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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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B
balbir singh bisht
from Bengaluru, Karnataka
Apr 16, 2011
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Address: Rajasthan

On 10 Mar 11 I got my air tel No. [protected] recharged for Rs. 200at 1065 Hrs for which I got recharge successful message & Trans ID [protected] but I didn't get any Talk time for that. I contacted Airtel customer care center several time but in vain. On 11 Mar 11 I had a conversation with Mr. Imran Bage of airtel customer care requesting to accept my complain for not getting any talk time for my recharge and do the needful. He said that ur recharge is blocked for which he can not accept any complain and he can not do anything except saying sorry in exchange of my Rs. 200. After a long conversation for 26 minutes for which I was charged Rs. 9/-, then only he could provide me Complain No. CBNRA[protected] saying that with in 48 Hrs your problem will be sorted out and ur account will be recharged .

After waiting for 03 days I contacted again customer care but they again & again asked me to narrate the whole story on my expense as Airtel charge its customers for contacting customer care. Several times they kept me waiting and did not respond till my all the balance was vanished. That time I was at a remote location, due to not having any balance in spite of recharging my phone for Rs. 200/- , for days I could not contact to any one, suffered a lot and bared heavy losses.

I do not understand what kind of business ethics are being followed by Airtel company. If there is not any Rs. 200 recharge available in company schemes why its system is accepting the recharge saying recharge successful and not giving any talk time in exchange. I fear company might be earning huge revenue through these unfair trade practices. Company has no right to keep my Rs. 200 without providing any talk time in exchange.

Please look in to the matter and help me to Recharge my account for the said Rs. 200, for which till today I did not get any recharge.
Aug 13, 2020
Complaint marked as Resolved 
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    R
    rgapl
    from Noida, Uttar Pradesh
    Apr 16, 2011
    Resolved
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    Resolved

    VERY SLOW UPLOAD SPEED

    Address: Gautam Buddha Nagar, Uttar Pradesh

    My name is Rajiv Goel and I have an Airtel Landline no[protected].I also have a Broadband connection on this no.

    Recently I changed my paln to 4Mbps speed but the upload speed is .48Mbps.
    I lodged a complaint with their helpline and the complaint no is 45241664.
    I got a call from their technical team that Airtel has not made any commitment regarding upload speed.

    I had a 2Mbps plan before and...
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    Y
    yuri.pinheiro
    from Mumbai, Maharashtra
    Apr 16, 2011
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    Address: Pune, Maharashtra

    Hi,

    I recently logged on the Airtel website to manage my DTH connection. I was pleased to see that Discovery HD, Turbo and Science were being offered. I then subscribed to them. I also subscribed to the Movies Now HD topup. They also showed the FX and Fox Crime topups so i subscribed to the same. When i got home that evening i was kicked to catch up on some HD action and some quality entertainment. To my shock, these channels are not being aired by Airtel as on 15th/16th April 2011. The money for the same has been deducted from my account.
    i have created an image from my account details and the evidence is compelling and i would like to take Airtel DTH to court for fraud. I have proof that the money is deducted and that the channels are not aired.

    the customer call center does not work. no one ever picks the phone. If i text them i get no call back. i would not recommend Airtel DTH to any consumer EVER

    please help me in this regard

    regards
    Yuri Pinheiro
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      Rahim786
      from Chennai, Tamil Nadu
      Apr 16, 2011
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      Resolved

      Mr. Sunil Bharti Mittal R U listening.....Complaint against your service and Customer Support

      Address: Tamil Nadu

      Dear Sir,

      We would like to bring to your kind notice that, we are the customer of Airtel Dish TV network. We are using their service for past 8 Months, Due to satisfactory of channel and clarity, we planned to install another Dish HD TV..

      The customer support Engineers came to our premises and install the network on 11th April 2011. After installation they informed us that all the channels will be activated...
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      jeetendra1985
      from Gurgaon, Haryana
      Apr 15, 2011
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      Address: Patna, Bihar

      My mobile no is [protected], i am allredy actevated GPRS 98 plan but my service provider ad GPRS usese charge
      Aug 13, 2020
      Complaint marked as Resolved 

      Airtel — Cummulative Bill

      I am using Mobile office facility of AITEL for a monthly cahrge of 450 Rs which comes in every month bill. Now for the last 3 months airtel has not chare for this service and in this month bill they have clubbed it together and charged for all the 3 months. Which is heavy on my pocket. I talked to Shweta Shah ( supervisor) of call center. She said airtel cant help in this matter and i have to pay the bill in full amout. Since I have used the service, i requested to pay the payment partly.

      This is request to Consumer forum to look into this matter urgently and help me.

      Regards,

      Vivek Goyal
      Cell : [protected]
      Respected Sir/Ma'am,
      i m here posting my complaint about my wrong bill .. my postpaid no. is [protected]. I have not made any call and any sms on this no. [protected] yet i have charged much for that. I request to the higher authority or management to please check my bill as i m using this no. from 6 months & i have not faced any prob. before that. i want to be a regular customer of airtel. So please rectify my problem as soon as possible ... i shall be very thankful to you. ... regards ... Ramesh chand
      i have some problems with my bill. i am using an airtel broadband connection with 777 unlimited plan .but still i have recieved my bill with an due amount of 2300 Rs.i have complained on the customer care but still no response.

      customer care reference id-1382832.

      please look into the matter
      Dear Sir/Madam

      I have changed my bill plan with effect from November but when I received my December bill, there was old bill plan was mentioned with higher charges. I complaint them and they told me waiver amount over phone. I paid the bill. But in January bill same thing got repeated and again after complaing, they told me waiver amount but I told them I have no calculations as how this amount arrives and I asked them to explain them but they themself told me that they will soon revert but nobody came back to me.
      In feburary bill again they sent me wrong bill. And I was offended. I have spoken to their Appeleate offer Mr. Sudhir Pathak also but even he doesn't know the calculated amount.

