Airtel Complaints & Reviews

This mail is in regards to the Grievances which I have against your Sales Team.
Rajesh Singh incharge, he had promised me the Internet Connection in the X-Mas offer ..


on the Name of Anshuman Sharotri (my younger brother)
Bill No :[protected]

He requested me to pay 2,300 Rupees in Advance for 4 months rent.... for Internet
and as well as Wifi Connectivity..

Then he consulted with the seniors and they told us to pay another 600 Rs ..
which I paid ..

but we were not given any wifi connection in regards to that they gave us a DSL modem . and have taken 1000 Rs a s security deposit which they said would be adjusted in the 6 months bill.

Hi,

I got the Airtel Prepaid SMS Pack (of Rs. 88, saying Unlimited STD and Local SMS 700/day for 30 days).

I recharged my cell with the Rs. 88 on 2nd March, 2010, TransID[protected]. Recharge was successful. And it was working fine. But from 4th March evening, I am getting separately charged for my SMSs, I have been charged Re. 1 per SMS.

Please look into this matter ASAP. And also, I will request you to please revert back the extra money charged to me

AIRTEL BROADBAND HAS CHARGED FOR AN AMOUNT OF RS1000/- FOR A INTERNET CONNECTION INITIALLY COMMITIED TO INSTALL IN 2 DAYS WHICH GOT EXTENDED TO 4 DAYS WHEN THE PAYMENT WAS DONE. ON THE 4TH DAY ON INQUIRY WITH THE CALL CENTRE IT WAS INFORMED THAT THE AREA I AM RESIDING THERE IS NO CONNECTION AVAILABLE AND NO CONNECTION CAN NOT BE PROVIDED.
NEXT DAY THE SALES AGENCY (MOON KIRAN) WAS CONTACTED FOR DETAILS THERE WAS NO INFORMATION OR A REVERT FROM THEM THE SAME WAS ESCALATED TO THE CUSTOMER CARE NODAL OFFICER WHO SAID THAT HE CANNOT GET A CONNECTION AS THE CAPACITY FOR THAT AREA IS CROSSED AND YOU WILL HAVE TO WAIT FOR 15-20 DAYS.
I MENTIONED TO HIM THAT I AM NOT INTERESTED IN A CONNECTION AS I WOULD NOT LIKE TO WAIT FOR SO LONG PLEASE REFUND MY MONEY. TO WHICH I AM INFORMED THAT IT WILL TAKE ANOTHER 15 DAYS TIME TO PROCESS THE REFUND. SO BASICALLY I AM STUCK EITHER WAYS. I ESCALATED THE SAME TO THE APELLATE OFFICER WHICH INTURN HELPING ME IS DICTATING TERMS AND ARGUING.
DETAILS OF CONNECTION: CH1005236, Ms. Brinda & DS PREM from MOON KIRAN (FSO CODE:DS2108014 MOBILE NO.[protected]/[protected])
NODAL OFFICER: SANTOSH, APELLATE OFFICER: ARVIND. AIRTEL COMPLAINT NO.30065982.

I am having constant speed problems using Airtel's Micromax datacard for internet. I've been complaining for this issue for the past five months and I've been given run around from the Customer Care and Technical Department for datacard. I've tried to call their Nodal Officers to complain, but nobody picks up the call, even the Airtel relationship center guys told me that they don't even pick their calls. I've also asked to activate outgoing call facility on my no, but its not done. Every single time I've been told that an engineer will call you back within next 48 hrs, but I am still waiting for that call. My Airtel Datacard No. is [protected].

My name is Mohamed Haneef and I own the Airtel Mobile number [protected]. I recently (about a month back) converted my Post Paid connection to Prepaid. From then on, I notice that my mobile currency is getting deducted automatically. Initially I thought it was due to the internet connections like Airtel Live and Mobile Office and then later I disabled all the internet related services. Yesterday I called the customer care and reported this problem. They created a complaint (Complaint number:[protected] and told me that it will be resolved by 8th March 2010. Since the mobile currency is getting deducted automatically, even when I recharge in few hours, the mobile balance is going down to 0.18 paise. Because of this I am not able to make any outgoing call. (For example, I recharged my mobile to Rs.150/- yesterday at about 7pm and by 10:30pm my mobile balance went down to 0.18 paise out of which I just made 1 STD call which cost Rs.2/-). So far in the last one month, I have lost about Rs.530/-. Yesterday when I called customer care I had a balance of Rs.38/- after the call when I checked the balance it has gone down to 0.18 paise.
When I reported this issue to the customer care and spoke to customer care representative Raghu and supervisor Mohammed Nadeem they did not care about this issue they have taken it so lightly. Taking 5 days to resolve the priority 1 problem is really not acceptable. Since I not able to make any outgoing calls, I request you kindly take necessary action and resolve my issue as soon as possible and return back the lost currency.

