Airtel Complaints & Reviews

Namaste Mr. Trikha,

This is to inform you that your concern listed on 19 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Trikha,

We would like to inform you that your concern listed 19 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Bharti airtel delhi — Abuse on phone.

My Self nandani Jain,
Due to my family problems last month i did not paid my bill , so mr. suresh from D-184, Okhla Industrial area, Phase -1, New Delhi - 110020. misbehave and give threats and abuse to me and my relatives also.Which will not be good. I ask to company or what ever the seniour athourites they must take action.

Namaste Ms. Singh,

This is to inform you that your concern listed on 19 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Thorat,

This is to inform you that your concern listed on 19 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Hi my airel number is [protected] and
I too have a similar problem (same cricket pull service). Today I have sent a mail to nodal officer. I understand the net is bigger.

Namaste Mr. Thorat,

We would like to inform you that your concern listed 19 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Also i am facing same issue hello tune subscribe on my mobile number [protected] frequently messages from AZ-CVHTUN so please stop all this unnecessary things asap. Submit

please sir i shall be very thankful to you i[censored] can give me the details of the below mention mobile numbers.these numbers are continuously giving me miss call and when answering abusing me with slang words continuously.please sir been a profession i am very upset and been disturbed by these number.please do needful as soon as possible.
numbers are:
[protected], [protected], [protected], [protected], [protected]

Respected Sir,
I have been getting calls from unknown number repeatedly. so kindly pls send me mail about that number details... The number is [protected]. urgent pls...

Airtel — abusive language by unknown caller

sir,
i am zishan ali, continously recieving abusive and indescent call from this unknown number [protected]... please help me to identify the caller...
my cell number is [protected]...please respond me soon neither i have to take legal action against the caller...
waiting for your response and action...

Hi,
My sister got some calls from a Airtel and Vodafone no. in Rajasthan. The unknown caller at the phone used very abusive language. The unknown no. is +91-[protected] and +91-[protected].
How do i get the identity of those callers.
Should i log a FIR against those callers?.

Dear Sir/Madam,

I also have the same complaint, where I want to bulk block some unknown incoming call numbers at a time when I am free. I am fed up with calls from unknown numbers such as [protected] and [protected]....please do the needful...thank you

Hello Sir.,

My mobile no is [protected] and i'm receiving an call from[protected] . I have never subscribed to this service. Please DEACTIVATE me from this service IMMEDIATELY. I don't want to be ripped off by a service that is of no use to me.

i am getting unknown calls fro other numbers my no. is [protected] and e mail id [protected]@gmail.com i need call records for all outgoing calls from last two months

Hi,

I got a miss call from no +92 [protected] on 2nd Aug 2011 at 7:00 am. after seeing the code +92 i realize that its an international call. i dont reply to it.
kindly look into this matter and inform me .

Thanks
shekhar

Airtel — subscription to unknown service

I have not registered for AD-55381 service. But often I get a message stating that "Renewal to subscription done and will be charged Rs. 1 dailly"
I want this to stop immediately.My mob no. +91-[protected]
regards,
Sugumar

this is my number [protected] sir ,
and other number is(airtel-[protected]) this number call for my number and bad words

Namaste (asianselvam),

This is to inform you that your concern listed on 17 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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Namaste ( psyedalt ),

This is to inform you that your concern listed on 19 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste ( psyedalt ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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This is informing you that my sister has been receiving different unknown phone calls since last 1 months, the person who are calling her she doesn't know why are they bothering & abusing her a lot, because of that calls she is not receiving her another calls which can be important for her. Kindly do something for that trace the phone calls location and take immediate action against this. The Unknown phone call numbers are [protected] and [protected].


Please do something as soon as possible.


Regards
My sister mobile no :- [protected]

number o[censored]nknown caller-[protected]

i got so many unknown calls plz block it

Namaste Ms. Kumar,

This is to inform you that your concern listed on 19 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ms. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Ms. Pathak,

This is to inform you that your concern listed on 19 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ms. Pathak,

This is to inform you that your concern listed 19 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Ms. Pathak,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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I am a shopkeeper and I have my store in visnagar, mehsana, Gujarat.

My store name is Martin mini store and since last 2 Mont every day I take follow up to Airtel distributor mr.sudhir and he always avoiding me he always says that he has no demo card
In my shop I have all companies demo card for recharge but I required Airtel demo recharge card as customer demand

But this person is never ready to help me...so how can I get Airtel recharge demo please help me

i have recieve a message that "you are a WINNER! Your number has been chosen for a $2500 CASH prize call +[protected] to claim." So, give me information about that message and it message comes from your message center no. [protected] so give me the information at my email and contact no. [protected]. It a fake message or True.

Thankyou.

To Dr. Brown,
I have received a message from ur side that my mobile no. has won GBP 500,000,00 in he ongoing orange INTL Mobile Draws UK. but i didn't find any provision on this context at ur site. Please guide me what to do. reply soon as possible

AirTel — Message complaint

I sent PORT [protected] from mobile five times to 1900 on[protected] but a single revert msg was not recieved.
please look into the matter

Regards
AG

AirTel — wrong message

sir,i got lot of wrong messages from this no.[protected].plese send the details of this number

Namaste Mr. Yadav,

This is to inform you that your concern listed on 18 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Yadav,

We would like to inform you that your concern listed 18 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Broadband — Complaint not addressed

I have a Airtel Broadband connection numbered[protected], Account Number[protected] since the last 3 year.

Recently on June 30th 2011 I changed my residence and thereby requested for a transfer of the same above mentioned connection.

The connection was restored on 14 Aug 2011.


Subsequently I received a bill on September 2011. but there was a mistake in the bill as the billing period was mentioned from 26-July-2011 to 25-Aug-2011. As during this period I have not used the service of Airtel as it was not restored to my new residential address, I lodged a complain in Airtel Customer Care on 17-Sep-2011.

The registered complaint number is 4228492 on 17-Sep-2011. Since then every week I have been calling Airtel Customer Care for resolution of the problem but as of today also it has not been resolved.


I have even escalated this to your escalation department and was assured by Mr. Syed that this would be resolved within 2-3 days and I would be receiving call from your back office but till today no calls have been received by me.


I fail to understand how can it take Airtel to resolve any issue so long now that it is more than a month, This seems to be a question mark on the Competency and Integrity of your work.


I hope that Airtel becomes a little serious and addresses customer problems. I am sorry to say but off late Airtel Customer Care has become a joke and full of insensitive people who do not care to address customers problem.


During the period when my connection was not transferred I got calls from Airtel for new connection which they promised to install in the very next day, however when I reminded your customer care executives of my pending transfer request I was told it would take time, How is it possible that you can give new connection within a day or two but to transfer a connection you take more than a month. Is this not harassment of customers.


