Airtel — cheating

 
91 Reviews
Uttar Pradesh, India
 dhirajapra
writing to Airtel on 27/06/2012 and talking to them have resulted nothing. they have not done any thing regarding pending conversion of my mobile no. [protected] from prepaid to postpaid since June 08, 2012. urgent action is pending from their side. if they are not able to provide the postpaid services on my mobile no. [protected] then please revert my money deposited for post paid account. u r serives are totaly frustrating. u all are simply cheating me. Airtel custumer care will simply give some ref. no. and ask for 72 hours for action. nothing has been done.
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Yes:)
Airtel is now great cheater...lack of knowledge their.
most 3rd class service all over. I hate Airtel.
Hello this is shahid khan i am using a airtel number from last 3 month's, after activating my GPRS 25 rupees unlimited pack, I found the airltel company is a cheater and a fraud, The company debit rupees 25 daily from my account but after charging rupees 25 for my unlimited GPRS pack they also charge me 30paise for per 50kb, i have complaint 10 time in airtel gallary but the only answer is we can't help you sorry sir. I have called airtel costumer care minimum 50 times and given complaint but all the time answer is that the problem will solve in 4hours. I have been charged 300 to 400 from last 11/06/2009 till now and now i am fedup from all this if any one can help out.


My e-mail address is:- [protected]@yahoo.com

Cheaters & Fraud
It is very sad to write complain against company like Airtel. Last Saturday on 13th one executive Mr Karan Kapoor pune([protected]) visited my home with new Postpaid offer. They have taken 530 Rs in advance and given a SIM(sim nuber[protected]/imsi [protected]). He has confirmed that number will be activated in 48Hr. Since Monday I am daily following with the executive and he is giving me false commitment every time. After several follow-up I asked for my money back. again he has given me false commitment and since today evening he is not receiving my phone.

I am already having one number of Airtel and Airtel digital TV at my home and having faith in company. Please arrange activate my SIM or back the money otherwise I have no choice other than complain in consumer forum or in media.

Thanks & Regards,

Amit Verma [protected]
dear sir,
my no. [protected]
i am got message 5 times that's charges is 5
the message is"Thanks for using (subscription, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs 5. Enjoy http://m.igfun.com"
this message coming from 64611010
so please deactivate it immediately.
thank you please do fast.
and refund my money !

thank you,
Regarding Mobile No [protected]

This is to bring to your kind notice that Airtel which professes to be the Best Service Providers in the Country are actually the biggest cheaters in the country...to prove this again please see mail forwarded mail below dated 2nd August and special attn to highlighted matter too..

Again to top there continous efforts in cheating us, Airtel has gone and Debarred outgoing calls on the Mentioned Number from 20th August inspite of having told them hundreds of times that the amount of Rs 10000/- they claim unpaid is already paid and mail to the same has been sent to them and the same has been referred to them too. I have tried to convince them that the Payment has been made at thier Airtel Gallery in Santacruz and the Bill Number too has been forwarded yet these people just dont wish to see reason and have asked me to go thier gallery at Santacruz. Is it not the duty of Airtel to confirm details at thier self appointed galleries and do they have a right to harass us so.

Again to day i have been to thier relationshiop centre at Santacruz and spoken to the Supervsior Sunil there and he called up some Number from the Hotline 888 and Spoke to Ashok who after some deliberations with Sunil finally Agreed that then payment has been recd and the Outgoing would be activated in the next 4 Hrs. This was confirmed by Mr Sunil too. After this between 3:30and 4:00 I have spoken to Anjali and Bakan and Tanveer and Adam and to each of them i explained my predicament and these people said the matter would be rectified shortly and the outgoing activated.

Its now nearly 4 hrs since my last discussion but these poeple at Airtel are thick Skinned and Deliberately out to cheat us common men. Thier best way to harass us is to keep sending us to this and that galleries and refuse to listen to reason. In this case i request your immediate your attn and demand harshest penalty for the Company and Demand Immediate Cancellation of My Money Rs 10500/- and Rs 1 Lac in Penalty for Causing Loss of Goodwill and Mental Agony. Dear Sir Pls take this on priority and take strict action against them for default in services.

I shall also exercise my rights to bring the matter to the Notice of the General Media through Mass media and all other available channels of communication . Copy fo the Mails sent to MIdday and Other Newspaper and Tv Channels for highlighting the inefficiency and deliberate harassment to end consumers.

Also am willing to donate a few rupees in charity to Airtel if they are cash strapped but please ask them not to cheat us common men who pay from thier hard earned money and not by cheating people like us.

From: anil panday <[protected]@gmail.com>
Date: Sun, Aug 2, 2009 at 2:37 PM
Subject: Mobile No [protected]
To: [protected]@airtelindia.com, "trai.mn" <trai.[protected]@gmail.com>
Cc: [protected]@aajtak.com, [protected]@cv.tv, [protected]@citynews.com



Dear Sir / Madam

This is to bring to your kind and urgent notice that services of Airtel are getting worse day by day and taking customers for a ride .
Inspite of repeated complaints and reminders the people at airtel seem least bothered about taking notice of regular complaints and instead choose to ignore them as per thier convenience .

