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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 2362

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H
h1pant1
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening Calls and messages from Customer care agent

Address:Hyderabad, Andhra Pradesh

This is regarding the AIRTEL Hyderabad number I have ([protected])

I called up Airtel Customer Care on 9-March-2011 @ 9:46 PM regarding the Bill Payment and GPRS.
I paid the bill from Airtel Net Payment and then i got Airtel Netbanking Response "Sorry! Your payment has been cancelled. Please try later" however The money got deducted from my saving accounts.

Secondly, I had a GPRS plan of Rs....
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A
a2zjalsa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

McPack downloaded unknowingly and was charged Rs. 75

Address:Rangareddy, Andhra Pradesh

On March 3rd at 11:18 PM, while I was sleeping, Airtel sent a message saying "Thanks for downloading MCPACK from airtel. You have been charged Rs. 75". I happened to check this message in the morning. I don't even know what is MCPACK or how it landed on my mobile. When I complained customer care about this, they just sent me an sms saying we can't provide waiver as it was initiated using wap service. If not for wap how...
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V
vikra63
from Mumbai, Maharashtra
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Airtel deliberately delaying and rejecting the porting request

Address:Maharashtra

I've submitted Number Portability Request in order to switch ([protected]) to Idea network. I've been getting reasons from Idea that Airtel is giving non-sense reasons just to delay the NMP process evenafter paying the dues. I've generated Portability code multiple times, but still no success. I know Airtel is losing 5 years old customer but they should have thought of this earlier when I raised concerns over network coverage...
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M
mdubal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnected service and overcharging

Address:Mumbai City, Maharashtra

Dear Forum,

I have a airtel digital TV,
My digital TV account no is:

Since past 4 days I am not receiving any reception through airtel set top box.
When I tried to get through their customer support I was not able to get through the toll free no 12150. It was only until I dialed through the tolled no [protected] that i got hold of somebody.
I dont remember the name of the agent as the call...
+1 photos
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P
prazy969
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone not working and charges

Address:Mumbai City, Maharashtra

Hi

This is i regards to my Mobile number [protected]

its a Land line phone which is like a wireless handset from last two months
i am not able to use it.

The Problem was one day suddenly it asked for pin number which i punched

in wrong and then it asked for PUK number so i called customer service

from My sisters phone, the advisor asked me to remove the Sim...
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P
piyush81
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile no. activation

Address:Firozabad, Uttar Pradesh

sir, my mobile no. is [protected]. which is deactivated last week. i talk to customer care for reason of deactivation then he said that yr no. is delete from here.and tell to deposite yr id and photo to local air tel office . i deposite my id and photo to the local office.but my no. still deactivated. i also talk to local tsm . he gave me assurance for waiting 2 day but no result.now tsm is also saying that no.will not be activated.sir what...
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S
sucharitaghosh
from Gidam, Chhattisgarh
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Forceful activation of bogus services

Address:Durg, Chhattisgarh

Dear Sir,

I had been enjoying Airtel's prepaid services on my mobile since more than five years. Of late some services are getting activated without my knowledge and on a daily basis my account balance is getting debited. I had contacted the Customer Care, the services of which is not to be told any further. Those call center guys/girls talk as if some recorded message has to be played, their statements do not provide...
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V
Vishalswaika
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DVR PROBLEM - REPLACEMENT PROBLEMS

Address:Bangalore, Karnataka

CUST ID, AIRTEL DIGITAL TV : [protected]

PLEASE NOTE UR TECHNICIAN MR.SHEKAR ([protected]) IS HIGHLY RUDE AND JUST WALKS IN AND OUT OF OUR HOUSE AS IF IT IS HIS OWN HOUSE. HE CAME IN YESTERDAY WITH A NORMAL SET TOP BOX AND SAID COMPLAINT WAS RAISED FOR THE SAME AND WOULD BE BACK IN HALF AN HOUR WITH THE DVR BOX.

TODAY MORNING, WITHOUT CALLING HE JUST WALKED INTO THE HOUSE AND GOT THE HD BOX SAYING COMPLAINT WAS...
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R
rami_49
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Calls

Address:Bangalore, Karnataka

Hi- Well, today I have also recieved a miss call from number: [protected]. And did called back them to check who might be this, then the person told me that I have been awarded with 15 lakh Airtel Dish TV lottery and I need to call his supervisor Rihan Patel no:[protected]. When I called him he asked me to deposit a amount of Rs. 15,000 to his compnay's bank account so that I can get my award money of 15 lakh with 10 mnts (he told...
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nayak.poo
from Bengaluru, Karnataka
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Postpaid connection disconnected without confirmation

Address:Bangalore, Karnataka

Hello,

I was an Airtel postpaid customer for the past 8 years. In September, I had to travel to the USA and put my phone into the safe custody. I was to return during the first week of November. However, my trip got extended by 3 more months and hence I promptly called the Airtel customer care requesting them to extend the safe custody by 3 more months. The customer service agent confirmed that this could be done. On my return...
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ashok c. shah
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill penalty

