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Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 23%
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43279
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
8111
down
2850

Phone:
Phone:
up
4199
down
1758
+91 11 4266 6500  [Head Office]
up
1872
down
951
+91 11 4666 6100  [Head Office]
up
1049
down
745

Additional info
Customer satisfaction rating
23%
Complaints
43279
Pending
4259
Resolved
8744
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Airtel related photos (8006)

Airtel Complaints & Reviews

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 mmthakkar
Dear sir,

Please note that on 19th Dec 2007 I received 150 SMS on my mobile No-[protected] regarding downloading from airtellive,though I had not download single item. During this I was using portfolio manager on my mobile. I immediately complain three times on 121 regarding above matter and get request no also.I request for cancellation for wrong downloading charge at Ahmedabad Lobby at Ashran roadon 12th Dec2007. Again Similary problem observed on 17th Dec. I again visit Air tel lobby at Ashram road and meet Mr. Ridham for cancellation of download chages. I also email four times at [protected]@airtelindia.com ragarding above matter but they are not considering my request. They are not giving point wise clarification which I required. Please also give guidance on How I can prove that I have not download. You can also see my previous bills for my usage record. I had never visit airetel live for download.Please do needful at your end. Such a Big mobile company’s staff not responding proper.
I hope that you personally look in the matter and replay on my following address :
mahesh M Thakkar, 13-Dalal CO. Op. H Society, maninagar(east) Ahmedabad-8
dear sir/madam,

I am one of your oldest customer and my wife and self are travelling to Thailand on 19th and will return back to india on 20th jan night.

My mobile has international roaming, but my wife's mobile you need to activate for 3 days and then disconnect.



Since i am your customer for so many years and i got sim card for my wife based on my number, i request to accede all the privileges to my wife's number so that we can enjoy benefits of both the numbers.



my wife's mobile number [protected] and you can call on me so that i can finalise this immediately.



I called your help desk [protected] and they had informed me to pay deposit of Rs. 3500 and then connect for 2days. I am not having positive reply for this kind of 2 days connection paying a deposit.



As a priveleged customer, my wife is also entitled to all the benefits as mine as it happens in any business.



Your call centre was very reluctant and more over negative, they are not giving a chance or opportunity to escalate and bring to the notice of top management and then live to them to decide.





I have been customer before Airtel bought over from JTM hence i am requesting you to give access for two days for my wife's number [protected] at the earliest. I need from 19th jan to 20th Jan only for two days as we are in thailand.



I hope you will work out positive module for the above request.





please advise your positive reply asap.



with best regards

kirti
pleas send my balance bill on my email id because my out going is not activited
Dear Sir,
I wish to bring to your notice the total careless attitude and disregard for the customer by your customer care executives calling from Mumbai. They have constantly been harassing us for payment of bills which they have not generated and sent, and have threatened to cut the line today by COB in case we do not pay. They cannot pronounce the company's name properly, or the persons name, and they dont want to listen to the customer and dont want tp take responsibility that the problem is from their end.
Airtel makes the customer feel like an . Please train your people in the art of talking to customers getting their names correct, with etiquette and courtsey rather than issue ultimatums. the telephone line nu that they are threatening to cut off is[protected]. Why should we suffer for their lack of responsibility and the fact that we have paid our bills on time always. Would appreciate a look into this matter and certain respect to be shown to the users.
Thanks
Rgds
Hi Sir,
Please refer to the above complaint. the nu is[protected] wrongly typed as 4002714. Please xcuse the error.
Rgds
Sending inflated bills and not listening to the customer has become order of the at Bharti. Customer can not raise its voice because he not able to contact any senior person in the co. No. Email or phone no. is given on Website of phone bills.
Thanks
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     BIJAY KUMAR AGRAWAL
    Sir,
    I have done easy recharge of Rs 299/- on 18/11/07 for use of Airtel GPRS facility. My cell no is [protected]. I have contacted many times the customer care ,and given a complain no.[protected] on dated 21/11/07. After that followed many times but invain. Again on 16/12/07 ,I sent a sms in 121 for non resole of my problem. On 17/12/07 a got a sms stating the problem to be resolved by 18/12/07. But till date the problem is pending unresolved. Pl. help me out.
    I am mobile office GPRS service activate for my mobile lg kg195 ([protected])but i am not use of GPRS service and mobile office setting save before pin nomber dialog box open please give me pin nomber

    Airtel — GPRS problem unresolved

    GPRS problem unresolved
    I am facing GPRS problems in Airtel. Somehow the connection keeps dropping within few seconds.. and this happens almost throughout the city!!!!
    Dear Customer,
    pls share your mobile number so that we can resolve the issue asap pls

