Airtel Complaints & Reviews

crf serial no 0314560
model:ds260
bharti serial no.cp e000030hu[protected]
stb idf. [protected]
view card no.[protected]
customaer id.[protected]
dir sir chanal propar not working pales areng the sarves prowid
[protected]

hello sir,
my customer id is [protected] and i take recharge from madhav communication rohtak for four monts on 10/7/2010 but it get off before three months. I complaint to madhav communication for this problem but still there is no response from that. So, I m requesting you to please take action regarding my problem.
THANX

Telephone companies are the second biggest scammers after the worldwide Pharmaceutical Fraud.

I am on a Freedom 1699 1 Mbps Unlimited plan since December 2009. I was made to undergo a bitter ordeal to get the lousy/ unbelievably sloppy Airtel personnel to get my line up and running and they set me on a wild goose chase for two weeks after they took my money & finally activated my connection (several calls and threats later) !!

An executive from Bangalore called me on the 8th of March 2010 with an exciting new offer. "Sir we are happy to give out a new offer you are eligible for double broadband speed at a measly add-on of Rs. 100 and you get to make calls for the same amount local or STD and you will get 2 Mbps from your present 1 Mbps speed within 7 days if you opt for this upgrade." Then on the 11th of March 2010, i received an SMS that said "Pay just Rs. 100 per month and double your Airtel Broadband speed from 1 MBPS to 2 MBPS. Also get free call value worth Rs. 100. SMS DELIGHT to 53636 to activate (Sender AX-Airtel- 17:17:19 - 03/11/2010) which I opted in and right away and received a confirmation that said

"Thank you for subscribing to Airtel DELIGHT Offer. The offer will be activated and you can enjoy the benefits within 96 hours - Team Airtel at 17:29:13 the same day March 11th 2010.

I called up 121 to confirm the same and the call center executive said it would be done within the time frame that was promised earlier on and i would be billed on a prorata basis.

I again called up Airtel customer service this morning to let them know that the upgrade is yet to take effect after 12 days i.e., 288 hours later & the call center guy gave me a complaint # 30677688 and confirmed that the new plan has been upgraded at their end on the 17th and i could expect the 2Mbps speed in a day or two maximum. I get a call at 4 p.m. today and the gentleman says "Sir you had requested for an upgrade to 2Mbps unfortunately that offer has ended and you will not be eligible for the same !!

Do they think we are a bunch of Retards ?? I am posting this just to skin these wolves in sheep's clothing alive ! I for one have vowed to take these unethical marketing devils to task !

I will post in all the forums that are out there and annihilate this telephone/broadband operator and won't quit until they eat their words and upgrade my account to the promised bandwith without delay ~! The sooner the better or I will be forced to destroy the goodwill factor in the market place by starting a storm of a bone crusher campaign against this blessed company AirTel !! Thank you !

thats true my friend even i have experienced the same many a times with my caller tune options and many more.but i dont know when r these greedy people going to stop all this nonsense

fggd

Hello Sir,

Can you please let me know, how will I deactivate the AirTel LoveTips service from my mobile.

Dear sir
My number is [protected]. For the past few days i am receving message from 5432102 (Thought for the day) and i have been charged for that Rs 2 from my balance. I have never subscribed any of the services. Please deactivate this service.

Thanks

I too recharged today when i see rc 111, but after that i noticed that it is not updated and when i ask the retailer he asked me to check by using *123*9# and when checked it shows that the amount is only for a2a. This is not acceptable. They didnt inform in the add regarding this.

i recharged rs111 for my cousin as the retailer told me that it gives full tt. my cousin is on his way to mumbai, travelling alone and he is not able to contact us. he kept on calling from public booths asking me to check what happened to the tt. i want airtel to immediately check on this issue and do the needful. my grandfather is a consumer protection member and if not resolved, will take this matter to the court.

ajit renga
[protected]
My cousin's number: [protected]

Airtel Postpaid — Poor Service

I have converted my airtel prepaid to postpaid. After fifteen days my connection get disconnected withput any pre-notice. I have called the customer care, but i have been just told that ur service will start again within few hours. Two days past but still my connection not activated.
What to do with this kind of service providers, as they dont know the importance of clients.
What is the use of writing complaints here ? Can they hear us ?


Thanks,
Prashant M. Bhushan.

Date: Sat, 24 May 2008 18:32:39 +0100 (BST)
From: "naresh kohli" <[protected]@yahoo.co.in> Add to Address Book
Subject: Setting customer's expectation Wrong
To: nodal.[protected]@airtel.in, appellate.[protected]@airtel.in, care.[protected]@airtelphone.com

Dear Support.