I had requested a change in bill plan somewhere around 5th of July to DAP400 and they said they would do the needful from the coming bill cycle of 26th July onwards. Again i tried to contact them but they said there was some problems with them and they were undergoing maintainence till few days . Again on 14th July when i called and requested for the same, the concerned executive informed me that the request was taken and the needful would be done from the 27th of July as per the billiing cycle . I had got the reference number[protected]
for the same .

Now yesterday when i called to confirm Shweta the executive told me that they were sorry but no such request is thier with them. This is very disgusting and totally unreliable . This is taking us for granted and i strongly suggest they stop making claims of being the best provider in the country. If i were to be asked Airtle is one of the worst service providers in the country lately and they can only get worse.

Another instance is recently i purchased a new premium connection of Airtel ([protected]) from their galley at Santacruz on 02/07/09 and paid Rs10000/- as premium number via my credit card and have recd bill NO 276858 for the same. But i was shocked to receive the bill for the same amounting to Rs10000/- plus which is really shocking and when i call the customer care they say go to the ARC at santacruz and check out the problem with them. If this is not unprofessional and actually trying to cheat then what it is. If i had paid cash and lost my BILL ETC i am sure these cheaters would definitley not accept anything.

There are many more instances for which i dont have time to explain as they can actually see form their log about my complaints. I wish to inform the concerned authorities at AIrtel that i shall be taking this matter to the media with all proof and the mailers sent to them over the last few months and also i shall explore legal action against these company AIRTEL which is out and out trying to cheat the customers.

I would like to say i have three Numbers of AIRTEL namely [protected], [protected] and [protected]

This mailer is specifically for the company and the Authorities at TRAI .Hard copy fo the same being sent o the dept of Telecommunications for further Action anad consumer courts and all blogs avaialble on the inernet .

I really feel that Airtel shoukld be banned immediatley from proclaiming to be the best service providers in the country . They suck like anything and should be treated worse than dogs. I wish they were banned from providing services anymore and would like to know if there is any legal provision to take them to court for cheating deliberately.
TOOK FULL PAYMENT & DISCONNECTED MY CELL PERMANTLY. I FEEL CHEATED , PLEASE HELP
MY NO [protected]
mader hodo tumre ma ko hodu
i havent activated any sub packs from airtel but i frequently get charged rs.10 saying that"you have been renewed for cricket subscription pack from airtel" from the no.54321
i had been told by the local dealer " for Rs. 49 recharge 100 SMS-s which include local and national SMS-s for 30 days". after i was recharged by Rs. 49/- i was sent only 24 SMS-s which include local and national SMS-s and after that they started charging for my SMS. then i want to speak with the airtel customer care executives there is no response. i have been frustrated by the service of airtel.
I activated international roaming on my airtel sim before flying to Mauritius.While activating the international roaming facility, I requested them to provide me the billing rates for Mauritius. I have advised to visit the airtel website for the same.
While I checked the rates : Call back to India using Emtel (Local Network - Mauritius) was at Rs 34.49/34.99 per minute.With these rates in mind, I made few calls to India. On the second day of my arrival, I received an sms saying the outstanding was Rs 18000 plus. I was shocked and when I went through my mobile log..the billed amount and usage didnt add up. On my return to India, I requested
Airtel to provide me the details, which they immediately denied. I was asked to wait till the billing cycle would be over...which was 27 days away..However they wanted me to pay Rs 18000 immediately ..without providing me the details of my usage...2 days later my outgoing was barred and few days later the connection was suspended..without any prior intimation....all this happen while the monthly bill was yet to be generated and I had paid all my previous bill...Finally when I received the bill, I was shocked to seethe per minute charges applied were close to Rs 115 against the Rs 34.49 displayed on the website...Airtel cheated me....I immediately wrote to airtel to explain and they have been sleeping over the matter ever since....Its been 15 days and no response and now I am constantly being harrased by Airtel's Collection agents to pay the outstanding amount..
I activated international roaming on my airtel sim before flying to Mauritius.While activating the international roaming facility, I requested them to provide me the billing rates for Mauritius. I have advised to visit the airtel website for the same.
While I checked the rates : Call back to India using Emtel (Local Network - Mauritius) was at Rs 34.49/34.99 per minute.With these rates in mind, I made few calls to India. On the second day of my arrival, I received an sms saying the outstanding was Rs 18000 plus. I was shocked and when I went through my mobile log..the billed amount and usage didnt add up. On my return to India, I requested
Airtel to provide me the details, which they immediately denied. I was asked to wait till the billing cycle would be over...which was 27 days away..However they wanted me to pay Rs 18000 immediately ..without providing me the details of my usage...2 days later my outgoing was barred and few days later the connection was suspended..without any prior intimation....all this happen while the monthly bill was yet to be generated and I had paid all my previous bill...Finally when I received the bill, I was shocked to seethe per minute charges applied were close to Rs 115 against the Rs 34.49 displayed on the website...Airtel cheated me....I immediately wrote to airtel to explain and they have been sleeping over the matter ever since....Its been 15 days and no response and now I am constantly being harrased by Airtel's Collection agents to pay the outstanding amount..
AIRTEL is cheating customers so badly.
On my visit to India I realized that Airtel is lying to their customers on 121 and especially at their retail outlets. They promise something else and give you something else. Customer has no proof of what they were promised.

