Airtel Complaints & Reviews

good afternoon i am sachin from maidsco house keeping services we have airtel no[protected] .we paid the amount throw cheque no
is 936391 at 06/12/11 but our going is barred from last 3 or 4 days we never get your bill . we are company we are getting so much problem so please our issue as soon as possible. do the need full ascap

Airtel — Bill recovery calls

I have already paid all dues of my Airtel mobile post-paid connection. But still i get calls from Airtel guys for bill payment. They even threatned me of filing FIR against me. When i try to call the number from where i get phone calls ([protected]) no body picks up the phone.

i want see my bill out going call and in coming call

Mr jagvir Singh,

there is total disconnect with customer at the hands of aaaaaaaairtel Digitall.

They are getting a lot of bad mouth publicity.

if your probelem still remains unnsolved pl contact me:

Balkrishna Gupta, Mumbai
[protected]
[protected]@gmail.com

airtel prepaid sim replacement

Even I had experienced very bad, I done my recharge with Rupees 55 full talk time n its validity was 7 days,
But my recharge was expired with in only 3 days..., when I called to CC there was no one to reply on this matter.
The people who are working under this company are very careless, cheaters, n master in misguiding innocent n unaware people.
According to me services which are provided by Airtel are:
1. To Cheat unaware people.
2. To Misguide other.
3. No Network at all.
4. How to earn money from Middle Class people.
5. keep do cheating with customers by introducing worthless schemes in market.

Thank you,
Airtel

Hi Team,

This is Arumugam Ramar. I recently joined TCS and I am located in Siruseri TCS campus. I am also facing Signal Problem (No Signal) particularly in Ground Floor when we are inside our project cubical. But we have GOOD signal from 1st Floor onwards.

I am very shocked to see this compliant dated April, 2010 - But still the issue persists.

I am hearing that many of my colleagues are planning to change to Vodafone for better signal in all areas.

Please take this as very high priority to resolve the issue as soon as possible. So that AIRTEL will not loose any valuable clients.

Thanks & Regards,
Arumugam Ramar
[protected]

I don't think there is any use in any o[censored]s complaining ti Airtel. Even I did that a few weeks back and all that they said was they did a network survey here and to them everything seems fine. But ironically my phone rarely very rarely receives signal and i am virtually fed up with their service in this area.

Vijay

I have been complaining for last 2 years and dont think airtel do care about

Better go for AIRCEL for good Signal strength anywhere in Chennai and TamilNadu

Yes Seriously, posting a complaint dont do anything . Since we are dependent on them for their service, they are taking us for granted. I have raised 4 complaints since January 2016 for network and Mobile data issue, but till its not been resolved and very poor response from them. Even logged complaint in Consumercomplaint . And got one mail from Airtel cos of that complaint and dint get any reply for my mail.

Frustrated and went beyond the saturation point, and applied MNP to Vodafone yesterday. Will see how that woks.
guess i am shifting to The Worst Netrwork - > Worst one.. Cant find anyone giving better service.

Pathetic of being in receiving End.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

I have been having miss calls through out 24 hrs since last one month from mobile no [protected] to my personal mobile no [protected] & land no [protected]
I have been having mental distress.
I need the details of owner of such mobile no [protected].
Plz take immediate action legally.
Your early action on this matter would be highly appreciated.

With regards,

ARNAB MAYRA

Airtel Mobile phone services — BIlling for unawailed services

I have want to complain about the airtel practices for billing me for the services which I have already asked them to deactivate. But still they are not ready to close my services and are continously billing me for that. I need a resolution from this situation. I have started feeling that I am helpless against these companies. The customer care executives from Pune department Mr. Suhas Kshirsagar, Mr. Parmesh Dubey and Ms. Shweta have misbehaved with me when I tried to put my point forward to them on the customer care services provided by Airtel.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

Airtel - GSM Mobile Telephony — Billing

I am a customer of Airtel for more than ten years and recently i have been shocked with a telephone bill of 60K (Sixty thousand).

