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Updated: May 20, 2026
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R
R.K.Pillai
from Puducherry, Puducherry
Sep 17, 2012
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Address: Ernakulam, Kerala

In our organization through out India(In our Head Office and Branches) We have Airtel Broad Band Internet Connection for our Computers,Land Line Telephone system and Mobile Phone connections only. In our Cochin Office now we have 4 Mobile Post paid Connections(All Airtel) and we need urgently one more Post Paid Mobile Connection for Senior Manager Operations. For this purpose we made several request to the nearest Airtel Office at Giri Nagar(Cochin) through Telephone and when we realized the irresponsible attitude of the concerned staff, we sent our staff and repeated our request. Like this now a period of One and half Months elapsed still they are reluctant to attend to Our request, also we are faceing lot of inconvenience that our Manager is still with out an Official Mobile Connection.
When we tried to lodge a complaint to Airtel we are not able to get any known number for the purpose.
It is also our experience that when our land phone system fails the Airtel Staff never attend the complaint in time and delay for days the repair.
If the same situation prevails we have only one alternative to report the matter to our Head Office and recommend for the cancellation of All the Airtell Connections and to use some other service providers.
View replies
Namaste Mr.Pillai,

This is to inform you that your concern listed on 17 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    S
    sabinarahib
    from Chennai, Tamil Nadu
    Sep 17, 2012
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu

    sir,

    please tell me the name and address of the airtel no [protected]
    Iam getting missed calls and unwanted messages from this number. Iam kindly requesting u to
    give this pertson name to my mail
    Aug 13, 2020
    Complaint marked as Resolved 
    View replies
    Namaste ( sabinarahib),

    This is to inform you that your concern listed on 17 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Arpit Dixit
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      D
      deepabhartia
      from Bengaluru, Karnataka
      Sep 16, 2012
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      Address: Karnataka

      Dear sir/madam,
      My mobile number has been wrongly added in the data base of Airtel Dish Tv. The person who owns that airtel dish tv is Mr. Ajay Mandal of Madhubani , Bihar. Whereas I am in Karnataka. since the past 6-7 months , I am daily harrassed by aound minimum 5-6 phone calls on my mobile no, [protected]. I have emailed them on 19th june and also got this email in reply--

      [protected]@in.airtel.com
      Jun 19

      to me


      Dear Customer,

      Thank you for writing to us at Airtel DTH Services.

      We have received your email and we shall revert to you at the earliest.

      Please note that this is a computer generated auto response.

      Warm Regards,

      Airtel Customer Care

      www.airtel.in


      However , no action has been taken. Around 2 months back, one person of airtel who had called me said that they will remove my number ,and i also recieved a sms confirming the same from Airtel. However the phone calls requesting me to recharge that account come everyday still , which is causing a lot of harrassment.

      Deepa bhartia.
      View replies
      Namaste Ms.Bhartia,

      This is to inform you that your concern listed on 16 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

      Regards
      Arpit Dixit
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com
      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
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        R
        rahulchandkharwar
        from New Delhi, Delhi
        Sep 16, 2012
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        Address: South Delhi, Delhi

        i wanted to port my number from aircel to airtel"" i submitted my id and photo with a amount of rs 121 to a retailer about 2 weeks ago .but no further satisfactory responce is given by him. and he told me to submit an id and a photo again because both airtel and aircel companies want them.. but i am not aware of any such kind of process . what will i do if he misuses my id for any wrong purposes .
        View replies
        hi,
        My airtel landline number is[protected] lying dead since 1 days, kindly repair it or send any lineman ASAP.

        Address:
        combined sale’ 76-B prteeksha buillding,
        chand ganj garden, aliganj lucknow[U.P]
        pin code:226024
        Reply
        Namaste (rahulchandkharwar),

        This is to inform you that your concern listed on 16 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


        We assure you that we are committed to resolving the issue to your satisfaction

        Regards
        Arpit Dixit
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Reply
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          T
          t.r.walia
          from Delhi, Delhi
          Sep 16, 2012
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          Address: South Delhi, Delhi

          The first payment was made thru ch # 67745 dt. 21.07.2012 for Rs969.67 was put in the drop box of Airtel installed at spics mobile shop at Munirka. The second ch. # 67748 dt.17.08.2012 was again put in the same box.

          Started getting calls EARLY MORNING from Airtel collection agencies that the payments have not reached them. Despite my explaining my payments thru these cheque, I was given routine and stereo type reply if your account is debited then send them the copy of my bank account.