Naresh Kohli
[protected]@yahoo.co.in
[protected] (6-7 year old connection)
[protected] year old no.)
Acc No.[protected]Using Broad band services from more then 3 years now)
SEF No.5770885

My Grievances –

23.05.2008 – I have applied for 998/- Advance rental plan (to convert pre to post paid connection) but so far it’s not been activated in spite of Verbal confirmation from coordinator & from Kunal (Distributor - FOS)

Details of Events

23.05.2008 - I have received a call from Nitika/Nidhi[protected], and she explain me the plan 998/- I have confirmed her to send someone and I will complete the formalities. I have received a sale confirmation call from her senior (Don’t remember the name) immediately and call from Kunal after some time
Sales person came around 5:21 pm and all formalities were done at 5:47 pm .

Setting my expectation wrong just for the sake of sale – I was told that if I will pay through chq the conversion (From Pre to post paid) will happen within 72 hrs.
This was expectable to me. I m an Airtel customer from last 6-7 years and I know its a standard TAT.

I was impressed when I was told that if I will pay cash conversion will be done within 6 hrs. So I paid cash. But unfortunately your T & C on the back of your SEF doesn’t say so.

This is clearly a case where sales people are setting customer’s expectation wrong just to get one sale.

Who wouldn’t want this plan but the way it was sold but was??????

I still understand that sales guy must be late and was not able to submit the from yesterday, but hole days has passed today but no update.

I have called your pre-paid toll free no. and there was no update whether this connection is going to be converted in to post paid connection. (The conversation is recorded with me). The CSC told that the conversion will happen within 24 hrs not in 6 hrs.

The call I received from[protected], 2220127 these nos. belongs to Faridabad not delhi okhla. What I m trying to say is airtel DSA is making such promises on the behalf of a company, there must be some communication gap while setting the product or providing download to DSA's.

Airtel is Six Sigma Certify and If this is kind of services I’ll get I would like to cancel the plan and want my money back.




reply you later

Race along with "Naresh" the fastest Indian

Airtel Postpaid Connection — VALUE ADDED SERVICES

I HAVE TIME AND AGAIN REQUESTED THE GOOD OFFICES OF AIRTEL TO DISCONTINUE SOME OF THE VALUE ADDED SERVICES
ON MY MOBILE NO [protected] BUT UNFORTUNATELY FOR ME
AND FORTUNATELY FOR AIRTEL WHO ARE MAKING AROUND 200
RS PER MONTH ON THEIR BILL EVER MONTH THESE SERVICES HAVE NOT BEEN DISCONTINUED WUD REQUEST YOU ONCE AGAIN
TO KINDLY DO TJE NEEDFUL.THANKS A TON IN ADVANCE.THE SERVICES ARE SHAYARI, COMICSTRIPS ETC.

Bharti Airtel - Postpaid Mobile service — Harrassment by Airtel

Hello Sir/Mam
I am Rajiv Arora from Ghaziabad. I had the Airtel Postpaid Connection thats I left it before 3 months back. I was very priore client of Bharti Airtel but I am very depressed now a days. I used this Airtel postpaid connection since last 4.5 years and paid my bill on time. I had given around 6000 Rs.as a bill payment on an average every month. But before 3 months back an Airtel executive makes misbehave in front of me and customer care was not listin my complaint. They called to my relatives my friends and many person and told wrong thing about me. Now I want to know what can i do. i have taken any legal Action or what? please tell me the way to get red of this kind of Harassment.

Airtel Postpaid service — Poor Service

Hi

My name is Raghwendra and I am very disappointed by the service you are providing for the mobile networks in Pune on top of that when we make a complain to your customer care service they don’t even seem to bother about the complaint that we make. Instead of resolving that complaint they keep on giving excuses. Please let me know what you can do to resolve my problem. Looking forward to your assistance.

I am facing a negligence and lack of information from Airtel. I own a airtel postpaid corporate connection.. suddenly i am facing high bills from the last 3 months.
whenn got it checked came to know that my service had been deactivated.
i had a top up for which i was paying n its deactivated without my consent.
i am using airtel for the past 4 years n this trouble is firts time when the customer care is nt reachable n everythin is ending in vain.
i feel like going for a legal action against airtel n filing a rti complaint for lack of information on their part..
i just want to know that is is also applied for multi national or only government offices..
well i just want to be compensated by aitrel..
i really want to make ware that first airtel will lure you by giviing you scemes.. n when you will be used to the number, or it becomes important for your business, then they will snatch services from you. you feel handicapped .. i am payong heavy bills n nop one is replying me from airtel...

such a loophope from their end.. very poor services.