Please ensure good services to your customers who have been associated with you for long.


Hope that my problem would be looked into and resolved as soon as possible with high priority.

Namaste Chinmaya,

This is to inform you that your concern listed on 18 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Airtel is simply is giving false assurance. My issue has not yet been looked into.
Even though the urgency had been conveyed after 3 complaints.

Namaste Chinmaya,

Further to our discussion dated 18 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Again and again the same problem is created by Airtel. This time also you guys closed my complaint with number 32966654 on 19th May with out resolving the issue. So on what basis you are saying that you need some more time to solve my issue.
Nobody called or visited my house but my complaint got closed. Please answer this what rubbish is going on.

-Chinmaya

Namaste Chinmaya,

We would like to inform you that your concern listed 18 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Sir/Madam
I am a BSNL user but I am getting about 50 missed call from an Airtel number which is [protected].
It is causing me disturbance all the time during the day time aswell as in the night. So, please provide me the information about this person so I could handle it.
Thanking in anticipation
Regards
Madhur Gupta

i am reliance user and i am getting missed calls from airtel no. i.ie.[protected].so plz tell me the person name who is this so that i can tackle it.

behab ke lode airtel wale teri maa ka jai sala gandu network hain tera

Airtel — Unknown call and nobody speaks

Hi Sir / Madam,

My sister in law is getting a call from [protected] and once she lifts the phone then the person does not speak. This is happening from last two days.

Can you please let me know how to track the person? or can we punish him. I also tried to call from my mobile and he / she is not picking the phone or does not say hello also.

Can you please let us know how to handle this case.

Regards,
Venkat

Airtel — receiving unknown calls.

Dear sir,
i am D.Robert i am live in thirupathi, my number is [protected] this number is airtel , i have receiving unknown calls from this number [protected]
they pepole tacking nonsense for me, so please take the action.

thanking you.
D.Robert

Airtel — frequently receiving calls from unknown number

i received frequently uninterrupted calls from one number [protected]. I want to know the details of that number and the name of the person and address where it is locate. I am getting sleepless nights on every day for that. Please provide me the complete details.

Namaste Mr. Mahadik,

This is to inform you that your concern listed on 18 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Mahadik,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — rates

i have been in Airtel for past two years...one day before i did topup of Rs.30/-...but i didn't get the talktime ..so i call to customer care then they said that for Rs.30/- of topup you will get 20 minutes STD calls free and one month validity...what is this nonsense plan...

what is th purpose of doing topup...to increase the balance and no validity...if they changed like that then how do we know...
Then next problem is about coupon charge...i bought the Airtel sim card from my native place that is out of chennai...now i m in chennai when i bought coupon recharge in chennai then they are telling that recharge can't be happne becoz your card is not belonging to chennai...what is this..

really i fed this airtel service...

my phone no is [protected] very difficult to continue connection because o[censored]nwanted unnecessay deduction of money without call

-0n 10th sept 10 deducted 45/ complaint lodged but no response

no refund so far no suitable response from u


It happened previous so many occasion


from "Aleyamma rajan

Namaste ( navshabs),

This is to inform you that your concern listed on 18 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste ( navshabs),

Further to our discussion dated 18 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste ( navshabs),

We would like to inform you that your concern listed 18 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — took my final payment twice

I have Stopped my airtel no. in feb. and the collection officer came home to collect the final payment of 1400. I told him that this is been debited from my SBI account every month through ECS sevice. he said this is a final payment and it will not paid through ECS so u pls pay it by cash. so he took a cash payment on 2nd march 09. n when i checked the accound it was also debited from my account on 2nd mar, 09. n till date they have not refunded .

Airtel — AIRTEL 3G INTERNET ONLINE RECHARGE FAILED BUT MONEY DEDUCTED

I tried to airtel 3g internet online recharge of rs. 249 INR to my airtel prepaid no. on 13th dec 2012. Recharge failed but money deducted from my SBI account.I used SBI Master debit card for online recharge.My airtel prepaid mobile no. is [protected].I want my money (249 INR) back.Airtel online service is so pathetic.

Namaste (navshabs),

This is to inform you that your concern listed on 18 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste (navshabs),

Further to our discussion dated 18 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (navshabs),

We would like to inform you that your concern listed 18 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — location of a simcard

I need to find my sim card which is used by an idividual in kolkata and the sim is still active. My phone # is [protected] and it was switched off just about an hour or two.

i want to find my freind

AirTel — simcard location

Dear Sir,
I have lost my mobile phone 5800 xpress music imei no. is [protected] mobile sim no.[protected].so please tell the location of the sim & please contact me.

Airtel Sim Card — not responding on any mobile

my sim card Airtel no - [protected] (Prepaid) is not working with any mobile. after inserting the sim no mobile is responding, its hangout. it has sufficient amount more than Rs 900 . its validity is up to june 2013.

Bharti Airtel — TO UNSUBSCRIBE MMS SERVICE

Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Dear sir/Madam,

Sub:Unsubscribe/ deactivate mms in Mobile No: [protected].
I have not activated any MMS service in my mobile. But I am receiving
sms message and deductiong 2 Rs from my mobile account. I want to deactivate the same
immediately. In this regard,I had sent e-mails to the customer care of
Bharti Airtel Ltd @[protected]@in.airtel.com
on 3.09.11 &04.09.11 .But no result.Still they are sending MMS & deducting the Rs.2 per MMS,
PL TAKE IMMEDIATE ACTION TO DEACTIVATE THE MMS IN [protected],

Matter very very urgent.
regards,
JINCY
[protected]@rediffmail.com

Airtel — Unsolicited MMS

Unsubscribe / Deactivate MMS
Unsubscribe/ deactivate mms
Mobile No: [protected]. I have not activated any MMS service. But i am receiving pictures and deduction of 2 Rs from my mobile account. i want to deactivate the same immediately and return back the same immediately

It looks like the problem is not yet resolved.Can you please work on it to resolve the problem.

Namaste Mr. Shiraz,

This is to inform you that your concern listed on 17 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Shiraz,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AIRTEL DIGITAL TV — set top box

My settop box is not working since 26/2/2012.Several complaints were filed by me but no action was taken till date .The setop box is to replaced by new one by swaping.But from last 18 days i am being told by the airtel office Anantnag that the settop boxes are not available .About 130 Rs have been deducted from my account without watching nothing.My customer id is [protected]. I request you to look into the matter and take action accordingly.