I am the Airtel customer for the Broadband for past one year.
From last month I have noted a high raise in the bill which was told that I am downloading at the specific band width which was allowed on call or request. However I did not recall any such incidents that I have requested for any such bandwidth. Since I was travelling I did not have much time to clarify that and I paid and left.
I had also requested to downgrade my plan and opted for the 499 plan as exams were approaching and usage of computer is going to be limited.
However I was shocked to see another enormous bill amounting to 1953. I can promise that we were not in station for many days and the modem was switched off (so there are no possibility of other using through the WIFI), now after we came back even surfing is very minimal as exams are approaching for my daughter.
I have lodged a complaint with the Interaction Id #[protected] and my compliant #30113970.
There is no details provided , like the IP address that the downlaod thats happening , when asked the relevant details are not provided.
I am very sure about the amount of hours usage and downloads that I have done.
I seek justifications in this regard
Anita

I have been trying to get Airtel Blackberry plan (Tried both Personl Mail Plan and Blackberry Internet Service plan) activated. I keep getting the response "Your request for activation of RS 899/299 plan cannot be processed at the time. Please try again later." I have called up the customer care and registered a gazillion complaints about this and every single time they keep giving the response "our server is down at the moment and please try later" . Get the god damn server fixed guys its been almost two weeks I am getting the same response from you guys...

If we had number portability I would have already switched to some other service provider...Very poor and unprofessional service and approach from Airtel even after repeated complaints.

I have a airtel mobile connection with mobile number[protected] with lifetime validity more than used 5 years.After topup Rs.110.00 on 25/02/10, from 27/02/10 error message showing sim card registration failed. Several request submitted to customer care/airtel.in and nodal officer/mp-chhattisgarh.But no reply till now. Please help to re-activate my mobile connection.
RamKrishna Bhattacharya
1262/2,North-East Colony.
P.O.-Bilaspur R.S.
Dist-Bilaspur, Chhattisgarh.
PIN-495004. India.

Dear Team

It is very sad to write this complain. I have recharged my mobile([protected]) by RS 1947 in august or sep in which scheme i used to get 100 sms and 100 local Airtel min every month till one year but every month i have to logged a complain regarding same and after that only i used to get these benefit but now u have made customer care no. chargeable. So for ur default y should i suffer loss.
Request u kindly credit the same in my no.[protected]

I am very upset with ur services and plz tell me the procedure to close ur no.

sir/madam

my self nitish aanand i apply for home phone connection 4 month before to airtel office. neither i get connection nor my money refund till now.
plz solve my problem.

SIR,
I AM HAVING AIRTEL PREPAID CONNECTION , CELL NO.[protected] OPTED ONE PAISE/SEC PLAN, RECENTLY FOR THE LAST 5 MONTHS EVERY DAY ONE RUPEE IS RECOVERED UNAUTHORIESEDLY FROM MY BALANCE, EVENTHOUGH IN NIL BALANCE POSITION ALSO ONE RUPEE RECOVERED BY SHOWING MINUS BALANCE, PRESENTLY MY BALANCE MINUS -15.00 , SO I DEMANDING WITHOUT MY REQUEST/PERMISSION WHY RECOVERED, SO PLEASE REFUND WHAT EVER RECOVERED AMOUNT FROM MY BALANCE FOR THE LAST 5 MOHTHS , NOW I AM UNABLE TO RECHARE AND MAKE CALL FROM THIS NUMBER WHY BECAUSE I HAVE TO BARE ALL THE MINUS BALANCE AND AGAIN ONE RUPEE RECOVRY WILL RESUME, PLEASE TREAT THIS AS SERIOUS COMPLAINT, I AM PREPARING TO GO LEGAL ACTION UNDER HUMANRIGHTS , AND THIS IS A MORE THAN MENTAL TOURCHER, SIR,
PLEASE INSTRUCT THE CONCERND FOR ILLEGAL RECOVERY.PLEASE TAKE IMMEDIAT ACTION IN THIS REGARD AND REFUND MY PRE PAID BALANCE

