Airtel Complaints & Reviews

Even after 12 hours, the prepaid Airtel Sim is locked and asking for password although the dealer said 1 hour they will send a welcome message. Airtel website is hopeless. The mobile number is not recognized by Airtel (yet?)
I thought Airtel had good service.

Hello,

My mobile number is : [protected]. I top up my mobile with 555 INR - every 20 days and i also have various rate cutters. In 20 days - My balance of 555 is going out in some form.

In the recent month - in the name of GAMES MANIA - they are taking 5 INR a day. I didn't subscribe for anything. And i get some regular notifications of call cost & message cost - 4.00 & 1.00 INR where i don't make any calls and msgs.

I have lost so much of money in this. They are easily stealing my money.

Please help me to get back my money.

--
Regards
Krish

MY INTERNET IS VERY SLOW

Dear Sir,
I am a airtel user, I have a problem. My airtel prepaid SIM Need PUK CODE. And i havn't PUK Code. May you plz Provide me the PUK CODE. I'll be very grateful to you.

My Airtel NO is[protected]

Regards
Zainul

I Mahesh kumar J.S having airtel prepaid connection has been cheated by unnecessarily reducing balnce from my mobile on 9/09/2012 .i kindly request to take necessary action against them.My no is [protected].

Hello sir!

Some one is trying to do anything wrong with me:

i am getting these type messages from your AD-AIRCCM

"Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is RPUKI[protected] registered on 09-sep-2012 21:05"

please save me from this,


i am too worry about this....:(

i want know my airtel outgoing call details

NEVER PORT TO AIRTEL , THE WORST SERVICE AND IRRESPONSIBLE STAFF, CUSTOMER SERVICE IS WHAT YOUR GET. EVEN THE SO CALLED NODAL OFFICER IS LIKE A JOKER OR A CLOWN - FOR EXAMPLE IF ANYONE ENTER THE SO CALLED AIRTEL RELATIONSHIP CENTRE OPENED LIKE PETTY SHOPS IN NUKE AND CORNER OF INDIA LIKE A PETTY SHOPS, JUST ASK THE SO CALLED STAFF THERE QUALIFICATION +10 FAIL, +1 FAIL, +12 FAIL - EVEN THE SO CALLED DEGREE HOLDER DOES NOT KNOW TO TALK ONE SENTENCE OF ENGLISH WITHOUT A BREAK !
I WOULD LIKE TO SHARE WHAT A HOLY COW EVENT I GONE THROUGH AIRTEL USELESS NETWORK - SUBMITTED MY DOCUMENTS 3 TIMES FOR MNP, WITH ALL THE DAMN MONEY THEY ASKED AND XEROX COPIES GIVEN (U CAN EVEN IMAGINE HOW MANY PEOPLE WOULD GIVE PASSPORT COPY + PAN CARD + DRIVING LICENSE + 2 PHOTO EVERY TIME I SUBMITTED THE DOCUMENTS) AS FAR AS MY KNOWLEDGE CURRENT PROVIDER REJECTED ONE'S IN THE 1ST REQUEST, WITH A VALID REASON, AND I SORTED IT OUT WITH THEM IMMDLY AND APPLIED AGAIN WITH ANY PROBLEM WITH THE CURRENT SERVICE PROVIDER. 2ND TIME SUBMITTED ALL THE DOCUMENTS WITH GENERATING THE PORTING CODE SITTING IN THE AIRTEL CIRCUS RELATIONSHIP CENTRE, AND I WAS NOT PORTED AT ALL , AT THE END OF THE 2 WEEKS WHEN I CALLED AND ASKED NO RESPONCE, TWICE WENT TO THE CIRCUS CENTRE, NO REPONCE, SO I LEFT IT AND AFTER 1MONTH I AGAIN SUBMITTED THE MNP WITH ALL THE STORY AND SAME THING HAPPENED, AND THE PORTING CODE DATE GOT EXPIRED AND MY CURRENT SERVICE PROVIDER NODAL OFFICER WAS READY TO TALK TO THE PORTING PROVIDER NODAL OFFICER, AND AIRTEL JOKERS NODAL OFFICER TILL NOT HAS NO REPLY EXCEPT

Namaste *********,

You wrote in on 05/09/2012, expressing concern regarding delay in port in of your mobile number 9**********.

