Airtel Complaints & Reviews

Dear Sir,
I'm using Airtel no. I facing network problem at baridih basti, Baridih, Jamshedpur. So, I want to request u to consider for new tower at my home which is situated at this address.
C/o- Bijay Shankar Tiwary
Ho. No.-2656, D-Road, Adarshnagar, Near Bagun Nagar T.O.P., Baridih, Jamshedpur, Jharkhand-831017
Mo. No.-[protected], [protected]
Land Line :[protected],

confrence

Jitendra

There are ways in which one can save ISD bills. ISD International Gateways cREALLY Costs Companes Real Money So if you conference d call with some international person Airtel is in lose with one perpective ISD person ( your Conference caller ) clearly violating TRAI regulation of diverting ISD Calls

Airtel is right in its own way; Since Every Mobile Company gonna Do the same thing ; At least in Semitransparent Tel cos and Govt policy implementations.

i want to call conference. how to activate?

i want activate my mobile confrence system my no-[protected]

Its disgusting to know that Airtel charges for Call Conference Facility, though we will be charged for all outgoing calls as per the plan while during conferencing and also our handset supports for the same, then I dont understand as to why it is being charged just to give access to call other nos. while we are already on a call with, no other service providers charge for this facility I believe.

Airtel Charging for Conference Facility is ridiculous. Infact I believe if they provide Conference call facility for free than they might be able to increase their avg. revenue per user (ARPU) given that the customer would be induced to call more people leading to additional call revenues for the same min in use .

I think they should give the facility to all customers for free for atleast 3 months and see the statistics for themselves.

Also i believe if a Service provider wants they can easily restrict the usage of Conference call facility to Local/Indian numbers only as everything is system driven. Hence not affecting TRAI regulations.

Just waiting for the day when TRAI allows the Number Portability option. I will surely move to another service provider. Airtel dissappoints in most aspects.

ADP

p Anjanidevi — Airtel call conference

sir

Iam P Anjanidevi my phone no is [protected] i want call conference activate so please kindly provide

Airtel — Activation of Call Conference

Hi,

My No is [protected] .
I want to Activate Call Conference ....
I want to change my sms plan which is 17/Day to 500/month Flat ...

Thanks
Pranav Jindal

i want to make conference call; having the ISD & Roming activated on Nodel officer is saying i cann't make a con call. How is possible for that. How do i activate a con call????

My No is [protected]
I want to Activate Call Conference ...

My No is [protected]
I want to Activate Call Conference ...

Am Deepak Nair my phone no is [protected] i want call conference activate so please kindly provide ASAP as this is ha-paring my day to day business activities

Kindly do the needful.

I want to activate conference call. My number is [protected]

dear sir/madam,

I am one of your oldest customer and my wife and self are travelling to Thailand on 19th and will return back to india on 20th jan night.

My mobile has international roaming, but my wife's mobile you need to activate for 3 days and then disconnect.



Since i am your customer for so many years and i got sim card for my wife based on my number, i request to accede all the privileges to my wife's number so that we can enjoy benefits of both the numbers.



my wife's mobile number [protected] and you can call on me so that i can finalise this immediately.



I called your help desk [protected] and they had informed me to pay deposit of Rs. 3500 and then connect for 2days. I am not having positive reply for this kind of 2 days connection paying a deposit.



As a priveleged customer, my wife is also entitled to all the benefits as mine as it happens in any business.



Your call centre was very reluctant and more over negative, they are not giving a chance or opportunity to escalate and bring to the notice of top management and then live to them to decide.





I have been customer before Airtel bought over from JTM hence i am requesting you to give access for two days for my wife's number [protected] at the earliest. I need from 19th jan to 20th Jan only for two days as we are in thailand.



I hope you will work out positive module for the above request.





please advise your positive reply asap.



with best regards

kirti

pleas send my balance bill on my email id because my out going is not activited

Dear Sir,
I wish to bring to your notice the total careless attitude and disregard for the customer by your customer care executives calling from Mumbai. They have constantly been harassing us for payment of bills which they have not generated and sent, and have threatened to cut the line today by COB in case we do not pay. They cannot pronounce the company's name properly, or the persons name, and they dont want to listen to the customer and dont want tp take responsibility that the problem is from their end.
Airtel makes the customer feel like an . Please train your people in the art of talking to customers getting their names correct, with etiquette and courtsey rather than issue ultimatums. the telephone line nu that they are threatening to cut off is[protected]. Why should we suffer for their lack of responsibility and the fact that we have paid our bills on time always. Would appreciate a look into this matter and certain respect to be shown to the users.
Thanks
Rgds

Hi Sir,
Please refer to the above complaint. the nu is[protected] wrongly typed as 4002714. Please xcuse the error.
Rgds

Sending inflated bills and not listening to the customer has become order of the at Bharti. Customer can not raise its voice because he not able to contact any senior person in the co. No. Email or phone no. is given on Website of phone bills.
Thanks

I am mobile office GPRS service activate for my mobile lg kg195 ([protected])but i am not use of GPRS service and mobile office setting save before pin nomber dialog box open please give me pin nomber

Airtel — GPRS problem unresolved

GPRS problem unresolved
I am facing GPRS problems in Airtel. Somehow the connection keeps dropping within few seconds.. and this happens almost throughout the city!!!!

Dear Customer,
pls share your mobile number so that we can resolve the issue asap pls

Regards
Radha Mohan

Airtel — Don't renew my word pack

Please do not renew my word pack subcription. Please deactivate word pack. My cell no:[protected] India.

deactivate my word pack subscription
my mobile no is [protected]

I dont know when n how i subscribed airtel wap word_pack . I dont know how to deactivate . .plz help me tel me d way to deactivate my cell number is [protected] . .thanks

Pls. deactivate my word_pack subscription.unsubscribe link not available on its wap page.my no. is [protected]

please deactivate word pack.my cell no:[protected] india

Please, I dont know when n how i subscribed airtel wap word_pack . I dont know how to deactivate . .plz help me tel me d way to deactivate my cell number is [protected] . and pls do deactivate it ...thanks

pls ...pls..pls...pls... i am losing money ... immediately pls deactivate it...pls

plss unsubscribe my account from word_pack...

postpaid plan 299 — sim not acctivate

Sir/ Madam
my self Ramesh Dwivedi ( Advocate) Bhopal (M.P.) but this time i am doing job in Indusind Bank Ratlam as a Legal Executive. i have purchase one post paid sim no. is [protected] ur do batti Ratlam Mp location outlate paid amount 786/- plan of 299 on date 16 aug 2008 but till date this sim not acctivated. i have many time meet this outlate but he not given me proper responce or not given my refund. ur executive name is Mr. Himanshu.
sir/madam please give me ur openion what can i do can i go for Consumer fouram or TRY

New Shop Opening And Airtel Sim Rac

i have put a 10rs topup card. usually i got 6.90rs per 10rs card, but 16th sep 08 i got only 5.90 rs for 10rs topup. is it airtel cheeting me and the customers????

i enquired in customer care hell lot of times. before recharging with the booster 149 in tamil nadu numbr and i even called the IVR stating its 10 paise from morning and night 5 paise from night 10 PM to 8 AM, but wen i reacharged its was in this plan only for 1 hr and after that it's 20 paise.. i enquired hel lot of times and now they are telling its wrong information with IVR.. so whom to blame nw...! airtel or me..! even if the IVR has a problem ! wher did that customercare exec.. memory went.!

AIRTEL SUCKSSS

I like Air tel Service

last year november depawali booster pack offer 119rs card 6 months valilty but
this year 2010 any booster offer dont callper what reason?????

On monday 15, i recharge 61 rs booster pack, but it till now its not working in my number. so i ask shop retailer (nandanam). He asking "are you receive any message from airtel like recharge successfully?". I told, we received only top up recharge message only... today i recharge my message booster in another shop rs.26. it recharged successfully. i asked previous retailer, what about my 61 booster? he said i dont know you... is it responsible answer?

Y only 100 msg per day?? Its not enough for us...

pls inform us, when the booster pack will expire.

i want to disclose a news about case which i file in consumer court against playtv ,zeetv,ministry of information tecnology,sajid khan(host),javad jafri and airtel.
the case is that i win 11 lac rupees in a tv show HOUZEE which is displyed on zee tv and playtv on 13 nov 2005 at 1200 noon and airtel 16 rupees from airtel account in the name ticket .they comit me to pay my amount with in 45 days but they do not do so.they call bombay to present me in show but they also do not do so.after the show they come to me and ask me that we for got to present you in show and feel sorry.
they ask me to go back to gurdaspur (punjab) your check we sent you with in the week but they do not do so.i file case againist the show .the show do not pay any amount to their other winner and airtel also made such fraud with their customers and they do not pay any tax to goverment which is aleast 33% and there are more than 6 to 11 winners of 11 lacs more than 10 winner are 5 lac and more 10 winners are of 2 lacs and others .i am very thank full to you if you take neccessary action agains the playtv(www.playtv.in).

Address:-Kamaldeep singh
kotly nagal mandi
236/18,
gurdaspur punjab
MOBILE [protected]

Respected sir/madam,
i want to disclose a news about case which i file
in consumer court against playtv ,zeetv,ministry of
information tecnology,sajid khan(host),javad jafri and
airtel.this case is in gurdaspur consumer forum punjab.
the case is that i win 11 lac rupees in a tv show
HOUZEE which is displyed on zee tv and playtv on 13
nov 2005 at 1200 noon and cut 16 rupees from my mobile airtel number as ticket amount.they comit me to pay my amount
with in 45 days but they do not do so.they call bombay
to present me in show but they also do not do so.after
the show they come to me and ask me that we for got to
present you in show and feel sorry.
they ask me to go back
to gurdaspur (punjab) your check we sent you with in
the week but they do not do so.i file case againist
the show .the show do not pay any amount to their
other winner and airtel also made such fraud with
their customers and they do not pay any tax to
goverment which is aleast 33% and there are more than
6 to 11 winners of 11 lacs more than 10 winner are 5
lac and more 10 winners are of 2 lacs and others .i am
very thank full to you if you take neccessary action
agains the playtv(www.playtv.in). and publish my news to the news paper mumbai. for more information contact at given address

Address:-Kamaldeep singh
kotly nagal mandi
236/18,
gurdaspur punjab
MOBILE [protected]

I had won the ultabid that had held on 8 feb 2007 but they had not given the prize yat now
iam from kerala iam thinking of taking legal actin against play tv
mob no. [protected]
the play tv media is fooling the public totally.

i want to disclose a news about case which i file in consumer court against playtv ,zeetv,ministry of information tecnology,sajid khan(host),javad jafri and airtel.
the case is that i win 11 lac rupees in a tv show HOUZEE which is displyed on zee tv and playtv on 13 nov 2005 at 1200 noon .they comit me to pay my amount with in 45 days but they do not do so.they call bombay to present me in show but they also do not do so.after the show they come to me and ask me that we for got to present you in show and feel sorry.
they ask me to go back to gurdaspur (punjab) your check we sent you with in the week but they do not do so.i file case againist the show .the show do not pay any amount to their other winner and airtel also made such fraud with their customers and they do not pay any tax to goverment which is aleast 33% and there are more than 6 to 11 winners of 11 lacs more than 10 winner are 5 lac and more 10 winners are of 2 lacs and others .i am very thank full to you if you take neccessary action agains the playtv(www.playtv.in).