Namaste Mr. Shaikh,

Further to our discussion dated 17 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Shaikh,

We would like to inform you that your concern listed 17 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Areesha,

This is to inform you that your concern listed on 17 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Areesha,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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AirTel — airtel negligence

on 23rd sep my mobile got disconnected with out prior information to me &with out any valid &proper reason . iam an esteemed customer paying advance payments with out receiving rental bills.it is an utter negligence from airtel.on 27th i have changed my sim at vikrampuri secunderabad thinking thatproblem with sim later i came to know airtel suspended my services.in this i have lost all my valuable datain my old sim . my new sim got activated on 01 oct.my question is why u have suspended mycell services with out intimating me,how i will get my old sim data ,why it took ten customer calls to made by me for revoking the service for the last ten days.
who is responsible for this stupid act what action u r taking against the culprit .
what compansation u r paying for me.
i want a detailed explanation otherwise i will go to consumer court for the justice i[censored] r unable to revert back with in 24 hrs pls disconnect my mobile connection.

Airtel New postpaid connections — Negligence of handling customer

this is to inform that we at gammon cooling towers limited vasai road want some connections. we approached sanghvi infocomm for the above said the person came with incomplete information.
Then he promised to send other guy for same but he didnt came. Then we went to Airtel Relationship center which opening shortly at ambadi road vasai. There we met Mr. Kishore he promised to visit our office on 6/10/07 by 11' o'clock but he didnt came. we want to know that do we need something special to call airtel executive to our office. If ya pls tell us or take necessary action.
regards
Devendra Kumar
Manager Purchase

Airtel Postpaid — Not verifying my address

Airtel offered me a postpaid sim on my landline basis. I have taken it 13 day ago on 8th Nov. 2007. Airtel executive given me a sim at my home and have taken all necessary document. but after 5 day on 13 Nov. 2007 I got an sms form airtel that my out going services going to stop due to negative response in address varification. I shocked that no one called from airtel that their executive coming for my address verification. After getting this sms I called to cust. care at 121. They told me that their executive see locked my home. I told them that I am doing job and in working days, I am not able to meet at my home. They told me that they will send their executive on Saturday on 17 Nov. 2007. I asked them that is my outgoing facility would be denied. They told me that they are not able to clear it. I requested that please don't stop outgoing till Saturday. They noted my request and told me to wait till Saturday. But on the same day in evening my outgoing stopped by airtel. I called cust. care again and told them about my prob. They told that they are unable to reactivate my outgoing services. I requested them to verify my address on Friday 16 Nov. 2007. They told that they would send their executive on Friday in morning till 11:00 AM. Next day I wait at my home till 11:00 AM but their executive did not come at my home. I called cust. care again and told them about my situation. They requested me to wait till Saturday 17 No. 2007. Again their executive did not come for address verification. I called cust. care so many time but they said to wait till 23 No. 2007 and said that they are not able to reactivate my outgoing call. I told them that your executive is not coming for verifying my address that why I would face problem. I told them that I can pay in advance or I can come at their airtel office in noida, but they said sorry there is not ant other way to resolve this prob. Noe today is 20 Nov. 2007 but still I am facing this problem. No one ready to solve my prob. Now they are telling that my bill would be generated on 24th Nov. 2007. My rental is 399 per month in which they are providing me 399 free talk value. But my out going services was stopped that's why cant use that talk value and I need to pay my bill also. Is it acceptable???????

My number is [protected] and AIR TEL can see my problem

Yes, thats what big companies do. The customer care is a big in most of the big companies. They cannot help in anyway. Anything you ask they say" we are sorry sir, i cannot help you in this matter". Then why these companies set up customer call centers. Customer care is now only doing sale not care. Airtel is the worst. Do not rely on airtel.

I lost my sim card.Thats why I went there to take a new sim card on 28th feb.But its not yet activated.When i am calling on the no. given on the receipt they are not picking up the phone......

Airtel — Conversion of Postpaid to Prepaid card

As a company employee i agree ...

Airtel is doing such kinds of mistake due to sftware correpted

[protected]

Airtel Mobiles — Harrasement

dear friends
Im using airtel mobile from last app 18 months. Most of the time this company is getting confused in adjusting the payment in proper account.During the month of may 2008 company deposited the payment of some other customer in my account and my payment in someone else and stoped my outgoing calls. After having long communication and arguments they did the correction but not fully.
after that things were going smoothly and last bill we received from 02/08/2008 to 01/09/2008 of Rs 1206.00 was paid on 15/09/2008.cheque also got cleared from account.suddenly on 20/09/2008 we got a message that your outstanding of Rs 590.00 is due and pay it immediately. from next day onwards we started getting phone calls to pay the same. first 5-6 caller were not aware of anything. after that we emaild our complaints to them and we got a reply that they did a mistake in maonth of may2008 by depositng the some other cutomer payment in our account and they hav reversed the entry on 12//09/2008 so thats why this payment is due.
this is ok.
but my point is that you have revesed the entry on 12/09/2008 then how can you harrase the customer from 15/09/2008.
After that Airtel customer service have made my life misreable. they called me evry day atlest 2-3 times and evry time i requested them to send me the bill of sep with this amount added but these guys did not stopped here.
my point is that if you do some mistake then first of all they should give the details and some time to pay but no they kept calling me everyday 2-3 times from diferent location.so my advice to all dear friends to have distence from airtel.and kindly advice me to proceed further.Some time i think to go police station to lodge a Fir Against them. please guide me.

thanks

AirTel — mobile no

sir i want to know about the mobile crime unit, if any then plz conform me and give methe mail id or contact no

i wanted to know the owner of the mobile number from which my sister used to get call and the person used to talk vulgar things i have registered my complaint in police but that make no results what should i do
please help me sir
call me [protected]

Airtel Mobile — Negligence of Airtel approval- Waiver

Dear Sir/ Ma'm You have not updated my waiver of 300/- committed to me in the reference numbers I have written below... That is the issue... You pl. check the details of the complaints and then reply... Saurabh

--- On Fri, 28/11/08, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:

From: [protected]@airtelindia.com <[protected]@airtelindia.com>
Subject: Your Airtel mobile (#[protected] ) [REF:[protected]]
To: [protected]@yahoo.com
Date: Friday, 28 November, 2008, 5:21 AM

Dear Mr. Mittal,





Thank you for contacting Airtel.



This is with reference to your email regarding activation of Local and STD Pack for your Airtel mobile [protected].



We realize that this situation must have greatly inconvenienced you. We are a customer centric organization and as such would want every interaction you have with us to be a pleasant one.



Please know that has been our privilege to have you as our valued customer and would like to thank you for your support.



We wish to inform that your request for the deactivation of Local and STD Pack (local and STD A2M pack (Rental Rs 49)) has already been deactivated with effect from 30 September 2008.



You may send BP to 121(toll free) to know about your current bill plan and call charges. For further details regarding available bill plans you may visit our website www.airtel.in .