          Refused to listen to my request to investigate why and where the cheque have gone (twice missing) and why have not reached them so far?

          Mr. Mosim, the in charge of the office and her support Ms. Nisha on 07/08/12 and also spoke to Javed Asraf on 04/08/12 , all overlooked to the real issue. This made me to pay them thru on-line with the help of my well wisher as I not savvy with the on line payments.

          I told these people that I am 68 years(Senior Citizen) and can not run around to probe into and ultimately stop the payment of these checks which I was ultimately forced to do so on 13/09 when none of them helped me. Even the person on the spics shop where the drop box Airtel is kept did not show any concern to resolve it and find out from the boys who opens the box every day.
          View replies

          Airtel — rude behavior

          My cell no. is [protected].
          As I am getting messege from AIRTEL to contact T.M for help.
          When I was contact for that person, They behavior very rudely.
          I dont think that AIRTEL is like that worst company.
          So, I was change my cell no. immidiate.
          Rgds.
          Reply
          Namaste Mr.Walia,

          This is to inform you that your concern listed on 16 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


          We assure you that we are committed to resolving the issue to your satisfaction

          Regards
          Arpit Dixit
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
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            R
            rafirkhan
            from Mumbai, Maharashtra
            Sep 16, 2012
            Resolved
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            Resolved

            Address: Maharashtra

            Dear sir/madam;
            I would like to bring it to your notice That my mobile no i.e.(Air tel) is [protected] which i bought from u.p
            Basti. On 13Th i got message That recharge your mobile or your Sim will get rejected; so i
            e.topped my above mentioned number wiTh Rs.30. Now i had made some miss calls from This number
            to check wheTher it is working or not on 15Th Sep. While on 16Th i was not able to make any
            calls and it shows Sim rejected; how is it so when i recharged for Rs 30.
            Today i called u.p customer care no [protected] it says wait for operator assistance no one assists
            but The balance gets deducted. I had tried 5 to 6 times from my oTher no [protected].
            I request u to look in The matter and make my Sim in working condition at The earliest;
            And solve your customer complaint number services.
            Thank you
            yours faiThfully
            Rafi
            Aug 13, 2020
            Complaint marked as Resolved 
            View replies

            Air Tel Prepaid — REJECTED OF MY SIM

            Dear sir,
            I have a air tel costumer in the Last 2years, but my no.([protected]) recently un wanted rejected, but cust. care had told me that you have not recharge above Rs- 200, in six months,
            There for i request to you that treat it, $ send me the last six mnts.accounts details. THANKING YOU...
            Reply

            Airtel Prepaid — sim is rejected.

            Hello sir, my airtel prepaid sim is rejected because of puk code, i just forgot it, what can i do for activate my sim?
            my sim no.[protected] H 2
            my phone no.[protected] send reply to my e mail immediately.
            Reply
            My Mobile no.[protected] which i had taken 2 years back.The same no. is pre-paid & having life time validity.
            The above no. has blocked by Airtel authority from last 1 one month.
            I had complined more than 100 hundred times, but did not recd any satisfactory response from customer care.
            These customer care person are distroying the goodwill of bharti airtel which is no.1 telcom company in our country.
            Kidly co-oprate & solve my problem.

            Thanks
            S.S
            Reply
            My Mobile no.[protected] which i had taken 2 years back.The same no. is pre-paid & having life time validity.
            The above no. has blocked by Airtel authority from last 1 one month.
            I had complined more than 100 hundred times, but did not recd any satisfactory response from customer care.
            These customer care person are distroying the goodwill of bharti airtel which is no.1 telcom company in our country.
            Kidly co-oprate & solve my problem.

            Thanks
            S.S
            Reply
            Hello sir, my airtel prepaid sim is rejected because of puk code, i just forgot it, what can i do for activate my sim?

            my phone no.[protected]send reply to my e mail immediately.
            Reply

            Airtel Mobile — sim rejected

            i gaurav purchase sim of no. [protected] with giving voter id proof but sim was rejected without any information ihave id of [protected]@gmail.com
            Reply
            Namaste Rafi,

            This is to inform you that your concern listed on 16 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