We regret the inconvenience caused to you in this regard and delay in responding to your e-mail.

We would like to inform you that the above mentioned concern has already been escalated to respective department and we would reply to you with the updated status at the earliest. We request your co-operation till such time.

At airtel we believe that our customers' inputs and feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We assure you that we will incorporate your feedback in the best possible way in our processes.

Please do write in for further assistance.


I HAVE UPDATED THE PORTING REQUEST 5TH TIME AND SENT, USELESS SERVICE PROVIDED BEFORE PORTING !! NO ONE TOOK RESPONCE TO TALK TO MY CURRENT SERVICE PROVIDER TO SORT THE ISSUE OF NO ONE CAME FORWARD TO SOLVE THE PROBLEM, THEY SEND A ******* MAIL TO ME ASKING ME TO SUBMIT ALL THE ******** DOCUMENTS AGAIN AND PAY AND GET THE ****** SIM AGAIN ! LOL


KINDLY DONT PORT FOR BETTER SERVICE AND GET CAUGHT WITH THEM ! THINK TWICE BEFORE YOU BUY OR PORT TO AIRTEL...

Sir Please Deactivate DND From My Airtel Mobile No- [protected]

my phone number is [protected]. i have lost my phone. please block my sim card.

Dear Sir,
I am user of Airtel post paid mobile services since 2007 with unlimited GPRS Plan (CUG Reliance Industries Ltd).

I want to activate 3G service on my cell No. for video calling.Airtel insist me for discontinue my unlimited GPRS plan for activate 3G calling.
Airtel refused for continue GPRS for activate 3G.

I am also using BSNL Sim, BSNL provides activated GPRS plan with video calling, then why Airtel insist for deactivate my current GPRS plan for activate video calling.

Rules for all service providers are same.

Another point is also to be considered,For receive video call (Incoming is free),service providers also insist for enableling of 3G service for video call receiver person.I think by default this service to be activated for who have 3G enabled hand set for receive video call.

Expecting earlier solution.

Regards,

Manojkumar D. Trivedi.
+91 [protected]

I am exiting member of Airtel service provider company from so many years.Last year I have purchased 2 sim from Retail shop.My tariff plan was 1 pasie/sec for both std & local.But from time to time company is making change in it's tariff policy without any prior intimation in any form.I am facing network coverage problem also when i make a call on there 198 for complaint they just barred my no for a month.I have also mail for refund of my money but they are not ready to refund back or resolve my problem of bal dedution & network.I have also mail reply from their side for my problem which shows a no interest in my problem.
I want a fair decision from court regarding this issues.I am facing mental Truman because of their poor service last 2 month.

Plz call me on this no [protected]

Kindly request to provide me justice!!!
I am Airtel Post Paid Customer: Mobile No:[protected] opted for Rs.199 Plan

I wanted to change Post paid scheme to Prepaid scheme so that
contacted Triplicane Airtel show room at chennai and they asked me to pay the
unbilled amount of Rs.590/(410 first time on7/9/2012 +180 second time on 8/8/2012) totally for the dated from 5/9/2012 to 8/9/2012.(4 days) to convert.

I paid the all amount and enquired the Triplicane show room person and
Customer care for the break-up for the amount of Rs.590/ charged many times but
they are not giving response. Even mailed to Airtel customer complaint on 8/8/2012,I am not receiving any response so far.

Could you please provide break-up why and how amount of Rs.590 charged and needed
to pay for the dated from 05/09/2012 to 08/08/2012.(4 days)

If required, I am ready to provide the challan for the amounts paid for 4 days.

I am really hurt because of the above and expecting your valuable inputs.

I am asking for bill from Airtel company from last 6 month by company by they can't provide .i have ask for online bill on my email id but they didn't provide and after crossing 3 month they have closed my phone without tilling & they call me again and again and tell your told due amt is just Rs 2930. i[censored] pay it then your all pending bill way off and your bill will also reached to your home or to your e- mail id . But i did received bill till now and they r asking to pay pending bill Rs 639. So kindly help me.
Airtel is Fraud Company and they are making customer fool in billing amount (Airtel mobile no-[protected])
Rgds
Ankur
[protected] , [protected]

Dear Sir,

I have online recharged for My Mobile No. [protected] today. Tran Id 537404 is generated for future reference and in my bank account balance was also debited. But recharge was not done successfully. Kindly do the need full for the same.