It has always been our endeavour to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements too.


We value your association with Airtel.





Regards,



Nishi Prabha

Customer Services

Airtel





DISCLAIMER AND CONFIDENTIALITY NOTE:





The information in this email is confidential and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
---- Original Message ----
|[protected][protected][protected][protected]|
| |
|--- On Wed, 19/11/08, saurabh mittal <[protected]@yahoo.com> wrote: |
|From: saurabh mittal <[protected]@yahoo.com> |
|Subject: Complaint regarding negligence of AIRTEL CCE's |
|To: [protected]@airtelindia.com |
|Date: Wednesday, 19 November, 2008, 3:30 AM |
| |
|Dear Sir/ Ma?m |
| |
|This is to bring to your kind notice that I am using the GSM Mobile |
|Connection |
|[protected] since October 2005. I have been a loyal customer but for the |
|last 5-6 |
|months, I am facing a problem as under: |
| |
|I have got activated a package of Rs. 49/- p.m., on which I am provided |
|local |
|calls of Rs. 50/- and STD Calls worth Rs. 50/-. But this package was |
|activated |
|twice, by the fault of AIRTEL only. I again and again called up Customer |
|care. |
|But no solution has been provided yet. For more details, you can confirm |
|with |
|the call records, and the following reference numbers. |
| |
|I have been calling up Customer Care regularly from 30th Oct 2008 till |
|today. |
|Details are as under: |
| |
|Date Time Appx. Reference Number CCE Name SMS |
|[protected]:00 a.m. 19028411 |
|[protected]:00 a.m.[protected] |
|[protected]:09 a.m. Waiver Approval SMS |
|[protected]:40 a.m.[protected] Richa Ghai |
|[protected]:30 p.m.[protected] |
|[protected]:08 p.m.[protected] Prakash |
|[protected]:50 a.m. Usha |
|[protected]:28 a.m[protected] |
|[protected]:00 p.m.[protected] Sushma Devi |
|[protected] |
|[protected]:52 p.m. Waiver Approval SMS |
|[protected]:50 p.m.[protected] Balwant Singh |
|[protected]:42 a.m.[protected] Nidhi Jain |
|[protected]:14 p.m.[protected] Harjit |
|[protected]:30 p.m.[protected] |
|[protected]:11 a.m. Waiver Approval SMS |
| |
|All the calls have been made after a lot of sufferings, harassments and |
|mental |
|pressure. |
| |
|During atleast 25 calls in the previous 20 days, I have wasted precious |
|time of |
|at least 25*10=250 minutes i.e. more than 04 Hours approximately. |
| |
|Other than these I have been receiving 2-3 calls daily regarding pending |
|bill |
|payment, which should have been adjust in the waiver amount. Again these |
|calls |
|have wasted appx. 1 Hour. |
| |
|I am not only asking about the waiver grant, but also the answer for all |
|of |
|sufferings and harassment I have faced due to negligence of the Customer |
|Care |
|Executives, who represent Bharti Airtel. |
| |
|I have faced a lot of mental stress during this period and am unable to |
|concentrate on my day to day duties. Your negligence is showing adverse |
|impact |
|on my job too. |
| |
|I need immediate reply from your side. |
| |
| |
|Saurabh Mittal |
|[protected] |
| |
|Date 19th Nov. 2008 |
| |
| |

sir
a service is activated on my mobile number thats web address is -www.m.igfun.com, sir i want to
deactivate that service.please send me link to deactivate that servece on my number.

Thanks&regard
Ashish k rai
mobile no-[protected]

Sandeep kumar Tiwari — verification of the email

sir,
my name is Sandeep, i am working in the social NGO at mumbai. the following mail has been send to me regarding that you have won a prize money as a lottery . i want to know that the email is right or not and i also want the details of that company. i will be very thankful to you if you kindly send me the mail as soon as possible.The following mail is listed below:-

2nd Floor Berkley Square House,
Garki W1J 6BD London,
United Kingdom.

which says you have a draw from ( a computer ballot system drawn form 25, 000 company mobile numbers, and 30, 000, 000 individual mobile numbers from the 45 mobile networks from Australia, New Zealand, North America, South America, Europe, Asia, Middle East, India and Africa as part of International Promotions Program, which is conducted annually in Britain, London.

This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public. To begin the verification process of your prize, you are required to fill and submit the below verification worksheet.


where CCS Courier Service says that they have received the above package that is listed below:

Welcome to CCS Express Courier Ltd
Unit 98, Evens Business Center, Belgrave Street,
London United Kingdom.

We are pleased to be at your service, with our strong assets base, insurance cover for all deliveries and good working relationship with the Nokia Mobile Promo International Program.

We have just confirmed that you have been officially cleared for payment by the Verifications Department at the headquarters of the Nokia Mobile Promo International Program.
All your winning documents which include your certificate and a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the Nokia Mobile Promo stating that the money was obtained legally through the Nokia Mobile Promo Sweepstakes will be sent to you as soon as you meet with any of the options selected.

You can now begin the final step of the claims process, which will lead to the releasing of your parcel. With regards to this, there are three options open to you; you are required to select the most convenient of the three.The options, together with their associated conditions are presented below:

Your cheque has been packed along side other relevant document that will facilitated the clearance of your cheque into your bank account. The fee you are paying for your mailing fee is 650 GREAT BRITISH POUNDS equivalent to 48, 350 INR to a diplomat that will be confirming your payment in your own country before the delivery of your won prize of 200, 000.00 GREAT BRITISH POUNDS will be made to the mailing address given to us in your previous email.

Sir, kindly help me URGENTLY that the above details are true or not and what should i do.

Thanks
Regards
Sandeep

i want to know my bill

today @12.39pm i recharged for rs.786 .i got the tr.id.no.[protected].my bal.did not increase.when i cotacted them, they told me this full recharge is valid for one month, shockingly.all these years i have recharged for lesser amounts, there was no strigs like this.am sorry this amounts to robbing.when i went to recharge to day, they never told me this condition.other wise i wud hav rechrgd for lesser amount .kindly arrange to remove this condition or other wise, no other go i got to go consumer forum. iexpect ur early reply. thank you.

Airtel — abt mob. no. verification

Me satish kumar mob. nos. [protected] and [protected] port into postpaid airtel but due to verification there are no outgoing facility on these numbers. please check these numbers or verify again.
my reference numbers are F[protected], F[protected] and F[protected].

Airtel — Lost my number due to negligence

Hi,

I hate AIRTEL as I lost the number I has since past 6 years due to their carelessness and who cares attitude. The customer care doesnt bother if they are losing customers. I had ported out my number from Vodafone to Airtel and they just disconnected my number without even informing me. I will forever repent for choosing AIRTEL

After submitting my documents at 2 different airtel stores they only kept saying they did not receive it. What nonsense is that. I[censored] dont receive documents submitted at the Airtel store where do we go?