I had taken SIM card from AirTel which was made life time. Since there was network problem I had to frequently give the complaint but no improvement. Then I took another SIM card from Air Tel which was having the same problem so I returned ( disconnected ) the new sim card for which I had paid Rs. 500 as a deposit which I have not yet received. On my old SIM card account Rs. 53 were balance. Due to network problem I had siwtched it off. Once I checked its connection & found working & showed the balance in my credit. But next day the service was disconnected. I want my old sim card to be operated & Rs. 500 to be refunded by the company for my new sim card which was surrendered

Dear Sir,

For last 3 yrs, Airtel has been charging me excess amount for my landline/broadband bill. There is no documented proof of the bill plan which is being applied to my bills and the bill plan is full of errors. When I contacted Airtel, they too do not have exact detail of bill plan applied on my landline. Earlier they told me some different bill rate but later, Airtel told me a totally different bill plan.

Following is the summary of emails exchanged with Airtel :

Dear Ms. Sheetal,

I am eagerly awaiting a resolution of below mentioned case.

You wrote me on 22nd Feb that you will get in touch with me very soon.
However, till now, no one has get in touch with me. Mr. Amit Shukla called me on 17th Feb and I was surprised that he did not go through the complete problem before calling me.

I also asked for a written proof that the below mentioned erroneous bill plan has been shared with me for my concurrence .. Till date, there is no response from your side.

It is becoming very clear to me that :

A) You are not interested in resolving this problem
B) There is no documented proof of such erroneous bill plan
C) You have been charging me extra, without my knowledge for last 3.5 years.

I am very frustrated and disappointed with such pathetic quality of service offered by AirTel. It seems to me that there is no other option but to proceed to law so that proper action can be taken against AirTel.


Regards,


-----Original Message-----
From: wecare.[protected]@airtel.in [mailto:wecare.[protected]@airtel.in]
Sent: Monday, February 22, 2010 9:29 AM
Subject: Re: RE: RE: RE: SERIOUS ISSUE : Account number[protected] URGENT

Dear Mr. Gupta,

Reference to your email dated 16th February 2010.

With regards your email , we would like to inform you that we have escalated the issue regarding the pulse charges.

Once we will get the resolution on the below mentioned case, we will get in touch with you very soon.

Kindly quote Service interaction number : 29783134 in any future communication about this request.

For any further assistance please feel free to call our Call Center number
121 /44444121 which is accessible 24 hours or email us at
wecare.[protected]@airtel.in

Assuring you the best of our services at all times.

Regards,
Sheetal Dalvi.
Customer Care Officer.
Airtel Telemedia Services


>>>>>>>>>>>>>>>>>>>>...⇄
Dear Ms. Sheetal,

I don't agree with your explanation. It is full of contradictions.

This is the first time, I am told that there is a different pulse rate. In fact, in your previous mail too, it was not mentioned. WHY ?

I now firmly believe that you are cooking-up some billing scheme just to justify erroneous billing charged on me.

It is also surprising to see that for you are charging high for intra-circle than STD. I have a local mobile number - [protected] for which you are charging at the rate of Rs. 1.20 per min... Not Rs. 1.00 ... Pls see enclosed screen shot of billing charged on me.

It seems that I must approach to someone who can take decisive action against such irregularies. I shall wait another 24 hrs to listen a satisfactory reply before making my next move.


Regards,



-----Original Message-----
From: wecare.[protected]@airtel.in [mailto:wecare.[protected]@airtel.in]
Sent: Monday, February 15, 2010 7:24 PM
Subject: Re: RE: RE: SERIOUS ISSUE : Account number[protected] URGENT

Dear Mr. Gupta,

Reference to your email dated 15th February 2010.

With regards your email , we would like to inform you that the call charges in the current plan is as follows :

Local Fixed Line to Fixed Line : 180 Sec for Rs 1 Fixed Line to Mobile :
45 Sec for Rs 1 Intra Circle : 60 Sec for Rs 1 STD ( Inter circle ) 30 sec for Rs 1/-

Hence in the bill for inter circle number : [protected] for 58 sec the pulse is showing 2 as 1 pulse is for 30 seconds for inter circel std call & the others.

Kindly quote Service interaction number : [protected] in any future communication about this request.

Further we would like to inform you that you will receive a call back within
24 hours from our concern person.

