Airtel Complaints & Reviews

Address: Maharashtra

Hi
i have called Airtel customer care center on 198 no. for complaint about balance reduction. they told me you are active other pack so your balance is deducted but I could not active any pack. i realize that for each customer care call they cut 10 Rs from my balance for 2 minute.till its going on after stop calling.
they block my number on *121# and 198 service

Aug 5, 2021

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2012

Verified Support

Namaste Mr.Pawar,

This is to inform you that your concern listed on 16 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Mumbai City, Maharashtra

Sir,

Customer-id--[protected]

Address -b/904,mahavir jyoti,plot-no.-248A/249, sector-10,kharghar,navi mumbai-410210

Complaint number[protected]

i am getting a software download error for past 20 days.I have launched 1st complaint on 29th Aug,2nd complaint on 7thSep, the problem didn't get resolved then we again called up your customer care on 12th sep.There I was connected to Indragit of escalation department.He assured that the problem will get resolved latest by 5:30 pm on 13th sep.He also gave us the number and name of area manager-Tirupati global([protected]).We called Mr. Tirupati global on 13th sep at 5:30 pm.He promised us that the engineer will be visiting our premises next day(14th sep 1st half)but no one came and we called tirupati global continuously on 14th but he didn't receive a single call.

Today I receive a call from your customer center saying that in our area dth engineer has a problem with local cable operator.We even suggested him that we will pick up the engineer by our vehicle from any local location in kharghar. I think we have done our best to resolve our problem but i am surprised to see that a established DTH player in the market is not able to satisfy the customer.

Kindly take the this issue on priority basis.We will appreciate the effort.

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2012

Verified Support

Namaste (manisha8898 ),

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Bangalore, Karnataka

Sir

From past two weeks i am not receiving all the channels airtel digital tv. Even after complaining with the customer care several times and even after escalating to their Area supervisor, Floor manager no one turned up to rectify the issue. in middle of last week i had received an sms saying the issue is resolved but in reality its not resolved. Not sure how to the service back from Airtel

Thanks
Nataraj

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2012

Verified Support

Namaste Nataraj,

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Ernakulam, Kerala

My number [protected]. Some FonetWish service has been activated in my phone number without my knowledge. They have took a amount of 30 Rupees from my account also. I contacted the customer care officer and he refunded me the amount and said they will Deactivate the Service.Soon after his Deactivation the amount was refunded. but the FonetWish was activated again.CONTACTED AGAIN the second Customer care officer did the same.. The FONET WISH Was Again activated for the third time on its own. now i cant contact the Customer care officer as the option has been disabled on my number.I recieves message like "You have been successfully subscribed to Fonebuzz by Fonetwish. You will be charged Rs 30 for 30 days.Dial *515# to....." . PLEASE DO SOMETHING TO REMOVE THE SERVICE AND REFUND.

Mar 16, 2018

Complaint marked as Resolved

Service was discontinued.

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S

Surekha Patil

from Delhi, Delhi

Complaints on "Airtel" — sim stolen

Sir,

I have Airtel Life Time Pre-paid sim card. It was Maharashtra based sim.My number is [protected]. My sim was stolen yesterday Night(2008/02/11)from my Hostel Room . Now somebody is using my sim. So Kindly do block the above number.
For furteh clarification my office no.[protected].

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C

CHANDRA SHEKHER TOMAR

from Lucknow, Uttar Pradesh

Airtel — UNNECESSARILY PROVIDING ME NEWS UPDATES

Dear Sir,
I am holder of prepaid connection of mobile No:[protected]> I have never approched to your company for the News Updates unnecessary why are you sending me the news updates. Kindly discontinue this.This was my first mail to Airtel for which they replied.
REPLY: Thank you for contacting Airtel again.

This is with reference to your e-mail dated on 31/03/08 regarding balance deduction on your Airtel Prepaid number [protected].

We understand your concern and will work together to resolve your issue.

We have checked your case and there has been no wrong deduction on your Airtel Prepaid number. All the deductions have happened as per your usage of News Alert Subscription.

