[Resolved] Airtel — Deducting amount for false downloads | |||
Hi, Sir my name is Sailesh and Airtel is my mobile network. Today[protected] at 8.32 AM, an amount of Rs 85 was deducted from my account saying that i have downloaded MP3FULSONG from Airtel. Actually i did not download any songs or anything from Airtel. Even i could not find any thing like that in my download history as well and in my download folder as well. Even last amount i faced this issue but i ignored it since it was small amount. But these Airtel people are doing it often and this time they directly deducted rs 85 which is not at all acceptable. As soon as i received message saying that an amount of rs 85 was deducted from my acc for download, i called customer care but they are not listening to what we are telling.. This is ridiculous and if my amount is not refunded i would go option like choosing another network through number portability option . I want to file a complaint on Airtel on this. Please do assist me. My Mobile number is [protected]. Regards, Kethu Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
AirTel — deducting amount
my cellno is [protected] and have a prb with airtelairtel people deducted my amount 30 rs said java downloaded on 11th january when i had given the complaint they ere arguing that they wont refunded.when i inform them i havent use the cell other than calling or receiving,they started to fight.my balanc was comedown to 6rs.and 20th jan again they deducted rs 5 telling me,they activitated tadlka.com,and charge is 20rs month,but i dint have the blance that much that time,they deucted 5 and i guess waiting for me to recharge again so they r going to deduct.when i havent ask anything from them to activiate why they activiate all these nonsese?andimmediately i asked them, deactiviate they did,but they infromed me they cant give my amount.Airtel people are playing games?with customers money???
Namaste Kethu,
This is to inform you that your concern listed on 24 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is to inform you that your concern listed on 24 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Kethu,
We would like to inform you that your concern listed 24 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 24 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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AirTel — deducting amount
Dear sirmy family using 6 airtel mobile numbers. every time very easily without our permission airtel deducting amount from our prepaid account for caller tune or some radio etc. some reason they have deducting our money.after deducting amount from our account we have to call to customer care to stop deducting amount next month onwards. but already deducted amount they are not repaying to us. i dont understand who is giving rights to deduct public money simply without customer permission to airtel. even small money also its our hard work money. so im requesting to stop this immedietly.