For any further assistance please feel free to call our Call Center number
121 /44444121 which is accessible 24 hours or email us at
wecare.[protected]@airtel.in

Assuring you the best of our services at all times.

Regards,
Sheetal Dalvi.
Customer Care Officer.
Airtel Telemedia Services

>>>>>>>>>>>>>>>>>>>>...⇄
Dear Sheetal,

From your mail, it is very clear that Airtel is purposely charging me extra.

Last week, I called 121 to enquire the detail about my plan. To my surprise and shock, I was told that the there is no details in your system of the plan being applied to my landline bill. Unbelievable !

Above is further clear to me from your email that you have been charging erroneously and in excess from me. Let me show you how :

As per your mail, call charges are Rs. 1.

However, if you see my latest bill for the month of Jan, 2010, I see following entries :

Date Call to Duration
Pulse Amount
------- ------- -------- -----
------
05-Jan [protected] 116 3
3.60
13-Jan [protected] 58 2
2.40
30-Dec [protected] 223 5
6.00

Can someone justify why I have been charged :
a) Rs. 1.20 per pulse, against the Rs 1.0, as confirmed in your email, below.
b) Why there are 2 pulses in 58 secs and 3 pulses in 116 secs ? And, 5 pulses in 223 secs ?

Perhaps, it is right time that you should connect me to someone senior in your customer service dept.. I am very worried about such unreasonable and illegal charges being applied in my landline bill for last 3.5 yrs.

Enclosed is a part of my landline bill for Jan, 2010.

Regards,


-----Original Message-----
From: wecare.[protected]@airtel.in [mailto:wecare.[protected]@airtel.in]
Sent: Saturday, February 13, 2010 10:31 AM
Subject: Re: RE: SERIOUS ISSUE : Account number[protected]

Dear Mr. Gupta,

Reference to your email dated 9th February 2010.

With regards your email related to the tariff plan, as per telephone communication we would like to inform you that all the new plans are regularly getting updated in our website www.airtel.in & to migrate the plan we need written communication from the subscriber,unless & until we received the same from your end we can not do any modification towards the account.

Also herewith provided the details of your current plan :

Monthly Rental : Rs 900/-
DSL usage : Unlimited
Calls rate is Rs 1/-

For your reference, herewith attached the current plan details available with us , if you wish to migrate the plan , we would request to acknowledge the email for further process.


Please accept our sincere apologies for any inconvenience you might have experienced.

Kindly quote Service interaction number :[protected] in any future communication about this request.

For any further assistance please feel free to call our Call Center number
121 /44444121 which is accessible 24 hours or email us at
wecare.[protected]@airtel.in

Assuring you the best of our services at all times.

Regards,
Sheetal Dalvi.
Customer Care Officer.
Airtel Telemedia Services

>>>>>>>>>>>>>>>>>>>>...⇄
Dear concerned person,

I am a customer of Airtel for last 3.5 year.

For last so many years, I am being charged heavily while there are many cheaper plans offered by Airtel, for same bandwidth/facilities. I have never been informed by Airtel to switch to a cheaper plan. Is this the way to treat your old customers ?

Also, I am being charges Rs. 1.20 per call (60 min) ... in which world such kind of charges are applied ? Is this ethical from your side to keep charging me at old rate while you are offering the new cheaper rates to your new customers ?

What did I gain by being a loyal customer to Airtel ?

Today, when I called 121, I was told that there is a plan "Browser 699 -
384 kbps unlimited" which is much better than my OLD plan and it costs less ? Why was I not informed about this plan ? How are you going to compensate the loss that I have incurred in last so many years ?

I am very disappointed... perhaps I should have switched to Reliance or DoCoMo.

My details are as follows :
Account No : 12295663

Regards,

Hello

here i am using broadband service of Airtel/Tata since last almost 18 months.
i have unlimited plans for downloading and uploading at the speed 1024 KBPS.

suddenly last month both the company has send us the letter that they have chnage the plan
and unlimited plan has change to limited plan . according to the plan new download limit
is 150/90 GBS. after that download and upload speed will be reduce by Half.

now my concern is how any company can do this.
Can you please help my by looking in this.