We wish to inform you that service is only activated on your Airtel Prepaid after the confirmation from you end. Subscription charges for same are not refundable.

Further, if you to deactivate News Alert Subscription service from your Airtel number by sending UNSUB (space) NEWS (in upper case) to 53333, chargeable @ Rs. 3/SMS. The same will be activated within 48 hours.

Rest assured that we have the best technology & automated systems, which are 100% accurate and all the deductions on your number have been as per your usage only.

At Airtel, it is our constant endeavor to enhance and improve the quality of customer interface and set exemplary standards of customer service. We value our customers trust above all else it is the foundation upon which Airtel was built.

For any further assistance, please contact us using one of the following options: SMS at 121 (toll free) or email at [protected]@airtelindia.com. We will revert to you in 4 hours.
Assuring you the best of our services.
Regards,
Kunal Kumar Kushwaha
Customer Care Services
Airtel
[protected]
THEN AGAIN APPLROCHED THEM :
Dear Sir,
Please refer to your mail I have SMS on 53333 but the message is failed once again I request you please discontinue it immediately
Best regards
C.S.Tomar
Vaaneeconsultancee
H.No:1267-A, {F.F}Sector-29
Faridabad-121008.
[protected]/
[protected]/[protected]
[protected]@hotmail.com/[protected]@hotmail.com
[protected]----
SO INSPITE OF MY REGULAR CORRESPONDENCE TO DISCONTINUE IT THEY HAVE NOT DISCONTINUE IT AND REGULARLY DEBITING MY ACCOUNT . KINDLY HELP IN THIS REGARDS TO DISCONTINUATION OF THIS SERVICE AND REFUND OF THE AMOUNT WHICH THEY HAVE DEBITED UN NECECESSARY.

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Y

yatin singh

from Mumbai, Maharashtra

sir,
I have been using airtel services for more than 1 year, once i used airtel sim to connect to the internet and stopped its usage. Now after every couple of week my balance is deducted, though I'm not using any type of airtel wap text based services. I dont know how to get rid of it.. please help me out.

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E

Esther Seeli S J

from Bengaluru, Karnataka

AirTel — Unnecessarily charging more

hi,

this is Esther J, i am using Airtel telecom services in prepaid, i have purchased this sim for Rs. 500/- and my family members are purchased the sim for Rs.1000/-,

there call rates are very very high, and there charging other hidden,

please look into this company and take a necessary action on this .

thanking you,
Esther J

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P

pookodesanthosh

from Kayankulam, Kerala

for the last two months or so, airtel is seen charging more from my pre paid connection. they are not charging 1p/sec; but more. on two occasions, i found my account got debited for incoming calls as well! today i made a call of duration 9 minutes 15 seconds. it should have been charged r 5.55/- but instead r6.40 or so was charged. its very difficult to call customer care as well coz' they would charge for those calls!

Hope the airtel people will see this and look into this. If they don't, its time to move on to another provider as MNP is round the corner.

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K

kar.guitar

from Thrissur, Kerala

Jan 19, 2011

My number is [protected]. I have been charged Rs.30 for using 0.facebook.com in Airtel Live on 14th and 15th of Jan 2011.please refund the money in my airtel account.i hav phoned many times to the consumer care number .

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I

itsmanjaryhere

from Chandigarh, Chandigarh

Jan 19, 2011

i'm too facing the same problem

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A

anilsiyal

Jul 16, 2011

Airtel — Being charged unnecessarily for 0 duration calls

Hello,
I'm the owner of mobile number [protected]. I recently recharged my mobile prepaid airtel service for Rs.360. After that not sure what happenend, every day I'm getting messages every few hours that my balance is deduced for calls made and the duration its showing is 0 seconds. This has been happening continuously for the past few days even though I haven't made these calls. I even called customer care and they haven't resolved this problem yet. I have not done any internet access also. Please see attached picture of the message I'm getting. See carefully the duration of the call, its 00:00:00 seconds. I didn't make this call by the way. For the calls I'm making, its charging correctly. Please resolve this ASAP. Otherwise I'm switching my service to another provider.

Thanks.