Airtel Postpaid Mobile — VALUE ADD SERVICE

SIR IAM USING AIRTEL POSTPAID CONNECTION FOR MORE THAN 3YEARS, BUT LAST MONTH WHEN IAM USING GPRS SERVICE I WAS LOGGED TO A WAP SITE AND JUST SEARCHING THE CONTENTS, SUDDENLY I GOT TWO SMS THAT IHAVE CHARGED RS 60 FOR DOWNLOADING GAMES. I CONTACTED COUSTOMER CARE OFFICER AND TOLD ABOUT THIS HE GAVE A REFERENCE NUMBER AND AFTER A WEEK I CONTACT A HIGHER OFFICAL HE TOLD ME THAT PROBLEM IS DUE TO ACTIVE OF SOME SERVICE IN MY MOBILE. I AM SATISFIED WITH THIS REPLY AND ALSO ANOTHER PROBLEM IS WITHOUT MY KNOWLEDGE OR CONFORMATION ONE OF THEIR COUSTOMERCARE OFFICER HAS ACCTIVATED CALLER TUNE. THEY PROMISED ME THAT THESE COMPLAINTS WILL REVOKE AND AMOUNT WILL BE DEDUCTED BUT THERE IS NO RESPONSE TILL NOW SO TAKE NECESSARY ACTION AND DEDUCT AMOUNT SOON THANKS MY MOBILE NUMBER[protected]

Airtel Postpaid Mobile — Poor service

I wish to abuse sunil bharati mittal
The son of a politician Bharti Mittal, Sunil Mittal is from the town of Ludhiana in Punjab. the stigma on indian componies. ek badsa bhaddasa daag...gandagi faila raha hai thro his mobile (Bharati Airtel) services.
I think it is obvious as he belongs to politician family
Paisa to gaya ab chain bhi chhin rahe hai sale...uske kutte....bar bar phone karke sat bar mana karane ke bawjud bhi....besharmi ki har had ko langh chuke hai harami sale.

All The employes of Bharti Airtel are kutte, gandi nali ke kide hai...

We are sufferer of airtel bill dispute.

I have taken 2 numb's, are activated on 12th sept, 2009, with bill plan CUG group talk 249 MB.
I have paid Rs.1000/- as refundable deposite on 12th sept, 09.which is adjustable in my bill.

I have tken a connection at Novelty Enterprises Shop no.112, Madni complex, A.K.Marg.Bandra (E) Mumbai-51with Customer relation ship forms preprinted serial numbers of MMU[protected] & MMU[protected].
At the time of Taking the connection Mr.Santosh ([protected]) has been committed first 1000 min free every month which is not reflected in my bills.I gave complaint several times against for the above.
In the month of Dec, 09 cancelled [protected] on 20th Dec, 2009, next number [protected] cancelled on 13th jan, 2010. I have paid the remaining amont Rs.800/- against of my bill after adjustment of refundable deposite and surrendered my both mobile numbers.

But still iam getting calls from Airtel office malad every day Ms.Puja [protected], Ms.Rajashree [protected] .Thay almost all harrassing me with bad words, i explained several time all my issues and adjustments.
To day also i went to Airtel outlet Meera Road Opp to Rassaj theatre and explined to customer care people but no body is able to help me regarding this.I dailed 888 from thare i spoke to Mr.Murugan and again i explained entire situation, he gave me the complaint number 30938150.

I hope this is not the airtel service process, to deal with existing customer.Iam getting fed up with this., Iam making very clear that these numbers has been cancelled and kindly reimburse 1000 min free charges which you have been charged from Sept, 09, balance amount will be adjusted towards my security deposit.Till now it has not been done, and no body bothering also from Airtel side, just they want payments.Payment on what basis, where is my security deposit, why it has not been mention in my bills?Has not given any answer till now.

Associates has never turn up & they dont transfer the calls also, finally we suffers every day from Airtel

I hope after this my faith on Airtel will remains the same.

HI Sir/ Madam,

Could you please find out the owner ad address of this number [protected] and to E mail ID.

Thanks and Regards,

Chethana

same sms has been recieved by me on my MTNL number form the same number .

even i have been recived the same sms form 560706 (tm-winners)that you have won pearl neckless

so lets do something against this fraud, if any one intrested please contact me on my e-mail address.

Hi All,

Today I also got the same message from "TM-Winners". The sms is per below:

[protected][protected][protected][protected][protected][protected]
Dear Dhirendra Jain"CONGRATS!U R LUCKY WINNER WHO WON NATURAL PEARL SET OF RS 2500/- ABSOLUTELY FREE" FOR DETAILS & REDEMPTION SMS WINNERS TO 560706.
[protected][protected][protected][protected][protected][protected]

My no is already in DNC and DND list, then why should I get this type of messages.

Is there any kind of claim which I make against sender of this message..?

Thanks
Dhirendra

I also received below message & they are asking Rs. 525/- for Tax, Postal, Insurance to courier Boy

Dear Palak Patel"CONGRATS!U R LUCKY WINNER WHO WON NATURAL PEARL SET OF RS 2500/- ABSOLUTELY FREE" FOR DETAILS & REDEMPTION SMS WINNERS TO 560706.

I also got the msg yest from 560706. However they have not yet asked my address etc. It is nice to know alertness of members.I M surprised How they come to know my name and send sms even though my BSNL Mob is in DND reg.
Dr Rajesh

This Problem is not only with Airtel, me being a Vodafone customer have also received a similar message. But instead of sending the details i preferred to google about the message first and was not surprised to see the SMS as spam.

