Airtel - Karnataka — Recovery of security deposits & extra payments done

 
4 Reviews
India
 Sanjaya Hasthak
Dear Madam / Sir

Ref : Cancelled Mobile number [protected] (Bangalore, Postpaid)

Please note that I had paid deposits towards the above mobile # when I got it converted from Corporate (SAP India) to Personal account earlier in the year.

After that – because I took up a new employment in Mumbai, I visited the Cunningham Road office (Bangalore) and given request for cancellation/termination of the account. Alongwith that I had also requested for refund of the deposits.

Pursuant to this, my mobile # connection was cancelled/terminated.

It is more than 2 months since that and I haven’t heard so far anything further.

I have called Airtel K’taka ([protected]) several times and have also sent emails to [protected]@airtelindia.com.

I get the very shocking reply from them that – 1. they don’t have any deposit pending which is in my name. 2. I have also got the reply sometimes that some extra amount was collected from me during the time of cancellation and that it was transferred to a a/c no[protected]. Now, I do not know what account no it is and if at all it belongs to me or someone else….

I was using Intl calling and also Intl roaming facility and also Blackberry Internet Service from them… and so, obviously they had taken a deposit from me!!! As far as I know the total deposits they had collected from me was somewhere around Rs 7,500/-. Now, with all that extra amount collected from me – I am sure this will now be much more than that!!

Could you please do the needful in refunding & recovering these deposits to me in full as all dues were fully paid and settled.

My current Mumbai mobile no – (0) [protected]

Thanks and with best regards
Sanjaya
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

dear sir/madam,

sub:-our numbers not going to outgoing calls

this is reference to the above subject, sir we have taken 3(three) postpaid airtel sim cards last 4th March, our numbers: [protected], [protected], [protected], three numbers taken by "Kristal waterproofing Co."name.this three no's not worked last 17days, yours address verification executive came to my office two times, address verification also everything is fine, i visited several time your Customer care out let in "indira nagar", they said after 4 hour will be worked and 24 hours will be worked.some time they telling everything is fine, some technical problem is there. they told me several times your numbers will be activated after 4 hours. they told all lies.
your customer care outlet and customer care service also doing very bad service.

we are requested last two days back, they released out going calls only one number. that no:[protected], next two numbers([protected], [protected]) not working.

we are requesting to you please u can release the out going calls other two number also. if any technical problem this numbers, could you please change to prepaid cards.

we are awaiting for your response

thanking you
with regards.
K.Dhanasekhar([protected])
Bangalore.
dear sir/madam,

sub:-our numbers not going to outgoing calls

this is reference to the above subject, sir we have taken 3(three) postpaid airtel sim cards last 4th March, our numbers: [protected], [protected], [protected], three numbers taken by "Kristal waterproofing Co."name.this three no's not worked last 17days, yours address verification executive came to my office two times, address verification also everything is fine, i visited several time your Customer care out let in "indira nagar", they said after 4 hour will be worked and 24 hours will be worked.some time they telling everything is fine, some technical problem is there. they told me several times your numbers will be activated after 4 hours. they told all lies.
your customer care outlet and customer care service also doing very bad service.

we are requested last two days back, they released out going calls only one number. that no:[protected], next two numbers([protected], [protected]) not working.

we are requesting to you please u can release the out going calls other two number also. if any technical problem this numbers, could you please change to prepaid cards.

we are awaiting for your response

thanking you
with regards.
K.Dhanasekhar([protected])
Bangalore.
i m rahumanhussain from chennai my mobile number is [protected] & [protected], postpaid chennai number, i have taken connection from Mr.Hariharan.C.V, by today (16/09/09) paid my all dues, now i want to deactivate both the numbers, but my friend hariharan was not here in station, so please deactivated my postpaid connection SAP

Reagards

Rahuman Hussain

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    Airtel - Karnataka - Recovery of security deposits & extra payments done