    Regards
    Radha Mohan
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       Sachin
      Customer Care in Airtel SuCkS as they are the pathetic and worst customer care ever seen and available no one exactly know what to do they do not pick calls during night sleepin A$$ H o L E S do not know whta exact they have to do and moreover there is never a resolution for any queries just runarountd and around tried logging complaints so manytimes but they are pathetic as usual only calls for feed back thay are grouse and slimy care agents who are not even trained properly and not educated. GOD SAVE US

      Airtel — Don't renew my word pack

      Please do not renew my word pack subcription. Please deactivate word pack. My cell no:[protected] India.
      deactivate my word pack subscription
      my mobile no is [protected]
      I dont know when n how i subscribed airtel wap word_pack . I dont know how to deactivate . .plz help me tel me d way to deactivate my cell number is [protected] . .thanks
      Pls. deactivate my word_pack subscription.unsubscribe link not available on its wap page.my no. is [protected]
      please deactivate word pack.my cell no:[protected] india
      Please, I dont know when n how i subscribed airtel wap word_pack . I dont know how to deactivate . .plz help me tel me d way to deactivate my cell number is [protected] . and pls do deactivate it ...thanks

      pls ...pls..pls...pls... i am losing money ... immediately pls deactivate it...pls
      plss unsubscribe my account from word_pack...
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        Postpaid Airtel Connection Plan 299 — for last one week i am facing problem for non-connecton 'SIM Registration Failed

         Kishan Kumar Acharya
        Hi Rupali,

        Thanks for writing so much on “value our association with Airtel” but my problem is...
        Complaint comments  Comments  (2)

         padhu
        I asked the shopkeeper about the booster pack in airtel.. He gave me an idea of Booster -69. In which all airtel to airtel is 20p and to other mobiles is 49p.. so i did the easy recharge and i got the message " Recharge Successfully". but this is not activated.. i called the customer care and asked about it.. he told me that " you are already in a spl plan(all calls 49p) so this will be not suitable for you.. But i[censored] do recharge it will get recharge. there is no option to climb the money back.".. This is a software problem of them.. if they dont have a solution for that.. then why they are not giving an alternative option for it.. whether they are thinking that all of the customers are fool and will not climb for the small amount..
        i have put a 10rs topup card. usually i got 6.90rs per 10rs card, but 16th sep 08 i got only 5.90 rs for 10rs topup. is it airtel cheeting me and the customers????
        i enquired in customer care hell lot of times. before recharging with the booster 149 in tamil nadu numbr and i even called the IVR stating its 10 paise from morning and night 5 paise from night 10 PM to 8 AM, but wen i reacharged its was in this plan only for 1 hr and after that it's 20 paise.. i enquired hel lot of times and now they are telling its wrong information with IVR.. so whom to blame nw...! airtel or me..! even if the IVR has a problem ! wher did that customercare exec.. memory went.!

        AIRTEL SUCKSSS
        I like Air tel Service
        last year november depawali booster pack offer 119rs card 6 months valilty but
        this year 2010 any booster offer dont callper what reason?????
        On monday 15, i recharge 61 rs booster pack, but it till now its not working in my number. so i ask shop retailer (nandanam). He asking "are you receive any message from airtel like recharge successfully?". I told, we received only top up recharge message only... today i recharge my message booster in another shop rs.26. it recharged successfully. i asked previous retailer, what about my 61 booster? he said i dont know you... is it responsible answer?
        Y only 100 msg per day?? Its not enough for us...
        pls inform us, when the booster pack will expire.
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           kamaldeep singh
          i want to disclose a news about case which i file in consumer court against playtv ,zeetv,ministry of information tecnology,sajid khan(host),javad jafri and airtel.
          the case is that i win 11 lac rupees in a tv show HOUZEE which is displyed on zee tv and playtv on 13 nov 2005 at 1200 noon .they comit me to pay my amount with in 45 days but they do not do so.they call bombay to present me in show but they also do not do so.after the show they come to me and ask me that we for got to present you in show and feel sorry.
          they ask me to go back to gurdaspur (punjab) your check we sent you with in the week but they do not do so.i file case againist the show .the show do not pay any amount to their other winner and airtel also made such fraud with their customers and they do not pay any tax to goverment which is aleast 33% and there are more than 6 to 11 winners of 11 lacs more than 10 winner are 5 lac and more 10 winners are of 2 lacs and others .i am very thank full to you if you take neccessary action agains the playtv(www.playtv.in).


