Comments
Dear Sir,
Please be informed that the big and crucial problem regarding network coverage in my office area where my phone becomes useless and no network showing at display.
Please check and resolve the issue.
Address of office :
More supermarket
Aditya Birla Retail Ltd
20/A S N Banerjee Road Kolkata 7000137
Budge Budge
My phone No: [protected]
Please be informed that the big and crucial problem regarding network coverage in my office area where my phone becomes useless and no network showing at display.
Please check and resolve the issue.
Address of office :
More supermarket
Aditya Birla Retail Ltd
20/A S N Banerjee Road Kolkata 7000137
Budge Budge
My phone No: [protected]
i am using airtel postpaid connection since last 5 years, i am facing network problem in my office from last one year.
Mobile No : [protected]
my complain No : 32385361
Complain Date : 22 May 2010
Status : Not solved
i have talk to many Person of airtel care they have only taking time, after that i have talk to nodal officers also, they have told me complain will be resolved widhin 3 or 4 days, but problem is present till now, i think all of executive are trend by airtel to make a false commitment.
just i want to ask a question from airtel when my bill payment will be late only one or 2 days they will charged a late fee, if they are unable to solve my problem in 11 month what a customer can charged in the name of late fee, one and final thinking just they are making fool to coustomers
Thanks
Nisar Ahmed
Mobile No : [protected]
my complain No : 32385361
Complain Date : 22 May 2010
Status : Not solved
i have talk to many Person of airtel care they have only taking time, after that i have talk to nodal officers also, they have told me complain will be resolved widhin 3 or 4 days, but problem is present till now, i think all of executive are trend by airtel to make a false commitment.
just i want to ask a question from airtel when my bill payment will be late only one or 2 days they will charged a late fee, if they are unable to solve my problem in 11 month what a customer can charged in the name of late fee, one and final thinking just they are making fool to coustomers
Thanks
Nisar Ahmed
I am using airtel company's postpaid connection with no. [protected]. & I am using this connection from last nine years. I have a complaint regarding network coverage, already complained in the customer cell but there is no response. Due to network problem many works gets stuck. All the connection showing proper network at my home or another place but I don’t know how airtel connection is not working, showing bad network from last few months.
Kindly solve my network connection problem it creates many problem in front of me otherwise I will convert my Airtel Postpaid connection to another network, which is more convenient for me.
Kindly solve my network connection problem it creates many problem in front of me otherwise I will convert my Airtel Postpaid connection to another network, which is more convenient for me.
All the details of complaint mentioned in copy of chain mail as below...
No response from airtel since 15 days
from Devesh Bhatia <[protected]@gmail.com>
to [protected]@in.airtel.com,
nodalofficer.[protected]@airtel.in,
[protected]@trai.gov.in
date Sat, Apr 23, 2011 at 1:23 PM
subject Re: POOR NETWORK COVERAGE/CALL CONNECT ISSUES [mailed-by gmail.com
hide details 1:23 PM (1 minute ago)
Still no improvement and reply from your side....
This chain mail shall be escalated further now
- Hide quoted text -
On Thu, Apr 21, 2011 at 11:38 AM, Devesh Bhatia <[protected]@gmail.com> wrote:
NETWORK PROBLEM STILL PERSISTS
Its a Week now
On Sat, Apr 16, 2011 at 5:21 PM, <[protected]@in.airtel.com> wrote:
Dear Customer,
Ref: Email dated[protected], mentioning the concern about Network coverage for your Airtel Mobile number
Thank you for your email to Airtel and the opportunity to assist you.
Airtel has a very robust network and we have the best in class infrastructure deployed to ensure continued services to our customers. Despite the same, a network issue may be faced in some cases due to several reasons like location of a building, topography, climatic conditions, the handset quality etc.
To address your current concern, we have already raised a complaint regarding the network issue with the relevant team on[protected]. For your reference, the Unique Service Request number is 36906921. Our team will be contacting you within[protected]:46 hours with an update on the issue.
We thank you for taking out the time to voice your concern. At Airtel, we believe that it is our customers' feedback that helps us to improvise on our services.
Please do write in for any further assistance.
Yours Sincerely,
Venkatraman S
Customer Care
Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.
Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=FE 1 770898A8DF31C66A0E32E6F9CFE 2 5 4 E 9 D 5 9 A B A 9 3 B D C B&refno=[protected]
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 16/04/2011 16:49:30
Subject: Re: POOR NETWORK COVERAGE/CALL CONNECT ISSUES ]
Your complete address & landmark
* Type of Area :- commercial building/ indoors @ residense
* Duration of problem : @ residence almost a year now, & @ office since a week
* Model of handset(s) : nokie E 72 & similar class
* Number of signal bars on your handset (0, 1, 2, 3, 4) :- 0 or 1
* Voice quality (Good, Average, Poor) Poor
* Cell info display (Area from where the signal is received) :-not known
* Alternate contact number :- *
On Sat, Apr 16, 2011 at 4:26 PM, <[protected]@in.airtel.com>wrote:
Dear Customer,
Ref: Email dated[protected], mentioning the concern about Network coverage for
your Airtel Mobile number [protected].
Thank you for your email to Airtel and the opportunity to assist you.
Airtel has a very robust network and we have the best in class infrastructure
deployed to ensure continued services to our customers. Despite the same, a
network issue may be faced in some cases due to several reasons like location
of a building, topography, climatic conditions, the handset quality etc.
To address your current concern, we would request you to provide us with the
following details:
* Your complete address & landmark
* Type of Area [Basement/ City road/ Street/ Commercial building/ General
outdoor/ Highway/ Home/ Shopping complex]
* Duration of problem
* Model of handset(s)
* Number of signal bars on your handset (0, 1, 2, 3, 4)
* Voice quality (Good, Average, Poor)
* Cell info display (Area from where the signal is received)
* Alternate contact number
Once we receive this information we will try and address your query as soon as
possible.
Please do write in for any further assistance.
Yours Sincerely,
Venkatraman S
Customer Care
Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.
Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=7E9EF8
67F80838989F31E61ADEC1E7C8FF2127C9BE32C50B3D23251BBDB2467AB&refno=[protected...⇄
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 16/04/2011 13:16:56
Subject: Poor Network Coverage/Call Connect Issues
We are having atleast 15 airtel numbers, both prepaid and postpaid in our
company.
Mobile Numbers :-
*
Since a few days we are facing acute network issues in the indoors. The Voice
quality has also detoriated substansially. Even after reccuring complaints to
customer support no improvement is seen in the network.
Indoors @office or home network is hardly 1 or 2 bars.
Our office is at 97/B govt Ind Est,Hindustan Naka, Charkop Kandivali West ,
Mum
67.
Kindly look into the issue asap or we will be forced to port all our numbers
to
another reliable network.
--
This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies and the original message. Any unauthorized
review, use, disclosure,dissemination, forwarding, printing or copying of this
email or any action taken in reliance on this e-mail is strictly prohibited and
may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are
unable to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti Airtel
Limited. Before opening any attachments please check them for viruses and
defects.
--
No response from airtel since 15 days
from Devesh Bhatia <[protected]@gmail.com>
to [protected]@in.airtel.com,
nodalofficer.[protected]@airtel.in,
[protected]@trai.gov.in
date Sat, Apr 23, 2011 at 1:23 PM
subject Re: POOR NETWORK COVERAGE/CALL CONNECT ISSUES [mailed-by gmail.com
hide details 1:23 PM (1 minute ago)
Still no improvement and reply from your side....
This chain mail shall be escalated further now
- Hide quoted text -
On Thu, Apr 21, 2011 at 11:38 AM, Devesh Bhatia <[protected]@gmail.com> wrote:
NETWORK PROBLEM STILL PERSISTS
Its a Week now
On Sat, Apr 16, 2011 at 5:21 PM, <[protected]@in.airtel.com> wrote:
Dear Customer,
Ref: Email dated[protected], mentioning the concern about Network coverage for your Airtel Mobile number
Thank you for your email to Airtel and the opportunity to assist you.
Airtel has a very robust network and we have the best in class infrastructure deployed to ensure continued services to our customers. Despite the same, a network issue may be faced in some cases due to several reasons like location of a building, topography, climatic conditions, the handset quality etc.
To address your current concern, we have already raised a complaint regarding the network issue with the relevant team on[protected]. For your reference, the Unique Service Request number is 36906921. Our team will be contacting you within[protected]:46 hours with an update on the issue.
We thank you for taking out the time to voice your concern. At Airtel, we believe that it is our customers' feedback that helps us to improvise on our services.
Please do write in for any further assistance.
Yours Sincerely,
Venkatraman S
Customer Care
Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.
Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=FE 1 770898A8DF31C66A0E32E6F9CFE 2 5 4 E 9 D 5 9 A B A 9 3 B D C B&refno=[protected]
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 16/04/2011 16:49:30
Subject: Re: POOR NETWORK COVERAGE/CALL CONNECT ISSUES ]
Your complete address & landmark
* Type of Area :- commercial building/ indoors @ residense
* Duration of problem : @ residence almost a year now, & @ office since a week
* Model of handset(s) : nokie E 72 & similar class
* Number of signal bars on your handset (0, 1, 2, 3, 4) :- 0 or 1
* Voice quality (Good, Average, Poor) Poor
* Cell info display (Area from where the signal is received) :-not known
* Alternate contact number :- *
On Sat, Apr 16, 2011 at 4:26 PM, <[protected]@in.airtel.com>wrote:
Dear Customer,
Ref: Email dated[protected], mentioning the concern about Network coverage for
your Airtel Mobile number [protected].
Thank you for your email to Airtel and the opportunity to assist you.
Airtel has a very robust network and we have the best in class infrastructure
deployed to ensure continued services to our customers. Despite the same, a
network issue may be faced in some cases due to several reasons like location
of a building, topography, climatic conditions, the handset quality etc.
To address your current concern, we would request you to provide us with the
following details:
* Your complete address & landmark
* Type of Area [Basement/ City road/ Street/ Commercial building/ General
outdoor/ Highway/ Home/ Shopping complex]
* Duration of problem
* Model of handset(s)
* Number of signal bars on your handset (0, 1, 2, 3, 4)
* Voice quality (Good, Average, Poor)
* Cell info display (Area from where the signal is received)
* Alternate contact number
Once we receive this information we will try and address your query as soon as
possible.
Please do write in for any further assistance.
Yours Sincerely,
Venkatraman S
Customer Care
Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.
Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=7E9EF8
67F80838989F31E61ADEC1E7C8FF2127C9BE32C50B3D23251BBDB2467AB&refno=[protected...⇄
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 16/04/2011 13:16:56
Subject: Poor Network Coverage/Call Connect Issues
We are having atleast 15 airtel numbers, both prepaid and postpaid in our
company.
Mobile Numbers :-
*
Since a few days we are facing acute network issues in the indoors. The Voice
quality has also detoriated substansially. Even after reccuring complaints to
customer support no improvement is seen in the network.
Indoors @office or home network is hardly 1 or 2 bars.
Our office is at 97/B govt Ind Est,Hindustan Naka, Charkop Kandivali West ,
Mum
67.
Kindly look into the issue asap or we will be forced to port all our numbers
to
another reliable network.
--
This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies and the original message. Any unauthorized
review, use, disclosure,dissemination, forwarding, printing or copying of this
email or any action taken in reliance on this e-mail is strictly prohibited and
may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are
unable to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti Airtel
Limited. Before opening any attachments please check them for viruses and
defects.
--
Use MNP and change to some other service providers. Airtel is not going to do anything.
no any solutions provided by airtel
AIRTEL BHARATI — Network problem
My mobile number is [protected] my network connecting problem is from one & half year but no problem solve by Network companyManoj Dayaramji Bhongade
IPCL Staff colony
QTR. No. B6/19
Ramtek Road mouda
Taluka-Mouda
Dist-Nagpur-441104
(M.S.)
Date[protected]
Tough Serive of Airtel has become slightly good nowdays and I think airtel people have installed antenna at location in Borivali W Mumbai. But it is of what use? The problem remain same. THE NETWORK DOES NOT COME IN MY HOME NOR IN SHOPS.
The Rival Service provider's(Best network service provider in mumbai) network does not have any problem. Their network is full at our home.
Please provide the solution. Please improve in this area
The Rival Service provider's(Best network service provider in mumbai) network does not have any problem. Their network is full at our home.
Please provide the solution. Please improve in this area
Even in Delhi. God forbid if you are travelling in Delhi Metro, then forget to make a peaceful call. Between two stations it is for sure there will be a call drop. The device will show you full signals though and you will be left what Saif Ali Khan does in its recent ads for other service providers.
Airtel — not allowing me to switch to the another network
hi sir i want change my network because am not happy with airtel so i have applied for the mobile numberportablity(MNP). i got my port id also then i have submitted my proof to the new network also . but the airtel
company has been rejecting my registration without asking any permission to me. so i request to solve this problem i dont wat to be with airtel. i want to change my network and i hate the airtel.