We need to be more careful while giving mobile numbers in promotional schemes at Exibitions, petrol pump etc as these prove to be data mine for spammers.

CA Ankit Goyal

Me also received the same message, Why this Mobile operators do not block these no 56070 or TD-WINNER or TM-WINNER.It means that the mobile operator's are also involve in this.They might me getting a huge money to run this business.so that they are not blocking these no even after so many complaints.I think we customer should take some stand on this and complaints is to be registered to TRAI and to inform the media
to find out the reality.

Shabbir

This is true,

Dear Mr Rakesh Kumar,

I am surprised by your commitment to resolving this issue to my satisfaction. My Mobile Number is [protected] (Airtel Karnataka). This incident has happened yesterday morning at around 7.15 am (12th march 2010). You should be able to find out from your System whether I have downloaded any contents using 'Airtel Live' data account. Please note that I am already using your other data account on the same number (i.e. airtelgprs with Rs 98 for 2gb download for 30 days)

I have confirmed from the Help Desk about the wrong debit and they have communicated to me that only Rs 1.50 has been deducted. Actually Rs 16.50 has been deducted from my balance for 'No reason'.

However, I do not think you will be able to resolve this issue at any level. If at all you would like to resolve this to my satisfaction, it will be only be 're-creditting' Rs 16.50 to my prepaid balance.
Wishing you all the best.
Thanks
GANESH BALIGA
Mobile Number: [protected]

Dear Mr Ganesh,
Your comments are very true. Company of Airtel stature should not do like this. Even I get message from them sometimes, saying that ‘Internet connection for Rs 98/- with unlimited download’ and Contact for more details (with some number). When dialling this number, pre recorded message is heard saying ‘thanks for calling airtel voice mail’ and Rs 0.75 gets deducted from the balance.!! This I think is another day robbery!!
-Sushil

Airtel — having problem with national sms service

i have an airtel account of this no-[protected], from past two months i have activated national sms package worth rs. 49/- and 108/-, but smsing on few nos rs. 1.50/- are being deducted from my main account, i have registerd many complaints to the company customer care representative from last 15 days but i didn't get any response.
Please sort out my problem.
Thank you, hope u will look after my problem as soon as possible.

i am using my airtel no. from last three years, my complain is that i take Rs.36 sms pack for 360 free sms but whenever i m sending any msg to my no. it will be cant send to any of no. i want to send.so plz solve my problem.i also register my complain on airtel custormer care but they dosnt solve my problem.

Airtel — inconvenience cause by irritating sms

despite complaints many times sms jokes from service number 55382 are recieving pls unsubscribe me immediately ......................

Sir,
I am an old customer of Airtel having this connection for more than 7 years.
Its a postpaid connection and I have subscribed to SMS pack-25 which gives 250 SMS (Local + National )in Rs. 25 every billing cycle .
This pack is active for more than 2 years now. My aim for having this SMS pack was to have a discounted SMS mainly in festive seasons on Holi, Deewali, New Year etc. Yesterday on 15/10/2009 I received a SMS from Airtel informing that all free/ discounted SMS will not be applicable on 16th/17th octuber. And it will be charged at normal rates.
I complaint to this because if a person is subscribed to a package, he is subscribing for a reason i.e discounted SMS. If the main objective of package is not fulfilled then whats the use of promoting these offers. It has been very cleaver motive of Airtel, who are befooling customers like me. If the pack is not used for the peak need then whats the use. Its a purely attempt to misguide the customers and a clear case of cheating and not compling by the rights of the customer. A monthly pack is applicable for the whole month and Airtel can not have it's discretion to offer it on the days they prefer. It should be brought to the court and Airtel should be sued for this. There are amny others who are having these packs. Please help. Its not a matter of money but principles.

AirTel — sms scheme

I am the retailer of Airtel. I have recharged of Rs. 102/- on [protected] (this is a sms scheme 15000 sms in 102/- val. 30 days) on 12.1.2010 at 6.58 pm, transaction Id :[protected] but after about 60 hrs. customer has not received benefits of the scheme, customer has complaint about the matter to me, i inquired in customer care, than told me scheme will activated within 24 hrs. that customer has complaint again. than... on 14.1.2010 I inquired to customer care. he told me scheme is activated. but that is not true, i inquired again that he told our executive called you within half & hrs. but today 15.1.2010, 10.45 i talk to mr. kamlakar (Customer care person) he told me you didn't recharge on this number, how is it possible, customer received sms & i am also received confirmation sms. now mr. Kamlakar told me again our executive called you within half & hrs. they did not roll back Rs. 102 otherwise give benefits of scheme.