          MOBILE [protected]
          i want to disclose a news about case which i file in consumer court against playtv ,zeetv,ministry of information tecnology,sajid khan(host),javad jafri and airtel.
          the case is that i win 11 lac rupees in a tv show HOUZEE which is displyed on zee tv and playtv on 13 nov 2005 at 1200 noon and airtel 16 rupees from airtel account in the name ticket .they comit me to pay my amount with in 45 days but they do not do so.they call bombay to present me in show but they also do not do so.after the show they come to me and ask me that we for got to present you in show and feel sorry.
          they ask me to go back to gurdaspur (punjab) your check we sent you with in the week but they do not do so.i file case againist the show .the show do not pay any amount to their other winner and airtel also made such fraud with their customers and they do not pay any tax to goverment which is aleast 33% and there are more than 6 to 11 winners of 11 lacs more than 10 winner are 5 lac and more 10 winners are of 2 lacs and others .i am very thank full to you if you take neccessary action agains the playtv(www.playtv.in).

          Address:-Kamaldeep singh
          kotly nagal mandi
          236/18,
          gurdaspur punjab
          MOBILE [protected]
          Respected sir/madam,
          i want to disclose a news about case which i file
          in consumer court against playtv ,zeetv,ministry of
          information tecnology,sajid khan(host),javad jafri and
          airtel.this case is in gurdaspur consumer forum punjab.
          the case is that i win 11 lac rupees in a tv show
          HOUZEE which is displyed on zee tv and playtv on 13
          nov 2005 at 1200 noon and cut 16 rupees from my mobile airtel number as ticket amount.they comit me to pay my amount
          with in 45 days but they do not do so.they call bombay
          to present me in show but they also do not do so.after
          the show they come to me and ask me that we for got to
          present you in show and feel sorry.
          they ask me to go back
          to gurdaspur (punjab) your check we sent you with in
          the week but they do not do so.i file case againist
          the show .the show do not pay any amount to their
          other winner and airtel also made such fraud with
          their customers and they do not pay any tax to
          goverment which is aleast 33% and there are more than
          6 to 11 winners of 11 lacs more than 10 winner are 5
          lac and more 10 winners are of 2 lacs and others .i am
          very thank full to you if you take neccessary action
          agains the playtv(www.playtv.in). and publish my news to the news paper mumbai. for more information contact at given address

          Address:-Kamaldeep singh
          kotly nagal mandi
          236/18,
          gurdaspur punjab
          MOBILE [protected]
          I had won the ultabid that had held on 8 feb 2007 but they had not given the prize yat now
          iam from kerala iam thinking of taking legal actin against play tv
          mob no. [protected]
          the play tv media is fooling the public totally.
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            Airtel KBC — Airtel KBC - cheats!

             kamaldeep singh
            plz contact me on following address u got frauds by play tvAND AIRTEL

            Address:-Kamaldeep singh
            kotly...
            Complaint comments  Comments  (1)

             Ishita Saran
            I recharged my mobile no. [protected] on December 4, 2007 with a tariff voucher worth Rs. 98.00 vide transaction ID[protected]. I am not getting the benefit of reduced tariff. Kindly do the needful.
            kindly activate the do not disturb facility on my mobile no [protected]........
            gprs voucher
            i had recharged my mobile no. [protected] with 375gprs on 4th jan at 5:07 pm and my
            transid is[protected]. It has been 5 days but till know my gprs is not activated.if it is not activated in sometime i am then going to throw this airtel sim card.there are many other providers also but i had choosed airtel bcz the service is good but know its not satisfying me so plz see to my problem i am an occasionally user of your gprs.
            dsaikjerf kfnklwe lkwqjlkr wlqkkjlkb rekjt
            First of all i wanna to say that AIRTEL is Worst in their service and network providings. Everyone blindly know that they creating more towers and Servive is good.

            But the truth is worst service and Hidden cost taker in the name of offer of the Day.

            I Used BSNL and then shifted to Worst AIRTEL.

            U people all should know that they gave free SMS at first, then they charged 5 Paise/SMS or One Rupee per day. Finally they cancelled that plan and introduce a new scheme called booster Pack.

            Similarly, they introduced 20 rupees GPRS/Day with unlimited browsing, but now they stopped that and introduced 30 Paise/ 50 KB.

            This is Sample Examples to show this Idiotic AIRTEL Service.

            I Cant eloborate my complaints fully in this site. I gave complaints in AIRTEL Customer Service but there is no proper Service. i talked to Executives, Team Lead's, Supervisor and Nodal Officers. Finally i got disappointed on this service. My number is [protected].

            I'm trying to reach any of the higher authorities to complaint my problems. Any of them having any contact numbers or mail IDS, Please provide me ASAP
            Packet data isn't activated by requesting so many times since 4 months
            abe oye lucky lucky lucky oye mainu ek tarrif chayeda
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               Ravi Radhakrishnan
              This is the mail trail of email exchange with Airtel:

              Hi

              Thanks for the explanation.