            For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

            Regards
            Arpit Dixit
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com
            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Reply
            Dear sir/madam;
            I would like to bring it to your notice that yet now my sim is not working;
            And i got a call from your executive that your sim has been rejected now that sim could not be activated, and he told me to better buy another sim. If this is the quality of service that you people provide why shoul i buy airtel there are many more operators.
            I request other peoples also please dont use airtel as mobile operators; hopeless service provider.
            Thank you for your suggestons and for your service.
            Reply
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              A
              ajaygarg72
              from Mohali, Punjab
              Sep 16, 2012
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              Address: Ludhiana, Punjab

              I have registered the complain on 2nd Sep 2012 . My complain no is 21234692 talked with Mr . Nitesh . He told me it will resolved on 3 sep 2012 . Till time no body did contact with me regarding my complain . You can imagine the TAT of customer complain in Airtel .
              View replies

              Airtell Broadband Service — False Commitment

              I ahve Broadband Connection in my wife s name residing at Ghaziabad.
              We were given change of paln from Rs 899 to rs 649 with 20 % Discount inthe month of July 2009.
              Inspite of this commitment they keep raising the bills at Rs 899. amount got accumulated till oct 2009.
              Due to Non Payment of accumulated amount our Internet service was barged from 26th Oct 2009.
              Still we were getting bill for the month of nove and Dec.
              On 21dec aONe representative came and got the bill settled at Rs 977 as against the accumulated bill of about Rs 2000.
              We made the cheque Payment keepning in mind that Airtell has removed all extra charged payment and settled the bill. But to our surprise we again got the bill for the month of december for Rs 1275 in Fisrt week of Jan 2010.
              At the time of settling bill on 21st december the representative and the local collection centre man cheated us by Making false commitment once again.
              Airtell is Cheating the people by Making False Commitment and not sticking to the promise made from their Representative or they adopt wrong attitude to collect some payment and again keeping mentally harasm,ent to the consumer as it is done in my case.
              Reply
              False commitment
              Reply
              Namaste (ajaygarg72),

              This is to inform you that your concern listed on 16 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

              For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

              Regards
              Arpit Dixit
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com
              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Reply
              I have only one contact no .and 24 hours it is in working condition . I also mention in my mail when your billing team can contact to me them why you are not able to contact with me . Please dont play with mail give me the solution if you can. ohterwise just confirm to me so that i will take the further action . My contact no is [protected] . I am using this no from last 2 year .
              Reply
              Till time no body contact with me.
              Reply
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                R
                Rishi_25
                from Hyderabad, Telangana
                Sep 16, 2012
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh

                PATHETIC SERVICE STANDARDS (AIRTEL)!

                Yesterday I gave the request for converting my Postpaid to Prepaid, I was told that my number will start working in 4 hrs but that didnt happen. I kept waiting till late night when other representative told me there is a language problem and it will start working in 10 mins once you select the language.

                I kept waiting! Called up again someone else told me that it will work in 24 hrs, today morning when I called up again someone else told me it will take 48 hrs.
                There is no end to excuses given by customer service executives. When I asked them to connect to their manager, the phone keep ringing and no one is there to pick the phone.
                Sent lots of mails to always get an Auto reply but nothing on why there is a delay.

                This is causing grave inconvenience to me and my work is getting affected.
                Ref No: 1056652
                Ref No: 1056657
                Aug 13, 2020
                Complaint marked as Resolved 
                View replies
                Namaste (Rishi_25 ),

                This is to inform you that your concern listed on 16 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                Regards
                Arpit Dixit
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com
                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  A
                  ashishbhoi
                  from Mumbai, Maharashtra
                  Sep 16, 2012
                  Resolved
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                  Resolved

                  Address: Balangir, Odisha

                  i was blocked my airtel money pin,please give me new pin.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  View replies
                  Namaste (ashishbhoi),

                  This is to inform you that your concern listed on 16 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                  We assure you that we are committed to resolving the issue to your satisfaction

                  Regards
                  Arpit Dixit
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Reply
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                    S
                    Swapneel Pawar
                    from Kolhapur, Maharashtra
                    Sep 16, 2012
                    Resolved
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                    Resolved

                    Address: Maharashtra

                    Hi
                    i have called Airtel customer care center on 198 no. for complaint about balance reduction. they told me you are active other pack so your balance is deducted but I could not active any pack. i realize that for each customer care call they cut 10 Rs from my balance for 2 minute.till its going on after stop calling.
                    they block my number on *121# and 198 service
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    View replies
                    Namaste Mr.Pawar,