Address:-Kamaldeep singh
kotly nagal mandi
236/18,
gurdaspur punjab
MOBILE [protected]

kindly activate the do not disturb facility on my mobile no [protected]........

gprs voucher
i had recharged my mobile no. [protected] with 375gprs on 4th jan at 5:07 pm and my
transid is[protected]. It has been 5 days but till know my gprs is not activated.if it is not activated in sometime i am then going to throw this airtel sim card.there are many other providers also but i had choosed airtel bcz the service is good but know its not satisfying me so plz see to my problem i am an occasionally user of your gprs.

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First of all i wanna to say that AIRTEL is Worst in their service and network providings. Everyone blindly know that they creating more towers and Servive is good.

But the truth is worst service and Hidden cost taker in the name of offer of the Day.

I Used BSNL and then shifted to Worst AIRTEL.

U people all should know that they gave free SMS at first, then they charged 5 Paise/SMS or One Rupee per day. Finally they cancelled that plan and introduce a new scheme called booster Pack.

Similarly, they introduced 20 rupees GPRS/Day with unlimited browsing, but now they stopped that and introduced 30 Paise/ 50 KB.

This is Sample Examples to show this Idiotic AIRTEL Service.

I Cant eloborate my complaints fully in this site. I gave complaints in AIRTEL Customer Service but there is no proper Service. i talked to Executives, Team Lead's, Supervisor and Nodal Officers. Finally i got disappointed on this service. My number is [protected].

I'm trying to reach any of the higher authorities to complaint my problems. Any of them having any contact numbers or mail IDS, Please provide me ASAP

Packet data isn't activated by requesting so many times since 4 months

abe oye lucky lucky lucky oye mainu ek tarrif chayeda

Hi,
I am Yogesh Kokane, i am Airtel customer My no is [protected] this is a Airtel Maharashtra billing card.My Complaint is when i send the massage to another mobile it showing failed and i told two, three times to customer care but didn't get any benefit .I am getting so much frustrate So, Kindly help me and solve my problem ASAP.

Thanks
Yogesh

I need last two months bill statement .

its not a complaint its request i want new collections billing sim card the number should be starting 9845or
9900 end should be 3777

its not a complaint its request i want new collections billing sim card the number should be starting 9845or
9900 end should be 3777


my number
[protected]

my name is Lokesh Sharma. I am working with EXL Services, Noida.
Actually I have bought 4 connections of Airtel from an agent (Name-Rajiv, [protected]) at EXL in mid november 2007. Three of my connections (9971xxxxxx, 9971xxxxxx and 9971xxxxxx) have already working properly but one number 9971xxxxxx is not activate still.
I had talk with the customer care and they said that there would be address verification in 48 hours and then that number would work. But there is no address verification and when i called to the customer care AFTER 48 HOURS, they again told that they are forwarding my complain and there would be address verification in 48 hours and the number would activate only after successfully address verification.

I had sent a mail on 17th of December to Airtel's Nodal Officer regarding this problem, but i am still waiting for a sulution from that side.
I had a call with customer care on 22nd December 2007 and He told me that i have to register a complain at nearest Airtel shop. I went to the nearest shop ( Airtel Showroom, 290 A, GT Road, Ghantaghar, Ghaziabad). There i requested the staff to register my complain. But the airtel staff has made very rude behave with me. He told that he has no time to take the complain. He said "AAP KAL AANA . HAMARE PASS AUR BHI BAHUT KAAM HAI. ABHI HAM COMPLAIN NAHIN LE SAKTE." I requested a lot but he didnt get any attention to me. It was surprisingly very rude & unethical behaviour from an airtel staff. I again asked to the customer care and they told (surprising answer again) that any agent would not right to issue four SIM to a single person, and the number 9971xxxxxx would not activate anyhow. Also he suggest that i have to talk with EXL's relationship manager. I am asking you that if your agent Mr. Rajiv ([protected]) was collecting cheque for that number and gave me that SIM, was he unaware of Airtel policies??

It is very surprising that how can a negative address verification for a number where three numbers are already working on that same address.

I am very upset with the misguide and misbehave of all the related members of Airtel. I have already submitted the amount of Rs 000.00 as well as the tax of that amount Rs. 00.00. The amount has already been credited from my bank account from 3 weeks ago and my SIM is still not working.

So i m requesting all the readers to not buy any Airtel connections because i am get fed off all the nonsense from the Airtel staff.

Airtel Mobile Postpaid — customercare

hai

there is no using to the customercare tamil language.
cancel to message rs25

I am agree with you Lokesh.

The similar kind of incident happened with me also.
I got a call few days back form Airtel guy that we have very good offer for you as you are already a Airtel land line customer. we have 998 plan (one time rental for a year). The executive came to my house and I filled the form for connection and issued a 998 rs check. I received the receipt of the same amount along with new sim as he told me when this amount will be credited in company account then we will call you and tell you the sim no. The executive was form some airtel DSA(kind of franchise). The DSA name printed in the receipt is "KARSHNI SOLUTIONS" along with the "Airtel" and the employee name who collected the cheque was Bhanu Pratap Singh with emp code DA066 but after 10 days my sim is not been activated. I called the same guy and the phone is switched off now.
When I told this to sec 25 airtel outlet, they don't have any answer to say. When I asked that check this your franchise named "KARSHNI SOLUTIONS". Is it fake or valid DSA and if it is valid then give me the address. They checked and told me that its valid and exist in East Noida but we don't have any address. I was very surprised that Airtel company don't maintain his DSA details through which the company is doing
business and the company is not aware that what the DSAs are doing with their customer.

If the DSA is fake then how he got the new sim as well as the customer registration form for post paid connection as well as receipt book also with the name of airtel.
I am planning to go in consumer court and let them give a good lesson.
If anybody has faced same incident pl z let me know so that I can give those details to court.

Dear sir,
This is sagar rathor residence of ganesh galli gadipura,nanded maharastra.sir i have lost my prepaid mobile phone while travelling in a local train in mumbai.so i wanted it to deactivated the sim for sometime.my date of birth is 27 aug 1984 & my mobile number is [protected].If you have further query to the same you can contact to me on my office boardline number mentioned below.

So please do the needful for the same as early as possible.

With Regard's

Sagar Rathor
Techlink Infoware pvt.ltd
Andheri(e)
022/[protected]/19/20

my mobile not working due to submitte the paper but i submit the paper alredy my mobile no is [protected]

I have bought connection of airtel himachal in few day back after that I recharge the sim with validity and talk time the connection start only two day after that I got one message from air tell for verification paper.and connection is stop immediately.i contact with dealer he say that I already submit the paper to airtel.now no body help me . my mobile no is [protected] and my addres is Sat Paul s/o Hera lal,village karan pur,tehsil kalka,distt panchkula

Dear Devendra,

I also bought a new connection from AirTel DSA "Karshni Solution" and facing the same problem.

very surprising no record found for "Kirshni Solution" in AirTel Database.

Sir, i need a new airtel postpaid connection immediately so please contact me on +91 [protected]. Am from bangalore.

sir,
i rohan kothawale. i had to close my airtel connection. i had given application to close. i had given deposite sum of rs.1000/- but i have not received my balance back. so plzgrt my number with the help of my name and give me my money back... plz

Sir,

I am trying to register my user login in airtel web site. But a massage "re enter your airtel no again..." displays again and again. what should me do for that? pls tell me.

thanks

Hello;

I also got duped by one 'executive' from Karsni Solutions. This guy gave me Airtel postpaid SIM card and told me that I'd got a call from Airtel to activate this when my cheque of Rs 699/- be cleared. Money has been debited from my account but no call from Airtel and now I know that they're into conning business.

Let all o[censored]s get together and take this company to court.

Best Rgds
Arun

i also ahve a similar problem,

Hi,
My name is sandeep Tiwari,
I am one of the person who asked for one new connection from airtell, i have got the sim but i dont know will it ever work.

the details are : like i called to your customer care to purchase one new connection which i thought to replace with my hutch connection which i am using since last 3 yrs due to the poor services and attention paid towards their customers.

when i requested for a new sim it was gaurav in the night shift on 7th april.
he assuerd me that i will get a new connection within a day.

this call was forwarded to KARSHNI solutions in NOIDA
when i recieved a person from them he introduced himself as Radu from Airtell.

he took my necessary documents like my ID card, copy of my address proof, my company details...etc. took a check of rupees 998 in favour of KArshni Solutions, ( I on the same time called Airtell toll free number and when confiorming from the call center that they are authorised to collect the details ai handede over).

My check got honoured on 11th April. since then i am calling that person whose name is Sunil from Karshni solutions and the number is [protected].

since then i am regularly calling your call center, complaining about the sim without any connection, neither they are providing me any solution nor are they providing me any details of KARSHNI Solutions.

the number he alloted me on the sim is [protected].


i will really appreciate if you can pls tell me what is the best action to go ahead with.


Thanks $ regards

Sandeep tiwari
[protected]

If some person comlaint with karshni solutions mail us at [protected]@yahoo.co.in.we will resolve us problem with in 24 hours.

I got an Airtel Post Paid connection as per following details:

Name: Shankar Lal
Date of procurment: 18th April 2008
Palce of procurement:
TELESOFT, Shop No. F-1/2, mohite Paradise, S/No 16/3, Hingne Khurd,
Anand Nagar, Sinhagad Road, Pune 411051
Activated on 18th April 2008
Plan : Monthly rental Rs 125, POSTPAID

Grievance:

1. While I was travelling to Allahabad my outgoing was blocked on 23 April 2008. When I contacted the customer care I was told to visit the place from where i bought the SIM. Reason given was address verification failure because of short address.
2. My several request to customer care centers to reactivte the outgoing since I was on Journey I was badly in need of it,
went unheard.
3. On coming back to PUNE, I contacted the customer care center, He was kind enough to take my call and said he is launching a request for address reverification. I was happy that it will be done shortly, but the after 3 days I again contatcted the customer care centre, i was told that address reverification is not possible, since 10 days has expired.
4. Every time i was told to visit the AIRTEL gallery to reverificatin request.
5. The telephone number printed on the receipt of the Telesoft Bill is wrong. No one replies on that number.
6. When I personnaly reached the gallery, I was told it is not possible for them to rezctivate, since 10 days have passed.
7. They gave me a phone number to call back and find out next day for the status.
8. I have been trying the number but it is switched off.
9. I asked to refund my Activation charges since hte service is not provided, they refused.
10. I asked to refund my deposit, they refused.

11. COMPLAIN AGAIST THE ADDRESS VERIFICATION EXECUTIVE:

a. The address provided by me is a standard address and this place is getting correspondance for last 40 years on the same address.
b. My all correspondance related to BANK, BSNL, etc are on the same address.
c. Your executive has failed to do his duty sincerely. This has put me in trouble, inspite of being a genuine customer.
I request you to launch a disciplinary action against the person who was given responsibility for address verification. He has not made sincere effort to locate the khadakwasla lake. I am surprised if he does not know, sinhgad road. How an he miss out DIAT when the singhad road hits the DIAT at the wnd of lake.