              The payment for the account is through credit card through ECS facility.

              The outstanding of Rs. 481.78/-in the old account for the Airtel number [protected] has been paid separately and the proof for that is your own acknowledgement and my credit card statement are enclosed.

              The 481.78 was paid by HDFC credit card xxxxx on 13-11-07.

              But you have wrongly shown it again as one time charges. If it was outstanding why it is not shown as outstanding and why in one time payment? Why my payment has not been recorded properly?

              Why two bills of varying amount dated Dec 3rd. One showing that outstanding has been paid and one showing outstanding has not been paid? Two bills enclosed for your reference.

              Please resolve this issue on urgent basis.

              Thanks

              R.Ravi




              On 12/25/07, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:

              Dear Mr. Ravi,

              Thank you for contacting Airtel.

              You had expressed concern towards the billing amount charged on your Airtel number [protected].

              We understand your concern and will work towards resolving the same.

              As I understood you had expressed concern regarding the payment made for your mobile number.

              We would like to inform that the account number has been changed from old a/c
              [protected] to new account number[protected].

              Also, be informed that there is an excess outstanding of Rs. 481.78/-in the old account for the Airtel number [protected].

              We would like to inform that there is an outstanding of Rs. 901.03/-in the new account for the Airtel number [protected].

              Further, we would like to inform that the excess outstanding of Rs. 481.78/-in the old account has been transferred to your new account number and has same has been reflected as one time charge for the invoice dated 03/12/07.

              We assure you that the billing system we use is state-of-the-art and one of the best in the world. Nevertheless we did examine your records for any possible flaws and found none whatsoever.

              Alternatively, you could also view the bill details for the last three invoices through our website www.airtel.in after four days from the bill date. Please find below the procedure for the same.

              For New Users-

              " Logon to our website, www.airtel.in.
              " Click on register and register your account by filling the online form.
              " An SMS would be sent on your mobile informing about the user name and the password.
              " Please login with the given username and the password and you would be able to view your mobile account details.
              " Click on "My Billing" option.
              " Click on "My Bill details" and select the invoice period to view the details.

              Regards,

              Kalaiarasi
              Customer Support Service
              Airtel

              ---- Original Message ----

              Hi

              Please note that you have wrongly charged me Rs.901.03. Rs.901.03 has a one
              time charge of 481.78 is wrong. It is actually a payment made by me.

              So make the necessary changes and confirm that you will credit back the
              amount wrongly charged by you.

              If you do not understand please call.

              Thanks

              R.Ravi



              On 12/25/07, [protected]@airtelindia.com < [protected]@airtelindia.com> wrote:Dear Mr. Ravi,

              Thank you for contacting Airtel.

              You had expressed concern over the payment made on 10/12/07 vide Standing
              Instruction for your Airtel number [protected].

              Thank You for making the payment of Rs. 901.03/- on 11/12/07 for your bill
              dated 03/12/07 by Standing Instruction.

              We would like to confirm that the payment has been posted in your account
              and the same would be reflecting in your subsequent invoice dated 03/01/08.

              Alternatively, the payment for every month could also be confirmed by
              sending an SMS to 2455 [toll free] in the below mentioned format.

              PAID<>CHEQUE<>AMT
              PAID<>CASH<>AMT
              PAID<>CARD<>AMT

              Regards,

              R.Ramabadran
              Customer Support Service
              Airtel

              ---- Original Message ----

              Hi

              Your queries answered:

              ??????? Payment mode - Auto debit through HDFCccredit card
              ??????? Payment Amount - 901.03
              ??????? Payment location - NA
              ??????? Payment date/Cheque date - 10-Dec-07
              ??????? Cheque No/Cash Recpt No/ CC No - XXXX
              ??????? Bank name and Branch - HDFC
              ??????? Copy of your bank statement - NA


              On 12/24/07, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:Dear Mr.
              Radhakrishnan,

              Thank you for contacting Airtel.

              You had expressed concern regarding the credit card payment of Rs.??481.78
              /- debited towards your Airtel number [protected] and the bill for the same.

              We understand your concern and will work together to resolve your issue.

              In view of the above, we regret to inform you that the payment specified by
              you has not been posted in our records. We kindly request you to provide
              the below mention details to initiate further action regarding the same.

              ??????? Payment mode
              ??????? Payment Amount
              ??????? Payment location
              ??????? Payment date/Cheque date
              ??????? Cheque No/Cash Recpt No/ CC No
              ??????? Bank name and Branch
              ??????? Copy of your bank statement

              Alternatively, you could also reply to this mail with a scanned copy of the
              statement or fax it to us at [protected] / [protected].