Upon calling the customer service my request was never understood several times and later upon requesting to esclate the matter a complaint was logged under ref no: 37622118.

I am surprised that the airtel management team (customer service) are not bothered to understand the problem and keep repeating tha the charges are correct as the phone was used for roaming. They give me list of countries i have never visited and are saying it my fault.

I have esclated the matter but had no response. I am so irritated that i want to put a court case and sue Airtel for the truama and tension to my family. What more funny is that they keep sending SMS to check if i am happy with the service received.

My escalation to media has also not got me an answer as it seems the press is also hand in glove with these companies and dont bother to listen to customer complaints.

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay Chugh
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

Airtel is not bad. Bt it is best in cheating customers

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. We have also sent you sms but there was no reply from your side .
Please do write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay Chugh
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

I AM PRAMOD KUMAR
My Address: F-313, Shop No.-3, Sector-3, Near Jain Mandir, Vaishali, (Gzb)
Airtel Recharge Coopan ka delar chahia

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay Chugh
Airtel Customer Service Team

My airtel mobile number is [protected]. i recharged from My debit card on 18/03/2013 my Rs 100 Has been debited from my account i got transaction ID as[protected] but no talk time no balance is credited. i went to airtel retailer shop on the same day i recharged with Rs 50 but no talk time balance has been credited to my number. what would be the reason ? please take necessary action for the said aboved

Chhanhranga

Airtel - Postpaid Connection — Misbehaviour of employees

I am working in an MNC and using airtel postpaid connection(Corporate user group Plan). One of my dearest friend has got a bill 0f 7000Rs and she has moved abroad without paying that bill. The airtel guys found my number in her bill details as she used to call me all the day, Now they are stataing that she is your good friend you pay the bill for her not only that they are calling me everyday 10 times aroung and are misbehaving saying that we will call all your friends from your bill details and will tell them that your bill is pending .I have always cleared my dues on time. Inspite of reaching to her family I don't know why they are targeting me... Here are the numbers of local chennai airtel callers [protected] and [protected]. I am very irritated pls suggest me what to do??

Regards,
Gaurav

i didnot send any request for activating GPRS on my mobile, but it automatically started.
presently i m in andhra pradesh i also call on customer for deactivate but they said that it is not possible from here cause my no. is from U.P.
if it isnot possible to deactivate from here then how can it be possible to activate from here while i m here from last three months.
i m not able to pay any GPRS charges, so pls . do the needful.Regards
Sumit

Airtel-Post Paid connection — 2 other mobile nos. clubbed in my bill although those ones. are not mine

2 other mobile nos. those are not mine had been clubbed into my bill.I have already paid my bill but Airtel is not providing me service due to the unpaid amount of other 2 phone nos. those are not mine.

i have already written to [protected]@airtelindia.com, bt no action.

Airtel - Postpaid Connection — Advance rental paid

Dear Mr. Bose,

Thank you for contacting Airtel.

You had expressed concern over disconnection and service rendered for your mobile number.

We understand your concern and will work towards resolving the same.

As per the previous interaction dated 29/01/09, your concern has already been registered with us and service request number is 20442909.

We will revert to you on or before 03/02/09.

For further assistance, mail us at [protected]@airtelindia.com

We value your association with Airtel.

Warm Regards,

Danny
Customer Care Executive
Bharti Airtel Limited


---- Original Message ----
From [protected]@airtelindia.com
To [protected]@ebspeml.bharti.com
Cc
Subject Re: (Mobile No:=[protected] ) Fw: Message From satwik <[protected]@leapparels.com> [REF:[protected]]
Date 29-Jan-2009 11:06:15
Attachments None


Dear, Nitya,

I would like to convey this messege : not only surrender my no:[protected],
I
will decide to stop my all Airtel no,
no given below:
[protected]
[protected]
[protected]
[protected] & also rest no:

Please help me at first, give an idea about Full & Final,
All future communication will be on no [protected].