Address:Gujarat

Bill No.[protected] of Rs. 297.35 dated 24.2.2011 received on 7.03.2011 in which charged Rs. 50/- as Last bill period Late Fee. But till date I have not received last bill for my mobile no. [protected]. Just now contacted local area Air tel Relation Centre and representative agreed to waive off the penalty of Rs. 50/- and accordingly I have paid Rs. 250/- by cheque. Air Tel is requested to wiave penalty and accept the the payment as full settlement...
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M
manjublouse
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsolicited BULK SMS

Address:Central Delhi, Delhi

Unsolicited BULK SMS
Iam receiving un solicited SMS from BA-56007 for purchase of plots and iam fed up. Can the mobile operators wake up and provide customers for blocking these Bulk SMS. SMS DND i don't think it works.

SMS are flashed at mid night also. Who wants to buy a house in Noida / gurgaon ? I think Airtel should should give customers to block these Bulk SMS- PRADEEP-[protected]...
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RangareddyGade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate SIM Activation

Address:Hyderabad, Andhra Pradesh

Sir, This is to bring to your kind notice that i have lost my mobile phone a couple of days back. Since then i approached Airtel Office at Begumpet for the issuance of Duplicate SIM. They have issued a SIM but not activated for more than 48 hours now.

I have lot of calls to take since that is my first contact. I am working as State President for YSR Sena, if this is the case with the VIP's in the city we can imagine how...
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M
M.Hassan
from Gurgaon, Haryana
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A Cheater telecommunication service provider

Address:West Bengal

WE KNOW airtel(now airtel) is atele-communication service probhider connecting people at large number the under the above brand name. For this reason I get connected with airtel a year ago that my subscriber/customer allotted number [protected] for USB internet connection and the gave ma a device called Micromax. They charged for the device near about Rs. 2400/= and a data plan postpaid connection Rs.850/per month. My 1st month bill amount...
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V
vinodmatlani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Troubling for Mobile Number Portability

Address:Mumbai Suburban, Maharashtra

My Airtel number [protected], on 7th February, 2011 I had applied for the first time to switch my network service provider from Airtel to Reliance GSM at Reliance Web World, JVPD Scheme, Vile Parle (W), Mumbai. And on 12th February, 2011 I received a message from Reliance informing me about the rejection of my application by Airtel giving the excuse of violation of contract.

Therefore, on 14th February, 2011 I visited Airtel...
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nitingaur
from Mumbai, Maharashtra
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Request for new Airtel broadband connection hacked

Address:Ghaziabad, Uttar Pradesh

Hello,

I made Airtel broadband request on 2-Mar-2011 through Airtel website giving my mobile number, email-id and address details. I got 2 auto generated request numbers through SMS. These numbers are[protected] and [protected]. On same day I got call from a person claiming from Airtel to send someone to collect my documents. The person came at my home address and collected my photo, copy of voter-id card and Rs 500 for 649/month...
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mishra_ashish5979
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM not activated

Address:Mumbai Suburban, Maharashtra

Hi,

My no. [protected] was ported to airtel on 19th feb,2011 and from since then my services automatically gets barred untill I reinsert sim in my mobile. I have tried keeping sim another handset but i was facing same problem. I have complained many a times at customer care about this issue with no proper reply.

At last on 8th march,2011 they have told me replace my existing sim with new one from Airtel relationship...
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devchauhan
from Mumbai, Maharashtra
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help desk is so bad service

Address:Gautam Buddha Nagar, Uttar Pradesh

I m dev chauhan,[protected]. on my mob. no. wiyhout any intimation they activeted services like metromony, cricket pack. When i calling 121. they r only doing formlty like yes sir sorry for inconvinous now i m this service pack turn into deactiveted and when isk him abt service pack how they r activeted on my no. they told me that sorry sir it never happen again.
All i writing bcause i never expect from one of the most famous brand...
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vjvasanth
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AIRTEL - USELESS CUSTOMER CARE SUPPORT

Address:Bangalore, Karnataka

Hi,
AIRTEL 3G - NO USE: I am struggling to get to activate 3G signals in my USB device. (Mobile No. [protected]) I have taken the USB 3G Device one and half month back and till date i don't get 3G signals. Do you think is this FUNNY? Yes, Several times I have walked into airtel office located in bangalore opp. to jayadeva hospitals. Similarly i made many calls to the customer care number...BUT no one is helped me to get activated...
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vuttaa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband fraud - undue payment charges after disconnection

Address:Maharashtra

Please beware of the Airtel Broadband fraud done by the company in the pretext of collecting undue non-payment charges.

I had a Airtel Broadband connection[protected] in my wife's name, in my old residence in Malad West Mumbai, for which i had given a shifting request to my current residence in Goregaon (W) in the month of August, 2010. After a couple of days, Airtel informed me that the connection is not available...
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