12. Solution for me?

AWAITED

i have taken a new airtel postpaid corporate connection on[protected] that' no is [protected]. i have given a cheque no. 464993 of rs. 999 that was cleared on[protected]. But till now my no is not activated. the cheque was collected by Ashok Sainger from noida and our recieving slip no. is 22384. now what i do please give ans. urgenly. my no is [protected]

I have registrered with Airtel for not getting promotional calls.But I get the same again and again.What shall I do?My complant number is W[protected]
Can any body suggest a remedy?Regards,
PGPanikkar

Postpaid Conection was already canceled & last paiment was already paid, but collection call was neve stop on my other mobile phone pls stop all this ..

Pls Give me solution...

i had taken a sim which is not yat activated kindly conatct on my new no [protected], [protected], [protected]
if have arlraedy make the payment.
thisis my friends no kindly conatct and do the needful.

hi
im mahesh
before some days i get called from good speaking girl, she give me offer of 199 lock plan. ther executive come at home he shows me Airtel ID. he filled form and collected money from he give me reciept of 600 Rs. and third copy of the filled formed. and after that she told me by tommarrow you our varification executive will come to you and give you SIM, after varification your sim will get activated within r 3 hours i wait for 3 days, but no body comes. i try to call that no. but she is not picking up phone. after calling airtel custemore care they told me . All things are fake, we dont hire any agent. and told me we dont have any information regarding this. and they also said "AAPNe Card Lene Se Pahile humme puchha tha kya"

i lost my money but i dnt care for that. i wish same thing msut not happen with anybody else.

please tell me what to do,
and please make information database for this no
so if any one of you get call from them. then just ... them
please forward this no and if have some no gv me
Fake Airtel Agents
[protected]
[protected]
[protected]
[protected]

same thing happend with me 2 weeks back.. i guy called me from [protected] and said he has very good Airtel plan.. some 199 plan with tariff rates that were too low to be true.. i first doubt it that it could be fake but still i went for it.. and now i lost my Rs600.. these is what Airtel does to their customers?????

Even we have faced the same problem with M/s Karshini Soloutions when there representative Mr. Ashok (M: [protected]) came to our office, got performce filled, delivered two sims and took the payment. These sims were naver activated and when we contacted airtel customer care, they inform that the nos. provided to us do not exist. Mobile of MR. AShok is swicth off and that of is senior MR. Gourav (M: [protected]) does not exists. Airtel Sould takeup the case with there agent stongly and get our refund immediatly.

please disconnect my mobile no [protected] i shall paid all of dues if panding THANKS

my mobile no. is [protected] this is rajasthan jaipur post paid connection with plan 599. I unable to connect my mobile in roming at this time. Pls solve this problem.

Dear Sir/Madam

This is Aashish Khullar facing some problem regarding to make an outgoing calls from my personal Post paid connection.And the same has been disconnected by airtel few days back.
Reason Behind the same is:
that the outstanding bill has not been paid by me so that it has been disconnected by airtel.
But according to me the outstanding payment of my personal number has already been paid by me.

The following are the details regarding the same

Outstanding Payment paid by me : 1641/-
Dated :[protected]
Mobile Number: [protected]
Receipt Number : 9626484

so i request you to please activate outgoing calls on my number.
can u please suggest me what should i take next step in this case

Waiting for you to reply me
as soon as possible
Thanking You

Regards

AASHISH KHULLAR

This is tanushree naidu, i want to ask that i have lost my airtel sim card.so i will get my sim card of that number from the airtel office, i want to ask that whether i will get the information feeded in mobile or not.please reply me on my email adress.thanx

i am sandeep verma.i am user of airtel connection sice 1997 dec..but in the 2002 airtel people changed my airtel account number and when i took this number than i deposited the security of rs 4320/-rs but when the account number got chanmged than there is not any record of security amount..than i visited okhla bharti i shown my receipt and all they agreed with me and said me to send the cheque of 4320/-rs but yet i have not received any thing.than i again same thing happen but no resolution gvn by the airtel...so kindly dont buy the airtel connection...

Sandeep verma

requst pse enhanced my dynamic credit limit from rs1000 to
rs 2500.i am class 1 gazetted officer & regularly paying bills before due date.

requst pse enhanced my dynamic credit limit from rs1000 to
rs 2500.i am class 1 gazetted officer & regularly paying bills before due date.no - [protected]

I need help more than complaining. I crept y phone out and now my dads de-activating my sim!
Help what am i supposed to do?

My Airtel Sim has deactivated! So! I request to Airtel costumer please activate my personal Sim within 2 days my Phone no.[protected]. Last 5 days they not work.I brought this last 2 moths

I want to registration in your account (I have post paid connection No [protected])

Hey, just today I got a call from a so called Airtel agent-[protected] saying that they had a lucky draw and my name has been selected for an offer wherein I get the first 200 min free and will get charged only if i exceed 200min per month. He said an agent wound visit me on my address, take all the address/id proofs and a deposit of 500Rs. I felt something fishy was going on so I told him I was not in town so he's going to call me next week. Thought i'd google on it, and I came across this, so its a scam afterall. Let d bugger call me again am gonna take his case.

Airtel Mobile Postpaid — change the plan before due date

u have sended bil on[protected] heman sitaram sawant bill no.[protected] date 18aug07 and kamdar tele-commnication recipt no.309 urs given plan 36month zero rentel and umay suddenly change for 24 month req no30002894 and 3184465 and change 25 /50 paise to convert 1 rs /2 rs meny changes ur with out informetion

hello readers

mera naam rajesh hai, main mumbai se ho, mere pass ek call aya tha {[protected]} jo ki is number se tha or mujhe bol rahe the ki main airtel ke offer department se bol raha ho, or ek lucky draw mein ap ka number aya hai, jo ki hum 500 rs main aapko life time validity, first 200minuts free avery month, other charges 10pais e/min, std 0.50/minuts, or mujhe 2nd day other no. [protected] is number se verify ke liye call aya tha, or bol rahe the ke hum aadmi ko aap ka payment lane ke liye kaha bheju, tab hum ne airtel gallary se contact kiya to vaha par to koi aisa offer hi nahi tha
mujhe inglish to nahi aati hai par padhne wale sabhi dost is vardat se door raho, shayad kal aap ko bhi phone a sakta hai

Airtel Mobile Postpaid — call divert not working

i'm having airtel no [protected]. i'm not able to set call divert to my another mobile(TATA docomo) when i'm busy. contacted local service centres of airtel at ernakulam. they say it's not possible. how??? why this poor service by aiirtel when other service providers allow call divert to airtel

Same problem for my no ( [protected]) also. I can't use call divert option.

Regards,
Masum

My New cell No. is [protected] this sim card I porches last week dated 18/12/2007
My purpose is using MO GPRS from this network
From day of activation MO I am getting error “subscribe to packet data first – Link not available”
So many times I call to costumer care but not get satisfied ans.
Now airtell cutting everyday Rs.14.99 paise for MO GPRS facility which is I am not able to use because I get this error “subscribe to packet data first – Link not available”
And I want my Rs. 14.99 x 3 = 44.97 Money back .

I HAD SIMILAR EXPERIENCE. MY UNBILLED AMOUT ROSE BY rS. 480 IN A DAY WHERE AS I HAVE MADE ONLY 3 CALLS ON SEPT. 25, 2010

Hi I am Shrinath Prajapati,

I had deposited Rs. 600 for airtel new postpaid connection but i have not got my simcard since last 50 days. I had deposited money to Lowerparel branch (Peninsula building). The callers name are Sweta and Seema who have cheated me for this. they kept telling me that the card has been sent to my home and has been already activated. I don't know what i shall do know.

Airtel Connection — unsubscribe to scheme

sir
i want to unsubscribe scheme for fun provided by m.igfun.com
kinly unsubcribe me and oblige
my mobile no is [protected] chamba HP

Airtel Connection — Please deactivate/Unsubscribe http://m.igfun.com from my mobile IMMEDIATELY

Dear Sir,

It is to inform you that though I have never enjoyed any service through http://m.igfun.com but I have been charged Rs. 10/- on daily basis with. My mobile number is [protected] (Airtel Connection). On enquiry from Customer care it was confirmed that the amount are being deducted by http://m.igfun.com .
Please deactivate/Unsubscribe http://m.igfun.com from my mobile IMMEDIATELY.

my mobile no:-[protected] in retailer 801/12144 not connect pls active now
is no: par 801/12144 helpline nahi chal raha hein
isliye aap imagtaly chalu kare

I am a airtel prepaid retailer, got connection on 15/05/09 and till now my all sms to 51619 did not started yet. please do the needful.
SURESH KUMAWAT
VILLAGE ROJDA

main airtel retailer hoon mera mpin bhool gaya hoon plz muzhe mpin bheje

Airtel Connection — VERY BAD CUSTOMER SERVICE

I have some querry about mobile no [protected]. i want to know the name and address of said mobile connection holder. I called on toll free no 121 at 10.30 pm and some Mr. Manoj attand my call. Instead of giving correct information, he insisted me to contact your outlet. Is it possible any body to contact your outlete at 10.30 pm in the night. I made so many time requests but all in vain. Even he couldn't help me to get RTI form to know why shud not I view online telephone directory? When ever this facilityis provided by MTNL also. why not airtel providing it?
And it is mandatory as per TRAI Rules. Later on after holding me in que a long time, Mr. Manoj disconnect my call without giving me suitable solution. This was the gesture of your employees providing customer service. I called again and again 4 times but nobody has attend my call. I want solution under RTI ACT "THAT WHY AIRTEL IS NOT PROVIDING ONLINE TELEPHONE DIRECTORY LIKE MTNL? WHY THEIR EMPLOYEES ARE SO IRRESPONSIBLE?
FROM
MUKESH GUPTA

Airtel Connection — Please deactivate my airtel SIM

Sir/Madam,

Since from 4 months i am away from India and i am not using my Airtel sim form that. So i have decided to deactivate my sim card and please dissconnect it. my mobile number is [protected]. Balance bill amount i can pay you online once you confirm me through the above mentioned mail addresss. Let me know if any queries..

thanks in advance.

Regards,
Mohan

Pls help me in deactivating my SIM...

Airtel Connection — Beware of Airtel Landline Connection

Be ware of Airtel Landline Connection, during connection of new landline, Airtel will commit that there is no shifting charges, but when you give request for shifting, your request will be delayed with committed dates of shifting and then starts day after day but there will be no shifting, in the mean time your landline no. will be deactivated, whenever you give call at customer care 44444121, the customer executives will give you fresh date of shifting and the thing will go on rolling, then when you get dissappointed and decided to cancelled the landline, you will get lots of call to know the reason of cancellation from Airtel and some of the executives will commit you to offer discounts, waive off charges etc. This is how such a big and well know reputed organisation losses customer's faith and making the customers suffers.....this is what happen to me, I request others not to fall in trap with the Airtel connection.

i agree with ur attitude...