I had applied for a internet broadband connection from airtel by giving security amount of rs 1000 for unlimited plan at sector 11 noida . Mr, prakash(Executive from airtel, [protected]) told me that connection will be in running condition after 2 or 3 days . after one day the lineman came from the company and wired the connection at this time only installation was pending . then after 5 days when noone come for the installation i called up Mr. Prakash for the same but his cell was switchoff for continous 2 days by hook or crook i met him and discussed abut the problem he said that area(sector 11 noida) is blacklisted and connection can't be installed here but the point is to be noticed that in this area(sector 11 noida) already 3 connection of this company are running . when an area is blacklisted how u can run so many connection i that area . that was very little issue the main fact of this issue was while Mr. prakash was taking security money for the connection he commited that he will prepare fake document for u which ere needed for the connection i asked Mr. prakash what can be done in this case he suggested me talk to his boss Mr.nishant sales manager of this area(sector 11 noida ). i called Mr, nishant and discuss about my problem Mr. nishant said that Mr. prakash if fresher he does not know about the area ur connection will be ok within 2 days . i asked me to call him after 2 hours for the confermation of the connection status . after 2 hours when i called Mr. nishant he said in that area(sector 11 noida) our cable is faulty therefore it will take some time after that day ... ithink

Airtel — reduction of balance and not activated call pack of 33

i made my complaint on 21 feb but my problem is not resolve till now,
after having a recharge of 33 rs isd call rate pack my call rate is not reduced. the customer care executive give me the time but they exceeds more then 48 hours and if i had to make to usa it charging me rs 6.40 instead of 1.99 after having a pack of 33rs for isd calls.
the airtel is not resolving my problem some action should be against themso much harrassment am suffering because of their lack of services.

The Same problem I am facing. I too have recharged my airtel account with Rs.67 for activating SMS pack dated[protected]...
But even after recharging successfully, airtel is deducting my balance for every local and national message from my account.
Customer care says its a technical problem and will be resolved in 24 hours.
From the date[protected] till date I have register 8 - 9 complaints daily.
The Customer Care Executive assures me to resolve my problem within 24 hrs.
After 24 hours they send message that problem is resolved. But it is not yet resolved and my balance is reducing for every local or national message...
That's what I think Airtel has planned to Harass the customers for just their Customer have recharged their account to 67 sms pack to enjoy the service.

I m not Satisfied with the Customer Care...So I disagree for their attitude towards Complaint..
Airtel could be crowned as "NETAJI"...jo sirf promises dena jante hain...pura karna nahi jante hain...

i als ohad the same issue and i contacted the customer for a hell lot of times.
Each time some rep attend the call and says, "your complaint has been registered and will be resolved in 48hrs".. this happened several times without any change. today i even got a msg from AZ-services, saying, the issue has been resolved. still that bloody SMS problem is there..
this is very poor a service and i need a refund and solution for this issue ASAP.
I had trust in airtel for the last four years. please dont loose it.

Dear sir,
I am using a airtel mobile no-[protected] i have activate the sms pack on 23rd feb.2010 as per compony thare are 200 local or std sms in a day is feee. But last two day compony deduct my sms charge 1Rs. per sms. i have many time call to customer care but he in unable to resolve my problem so kindly help me.

thanks,
pawan kumar

[protected]

Dear Sir,

It's been a regular practice from Airtel. Whenever I've gone for a sms pack it has always harrassed me. It starts deducting amount from your balance & then you keep trying to lodge a complain in their never responding customer care. After calling 10 times somebody will recv. your call & will say hello hello sorry we cant recv your voice & disconnects the line. After 2-3 times you would be able to give them your complain. But this is such an irritating process that you think of better let the amount get deducted from my balance.
But my question is if they can't run such schemes then why do they start for? to harass customers? to waste there time?..
Now again they have started charging Re.1 for a single msg. In this way very soon Mr. Mittal will become World's most richest man.
If you can solve out my issue then I'll be highly thankful to you.


Regards,

Navin Sharma
Cell:[protected].

Airtel — sms pack problem

i had subscribed to 350 daily local and national and sms pack..all was going well till i subscribed to 98 internett pack..now all i see after sending sms is last call 1.00 inr .local sms =49 inr left...and sms are not counting in my daily count...please look up to the matter..
[protected]

I recharged of Rs 80 to avail free sms to local and national number. But, even after recharging I was charged Rs 1.50 for national and Rs 1.00 for the local message. Called up the customer services (121) and thrice my call was disconnected. Finally got to speak someone and she kept on on never ending hold. Finally left hope and stopped calling. I am still being charged. It is not the matter of getting charged. But, the surprising things is that the customer service of the Airtel is awful. I am now thinking to changing my service provider as I am not at all happy with Airtel.

Dear Sir,

I have activated airtel 52 SMS pack on my airtel which gives 500 sms everyday, but the company has suddenly changed the plan without notice to 100 sms per day. this is unjustified as i activated the sms pack for the benefit and it is denied without any information.

So I register a complaint for the inconvenience caused to me. Kindly do the needful and oblige.