Airtel — network not proper for particular number
messages not getting delivered on time or being received on time to the phone (+91 [protected]) i m countious putting at Customer care of Airtel that my 198 is not working when i made call on 121 which r chargeable basis and Customer care are put the call on hold a long duration and most of time server is going on upgradation , pl help me out
my name:Vikas Shukla
Contact No:-[protected]
Res;-E-190, Sector-15, Noida
my name:Vikas Shukla
Contact No:-[protected]
Res;-E-190, Sector-15, Noida
Dear Rakesh
ask your team to use airtel any where in charkop, around hindustan naka... the voice quality is worst..call drps every minute..
i wonder how you guys are not soling this issue when there are 1000s of airtel customers around and complaining
ask your team to use airtel any where in charkop, around hindustan naka... the voice quality is worst..call drps every minute..
i wonder how you guys are not soling this issue when there are 1000s of airtel customers around and complaining
i have problem in reception of network at my residence. i am using airtel postpaid and prepaid connections. but from long time i am having problem in reception of network at my residence. on making several complaints at customer care but there was no response on from them. always they say we will get back to you soon. but they never revert on it.
Aircel — NO NETWORK
Dear Sir/Mammera naam kewal kumar hai aur mein kathua district se hoon hamare area mein five month se signal nhi aa rhe hain pehle network full bar aate the kafi complain karne ke baad ek week pehle network aaya aur kal se fir nhi aa rha ...problem yeh hai ki wahan koi aur company ka signal nhi hai aur pure area ke logon ko muskil aa rhi hai...plz jaldi se is problem ka solution nikaliye..thnx
adress:-
village: Parola
landmark: Govt. primary school Parola
Teh: Billawar
Tower Site: Galak
Kewal Kumar
contact:[protected]
Dear Sir/ Madam
I am having two mobile connection [protected], [protected] and since last one month
i and my wife both are facing the two main problems
1-Balance detection :- This balance is detected for the service charges of hello tune which is not taken by me and my wife thru any mode of service.
2- Call center contact:- We both are tring to call on CC no but there is no result only we get this message " PLEASE CALL OUR TOLL FREE NO 121 TO KNOW YOUR BALANCE AND VALIDITY THANK U FOR CONTACTING WITH AIRTEL " DHANNIYABAD.
What i do in this case please suggest, i hope i will get satisfactorily response from ur end.
Rgds
Gopal Varshney
I am having two mobile connection [protected], [protected] and since last one month
i and my wife both are facing the two main problems
1-Balance detection :- This balance is detected for the service charges of hello tune which is not taken by me and my wife thru any mode of service.
2- Call center contact:- We both are tring to call on CC no but there is no result only we get this message " PLEASE CALL OUR TOLL FREE NO 121 TO KNOW YOUR BALANCE AND VALIDITY THANK U FOR CONTACTING WITH AIRTEL " DHANNIYABAD.
What i do in this case please suggest, i hope i will get satisfactorily response from ur end.
Rgds
Gopal Varshney
Dear Kewal,
We are sorry for the inconvenience. This is to inform that your concern dated 28th May has been noted and our team is on the task to resolve it at the earliest. We assure you that we are committed towards resolving your issue to your satisfaction.
Regards
Aircel Customer Service Team.
We are sorry for the inconvenience. This is to inform that your concern dated 28th May has been noted and our team is on the task to resolve it at the earliest. We assure you that we are committed towards resolving your issue to your satisfaction.
Regards
Aircel Customer Service Team.
Dear Rakesh,
Sorry to say but ur presence on such sites is useless as u cannot resolve 1 complaint in 45 days... and still there is no response.
I m taking this public
Sorry to say but ur presence on such sites is useless as u cannot resolve 1 complaint in 45 days... and still there is no response.
I m taking this public
my airte sim net work not coming display seeing sim card registation faild my num [protected] iam inn qatar
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+91 96 6339 5551
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I am Anish kumr rai, a Post Paid mobile User of Airtel since last 3year.
I want to tell you that, There is network problem in my house in phone from last 8month.
Due to complaint, after 4-5 month a engineer surey to my home and my Nearest Tower
Then he got any problem in Tower but I could not got any proper solution. please give the solution as possible.
Sorry at present I can not provide complaint no. because massege has deleted.
You can check...........
Custmer name- anish kumar rai
mob- [protected]
E-mail Id- [protected]@rediffmail.com