I stop all my no due to DISGUSTING SERVICE, NO INTESION TOWARDS SOLVE
CUSTOMER S PROBLEM, LAST 8 MONTH AIRTEL PERSONNEL GIVES ME FALSE
COMMITEMENT, VERY VERY POOR SERVICE & NO ANY KEEN INTEREST TO RESOLVE MY EVERY DAY
PROBLEMS, UR RECOVERY DEPT VERY SHARP TO TO CALL AUTOMATICALLY ATLEAST 5
TIME EACH DAY, BUT NO ONE CONTACT TO SOLVE MY PROBLEM S,

thanks To Airtel being no 1 in Delhi region : but service for me worthless,

Satwik Bose

Thanks
----- Original Message -----
From: <[protected]@airtelindia.com>
To: "satwik" <[protected]@leapparels.com>
Sent: Thursday, January 29, 2009 8:52 AM
Subject: Re: (Mobile No:=[protected] ) Fw: Message From satwik
<[protected]@leapparels.com> [REF:[protected]]



Dear Mr. Bose,

Thank you for contacting Airtel.

You have expressed concern over the service rendered by Airtel for your
mobile numbers.

We understand your concern and will work towards resolving the same.

We are truly disappointed to learn that you have decided to surrender your
Airtel numbers. We would like to inform you that your concern for the same
has been registered the request reference number for the same is 20442909.

We will revert to you by 03/02/09.

Kindly be informed that you will be receiving a bill for usage till the
date
of disconnection for the current billing period.

Also, we request you to kindly revert to us with the alternate contactable
mobile number to enable us to process further.

For further assistance, mail us at [protected]@airtelindia.com

We value your association with Airtel.

Warm Regards,

Nithya
Customer Care Executive
Bharti Airtel Limited

---- Original Message ----
From [protected]@airtelindia.com
To [protected]@ebspeml.bharti.com
Cc
Subject (Mobile No:=[protected] ) Fw: Message From satwik
<[protected]@leapparels.com>
Date 28-Jan-2009 15:47:39
Attachments None



----- Original Message -----
From: "Satwik Malay Bose" <[protected]@trndsetters.com>
To: "satwik" <[protected]@leapparels.com>
Cc: "Satwik Malay Bose" <[protected]@trndsetters.com>
Sent: Wednesday, January 14, 2009 2:16 PM


> Dear Mr. Vipin,
>
> I am a Airtel consumer last 12 year,
>
> Last year I faced very bad & poor service from Airtel( is being No-1
> company in Delhi )
>
> At least I concluded :
>
> Please stop my Airtel No As follows at first phase :
>
>[protected]
>[protected]
>[protected]
>
> after stopping u also stop my all rest Airtel no one by one.
>
> CAUSE FOR STOP FOREVER
> 1.POOR SERVICE,
> 2. NO ANY BURDEN TO SERVICE FOR BETTER
> 3. CALL DROP, NON CLARITY, PROBLEMS ON ROAMING, CALL FADED
> ALWAYS NOT REACHABLE[protected] BUT AIRTEL DO NOT REDUCE PER DAY RENTAL
> CALL FREQUENTLY FOR RECOVERY DUE AMOUNT
>
> 4. VERY VERY UNSATISFACTORY SERVICE LAST 6 MONTH
>
> also change my allrelated address as follow :
>
> A-23/24, Mangolpuri Industrial Area, phase -2
> New Delhi -110064.
>
> Your faith fully,
> Satwik Bose
>
>
>

Airtel Post Paid — WRONG SMS & CHARGING

This is in reference to our Airtel connection no.[protected] {Relationship No.[protected]} and various SMSs to STOP all kind of downloads and other informations being conveyed through your system, it is regreted to inform you that still some wrong and undue usage of the facility is being entertained by your system and continuously informing from your Service Nos.LM-Nazara, 54321 & 56363, acknowledging the undue charges as applicable.

Kindly note that this type of facility has never been initiated and desired.

It is being once again requested to immediately STOP these activities and correct / update the system, to all our numbers from [protected] to [protected].

Please ensure that from the time & date of this complaint, such undue amount is not charged to the above account and in case of failure, we will be bound to make the payments by deducting the amount from your post paid bills.