Due to this I had to go through Hell of a Time with managing my telephone banking and stuffs.

Now i recommend everyone please dont go for AIRTEL their service S****....

Namaste M. K. Nath,

This is to inform you that your concern listed on 17 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (mktnath),

Further to our discussion dated 17 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (mktnath),

We would like to inform you that your concern listed 17 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel India — I want to convert my sim in LTV Plan

Sir,
I want to convert my sim on Life Time Plan with Rs 495 my no is [protected]. I have purchase this sim in year 2005 Aug. But they say ur sim is on nokia bundle offer and u could not convert ur sim in Life time Plan. Now i am not using any offer feature on this no then why i could not convert my no in Life Time Plan.

Deducting money
My Cell Phone Number is [protected] .Every month Rs. 30 is charged me for Yahoo Zone and i dont even use it coz i've Mobile Office facility, Then why would i use Yahoo Zone.Pls Deactivate my Yahoo Zone serices, i dont want .

Thanking you,
fateh singh maharia

Airtel — no 121 service and deduction of money

Sir, my airtel mobile number is [protected] and my service provider is airtel Bihar . I am using this number since september 2008 . Airtel company in his document provided at the time of registration promises that it gives 24 Hr custumer care service on the number 121 . but sir they are cheating sir they not providing this serivice to my number for a single hour also not only this sir there complain number 198 is not working on my number i dont know why they have blocked these service on my number regarding this i went to there office two times but both thimes they said that it will start working within 1 day but sorry to say sir it has not started regarding this i mailed them also but then they told me to send complaint in written form i.e sms to there number 121 but sir this service was also blocked on my number . now i am fully harashed by them . not only this sir on 5/10/08 Rs 10 was deducted from my account regarding this i mailed them because 24 hr 121 service never works . and in reply i got sir that was - i have activated the cricket pack by dailing[protected] . but sorry to say sir i have never dailed this number . they also told me that i can dail[protected] again and can deactivate the pack but sorry sir this number is also not working on my number it is also blocked on my number . I mailed to them again to provide me my call detail but they did not reply. You only tell me sir how i can call a number which is blocked and not only this sir my DND serivice is also active . ( Do Not Distrub service ) . and today on 12/10/08 Rs 10 was also deducted from my account.and you only tell me sir what to do and where to call and mail. Now i am fed up of this sir . Company like this ( airtel 0) and there there way to earn money ( black ) are making fun of your ministry as well as democracy of India . I Beg of you sir please do somethig and save me from this company-- Sir today on 13/10/08 i also went to the office of airtel but i was not treated good by them .Rajesh Kumar and Ajay customer reprasentative over there told me that take the token and come after 4 hours . after all this i was finally handled by one another person he took some time and told me unofficaly that the charging was done wrong and siad that there will be no refund for this . at last he told that the cricket pack will be deactivated after 3 days. sir i am now fully harshsd by them .

I've received a Sms from Airtel "Thanks for using (subscription, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs.10.Enjoy http://m.igfun.com

I want to know when i have not subscribed to this service since i am not interested at all, then from whose consent Airtel has deducted Rs.80 frm my a/c.

This is highly disgusting, irresponsible & unprofessional from behalf of Airtel.

My Cell no. is [protected]
.
Kindly look into the matter at the earliest.

Good evening, Well first of all i wanna tell u that m really very much frustated from airtel . i have made a lot of calls to airtel customer care service but there is no action taken from any end . Each and every time a new complaint number and no further action from ur side at all . my airtel number is [protected]. and upto now, more than 320 bucks have been deducted without any reason . 60 rs. from stardust pack, 150 rs, from java script game, 46 rs. without informing any reason, and lots more. each and every time money is deducted. This is last step m taking before going to consumer court. i[censored] can take any action that"s fine otherwise i have to do something because m really very much frustated. i[censored] gonna check my account details, plz. check it from december. and plz. barge all my calls i have dialled to cust. care services. m having most of the calls recorded in my cell phone also. So, Hope that u will surely take any action regarding my number.

njfofkpfkpfk'palf'p[al'[paldf[pald[ald[]a

i want free std calls from my mobile my mobile no;[protected]

Deducting money
My Cell Phone Number is [protected].Every week Rs. 30 is charged me for Yahoo Zone and i want even use it coz i've Mobile Office facility, Then why would i use Yahoo Zone.Pls activate my Yahoo Zone services, i like it

i am waiting for the activation

I WANI BILL IN MY MAIL

sir iam using motorola a925 .my is activated in mobil office, but setting s are not deliver.how can i activate mobil gprs, ?
how can activate airtel ltv?

I have an AirTel no. [protected].
Whenever i open up a website and close it a message flashes like u have used 20kbs or some nd u have been charged like 30 paisa..
but after that it starts to deduct money from my account rapidly and i am also able to see that by checking my balance at an interval of 5-10 sec...
Then after all this a msg flashes that u have been charged Rs 32.48 for using 2165.65 kbs of data.
whats dis ???
i have tried so many times to register a complaint on airtel but they never listen to me ...
What should i do now ??
this has happened with me 2 times(Rs 32.48 each)

Okay i am waiting for that...
Thank You..

Sir,

my name is vipin kumar sharma, i m using ur service last year(+91-[protected]), last one mont i face money deduction problem, i have discuss this matter cusomer executive bt they didn't gave suitable response..please do very soon shortout this problem.


Vipin Sharma
+91-[protected]
sharma1983.vipin 2gmail.com

My self karan sarna, having airtel prepaid connection number is [protected], from last one month approximately 150rs has been deduct from my account, one message came daily on my mobile from 54321 regarding games and deduct rs 3 every time, and two times 60rsdeduct from my account, I have not given request to any where for activation of this service, minimum 20 times i called to custmer care thay are not helping, i have complaint number also that is [protected]. I am very fed-up from airtel. Please help me. and fined them minimum 1000rs as a penalty

Hi...

I am Kartik my no. [protected] mujhe bhi Airtel k gclub se same probleam ho raha hai without reasone mere bhi balance deduct kar rahe hai.