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A

anilsiyal

Jul 16, 2011

For some reason even though I uploaded the photo of the phone, its not showing up on the post. Airtel customer service let me know your email address and I can send you the photo.

Thanks.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr. Sahil,

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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S

s.thorat

from Nashik, Maharashtra

Jun 27, 2013

Airtel is frequently sending me messages like
"thanks for downloading pull news from Airtel"(received today & charged me)
and charging me unnecessarily, whereas i as i have not downloaded anything. Without my permission some value added service is activated and balance deducted, kindly deactivate service and return my deductive balance & see that no messages of VAS will be sent as i don't want any VAS.
My mobile no. is [protected]

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S

s.thorat

from Nashik, Maharashtra

Jun 27, 2013

Airtel is frequently sending me messages like
"thanks for downloading pull news from Airtel"(received today & charged me)
and charging me unnecessarily, whereas i as i have not downloaded anything. Without my permission some value added service is activated and balance deducted, kindly deactivate service and return my deductive balance & see that no messages of VAS will be sent as i donot want any VAS.
My mobile no. is [protected]

Comment Guidelines

Address: Delhi

We Jakson & Company have issued Ch. No.256150 dt.09.08.2012 for Rs.14415 favouring Bharti Airtel Ltd. A/c Mobile Services & dropped the cheque in Airtel drop box at Mayapuri against dues for 13 corporate conections along with a annexure of 13 numbers & respective bill amount. The due date of payment was 11 & 12.08.2012. The above cheque was cleared from our bank on 13.08.2012. We started receiving calls from Airtel abount non payment for 12 nos. from 13-14. We came to know from the Airtel customer care that the above amount has been credited to 1st number of our annexure & adviced to register complaint through mail to nodal office along with a copy of 13 numbers, copy of bank statement. On 17.08.2012 we registered our compalin & assured from the nodal office that it will be solved within 48 hrs. After then we are receiving 2-3 calls per number per day even sunday & holiday & till date the problem is unsolved.

We hereby request to please help us to solve the problem or direct Airtel to close all our connections with immediate effect.

Thanks & Regards,

Ashok Sahoo

Sr. Manager (Accounts & Finance)
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr.Sahoo,

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: West Bengal

Dear Sir,
On 4th July 2012 I had lodged my complaint for disconnection of my Airtel Landline number[protected]. My reference number for disconnection[protected]. I had a talk with Mr. Syed Mehtaab Hussain and he assured me that the disconnection will take place within 7 days and no further formalities will be required. HE even said that that bill will be generated proportionately.

Even after that I got a bill for the whole month. I paid the bill amount of Rs. 632 through cheque no.073528 drawn on INDIAN BANK, C.R. AVENUE BRANCH, KOLKATA. The matter should have been closed here.

But again a bill was raised for the month of July-August without even notifying me that the landline is still working. The reason which they stated is that someone called Mr Abhishek from Airtel had called me up to confirm and since I didnt pick up the call my request for cancellation of the landline number itself was cancelled.
Now this was really a very silly reason because I was never given this kind of clause that I will recieve a call from Airtel and if I dont recieve and confim it my request for cancellation will be cancelled. Further I rarely pick up calls from an unknown number. If this was the case then they should have sent me an email regarding the same.

After several emails and requests Mr Ramesh Shaw from Airtel accepted on 3/9/2012 that its fault on their part and they will resolve the matter in 7 days and I woudnt have to pay anything.
Its already 10 days since then and again I am getting calls from Airtel asking me why am I not using the landline? I told them the matter and they are saying that the landline is not yet disconnected.
Airtel is trying to loot money out of normal public. Please look into the matter deeply and stop this harrassment!.