              Regards,

              Thiyagarajan
              Customer support service
              Airtel


              ---- Original Message ----



              On 12/22/07, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:

              Dear Customer,

              We are unable to process your request received through email since either
              the mobile no. is not mentioned or it is not in the correct format.


              Please resend the mail again with mobile no. in the Subject as per the
              following format:

              98XXXXXXXX or 99XXXXXXXX

              Assuring you of our best services, always.

              Warm Regards
              Airtel Customer Service



              Hi

              Please refer to the above bills:

              1. Bill dated 3 Nov 07: Bill Amount -?? 481.78
              2. Bill dated 3 Dec 07: Bill Amount - 901.03
              3. Bill dated 3 Dec 07: Bill Amount - (- 420.33)

              Please note that the Nov bill amount of 481.78 was paid through my credit
              card.

              On 3 Dec 07 there were 2 bills which were generated - one for amount
              901.03
              and
              another for amount (-420.33). This is strange. In the first bill ( 901.33)
              the
              payment of 481.78 towards Nov bill was not considered. Instead the same
              amount
              has been wrongly entered as one time charges. The second bill (-?? 420.33)
              considersa payment of 963.56. Which again is wrong.

              You have meanwhile charged my credit card 901.33 and the same amount has
              been
              paid.

              Please give the right recognition to credits and debits, viz.:

              credit: 481.78 - paid against nov bill
              Debit:??419.25 - The correct Dec month charges
              Credit: 901.33 - paid against Dec month bill
              Credit - 481.78 - Please credit back this amount which was overcharged in
              Dec
              month bill.

              Thanks

              R.Ravi
              Hi,
              I am Yogesh Kokane, i am Airtel customer My no is [protected] this is a Airtel Maharashtra billing card.My Complaint is when i send the massage to another mobile it showing failed and i told two, three times to customer care but didn't get any benefit .I am getting so much frustrate So, Kindly help me and solve my problem ASAP.

              Thanks
              Yogesh
              I need last two months bill statement .
              its not a complaint its request i want new collections billing sim card the number should be starting 9845or
              9900 end should be 3777
              its not a complaint its request i want new collections billing sim card the number should be starting 9845or
              9900 end should be 3777


              my number
              [protected]
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                Airtel Mobile Postpaid — SIM Deactivated

                 Rocky
                dear lokesh
                i have sympathy with you. I also faced the somehow same problem with Airtel connection.

                My...
                Complaint comments  Comments  (36)

                 muray jha
                I M murary jha my airtel number is [protected], [protected], [protected], [protected], all four number is using by me or my wife..........
                MY PERSONAL NUMBER IS [protected] and [protected]

                ur all cutomer care is is fraud and his all commitment is fake.

                Daily basis phone and daily new & new complain number i m totly fedup with ur shift manager and managers his name (KULDEEP DUA , MUKESH, KUMAR, DEEPAK SHURTI, ADITYA, NEETU, NILENDRA, MANPREET). They gave me lots of complain no[protected],[protected],[protected],[protected],[protected],[protected], and extra exctra) i don't know whats problen in your server in last 5 days. i know your brand name is high but your working style of just like RAILWAY ENQUIRIES. all customers is BLOODY and STUPID acordind as your customer care services.


                Thanks a lot for last 3 year exprience of airtel.

                please block all four number ([protected], [protected], [protected], [protected]) because today i m totay frestated with your working of style and your commitment..........



                murary jha
                [protected]
                My New cell No. is [protected] this sim card I porches last week dated 18/12/2007
                My purpose is using MO GPRS from this network
                From day of activation MO I am getting error “subscribe to packet data first – Link not available”
                So many times I call to costumer care but not get satisfied ans.
                Now airtell cutting everyday Rs.14.99 paise for MO GPRS facility which is I am not able to use because I get this error “subscribe to packet data first – Link not available”
                And I want my Rs. 14.99 x 3 = 44.97 Money back .
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                   Anirudh Umang Bhardwaj
                  I bought two Corporate connections of Airtel Postpaid 50 days back, Intially I chose 2 numers which were suppose to be activated in two days,the executive linger me up for 10 days and after that he called me to chose another numbers because those numbers were expired as per him,but those number given to someone else,and when i chose other no's again it was activated after 15 days which is usually done in 1 day, and after that airtel could'nt do address verification and now my no's are deactivated and when I talk to customer care executives says that it will be activated in 24hrs,but no one is entertaining my complaint and then i started dealing with some senior executive he also lingered me up for a Week and now he has stopped attending calls and now I am frustrated from AIRTEL though I already have 4 Airtel connections, and want to unsubscribe from Airtel Completely,
                  If my query is not solved in 2 days i would be forced to approach someone else.