Airtel Connection — Airtel fake connection

To,
AIRTEL
SECTOR-57, NOIDA
Dear Sir,
I am really stunned to get a call from Airtel office in Noida that I had a land line connection no.[protected] at my residence address ( E -303, Kesar Garden Appartment,Sector-48 Noida).
I shifted to Greater Noida from my residence at Sector-48 in the month of Feb'09 and till this period a BSNL connection was installed and working and later I applied for disconnection of BSNL no. and I had a proof of BSNL disconnection.

What I want to say that I had never applied an AIRTEL connection at my this address( E-303 , kesar Garden Apts, sector-48 NOIDA), Despite I am being asked to deposit the amount Rs. 500 something.

This is totally fake no. installed and being used by unknown person in my name at my residence ( E-303 ,KGA, Sector-48,Noida).

I request to the concerned authorities to find out the culprit ( this can be traced by verification of dialled no. from this so called land line connection 4229284.) and punish him.

Hope an appropriate action will be taken at the soonest.


With best regards,
Manoj
[protected]

Airtel Connection — Loss of mobile

To Airtel team,

Sir I have lost my mobile N72 on 7/1/2010 having the Airtel sim connection [protected].

I want to launch a complaint to policestation and wanted duplicate sim card.

Please inform me the IMEI number of the N72 mobile I have been using from last one year for the number [protected] in this mobile.

Ramesh Shivaji Kadam
[protected]
Email: [protected]@rediffmail.com

pl unsubscribe in my mobile number [protected] caller tune and friends chat

Airtel Connection — manual gprs settings

we have used g.five u868 mobile with airtel connection but airtel gprs settings not available on my handset so. please sent me mannual gprs settings my no [protected]

Please sent gprs manually settings on my airtel No. [protected]

Airtel Connection — Blocked the sim

Dear Sir,

My name is Pavan working in BEL
Bangalore. I have been using Airtel
connection for 3 years. Recently
took a new sim for my Aunt who has come
from US. She used the number
for allmost 2 months, she was happy about
the network.

Ten days back they disconnected the number saying there was some
problem with the verification details. Then i submitted the
documents at airtel showroom near Yeshwanthpur ( APMC YARD to
person called Sashi contact number [protected] ) I requested him
that there should not be such problem in future. He assured that
very thing has been updated in system n very thing will be fine.
On Dec 13 midnight they have disconnected the network again. We
had a balance of 700 Rs and there is no solution for this when i
enquired to customer care.

I request you to look into this
matter and please help me out.
I am looking farward to your reply.


Sim details:

[protected]

You can
contact me on [protected]

WITH REGARDS
PAVAN A.C
DE-SC/NS
BEL.
PHONE NO:[protected]

My airtel nbr is [protected] my self rushi...yestrday i ws recharge my mbl bt today it shows 90 rs less frm my accnt...i m callin to custmer care but they are not well interact wth m...they told m on ur mble u had dwnload hungama vidao thru airtel live in 6 times..bt sir my internet pack is already actvatd so y m use airtel live...so pls gve m my balance.othrvs pls deactivat my artel nbr

AAP KE LOG ID'S TME PE NAHI LE JATE HAIN OR CUSTMER HUM KO BOLATA HAI

Please Very Request Solve My Demo Number-[protected] Call Cost
Problem.Present Call Cost ONE Rupee.And Monthly Target Recharge 3000
Rupees Continue Every Month.Forther Details.
PLEASE ONCE CALL ME-[protected]

i have deposit 500 rs. in my airtel money account. but helpline says you have no account in airtel money retailer. my demo no. is [protected]

sir, madam
i am running prepaid recharge shop in ra puram my vodafone distributer is nt com to shop properly and making irrresponsibilities. Except vodafone all my distributers are given me easy deal sim card. with easy card how can i service to my customers so much of customers are goan off. If customers asking vodafone sim card i am suggest for aircel & airtel and sale him.
Last 22 customers are asking vodafone sim i am given aircel.
With out easy how can i recharge him so plze arrange easy sim for me other wise i nt sale your products
THANK YOU
GANESH
[protected]

Hi sir/mam,
I m an airtel user since seven years
I have a phone which works with 3g and 2g
However when I surf internet either in mumbai or pune speed is good...even facebook works
I stay in virar west near amul ice cream parlour
college rd
virar west
speed is so pathetic that I cant even load google homepage on the screen
Please find out the solution because its been a year we cant use gprs.
Hopefully that will be sorted out as early as possible
Thank You

Airtel India — Worst customer care services

I wanted to change to Prepaid to Post paid. (Existing no. [protected], Existing!!!!!??
Bad luckly Airtel teleexecutive Mr. UDAY ([protected]) called me & itroduced a new offer. I accepted the offer on 1st Oct & filled the form for new sim with deposit of 500 (Total 600). The verification was done on 4TH. My existing sim with life time validity was blocked from Airtel in view of new sim.
The tete-executive called asked me on 4th to come to Bandra station (Mumbai) to collect my NEW sim, but when i reached there & called the given no. by him ([protected] - Rohit) no one picked the phone for most of the time, when they picked they just talked nonsense.
The next day when i again called UDAY he asked me to again on Bandra station but i refused.
From 4 th Oct. my phone is not working , i am very packined by such a behaviour from Airtel.
Do I made a sin by taking Airtel connection?

If there is any responsible person in Airtel to solve such problems?

Please help........

Airtel Landline Service — Airtel handling of customer complaints

Its quite sad that I have to complaint about the service provider which is making this complaint possible (i am using airtel braodband for this mail).

Few days back I received a letter from Airtel suggesting that I have made some corrections on the cheque and hence they are returning back. On checking the cheque- it never belonged to me. It was a cheque issued by someone else and delivered at my door step. What if the cheque was misused by a wrong person?

Rightly I wanted an apology letter from Airtel not once, not twice but thrice, each time the executive promising me a time before which it would be delivered but I am still waiting for the all elusive letter. Its been more than 20 days before I complained for the first time.
Moreover, the executive at the help centre refused to share with me the Email ID of any senior exectutive of Airtel!

My question- if we donot know about the email IDs of the service providers senior executive, how would calous behaviour and mishandling of such issues be brought to their notice.
After the episode, I am sure Airtel just wants to make money out of the ever growing population of India rather then providing good service. That is why I feel happy to be using vodafone mobile no. God's grace!!

Regards,

Nitin

Airtel India — Dumb 121 customer service!

Dear Sir .

I have Problem now (message not sending ).

I hope resolve this problem .

Thank's

Well, I am completely agree. The customer care department of Airtel is the worst ever I have seen. Airtel offered me Super 3 plan under which I was supposed to allow discounted Call. But, They never allowed. I called many times to customer care and every time , I was given new compaliant number instead of any resolution.
Airtel setup customer care department not for assistance but for making fun of its customers.

My all friend with such complaints are perfectly right. If Airtel will continue to use such manpower who cannot satisfy a customer-the day is not far when the company will lose its customers who are perfectly INNOCENT. Please listen to my own story which has arrised as a result of zero-handling skill of customer care personnel of Airtel. I am having many prepaid mobile connection from Airtel. Few days ago I observed that my mobile got instantly stopped with no access for incomming or outgoing calls. I contacted Airtel Customer Care at 121 from Gurgaon. I narrated the problem. I was told that the validity has expired. I tried to find out why the validity had expired. I confirmed that I had charged my mobile recently 3-4 days ago by 200Rs. I got only a meagre amount against the credit. Anyway at present I am still having a credit of more than 130 Rs. but still the phone is of no use to me. I am neither receiving incoming calls nor can avail outgoing services. I enquired to give me a solution for same but believe me, none of the airtell guys was in a position to satisfy me. You can understand the result of call centre services which every Indian company uses now for customer satisfaction. ALAS these companies do not understand the problem. These fresh people who have no experience of the line are mostly incompetant to solve the grieviences of the customers. I am left shaken by the attitude of these so called customer care people hired by Airtel. Nobody is ready to go deep into the gravity of the problem to work for redressel. Through this mail I suggest the management of Airtel to think of 1+1=11 and not 10-1=0.

I am having two more prepaid connections and one Broadband connection. I am seriously thinking whether I should continue the services of shift to other services like VOD or BSNL.

Hi

You costumer care tele caller is pathetic to reply towards complaint. They are not lessening the complaint properly and not given satisfied answer. And their attitude toward caller is really disappointment.

WORST CUSTOMER CARE SERVICE
I have 444 Airtel corporate plan. so many employs with me, facing low signal problem. At the time of taking connection airtel representative told discount will be provided on landline also. But airtel is not allow discounted Call.This is the matter of misleading. I called customer care number of times. But customer care not answer the reason. Somtimes there system is down, somtime their software is down. My experience is that "No response from the customer care and harassing the customer".The customer care department of Airtel is the worst ever I have seen. At last Maximum no of employee has been decided to cancil his connection. From our department CUG of airtel also has been canciled.

airtel charges two times for my caller tunes.[protected]

sir/mam,

my airtel landline no. 4049630.my privious bill no. is[protected] dt.27.04.08 is paid by cheque no. 527953 rs. 2054.00, dated 19.05.08, but airtel says this cheque is bounced reason ( signature differ) and colleted an other cheque no. 527956 dated 23.05.08 for the same amount.
but according to my bank statement my first cheque no.527953 is passed on dated 22.05.08 from my account.
WHEN MY FIRST CHEQUE WAS PASSED THEN WHY YOU HAVE TAKEN ANOTHER CHEQUE AND WHY YOU BARRED MY OUTGOING FROM LANDLINE NO.4049630?
AS ON DATED 14.06.08 MY LANDLINE IS BARRED SECOND TIME WHICH CAUSE INCONVIENCE FOR US .
PLEAE EXPLAIN THE REASON SOLVE THE MY PROBLEM.
FROM:-
KARNATAKA ANTIBIOTICS PHARMACEUTICALS LTD.
LUCKNOW.

sir/mam,

my airtel landline no. 4049630.my privious bill no. is[protected] dt.27.04.08 is paid by cheque no. 527953 rs. 2054.00, dated 19.05.08, but airtel says this cheque is bounced reason ( signature differ) and colleted an other cheque no. 527956 dated 23.05.08 for the same amount.
but according to my bank statement my first cheque no.527953 is passed on dated 22.05.08 from my account.
WHEN MY FIRST CHEQUE WAS PASSED THEN WHY YOU HAVE TAKEN ANOTHER CHEQUE AND WHY YOU BARRED MY OUTGOING FROM LANDLINE NO.4049630?
AS ON DATED 14.06.08 MY LANDLINE IS BARRED SECOND TIME WHICH CAUSE INCONVIENCE FOR US .
PLEAE EXPLAIN THE REASON SOLVE THE MY PROBLEM.
FROM:-
KARNATAKA ANTIBIOTICS PHARMACEUTICALS LTD.
LUCKNOW.

Dear Sir,
I have recharge my airtel no ([protected]) today15.06.2008 through Reliance C.Card (Citi bank) online process with Rs298/- But I didn’t get full talk time. And today I have received a message from airtel about full talk time with Rs298 recharge. I have done the complaint to airtel customer care executive. But the person who is on duty at that time he talks with me very rudely.

