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Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 23%
Submit a Complaint
43218
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
8111
down
2847

Phone:
Phone:
up
4195
down
1758
+91 11 4266 6500  [Head Office]
up
1870
down
950
+91 11 4666 6100  [Head Office]
up
1048
down
744

Additional info
Customer satisfaction rating
23%
Complaints
43218
Pending
4260
Resolved
8743
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Airtel related photos (7989)

Airtel Complaints & Reviews

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Airtel — show on internet airtelworld.com/mms

 trupti ganesh patle
i want to see mms given by friend please show me airtelworld.com/mms in internet...
Complaint comments  Comments  (15)

Airtel Prepaid — Pathetic Customer Support ...

 Pavitra Saxena
I used ICICI Bank Online to recharge my phone. Amount has been deducted my account but it is not yet credited to my cell phone.
Complaint comments  Comments  (17)

Airtel Data Card — customer care responce is too thirdclass and disconnecting call without lisning to customer query..

 ashwin
customer care responce is too thirdclass and disconnecting call without lisning to customer query..
its hite of irritating...
Complaint comments  Comments  (5)

Airtel — gprs problem

 abhilash kr
respected sir
i have taken a new sim card on 5/01/08 and i have made an activation for gprs for one...
Complaint comments  Comments  (4)

Airtel — Form Group and Login case against Airtel

 jasmeena
As i fond maximum number of complaints being loged in agaist the Airtel i think we all should form a group and take some serious...
Complaint comments  Comments  (1)

 Rejit Panicker
Hi Nodal Officer

I am one of the foolish customer of Airtel.My numbers are [protected] and [protected].

I have both these numbers and have frequent issues calling out as well as receiving calls from both of these numbers and outsiders number also from 1st Jan 2008.

We have exchanged SIM of both the numbers and mobile equipment changed also.After that we called your customer Service and they have raised a complaint.This was on 5th January.But no records of it.

On 7th early morning at 3:00 am one of my friend called your service.We had an emergency and we were not able to call anyone I managed to msg one of my friend and he in turn called Customer Service.This was the most horrible thing.The agents over there put my friend on SPEAKER AND EVERY ONE GROUPED TOGETHER AND STARTED LAUGHING WHEN MY FRIEND EXPLAINED MY EMERGENCY and on top of it he was abused and forced to disconnect the line.I WENT THROUGH LOT OF FURSTURATION AND MENTAL AGONY BECAUSE OF THIS.MY FRIEND WAS HUMILIATED DISRESPECTED AND ALSO PROFANITY WAS USED ALL BECAUSE OF MY CONCERN.WE HAD ONE EMERGENCY AND NO ONE WAS ABLE TO HELP US IN OUR NEED.I HAD MARKED A COPY TO CONSUMER PROTECTION ALSO BECAUSE I SINCERELY BELIEVE THAT AS A CUSTOMER I WAS NOT BEING TREATED FAIRLY BY YOUR COMPANY.

Moreover we have two complaints raised so far that is documented.One is 15142606 and the other one i dont know the number which is raised today.

Now your agents tell that they were not able to reach on this number and they expect me to have some other number other than Airtel.

You people dont believe in your own service.You can see my call logs that if you really try hard for some time you can reach me.But trying one time to reach me and then telling you are not reachable is not acceptable.

And I know for Airtel, loosing my two numbers would not be making any difference.

Because o[censored]sing Airtel I cannot afford so many losses in financial as well as social aspect and THE ONLY PROBLEM IS THAT I AM AN AIRTEL CUSTOMER.

Franky i dont think someone would reply mail for this also.

Thanks and Regards
Rejit Panicker
My question is like that when all things as per your terms condition are exactly fulfilled balance is more than Rs.20 always, every month 498/- for activated gprs , Then Why airtel never ever bother minimum responsibility even never sending a service provider settings too. If I write MO and send it 2567 – This service currently not available on your mobile . I’m using nokia 6600 but as a confusion several time I change my hand set for experiment if mine would be corrupt or temporary defective other probs , I formatted my cell . setting as like as a factory restore default . BUT ALL R EQUAL . And as per their sms response
“ we are………within 24 hours ……. “
Could you plz tell me How Many Hours make 24 hours.
And finally now your customer care officer admitted openly they barred my number whenever I made a call by one of my friend’s cell . and they just threaded me yes threaded this number ( my friends cell Which I use that time ) will be barred forever . they given the cause my behavior wasn’t well .
Am ill behavior man ? my nature was impolite by default ? I’m not capable Air tel ‘s connection ? By whom it will be certified? Your C-Care executive ! have I asked which colour they would like? which cosmetic they prefer to use ? If I lose my patience then what’s the cause behind it ? have I used any abusing terms?
I have recorded (by the help of my call recorder ware) their voice I can produce / publish if it’s necessary .
i totally agree...Airtel is a fake company !!!...there customer care executives are ppl who don't get food to eat...and Airtel hire's those sort off people...who then talk to d customer very rudely !!!
Vodafone is much better than Airtel..
i agree that a bunch o[censored]neducated freaks are the customer care fellow with airtel!
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    I want to submit Complaint Positive Review Neutral Comment
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    Airtel Postpaid — Billing and Incomplete Information on Schemes