Regards

Geeta Shetty
[protected]

Dear sir,
I recharged my Sim with a value of Rs.33 for which i should have got 15000 sms balance. But i only got 3000. I tried contacting customer care for more than 20 times.I even get charged 50 paise every time for calling them but they didnt bother to attend my call.

I would like you to resolve my problem.

Thanking you
Sarthak mishra

My number- [protected]
Email- mishra.[protected]@yahoo.co.in

Airtel — message scheme

i have recharged a message scheme of rupees 24....but m not able to send messages to anyone..................
and m also not able to call the customer care for complaint........

Airtel — DEDUCTING BALANCE FOR MSG EVEN AFTER HAVING MSG PACK AND ON

MY NO IS [protected], ON 27TH OR 28TH FEBRUARY I TOOK A MESSAGE PACK OF 35 RUPEES. THE VALIDITY FOR THIS IS 30 DAYS. ON 7TH MARCH I FOUND THAT SUDDENLY RS 1 IS GETTING DEDUCTED FROM MY ACCOUNT. I CALLED UP THE CUSTOMER CARE AND ONE EXECUTIVE TOLD ME THAT THE VALIDITY OF THE PACK IS STILL THERE. HE THEN TRANSFERRED THE CALL TO ANOTHER CUSTOMER CARE EXECUTIVE WHO TOLD I HAVE NO SUCH PACK THOUGH ON 7TH MORNING THOUGH I HAD ZERO BALANCE I COULD SEND MESSAGES. AFTER TELLING HIM THE FACT HE ABRUPTLY DISCONNECTED THE CALL. BEWARE OF AIRTEL. THE WORST NETWORK PROVIDER.

My number is [protected] and the sms balance enquiry

For this i have booked the complaint in customer care as well as in air world. Within last 22 Days i have sent 100s of messages but it seems airtel is least bothered about its customers. My problem has not been solved yet because of which i am unable to chesk the balance , my local sms balance and the airtel to airtel local balance which can only be seen through

It seems airtel is least interested in customer satisfaction and simply does not believe in providing a good service.
Complain No:-CBNRA[protected]

Airtel — rates r same although I have got activated sms received from company

my number is [protected]

I have got a call from Airtel as have applied for port as I m getting lower call rate from Airtel so I have decided to go in Aircel ,
But customer cair person tell me that Airtel will also give u that same call rate ie.
1pasa/2 sec

And it is active on 18 feb
But still not active
On 8 march I have got a sms from Airtel
That u r special offer is bald now . All local call r Are 1 p /2 sec ,this offer is free foe one month and there after 1 rs will be charger daily

But after 4 days I m being charge as it was before ,i tried to call coustmer cair but my number is bared

What to do plz help

i had recharged my mobile wid 95Rs which gives me 500 sms per day.par later on 27 feb the service was disconnedted i called up the customer care nd they said me k due to sum tri rules nly 100sms per day will be applicable.now i m nt getting that 100 sms also .can i get to y is it so?nd wat r the other sms recharge which i can do.d worst thing is all ur website is still showing me that 95 scheme is still gng on .so r u ppl making fool of ppl by charging extra.????????

Airtel — Charging for SMS although i have activate SMS pack

Sir/Madam,

On May 9, I have activated sms pack of Rs. 26 with 10 days validity. But, on May 12 my msgs have been charged althought they were not supposed to be. I have tried calling Airtel Customer care, but in vain. What should i do?

HI my Name is Nikhl my Airtel no is [protected],
My complaints is reagarding Sms pack, I had Activated sms pack Rs24 on 7/10/11.
Sms pack is for 10 days it included 100 sms/day for 10 days, for 2days it worked properly from 9/10/11 i have been charged 1 rs/sms, I had already made an complaint regarding to these.

On 10/10/11 i had received an call from airtel they told me my money will be refunded and service will be activated soon but still now i havent received the money or my service has not been activated still i have been charged 1rs/sms.

These is the 3rd time i am facing such problem every time i neeed to complaint and due to airtel problem i am not abel too send sms for weeks and when i call customer care they accept the call and soon as i say about complaint they disconnect it,
try to resolve probelm as soon as possible orther wise i have no option rather then too switch too other network provider,

Regards,
Nikhil

hi i too have the same problem my mmobile no . is [protected]

I recharged Rs.18 SMS pack in my mobile # [protected] on 13th March 2015 &amp;amp; got activated the next day. Hardly send 10 sms using this pack out of 1000 sms as per the pack value. This morning it&#039;s very unfortunate to see that Rs. 1/ was debited from my account towards a sms sent. This pack is valid for 28 days and with1000 sms. Wonder how it&#039;s charged for a sms sent while this pack still in existence? Kindly check my complaint and return back Rs. 1 in my mobile balance account and make me to utilize the sms pack as it mentioned by your company for the remaining days till the value period seize or quantity of sms is over.
Thank you.
V. Prakash

Recently after ages, I've recharged my airtel with Rs. 10 and Rs. 5 for activating sms pack since I need it urgently for sometime. But despite of recharging, amount is being deducted from my main balance. Kindly stop fooling your users. I hope you'll look into this matter and resolve it ASAP.
Thanks.