                  Regards
                  Anirudh Umang Bhardwaj
                  ([protected])
                  I HAD SIMILAR EXPERIENCE. MY UNBILLED AMOUT ROSE BY rS. 480 IN A DAY WHERE AS I HAVE MADE ONLY 3 CALLS ON SEPT. 25, 2010
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                    Airtel Connection — retailer cheats the customers

                     harpreet kaur
                    inspite of giving all the documents to the reatailer he did not submit my documents and kept on lying to me that he has submitted...
                    Complaint comments  Comments  (21)

                     john
                    Day by day airtel internet IS BECOMING WEAKER AND WEAKER I AM USING AIRTEL GPRS FROM 1 HALF YRS THE SPEED WAS SLOW BUT INTERNET WAS RUNNING BUT FROM 3 MONTH AIRTEL GPRS IS NOT WORKING IN OUR

                    AREA AT ALL .THE AIRTEL TOWER IS NEAR TO OUR BUILDING ON SWANAND APT OUR AREA NAM AND ADD IS {VIRAR-E ,BAZARWARD,NEAR RAILWAY STN,PANDITWADI ,GAGANGIRI-DHA,WALGIRI APT}. WE HAV REGISTER OUR COMPLAINT TO CUSTOMER CARE AND TO AIRTEL OFFICE IN VASAI THEY TOLD THAT TECHNICAL DEP PEOPLE WILL COM TO U AREA AND SOLVE U PROBLEM SOON AIRTEL USING GPRS MOBILE OFFICE INTERNET . BUT THERE WAS NO IMPROVEMENT AND THEY WERE CARELESS AND NOT DOING THERE DUTY ON THESE IN OUR AREA VIRAR-E . MANY PEOPLE WHERE USING GPRS MOBILE OFFICE INTERNET BUT NOW PEOPLE ARE DISTURB AND MENTALLY HARASSED BY AIRTEL USING GPRS MOBILE OFFICE INTERNET IN THESE AREA
                    SO I REQUESTING AIRTEL TO COM TO OUR AREA WHICH VIRAR-E ,BAZARWARD,NEAR RAILWAY STN,PN WAD I NEAR AIRTEL TOWER ON SWANAND APT TO SOLVE OUR PROBLEMS AND DAY BY DAY HERE PEOPLE INTERNET DEMAND IS INCRASING SO AIRTEL SHOULD THINK ABOUT THAT OTHER GSM COMPANY BSNL ETC ARE ESTABLISHED NEW INTERNET FACILITY SO AIRTEL SHOULD BE CAREFUL ABOUT THAT AND WE AND OTHER PEOPLE ARE OLD USER OF AIRTEL MOBILE SO WE PEOPLE ARE REQUESTING AIRTEL TO DO THERE DUTY PROPERLY AND CUSTOMERCARTE AND AIRTEL BRANCH ARE RESPONSIBLE THEY ARE NOT GIVING A CUSTOMER PROPER SERVICE AND QUICK ACTNN SHOULD TAKEN ON THEM AND PAY ATTENTN -IMPROVE NET SERVICE IN THESE PANDIT WADI , BAZARWARD, VIRAR-E , GAGANGIRI-DHA,WALGIRI APT please forward these message to air-tel .
                    sir, madam
                    i am running prepaid recharge shop in ra puram my vodafone distributer is nt com to shop properly and making irrresponsibilities. Except vodafone all my distributers are given me easy deal sim card. with easy card how can i service to my customers so much of customers are goan off. If customers asking vodafone sim card i am suggest for aircel & airtel and sale him.
                    Last 22 customers are asking vodafone sim i am given aircel.
                    With out easy how can i recharge him so plze arrange easy sim for me other wise i nt sale your products
                    THANK YOU
                    GANESH
                    [protected]
                    Hi sir/mam,
                    I m an airtel user since seven years
                    I have a phone which works with 3g and 2g
                    However when I surf internet either in mumbai or pune speed is good...even facebook works
                    I stay in virar west near amul ice cream parlour
                    college rd
                    virar west
                    speed is so pathetic that I cant even load google homepage on the screen
                    Please find out the solution because its been a year we cant use gprs.
                    Hopefully that will be sorted out as early as possible
                    Thank You
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                      Airtel, Delhi, India — Worst customer care service

                       vimalsethia
                      On my number ([protected]), VAS PACK activated wothout taking permission from me and Rs 50 deducted for same. I called customer...
                      Complaint comments  Comments  (129)

                       suryakant sahu
                      Dear Sir,

                      My self Suryakant sahu. i am using My Nokia N70 having Airtel sim card. But Yesterday my cell has stolen with my sim card.

                      My phone no [protected] having Rs 343/- balance.

                      I want a new Sim card having same no and my recharge amount to replace.

