[Resolved]  Airtel Digital — NON INSTALLATION OF DIGITAL TV CONNECTION INSTEAD OF ADVANCE PAYMENT

Address:North Delhi, Delhi

SIR,
I contact airtel digital tv through internet to install airtel digital cable tv into my home . they contact me on my mobile and ask me to submit 1690/- advance payment for airtel digital tv. they sent there representative
to collect the advance amt. of Rs. 1690/- , i paid 1700/- and the agent has given me the receipt of receiving amount from harbans nagpal from Vrti Infocom pvt. ltd. till date no installation has been made. i had call them many times, they answered me we are sending our Representative to your house but nobody came.
this harassment is last from 6 months.please registered my complaint and take strict action against them therefore in future they do not harass anyone else.
thanks
from
Harbans Nagpal
1/51, Nirankari Colony,
Delhi-110009
Tel:-[protected]
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

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Airtel DTH — Non Attendance of complaint

I have been using Airtel DTH for about 2 years now. Recently I shifted to Lucknow. For the re-installation of the dish I called the customer care on 23rd Dec 2010 Ref #4862073. They told me that the person will visit me within next 2 hrs. After waiting for a day, I called them again(24th Dec 2010) and I was given a new Ref # 4874441 with the same old assurance of 2 hrs. Since then i have been calling them continuously for the past 3 days but the service has been dismal with no response. Every time I call them they ask for my new address.
I request you to please resolve the complaint and do the needful.
Complaint Resolved.
NO ACTION HAS BEEN TAKEN TILL DATE. NO ONE CALLED ME FOR INSTALLATION OF AIRTEL DIGITAL TV CONNECTION . PROBLEM HAS NOT BEEN RESOLVED. MR. RAJAN RANGA OR ANY COMPANY PERSON DIDNOT SPOKE WITH ME FOR MY PROBLEM, IF THE COMPANY EMPLOYEE ARE LAYERING SUCH THIS TYPE OF COMMENT I THINK ONE DAY THIS COMPANY SIN. LAYERING HAS SPEED BUT NO LONG LIFE.

HARBANS NAGPAL
[protected]

AIRTEL DIGITAL TV — NON ATTENDANCE OF COMPLAINTS

ON 14/6/2011 MY AIRTEL DTH SERVICE WENT TOTALLY BLANK AND SCREEN SHOWED INSTALLATION ERROR CODE 2. I CONTACTED HELPLINE AND LODGED THE COMPLAINT.I RECEVIED COMPLAINT NUMBER 9049811 BY SMS WITH ASSURANCE OF ATTENDING TO THE COMPLAINT BY 11 AM THE NEXT DAY.TILL DATE THE FAULT PERSISTS AND FALSE PROMISES ARE GIVEN BY THE HELP LINE AND THE NODAL OFFICER.THE CONSUMERS ARE KEPT IN TOTAL DARKNESS. THE CALL CENTRES ARE OF NO HELP.

N.M.MEHTA
we are shifted from gurgaon to mumbai, despite regular followup for 12 days airtel customer care is not providing reconnection . request reference no - 8598307

Airtel Digital — non attendance of complaint

Dear Sir,

inspite of various calls on the toll free no. no body has attended the call. they gave the nodal office no. from where also there was no response.
I am at a loss where to take my complaint.

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