Mr. Bimalesh Kr. Ramuka.
Billing address- B.D. 328,Salt Lake City,
Kolkata-700064.
Airtel landline no[protected]
Airtel A/c No.[protected]

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr.Ramuka,

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: East Delhi, Delhi

To
The customer care,
Airtel India

This is regarding my celebrity wellness mall subscription, which is renewing automatically. Stop this auto subscription and deactivate it permanently.
My cell no is [protected]
Network service - Prepaid

Thanks & Regards,
Chnandan Saha

Aug 13, 2020

Complaint marked as Resolved

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K

ksk133

from Hyderabad, Telangana

Jun 8, 2011

Airtel — auto subscribing

I have been subscribed for IPL live cricket scores and airtel live TV at an amount of Rs 40 without any subscribing request from me. Later on after calling to airtel customer care,I was unsubscribed for the above subscriptions and promised this wouldn't repeat.After a month I was again subscribed to airtel live TV for Rs150, I didn't even get proper response on callimg to customer care regarding refunding.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr.Saha,

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Chhattisgarh

pls treat my query on top priority since i had been regularly contacting your customer care representatives since 13.09.2012 for receiving gprs settings from airtel representatives so as to use internet on my airtel number [protected] & [protected] both after getting my both sims recharged with gprs plan of Rs.149 &=also with sufficient main balance in both numbers...please reply my query , why i can't receive settings from airtel on handset samsung galaxy ace duos s-6802....pls co-operate

Aug 13, 2020

Complaint marked as Resolved

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M

manoj kumar

from Bengaluru, Karnataka

airtel GPRS CARD — Not received the setting of GPRS CARD

My mobile number is [protected]. I have activated my GPRS {mo} CARD on 27/8/2008 in the morning . After that I have not received my internet settings . For that I have registered many times complaint in the customer care services No. 121. But still now also I have not received the settings . My GPRS Card Serial No. -[protected]. Please do help me

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B

Bobinxavier

from Mumbai, Maharashtra

Mar 30, 2011

Airtel GPRS — Cannot Receive GPRS SETTINGS

My number is [protected]
I have been using my sim card on a G-FIVE mobile...
Rescently I changed my sim to a new phone --nokia 5300 Xpressmusic which SUPPORTS GPRS...
When I called 121 for GPRS SETTINGS, I gets the message that my Phone does not support GPRS...
I have activated gprs in my mobile fron 121.
When I try to access Internet using Personal configuration settigs; I gets the message "Subscribe to packet data first"
I want this problem solved IMMEDIATELY and PLEASE SEND GPRS SETTINGS TO MY MOBILE..

I TRIED TO CONTACT AIRTEL CUSTOMER CARE SERVICE AND I COULD NOT REACH THEM ...
WHEN I CALL 121 OR [protected] THE COMPUTER SAYS THAT MY CALL IS BEING FORWARDED TO CUSTOMERCARE EXECUTIVE AND THEN THE CALL IS DISCONNECTED................
I AM REALLY DISSATISFIED WITH THE AIRTEL CUSTOMERCARE SERVICE...

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr. Kishor,

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Jalgaon, Maharashtra

I need 2 my mo. no. detail calling Histiry & msges History MY Airtel No, [protected]

Aug 13, 2020

Complaint marked as Resolved

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S

sandy2284

from Pune, Maharashtra

Sep 15, 2012

sir/madam
my no. is [protected] and i want to get call detail of this number during period[protected] to[protected] please send call detail on my e-mail id...

Reply

Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste (sandy2284),

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Bangalore, Karnataka

Airtel applies a policy of "CUSTOMER DO NOT CARE". My number is [protected]. From the past 10 days i am facing network coverage issues. Till now, I have lodged 3 complaints. All of them are either cancelled or resolved. Till now, I have not even got a single call from the support team on this. And every time just to keep up with the TAT they are either closing or putting it as resolved. It sucks big time. I have not been able to make any calls or even answer any call. And I always make my bill payments within the due date. I am a customer for more than 8 years. We currently have more than 5 airtel numbers. All these years, Airtel support was the best. Now it has go to the worst. They just dont care about what even you are saying. Am planning to apply for number portability for all these 5 numbers.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr.Kala,

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Khammam, Andhra Pradesh

unwanted call are comeing to my mobile

Aug 13, 2020

Complaint marked as Resolved

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M

mitali sanjay pawar

from Chennai, Tamil Nadu

respected sir,
i am miss mitali pawar using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last three month. if possible as soon as early send me detail. thank you.