      Plz advise 'How can a company ask to pay certain amount without telling the customer its detail'. I have spent 4 months in fighting with this company and I am really tensed.

      I am constantly getting calls and sms from them to pay the bill but nobody is ready to justify me how they are asking me this amount.

      I have already paid one month of amount trusting on them that they would have calculated it rightly but now I have lost trust. I cant pay them the random amount that they are asking me!! My bill amount is getting cummulative of 3 months but I cant pay them such a high amount in one go. Nor they justify the amount to me. Plz Help!!

      AirTel — unlimited bill from airtel

      when they told me about the plan they dint tell about the plan clearly but now they are giving very big bill for just 15 days they have given 463.40 and now for next month the unbilled account is2620.50 kindly do something regarding this
      I received the bill for Rs. 8588.00. I have been complaining about inflated bills for past few bills. They have raised the bill of the time period when no one was at home. I am complaining every day, no one seems to be interested in understanding the problem. I was charged for the period, when i have requested for shifting. They dont even block the number during the time period.

      Customer Care team and billing team never listens to customers and they dont understand any thing. I have written to nodal offices too, and that didnt even solve the purpose.
      Hi ,

      I am Sushma, I have changed my prepaid [protected] to post paid (199) corporate plan with Rs.35 std card, I am having 3 numbers in my CUG group [protected],[protected],[protected].

      But in my bill i got Rs.900 extra with std Rs.1.25/call, and all CUG numbers are got billed.

      So kindly waive off this amount and include above mentioned numbers in my CUG group, activate Rs.35 STD plan.

      Thanks...
      i have not received bill from 2 months. also the server in the airtel service centers are down so I am unable to pay bill and also not knowing the amount.
      I am receiving the calls from airtel that pay 394 Rs or ur connection will cut.
      In online check my o/s is 0.
      Dear,
      GREETINGS OF THE DAY!
      Thank You for your mail.

      The number in question had been shifted from company name (Kamyab Infotech Pvt Ltd) to personal name (Neha Jain).

      However, by mistake the bill plan was also changed the previous bill plan was DAP 300+Rs 35 STD add on pack.

      The DAP 300 plan is:

      monthly charges Rs 335/-
      local out going Rs 0.50/min(any number)
      std out going Rs 1.00/min(any number)
      local and std sms 0.50/sms(any number)

      FREE/ DISCOUNT:
      300 mins local out going free(any number)
      300 sms local free(any number)
      The plan was changed to
      The SPECIAL FIVE PLAN 249 (which was noticed after the bill was received)

      Please explain why the bill plan was changed without ANY prior intimation, to Ms. Neha Jain, or Kamyab Infotech Pvt Ltd.
      Kindly resolve this issue ASAP, for your convenience

      I have calculated for the bill[protected] peroid of 1/09/09 to 22/09/09 acc to DAP 300+ 35:

      Bill Plan Charges Rs 245.00.
      (335/30= 11.16 so, 11.16 * 22= Rs 245)
      Call Charges local:
      to airtel mob 172
      to other mob 228
      to fixed landline 27
      total = 427
      so 427 - 300 (discount) = 127 * 0.50 = Rs 63.50.
      call charges std:
      to airtel mob 126
      to other mob 12
      total = 138
      so 138 * 1.00 = Rs 138.00.
      local sms:
      to airtel mob 114
      to other mob 190
      total=304
      so 304 - 300 (discount) = 4 * 0.50 = Rs 2.00.
      national sms:
      to airtel mob 185
      total = 185 * 0.50 = Rs 92.50.
      sms international:
      to other mob 1 * 5 = Rs 5.00.
      sms others:
      3 * 2 = Rs 6.00.
      mms:
      9 * 5 = Rs 45.00


      hence total charges are: 245 + 63.5 + 138 + 2 + 92.5 + 5 + 6 + 45 = 597.00
      tax details:

      service tax @ 10% = Rs 59.70

      education cess(on service tax) @ 2% = Rs 1.19

      higher education cess(on service tax) @ 1% = Rs 0.59


      TOTAL 59.70 + 1.19 + 0.59 = Rs 61.48.



      HENCE GRAND TOTAL IS Rs 597.00 + 61.48 = 658.48

      I have calculated for the bill[protected] peroid of 23/09/09 to 22/10/09 acc to DAP 300+ 35:

      Bill Plan Charges Rs 335.00.
      (300+35)
      Call Charges local:
      to airtel mob 162
      to other mob 143
      to fixed landline 45
      total = 350
      so 350 - 300 (discount) = 50 * 0.50 = Rs 25.00.
      call charges std:
      to airtel mob 135
      to other mob 51
      total = 186
      so 186 * 1.00 = Rs 186.00.
      local sms:
      to airtel mob 92
      to other mob 194
      total=286
      so 286 - 286 (discount) = 0.00 * 0.50 = Rs 0.00.
      national sms:
      to airtel mob 225
      total = 225 * 0.50 = Rs 112.50.
      sms others:
      7 * 0.7 = Rs 10.00.
      mms:
      12 * 5 = Rs 60.00
      gprs:
      1*0.60=Rs 0.60


      hence total charges are: 335 + 25 + 186 + 112.5 + 10 + 60 + 0.60 = 729.10
      tax details:

      service tax @ 10% = Rs 72.91

      education cess(on service tax) @ 2% = Rs 1.45

      higher education cess(on service tax) @ 1% = Rs 0.729


      TOTAL 72.91 + 1.45 + 0.729 = Rs 75.09.