So kindly do the needful as soon as possible.

Regards,
Sumant
[protected]
[protected]@yahoo.co.in

Bharti Airtel Landline Connection — Worst customer care services by Airtel Bharti

Hi,

I had taken a Landline Phone Connection duringSep/Oct[protected]White Field Bangalore) Initially I had gone for 550 Plan(Phone with Internet connection, but immediately the next day itself I switched to Unlimited Plan and also signed on the Form for the Upgradation(A representative from airtel by name reddy-Mobile No. [protected]) had assured and confirmed me the updation, but after a month, I received the bill of around 9000/- stating that I had opted for 550 Limited Plan, I was shocked to see the bill inspite I had switched to unlimited plan, Till now the issue is not closed and nobody from airtel approached to provide the solution, Now I received Legal letter stating that I need to pay an amount of 13000/- which is unfair and also Unmean to collect such an Amount, Plz check this an update me with justice

No response received yet and on calling customer Care they say we need to wait for teh bill generation date. What Crap, rubbish hah...

My experience is that "No response from the customer care and harassing the customer". Charging as they want and TRAI is doing nothing to pretect the tecommunication rights of the Citizens.

From: "gauri agarwal" <[protected]@yahoo.com>Add sender to Contacts To: [protected]@consumergrievance.comHi



I am having the below concern and there is humiliation being caused by Airtel for charging Inappropriately. Please assist with the steps that I can take.



Please review the below concern for which help is requested.



Regards

Gauri Agarwal

--- On Mon, 6/16/08, gauri agarwal <[protected]@yahoo.com> wrote:


From: gauri agarwal <[protected]@yahoo.com>
Subject: Fw: Disconnection of Services for Inappropriate Billing
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, [protected]@del2.vsnl.net.in, [protected]@trai.gov.in
Date: Monday, June 16, 2008, 3:17 AM

Hi



No reply till yet, will something be done or not.



I have called 121 and they say the unbilled amount is Rs/- 15000 now, what is happening?



Regards

Gauri Agarwal


--- On Thu, 6/12/08, gauri agarwal <[protected]@yahoo.com> wrote:


From: gauri agarwal <[protected]@yahoo.com>
Subject: Disconnection of Services for Inappropriate Billing
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, [protected]@del2.vsnl.net.in, [protected]@trai.gov.in
Date: Thursday, June 12, 2008, 10:48 PM

Hi, This is to bring to your notice that Inappropriate Billing is happening for Airtel Mobile Connection that I am holding under Mobile Number [protected]. Please find the attached .Doc document for reviewing the concer that I have regarding the Billing Amount that has been confirmed from Customer Care & the Airtel Account Online. The concern I am having is that I travelled to United Kingdom on the 7th Morning and reached there on 8th Morning. As per the attachment number 3 on the attached document the Unbilled Amount from 05/06/2008 to 12/6/2008 is Rs/- 8733.06, But how can it be possible that there has been minimum of the calls that has been made from [protected] and received very few calls on [protected] and the Unbilled amount gets to Thousands within 6-8 days. There has been instances in the past where Airtel has charged Inappropriate Amounts and after filing complaint the charges that I was not suppose to pay were waived of. It was confirmed from Airtel Customer Care about the call charges and I was confirmed that each minute of call will cost me around Rs/- 40 Per Minute and after which the International Roaming was activated. It was also confirmed that there will be no roaming charge for the Corporate Connections that I am holding. Example: 1 Minute Call costs Rs/- 40 so 10 Min call will cost Rs/- 400, even if 10 Min call has been made on each 8 days then the total charge will be 80 Min and cost will be Rs/- 3200 and there has been no calls longer than 10-15 Min a day rarely as I am in Training for 10 Hours & Sleeping for 8 Hrs and it has not been the case that I am on call all the time or for Hours. The calls that have happened have been Incoming and that to for very short duration totally to 10-15 or 20 Min a day. My cellphone remains on Switch Off mode for most part of the day. If for 7-8 days the Unbilled amount as per them is Rs/- 8733.06, then for a person who will be in International State for 40-48 days the Unbilled would be around Rs/- 43665.3 & Rs/- 52398.36 which cannot be case under any circumstances. Also there will not be even a single person who will spend lavishly on just calls and that to someone like me who has been to States on Training. There has been no resolution from the Customer Care Team, on calling at 121 what I was told was that I will have to make the payment and then the connection will be restored, I tried calling from UK the Nodal Officer's Number at +91-[protected] & then Appellate Authority at +91-[protected] but no one picked the call. It seems that they are not ready to hear from the Customers any more and nor they want to provide any resolution to the Problems being faced by the Customers. It seems that we as Customers are being folled around and blackmailing of make the payment then we will restore your services for which they want to charge what they want to and the Customer has to be penalised for the services and charges that are inappropriate and illegal. Also there has been no intimation being sent through SMS or by Calling in personally regarding Credit Limit Increase, Credit Limit has Reached and please make the payment, any changes in the Tariff or when there is a complaint made through the Airtel web Account. There has been numerous times that they have been intimated of not increasing my Credit Limit as well, but they keep on increasing it and indiscriminate & inappropriate billing happens and they make the bill as much as they can with no solution for the customer other than to make the payment for restoration of services as they know Mobile Communication is something which everyone requires and cannot live without. Also there has been instances of misbehaviour and misconduct by the Customer Care representatives when they are being called regarding some concern like the ones above or any other related to Airtel Mobile Services. There has been times when the Customer Care Executives have disconnected the call without providing any resolution of the concerns being faced. It is a humble request that the issue may kindly be reviewed and resolved at the utmost as the inappropriate disconnection of services is something which is problematic and irritating. It may also lead me to take some legal action which is heard when the customers donot make the payment from service providers, but in my case it has never been that there has been a problem created for the payment. It has been times that delayedpayment has been made but I have also payed the late fee as per the Late Fee charge. NOTE: As I being in UK and my only source of Communication was Airtel which has been disconnected I cannot be contacted through call, so it is requested to you to please provide the resolution of the same on ASAP basis. If in case there needs to be some contact be made then it can be made to someone in Delhi and the contact details for the same can be provided as per the request & requirement and the concern can be summarized to the contact person in Delhi.

Regards
Gauri Agarwal

my name is vipin kumar.
my contact no. is [protected],
Sir/Mam,
I have been misbehaving by your executive again and again. I dont know why... Before 2days i got a call from RETENTION DEPT so Mr GAGAN(retention executive) and Mr ANKIT (manager),
Mr GAGAN called me and started telling me about 1495 plan and giving information about wrong charges of my bill...
So i told him about everything of my account so i also talked to his manager ANKIT so he tried to solve my queries and so at the end he gave my call to gagan and gagan told me about 1495 so after explaining me... gagan said vipin u will get a confirmation sms for your satisfaction from 247... so pls send yes whether you are satisfied or not...
So i refused then he said i cant do anything for you. Send yes then i would do... he was doing a deal for yes247...
I said can i talk to your manager who called me earlier so eather he or his manager refused me to talk and said when i will come to know that you have sent yes then i would do something...
And disconnected my call so i call in customer after his call someone else in customer care who got my entire info and he too disconnected my call having abused...
so i complained by one of your executives and still my BILLING ISSUE is same...
Whenever i call in NODAL OFFICE OR APPELIATE OFFICE eather no one receives or busy...
so on 24june08 i talked to megha who helpd me out in nodal office and suggested me to send this email...
A week ago i called in customer care there i talked to mr PRAKASH(supervisor)...
his way of talking was so bad...
He doesn't know HOW TO TALK TO A CUSTOMER REALLY...
PLEASE DO SOMETHING FOR ME EVEN MY COMPANY IS USING MORE THAN 60CONNECTIONS BY THE NAME OF SARVOTTAM PUMPS LTD...
CALL ME AND SOLVE MY QUERY OTHERWISE I'LL GET IT DISCONNECTED...
BELIEVE ME SIR/MAM...
VIPIN [protected]
[protected]@rediffmail.com

I cannot be more frustrated to write this! I just came back from my personal work abroad. And to my surprise, I realized by their most impudent customer service executive, and shift manager - and post my paying of the complete amount, wherein no one could tell me that this number doesn't exist!!- that my number has been discontinued. There was no communication done by airtel!!! Exuberantly the Manager replied " We have sent the notifications through SMS" ;-))) excuse me if the phone is not working why would you drop a sms to alert the customer???!!! inspite of they possessing my all contact details!!! I have been continuing their services since last three years, and trust me it certainly has been no less than nightmare!
When I ask who do I go and speak with the Manager on duty comfortably ignores it!
Funny, yet precarious! hope there would be some way to come out of this!

my no. is [protected], visited airtellive on 10th july at 08:48pm by brower msg sent by airtel, Rs.50 has been stolen and had made many complaints about it but no use, my ref. no. are[protected] and [protected], the customer care is waste and unable to contact, it says send sms to 121, i think serious action should be taken through the consumer court

dear sir
please contacts [protected], [protected] idea tower
my plots delhi N.C.R. Slf ved vihar area ( 70 gaj ) &
( 96 gaj) hayat enclave i am interested tower bussiness

unable to call costmer frow 4 months you have not cleared i will throw the sim

Unable to call customer care since one months Many complaint registerded with costomer care exuctives names Mr Karan, Mr Anand, Mr Puneet, Ms Jailaxmi and many more . I called above mentioned Exuctives from my different friends numbers. My no [protected] was debarred from talking to customer care excutives after a complaint of false billing of Rs 20/
Since than my customer care service is debarred. i wonder how the higher authority personnel in air tell are sleeping and nonsense of airtell excutives are increasing.

The Manager
IDEA Ltd.
New Delhi.

Re: Complaint against IDEA services :-

Dear Sir,

Respectifully:- I was holding Moble of your company IDEA & the Number is [protected];
I was out of Delhi due to my mother in law death.
But they torcher me daily ( like we are calling from court & some time they say we from police station
for payments & calling to my relatives that Rs 2000 is out standings.
after the payments they assure me that I will get the same number
One week before I come back from my out of station & asking for my number & i got the reply that number is suspend.
I am using AIR TEL number since last 9 years I never got any complaint.

There was outstanding payment of the above mentioned mobile number & yearly payment paid upto March.2009.

After payments they promise me that I will get back this number but several times I call but not get good answer

Now they say to go to Showroom;

Please note that my connection is popaid & rent is paid upto March.2009.

How come it is possible that number will be withdrawn or suspend

PLEASE GIVE ME CLEAR REPLY

Regards

Nazeer Ahmed
[protected]

I called customer number care number several times. But stupid customer care not response me. Somtimes there system is down, somtime their software is down. My experience is that "No response from the customer care and harassing the customer". My mobile no.is [protected] & exp.date 2010 but suddenly my phone registration failed display . I already called 15-20 time till nothing response. I think AIRTEL Customer Care doing only FUN Not Duty.

Dear Sir,
I had Given a complaint regarding indoor Network Coverage,
i complained Before 1 year regarding this issue but the problem was not recovered till now
all the other networks are gud in indoor and as well as outdoor but only AIRTEL is
going very worst nowadays .I have been Using AIRTEL for the past 5Yrs .I Lost Many calls
due to poor network in Nellikuppam.Not only Myself having this problem all face this problem,
they just change their network.But i Don't Want To do tat so pls take further action without loosing
ur Valuable Customers.