                    This is to inform you that your concern listed on 16 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                    We assure you that we are committed to resolving the issue to your satisfaction

                    Regards
                    Arpit Dixit
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Reply
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                      M
                      manisha8898
                      from Mumbai, Maharashtra
                      Sep 15, 2012
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      Sir,

                      Customer-id--[protected]

                      Address -b/904,mahavir jyoti,plot-no.-248A/249, sector-10,kharghar,navi mumbai-410210

                      Complaint number[protected]

                      i am getting a software download error for past 20 days.I have launched 1st complaint on 29th Aug,2nd complaint on 7thSep, the problem didn't get resolved then we again called up your customer care on 12th sep.There I was connected to Indragit of escalation department.He assured that the problem will get resolved latest by 5:30 pm on 13th sep.He also gave us the number and name of area manager-Tirupati global([protected]).We called Mr. Tirupati global on 13th sep at 5:30 pm.He promised us that the engineer will be visiting our premises next day(14th sep 1st half)but no one came and we called tirupati global continuously on 14th but he didn't receive a single call.

                      Today I receive a call from your customer center saying that in our area dth engineer has a problem with local cable operator.We even suggested him that we will pick up the engineer by our vehicle from any local location in kharghar. I think we have done our best to resolve our problem but i am surprised to see that a established DTH player in the market is not able to satisfy the customer.

                      Kindly take the this issue on priority basis.We will appreciate the effort.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      View replies
                      Namaste (manisha8898 ),

                      This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                      Regards
                      Arpit Dixit
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        N
                        nataraj24
                        from Bengaluru, Karnataka
                        Sep 15, 2012
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                        Address: Bangalore, Karnataka

                        Sir

                        From past two weeks i am not receiving all the channels airtel digital tv. Even after complaining with the customer care several times and even after escalating to their Area supervisor, Floor manager no one turned up to rectify the issue. in middle of last week i had received an sms saying the issue is resolved but in reality its not resolved. Not sure how to the service back from Airtel

                        Thanks
                        Nataraj
                        View replies
                        Namaste Nataraj,

                        This is to inform you that your concern listed on 15 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                        We assure you that we are committed to resolving the issue to your satisfaction

                        Regards
                        Arpit Dixit
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          S
                          Sahil KA
                          from Ernakulam, Kerala
                          Sep 15, 2012
                          Resolved
                          Report
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                          Resolved

                          Address: Ernakulam, Kerala

                          My number [protected]. Some FonetWish service has been activated in my phone number without my knowledge. They have took a amount of 30 Rupees from my account also. I contacted the customer care officer and he refunded me the amount and said they will Deactivate the Service.Soon after his Deactivation the amount was refunded. but the FonetWish was activated again.CONTACTED AGAIN the second Customer care officer did the same.. The FONET WISH Was Again activated for the third time on its own. now i cant contact the Customer care officer as the option has been disabled on my number.I recieves message like "You have been successfully subscribed to Fonebuzz by Fonetwish. You will be charged Rs 30 for 30 days.Dial *515# to....." . PLEASE DO SOMETHING TO REMOVE THE SERVICE AND REFUND.
                          Mar 16, 2018
                          Complaint marked as Resolved 
                          Service was discontinued.
                          View replies

                          Complaints on "Airtel" — sim stolen

                          Sir,

                          I have Airtel Life Time Pre-paid sim card. It was Maharashtra based sim.My number is [protected]. My sim was stolen yesterday Night(2008/02/11)from my Hostel Room . Now somebody is using my sim. So Kindly do block the above number.
                          For furteh clarification my office no.[protected].
                          Reply

                          Airtel — UNNECESSARILY PROVIDING ME NEWS UPDATES

                          Dear Sir,
                          I am holder of prepaid connection of mobile No:[protected]> I have never approched to your company for the News Updates unnecessary why are you sending me the news updates. Kindly discontinue this.This was my first mail to Airtel for which they replied.
                          REPLY: Thank you for contacting Airtel again.

                          This is with reference to your e-mail dated on 31/03/08 regarding balance deduction on your Airtel Prepaid number [protected].

                          We understand your concern and will work together to resolve your issue.

                          We have checked your case and there has been no wrong deduction on your Airtel Prepaid number. All the deductions have happened as per your usage of News Alert Subscription.

                          We wish to inform you that service is only activated on your Airtel Prepaid after the confirmation from you end. Subscription charges for same are not refundable.