      HENCE GRAND TOTAL IS Rs 729.10 + 75.09 = 804.19


      total amt of both the bills are: 658.45+ 804.19 = 1462.67

      So kindly rectify the charges and do correction for the bills. and then send the right charges.


      yours sincerely,

      Neha Jain.
      [protected].
      I have given the request to cancel my boardband connection in the month of MAY, And its was accepted by airtel but still they are sending me bill of every month. When i have complain about this there customer care executive never give response.

      AirTel — wrong bill again

      Dear sir,

      I activated a plan of (148) net on phone on 8 june at my phone by harpreet singh, he committed me your net charges is free in all browsing surfing or downloading at all things is free on phone.

      But i saw my bill airtel charged me 500 aprox on the uses of net charges. mr. harpreet told me all the things are free on your phone.

      This time i am facing some problems for the payment of my bill.

      So i request you to please hear my conversation to mr. harpreet at the time of activation my plan and told me why i pay more.


      Regards
      Nitin Jain
      [protected]
      I have activated my GPRS Rs.98 for 2GB plan in the month of September 2010. I have got mail from Airtel Executive for confirming that. Airtel disconnect the service every 6months. Then I again activated it on Feb.
      But this time Airtel people activated the plan with effective month from October 2010 instead of Feb2011.
      I was under impression that my plan will lapse in August. But since it has been wrongly activated from October 2011 it got deactivated early. And I was charged heavy because of that.

      1. How can you discontinue any plan without sending notification/ SMS to the user?? Without plan GPRS is very expensive and cost in 1000s.

      2. Instead of sending multiple reminder for the same I am not getting response from the airtel.
      I mailed at [protected]@in.airtel.com and also to CorporateCustomer.[protected]@in.airtel.com. But all in vain.

      All above conversion was through mail.

      Somebody please take a not on that and solev my issue.

      Anup Kadam
      [protected]

      Airtel — Refund of Rs 228

      Hello Sir,
      My name is S.S.Shukla working in Indian Air Force Maharajpura & my no is [protected]. I am using Airtel sim for 12 yrs, facing a lot of wrong deduction by airtel. Many times the amount has been credited in my main account. The details of my complaints which is not yet at all solved & waiting to be solved.
      (1)Reference no is RJKDE[protected] on 10/10/2011 at 10.42am.
      (2)Reference no is CLAWE[protected]on 10/10/2011 at 07.36 am.
      (3)Reference no is CBDMO[protected] on 26/9/2011 at 12.26 pm.
      (4)Reference no is RDREG[protected]on 9/9/2011 at 13.59 pm.
      (5)Reference no is CBDCC[protected] on 9/9/2011 at 13.57 pm.
      Also I have recharged of Rs 18 of GPRS plan for 3 days in which downloaded 14mb of application for which the airtel has deducted Rs 226 from my main account on 10 sept2011 or 12 Sep 2011 at 11pm.
      If this continues I will compile to file a case against Airtel in Consumer court to refund Rs 228 the entire amount deducted by you just for no reason the customer is suffering a lot. I want my entire amount to refund now waiting for prompt action from you soon.
      helpless with airtel company
      Dear All,
      This is to inform you that I have cheated by Airtel and wrongly charged by them of my GPRS usages. I was an loyal customer of Airtel from last 5 years and was always promoting too in my offices and friends to adopt the Airtel only still they have high call rates.
      Recently I have suffered a lot from Airtel for network issue. Every time I was getting SMS form every one that you are having one Missed call from so and so numbers. My Boss, colleagues, friends and family members always used to complain for keeping my phone in not reachable mode. I have complained a lot in customer support and not got any solution till date. Forget this now coming to Major issue.
      My Number [protected] was suspended due to nonpayment of Bill of Rs. 2717 rupees which I had paid on 5th of May 2012 and got my services restored. My Bill date is of 8th of every month to 7th of next month. I have got my bill generated on 7th of May and have got SMS on 9th May that my bill is Rs.617/. Till that date everything was fine. On 10th May 2012 morning I have got an SMS that my unbilled amount is Rs.10000+. I was shocked and contacted customer care that how far this can be possible they have reverted sir we have logged the complain on billing department and our team will contact you back. Have not got any solution on same too. After few days I was getting SMS that you have used huge data so please pay Rs. 2900 for using uninterrupted Internet services. Same I have also informed to Airtel customer care. Finally my services have been barred again on 21st May 2012 of Internet. I have asked the same to customer support and Airtel ARC too they just guided me that I have used 5 GB of data in just 13 days.
      My question is How is it possible to use 5 GB data on phone with 2G speed in just 13 days specially in this 3G world. I have just activated my Internet for checking mails and other stuff and never got chance to consume more than 1.5 GB data in any means in last 2 years on this network. I was finally waiting for Bill which I have received on mail and found that I was wrongly charged in many time intervals in which I was even not turn my GPRS on. I have Goggled the same and found many users have also made several complains on Airtel for wrongly charged for GPRS.
      I have got bill of Approx 5000/. Which is not used by me. Please help to gain my faith in Airtel again.