When is recharge airtel mobile number. Sms pack, I'm getting only half insted of 120, in getting 60.why?? Plzz tell me whats wrong

My number is [protected] and the sms balance enquiry

For this i have booked the complaint in customer care as well as in airtel service centre. I am unable to receive or send sms eve though my sms service is activated . My problem has not been solved yet because of which i am unable to chesk the balance, my local sms balance and the airtel to airtel local balance which can only be seen through

It seems airtel is least interested in customer satisfaction and simply does not believe in providing a good service

Airtel — To stop Love subcription

In my Airtel No [protected] there is a love subscription from airtel.I want to stop this service sms love subscription.

AirTel — Unauthorized subscription of LoveGuru

I am geting charged from my prepaid Airtel account for unauthorized subscription of LoveGuruh service.

Airtel/Prepaid — direction credit

i have a comlain against my mobile service provider namely Airtel.my no is [protected] and i m prepaid user.i recharged my account with 98 rs and activeted grs plan for one month,but i dont wana it continue.when its time limit crossed they dedect my blance of 46 ,i comlaind aginst it to airtel costomer extive they tlked me a rude way ,then called nodel officer but he told me it auto update plane i[censored] dont have sufficient ballence the plan change low lavel like 46(500mb)25(200mb),but i told iif did not subscribeand not told for activation than why u acctivated and refund my balenced but they refused to do so.my coplain no is[protected],[protected]. and also they oromissed to give download speed 2 to5kbps and surfing speed 40 to 48 kbp/s .but its downloading speed reach upto 1 kbp/s only and surfing speed upto 12kbp/s only, [protected]@gmail.com

Airtel — Unauthorized subscription

I am being continually subscribed for T2020 without being authorized by me. Every time I lose 5 rupees. By now I must have easily lost over a hundred. This is absolutely illegal and I am thinking about taking this to the court. What should I do?

I have already contacted you on your email but you sent me back the same reply I would like an answer on this forum so that others may also be able to use it.
How do you turn off T2020 subscriptions.
I am not interested in providing personal details.

Hi Sir,

Myself Sandeep Kumar, I purchased a corporate connection 2 months back from one of your corporate Agent (Pramode Rana)

Mobile No. [protected] and plan was 789 Advanced Rental.
At the time of purchasing Agent told me that your STD call rate is 1:50 Rs but if you active a STD pack of 35 Rs per months then it will reduce to 1 Rs.

When I call to your customer care they told me that you don’t require to activate any pack as your STD is already 1 Rs (because 789 Advanced rental internally is 699 Advanced rental plan) I had no option except to believe on your executive.

But when my first bill came, I came to know that my STD charged at Rs 1:50 then I called to customer care and told them about that they accept that there is false promise from airtel so they will give me wave off and will activate my STD pack.

Then I called to your customer care so many times about it but most of the time your executive were not able to answer my status because system is slow or something else.

Then after 1 month when I called your Customer care they told me that they are not giving me any wave off and for STD pack activation I have to send a request on my Company Letterhead (Scanned copy) then only they will activate my STD pack.
I told them that I have already submit all necessary document then what is the need of it and why you are not giving me wave off when it was not my mistake then your executive told me that (“Agar aapko activate karana hai to aise hi hoga otherwise jisse aap kara sakte ho kara lein.”).

In all this communication I didn’t get any call back from you even though every time it was promised to me that you will get a call back regarding this.

Now I didn’t submit my bill of this months and when I got a call regarding bill I told the guy that please first activate my pack and resolve my Wave off query. And I commit that whenever you resolve my query, I’ll pay my bill within an hour. They forward my query to Higher Authority and so but I didn’t get any call till now.

Today I got a call ( And I am 100% sure that it is from your recovery Agent he told me that he is SIO and got complaint that somebody getting ‘Dhamki bhare” call from my number. And he want to meet me and so.)

I just want to know that where I am wrong. I did whatever your agent told me to do then why I am suffering.

Please Provide me reasonable wave off because your customer care executive not handling my case properly. I am struggling with him from last two months.

Regards
Sandeep
[protected].

I have taken airtel broadband connection through Mr Balaji and Mr Lenin from Airtel Broadband Nagercoil in the month of march.
I was promised that I would be offered 499/- plan from April Month Onwards. But till now I am not offered. I am yet to get any proper response from the Airtel. I have mailed Nodal officer (Amirtharaj) also. But no proper response from his side also.
Each and everytime I call I get a response stating that my complaint will get resolved in 24 hours or 72 hours but till now its not resolved.
My complaint reference number is 46736554
I have called more than 20 times atleast.