                          Further, if you to deactivate News Alert Subscription service from your Airtel number by sending UNSUB (space) NEWS (in upper case) to 53333, chargeable @ Rs. 3/SMS. The same will be activated within 48 hours.

                          Rest assured that we have the best technology & automated systems, which are 100% accurate and all the deductions on your number have been as per your usage only.

                          At Airtel, it is our constant endeavor to enhance and improve the quality of customer interface and set exemplary standards of customer service. We value our customers trust above all else it is the foundation upon which Airtel was built.

                          For any further assistance, please contact us using one of the following options: SMS at 121 (toll free) or email at [protected]@airtelindia.com. We will revert to you in 4 hours.
                          Assuring you the best of our services.
                          Regards,
                          Kunal Kumar Kushwaha
                          Customer Care Services
                          Airtel
                          [protected]
                          THEN AGAIN APPLROCHED THEM :
                          Dear Sir,
                          Please refer to your mail I have SMS on 53333 but the message is failed once again I request you please discontinue it immediately
                          Best regards
                          C.S.Tomar
                          Vaaneeconsultancee
                          H.No:1267-A, {F.F}Sector-29
                          Faridabad-121008.
                          [protected]/
                          [protected]/[protected]
                          [protected]@hotmail.com/[protected]@hotmail.com
                          [protected]----
                          SO INSPITE OF MY REGULAR CORRESPONDENCE TO DISCONTINUE IT THEY HAVE NOT DISCONTINUE IT AND REGULARLY DEBITING MY ACCOUNT . KINDLY HELP IN THIS REGARDS TO DISCONTINUATION OF THIS SERVICE AND REFUND OF THE AMOUNT WHICH THEY HAVE DEBITED UN NECECESSARY.
                          Reply
                          sir,
                          I have been using airtel services for more than 1 year, once i used airtel sim to connect to the internet and stopped its usage. Now after every couple of week my balance is deducted, though I'm not using any type of airtel wap text based services. I dont know how to get rid of it.. please help me out.
                          Reply

                          AirTel — Unnecessarily charging more

                          hi,

                          this is Esther J, i am using Airtel telecom services in prepaid, i have purchased this sim for Rs. 500/- and my family members are purchased the sim for Rs.1000/-,

                          there call rates are very very high, and there charging other hidden,

                          please look into this company and take a necessary action on this .


                          thanking you,
                          Esther J
                          Reply
                          for the last two months or so, airtel is seen charging more from my pre paid connection. they are not charging 1p/sec; but more. on two occasions, i found my account got debited for incoming calls as well! today i made a call of duration 9 minutes 15 seconds. it should have been charged r 5.55/- but instead r6.40 or so was charged. its very difficult to call customer care as well coz' they would charge for those calls!

                          Hope the airtel people will see this and look into this. If they don't, its time to move on to another provider as MNP is round the corner.
                          Reply
                          My number is [protected]. I have been charged Rs.30 for using 0.facebook.com in Airtel Live on 14th and 15th of Jan 2011.please refund the money in my airtel account.i hav phoned many times to the consumer care number .
                          Reply
                          i'm too facing the same problem
                          Reply

                          Airtel — Being charged unnecessarily for 0 duration calls

                          Hello,
                          I'm the owner of mobile number [protected]. I recently recharged my mobile prepaid airtel service for Rs.360. After that not sure what happenend, every day I'm getting messages every few hours that my balance is deduced for calls made and the duration its showing is 0 seconds. This has been happening continuously for the past few days even though I haven't made these calls. I even called customer care and they haven't resolved this problem yet. I have not done any internet access also. Please see attached picture of the message I'm getting. See carefully the duration of the call, its 00:00:00 seconds. I didn't make this call by the way. For the calls I'm making, its charging correctly. Please resolve this ASAP. Otherwise I'm switching my service to another provider.

                          Thanks.
                          Reply
                          For some reason even though I uploaded the photo of the phone, its not showing up on the post. Airtel customer service let me know your email address and I can send you the photo.