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A

abdul bari khan

from Chennai, Tamil Nadu

respected sir,
i am Halima sadiya using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last three month. if possible as soon as early send me detail. thank you

Reply

S

Shubham sharma

from Agra, Uttar Pradesh

Dear sir,
i am shubham sharma using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last three month. if possible as soon as early send me detail. thank you

Reply

S

SUBRAT KUMAR BEHERA

from Pune, Maharashtra

Dear sir,
i am subrat kumar behera using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for last three month. if possible as soon as early send me detail. thank you

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S

sourabh chakravorty

from Tiruchchendur, Tamil Nadu

IN SPITE OF REGISTERING MY PHONE NO. WITH DND, I GOT A PROMOTIONAL CALL FROM AIRTEL NO.[protected] AT 13.56 HRS. ON 03.03.2010. HEIGHTS OF SHAMELESSNESS ON THEIR PART. IS ANYONE CAPABLE OF TAKING THIS MITTAL BABU COMPANY EMPLOYEE TO TASK ? AREN'T GOVT. RULES BEING TRAMPLED BY THESE ILL PAID CHIMPS WITH IMPUNITY.OUTRAGEOUS TO SAY THE LEAST.

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S

SHUBHANGI

from Mumbai, Maharashtra

I WANT TO KNOW ALL DETAILS CALL

Reply

Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste ( KUSUVAMSHI),

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Address: Andhra Pradesh

I'm Tejo LN Varma Kurra. I'm using the prepaid services of airtel AndhraPradesh with the number [protected]. On 13th Sep 2012, I have subscribed for 3600 minutes of 3G data on my mobile number given above with 125 rupees charge. Instead of 3g data, they gave me 2g data. Even I called the customer care, they are not resolving my problem and in the middle of the call only, they were cut off the line with charging 50 ps per every 3 minutes. I want to place a complaint against this. Please find a solution. I'm having the messages they send me, before I was activated the service. With those messages reference only I have subscribed the 3G data pack.
Thanking You sir,

Tejo LN Varma Kurra
contact num:[protected]
[protected]@gmail.com
Hyderabad.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr.Kurra,

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Jhunjhunu, Rajasthan

hy dear sir
my name is kuldeep i am studing in b.tech 3rd year ...before some month i have purchased an airtel prepaid card ([protected]) for internet purpose but after few month i am facing an problem subjected to balance deduction so i submit my problem to aitel but nothing they says that sir such type of problem occurs due to costmer s fault....finaly i complaint to canse jaipur after that airtel deactivate my connection without my permission where as i use this pr card regulaly in my doongle(data card).....sir plz help me and suggest me what can i do?????????????my mail id [protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste ( kuldeepdoot),

This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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HI ,

This is to bring to your notice that there has been a due of Rs .1500 on the above mentioned landline number ,i have closed the account & telephone connection , to my horror there is a due of Rs .1500 which i dont know how it can be ,neither have i received the bill & the payment has been cleared without details , i am sorry to say an advocate calls me & threatens with dire consequences that the legal department is going to file a case , i need to make payment by 20 minutes , how do you expect me to do so without any information , airtel is playing serious games , i beg to differ that an advocate by name pandey & motilal desai keeps on troubling me with calls , please take this issue as this is serious concern .

Please take a note & act or i will not stay quiet .

Regards ,

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr.Rajagopalan,

This is to inform you that your concern listed on 14 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Mumbai City, Maharashtra

I have been having a very bad experience with my Airtel Prepaid Number [protected].... Airtel has been deducting INR 3.00/- everyday from my prepaid number under VAS.SubContest... When tried to stop the service using *121# or even calling 121, I get a message that i don't have any VAS services activated on my number... Attached are the screenshot of messages from Airtel.

Can i get a prompt response on this as this is the height of cheating!!!!! I have never enabled any VAS service on my mobile... It looks like after Airtel had recharged my account with a free balance from account 40150015 and now they are just deducting all the amount using this bad practice...

I want someone to take a look into this ASAP and refund the amount deducted...

Chetan Jain.

+2 photos

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste Mr.Jain,

This is to inform you that your concern listed on 14 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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