I had submitted a request to airtel broadband helpline regarding a transfer in internet connection on 22nd Feb 2010. They had promised the transfer will be done in 3 days.
I have been alling them 10 times a day ever since and everyday they promise me it'll be done by the end of the day. Nothing has been done in this regard till date. No one has got back to me. Its been over 10 days now, their employees keep lying, their superiors never answer their phone.
I tried to lodge a compliant against 2 employees who were handling my connection, Vikki and Gaurav but they refused to lodge a complaint.
They had sold their broadband router to me so now I'm stuck to their company or my money goes waste.

Appellate.[protected]@Airtel.in
03/01/2010 03:29 PM
To
sridhar.[protected]@socgen.com
cc

Subject
Re: Request you to activate my airtel number[protected] [C1]






Dear Airtel Customer,

Thank you for writing to us.

We would revert back to your query shortly.

Warm Regards
Airtel Customer Service


In response to:



To
appellate.[protected]@airtel.in
Sridhar MANTHOORU cc
<sridhar.manthoor
[protected]@socgen.com>
Subject
03/01/2010 15:29 Request you to activate my airtel
number[protected] [C1]
P Please do not print this e-mail
unless it is absolutely necessary P
Default custom
expiration date
of 05/30/2010






To

The Nodal Officer,

Bangalore, Karnataka.

Dear Madam/Sir,

This is Sridhar Manthooru, Sr. Software Engineer, and I was using the
Airtel Number:[protected]. I have taken this SIM on January 5th 2010.
After using the above number for about 1 & half months, I got a call from
Airtel on February 14th 2010 saying that my number will be barred due to
verification issue. From my end I have submitted a valid Passport Xerox and
other details as ID. But I have learnt that the Number is issued on a lady
name called UMA Devi.

Though it was not my mistake, I struggled for a week without the phone
services. After the enquiries I went to the Airtel Office on Whitefield
Road, to submit again valid details. They made me visit their office for 3
days. I once again submitted my Address Proof along with my Photos, Indane
Gas Connection Proof and my neighbors’ Mobile & Telephone Numbers. Followed
by repeated requests through customer care number for 3 days I was allowed
the services on the number. But again from the night of 26th February 2010
my number got disconnected again. When I made a call to the customer care
on 27th they replied me saying that my number is recycled.

I would like to put forth a question that without a prior notices to the
customer how come a number in use will be recycled? There is about Rs.235
balance in the Ph. Account. And also the number is given as a contact
number by my wife to many of the interviewers… As the interviews are from
big IT companies I request you to kindly look into the matter and please
allot me the number along with the balance I had.

I also would like to bring to your kind notice that the response I got form
the customer care was not at all satisfying every time I made a call was
misguided, each person use to say their own reasons none of the reasons
they said were matching with the other. If you want you can trace the calls
I have made since 14th of February.

We have about 10 Airtel numbers in our family. None of them had this type
of problems…

I request you to kindly look into the matter and do the needful at the
earliest.

Thanking you,

Sridhar Manthooru.

I am a regular subscriber of Bharti Airtel Mobile Service Provider and my Mobile no. is [protected]. Since last month i.e, February'10, I have been facing some unpleasant exercise from the said service provider and till date they keep sending SMS on regular interval in relation to Valentines' days. Not only that, they are charging for the same. Though I have taken the matter with the so-called service provider and made a lot of exercise to stop the flow of sms but all in vain. They have neither deactivated the same nor did they give me any assurance to stop the exercise. But almost every occasion when I make any recharge immediately they are deducting my balance on account of that. Kindly notice that being a tiny customer, it has been very troublesome to me to bear extra burden. I am in the deep sea hardly understand what should I do. You would be kind enough if you take the matter seriously with them & have a benefit to me to keep the service alive.

My new Airtel postpaid mobile connection has been suspended today(02March2010) siting that I've not cleared the bills for my previous Airtel postpaid connection (Account number:[protected].

Though I've taken lot of efforts in requesting the cancellation for the previous connection (after several walk-ins to Airtel outlet and sending mails from my official mail id as it's corporate connection) after paying all the outstanding amount. Finally as recommended by the Airtel outlet guys (Jayanagar 9th Block, Bangalore), I sent mail to [protected]@airtelindia.com for cancellation. But I've got no response except the acknowledgement mail for the cancellation request mail. So I presumed that the Airtel postpaid connection is disconnected.