                          Thanks.
                          Reply
                          Namaste Mr. Sahil,

                          This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                          For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                          Regards
                          Arpit Dixit
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Reply
                          Airtel is frequently sending me messages like
                          "thanks for downloading pull news from Airtel"(received today & charged me)
                          and charging me unnecessarily, whereas i as i have not downloaded anything. Without my permission some value added service is activated and balance deducted, kindly deactivate service and return my deductive balance & see that no messages of VAS will be sent as i don't want any VAS.
                          My mobile no. is [protected]
                          Reply
                          Airtel is frequently sending me messages like
                          "thanks for downloading pull news from Airtel"(received today & charged me)
                          and charging me unnecessarily, whereas i as i have not downloaded anything. Without my permission some value added service is activated and balance deducted, kindly deactivate service and return my deductive balance & see that no messages of VAS will be sent as i donot want any VAS.
                          My mobile no. is [protected]
                          Reply
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                            A
                            anand parkash
                            from Ahmadnagar, Maharashtra
                            Sep 15, 2012
                            Resolved
                            Report
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                            Resolved

                            Address: Sirsa, Haryana

                            mujhe 2mahino ke lia kisi kaam se out of city jana tha . maine apna mo no [protected] airtel help line se pooch kar 3 mahino ke lia uski service band karwai thi .last call 29 may2012 ko meri nodal officer mr. neeraj se hui thi .10augst ko maine airtel helpline haryana per kha ki mera no [protected] ki ab service activate kar de .tab unka jawab thaa aapka mobile no permanent close kar dia gya hai . main 10 August se lagataar Applellate officers ko phone karta rha hoon .vo mujh se 72 hours ka time de de kar bahut pareshaan kar dia hai . mera totaly buseness 18 mahino se [protected] mo no se hota thaa .jo ki ab complitaly close ho gya hai .. main apne 2nd mo no [protected] se airtel ko phone karta rha hoon . please mera contact no dilvane me meri help karen . ( anand parkash .)
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              saivihari
                              from Mumbai, Maharashtra
                              Sep 15, 2012
                              Report
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                              Address: Andhra Pradesh

                              i want to know the details of the airtel number [protected] bcoz this number user sending me messages and also doing calls but no one talking he sending unparliamentary language messages plz help any one to find out dis number as early as possible..........
                              View replies
                              Namaste (saivihari),

                              This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                              Regards
                              Arpit Dixit
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com
                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Reply
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                                S
                                Sanjay aditi
                                from Noida, Uttar Pradesh
                                Sep 15, 2012
                                Report
                                Copy

                                Address: Agra, Uttar Pradesh

                                I have recharged my Airtel no. [protected] for 70rs message pack of 1000 SMS per month and the money has been deducted from my debit card but the amount has not been recharged on my mobile.... I have done the recharge on ezrecharge.in on 14.09.2012 ... My TRACK ID : CE181954....pls recharge it as soon as possible.... Thank you
                                View replies
                                Namaste Mr.Aditi,

                                This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                Regards
                                Arpit Dixit
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  R
                                  rht4348
                                  from Aizawl, Mizoram
                                  Sep 15, 2012
                                  Report
                                  Copy

                                  Address: Uttar Pradesh

                                  my mo no. is [protected] , my name is rohit srivastava , i am having a problem from my sop airtel due unwanted services activation and also my balance dedection.this month this was a second time i was cheated.first time i was charged 35 for auto massage pack activation,this time i was totally shocked becouse during the net surfing i got a message thanks for subscription of video pack and you been charged @99for this one .i jut want to deactivate any service from my mobile i my mony back.
                                  View replies
                                  Namaste (rht4348),

                                  This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                  For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                  Regards
                                  Arpit Dixit
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    J
                                    Jeetendra Lalwani
                                    from Mumbai, Maharashtra
                                    Sep 15, 2012
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                                    Address: Maharashtra

                                    Dear Sir,

                                    This is regarding the poor service given to me by Airtel DTH over the last 2 months. I have been constantly facing problems of DTH connectivity at my home. It started on 28th july when i first faced the problem when there was no proper DTH connection. The engineer came after 3 days of regular complaint and he charged me Rs.100 as visiting charges and an extra Ra.100 for changing the bottom rod of the Dish antennae at the terrace. And it was assured to me that i wont face this problem again.

                                    But just within 10 days the problem occurred again and again i had to call the engineer again. This time a new enginner came and he stated that the problem is due to the location of the dish antennae. With the current location it doesn't gets proper connectivity and its better to change the location. so taking his advice i told him to go ahead. He said there will be additional charges of somewhere around rs. 600-700. I was aghast to hear that and said that I am not liable for it as the location was decided by your engineer and not suggested by me. I had infact paid around 700 rs in the month of jan for the setting up of dish cable. Post that i got a call from some senior manager from airtel and he also stated the same thing. I still said i wont pay. Then he stated that they will try to give some solution and i shouldn't face any problem further.