Note :I Also Can Provide Space for tower Erection in my house.

Dear Sir,
I had Given a complaint regarding indoor Network Coverage,
i complained Before 1 year regarding this issue but the problem was not recovered till now
all the other networks are gud in indoor and as well as outdoor but only AIRTEL is
going very worst nowadays .I have been Using AIRTEL for the past 5Yrs .I Lost Many calls
due to poor network in Nellikuppam.Not only Myself having this problem all face this problem,
they just change their network.But i Don't Want To do tat so pls take further action without loosing
ur Valuable Customers.

Note :I Also Can Provide Space for tower Erection in my house.

Mobile No :[protected]
Venue : Nellikuppam
District: Cuddalore
State : Tamil NAdu
Country:India

recently whenever i have dialed airtel to connect to the customer care executive, i have been put on some automated voice, and am not able to speak to any person, the same problem persists with a few other cells from where i tried to connect to the airtel customer care
this is highly frustrating, on top which most of the customer care personnel are grossly inexperienced and it takes around a dozen calls to get the problem solved
since this is rampant and a very common place complaint, immediate and strict action needs to be taken against airtel

airtel/postpaid — misbehavior of customer care Executives / worst Service

Hi,
My Self M.A.Kureshi, I have Postpaid connection of Air tel since 2004 with same number,
On 16th Feb 2009 i lost my phone, within half an hour i contacted to air tel customer care number [protected] & [protected], with my friend's Prepaid Air tel Number. To inform them that please Inactive my sim card so no one can misuse it, but i am shocked when they told me that call from another number (Land line or Other Provider not Air tel ) at that time i was on highway there is not any hotel or nothing else,
one of their Executives told me that if you have no other number then shout on Highway that CAN ANYBODY HAS OTHER PROVIDER THEN AIR TEL, how ridiculous they are ????
And Finally at Night Around 10 PM i was called customer care with Vodafone Number to Inactive my Number, and now they told me to wait till tomorrow 12 : 00 PM.
Now tell me who is Responsible if My Number is Misused ??

WORST CUSTOMER CARE SERVICE 121 & outlet JANAKPURI

(AIRTELLLL)
i have a new airtel postpaid no [protected] last 10 day from janakpuri outlet. but last 3 day the they are out of service becouse the janakpuri outlet not submit the doucment to head office.

But stupid customer care not answer the activation reason. Somtimes there system is down, somtime their software is down. My experience is that "No response from the customer care and harassing the customer".

i agree airtel customer care is the worst, very illetrate, ouobxivious, retarded staaff :one of ashureshot example is RAHUL GUPTA, his phone no is [protected], 03. such aRETARDED MAN, DONT NKNOW HOW TO TALK TO A CUSTOMER, .:AIRTEL ==JAGOO YARR SABKO PATA HAI CO. DUBEGI JAROOR AISE STAAFF KI HI VAJAH SE???? SOCHOOOO KYA KARNA HAI

there is no any particular number to know all ahe new offers. and after we receving the offer message we r not able to contact that number was received

i have 2 airtel land lines, 45597149, 45531906, bills were exorbitant so i calles 121 on 14 march2009 to discontinue the services and stop billing me, as phone was not disconnected so a writtwn ap[plication was to be submitted, local office in my locality-paschim vihar;did not accept the application ;so i had to go to the rajouri garden office-which after bothering me for whole of 17th march accepted the application on 18/03/2009, but refused to either give me any recieving or complaint number.now its 24/03/2009 phone lines are still not disconnected, they are calling me 10 times a day and asking the same one question, why do you want to discontinue the service.it is disgusting and harassing, please dont buy airtel fixed lines, they are cheats.

yes airtel customer care is worse i hv ever seen. they didnt even bother to recieve the calls of customers i think BSNL custmer service is far better then airtel

I have been airtel customer and paying the dues on time... once Due to some reasons my payments got delayed for the first time for twenty days only. Without informing me they(AIRTEL KE GUNNDE) started calling and inquiring about me, ( THOUGH THEY HAVE ALL MY DETAILS WITH THEM i.e mailing address, contact no. etc. ) from every body after taking the telephone numbers from my call list.

I want to put this case in front of the supreme court for the harrasment.

I ADVISE EVERY ONE TO NOT TO CHOOSE AIRTEL TO TAKE THE PATHETIC SERVICES>>>>>>>>>>>>>>>> HARRASEMENT >>>>>>>>>>>>>AND DISCOMFORT.

SAALE CHORE KAHIN KE...Kisi ki issat ki parwah hi nahi hai...Wake up airtel management ...If you want the payments talk to the customer first... gunddon ke dam par to gunndagardi hi hoti hai... I will not spare you people...What the hell is callcenter doing ? Getting payed to not to pick the call.

Their is only one company on this earth ( we still donot have any information about the universe) which can afford to provide, service like this to his regular customers. They can afford to threaten their customers that they can discontinue their service.Their SMS asked to submit the ID proof within 48 hours with a number to contact them. The number provided is too busy, and finally when You get connected, the person takes your call and promise to come to collect the required docs for ID proof. You keep on waiting...no one comes to your address for 48 hours...inspite of that you get another SMS saying that YOU have failed to submit your ID so your services are discontinued...SO I PRAY TO GOD THAT IN SUCH RECESSION TIME GIVE THEM A GOOD MAN ON THE TOP LEVEL WHO CAN GUIDE THEM HOW TO TREAT THE COSTOMERS...and i agree that this is a UNIQUE COMPANY on this earth which is still running in profit...THERE IS A GOD...that is the reason...and I guess their NetWork also works because of GOD...So we all THANKS to the GOD...for giving us such company...

hear I am Again...only the god knows where the [protected] costumer care exists...You press 1 and then 2 and then your no ...and then confirm your no...then press 4 then press 3 then press...4 again ...oh my GOD...Cant this big company provide a direct contact no...what is the reason...ARE THEY AFRAID OF FACING THEIR COSTUMERS...I GUESS SO...But i have to admire their staff ...they agree for theie bad services...i gues thier more than 50% of their staff must be using some other service privder...sincE they know more about their oqn company...ALL THE BEST ...KEEP IT UP...THAT IS THE ONLY WAY TO RAISE A COMPANY...

Again...check this airtel no to submit your ID..[protected]...believe me it will take an hour to ring or YOU got a good luck if it rings before that...In this world of technology they want their costumer to sit and ring this no for an hour...resulting in less productivity...?????... And who the hell are they to discontinue the service...because at some stage in the past... they didn't kept the documents properly against each no they sold in the market...????...ISN'T ...IT WAS THEIR DUTY TO KEEP THE ID PROOFS OF EACH NO THEY SOLD IN THE MARKET...DEFINITELY IT IS A UNIQUE COMPANY...I CAN ONLY PRAY TO GOD...TO GIVE THEM A BRAIN.

i forgot to click on I AGREE...I AGREE FULLY, COMPLETELY WITH MY SOUL...

karnataka antibiotics & pharmaceuticals limited — not received of salary

dear sir, i havent received my salary from bangalore, it has been dispatched to me from registered poston ist may 2009.but till now i m waiting..
my registered post no. is ria 7016.
please give me the information regarding this.
regards
satnam singh
[protected]
kanpur

I am an Airtel post paid mobile customer No [protected] for the last many years., I have never defaulted my monthly bills. Unfortunately I lost my Motorola make mobile along with SIM card on Saturday .Information to this effect was given to the Airtel CC. Today I visited your authorised dealers/agents/shops situated at BMC Chonk, Joty chonk and Central Town Jalandhar to get the duplicate SIM card; but they all said that the SIMs are not available/are out stock .At the same time they were not telling when the SIMs will be available with them. They all tried to influence me to go for new connection which seems to be more lucrative for them.Instead of sympathetic on my loss, behaviour /response of the persons attending at your above shops was quite dry and uncourteous. It was felt that in an era of competition you must be more careful in appointing Airtel agents. Keeping in view the above facts it is requested to make arrangements for supplying the duplicate SIM card at my place and oblige. Charges for duplicate SIM card will be made .Cotact Phone[protected].

I am an Airtel post paid mobile customer No [protected] for the last many years., I have never defaulted my monthly bills. Unfortunately I lost my Motorola make mobile along with SIM card on Saturday .Information to this effect was given to the Airtel CC. Today I visited your authorised dealers/agents/shops situated at BMC Chonk, Joty chonk and Central Town Jalandhar to get the duplicate SIM card; but they all said that the SIMs are not available/are out stock .At the same time they were not telling when the SIMs will be available with them. They all tried to influence me to go for new connection which seems to be more lucrative for them.Instead of sympathetic on my loss, behaviour /response of the persons attending at your above shops was quite dry and uncourteous. It was felt that in an era of competition you must be more careful in appointing Airtel agents. Keeping in view the above facts it is requested to make arrangements for supplying the duplicate SIM card at my place and oblige. Charges for duplicate SIM card will be made .Cotact Phone[protected].

my mobile no is [protected], i want to deactivqte my hallo tunes as early as possible.

What is the manner of your KAMINAPAN related to the service of Airtel WAP service.Disconnect the wap.mobifun.in towards the mobile no. [protected].

You are quite right...I am suffering the same problem.It is very difficult to connect the right node in customer care. They just sitting there trying to confuese you, by sending you here and there

SUBJECT:- HIGHLY UNPROFESSIONAL AND INEFFICIENT ATTITUTE OF STAFF OF AIRTEL.

Dear SIR,

WE HAVE 36 AIRTEL CONNECTIONS IN THE NAME OF OUR COMPANY. FROM 15.07.2008 WE CHANGED TO THEIR PLAN WHICH WAS AS BELOW. THEY ASKED US TO PAY RS. 1495/- AGAINST EACH PHONE AS 2 YEARS ADVANCE RENTAL FOR 2 YRS. WE PAID RS. 1495/- AGAINST EACH OF OUR PHONE AS ADVANCE RENTAL. ACCORDING TO THIS PLAN, CHARGES WOULD HAVE BEEN AS FOLLOWS:

CLIP CHARGE FOC

LOCAL CALLS

CUG 500 MIN. FREE. AFTER THAT10 P

A 2 A .50 P

A 2 OM .50 P

A 2 L .50 P

STD CALLS


A 2 A 1 RS.

A 2 OM 1 RS.

A 2 LL 1 RS.

ROAMING CHARGES

INCOMING 1 RS.

OUTGOING 1.50 RS.


BUT WE STARTED RECEIVING THE BILLS WITH CHARGE STD RS.1.50, MONTHLY RENT RS.298 & RS.30, CUG RENTAL RS.30/-. Means after paying Rs. 1495 against each phone as advance rental which was duly charged in our bills, they are charging monthly rental and all the above charges from July 2008.

We have talked to them at least 500 times. Sent them at least 100 meassages. Their senior Executives to the Level of Managers have visited our offices at least 10 times. They collect documents and confirmed that it will be done in the next bills but we are receiving all our bills with same old problems even after one year.