After several months, I took new corporate Airtel postpaid connection with the number [protected]. When I was using it actively, suddenly they asked me to pay the amount which is outstanding for my already closed account. As they've not closed/disconnected the connection, they want me to pay the accumulated charges for the service which I've not used for those many months. I'm deeply disappointed when I heard that. I've given call to Airtel Customer care several times regarding this issue. I've even spoken with couple of Airtel Customer care Floor managers. A Floor Manager M.Gopinath said he understood the problem and promised me that it'll be resolved and all the service will be re-activated within 4 hours. But it never happened. Again I spoke to Mr.Gopinath on the same issue, again he re-assured me it'll be resolved. But it never happened again. On one another instance I talked to another Floor Manager (She) which she also promised it'll be reactivated within 4 hours. But never happened. Finally I thought of escalating the problem to the Nodal Manager Ms/Mrs. Meenaxi. When I gave a call several times, it went unanswered.

With lot of frustration and deep dissatisfaction on Airtel Postpaid service, I'm hereby like to file a consumer complaint. The respective Airtel officers please take the necessary action and get back my corporate connection.

thanks
Sukumar

Please see the mail conversations with the Airtel Customer care Exectutives:



Dear Sir:

Thank you for contacting Airtel.

According to your previous interaction, you have expressed concern regarding the inability to receive Incoming and make Outgoing calls from your Airtel mobile number [protected].

We understand that this situation must have inconvenienced you.

We regret to inform you that we have no records of your disconnection request and hence the charges towards your account number[protected] are valid.

Also, we request you to make payment of Rs. 1986/- towards your old account to enjoy uninterrupted service.

Further, we would like to inform you that the outgoing service has been released for the above mentioned number currently.

For further assistance, mail us at [protected]@airtelindia.com.

We thank you and value your association with Airtel.

Warm Regards,


Venugopal Chandran
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=DF206693CCCD...⇄

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: sukumar.[protected]@oracle.com
To: [protected]@airtelindia.com
Cc:
Sent: 26/02/2010 13:04:43
Subject: Re: Acknowledgement Mail.

META charset= ISO-8859-1 BR
Hi
I didn t get any response for this mail.
Kindly re-activate the service after waiving-off the charges or at least do me a favor by confirming me that the connection for mobile#
[protected] is disconnected unsubscribed.
Can this be done within nxt 24 hrs

thanks
Sukumar

[protected]@airtelindia.com wrote:
Dear Airtel Customer

Thank you for writing to us.Your request has been registered with us
and your unique reference no. is[protected]. Request you to quote
your unique reference number for future interactions. We shall get
back to you within 24 hours.

Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email
whenever you write to us for a quicker response. Do not include any
space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.


[protected]-Original Message[protected]------
Subject: Mobile# [protected] - Reactivate the outgoing calls
Date:[protected]:00:52 PM
From: sukumar.[protected]@oracle.com
To: [protected]@airtelindia.com
Message body:
META charset= ISO-8859-1 BR
Hi
Recently I learned from the Airtel Customer care executive that all
outgoing calls are barred for my new mobile# [protected] for the reason
of my unpaid bill for the other Airtel number which I took some times
back.

But the other mobile number connection was asked to disconnect by me
very much earlier and the request for the cancellation for that number
is also sent by email to [protected]@airtelindia.com much longer time back.
But due to some reason I ve not got the acknowledgement for that
cancellation request which I presumed that it s disconnected honoring
my request. Also please note that I ve paid all the bills for that
number at the time of sending cancellation request mail. But now if
you re asking me to pay some Rs.1950+ amount I can t pay that as it
could be accumulated bills for the service which I ve never used.

Hence I request you to waive-off those unused charges and re-activate
the service (outgoing calls) for my new mobile# [protected] as soon as
possible.

thanks
Sukumar

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Sir
my airtel DTH not working 20.01.2010 In set up box no signal found .I call customer care he is many time told me recharge set up
box .I recharge set up box Rs100 after recharge no channel found.& no signal found In 14.02.2010 service engg. come my home he repaired DTH & 20.01.2010 DTH not working Sir my Cost.ID [protected] .in 02.03.2010 i call customer care i tolled my set up box no signal found he told me first recharge your set up box Sir I loos already Rs 300 why recharge i told first reaper my DTH set up box after i am recharge .he told me first recharged.sir why i am recharged already loose Rs 300. Plss suggest me what can i do.

airtel has activate services of picture post from 555630 & 54321 and deducted amount from my prepaid number [protected] without my consent and continously sending sms from these numbers and disturb us. I want to deactivate these services and my deducted amount back.