                      Thank you

                      Regards

                      Suryakant Sahu
                      Hotel Pali Hill
                      14,union Park
                      khar(w),Mumbai-400052
                      India
                      Tel[protected]/7
                      Dear Sir,

                      My self sudhakaran m.i Just purchased my Nokia N70 6 months ago and it was stolen.

                      Mobile IEMI NO-[protected].

                      Can u track my Mobile who has stolen.

                      Si, i will remain grateful to you.

                      Thank you

                      Regards

                      Sudhakaran M
                      Chennai
                      India
                      Tel-[protected]
                      Dear Sir,

                      My self Gaurav Tripathi Advocate.i Just purchaged my Nokia N70 10
                      months ago.before some days it was stolen.

                      Mobile IEMI NO-[protected]

                      Can u track my Mobile who has stolen.

                      Si, i will remain grateful to you.

                      Thank you

                      Regards

                      Gaurav Tripathi(Advocate)
                      Pahari Bazar,
                      Kankhal,
                      Haridwar(Uttrakhand)-249408
                      India
                      Tel-+91-[protected]
                      Dear Sir,

                      My self Nihal Shivhare .i Just purchased my Nokia N70 11 months ago and it was stolen.

                      Mobile IEMI NO-[protected]

                      Bettery NO.[protected]

                      Can u track my Mobile who has stolen.

                      Si, i will remain grateful to you.

                      Thank you

                      Regards
                      Mr. Nihal Shivhare
                      AGRA (U.P) INDIA
                      MY MOBILE NO.[protected]
                      Respected Sir,

                      My name is Swapnil.N.Ghutke, i have just purchased my mobile on 11th Nov, 2007. It has been stolen on 11th Jan, 2009.

                      My IMEI No. [protected]

                      Battery No.[protected]

                      Can you please track my mobile who has been stolen.

                      Sir i wil remain greateful to you.

                      Kindly hoping you.

                      Thank you.

                      Regards
                      Mr. Swapnil Namdeo Ghutke
                      Plot no. 15, Yamuna colony,
                      Bhausingpura road,
                      Aurangabad-431002
                      Maharashtra
                      Mobile No. [protected]
                      R/Sir
                      Today my Airtel sim-card [protected] is through-out bychance from my pocket, so i confirm from your coustomer care . they told me that you have to pay 75 Rs for new sim card. but sir it to much costly, so plz suggest me how i can use it again without so much pay.

                      yours faithful coustomer
                      Rohit dua
                      street no.2
                      dashmesh colony
                      nabha
                      distt. patiala
                      Respected Sir,

                      My name is Ramesh T, My mobile has been stolen in Bangalore BMTC Bus on 1st June, 2009.

                      My IMEI No. [protected]

                      WLAN:001ADCE448Co

                      ITEM:0038932.

                      Can you please track my mobile who has been stolen.

                      Sir i wil remain greateful to you.

                      Thank you.

                      Regards
                      Mr. Ramesh
                      #250J/10 Maruthi
                      2nd B Cross, 2nd C Main,
                      Girinagar,
                      Bangalore-590085
                      Mobile No. 91-[protected]
                      Respected Sir,

                      My name is Ramesh T, My mobile has been stolen in Bangalore BMTC Bus on 1st June, 2009.

                      Model:NOKIA N95-1 D.Plum

                      My IMEI No. [protected]

                      WLAN:001ADCE448Co

                      ITEM:0038932.

                      Can you please track my mobile who has been stolen.

                      Sir i wil remain greateful to you.

                      Thank you.

                      Regards
                      Mr. Ramesh
                      #250J/10 Maruthi
                      2nd B Cross, 2nd C Main,
                      Girinagar,
                      Bangalore-590085
                      Mobile No. 91-[protected]
                      Hi Sir/Madam,

                      I Have lost my N70 –music (Nokia) mobile. Could you please help me to trace it?

                      Name: Jai Prakash
                      Address: Ramamurthy Nagar, Bangalore
                      Phone model: N70 (Music Ed.)
                      Make: Nokia
                      Last used No.: [protected] (Incoming Call)
                      E-mail for communication: jai.[protected]@gmail.com
                      Missed date: 21-Jun-2009
                      IMEI No.: [protected]


                      Regards

                      --
                      Jai Prakash
                      Cell - [protected]
                      Respected Sir,

                      My name is Sufiyan.

                      My mobile (Nokia N72) has been stolen in a Bus, at Mumbai.

                      My IMEI No. [protected]

                      Can you please track my stolen mobile?

                      Sir i will remain greateful to you.

                      Thank you.