Airtel is not a good company, they have settled down their softwares for deduct money from customer accounts with different ways, Only in airtel i have also seen lot of complaints, please take strict action against them.

i am not agree with you. My number is working and getting same sms on daily basis. every day money deducting from my account. My alternate number is [protected]. can be contacted on it. I will not suggest anybody for airtel, really bad company . u deduct money from the cutomer accounts, I have seen lot of people are frustating from airtel, once portability will start...everybody will change

Airtel — every time deducted money

I have regiester do not calls register on every time phone no 1909 as per your call on this no. message from Airtel dear customer your requestet for activetion of this DND service has been registered but i check my account balance of Rs.159.59 on date 17.01.2011 in morning and after check in evening my blance is Rs.114.59 deducted and call to castomer care next time not deducted from my account please check urgently basic



[protected] AIRTEL



Thanks

Neeraj Kumar
[protected]

We are Using Four Airtel Prepaid NO:[protected],[protected],[protected],Respectively And after evry day or two they charge rupees ten or from us for any reason?and when we call 198 they dont refund it and even talk with us very harshly.they dont believe us.......it is the problem of every airtel user and i want a reform for everybody.....thank you..please work on my statement.....

Hi this is dalip bhatia and i am a user of airtel no:[protected].i am suffering from a money deduction of rupees 10 or 20 every week ....i am dont want to use any of the services of airtel and i never activate any value added services on my number but still they charge and never refund it they talk to us very harshly....when we say that we'll change over to any other telecommunication company then they say ok thats fine .......they always send messeges to us and never ever activate the do not disturb service?i want answer and i want reform thanking you.........

I never download anything from the stupid airtel website or use any sms services, then why am i charged rs20 and rs15 today and last month? I just get messages about weekly sub, tadkalive and java game download and the balance is gone. I don't even visit the airtel website.This is unbearable now, either you people correct this, that is stop deducting money unnecessarily or else i'll see to it that none my friends or relatives uses airtel ever again. My number is [protected].

Sir. i have a prepaid connection of Airtel no.[protected] and every time i am geting messages fro airtel and there after my money is being deducted from my account. after contacting customeer care it is told the you might have pushed any button, which is false and a trick to misguide the customer. please stop thse all and make my money refund or if it continue i have to put it in Newspapers and other my freinds to stop using Airtel.
mahesh

AirTel — MONEY DEDUCTION

company diduct sum of 30Rs in my prepaid accout (radio services) which is not open by me. almost 3/4 times i lalk to custmor care ex. but all the time they drop my phone or making it in hold,

is this the way company treating us.

mobile number [protected]

Respected Sir,I Beg To Say That I Am A Class 10th Student I Am Suffering From A Rupees 25 Reduction And Last Night When I was Using Internet[Facebook] I Got A Message From AirTel And Came To Know That An Amount Of Rupees 25 Has Been Deducted From My Balance.Internet Pack Of Rupeees 98 Is Already Activated On My Number And Still This Problem And I Was Not Even Downloading Anything At That Time.The Message That Came To Me Was As:-Thank You For Downloading Value Pack From Airtel.You Have Been Charged Rs 25.Get Latest Games At http://203.115.112.29/eagold/?source=od_alhome

I Am Very Annoyed And Want To Get My Money Back ...........................................................................
Please Contact Me On :[protected] .

Thanking You.

SIR,I AM USING AIRTEL NUMBER:[protected] AND I AM VERY ANGRY WITH THE MONEY DEDUCTION
OF RUPEES 20 LAST NIGHT AT 12:25 AM AND THE MESSAGE THAT CAME TO ME WAS AS:-[THANKS FOR USING WEEKLYSUB SUBSCRIPTION SERVICE FROM AIRTEL.YOU HAVE BEEN CHARGED RS 20 FOR LIVE CRICKET ON MOBILE TV.] I HAVE NOT ACTIVATED THIS SERVICE AND NEITHER I WANT TO USE IT BUT I DON"T KNOW HOW COME THIS SERVICE HAS BEEN ACTIVATED ON MY NUMBER .
I AM VERY UNHAPPY WITH AIRTEL AND I WANT MY MONEY BACK..........
THE COSTUMER CARE NO 121 AND 198 NEVER ANSWER THE CALL AND THIS IS VERY BAD ASPECT OF AIRTEL.....................
AIRTEL I AM GETTING FED UP OF WRITING COMPLAINTS I BEG PLEASE STOP DEDUCTING MONEY
I DONT WANT TO WASTE MY TIME IN WRITING COMPLAINTS BUT IF A RUPEE WILL BE DEDUCTED
FROM MY ACCOUNT WITHOUT MY CONSENT THEN I"LL SURELY PROTEST ..........RETURN MY MONEY BACK TO ME.................



THANK YOU.

Airtel - Phone Services — Automatic subscription and Charges without informing

Some jokes SMS are coming each day which prompted me to call Airtel customer service and I came to know that my mobile has been automatically subscribed multiple services without any notification.
- jokes
- song download

I asked what date and how this got subscribed. They answered 18th and 19th April it got subscribed by me by answering call from airtel and chosing options to subscribe. I might have answered the call from Airtel, there are so many call comes everyday anyway, but I am sure I did not subscribe any services. But Airtel is charging me for those services. I checked with my friends and I am not the only one to face this.

Please take strong actions as Airtel is stealing money in small amount this way from a huge customer base and I am sure most of the customer do not even know they are subscribed and they are being charged.

This is a criminal offense and should be punished accordingly.

hi, my name is mohideen. my mobile number is [protected]. i need the information regarding the files loaded from my mobile on 29 april using 3g.

My no. is [protected] .From last 10 days i have been charge Rs2/day. I called customer care about this matter . They told me that i have subscribe two services( i don't remember subscribing them). I am not able to unsubscribe them and for last two days i am trying to reach customer care,but the call is being disconnected.Hope so after this complain these two services would be deactivated.


Yachna chadha

Airtel — money automatically deducted from my sim card

respected sir.....,
yesterday night[protected] i have didected money from my simcard...,costomer care person saying i am calling to isd number yesterday night..,i am just make miss call to isd number...,but note accept my call that person.before one time also repeat this same complient...

Dear Sir,
I Am a 16 years old boy and i have given my ICSE boards this year and i am using airtel no [protected] from last 3 years and i am facing these money deduction problems very oftenly...
3 days ago i activated the rupees pack of internet on my number and i was using facebook on my computer and the 20 paise per 30 kbs pack was also activated on my number and the balance in my account was 51 rupees and 09 paise . by mistake i used 57 mbs which was 7 mb more so when i deactivated the net and checked my balance you had deducted 51 rupees from my account.i contacted the help line number 198 and the registered my complaint and said that you will be contacted by our delhi executive on 23rd and the date was 21st so i waited for two days but nobody contacted me instead a message came to my number saying that no wrong money deduction has been done on your number the deduction is according to the data usage.my question is that the 20 paisa per 30 kb pack is activated on my number then is it right to deduct 51 rupees from my account just for 7 mb data usage...and that too when i was using facebook....i want my money back now i am an educated 11th boy and i am not illitrate that anyone can make a fool of me.
if i will not be contacted within one day and if i will not get my money back i will surely take action against it.i will go to pehredar and authority but i wont sit quiet because i want my money back.