      Vishal Bharti
      +91 [protected] (My Airtel number)
      My last day of bill payment was 31.05.2012 and i cleared my dues on 31.05.2012. I'v got the bill dated 31.05.2012 but the airtel service centre updated the bill payment late on 06.06.2012 which was 6 days later than the due date.. I am charged 100 Rs late payment without my fault.. I want airtel customer care to clear off the late fee asap.. I have attached a scanned photo copy of the bill payment i made ....

      Yash Rastogi... Airtel Phn no. [protected]
      Hi,

      My mobile no is [protected], i am using Airtel Post paid plan 125/- rs rental.
      My issue is i have activated 3G plan 250/- rs for 1 gb) in april month. In that month my bill was 1251/-, i have paid tatal bill and 7th may 13-3rd day of billing cycle i have deactivated my 3g plan and activated unlimited 2g plan under 199/- pm rental. They gave meassurace that within 4 hours my unlimited 2g plan will be activate.

      After a couple of weeks i realise that still 3g plan is activated on my monthly plan. I have highlighte this issue to the customer care and there seniors regarding the same before the bill generate cycle. But invain. They have not taken any action, with lot of calls, follow ups, still my 3g is activate, since last 3 months my request is pending and my bill is increasesday by day. I m using 2g net as i requested and they supposed to provide. And the charging me for 3g and also on high rate as my limit is 1 gb as per there plan anfd my requeste pan i unlimited.

      Kindly suggest
      My airtel mobile bill for this month is wrong in favour of internet used earliar i have payed rs.2300 in september month.Please solve my problem.
      Hi

      There is a mistake in my bill and I have been trying to rectify it since a long time but to no avail.

      My internet plan was upgraded 4 times in the last month (Billing cycle:[protected] to[protected]

      The initial plan was of 300Mb for Rs 100

      Then I upgraded to 1 GB at 250 for which Airtel charged Rs 150 extra as the difference and provided the extra data

      Next upgrade was 2 GB at 450 for which Airtel charged Rs 200 extra and gave me 1GB worth data

      Same was the story with next upgrade 3 GB at Rs 650 for which you charged me RS 200 extra and gave me 1 GB worth data

      So as per the pattern whenever I upgrade to a plan, Airtel charged me the difference between the new and old plan and provided me whatever extra data I can have based on the new plan


      Now at the final upgrade time I updated to 4 gb @ 750 plan, for double assurance i asked the custmer care executive that it will continue as the old trend of charging the difference and giving me the extra data. As in this case as I have already consumed 3 GB data for 650, I would be getting 1 gb data more and the extra cost would be Rs 100. I was replied in the affirmative but somehow I was given 1GB data but charged Rs 650 for this transaction.


      I have raised this query multiple times with Airtel customer care and have been promised call backs and escalations but nothing has happened so fat, so pls let me know what is to be done.

      Regards
      Swagat
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        senthilskr
        from Bengaluru, Karnataka
        Apr 15, 2011
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        Address: Bangalore, Karnataka

        I want to unsubscribe AD-54321.i dont know how it was activated without my knowledge. it keeps charging Rs.10 every week..kindly hep me to unsubscribe this service as soon as possible my cel no is [protected].
        Call up the customer care @ 121 or 198 to stop the service else you can also stop the service by your own. SMS STOP and send it to 121(toll free), follow the instructions.
        Thanks
        Sumit
        Kolkata

        Airtel Postpaid Mobile — Promotional messages, ringtone messages, business messages to be stopped

        I am getting unwanted messages of promotional & service messages (incl. from airtel) on my mobile Nos. [protected] (ACC Group) & [protected] (Personal). I don't want to receive them.
        I want to unsubsribe AD-54321 from my airtel prepaid sim card...Even if I SMS STOP to 121...the msg cannot be delivered at the last step...Can You please... stop this for me??my No. is [protected]
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          raviranjanmech
          from Veraval, Gujarat
          Apr 15, 2011
          Resolved
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          Resolved

          Address: Gujarat

          Sir, i am ravi ranjan kumar, having an airtel digital Tv. (cust. id: [protected]) i had made complaint in customer care on dated 08th aug. 2010 about digital tv, i was getting problem in video. error code 2. But customer care has not responded till September. My account was recharged upto sept. 2010.
          In Oct. 2010 (not exactly i have remembered) customer care had made a call to me that your account is in negative, so recharge it, i[censored] will not be recharged it then your account will be suspended.
          I had made a recharged for only for account in positive.
          Till Today Noon 15th April 2011, i have got so many call about recharging the account. but i had told to every time that if my video problem error code 2 shall be solved then i will recharge it.

          In evening one person from Airtel Digital TV came, after checking he says your setup box is dead.
          I was socked, i made a call to customer care. Customer care replied that if your setup box is dead then change it & pay money of new Setup Box.
          I said that i had made complaint in Aug 2010,
          your person comes on 15th April 2011.
          I had purchased this in Oct. 2009 & compliant in Aug. 2010. so this is not my mistake if your person comes in April 2011. Hence it (New Setup Box) should be paid by Airtel Side.
          Please help me.