I wonder that if they cheat educated people so easily then what would they do with illiterate people of India.
since the last three days some guy named harman d. had been calling me regarding airtel dth service
he called today and asked me to make payment online before 3.00 pm to avail 100 rs discount per connection so i made him a payment of 3540/- rs through creditcard. he had promised me that the company person will call around 4 .00 to 5.00 and u will get the connection installed today by 7.00 pm but nobody from the co. called and he is just not picking my call the no. is [protected] he works for |Vriti Infocom Pvt. Ltd.
B-75, Sector 63, Noida - 201301
Ph: +[protected] Ext-7605
Fax:[protected]
E-mail:harman.[protected]@vriti-interactive.com
now i called from a different no. and he is just not talking after recieving my calls so i would request all the people around to beware of such calls and do not blindly believe on what u hear from them as they can even go down to any level for money
airtel is charging for calling customer care number.. and they are taking much time in giving details during a call,as they say server is slow.. so i m charged too much..
since the last three days some guy named harman d. had been calling me regarding airtel dth service
he called today and asked me to make payment online before 3.00 pm to avail 100 rs discount per connection so i made him a payment of 1650/- rs through creditcard. he had promised me that the company person will call around 4 .00 to 5.00 and u will get the connection installed today by 7.00 pm but nobody from the co. called and he is just not picking my call the no. is [protected] he works for |Vriti Infocom Pvt. Ltd.
B-75, Sector 63, Noida - 201301
Ph: +[protected] Ext-7605
Fax:[protected]
E-mail:harman.[protected]@vriti-interactive.com
now i called from a different no. and he is just not talking after recieving my calls so i would request all the people around to beware of such calls and do not blindly believe on what u hear from them as they can even go down to any level for money.
as i have the same issue, i copied the same matter, just amount is changed.
HI Guys its happened to me also, i was looted with 1650/-
Now he is not picking the call, after that only i got doubt and searched in google, then only i came to know that this fellow is a big cheater.
Please be aware of such cheaters
worst thing i forgot to tell is : i have entered into airtel dish website and entered my mobile number and email id, on the same day he contacted me on my email id and mobile, the only doubt i have is how he got my information which i entered in airtel website, is he linked with any employee of Airtel DTH?
Simple they have tie up with the backend team to generate report of who all have entered query and they call... you think corruption is only in Govt office?
Dear Sir,

My Airtel Mobile Number is [protected]
For Reduction in call rate I did an Easy Recharge of Rs.29 As per the instruction of Airtel costomer care exicutive.The service validity is One year.But the survice was available only for the first two days.
I had informed to the costomer care meny times.But they are cheated me .I did not get Any response.And ma problem is Still there.Every day i called to costomer care but the only benifit is my time wasting.
I kindly request you to bring in a solution To my trouble.
My mobile no. [protected]. I got it recharged on[protected] at 08:42 PM for Rs 50 getting talk time Rs 42.3 vide Trans ID[protected]. Without any use, I suddenly noticed on 20th April 2010 that balance is Rs.9.
I immediately tried to find out the reason, and found through a message received 17:44:04 on[protected] from sender ( no name) 54321 saying that - " you have been renewed for comics subscription service from airtel. you have been charged Rs. 30............... ". I was surprised since I never requested for this service nor any body from airtel never-ever took my consent for this service. I contacted customer service at 121 and brought this cheating to their knowledge on 21st April 2010. I got a confirmation on my cell at 11:29:56 on[protected] that " your service has been deactivated successfully ...". I was told on 20th April itself by the customer care that I wll receive a message at 3PM, but unfortunately that 3PM never happened till 24th April 6:16PM, DESPITE subsequent reminders also on daily basis. In response to my reminder, I was adviced through a message on[protected] at 19:43:18 that my request reference no.is [protected].

Please note that airtel has caused me a lot of harassment and till this moment I have not been credited back with the amount unduly and unauthorisedly charged. PLEASE ENSURE THAT MY ACCOUNT IS CREDITED FORTHWITH WITH THE DEDUCTED MONEY, AND DISCONTINUE THIS PRACTICE OF CHEATING.



M.M. GULATI
Ex-Executive Director, NTPC

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    Airtel - cheating