We are still maintaining our Loyality with Airtel considering that these will be corrected and we deposit all our payments well on time after deducting the rental amount being charged by them. Then instead of correcting the bills, they have started putting penalities for not paying the Rental amount of Rs. 298. We are paying all our useage charges well on time throughout this period and for all bills.

Ms. ILA, Mr. Prashant Dua & Ms. Vinkee are handling our case from July 2008 and all of them have visited many times our office to verify all records.

We were not able to come out of the above problem, we landed in another problem because of Mr. Prashant Dua, Busines Manager of Bharti Airtel Ltd.

We received our Total bills of about 37, 000/= for all phones to be paid till 23rd May’09. Mr. Prashant Dua confirmed in one of his messages that we can adjust 14, 000/ and deposit balance money as a single cheque and it will be adjusted against all our bills. We immediately deposited Rs. 23, 000/= as single cheque along with a letter giving details of all our phone nos. to be credited in individual account well before 23rd May. Their representative came within 15 minutes to our office to collect the cheque and was debited to our account within 2 days by our Bank. But they did not credit even a single Ruppee of that into any of our account. So, the outgoing calls of many of our Managers got disconnected because of this. They are getting the impression that our company (Unicorn) is in bad financial condition that we are not able to pay Mobile bills. But they do not know that It is because of the highly unprofessional and inefficient managers of Airtel, who are not performing their duties properly. I do not know whether it is because of poor staff kept by Mr. Sunil Mittal or his intention to cheat customers like this. As it is we were facing problems of Over billing since July 2008 now this another problem has come where we have paid all the bills on time and still our Managers are getting the message of disconnections because of non payment of bills.


- We have received our bills of this month where no old corrections has been done.

- Credit of Rs. 23, 000/= has not been adjusted.

- Penality has been imposed for non payment of bills.

- Phones of our managers are being disconnected even after all payments have been done.

We don’t know what to do now? If any one of you can help us in this matter, please help.

List of Our 36 connections are mention below :

[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].


With Best Regards,

Bhawna Ahuja
For Unicorn DenMart Ltd
3, Local Shopping Center, MOR Land
Near J Block, DDA Market, New Rajinder Nagar
New Delhi- 110060.
Ph.:[protected],
Fax:[protected].

cc. All Senior Managers of Airtel
cc. Telecom Regulatory Authority of India
cc. Secretary and Senior Officers of Ministry of Telecommunication
cc. Office of PMO
cc. The Hindustan Times / The Times of India / NDTV / TV Today / INDIA TV / ZEE TV / STAR TV

respected sir,

I am too much diturbed due to your network services with in two year.before two year your network service is too good but now totaly disturbed.I am using three number for airtel.It`s not only my problem this problem is serving all that person who is using airtel sim.I have wrote complain in customer care too much time but there is no response.your network services is good but in our area punjabi basti baljeet nagar(patel nagar) your network is not coming.

Acording to me this problem is runig due to some reasons
1.Your airtel tower is too far in our area.

MY MOB NO.(1) [protected]
(2)[protected]
(3)[protected]

My prepaid number [protected] is not having roaming. After several request also, air tel is unable to activat the same. Please do the needful to activate the roaming

My Airtel No. [protected] Now which is in rooming, so it service will be stop, I informed to Bangalore customer care but not get the satisfaction and neither start my airtel service.

I had requested the Customer Care Service centre to disconnect postpaid Airtel mobile No.[protected] in the name of my father late Shri Kameshwar Sharma. However, the concerned authorities have not disconnected it desipte our repeated requests for a long time on one reason or the other. I am going post to pillar for this purpose. But all exercise proved to be futile.

I, therefore, request the Airtel authorities again to disconnect the postpaid Mobile No.[protected] without further loss of time as my father in no more in the world failing which I will not pay any charges in future. I am not interested in keeping this number with me at any cost.

I had requested the Airtel Customer Care Service Centre to disconnect postpaid Mobile No.[protected] in the name of my father late Shri Kameshwar Sharma. Unfortunately, the concerned authorities have not disconnected it so far despite my repeated requests for a long time on one reason or the other.

I, therefore, request the Airtel again to disconnect the postpaid Mobile No.[protected] without further loss of time as my father is no more in the world, failing which I will not pay any charges towards this mobile phone in future. I am not interested in keeping the phone with me at any cost.

SIR DEAR,
RESPECTFULLY SIR, MY MOBILE HAVE LOST FROM MY HOUSE IN DATED-12/06/2009, MY MOBILE- SONY ERICSSON K-320I ( IMEI NO: [protected] ) & MY SIM CARD NO : [protected], I WANTS TO LOCKED MY MOBILE & SIM CARD. PLEASE LOCKED THIS SIM NO.


RAJ KUMAR S/O SHRI POORAN SINGH
ASSOCITED LIGHTING COMPANY
DATED-27/06/[protected], N.S.E.Z. PHASE-II, NOIDA ( U.P)


NOTE: THIS MAIL I HAVE FORWARDED IN SONY ERICSSON CUSTUMER SERVICE.

AirTel — Pathetic Service and worst customer care

Hi,


This is vinod kumar K (Post paid connection # [protected]).
[protected] was the privies number for the same a/c.

Like 2 months ago, I raised a request for surrendering my connection then I got the call back and she (Uma G) convinced me on change of number against surrendering the connection. Next one month there is no response and the number was not been changed.

Then again I raised a request for surrendering my connection then again I got the call back (from [protected]) this time she assured me on changing the number in 48 hours (same like the privies one) and in addition to that assured of changing the bill plan also


The same story was repeated again. After complaining N number of times through 121, one day (3 weeks before) the out going facility was not available. When I contacted 121 they explained that this is due to number change in process and it will be ok soon. Next day I got the call from [protected] stating that the number was changed and the bill plan will be changed in another 24 hours.

From that day to till date, nothing happen and the outgoing call facility for this number was not been restored even though I got the msg that it has been restored (from AT-Services on 26th June 4:18pm).

It become daily routine for me to call 121 and some one assuming me that the issue will be solved in 2hours – 24 hours – tomorrow afternoon. Two weeks before on Sunday they transferred the call to there supervisor (Vinod I believe) I conformed that it will be ok by the afternoon of next day.

From that day till today, I couldn’t call to 121 if I did the call will be disconnected automatically as soon as I enter my number.

If I succeed on this some one will be saying that the app was down so call after 2 hours.

This is the worst customer care I came across or header about and also an pathetic one in the world


With pain,

Vinod Kumar K

I had been using Airtel for more than two years. The customer care of Airtel literally sucks. B'cos of the pathetic condition of Airtel Customer Care, our group of around 15 friend decided to switch over to Vodafone and we did. Now we are very satisfied with the services and customer care of Vodafone. I think Airtel will lose its customers to Vodafone very fast.

Dear Sir,

We have the complaint regarding E-Recharge Failed to my Mobile set No [protected]. We have procured Airtel Sim card having No [protected] Form Siliguri as we often visit that area, which was showing Rs 5.00 as balance in sim. At Delhi we got it charged for Rs 300/- which is not showing in the balance by Dialling *123#.The Detail of event for charging is as under :-

•Date 20 July 09 at 12.58 PM
•Place Delhi, Karol Baugh.
•E-Charging done by Mobile No [protected] to Mobile No. [protected].
•Charge Amount Rs 300.00 .
•Massage received in Mobile ( Talk time 0.00 MRP 300.00 Trans ID[protected] E Charge.)


Now we are not having any balance in mobile in spite of 300.00 charge amount spent. Kindly look in to the matter and solve the issue.

Regards
IJ SODHI (General Manager)
[protected] BB
[protected]

Dear Sir,

This has Ref to our telephonic talk this morning regarding E-Recharge Failed to my Mobile set No [protected]. We have procured Airtel Sim card having No [protected] Form Siliguri as we often visit that area, which was showing Rs 5.00 as balance in sim. At Delhi we got it charged for Rs 300/- which is not showing in the balance by Dialling *123#.The Detail of event for charging is as under :-

•ï€ ï€ ï€ ï€ ï€ Date 20 July 09 at 12.58 PM
•ï€ ï€ ï€ ï€ ï€ Place Delhi, Karol Baugh.
•ï€ ï€ ï€ ï€ ï€ E-Charging done by Mobile No [protected] to Mobile No. [protected].
•ï€ ï€ ï€ ï€ ï€ Charge Amount Rs 300.00 .
•ï€ ï€ ï€ ï€ ï€ Massage received in Mobile ( Talk time 0.00 MRP 300.00 Trans ID[protected] E Charge.)


Now we are not having any balance in mobile in spite of 300.00 charge amount spent. Kindly look in to the matter and solve the issue.

Regards
IJ SODHI (General Manager)
[protected] BB
[protected]

Dear Sir,

This has Ref to our telephonic talk this morning regarding E-Recharge Failed to my Mobile set No [protected]. We have procured Airtel Sim card having No [protected] Form Siliguri as we often visit that area, which was showing Rs 5.00 as balance in sim. At Delhi we got it charged for Rs 300/- which is not showing in the balance by Dialling *123#.The Detail of event for charging is as under :-

•ï€ ï€ ï€ ï€ ï€ Date 20 July 09 at 12.58 PM
•ï€ ï€ ï€ ï€ ï€ Place Delhi, Karol Baugh.
•ï€ ï€ ï€ ï€ ï€ E-Charging done by Mobile No [protected] to Mobile No. [protected].
•ï€ ï€ ï€ ï€ ï€ Charge Amount Rs 300.00 .
•ï€ ï€ ï€ ï€ ï€ Massage received in Mobile ( Talk time 0.00 MRP 300.00 Trans ID[protected] E Charge.)


Now we are not having any balance in mobile in spite of 300.00 charge amount spent. Kindly look in to the matter and solve the issue.

Regards
IJ SODHI (General Manager)
[protected] BB
[protected]

MY MOBILE NO. IS [protected]. I AM REQUESTING MY COMPLETE BILLING DETAILS THROUGH EMAIL FOR THE MONTH OF JULY'09. SENT SMS ON[protected]. REQUESTED NUMBER OF TIMES FOR THIS ON 121. DETAILS OF BILLS FOR MAY'09 & JUN'09 HAVE BEEN SENT . BROUGHT TO THE NOTICE OF WRONGLY SENT DETAILS TO CUSTOMER SERVICE AND REQUESTED TIME & AGAIN TO 121 BUT THE CORRECT BILL DETAILS ARE STILL AWAITED. PLEASE LOOK INTO THE MATTER AND SUPPLY THE CORRECT BILL DETAILS FOR JULY'09 IMMEDIATELY. NEEDED VERY URGENTLY.