Till date, all your post bills to this account has been paid, irrespective of such undue charges.

Your early and prompt action in this regard shall be appreciated.

Thanking you

Yours faithfully
For KAJARIA CERAMICS LTD


ANIL PRABHAKAR
SR. MANAGER [ACCOUNTS]
A-27, 28 & 29, INDUSTRIAL AREA,
SIKANDRABAD
BULANDSHAHR (UP)

airtel - postpaid connection — 'do not disturb' (airtel's 1909 service) failed to act on complaints

even after registering for DND, i'm getting promotional calls and sms's, from airtel also.

Even i frequently get marketing calls on my Airtel Post paid connection.
Do Not Disturb regulations do not seem to be followed by Airtel or any other service provider. Moreover we are also not aware about how to complain in case if we need to report the number from which such a call was made.

Airtel - Postpaid Connection — Incorrect and Invalid Billing of SMS Charges

Hi All,


I am a subscriber of Airtel Post Paid Connection, my Airtel Mobile No. being +91 - [protected]. I reviewed my bill dated 09 February, 2010 which states charges for 136 SMSes sent to an unknown mobile number [protected] on 10 Jan 2010. The aforementioned mobile number has not been contacted via SMS by anybody without my knowledge.

These bulk SMSes have been charged and the charged sum has not been reverted by Airtel even after communicating with its Customer Care Center several times via email to [protected]@airtelindia.com and on Customer Care Contact Number 121. They gave me a Service Request Number, namely, 30979148 and have stated only how Billing is done, i.e.:

"...just like a call gets captured only after it originates from a mobile and gets connected to the called number similarly the message sent by you gets captured with the Message Center number which is then charged accordingly..." -- Vijayalakshmi Vijayakumar from Customer Care, Bharti Airtel Limited.

I have received emails from Gopichandar Pushparaj and Vijayalakshmi Vijayakumar from Customer Care, Bharti Airtel Limited and they have not provided any genuine resolution yet.

It is notable that Subscribers of Post Paid Connection are very important to Mobile Service Providers, as a huge amount of revenue is sourced from them. So, such Service Providers should not take undue advantages by billing their customers for services (Phone Calls, and SMSes, etc.) which are not really utilized by their subscribers.

I can be reached at my aforementioned mentioned number for any clarification. If no corrective and effective action is taken by Bharti Airtel then I will have to take the case to the book.

Regards,
MOHAMMED FAROOQUE
GROUP OPERATION MANAGER - SERVICE DELIVERY
HCL Comnet

Airtel — Cheating and selling connection

The Airtel agents sold me a so-called "high frequency" sim card to solve the network problem that I was facing at my house. While selling the sim card, he took Rs 500 as a refundable deposit and Rs 500 as activation charges. The refundable deposit was going to be refunded after 5 months. When I called up the Airtel people, they said they haven't taken any deposit from me.
Plus, the even bigger issue is that the new connection never got network in my house. I launched complaints with the customer care which were never taken care of. I told them that I am discontinuing their connection because of the given problems. I haven't paid the last bill because of these issues. I have got their solicitor's notice and so I will have to do the payment of the outstanding bill right now. However, the problems of the refundable deposit and network are unsolved. The company sold the new connection by giving false assurances which is a way of cheating.

Need your contact number to work towards solving the issue...

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

Airtel — invalid sms

it is still a problem.

sir , please help me , i took an idea sim in this month with no. [protected], and i think 5 or more times a same message is coming with the name - AD-AIRTEL , containing this content :

"your bill dated 09-jan-11 of rs. 1679 for your airtel fixedline a/c no. 15863697 is due for payment on 28-jan-11. please ignore if already paid."

what is this ... i dnt have any airtel connection and my idea no. is new , then hw they can sms me like this . please do something fr me , otherwise after tomorrow they will msg me little diff. frm the above , they will surely going to add the amt after due date ......

pls do somthing fr these kind of invalid messages.

your calls and messages are still coming on my phone, please do some actions regarding my problem.

problem is still there .