Thanks & Regards
Aravind

airte company show that in their 3G plan speed of internet will be 7.2 mbs till plans end but i am not getting the speed i get speed in kbs

4 years back Airtel offered me plan and while offering the plan they said Life time you will have the same tariff now they are going to change my tarrif. Please warn the airtel for this false promoise

ig.com — deactivate

PLZ DEACTIVATE AND REFUND
This is with ref to some vague activation of some text based services of which I am unaware of. This auto activation has been deducting money from my balance, sometimes at the rate of Rs10 a day, whilst I am not using my mobile for any such services.
This is a request to please deactivate the subscription immediately and refund the amount wrongly or forcefully deducted from my account, failing which I would be forced to lodge a complaint in the consumer'd forum.

Mobile Number:[protected]

Sir,
I get cricket score messages whenever there is a IPL match. A is deducted from my prepaid account everyday. Kindly let me know how to stop this message immediately

Thanking You

Raman
[protected]

pls tell me how to deactivate cricket scores servise from my airtel mobile..

Sir,

I am an airtel customer and have been using the current sim for the past 1 years. My no is [protected]. I get cricket score messages whenever there is a match. A sum of rs.5 is deducted from my prepaid account everyday.
I am not able to deactivate the same, even airtel live is not getting deactivated.I would like to inform you that, if necessary action isn't taken, i would be left with no option but to change my sim and connection.

uummmmmmmm mera jaladi se AL-Cricket Deactive kardo, automatic active karte ho ye kaisa airtel hai...jaladise deactive kardo aur mera balance add kardo

I am an airtel customer and have been using the current sim for the past 1 years. My no is [protected]. I get cricket score messages whenever there is a match. A sum of rs.5 is deducted from my prepaid account everyday.
I am not able to deactivate the same, even airtel live is not getting deactivated.I would like to inform you that, if necessary action isn't taken, i would be left with no option but to change my sim and connection.

Airtel is fleecing thousands o[censored]nsuspecting customers by activating the cricket scores at Rs 5 per day - this is how they can afford to live in such superluxury and sponsor fancy promostions. There should be a law against this. Please post as many messages as possible on all forums. And they use a call cener that has the gall to say that the charges for speaking to a represntative are R2 3 per minute, by default they offer a completely ridiculous Interactive Voice Reponse System

I m customer of airtel and my no.[protected]. pls tell me how to deactivate cricket scores servise from my airtel mobile..every msg re 5 deducted from my acoount...because i m now in international roaming it charges more than normal..plz tell me how to deactivate this score services..

Sir,

I am an airtel customer and have been using the current sim for the past 2 years. My no is [protected]. I get cricket score messages, Rs.1 is deducted from my prepaid account, whenever i received a score.
I am not able to deactivate the same, even airtel live is not getting deactivated. i want the deducted amount to be credited on my account immediately. I would like to inform you that, if necessary action isn't taken, i would be left with no option but to change my sim and connection.

I am an airtel customer and have been using the current sim for the past 2 years. My no is [protected]. I get cricket score messages, Rs.1 is deducted from my prepaid account, whenever i received a score.
I am not able to deactivate the same, even airtel live is not getting deactivated. i want the deducted amount to be credited on my account immediately. I would like to inform you that, if necessary action isn't taken, i would be left with no option but to change my sim and connection

I am an airtel customer and have been using the current sim for the past 1 years. My no is [protected]. I get cricket score messages whenever there is a match. A sum of rs.3 is deducted from my prepaid account everyday.
I am not able to deactivate the same, even airtel live is not getting deactivated.I would like to inform you that, if necessary action isn't taken, i would be left with no option but to change my sim and connection.

My number is [protected]. The cricket score has got activated without my consent and a certain amount is getting deducted everyday. Can I get this cricket score de-activated. Else I would need to disconnect my connection with airtel.

My number is [protected].I m also getting score updates, I don't know how it got activated, and total of 3 rs is getting deducted daily from my prepaid account.At least I didn't expect it from Airtel which is known for providing good customer service.
I want this feature to be deactivated immediately and please credit my balance with total deducted amount.otherwise I would be left with no option but to change Airtel connection.

I am an airtel customer and have been using the current sim for the past 2 years. My no is [protected]. I get cricket score messages, Rs.3 is deducted from my prepaid account
I am not able to deactivate the same.Kindly do some thing to deactivate the same.

I.G Sreekumar
Bangalore

Sir,

I am an airtel customer and have been using the current sim for the past 1 years. My no is [protected]. I get cricket score messages whenever there is a match. A sum of rs.3 is deducted from my prepaid account everyday.
I am not able to deactivate the same, even airtel live is not getting deactivated.I would like to inform you that, if necessary action isn't taken, i would be left with no option but to change my sim and connection.

Sir,
I get cricket score messages whenever there is a IPL match. A is deducted from my prepaid account everyday. Kindly let me know how to stop this message immediately

Thanking You

SYED ASIF
[protected]