          regards,
          Ravi Ranjan Kumar
          (cust. id: [protected])
          Mob. No. +91-[protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          I have taken a digital tv from airtel for past two days am not viewing the channels due to some technical difficult I have booked a complaint on 28.5.09 No.734831 till now 4 p.m. of 29.05.09 no body has come and solve my problem what can i do with this digital TV
          i too have the same problem... please help me?????
          Dear sir,
          With sorry, I would like to say that I have purchased DTH from a shop of West siang (Along) Arunachal Pradesh on dated18-07-09 naming a shop M/S KIMPA ELECTRONICS, KARBAK LINE, NEW MARKET, ALONG. Right from the beginning, there is techanecial problem in set- up box. It becomes off time to time after writing some comments like"THIS CARD IS NOT VIEWING BHARTI T.V", and many more for short span of time which could not read.Then, I made complain to DTH authority complain ref.no- [protected] &[protected], coplain no., -99416.Then, it was suggested that contact ur dealer and I did the same.The shopkepper says that there is no any problem while box is on the shop. I have sent it thrice to the shopkeeper.But, the proble is same. Sir, I have paid money of worth- 2750/- for this headache. Now, I have become fedup. So, u r requested to take appropriate action so that I could have pleasent watching and investment if money become fruitful.
          Name -Jyoti Kumar Triyar
          Customer I.D.-[protected]
          Registerd Mobile no -[protected]
          Respected sir, I have purchased Airtel digital TV 5 months before and the setup box of which restarts some time and when i again recharged with Rs. 250/- with new voucher this problem occured frequently I complaint regarding this on dated 20/09/09 and the follow up by airtel dth people after 15 days after making again and again complaint. I tired of this digital Tv. At present power is not coming in digital Tv set up box I complaint again on dated 23/10/2009 till now no follow up has been taken. please sir help me, we are not watching digital tv but the amount of deduction from my voucher is daily taking place, now amount is remaining only 70.49 in my account they are not reversing it back help me.

          my ID [protected]
          name : Murtaza Najmee
          Mobile no. [protected]
          Address: 827, molai raj villa, G1, khatiwala tank Indore (M.P.)
          Landline no.:[protected]

          Regards
          Murtaza
          no response in my complaint on 10/01/2010 this is not one time. fourth time complain at picture clearty no solve any comlaint.
          plz.solve it my problem otherwise you take it dhish&stb.but returne it my money
          costumer id [protected]
          Reply

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          [Offline] nazrul islam
          Drear, I am uses your mobile number, but I want all other DTH recharge system ...

          Jul 23 (9 days ago)
          ReplyReply
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          [Offline] nazrul islam to Manoj

          show details Jul 28 (5 days ago)

          Dear
          Please active my airtel dth set-top box
          My Customer id is : [protected]
          Base Pack : New Value Hindi Pack

          Kind reply me when done.

          Thanks & Regards

          [protected]@gmail.com
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            P
            partners
            from Aurangabad, Maharashtra
            Apr 15, 2011
            Resolved
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            Resolved

            Address: Ernakulam, Kerala

            sir,


            my name is rizwan.
            am from kerala. i have a pco. the no. is [protected]. from the pco we are not able to call numbers starting with 8 series (ex. [protected], etc....). so i request u to solve this isuue as soon as possible.


            my contact no. [protected].


            urgent
            Aug 13, 2020
            Complaint marked as Resolved 

            AirTel — PCO complaint

            I had been take a airtel PCO connection last year and recharged for one year. My phone is not working last six months even after I forward my complaint to Airtel's nodal officer my complaint is not attended by the Airtel complany.

            airtel pco — visiting no representative for receiver maintenance

            airtel pco can`t recieved or trasmit any signal due to problam in signal reciever. The No. of airtel pco signal reciever is [protected].
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              V
              vka70
              from Bengaluru, Karnataka
              Apr 15, 2011
              Resolved
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              Resolved

              Address: Faridabad, Haryana

              Dear Sir,

              I requested the cancellation of my landline/broadband no. 15767713 Ph. no.[protected] on 29/01/2011 at 10:05 am which has referance no. 1357656. After that airtel called me six times for cancellation confirmation, which I was confirmed and gave the reasons. The last bill of rs. 502/- was paid.

              But after one month they sent the next month bill of Rs. 665/- . In this regard I called to airtel on 11/03/2011 at 11:45am Complaint No. 1405238 and talked to your executive Priyanka for why airtel not cancelled my connection and sent another bill. She said the phone connection will cancel within 5-6 days and bill amount will revert back called. After that airtel called me for confirmation for cancellation two times. But still now the situtation is the same, they sent the another month bills. I already sent email with these details to this company on 29/03/2011 & 06/04/2011 at [protected]@in.airtel.com.

              Is this the practice of Airtel People to harass the customer, I totally lost the faith on this compnay. I am planning to disconnect other mobile numbers of this company.

              Please take the necessary action against this company



              With Surprised,


              Virender Arora
              H.no. 1393, Sector-19, Faridabad - 121002
              A/c No. 15767713 / Ph.[protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              AirTel — send fake bills

              good evening sir
              i am Ankit Agrawal from Indore.I am a broadband user of Airtel in October ([protected]).
              but i disconnect my connection in November after after every billing.
              After disconnection company send me a bill of 1500rs yesterday.
              i have every proof of broadband disconnection.
              please help me.
              Today is 28th April, but still I received the payments calls from airtel office No is[protected] & other different numbers. God knows when airtel connection will disconnect. I think they have one way system that Only connect the connection not disconnect.
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                N
                narayan.divya88
                from Mumbai, Maharashtra
                Apr 15, 2011
                Resolved
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                Resolved

                My mother wanted to change from Dolphin to Airtel. The first time, the Airtel rep said that since the prepaid balance of Dolphin was finished, the shift could not take place (actually, there was a problem at Dolphin’s end due to which the balance was displayed as Rs. 38, despite the fact that there was no balance). Granted that the problem existed. But that problem was tackled and was resolved completely.