                      My Mobile No. 91-[protected]
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                         Narasimhan R
                        Dear Sir/ Mam,

                        My Airtel Number is +91-[protected] (Chennai Number). I have got my International roaming facility and used in Bangkok and China etc. When the amount exceeded the limit, i tried to pay online. But the amount; i was unable to pay online due to poor service from Airtel. Also Airtel employees who do not know how to behave with the customers called up my home and told them to pay instead of calling me (worst administration and they are not trained properly). When i spoke to customer care, they do not know how to answer for the payment option online and no one knows how to solve the online payment problem. One of the Airtel counter said that to call customer care and they could not take payment. Another counter insulted me by using harsh words when i asked about this. But they are asking me to pay! Worst case in this is finally my outgoing was stopped and when i made payment INR 25,000 on 22nd december 2007 (same day), my outgoing is not yet activated even after 24 hours. No reply for my mail which was sent before a week! Please take action / advice me how to proceed with consumer court to bring those culprits infront of strict judgement and get penalty. So that it will be great lesson for Airtel and other customers not to sufer like this. Also Airtel do not have any authorised official to deal this matter even after many complaints given to customer care. Please advice.

                        Your judgement will be very useful for me and other poor people who suffer with Airtel like this.

                        Thank you

                        Narasimhan
                        Hi

                        For past 3 days im asking airtel people to cancel my fixedline and broadband[protected], its in the name of M.R.Srinivasan.But nobody is giving me correct procedure to disconnect. They are fooling me by telling that my wife has asked them to retain the connection, its totally impossible b`coz she is out of station.

                        Next thing Airtel people are clever that they charge late payment fee though the bill is paid before the due and there are many hidden charges also.Im in the plan of 799 rental with 256kbps speed but they dont provide really that much only for two or three days after complaint they do.

                        So im really fed up of this and i want to move out.
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                           hitesh shah
                          Respected sir,
                          I had been given free of charge airtel simcard (goodvalue scheme)by Mr. stish mishra f appco marketing (i) ltd. on the that the new sim card activated only after verification by our airtel exectuve at your premises.
                          But no one came for verification and in tel. talk with airtel person i told i dont wont airtel connection.

                          I surprised by getting bill of my new sim card which not opened also not inserted in any mobil than how bill come?

                          mobil no. given by satish mishra is [protected]
                          IMSI NO.[protected]

                          I my required to go to consumer court,how bill came without even opened cover of new caed if my.
                          airtel

                          Airtel — new sim not opened

                          I have allrady samit all dacoments and send to airtel office but all sims are not working. costamar are very angry bith me .please solve my problem urgently.
                          Dear Customer,

                          We apologize for the misunderstanding happened, do let us if your issue is solved, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in

                          Regards
                          Ryan
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                             Seshadri Chintalapati
                            I have dropped the payment cheque at Airtel dropbox and apparently that dropbox is not properly maintained by the airtel people. They barred my calls and informed me that they have not received the payment. But it not my mistake that they don't have someone looking after the drop boxes daily. Also, I work for an MNC and the drop box is provided by the Airtel itself. Instead of addressing the internal issue themselves, they are making it tough for me. I AM EXTREMELY UNHAPPY WITH THEIR CUSTOMER CARE PEOPLE BECAUSE THEY DONOT LOG THE COMPLAINT IN THEIR DATABASES.
                            my cell outgoing calls is not going.why
                            [protected] is the Airtel telephone number of Mrs Shyamali Biswas. I have dropped a cheque of 987258 of Oriental Commerce Bank dated 15/07/09. The amount was Rs 1180/- in a drop box of Airtel shop on Khanpur Deoli Main Road, New Delhi 62. Earlier I used to get bills through courier. But now the bill comes through internet but I cannot open it as I do not remember my password. Moreover, there is no arrangement to revive my forgotten password. For the last two months I have been dropping cheques in drop box at Sant Nagar drop box and I checked up the next day and found that it reached you. But today, after checking with Airtel that you have not received the received the cheque yet. KIndly let me know the present position.
                            (Mrs) Shyamali Biswas
                            A/c No. 10510423
                            Address - 162, Kailash Hills
                            New Delhi 110065
                            17.07.09
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                               pooja gupta
                              i HAVE SENT MESAGE TO ACTIVATE MY GPRS TO AIR TELL AT 511 AND IT GOT ACTIVATED WITHIN 4 HOURS BUT SINCE THEN I AM SENDING MESSAGE TO 511 TO DISCONNECT AS IT IS DONE BY SENDING MESSAGE GPRSDEACT TO 511. I HAVE BEEN DEBITED OF 15 RS DAILY FOR THAT. AND IF I AM TRYING TO REACH CUSTOMER CARE AT 121 THAT IS ALSO NOT WORKING.
                              Airtel activates services without customers knowledge ..
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