Your faithfully

Yogesh Khatri

Airtel 3G connection speed was 7.2mbps. However, it is giving reduced speed (236.8kbps) since yesterday. Please revert changes.
Number: [protected]

I am writing to you request you to kindly provide me justice!!! I am a Airtel Chennai customer ([protected])... I had bought this sim in may 2012 and within 15 days they sent me a bill of Rs. 700/- So I called more than 20-30 to get this issue sorted out... next month the bill amount kept increasing Rs. 890/- and then to Rs. 2300/- in the month of July. So finally I decided to quit using Airtel and called them requesting to shut down service, also because I relocated to Kolkata. The customer care executive told me it will be done in 5 days.... Its been a month now... I have called then more than 22 times now... have talked/yelled/cried and begged! but they just give me a date and tell me that number will be disconnected but number remains active still. I called them today also. Some girl picked up and refused to take ownership of the complaint. Once a executive gave me a mail ID to write an email. but the email was not delivered (probably fake). I m in a state of trauma now. I don't know what to do. Every month the bill gets generated even when I am not using that Airtel postpaid connection any more. They are charging me for August and sent me a bill of Rs. 600/-. Please Help!

Respected,
I have purchased a SIM of Airtel with lifetime validity.(no-[protected]) before some Years. Its validity got ended in last month.So i asked Airtel to extend the validity. First they Suggest me the recharge of Rs.64/- then Rs. 62/- And then of Rs.65/- all these three recharge amounts were wrong. Finally they told me the recharge of Rs.110/- For the validity of One Year (365 days) and 275mins of A2A free local minutes bundled with it.
So I recharged my SIM with Rs. 110/- on[protected] but now it is showing the Validity till[protected]i.e. 90 days ) only. i asked them about this but they are totally refusing and not giving the proper response.
So please do the needful and give me the validity of 1 Year(365 days)
Yours
Rawsaheb patil

This is an earnest request to you to save me from the harassment by your
esteemed organization. I left India on 22nd Aug for US and made a request to
convert my Postpaid number to yearly rental plan, as I wanted to continue with
Airtel when I return back. The customer service person took my request over the
phone, gave me a request no. and communicated that it has been done-from next
day (which eventually happens to be start of my next billing cycle), I will be
under the yearly rental plan.
After that request, they again initiated the process for submitting documents
and mail chains. They raised two more requests
45603219 by Jesintha Fernandes(cust care executive) WHICH was supposed to be
resolved by 3rd Sept. But when I wrote on 6th Sept to know the status, they
replied again with a new Service Request No. 45746162 by Aakash Gupta (cust
care executive).
In short it took 29 mails- 15 days- 3 official service requests from your
organization just for one small request and still the issue is unresolved; that too of a customer who is willing
to utilize the services of your organization in future by paying a yearly
rental even when he is not in India.
Every time, a new customer care executive attends the issue and it all starts
from the scratch- Same template driven mail, one more new service request and a
promise to resolve the request within 7 days.
If every service request is bound by an SLA, I demand an explanation what
happened to my earlier service requests. I am totally frustated by this torture
meted out to me by your organization. I have faced the same earlier when I
moved to US in 2010 and tried to move the same to yearly rental plan([protected]
- This is the same number which I was using then as well as now).
Request your urgent attention into this.

*****PLEASE NOTE THAT I WON'T BE REACHABLE ON MY NUMBER AS I AM IN US NOW.KINDLY DO NOT PROVIDE THE SOLUTION AS "WE TRIED REACHING YOU ON YOUR NUMBER BUT COULD NOT CONTACT YOU"******

i had bought an airtel prepaid number [protected] from dhanashree mobile from Pune with necessary document.After it got deactived saying the documents needs to be submitted again.Again i submitted the necessary document in front of airtel representative but to my suprise it again deactived after one week.Now the Airtel service executives says that i cannot get this number again and they dont know the reason of barring of my number as it not mentioned on their system. I bought the sim only one month back, have submitted the documents and also made recharges on my number. I smell something fishy as mine is a golden number and someone from airtel wants to acquire mine number..i am determined to go to consumer forum as i have all the required documents of airtel

Arun Radhakrishnan
[protected](alternate number)