                After resolving this problem, we went to the Airtel people once again. But this time also the request was refused flat-out, saying that Airtel, Vodafone and BPL do not accept prepaid MNP, but would gladly accept a post-paid request (believe it or not)!!! This was also confirmed by my uncle who wanted to change from Idea to Vodafone, but his request was turned down as well. Also the Airtel rep (different to the earlier one) said that we would have to pay Rs. 50 which would not be refundable (we never understood why). And not just this. Both times the Airtel people actually asked us the reason why we wanted to avail the use of MNP, they were like,’Why do you need MNP?? You might as well apply for a new number itself”.

                When we approached Airtel for the portability for the first time, they even provided us with a form to be filled in to apply for change in provider through MNP. And now, they are refusing to even acknowledge and accept our request. On top of it, whenever we go and approach them, a poster is put up saying that Airtel connection will be provided without changing the number. I mean, to what extent will Airtel go on to deceive consumers? And this is not just with us. Along with us, there were others too whose requests were rejected. My dad told the Airtel rep,’I will see to it that this false poster and request of your is taken down’.

                Anyone else out there who has had to face troubles due to no reason at all?
                Aug 13, 2020
                Complaint marked as Resolved 

                Idea — MNP not granted

                i requested for change in my prepaid connection from airtel to idea as per mobile portability almost one and a half month back.my mobile no is [protected].i had also given rs. 300 as asked by the Executive for idea sim. but till date i have not received my new sim. now the executive is saying that the idea sim could not be given to me. Details of executive is as given below
                Name : Bhushan
                Mobile : [protected]
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                  I
                  imran95
                  from Pune, Maharashtra
                  Apr 15, 2011
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                  Address: Karnataka

                  This is IMRAN HUSSAIN (Sap ID : 2130727)
                  This is a complaint about F&F Problem and Salary Issue.
                  So i need my F&F Calculation Sheet.
                  Because i am worked in your organisation in obelix process ( airtel prepaid) from dated 11/01/2010 to 19/02/2011 even i am worked notice period for 30days but not yet get the proper payment. i am having balance for 19days.even incentive of the month jan2011 and extramiler amount of month january
                  i informed many times , But they are unnecessarily holding my things and troubling me a lot. When i resigned i was given with an email id [protected]@mphasis.com and its phone number [protected] which is not at all useful. I had sent many mails and called many times. Still my issue is not resolved.

                  Could you help me on this.
                  so please check and reply me for this mail id.
                  [protected]@gmail.com
                  mob :[protected]
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                    Y
                    ydmane55
                    from Mumbai, Maharashtra
                    Apr 15, 2011
                    Resolved
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                    Resolved

                    Address: Maharashtra

                    Dear sir/Madam,

                    I have pre paid friends1([protected]) card having daily deduction RS 1.00. Currently Friends3 has been launched by Airtel which has no daily deduction. I had mail & word with Airtel Customer care & Nodal Officer regarding this. I had requested them to change my scheme friends 1to friends 3 or any parallel scheme.But they had regretted my request by telling this scheme is only applicable for new customers & for existing. Airtel has no value of existing customer, they want new customers more & more. This is a fraud.

                    Rgds,
                    Mane
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    AirTel — FHM MODEL OF DAY

                    SIR

                    I AM AIRTEL PREPAID CUSTOMER.EVERYDAY A MESSAGE COMING FROM 54321 .IT SAYS YOUR HAVE BEEN CHARGED RS.1 FOR FHM MODEL OF DAY SUBSCRIBTION SERVICE.IT CAME AGAIN EVERY DAY.WHAT I CAN DO.

                    Airtel — Charging unnecessarily on account of fhm model of the day

                    For last one month airtel is charging me 1 re. Per day on account of fhm model of the day service. I am feeling very frustrated and i couldnt find any way to deactivate this service. Pls deactivate this service as soon as possible. My no. Is [protected]
                    Charging unnecessarily on account of fhm model of the day.
                    Per day on account of fhm model of the day service. I am feeling very frustrated and i couldnt find any way to deactivate this service. Pls deactivate this service as soon as possible
                    Charging unnecessarily on account of fhm model of the day.
                    Per day on account of fhm model of the day service. I am feeling very frustrated and i couldnt find any way to deactivate this service. Pls deactivate this service as soon as possible. my no is [protected]
                    I AM AIRTEL PREPAID CUSTOMER.EVERYDAY A MESSAGE COMING FROM 54321 .IT SAYS YOUR HAVE BEEN CHARGED RS.1 FOR FHM MODEL OF DAY SUBSCRIBTION SERVICE.IT CAME AGAIN EVERY DAY.WHAT I CAN DO.
                    mobileno [protected]
                    give me reply plz

                    Airtel Prepaid — Unnecessary Daily deduction

                    I am facing this problem from last 8-10 days. I have been charged Rs 1 as a daily rental for FHM Model of the Day air subscription form airtel though i have no service active on my mobile. When contacted to customer service the executive knows nothing about it and disconnects the call in the middle of conversation.I hope this method will work it out for me.