There is one more complaint that i am leaving behind and that too is on this number,thank you.



Jai Bhatia.

Dear Sir,
i have left my complaint regarding money deduction a few minutes ago.i have another issue too regarding money deduction.the 98 rupees pack of internet is activated on my number [protected].yesterday at 8:30 PM i was using my application snaptu on my 2G mobile Samsung-GTC3010 .and i was watching the whether forcast of dehradun as it was raining heavily in dehradun so there was no electricity supply from 6:00 PM I was unable to see ipl too so i was seeing it on my snaptu application at 8:30 PM When I closed my application i got a message from AD-54321. It Was saying thank you for suscribing to airteltv service from airtel.you have been charged rupees 75.
Before this message came the balance in my account was 77Rupees And 34 paise i was shocked to see it as had not given any request to activate this service as i cannot even avail it and even i had not opened any particular site. and main thing is when i have not given any request to activate this service how come that it gets activated on the number i just dont want answer i also want my 75 rupees back.
i am using the hello tune service from airtel from last 5 months as i had given the request and even i have changed the song for 3 times. i know it very well nut how can the company activate any unwanted service on anyones number and withot any personal request and then force to use it....is this the only way that you've find to get richer day by day.i want my money back within 24 hours if i will not get it i will go to the authority the i am not any illitrate guy i will go to pehredar but i will get my money back.





when the internet pack is activated on my number of rupees 98 and i have not given any personal request to activate this service on my number the what is the reason that you can activate on yourselves huh is the money hanging on trees that we plug it daily and get our cellphones recharged daily just give me no reasons and return my money back.




Jai Bhatia.

Mr.Jai Bhatia,
Airtel is doing these type of acts daily. It is said that by doing this Airtel company may meet the salary expenses of its employees & on the other side they are competing in the market. All this is in the following letter try to follow to save your money
"Jago Grahak Jago"
Mobile companies are providing cheap & new schemes daily.
Do you know how are these doing so ? What is the secret?
One more question.
Do you know how many Value Added Services(VAS) are fixed on your mobile number by mobile company without your consent ?
Airtel Mobile company is fixing/applying unwanted VAS on your mobiles & you may or may not know.
This is one of the secrets of above question.
Many customers including senior citizens visit my shop daily to get their mobile recharged. They have been complaining always about deductions by the mobile companies. Among all of these I found a customer (Age 70 Years) of Airtel on whose mobile Airtel Company has applied a record number of SIX VAS such as Facts 55382, Job Alerts, Airtel Call Manager, Karwa Chauth Pack, Kareena Kapoor, All Cricket Pack.
Airtel company has been deducting a huge amount from his credit balance every month mercilessly. ( For proof I have images of his screen)
*Suppose for example you or any of your friend/known have an Airtel mobile connection.
You can check it like this.
1. Send ' STOP' to 121
(HAVE YOU SENT)...OKAY
You will get back a message like this if their is a VAS on you mobile.
"The following services are active on your mobile. To reply type the serial number of the service that you wish to 'STOP' "
1...
2...
3...
4...
5...
6...& so on

You can know from above message that how many VAS are applied on your mobile by the company. If you want to STOP these services then follow the steps.
REPLY '1'
You will get one more message from the company to confirm again.
REPLY '1'
Follow these steps untill you get a message that.
" Kindly note there are no services active on your Airtel number."
*After this send one more message to activate DND like this
'START space 0 to 1909'
You will get a message to confirm
Reply 'YES'
If you think this information is helpful then please help others to save their money & send this information to your friends & relatives.
Have you saved your money ? How do you rank this information?
NORMAL - GOOD - VALUABLE !
PLEASE REPLY.
WAITING FOR YOUR REPLY..
Thanks & Regards

Ashok Chawla
www.narindraworld.com, mailid : [protected]@gmail.com

First Digital Photo Studio Of Kurukshetra
&
Communication Shoppe

Hello,
I did not download any games from Airtel Live still Airtel deducted my balance saying
"thanks for Downloadig Hungama Content Game from Airtel you have been charged Rs 10."

sir , my mobile no.[protected] airtel was activated automatically for video club 56363 on 12/july/2011. and i had deducted 25 rs. for that and from that every day 15/-.
i complained to the customer care service but still i didnt deactivated from it .
i got the msg on 14th july 2011 like this "dear user , your video club service will be renewed in 2 days and you will be charged 30Rs for 7 days.to unsubscribe click on the below link http://203.115.112.5/mvc/default.aspx?route+unsub .
i tried a lot but i didnt deactivated from it....wat is the solution for this problem?

I am saravanan my mobile number is [protected](airtel) am also facing the same problem which was faced by Mr.Praveen Thota, i have contacted customer care, they responded well and they told me that we will deactivate the video club service shortly.. i had that conversation a week ago but i am still receiving the message(push message)from 56363 that "dear user, your video club service will be renewed in 2 days and you will be charged 30Rs for 7 days.to unsubscribe click on the below link http://203.115.112.5/mvc/default.aspx?route+unsub . this message was received by me on 09.08.2011. kindly give the solution to solve my problem.

Airtel India — Video Club Subscription

Hi,

I'm Prateek from Kolkata.
The Video Club subscription has been activated in my mobile no. as well [protected] (without my concern)

Airtel is therefore charging Rs.99/monthly and the funny thing is - the amount is getting deducted whenever the pre-paid balance is above than the required amount!
Last deduction was made on 13th August (Saturday)

I have contacted the customer care service and have spoken with the reps, but they are not willing to solve the issue.

This is a clear case of fraud with the unnecessary deduction of hard-earned money.
I therefore claim a refund or would leave the Airtel service and would rather opt for an MNP.

This is the worst thing any service provider can do!

Several Times I called Customer care of Airtel..... but they are not giving any reasonable answers. From my mobile, they are deducting money even I am not using my mobile. No Services, no GPRS, nothing... I am fade up this company. Anybody is listening??

Ankit
[protected]

Hi Rakesh,

I was intimated via email, regarding the reimbursement of the amount (Rs.99/-) on 14th August.
But so far, only Rs.50/- was credited to my account.

The remaining balance was supposed to be credited within the next 48 hours, but it was not done so.
Could you therefore please have a look into this?

Thanks,
Prateek

Thanks.

my airtel no. is [protected] on 22 aug airtel just started its callertune services and charged me around 40 rupees i called customer care but they are not responding plz look into the matter

Airtel Mobile — deduction of money without any subscription

Dear sir/Madam,
our numbers are [protected], [protected].
without asking us or informing everyday Airtel deduct money from our balance. even after complaing to the airtel office, they do not do as they promise.
I want this stupid to be stopped.

nelson

Sir I want to unsubcribe my video club service...