                                    Now again for the last 3-4 days i have been facing the same problems. And their engineers are again saying that its due to the wrong location of the dish antennae. Fed up with all this i told Airtel executives that i need to cancel the DTH service and i need my money refunded as my I have made an annual payment till april 2013. He said that it cant be done as i am a Advance customer and my monies has been used. I cant get this logic, when i have not used the service till april 2013 why cant i get my money refunded. I am cancelling the connection also due to pathetic service given by the Airtel DTH team and there exists no fault of mine.

                                    This is not only giving pathetic service to the consumers but cheating them for the trust shown in them I would request you to look in to the same and address this issues at the earliest. You can get in touch with me at [protected]@gmail.com or on mobile: [protected]
                                    View replies
                                    Namaste Mr. Lalwani,

                                    This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                    Regards
                                    Arpit Dixit
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      J
                                      jaksonco
                                      from New Delhi, Delhi
                                      Sep 15, 2012
                                      Resolved
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                                      Resolved

                                      Address: Delhi

                                      We Jakson & Company have issued Ch. No.256150 dt.09.08.2012 for Rs.14415 favouring Bharti Airtel Ltd. A/c Mobile Services & dropped the cheque in Airtel drop box at Mayapuri against dues for 13 corporate conections along with a annexure of 13 numbers & respective bill amount. The due date of payment was 11 & 12.08.2012. The above cheque was cleared from our bank on 13.08.2012. We started receiving calls from Airtel abount non payment for 12 nos. from 13-14. We came to know from the Airtel customer care that the above amount has been credited to 1st number of our annexure & adviced to register complaint through mail to nodal office along with a copy of 13 numbers, copy of bank statement. On 17.08.2012 we registered our compalin & assured from the nodal office that it will be solved within 48 hrs. After then we are receiving 2-3 calls per number per day even sunday & holiday & till date the problem is unsolved.


                                      We hereby request to please help us to solve the problem or direct Airtel to close all our connections with immediate effect.

                                      Thanks & Regards,

                                      Ashok Sahoo

                                      Sr. Manager (Accounts & Finance)
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      View replies
                                      Namaste Mr.Sahoo,

                                      This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                      For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                      Regards
                                      Arpit Dixit
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com
                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                        R
                                        raunakipl
                                        from Mumbai, Maharashtra
                                        Sep 15, 2012
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: West Bengal

                                        Dear Sir,
                                        On 4th July 2012 I had lodged my complaint for disconnection of my Airtel Landline number[protected]. My reference number for disconnection[protected]. I had a talk with Mr. Syed Mehtaab Hussain and he assured me that the disconnection will take place within 7 days and no further formalities will be required. HE even said that that bill will be generated proportionately.

                                        Even after that I got a bill for the whole month. I paid the bill amount of Rs. 632 through cheque no.073528 drawn on INDIAN BANK, C.R. AVENUE BRANCH, KOLKATA. The matter should have been closed here.

                                        But again a bill was raised for the month of July-August without even notifying me that the landline is still working. The reason which they stated is that someone called Mr Abhishek from Airtel had called me up to confirm and since I didnt pick up the call my request for cancellation of the landline number itself was cancelled.
                                        Now this was really a very silly reason because I was never given this kind of clause that I will recieve a call from Airtel and if I dont recieve and confim it my request for cancellation will be cancelled. Further I rarely pick up calls from an unknown number. If this was the case then they should have sent me an email regarding the same.

                                        After several emails and requests Mr Ramesh Shaw from Airtel accepted on 3/9/2012 that its fault on their part and they will resolve the matter in 7 days and I woudnt have to pay anything.
                                        Its already 10 days since then and again I am getting calls from Airtel asking me why am I not using the landline? I told them the matter and they are saying that the landline is not yet disconnected.
                                        Airtel is trying to loot money out of normal public. Please look into the matter deeply and stop this harrassment!.

                                        Mr. Bimalesh Kr. Ramuka.
                                        Billing address- B.D. 328,Salt Lake City,
                                        Kolkata-700064.
                                        Airtel landline no[protected]
                                        Airtel A/c No.[protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        View replies
                                        Namaste Mr.Ramuka,

                                        This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                        For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                        Regards
                                        Arpit Dixit
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Reply
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