                    My mobile number is [protected]
                    Dear Customer,

                    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    Regards,

                    Robin K

                    Airtel — deduction of Rs.1 per day

                    my no. is [protected]..i have had complained to this said company but i didnt get any reply, this company is deduction Rs. 1.00 per day as title of VAS download, but i didnt subscribe for any service, i am a poor student and pls stop this deduction from my prepaid
                    cheme is only applicable for new customers & NOT for existing.
                    FRTENDS CARD IS NOT PARVADEBAL( [protected])
                    CALL RATE IS SO HIGHE
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                      R
                      reoti
                      from Kovilpatti, Tamil Nadu
                      Apr 15, 2011
                      Resolved
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                      Resolved

                      Address: Jammu and Kashmir

                      i have aircel no , [protected] can change to airtel last 30march applied for number portability but current date 15 april does not change.
                      please immediately action this matter.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Very poor customer support, Not able to talk to executive at any time. Mostly its connected to the recorded voice. Our problems are not resolved at theat time. Not satisfying the customer.
                      AIRCEL NO [protected].I HAD SUBMITTED MY APPLICATION FOR AIRCEL TO AIRTEL PORTABILITY.
                      I HAD SUBMITTED ON 16TH SEP,2011.TILL DATE NOT RESOLVED.
                      Dear Customer

                      We regret the inconvenience caused.Your concern has been noted and escalated for a resolution. We shall get back to you shortly.

                      We assure you that we are committed towrads helpibg you.

                      Regards
                      Aircel Customer Service Team

                      Aircel — 8285175171

                      AIRCEL TO AIRTEL NUMBER PORTABILITY

                      AIRCEL IS NOT LETTING THE AIRCEL TO AIRTEL PORTABILITY HAPPEN.IT IS REJECTING THE APPLICATION.PLEASE LET ME KNOW THE STATUS WHY IT HAS CANCELLED MY APPLICATION..
                      Dear Customer,

                      We regret the inconvenience caused to you.

                      This is with reference to your communication dated 01/10/2011.
                      We hope your concern has been resolved and you are satisfied with the resolution provided.

                      Please do get back to us in case of any further concern.

                      Regards
                      Aircel Customer Service Team
                      Dear Sir,
                      I have applied for mobile number portability from Aircel to Airtel on 16th August 2012, but till now (23rd August 2012).I haven't got any response from Airtel.
                      AND MY AICEL SIM LOOSED.
                      After calling up the Airtel customer care many times, the response was that the request is under process.
                      I request you to kindly initiate an action to complete the process. My details are as below:

                      Name: Mundrathi Prashanth Kumar
                      Mobile No: [protected]
                      Location: India, AP, Warangal
                      Alternate contact number: [protected]
                      Name:Vivek Kumar
                      Mobile No:[protected]
                      my air cell number change to airtel. my air cell number[protected] pls requiest me.. my email id [protected]@yahoo.in
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                        A
                        Anish49136
                        from Noida, Uttar Pradesh
                        Apr 15, 2011
                        Resolved
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                        Resolved

                        Address: Vaishali, Bihar

                        Dear sir i (Anish kumar) am a airtel postpaid user. my mobile numer [protected] is bareed on 5th april 2011.i am call airtel customer care 121&198 but my problem is not solve. i am also touch with the Nodal Officer&appellate officer & AIRTEL ARC PATNA but my problem is not solve. so plz forward my complaint to Airel MD.my Alternet number [protected],[protected].

                        Thanks
                        Anish
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Airtel Postpaid — for unbarred

                        Dear sir
                        Plz Help Plzzzzzz
                        Sir my number [protected] is bareed.sir i am not abule to call any number. sir my name is Anish kumar Billing Add C/O Sujit Kumar Jaleshwar Bhawan
                        Free Press Lane Rajendra Path
                        . I Call customer care 121 & 198 no budy can help me. i also touch with the Nodal Officer [protected] &appellate officer & ARC PATNA but my problem is not solved.so pls resolve my problem& unbareed my mobile number.sir pls inform my Alternet mobile number [protected] [protected].sir pls help plzzzzzzzzzzzzzzzzzz
                        Dear rakesh ranga
                        i would like to inform you that i problem is not solve.pls resolve my problem my mobile number [protected] is not unbareed. pls call my alternet number [protected], [protected]
                        Dear rakesh ranga
                        i would like to inform you that my problem is not solve.pls resolve my problem. my mobile number [protected] is not unbareed. pls call my alternet number [protected], [protected]
                        Dear Rakesh ranga

                        my problem is not solve.my number is not unbareed. urgent resolve my problem Dear sir i (Anish kumar) am a airtel postpaid user. my mobile numer [protected] is bareed on 5th april 2011.i am call airtel customer care 121&198 but my problem is not solve. i am also touch with the Nodal Officer&appellate officer & AIRTEL ARC PATNA but my problem is not solve. so plz forward my complaint to Airel MD.my Alternet number [protected], [protected].

                        Thanks
                        Anish
                        Dear rakesh ranga
                        i Anish [protected]. i want to talk with you.so pls call me on my alternet number [protected], [protected].

