification n they used to ask me to wait though they used not say the proper timing for us... so we coudn't leave our work n wait like an jobless for a week or till they come n do some stupid senseless addr verification(though we had provided passport as proof).

finally got frustated with the connection n also with the false billing n asked them to disconnect but thy asked me to wait for a period of 3 months to disconnect it. n nw i think its 3 months ... 'm nt sure whether they ll take back my datacard or not... (if any knows about it let me know...)

THIS IS HOW MY AIRTELL SAD DATACARD STOTY ENDS!!!>>>>>>>>>>
suggestion::: PLZ DONT GO FOR AIRTELL DATACARD!!!
I am having "AIRTEL lifetime prepaid " for the past 3 years. May i know the reson why AIRTEL is giving missed call to my number minimum thrice a day. And charge amounts (from Rs. 1 to 50 in the name of down load and service message) when mobile is not in use. Even though compaint a lot to AIRTEL customer care improper and worst response received and not refunding my money.
Its really funny...i don't know how to express my sadness.., being one of the topmost telecommunication providers, airtel is the worst..many times i've been complaining regarding the unnecessary calls from airtel, and unnecessary messages.,
my mom is 60 years old who barely knows how to use a telefone, she uses telephone only to recieve calls and call back if needed, she has been charged daily Rs.5 for some gameplay which she didnt even knew.She was getting some stupid messages saying 'download hotbabes' etc...at the age of 60 is it that hotbabes what she needs?? what a shame on Airtel..i repeatedly called them and only irritated responses were the answer...once they say their server is down and they can't do anthing right now..they will make sure that the problem is solved with in 10 days..2 months passed and no response..each time i call a new person lifts the phone and i've to start the story again...
INDIA IS RICH ...BUT IT WILL REMAIN POOR AS FAR AS THE LAZYNESS OF THE WORKERS IN COMPANIES AND THE POOR SERVICES PROVIDED BY COMPANIES LIKE AIRTEL..
AIRTEL WORST
Dear sir,
I got call from airtel for migration my prepaid no to postpaid on 21/2/13. They told me about plan of 149 with various benefits which was 450 min.free around 250 msg free in this plan. I accepted the plan. After that I got a verification call from airtel no. [protected] at around 11:30 am. I agreed for the plan & provide all the information about my documents.after that they sent a person named Anil no. [protected] to collect the documents & security amount of 250 rs they give me a one new sim and said that your no will be convert into a postpaid no within 7 days. After 5 days from this process I got a call from airtel executive no [protected]. He told me that they can't provide me this plan 149 which was told by executive and I accepted one. After that I got a call again from airtel named varun no [protected]. They told me same thing I told him how can you do that with me I am your loyal customer since 3 to 4 year. They ask me about the executive name who told me about the plan I told him that his name was naveen no [protected]. He said that he will call me within 10 to 20 min. But no response. After that made several call to all these no. But no one was answering my call.so plz take some quick action.& tell me what should i do.
Thanks & regards.
Sumit kapoor
[protected]
[protected]@rediffmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information