REGARDS

VIJAY SOOD

I am not satisfied with Airtel Services.

dear sir,
i am neeraj my number is ([protected])
some days (14) ago i have purchased a new prepaid connection (sim ) of airtel, Suddenly last 7 days my out going call barred and sim registration is failed and any call made to that number is rejected. It materialises that the dealer was asked to send the application form & all doccuments to the AIRTEL Head Office and till then I am asked to wait for reconnection. I have made all the payments.So i request to you please reconnect my number

ostpaid sub. no. [protected] lastpaid rs. 410 on 13thaug.atairtell outlet
why my network is disconnected since 15th?
Ifail to understand your customercare service.
My bill receipt no. is[protected] and ID[protected].
please start my phone immediately as i am expecting some urgent messages now, .
thanks, BIPINCHANDRA

the exuctives are not attend my call

Hi,

Totally agree these airtel guys are not understanding the customer needs and problem. just make nice adds and slogans. I had a connection I requested for previous bills. talked to customer executive. he said it will be done in 7 working days. then after 10th day when I call and said I have not received it yet. the executive simply told that the request is not in the system. after that I requested again and this goes on. I also talked to team lead but all in vain. I also send many mails but ever got satisfied answers.


SO I DECIDED AND CLOSE THE CONNECTION !!! that number was 8 years old. Though I know I make have loose many old contacts but for mental peace I have done it.

Now I have taken BSNL and I am sure if I done get answer then I dont have to run after the virtual people. I have the alternative of RTI (Right to information).

My account has been charged for the bill gernerated by Airtel, fortunately I have disconnected the number 2 years back

My number was [protected] disconnected in April, 2007.
Bill generated for the same number in Aug 2009 (the number has been given to somebody else) but the bill amount get credited from my account.

Do the needful.

Sanjiv
[protected] (still an airtel customer)

i apply for broadband on dt.15/07/2009 by sef no.1731422.but compny not install my connection. i complaint to customer care 3chanse for return my cheque & i.d proof, my complaint no(.22605364 dt 30/07/[protected] dt.01/08/09) &[protected] dt.28/08/09) 3 times compny replied to me within 7 days your cheque & i.d proof has sent to you but near about 2 month i have not recived cheque & i.d proof, so i request to all senior officer of airtel kindly check my complaint no.& sattel this immediatly.

The customer care center (the one at jail road, tilak nagar) have the worst staff, me being a student went there to get a duplicate sim which was registered on the name of my elder brother. On reaching there and talking to them firstly they did not bother to give their service, kept me waiting for a long time and finally when the spoke they said that i don't have all the necessary documents. I agree on my part that i should have had the original documents of my brother's identity proof as it was mandatory to give them but the manner that they spoke plus the manner and concern of their senior manager was not one of the polite ones and rather VERY RUDE. Regarding the same, it was not my fault that i din have the original document, i had been there more than thrice and all that time the staff of the place only asked me to get a photocopy of the ID proof and nothing else.
The staff of the center was rude and were not ready to accept their mistakes, i think this is the worst way they can harass their customers! Their staff should be better on terms of politeness and do their needful to help their customers!

Airtel altogether has been a concern with its system down for over 10 days time period thereby creating a lot of difficulties.

i hope they do not behave the same with other customers...hope to have a better service the next time.

These airtel people are the real bastereds. They count money only.

Hey bharti mittal...dont forget that ...bund bund se ghada bharta hai,

your airtel dish tv services[protected] r gud 4 nothing.IT IS A FRAUD N CHEATING DONE BY U BY PROPOGANDA WHICH WE PAY IN ADVANCE 4 1 YR " N THE SERVICE IS KASHT MEIN MARR" YOU HAV [censored]ED MY NEW YEAR N NOW EVERYDAY BY WITHDRAWING YOURSELF N NOT GIVING THE SERVICES i.e THAT THE CHANNEL SUBCRIPTION PAID IN ADVANCE.REFUND ALL MY MONEY FOR PERPETUAL HARASSMENT BY GIVING US YOUR COMPLAINT NO ONLY.NOW STOP YOUR NO GAME OF COMPLIANT AND PUNCTURED N BRUTALISEDSEVICES WHICH U DISH OUT THROUGH YOUR DISH TV ALSO THE COMPENSATION N DAMEGES OF 1 LAKH RS ELSE A SUITABLE ACTION THROUGH CHANELS ONLY ON ALL YOUR [censored]E PROMISES, PROPOGANDA N CHEATING.YOU HAV NOT ONLY CROSSD ALL THE LIMIT BUT NOT EVEN ASHAMED 2 FOOL US AS THERE IS NO EMAIL OF SUNIL MITTAL. SHAME SHAME... I WILLB GLAD I[censored] RESPONSE BUT I DOUBT

Airtel Prepaid Connection — Neither incoming nor out going, besides life time validity.

I have taken a prepaid connection of your company bearing number [protected] with SIM number[protected]F on[protected] from Big Bazar Ambala Cantt Haryana. Besides telephoniic verification on my mobile Number [protected] from Cell No [protected] and SMS received on my Airtel mobile received at 01-47-33 to day regarding activation of my connection neither any in coming nor out going facility exists at my cell. Even your custmor care service number ie [protected] is not being matured by this phone. May please intervene and solve the problem.

CAN WE ALL GET TOGETHER AND TAKE AIRTEL TO COURT FOR HARASSMENT, CHEATING, INAPPROPRIATE BILLING, TAKING MONEY FROM CUSTOMERS WITHOUT ACTIVATING THEIR PHONE. AIRTEL IS THE MOST THIRD RATE COMPANY IN THE WORLD.

Dear sir,
with due respect i want to say that i belongs to dharamshala the signal of airtel not working properly it looses the signal and we face the many problems due to this sir please take action imidiatly for this
i shall be thank ful to you for this.

Hi,

I’m holding Airtel no. [protected] for more than 5 years now. Suddenly it was felt by your officials that they needed
My photograph & address proof documents again. Regarding this there was no FORMAL communication done; and
My no. was disconnected.

I made hue & cry at 121; where the answer given was that if I need to use the no. I SHOULD submit my documents to
The aligned agency.

I’m not convinced with the fact that:
- Why after 5 years, these documents are needed?
- If this is the requirement of AIRTEL why they are not formally contacting & collecting the documents?
- Why no formal communication is being sent. (I was told that SMS was sent. But, SMS is not a formal communication)
- It is the need of your organization; however, my line was disconnected without notice.

On top of this; I contacted the ‘Data Reconciliation’ agency at [protected] (no. given to me from 121) & asked them to collect the
Required documents. They agreed, but no one has turned up since past 3 days to collect the same.

My trials of contacting the same no. again today are not fruitful.

The Big Question is: TO A REGULAR CUSTOMER LIKE ME, IS THIS THE TREATMENT THAT AIRTEL PROVIDES?

This no. is not in use since past 25 days now. CAN I EXPECT SOME SOLUTION FROM YOUR END?????????

Regards,
Mridula Anand

I totally agree with this, being a top most cellular service provider (Bharti) but one of the worst customer support.
I have applied for broadband connection in June 2009 in Lakshmi Nagar New Dehi and they charged Rs 500 for same, but till date money has not been refunded. And when I contacted their customer support either through a phone call or personally every time they are ready with new excuses.
They even don't have centralized record for any customer, just misguiding the customer by whatever rubbish comes in their mind, even their reporting manager are too senseless.

It must be new technique launched by Bharti to gather money and increase their turnover.

I have gather all the records and their commitment which is sufficient to file a case against Bharti in consumer forum.

This ap state services is very worst service.iam applying for re activation my sim since 70 hrs gone still this connestion is not activated.actually since iam 4to5 yrs customer .iam paying amt 4000to 5000 every month. this type of service is given airtel very bad.the airtel show room thirupathy is promised ur sim activation below 24hrs .why this people cheated.i dont have head of the depts nos.the royalaseema dept all managers dept heads not give proper service.very very badddddddddddddd service give the airtel &worst service also.

Power Transmission Corporation of Uttarakhand Ltd. — Didn't receive the payment of loss

Respected Sir
I want to complain against Power Transmission Corporation o[censored]ttarakhand Ltd. Dehradun, As the said firm set up Tower for the power line. During the setting up the Tower my crop was destroyed in the year of 2007 and told my father to compensate afterwards.But still we have not got any compansation while other people of my village have got the compasation.
Please tell me the solution for the problem.


Thanks and Regards
Surjeet Singh
[protected]
[protected]

i was a postpaid customer of airtel.my phone were [protected] and [protected] i have closed my connnection and paid all my dues on 18/7/08.but your solictor mister "samir yadav" has given me warring that i have a due of Rs1500/.he has send a court notice.i have paid all my dues in varanasi, office Lanka.kindly consult your office and let me know about it and let me further know if there any further dues because they have told me that i have given full and final payment on 19/7/09 and my dues are all clear.sufferer "Asha gupta".Address:- 55/HIG Jamunipur Colony Bhadohi.

I completely agree, There is nothing like customer care service they have franchisee managing their so called customer care centre, I went to go there to deposited my landline phone bill by cash, but their system was down I went their second time after 2 hrs 2 hrs, their system is still down and when I contacted manager to know if there is any alternate method to pay he said you contact nodal officer I told the Manager that "I have come to you with a problem and you are giving me another work" and he responded that he is a franchisee hence it would be better that you contact nodal officer.

Same case as Mridula.
I am holding a number since 6 years now, and suddenly they asked me to submit the documents. first they asked me to submit the company id and latest sal slip (being a corporate account). When i went to submit it, they asked me to submit all the documents!! i wasted my time arguing with them. number got disconnected without any notice. I am trying to reach to there mail id's '[protected]@airtelindia.com'; '[protected]@airtel.in'; 'nodalofficer.[protected]@airtel.in'; 'appellate.[protected]@airtel.in'

But there is no one courageous to even talk to me.

I have just asked for the reason for disconnection and i am just getting automated mails and nothing else.

They dont even tell what all documents needs to be submitted.

When i went to there office, they refused to accept the attested photo copy of my passport saying that the photo is superimposed.. I simply laughed and came back. The people sitting in there office are really illiterate. and airtel is just making fool of there customers by hiring such stupid persons at there office.
one such person is Jitender Kumar Tyagi - FS029 . the Stupidest person i have come accross in my life. i am sure there are many more like him in Airtel.

i am completely unsatisfied with the airtel service. i fear in recharging my number with a big amount as some amount is daily deducted from my balance. when i talk to customer executives they tell that sir u have subscribed this service to that. i am thinking of changing the connection. i have heard aircel provides better service and their gprs service is really good. if something unpleasant happens with me again from airtel i will surely change my number. customer satisfaction must be airtel's priority not making money by deducting balance unecessarily.

dear sir,

my airtel sim is showing on mobile screen SIM EROR
no phone calls/ massage sent or receive.

Kindly provide me a solution at the earliest which i connect to airel long time.

I am waiting your response.

Name - Ved Prakash
Mob. [protected]
State Delhi

Airtel India — customer service is worst

hi
i am snehal tamboli and i am using airtel for 3 years now ........my balance is debitted due some stupid marital service which i dont know when started i have even called the customer service to stop but in vain.........and now that service is also i guess in hell........please send me atleast the number to stop this nonsense service on my id as early as possible or else the next step would be to consumer court please i don't want to face any more harassment

Air tel is a careless and the most stupid vendor of this country.They launh lot of schenes to woo the customers like the 444 recharge which i recently felt trap into.They never give you the closing balance and fix you in the limited validity period which is truly disgusting.Some times i think i will visit their office and thrash their managers at will.