                        Thanks
                        Anish
                        Dear
                        My number [protected] is not unbareed. what my problem is resolve?????????.your executive is not working
                        properly.pls re checkout my problem. I requested to you pls check my number otherwise u call me.my Alternet mobile number [protected] [protected].ok u call me
                        what happened my problem is not solve
                        what hapand my number is not unbareed [protected].
                        pls send reply
                        Dear
                        My number [protected] is not unbareed. what my problem is
                        resolve?????????.your executive is not working
                        properly.pls re checkout my problem and give solution date. I
                        requested to you pls check my
                        number otherwise u call me.my Alternet mobile number [protected]
                        [protected].ok u call me



                        Thanks

                        Anish
                        Dear
                        My number [protected] is not unbareed. what my problem is
                        resolve?????????.your executive is not working
                        properly.pls re checkout my problem and give solution date. I
                        requested to you pls check my
                        number otherwise u call me.my Alternet mobile number [protected]
                        [protected].ok u call me



                        Thanks

                        Anish
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                          A
                          arjun2112
                          from Jaipur, Rajasthan
                          Apr 15, 2011
                          Resolved
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                          Resolved

                          Address: Mainpuri, Uttar Pradesh

                          today 15th april 2011
                          I get miss call from [protected] when i call to this no a person who pick call say that he is calling from delhi airtel head office and my no get a lottery of 10 lakh rupees
                          i said that you are telling lie because this is not delhi's no ok
                          and dont make me fool put your money to own and enoj it from me and i cut phone
                          this kind of calls are very dangerous. i think our departments and telecom companies should have to take hard step on this matter
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear sir,

                          Myself Shakil Ansari from Mumbai, India and i am using AirTel number since its launch, I got a blank call form [protected]... and its not first time... i frequently getting miss call on my number...

                          Please take action and resolve the problem... this is pakistani number... i am scare of all this terror country...

                          My number is +91-[protected]...

                          awaiting positive response from your end.

                          Regards,

                          Shakil Ansari
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                            F
                            farhan3846
                            from New Delhi, Delhi
                            Apr 15, 2011
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                            Address: Central Delhi, Delhi

                            DEAD LANDLINE NO. [protected]
                            SIR MY AIRTEL LANDLINE & INTERNET CONNECTION ARE NOT WORKING LAST 1 MONTH ON 3 MARCH 2011.I HAVE ALREADY COMPLIANT REGISTER TO AIRTEL CUSTUMERCARE. BUT AIRTEL NOT REPAIR MY CONNECTION. THEN I REQUEST TO AIRTEL PLZ SURRENDER THIS CONNECTION MY TOTAL OUTSTANDING ON 3 MARCH AMT 1609 ARE PAID. BUT AIRTEL COMPANY NOT DISCONNECT MY CONNECTION & AUTO GENERATE THE BILL.
                            I HOPE THIS SITE SOLVE MY PROBLEM.

                            FARHAN AHMED
                            [protected]
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                              A
                              atulatul
                              from Delhi, Delhi
                              Apr 14, 2011
                              Resolved
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                              Resolved

                              Address: Uttar Pradesh

                              Dear Sir
                              i want to know when we are going for new dth connection , DTH service provider is charging us a sum of rs 1750/-. when i asked about what are these charges for? DTH service provides told that it is not towards hardware provided for connection , it is towards installation, activation etc. Further they told when you are desconnectiong the services you have to return back the hardware and in turn you will not get any refund as hardware belongs to company only. But i saw in case of other dth perrator these charges are trowards hardware also. why airtel is doing so i am unable to undersatnd. kindly tell me the correct ruling toeards this.
                              regds
                              atul
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                P
                                Praveer Kumar
                                from Noida, Uttar Pradesh
                                Apr 14, 2011
                                Resolved
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                                Resolved

                                Cancellation of Connection

                                Address: Gautam Buddha Nagar, Uttar Pradesh

                                Hi,

                                This is regarding the new connection applied for.
                                The DTH consumer number is [protected].
                                Due to some reason connection could not be established at my home.

                                So, I requested Airtel Digital TV to please cancel the connection and refund the amount paid by credit card to my concerned account.
                                Please note that the DTH is not installed/activated.

                                The details are included:
                                br...
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                                chinnaraopalla
                                from Pune, Maharashtra
                                Apr 14, 2011
                                Resolved
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                                Resolved

                                Address: Visakhapatnam, Andhra Pradesh

                                hi, this is chinnarao from visakhapatnam dist. in andhrapradesh, my mobile number is [protected], [protected] both are airtel prepaid and postpaid connections, i have struggle bad signal in my area, my area is new gajuwaka market area and BC ROAD Jun., in visakhapatnam dist. signal tower is having lot of problems, bad signal and bad communication to one mobile to another mobile. Actually this problem facing since last 8 months, so please solve the signal problem or else change the tower for better communication, i[censored] neglect this issue company will loose number of good customers.
                                Address : Cinima Hall jun. to BC Road Jun. in between area (Visakhapatnam dist. Gajuwaka)

                                My Name is Chinna Rao Palla Mobile Number : [protected]
                                Mail Address : [protected]@gmail.com

                                Please Solve the issue as soon as possible...........
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I am Nagendra prasad visakhapatnam i am using airtel network since 10yrs recently i am facing problem with bad network at working area Ramnagar as well as home simhachalam recently good number of my co-workers changing to other network because of bad signal, this much bad signal never seen before, what happened to airtel company
                                Giving so much advertising in TV and newspaper inspite of focusing on advertising it first look at provide good service to customer
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                                  ashishkanchan25
                                  from Gurgaon, Haryana
                                  Apr 14, 2011
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                                  Address: Delhi

                                  Dear Sir,

                                  I had done an online recharge to my airtel prepaid mobile no [protected] with cash for Rs 299/- and I got only Rs. 1/- .The recharge was done on 14.04.2011 at 10:30 pm and trans id is[protected].I got an SMS the same time "recharge with 299/- and get full talktime.Offer valid for 30 days". Henceforth I recharged it for Rs 299/-
                                  Kindly refund my amount back or I shall report the matter to senior authority.

                                  Regards,
                                  ashish anand
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