[Resolved] Airtel — non activation of gprs settings | |||
pls treat my query on top priority since i had been regularly contacting your customer care representatives since 13.09.2012 for receiving gprs settings from airtel representatives so as to use internet on my airtel number [protected] & [protected] both after getting my both sims recharged with gprs plan of Rs.149 &=also with sufficient main balance in both numbers...please reply my query , why i can't receive settings from airtel on handset samsung galaxy ace duos s-6802....pls co-operate Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Airtel GPRS — Cannot Receive GPRS SETTINGS
My number is [protected]I have been using my sim card on a G-FIVE mobile...
Rescently I changed my sim to a new phone --nokia 5300 Xpressmusic which SUPPORTS GPRS...
When I called 121 for GPRS SETTINGS, I gets the message that my Phone does not support GPRS...
I have activated gprs in my mobile fron 121.
When I try to access Internet using Personal configuration settigs; I gets the message "Subscribe to packet data first"
I want this problem solved IMMEDIATELY and PLEASE SEND GPRS SETTINGS TO MY MOBILE..
I TRIED TO CONTACT AIRTEL CUSTOMER CARE SERVICE AND I COULD NOT REACH THEM ...
WHEN I CALL 121 OR [protected] THE COMPUTER SAYS THAT MY CALL IS BEING FORWARDED TO CUSTOMERCARE EXECUTIVE AND THEN THE CALL IS DISCONNECTED................
I AM REALLY DISSATISFIED WITH THE AIRTEL CUSTOMERCARE SERVICE...
Namaste Mr. Kishor,
This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
airtel GPRS CARD — Not received the setting of GPRS CARD
My mobile number is [protected]. I have activated my GPRS {mo} CARD on 27/8/2008 in the morning . After that I have not received my internet settings . For that I have registered many times complaint in the customer care services No. 121. But still now also I have not received the settings . My GPRS Card Serial No. -[protected]. Please do help me