Sub:- Deducting of money again and again without my asked services
Sir
I have prepaid account with airtel no.[protected] there have been deduction of the money from my account many times for the services not requested by me.I have told to costomer care but his answer is not satiafactory and reimburse my money.Please solve my problem and reimburse by deducted money.

Thanks
Sudhir Yadav
Ph.no [protected]

sir my airtel no.[protected] has automatically activated with wth model video club service and i've been receiving the messages from 56363
so kindly deactivate it.

Sir, I am Ikatoli having this airtel no.[protected]. I had been facing the same problem that praveen Kumar had faced in 12 July 2011, receiving an SMS on 18th Sept 2011 saying " Dear user, your video club service will be renewed in 2 days and you will be charged 30Rs for 7 days.to unsubscribe click on the below link http://203.115.112.5/mvc/default.aspx?route+unsub " . I had tried calling the customer care service to solve my problem but unfortunately they couldn't be of any help.
Therefore i request your kind authority to look into the matter and deactivate the Video services that got activated automatically, so that i can avail to other services provided by you. I'll be more than grateful if you can expedite the matter.

Thank you

sir my airtel no.[protected] has automatically activated with wth model video club service and i've been receiving the messages from 56363
so kindly deactivate it.

Airtel Mobile — Requirement to deactivate MVC

Airtel Mobile India has been unsolictedly deducting money for models video club for which I did not subscribe or gave my consent for subscription. My mobile no. is [protected] and they have deducted Rs. 30.00 on 21/09/2011 vide their service message and this deduction is going on unstopped. I had given complaints to the customer care and 121 and instructed them to stop message from mvc vide AD-54321, but still today I am getting messages from them solicting the mvc services. Please look into the matter.
Ferdinand Momin

my number is [protected] pls deactivate for me also..

hi my name is prakash kumar and im using my airtel number since 2006
on 5th of june my account got deducted by 30 rs without any means then i call the customer care and they refunded my money back again on 6th june my account got deducted by 28 rupees again i called customer care and they again refunded it
on 7th of june they again deducted 15 rupees from my account and from then i'm not connected to the customer care executive
and i want my money back
please take some actions against it as soon as possible
my airtel number is [protected]

I have been charged 25rs. Without my permission for the sake of multi content store.company should Re embers mu money.

please do not use airtel mobile

mobile : [protected]
name: karthikeyan
the airtel is continuously taking 1.50 rupees every day i have called to customers care service around 10 time but not yet the problem is solved .actually i have lost about 40 rupees till now..so please take needed action to make it perfect.

Sir,
On 28/11/12 at around 8:10 am Rs 113/- was deducted from my airtel number ([protected]) for opening gprs, from my main balance while there was 125 MB net balance in my mobile. I made complaint (ref no CWRCH[protected]). Initially I was told that I would get back the money since the deduction was due to server fault. But after 2 days I was informed that I will not get back the money since I had low net balance (3.14 MB) in my Pack 1. Now I want to know why my net charge was not deducted first from my Pack 2 since there was 125 MB net balance. Secondly if it is rule ( though I don't know where it is written ) to deduct net charge first from Pack 1, then why I was not made alert by message that my net balance in Pack 1 had reached zero balance ? Third why I failed to contact with customer care from my airtel number from 29/11/12 but easily got connection from other airtel number?

Sir,
On 08/12/12 in the morning around 8 am Rs 93/- was deducted from my airtel balance of Rs 99.34/- and two message came, each showing deduction of Rs 30/- for downloading and my balance was left only 6.34/-. But I didn't download anything, still the money was deducted. I tried to contact customer care from my airtel number ([protected] )but failed. At last on 10/12/12 at 10 pm I contacted customer care from other airtel phone. They told me that 60/- was deducted (though actually 93/- rupees was deducted) but they can't do anything against that deduction.
How shall I get back the money?
Prithwish

My name is S V D R Sankar Kovvali.
My Airtel mobile number is [protected].
I had a balance of Rs.47 on 06/01/2013.
I selected a 3G plan(Rs.101=300MB valid for 1 month) on my mobile.
But, it did not activate, saying that there is insufficient balance.
But the amount Rs.47 got deducted.
I topped up my mobile later with Rs.100.
But still the 3G plan did not get activated.
Please give me back my Rs.47.

sir
i m using chines handset .. an i got msg from company that i download pool and company deduct my 15rs for that, i m not able to run new on my set...
i call to customer care 2 time.. at the time i got msg from company ... but no proper answer given from them..

REF. NO. CBDWP[protected] GIVE BY COMPANY .....
i want my money back....plz help me out from this problem ..

thankyou

hope for fast response ...

sir my Airtel mo.no.is [protected], has automatic activate model vidio club service, and 70 rs deducted for this service, please kindly this service deactivat and give me my deducted amaunt rs-70 only.

money deduction any time without informatin. Unwanted charges and services

Hi,

My name is Arun Kumar. My mobile mobile number is [protected] (Airtel). I deactivated my hello tunes long back. But today I am receiving a messag stating that I have been charged Rs. 30 for my hello tunes. Airtel always does this.

Kindly help and take necessary action.

Namaste Mr. Abi,

This is to inform you that your concern listed on 16 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Abi,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

im using Blackberry internet service in airtel. my no is [protected]. After activating my BIS plan airtel took all my balance from my account more than rs.12.97. Before a month I already have these kind of problem they told sorry its our problem and refunded it. but this time while im calling 7070 the caller told they are airtel prepaid customer care. i continued try for 4 more days. before 2 days swathi took the call and told that we cant refund the fund and i asked for what you took my money there is no proper response. she told that she didnt have the detail because its prepaid care then without my opinoion transferred to landlind and braodband department. there i spoke with syed. i told him to connect with Blackberry customer care service he told ok but he connected my call with airtel prepaid care. there i spoke with selvarani. she told she will connect with higher authority and disconnected the call. Now im helpless of this poor service. i want money compensation for your unqualified service. else i will complaint to nodal officer and higher authority

I recharged Rs 127 for airtel 3g service the money was deducted but data sevice was not activated plan refund the money or activate data service

Hi, airtel doing wrong things being in educated person, my mother is using airtel they automatically activate some services and renewal them selves and deduct money from mobile. If we call to customer care also they are not giving proper response.My mother number is [protected]. Please go through this number and take a serious action on airte.

Namaste Mr. Reddy,

This is to inform you that your concern listed on 16 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Reddy,

Further to our discussion dated 16 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Reddy,

We would like to inform you that your concern listed 16 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Chakradhar,

This is to inform you that your concern listed on 16 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Chakradhar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33