Airtel — deduction of airtel prepaid balance without any information for undelivered services
Sagwara, Rajasthan, India
Sir myself Dr. Dharm Gopal Gupta using airtel SIM (No-[protected]) since last two months which was ported from BSNL. I am also using airtel 2G internet service in my mobile. On date 19/03/2013 morning 7:30 AM , i was reading the times of india newspaper online. Suddenly I received a message that "thanks for downloading Val_fun_01 from airtel you have charged Rs 99.0." and 99 rupees were deducted from my main balance. I am very careful while using the net i never click on any such message or service even then they deduce my balance. This is really a mental harassment. What is this ??????/ In last 20 days two times I have been charged 5 rupees (each time) in a similar manner. Sir i want very strict and immediate action against such harassments. Sir it is not all about 99 rupees but this is about the harassment they are causing to the consumers. These companies are supposed to work for society but it is very disappointing and hurting that they always harass the poor people (poor means innocent- as they do not know consumer rights etc.).i have neglected these things many times but its too much. Now i am ready to take this matter in the court. So sir i hope that i will get an immediate justice. Thank you.
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