     jasmeena
    The Company Airtel provides fascitly to activate various schemes etc via sms. same are activated on own. later when customer...
    Complaint comments  Comments  (3)

    Airtel Postpaid Mobile — My mobile bill

     Lotika Erasmus
    I have changed my email address and have requested to send out the bill for mobile number [protected] to my yahoo email account....
    Complaint comments  Comments  (2)

    Airtel — SIM registration Failure

     MAHENDRA KUMAR PANCHOLI
    taken prepaid connection in Sept 2007 from sector 37 (distributor ) grover communication , faridabad
    This connection...
    Complaint comments  Comments  (6)

    Airtel Mumbai — Connections problem

     Kapil
    My office is located Andheri(w) besides Fame Adlabs, from past one week all the airtel users along with me are facing connection...
    Complaint comments  Comments  (7)

    Airtel — WAP service (SSL connection not available).

     Tapas Das
    NOP (WAP) is active on my prepaid mobile number (Airtel, West Bengal telecom circle) for last few months. From the first week...
    Complaint comments  Comments  (25)

    Airtel — Money making attitude

     Himanshu Arora
    Dear Sir/Madam,
    Compliments of the day and Happy New Year. I am Himanshu Arora from Amritsar (Punjab). I am a subscriber...
    Complaint comments  Comments  (7)

    Airtel Plan C 725 — on shifting the phone the billing cycle is continuing on the previous and new number

     niti rai
    we had no clled 42401886 with airtel first of all we logged in a request on 1 oct for shifting to noida after 45 days the...

    Airtel — Ignorance towards cancellation of telephone line

     PRAVESH CHATURVEDI
    The general manager
    Airtel broadband services

    January 5 2007

    Pravesh Chaturvedi
    H39/8...
    Complaint comments  Comments  (2)

    Airtel — Deduction of Charge without information

     Brahmdeo Varma
    I Brahmdoe Varma tooked a connection of Bharti Airtel No. [protected] two months ago. Recently i m facing a big problem that...
    Complaint comments  Comments  (4)

     Ashish Sharma
    I Had applied for an Airtel Land Line connection in Hyderabad sometime back. Their representative told me that it will be done within 2 days after I make the payment. Once the Check was given to them Their representative stopped picking up my phone and when i call him from some other number he makes lame excuses that he will be there in 10 minutes or so. I have called there Customer services around 30 times and they are equally ineffective.......

    So after making the payment no connection and no details.........

    So its a sincere suggestion AVOID Airtel Landline/Broadband connection in Hyderabad coz there people in hyderabad are Real Jerks................
    ANd dont screw ur money like i have done.......


    WORST Customer service available :Airtel Hyderabad
    sir,

    In our area we have a problem with SIGNAL from last 5 DAYS.

    So please kindly take some action on this problem

    AREA : cherlapally
    TOWN: HCL COLONY
    CITY : Hyderabad -500051
    hi,
    i asked for my upgrade to 555 plan with 256kb limited plan, but still it is not activated, if this is going to be the iisue, i am gonna disconnect my service
    Sir

    i have submitted documents to a retailer, but i am not getting incoming since two days. what is the exact problem.

    Please help me
    Complaint comments  Add a comment

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      I want to submit Complaint Positive Review Neutral Comment
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      Airtel / Prepaid — No proper response

       Prasadareddy
      I recharged my mobile through net banking from ICICI, but its not get recharged. Then I called up Customer care executive,...

      PlayTV, ZeeTV, Airtel — frauds by playtv,zeetv,airtel with innocent peoples

       kamaldeep singh
      Before the president district consumer disputes redressal forum Gurdaspur


      Kamaldeep singh son of Shri...
      Complaint comments  Comments  (17)

      Airtel — No network coverage on dec 31st night

       sasank
      you and your dirty network go to hell..useless fellows....no network coverage on 31st dec night in the centrail part of the...
      Complaint comments  Comments  (14)

      Bharti (Indoostan) Airtel — broadband very narrow

       bik toor
      over christmas & now this here nu year time my 512 kb is at 300kb with reoccurring drops to 0kp, that zero kb folks zero...

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